Total 22 Manager level Quality Assurance / Control job vacancies in D03 Queenstown, Tiong Bahru

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

Reporting to the Senior Manager, Risk & Compliance at JC&C, you will deliver risk management and compliance support and services to Group businesses as well as to direct and oversee all local regulatory compliance and risk management activities. This role has a Southeast Asia coverage that provides a regional exposure to the candidate and may require some level of travelling.

The role primarily requires in-office presence. Candidates must be prepared to work from the office regularly, especially for collaboration, team meetings, and critical project tasks.

Responsibilities

• Lead the Internal Controls, Enterprise Risk Management, and Compliance functions for the Group's businesses.
• Partner with business units to implement policies and procedures, while closely monitoring and addressing issues identified by internal audits.
• Promote compliance and governance control awareness across business units (BUs) by collaborating with teams, sharing best practices, and fostering a culture of learning.
• Facilitate risk assessments with BUs to identify and evaluate potential risks, establish the risk register, and develop appropriate risk mitigation strategies.
• Ensure alignment of local operational risk management policies with the Group's overall risk management strategy, ensuring effective management of operational risks.
• Support the development, enhancement, and implementation of ERM and Control Self-Assessment ("CSA") frameworks.
• Coordinate Business Continuity and Crisis Management Plans across automotive businesses, including annual reviews of BC Plans.
• Drive ethics and compliance initiatives across the organization.
• Conduct investigations into whistleblowing reports, fraud allegations, misconduct, and ethics cases.
• Undertake ad-hoc and special assignments/projects as delegated by the Head of Department.

The Candidate:

• A degree in Finance, Economics, Business, Management, or Risk Management is essential.
• At least 5 years of relevant work experience, with a minimum of 2 years in a leadership role within risk management preferred.
• Extensive, demonstrable knowledge of regulatory and legal requirements.
• Strong conceptual skills, including qualitative and quantitative methods for risk management, with a solid understanding of ERM (Enterprise Risk Management) and CSA (Control Self-Assessment) frameworks.
• Comfortable working in a dynamic environment, with strong cultural sensitivity, social skills, and communication abilities.
• Process-oriented, with a problem-solving mindset, strong organizational skills, and a hands-on approach.
• High energy and resilience; independent, resourceful, creative, and able to operate with integrity.

About the Company

"A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently been recognized for commendable people practices such as:

• HR Asia’s Best Companies to Work for 8 years in 2015 - 2019 and 2021 - 2023
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application)."

Responsibilities:

• Manage and coordinate corporate tax (including personal tax, partnership tax, and withholding tax) compliance engagements.
• Develop budgets, determine resource requirements, and direct/monitor engagements.
• Maintain continuous interaction with clients, manage expectations, and ensure exceptional client service.
• Oversee the tax compliance process and adapt to challenges in the process.
• Leading the tax compliance function, delegating work effectively, coaching, training, and resolving staffing issues.
• Attend to tax queries and dispute resolution with the tax authorities.
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
• Participate in recruiting efforts when necessary.
• Contribute to a stable and team-oriented working culture.
• Assess and identify business development opportunities.
• Build strong internal cross-functional relationships within the company.
• Involve in any other ad-hoc projects and related tasks as and when required.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field, with recognized Professional Qualification.
• Demonstrated client management aptitude and leadership potential.
• Extensive experience in Tax compliance, with proven track record in quality management and team leadership.
• Good understanding of business and tax technical issues and the ability to transform these into value-added solutions for clients.
• Strong command of spoken and written English.
• Excellent communication skills (oral and written) to deliver effective client service.
• A team player with the ability to meet deadlines and work with minimal supervision.
• Knowledge in the software Singtax (Corporate & Personal) preferred

Key Roles & Responsibilities

The Senior Executive / Assistant Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

SingEdExcel Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.
2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.
3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.
4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.
5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.
2. Assist in reviewing EduTrust-related documents.
3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.
2. Support in conducting data protection risk assessments and audits across all schools.
3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.
4. Coordinate data protection training and awareness programmes for staff.
5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Requirements

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.
• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.
• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.
• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.
• Experience with quality improvement initiatives and system implementation is highly regarded.
• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.
• Prior experience in the education industry is preferred.
• Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.
• Ability to work under pressure and meet deadlines.
• Commitment to continuous improvement.
• Passion for education and school improvement.
• Understanding of local and regional data protection laws and best practices.
• Ability to manage and implement data protection projects within set timelines and budgets.
• Commitment to maintaining the highest levels of integrity and confidentiality.
• Completion of relevant training programmes in data protection and/or privacy laws.
• Any additional certifications in quality management or project management will be beneficial.

Role Overview

This role oversees a team of Tax Executives managing a portfolio of clients and leading tax operations to deliver exceptional client service and top-quality client based tax solutions. With your strong local taxation knowledge and expertise, you will be the go-to expert for handling tax queries from clients and tax authorities, providing expert guidance and effective solutions.

As the main point of contact, you will maintain a client-centric focus, promptly addressing client inquiries and delivering comprehensive solutions that exceed expectations. Additionally, you will be responsible for managing the portfolio allocation to outsourced teams across the region, ensuring seamless coordination and exceptional service delivery.

Responsibilities:

• Manage and coordinate corporate tax (including personal tax, partnership tax, and withholding tax) compliance engagements.
• Develop budgets, determine resource requirements, and direct/monitor engagements.
• Maintain continuous interaction with clients, manage expectations, and ensure exceptional client service.
• Oversee the tax compliance process and adapt to challenges in the process.
• Leading the tax compliance function, delegating work effectively, coaching, training, and resolving staffing issues.
• Attend to tax queries and dispute resolution with the tax authorities.
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff.
• Participate in recruiting efforts when necessary.
• Contribute to a stable and team-oriented working culture.
• Assess and identify business development opportunities.
• Build strong internal cross-functional relationships within the company.
• Involve in any other ad-hoc projects and related tasks as and when required.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field, with recognized Professional Qualification.
• Demonstrated client management aptitude and leadership potential.
• Extensive experience in Tax compliance, with proven track record in quality management and team leadership.
• Good understanding of business and tax technical issues and the ability to transform these into value-added solutions for clients.
• Strong command of spoken and written English.
• Excellent communication skills (oral and written) to deliver effective client service.
• A team player with the ability to meet deadlines and work with minimal supervision.
• Knowledge in the software Singtax (Corporate & Personal) preferred

Integrating risk and compliance framework into the Ikano Retail enhances efficiency and fosters risk-aware organization. The Risk, Control & Compliance Manager (RCCM) leads and inspires the centre team, co-workers, and external security guard service to optimize safety, security, and compliance in the centre for both the customer, and co-workers, using the knowledge of Ikano Safety and Security Manual and Standard operating procedures. To ensures the Risk and Compliance agenda is delivered, creating a healthy working environment mitigated risk. Functions are supported in identifying, assessing, and proactively managing risks, ensuring compliance with Ikano Safety and Security rules and local legislation.

Your assignment

Building Business Competence

• Work together with relevant stakeholders to ensure compliance with business processes and SOPs and Identify safety & security hazards and process gaps, incorporating preventive and control measures.
• Define and implement operating procedures, and standards that aligned with local authorities, Ikano requirements, ensuring the safety and security systems meet Ikano requirements and local legislation. Develop and maintain operational guidelines and procedures in accordance with company standards.
• Support the design and build-up/rebuild of the centre to implement Ikano safety & security requirements. Including develops training materials for co-workers and external partners aligned with Ikano’s risk appetite.
• Ensure compliance with company standards for fire prevention, intrusion alarm, access control, video surveillance, safety systems.
• Responsible for training administration of risk knowledge, and working methods, including audits, reports, and maintaining/filing records as required.  Educate and empower co-workers and service providers on Ikano Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and local legislation relating.
• Lead and drive risk topics regarding potential operational challenges in the units including implementation of the crowd management plan, traffic plan, process gaps, and risk exposure.
• Ensure compliance with internal and external audits, including Sec Check, insurance, and authority inspections and develop action plan for centre administration, in consultation with the department managers and Ikano Retail RCCM, ensuring implementation in line with SOPs.
• Coordinate with the Emergency Response Team and management to handle emergencies per the Emergency Management Plan and represent Ikano with external agencies (e.g., police, fire brigade) and keep management updated on regulatory changes.
• Drive a Risk & Compliance culture by leading efforts to identify, implement, and assess systems that reduce business loss, financial impact, and prevent incidents. And develop a compliance process with department managers and Ikano Retail RCCM to identify improvement potentials and report status on tertial basis.
• Investigate and report internal and external incidents per Ikano and local legislation requirements, recommending resolution and update as necessary. Coordinate insurance claims procedures with Ikano RCCM and local insurers, conducting root cause analysis.
• Be the initial point of contact for suspected fraudulent activities or unethical behavior and conduct investigations as needed.
• Manage safety & security budget on Opex & Capex and commit to creating a positive impact on people and the planet through actions that support long-term sustainability objectives.

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

Job Highlights

Salary: up to $5300 per month

Contract Duration: 12 months

Working Location: Nearest to one-North MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Assist in developing IT compliance procedures and guidelines
• Perform internal checks or validation on IT systems to evaluate effectiveness of controls, security measures, and compliance with policies and regulations.
• Provide suggestions for enhancing IT controls, processes, and security measures to improve overall efficiency and effectiveness.
• Organize and conduct briefing/awareness campaigns on IT compliance requirements, policies, and best practices.
• Assist in coordinating internal and external audits and policy/ compliance-related assessments and monitor and report on status and issues.

Job Requirements

• Only Singaporean need to apply.
• Degree in information Technology, Computer Science, Engineering or relevant field.
• Strong communication and management skills.
• Professional certifications in IT governance and compliance (e.g., CISA, CISSP, CRISC) will be advantageous!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

The Rat Control Section is responsible for overseeing island-wide rat control operations, with a specific focus on identifying and addressing potential areas of rat harbourage. Additionally, the section plays a pivotal role in exploring the integration of technologies into NEA's daily operations, with a strong emphasis on improving public health. Furthermore, the department is responsible for overseeing contract management for NEA's deployment of technology for rat control.

You will work with the stakeholders to plan and implement environmental public health programmes in areas of rat surveillance and control, to meet the environmental public health needs of Singapore. You will be responsible for the following:

• Carry out day/night inspections in commercial premises and public places to ensure no propagation of vectors and undertake necessary response actions
• Provide technical advice and engage the public or owners of premises on preventive and control measures to keep their premises free of vectors
• Deploy and supervise work performances of outsourced contractors
• Manage the deployment of surveillance equipment in indoor premises and outdoor settings
• Investigate feedback related to vector nuisance and sanitation issues related to vectors propagation
• Recommend/carry out enforcement actions that contravene the Environmental Public Health Act (EPHA), Control of Vectors and Pesticide Act (CVPA) and their subsidiary legislations
• Any other duties with regard to vector control work as specified

The ideal candidate should possess the following qualities and qualifications:

• 1-2 years of relevant working experience in the areas of vector management
• Strong interest in Environmental Public Health
• Proficient in Microsoft Office
• Good team player with strong interpersonal skills
• Good written and verbal communication skills
• Keen sense of observation
• Physically fit to perform outdoor field work
• Organised and able to multi-task
• Mature, independent and resourceful
• Self-driven and always ready to strive for improvement
• Able to work night shift and on weekends or after office hours

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CENTRAL-REGIONAL-OFFICE-CRO/Assistant-Manager--Rat-Control-Section-_JR-10000031255

Job Highlights

Salary: up to $5300 per month

Contract Duration: 12 months

Working Location: Nearest to one-North MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Assist in developing IT compliance procedures and guidelines
• Perform internal checks or validation on IT systems to evaluate effectiveness of controls, security measures, and compliance with policies and regulations.
• Provide suggestions for enhancing IT controls, processes, and security measures to improve overall efficiency and effectiveness.
• Organize and conduct briefing/awareness campaigns on IT compliance requirements, policies, and best practices.
• Assist in coordinating internal and external audits and policy/ compliance-related assessments and monitor and report on status and issues.

Job Requirements

• Only Singaporean need to apply.
• Degree in information Technology, Computer Science, Engineering or relevant field.
• Strong communication and management skills.
• Professional certifications in IT governance and compliance (e.g., CISA, CISSP, CRISC) will be advantageous!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Responsibilities

• Manage the existing portfolio of compliance operation products and systems, evaluating performance, responding to incident and identifying opportunities for improvement or expansion
• Collaborate with Compliance, Legal, and Risk teams to understand compliance processes, logic, and financial regulatory policies
• Translate these regulations into enjoyable, effective, and compliant product features and functionality
• Coordinate with Engineering team to create compliance solutions within our products
• Conduct user research and address feedback for improving the user experience and workflows related to compliance (20% of this role)
• Define and communicate product roadmaps, prioritizing compliance-related features based on regulatory requirements, business necessity, and user feedback
• Monitor and assess the effectiveness of compliance features, making data-driven suggestions for improvements and optimizations
• Proactively stay updated with financial regulations and industry trends and identify opportunities to enhance our compliance products

Requirements

• Minimum 7 years of experience in Compliance/Risk related product, or corporate internal operating system/tools management roles, preferably in Finance or Technology industry; Crypto experience will be an added advantage
• Excellent understanding of product and project management principles. Good technical understanding and ability to communicate with both technical and non-technical audiences
• Good understanding of financial regulations such as AML/KYC, GDPR, and PCI-DSS, and their implications on product design
• Excellent time management and coordination skills to concurrently manage multiple projects and adhere to schedule
• Excellent stakeholder management skills and experience in collaborating with Compliance, Legal, and Risk teams
• Bilingual with both English and Mandarin is a must to be be able to coordinate with internal and external stakeholders

Job Description

• Develop and improve policies, processes and systems to achieve efficient collection of levy and effective enforcement
• Leverage on data and trends to monitor, review and fine-tune enforcement strategies as well as drive process improvement
• Perform in-depth analysis and reconciliation to identify high risk employers as well as ensure timely and accurate collection of payments
• Conduct compliance checks on egregious and recalcitrant employers
• Conduct investigations for offences
• Follow up cases with punitive / admin measures on employers
• Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team’s progress and achievements
• Manage the delivery and performance of service providers/ appointed auditors assigned to process collections and conduct compliance audits to maintain high service standards
• Prepare and present reports to provide internal and external stakeholders with timely updates and information on the team’s progress and achievements

Requirements

• Tertiary qualification
• At least 3 years of relevant work experience in enforcement / audit / accounting / mass communication;
• Able to leverage on technology, tools or ground intelligence to analyse and interpret data and propose next course of actions
• Able to build strong relationships and collaborations with relevant divisions and stakeholders
• Adaptable and able to thrive in disruptions or new challenges
• Possess strong policy acumen as well as good writing, communication, project management and presentation skills
• Good analytical skills with advanced hands-on knowledge of Microsoft Excel (such as formula functions, pivot tables)
• Keen interest to keep abreast of new trends and developments to identify opportunities to improve existing policies, processes or strategies
• Driven, meticulous and able to multi-task and work independently
• Knowledge related to financial and accounting principles and risk management and controls would be advantageous

Khaty Zainal

Registration No. R22111204

WILHELM HAUFFMANN & COMPANY PTE. LTD.

Wilhelm Hauffmann is wholly owned subsidiary of Borden Eagle Singapore Pte. Ltd. for various consumer healthcare products (www.eaglebrand.com.sg and www.caplang.com)

The company main activities are in research and development (R&D) of consumer healthcare products, intellectual property (IP) holder (trademarks, patents and formularies), regulatory affairs (RA), technical compliance and business development in licensing the IP.

In view of the business expansion, we are looking for assistant manager/manager who has Quality Management/Product Innovation & Development (PID) experience to join our team :

Roles & Responsibilities

· Assist to work along with internal and external units towards achieving common strategic technical goals.

· Develop, implement, and promote quality policies and procedures to ensure compliance with industry standards (cGMP, GDP, IFRA, etc).

· Develop, implement and enforce compliance standards and quality governance programs including regular audit / random checks / data analysis on contract manufacturing sites and ensure proper post-audit follow-up actions.

· Liaise with contract manufacturing sites to establish quality requirements, address issues and provide guidance on solutions and issue resolution.

· Manage harmonization of quality control standards of raw materials, packaging material and finished goods across manufacturing sites.

· Support certification audits with regulatory agencies and certification process across the region (US FDA, Health Canada, TGA, etc).

· Provide support in working with the business units on product innovation and development (PID) requirements, review and evaluate together with the technical team on the regulatory aspect/product concept/formulation/data analysis.

· Manage ad-hoc projects and tasks assigned by the management.

Requirements

· Possess a good degree in pharmacy, bioscience/applied chemistry or equivalent from established university.

· At least 3 years of manufacturing related experience (e.g. production / quality assurance / quality control) preferably in the pharmaceutical line or related industry.

· Knowledge of quality procedures and guidelines in Asia Pacific countries is preferred. Additional knowledge of US FDA, EMA and ICH quality framework is an advantage.

· Good documentation and project management skill.

· Communicate openly with all stakeholders, embrace diversity of thoughts, create trustful relationships, lead and collaborate with willingness, fairness and integrity.

· Familiar with risk management tools/principles.

· Some exposure in PID and/or legal agreement matter is an advantage.

· Other core competencies i.e. good interpersonal skills, effective influencing, decision making and problem-solving skills, time management and result-driven.

As a Manager or Assistant Manager, your job reposibilities include the following:

• Support the Clinical Risk Management (CRM) Clinical Director in hospital’s clinical risk mitigation programmes including but not limited to:

1. Audit and compliance checks.
2. Proactive clinical events safety efforts including walkabout, risk management reports, audits, self-assessments.
3. Oversee matters related to Results Management and Acknowledgement.

• Provide administrative support to the Patient Safety Council.
• Train and build capabilities of team members in the section.
• Support the Director Office of CMB and Administrator-in-charge in steering initiatives for Office of Patient Safety and Quality (OPSQ)
• Assist the Department Lead in the day-to-day administrative duties.
• Any roles that the Clinical Director, Director Office of CMB and Administrator-in-charge and Department Lead deem necessary for the function and improvement of OPSQ.

Job Requirements:

• Bachelor’s Degree in Science / Healthcare related.
• Proficient in Microsoft Office.
• Understanding of biostatistics, statistical tools and data visualisation software is preferred.
• Experience in quality, process improvement, data analytics, clinical audit, or patient safety are essential.
• At least 8 years of relevant experience in a healthcare industry is preferred.
• Prior experience in a supervisory role would be an added advantage.