Total 38 Others level Quality Assurance / Control job vacancies in Glasgow, Glasgow, G13SL

Head of Academic Quality (1.0 FTE)

Academic Quality

Location: Glasgow (Hybrid working available)

Grade 8: £56,921 - £65,814 Per Annum, pro rata

Permanent



Applications are invited for a Head of Academic Quality (1.0 FTE) at the Glasgow School of Art.



The Head of Academic Quality will provide strategic and operational leadership to ensure the security of academic standards and assure the quality of GSA’s educational provision. The role holder will work effectively across the institution to develop, monitor and ensure robust institutional oversight and implementation of policies, systems and processes to assure the overall quality of our educational experience, thus ensuring that sectoral and regulatory body expectations for quality and standards are met.



The successful candidate will have extensive experience in the design, management and review of quality assurance processes in higher education, as well as a track record of leading change at an institutional or departmental level.



Download: job description



Closing date for submission of completed applications: 23:59pm, Monday 25 November 2024.



Interviews for this post will take place week commencing 9 December 2024.


For full details and to apply online, please visit: https://gsa.engageats.co.uk/V2/Vacancy


If you don’t currently have the right to work and live in the UK, we are able to offer sponsorship for Skilled Work Visas subject to UK Visa’s and Immigration (UKVI) requirements if the role meets the Home Office eligibility requirements. Details can be found on the Home Office website - https://www.gov.uk/skilled-worker-visa



If you have any questions regarding the role, please contact hr@gsa.ac.uk

The Glasgow School of Art is committed to ensuring equality of opportunity in work and study. We strive to create and maintain an inclusive environment where all students and employees feel safe, understood and valued. Applications are welcomed from candidates regardless of age, disability, sex, ethnic or religious background, gender identity or sexual orientation, marital status, pregnancy, maternity, caring responsibilities or care experience.

We recognise we do not have the diversity of staff that we want and we particularly welcome and encourage applications from candidates who identify as being from a Minority Ethnic background, who are underrepresented at The Glasgow School of Art.

To view our Fair Work statement, please click here and to view our Equality, Diversity and Inclusion documents here.

Registered Charity Number SC012490.

STRICTLY NO AGENCIES.

Portable Appliance Tester
National Living wage + Bonus + Company Vehicle + Fuel Card + Expenses + Tools
Average Salary 28k
Full training given with progression opportunities
Permanent Role
Must hold Full Manual UK Drivers Licence
Must pass Full enhanced DBS check
40hrs Per week Monday – Friday, Some Weekend Work may be required and on occasion out of hours work.
Some time will involve time spent away from home from Monday to Friday

Suitable candidate would need to have the below skills;
Organisational skills
Hard working, competent and reliable
Excellent communication skills
Ability to work in a team as well as independently
Be literate with I.T (Microsoft Office)
Have access to a Laptop/tablet/computer once a week to download report
Willing to work in different environments
Comply with current uniform standards, ensuring the company uniform is always worn correctly

Benefits
Pension Scheme
Bonus Scheme
Annual leave
Progression within the company

Key Responsibilities
The successful candidate will carry out Carry out In-service Inspection and Testing of Electrical Equipment (PAT) in accordance with the current edition of the IET Code of Practice.
Produce results which meet the requirements and quality standards of clients and external accrediting bodies.
Manage appliance testing in accordance with Health & Safety Regulations.
Liaise with customers to ensure that the work is carried out efficiently, to customer’s requirements, whilst limiting the disruption to their business. Lots of sites consist of Schools, Hospitals, Hotels and Universities.
The engineer must have an acceptable knowledge of Microsoft Office and have access to emails, as part of their job (once a week) requires the successful process of the downloading procedure (weekly results) being completed and sent to the PAT team at Head Office.
Job schedules will be arranged by the PAT Team at Head Office however, the Engineer must be able to manage their own time efficiently and successfully.
Maintain an acceptable time keeping track record, ensure that start & finish times are adhered to, as directed by the PAT Manager.
Identify, prevent, or pre-empt any potential areas for customer dissatisfaction, for example, arriving late due to traffic. Good route preparation and forward planning is vital.


Review
This is not intended to be a comprehensive description of the duties of the post. Due to Norwood Electrical (UK) Ltd’s commitment to continuous improvement it is likely that the post will develop over time. These duties will be subject to regular review and any amendments to this job description will be made in consultation and agreement with the post holder

All employees are required to comply with employment legislation and codes of good practice.

In accordance with the Health and Safety at Work Act 1974, and other supplementary legislation, all employees are required to take reasonable care to avoid injury during their work and co- operate with Norwood Electrical (UK) Ltd and others in meeting statutory requirements.

The Company operates a No Smoking Policy and is an Equal Opportunities Employer
The post is subject to a check by Criminal Records Bureau.

Fantastic role in Glasgow City Centre for a Risk and Compliance Manager, or Officer looking for that next step up to Manager - £45,000!

This is a great opportunity to work in a dynamic, growing company where you can make a real impact on how our client handles compliance. As they expand, you'll have the chance to grow and shape your role. If you're detail-driven and passionate about compliance and risk management, this is the role for you!

What You'll Do:
* Assess how well controls are working and suggest process improvements.
* Regularly review policies and procedures to make sure they stay compliant with changing laws and regulations.
* Carry out compliance checks, focusing on how our client meets FCA's Consumer Duty guidelines
* Be the main point of contact for external regulatory bodies like the FCA and ICO.

What We're Looking For
* Experience understanding and communicating FCA requirements within a regulated company.
* Preferably expeirence in a regulated environment.
* Report findings and recommendations to the leadership team.
* Strong presentation and communication skills.
* Risk management experience in any industry.

This is an office based role in Glasgow City Centre.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

About the Role

Base Location: Glasgow, Perth, Aberdeen or Inverness

Salary: £40,600 - £61,000 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The Scotland England Green Link project portfolio will play a critical role in the achievement of the UK's net zero targets, connecting the low carbon electricity resources in the north of Scotland to demand centres in the south.

SSEN Transmission is looking for a Governance & Assurance Manager to support these critical infrastructure projects and play a key part in achieving Net Zero targets. This is a new position giving someone with subject matter expertise in Governance, Reporting, Assurance and Project Coordination interfaces the chance to really own and shape this position.

The responsibilities of the Governance & Assurance Manager include:

- To set up, embed and maintain the portfolio governance for the EGL projects; ensuring appropriate governance forums, change and decision control processes are established in line as closely as possible with the SSE Large Capital Project (LCP/LCP+) governance framework; and continuous review of Joint Venture Shareholder and Managed Service Agreements to ensure obligations are met.

- Define and agree appropriate reporting and KPIs for the EGL portfolio, supporting coordination activities required for gate readiness checks, as well as the LCP+ assurance process (e.g. Project Assurance Reviews - PARS).

- Develop and own Project Assurance Reviews and Parent Company Audits, presenting clear and concise outputs to the relevant stakeholder with practical mitigating actions and closure of review findings.

- Lead and mentor the Project Services governance and assurance, and reporting teams - providing guidance, support, and undertaking performance management activities.

- Act as the Champion and SME for Governance and Assurance capability, ensuring alignment to Parent Company processes and policies, working with the other Offshore Project Services leads, Legal, Finance and Regulatory teams.

What do I need?

To be considered for this role, we would love you to have:

- An understanding of industry wide best practice Governance requirements gained from experience across a capital development and delivery programme, ideally within the Energy industry.

- Demonstrable ability to lead, motivate and develop your team to ensure they deliver and perform to their full potential.

- Experience in supporting major infrastructure projects across the entire project lifecycle, including design, consenting, procurement, commercial, contracting through to construction and commissioning.

- Good stakeholder and relationship management, ability to engage effectively with stakeholders at all levels (internal and external), gaining the collaboration and support from stakeholders in a matrix environment.

- An understanding of challenges and opportunities facing the energy sector coupled with a drive to deliver continuous improvement.

About our Business

At SSEN Transmission, we take immense pride in owning and operating the high-voltage electricity transmission network across the north of Scotland. We transport energy from where it is generated to wherever it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're committed to upgrading the grid to deliver cleaner, homegrown energy for the future. By developing, building and maintaining a network for net zero, we're creating secure power for generations to come.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Stephanie on 01738 342963.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

The role: Sales / New Business / Business Development Executive
Location: Glasgow, G2 5AH
Contract: Full time, 37.5 hrs per week Hybrid working
Package: competitive base salary with an uncapped commission and incentive-based rewards


Job purpose:
You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching.

About you:
If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.

A 'day in the life' of a Business Development Executive
Build a territory plan each quarter to maximize new sales opportunities
Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint
Identify and understand needs and build a value proposition
Prepare quotes and proposals for customers
Generate revenue and margin to meet individual and team targets

Sounds great, doesn't it? And in return we will offer you

Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you'll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!

Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.


We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.


If this is what you're looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - Giselle Rodrigues or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring

Compliance and Assurance Lead - Health and Safety

 

My client are trusted to serve Scotland, ensuring the highest standards in water management. Their work not only keeps the water flowing across the nation but also maintains safety and compliance within operations. We're looking for a dedicated Compliance and Assurance Lead to enhance the Health & Safety (H&S) frameworks. 

You'll be responsible for the continuous improvement to the H&S framework to make sure compliance and assurance across the organisation, facilitating understanding, implementation, and usage throughout. This role involves monitoring the organisation's risk profile, tracking mitigating actions, and leading the development of governance and compliance strategies. You'll work closely with the H&S Field Operations, Construction, and Contracting teams, embedding these practices into their culture.

 

What you'll do 

 

You'll design and implement a robust Health & Safety (H&S) framework to ensure compliance and assurance across the organisation. This involves maintaining and continuously improving systems and processes to meet both corporate and external audit requirements, such as ISO45001. Your work will preserve corporate memory and prepare for future audits.

You'll monitor my clients risk profile, providing clear visibility and tracking progress on mitigating actions. Collaborating closely with Corporate Risk and Internal Audit teams, you'll coordinate the delivery of outputs and actions to meet corporate expectations, keeping them on track and aligned with goals.

You'll establish governance structures that integrate seamlessly into their culture, ensuring compliance through an ongoing programme of quality assurance and management reporting. This will involve regular liaison with Field Operations and Constructions & Contracting teams, where you'll influence and support the behaviours needed to maintain high standards.

You'll serve as the go-to expert on compliance and assurance, advising on H&S risk areas, legal compliance, and developing mitigation strategies. This includes overseeing an assurance mapping framework and maintaining H&S Specialist Risk Register, Functional Risk Register, and Legal Register. You'll make sure these are integrated into corporate management systems.

You'll also develop and oversee an audit programme to ensure SMS compliance, establish an internal audit programme for safety-critical systems, and support strategic improvement projects. Additionally, you'll ensure the quality and consistency of H&S training courses and prepare information for external awards, benchmarking exercises, and insurance brokering processes.

 

What you'll need 

You'll need a NEBOSH diploma or equivalent, along with solid experience in H&S compliance and risk management. Since you'll be guiding teams and shaping H&S culture, strong communication and influence skills are key.

Experience in creating and running H&S frameworks and audit programmes is essential, and you'll need a full driving license for site visits. This role is Scotland-wide so travel is essential. Familiarity with ISO45001 and membership in IOSH (especially as a chartered safety practitioner) are big pluses.

 

Looking out for you  

You'll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.  

When it comes to major life events they have family-friendly policies around adoption, maternity, and parental leave. They also embrace flexible hybrid working.    

For your future, there's the pension (the 'know-what-you'll-get-when-you-retire' kind), as well as life assurance.   

As for some nice extras? You can expect an annual company bonus. Not to mention access to handy rewards that can save you money on holidays, bills, and shopping.  

Performance-driven pay progression is also offered.

In November 2024, they are moving to a 35hr week to support the wellbeing and work/life balance of employees.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Contract: MOT Tester
Min 8 hours a day work (overtime available)
Pay from £20- £22 p/h
Roles inside and Outside IR35
Payment via PAYE, sole trader, or limited company
What we require from you
Skills and experience to carry out all aspects of MOT testing, covering both cars and light commercials
5 years' workshop experience in a similar role
City and Guilds / NVQ level 3 minimum
Have a full UK driving license and vehicle
Job Types: Full-time, Part-time, Temporary contract, Temp to perm, Freelance
Part-time hours: 40 per week Monday to Friday

Vibe Recruit is acting as an Employment Business in relation to this vacancy.

The role: Sales / New Business / Business Development Executive x 2 roles
Location: Glasgow- 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards


Job purpose:
You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching.

About you:
If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.


A 'day in the life' of a Business Development Executive
Build a territory plan each quarter to maximise new sales opportunities
Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint
Identify and understand needs and build a value proposition
Prepare quotes and proposals for customers
Generate revenue and margin to meet individual and team targets

Sounds great, doesn't it?! And in return we will offer you

Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you'll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!


Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled we welcome you.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

If this is what you're looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - Giselle Rodrigues or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring

Credit Controller
Glasgow City Centre
£27,000

A leading company in Glasgow City Centre is seeking a Credit Controller to join their team on a permanent basis. This role offers a fantastic opportunity to advance your career. As a Credit Controller, you will be integral in managing the credit control function, including setting up new accounts, monitoring early implementation, and identifying process improvements for existing clients.

Benefits:
- Salary: £27,000 plus bonus scheme
- 25 days holiday plus bank holidays, with the option to buy an additional 5 days
- Two weeks off during Christmas/New Year
- Company-funded events and reward schemes
- Life assurance and pension scheme
- Cycle to work scheme
- On-site parking and excellent public transport links

Your responsibilities will include:
- Proactively managing customer payments and maintaining accurate financial records
- Allocating receipts in the system and resolving disputed accounts
- Ensuring all customer receipts are made in accordance with payment terms
- Preparing and distributing month-end reports
- Establishing and maintaining strong relationships with customers

Candidate Expectations:
The ideal candidate will have previous experience in a similar role and be able to start contributing immediately. Strong communication skills, both written and verbal, are essential, as is a keen attention to detail.

How to Apply:
If you're interested in this opportunity or looking to develop your career in transactional finance, please contact Eilidh Smith at eilidh.smith@search.co.uk or 07469 413145.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

University Services
Strategy and Planning

Senior Data Quality Analyst
Vacancy Reference: 154069
Grade/Pay Scale: UofG Grade 7, £39,347 - £44,263 per annum

The University of Glasgow has been changing the world for more than 572 years. Today, we are one of the world's top 100 universities and ranked 13th in the world in the Times Higher Education (THE) World Impact Rankings 2023, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

An exciting opportunity has arisen for a Senior Data Quality Analyst to join the University on a permanent basis.

This role is part of the statutory returns team, which is responsible for the external reporting of accurate data in accordance with HESA and SFC. The successful candidate will be responsible for improving the quality and managing key information assets, aimed at improving the overall data and data governance maturity of the University. This includes the collection, audit and validation of data, applying both internal data quality processes and ensuring compliance with the HESA and SFC data collection rules. A key part of the role of the team is the analysis of the returns, impacts on the University and the presentation of management information.

The postholder will have an in-depth understanding of the lifecycle, structure and appropriate use of student data to provide expert advice and recommendations to inform management decisions and support a wide range of data users. They will be a source of advice and experience in business processes and technical understanding of specific areas and provide recommendations within professional guidelines to meet service requirements.

This post is full time (35 hours per week) and offered on an open ended basis. Relocation assistance will be provided where appropriate.

Proud member of the Disability Confident employer scheme

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Glasgow, Perth or Reading

Salary: £40,600 - £61,000 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

What is the Role?

At SSE we have an exciting opportunity for a talented and enthusiastic auditor to join our Group Compliance Operations team. This is an excellent opportunity for someone with experience in energy or auditing to operate under professional audit standards, and in accordance with our Quality Management System. Building strong relationships with business units, you'll independently conduct end-to-end compliance reviews in line with the Compliance Monitoring Programme. Your role extends to interpreting complex regulatory obligations, collaborating with various business functions, and engaging directly with senior managers.

The main responsibilities of this role are:

- Carrying out compliance audits which scrutinise the activities of SSE's seven business units and corporate support functions to assess compliance with regulatory and legal obligations, and with internal procedural/policy requirements.

- Communicating review findings in a concise, logical, and professional manner to key stakeholders at all levels.

- Consulting with senior managers to agree work scope and action plans to mitigate findings.

- Developing an in depth understanding of relevant regulation and legislation for an assigned business unit and assisting that business to identify key compliance risks.

- Contributing to the development of Group Compliance Operations processes.

What do I need?

To be considered for this role, we'd love you to have:

- Current Audit Professional qualification e.g., Certified Internal Auditor (CIA) or International Compliance Association (ICA) Diploma in Governance, Risk & Compliance (or equivalent), and relevant professional experience.

- Sound knowledge and experience of the regulatory rules which govern energy and/or financial markets.

- Excellent report writing skills, good attention to detail, ability to manage your time and workload efficiently, have first class negotiation/influencing skills and be structured in approach and resilient in character.

- Strong communication skills with the ability and confidence to build effective working relationships with a variety of internal stakeholders.

There will be a requirement to spend half your time in an SSE office and to travel across the UK and Ireland, and possibly internationally.

About our Business

At SSE, 'doing the right thing' is at the heart of everything we do. It is critical that every element of our processes and behaviours are ethical, fair and represent the positive culture and environment we strive for at SSE. Our Group Ethics & Compliance department is a key part of SSE's governance and wider control framework. Our independent risk-based approach ensures that we have the right controls and systems in place to comply with regulation and legislation. We support the businesses to take corrective actions, and deliver excellent support systems across the compliance lifecycle including how we manage changes to core regulatory and legislative requirements. We are the custodians and champions of SSE's group wide ethical business culture. We give expert advice and support to ensure that SSE operates in a way that is consistent with our strategy, values and obligations as a company, whist ensuring we continue to meet the increasingly demanding societal expectations of organisations.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Louise on 01738 351671.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Credit Controller
Glasgow City Centre
£25,000 - £28,000

Search is excited to partner with a leading client in the property management sector to recruit an experienced Credit Controller. This is a fantastic opportunity to join a dynamic team, where you'll report directly to the Credit Manager and collaborate with a close-knit group of Credit Controllers, supporting branches across Scotland.

What's on Offer:
- Competitive salary up to £28K
- Early finish on Fridays
- Bonus scheme
- Pension plan
- Life assurance
- Employee assistance programme
- Hybrid working available after probation period

Key Responsibilities:
- Record NOPLs on the company CRM/billing system
- Calculate direct debit reviews and prepare DD increase review letters
- Handle and follow up on DD rejections
- Manage client payments and direct debits
- Resolve payment queries efficiently
- Use the CPL/RPM system for all client interactions
- Maintain accurate notes of all phone calls

What We're Looking For:
- Proven experience in a fast-paced, high-volume credit control environment
- Excellent interpersonal and communication skills
- Strong self-discipline and motivation
- Ability to work independently and as part of a team
- Proficient in IT, especially MS Excel
- High attention to detail and accuracy
- Strong organisational skills with the ability to prioritise and meet deadlines

This is a full-time position offering a rewarding career with excellent benefits. If you're ready to take the next step in your credit control career, we'd love to hear from you.

For further information or to apply, please contact Eilidh Smith at Search via email at eilidh.smith@Search.co.uk or by phone on 07469 413145.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Client Relationship Manager
Location: Glasgow, G2 5AH
Hybrid - 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards


Job purpose:
You will join QA as a Client Relationship Manager; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching.

About you:
If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.

A 'day in the life' of a Client Relationship Manager
Build a territory plan each quarter to maximize new sales opportunities
Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint
Identify and understand needs and build a value proposition
Prepare quotes and proposals for customers
Generate revenue and margin to meet individual and team targets

Sounds great, doesn't it? And in return we will offer you

Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you'll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!

About Us
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners since 1985.

QA is headquartered in London and New York. Learn more at QA.com
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.


How we'll help with finance matters
In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.


Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.


Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.


We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.


If this is what you're looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - Giselle Rodrigues or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring

The role: Sales / New Business / Business Development Executive
Location: Hybrid - 3 days in the office & 2 days at home
Contract: Full time, 37.5 hrs per week
Package: competitive base salary with an uncapped commission and incentive-based rewards


Job purpose:
You will join QA as a Business Development Executive; your focus will be to prospect new business gained from both cold and warm leads and grow an account base using sales techniques gained from our in-house sales academy and on the job coaching.

About you:
If you have experience working in B2B sales, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.

A 'day in the life' of a Business Development Executive
Build a territory plan each quarter to maximise new sales opportunities
Using LinkedIn Sales Navigator, and researching your customer and their market, you will identify key decision makers to approach, with insights, to discuss and grow the QA product footprint
Identify and understand needs and build a value proposition
Prepare quotes and proposals for customers
Generate revenue and margin to meet individual and team targets

Sounds great, doesn't it?! And in return we will offer you

Sales rewards
We have an amazing incentive-based reward on offer on top of an uncapped commission. Our top performers are part of the 110 Club. To join, all you'll need to do is achieve 110% of your annual target which will see you go on a fantastic all expenses paid VIP trip abroad! Recent destinations include Las Vegas, Miami, New York and Barcelona! To find out more, check out our LinkedIn page for the pictures!

Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.


If this is what you're looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - Giselle Rodrigues or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-GR1 #LI-hybrid #hiring

Salary - £57141 - £71243 + £5,000 DDaT Pay Supplement after 3 month qualifying period
Location - Dundee or Glasgow
Hours - 37 hours per week
Closing Date - 12th September 2024 at 23:55
Reference - 2024-9664
Employment Type - Permanent

Overview

Do you have experience working in a fast-paced Information Assurance and Security environment and are you looking to take the next step in your career?

Social Security Scotland has an exciting opportunity for a Cyber Security Risk and Assurance Manager to ensure the agency maintains a high level of security assurance, governance and compliance in line with our risk appetite.

You will lead a talented team of Information and Security Officers and Security Risk Advisors to drive forward the implementation of an ambitious Information Security Assurance, Governance and Risk Programme.

The Security Risk and Assurance team manages risk, provides security consultancy, ensures supply chain assurance, manages the Security Awareness programme develops security policies and the Information Security Management System. The team works closely with the Head of Security Assurance and teams across the Chief Digital Office to ensure the confidentiality, integrity, and availability of information and information systems across the organisation.

This is a high-profile role that offers the successful candidate the opportunity to make a significant and positive difference to people who rely on Social Security Scotland.

The role will initially provide cover for maternity leave of an existing Cyber Security Risk and Assurance Manager for 1 year which will involve leading a team, after which the role will evolve its focus towards governance and compliance with differing line management responsibilities.

DDaT Pay Supplement

This post attracts a £5000 Digital, Data and Technology (DDaT) pay supplement after a 3 months DDaT competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review. This post is part of the Scottish Government DDaT profession. As a member of the profession you will join the professional development system, currently BCS RoleModelplus.

Main Duties

• Lead risk management activities for complex and novel scenarios, ensuring compliance with regulatory and legislative requirements while applying fundamental risk management principles.
• Guide and mentor risk managers and specialists, fostering skill development, sharing best practices, and promoting collaboration across government and industry.
• Conduct comprehensive analyses of complex security needs and deliver Cyber Security risk assessments, providing guidance on governance arrangements.
• Ensure fundamental organisational security needs are met through integrated assurance techniques that instil confidence in risk, service, or system ownership.
• Shape leadership decision-making by providing effective reports on security process effectiveness and acting as a subject matter expert on cyber risk management issues.
• Drive balanced and cost-effective risk management decisions, ensuring integration into corporate governance processes for complex situations.
• Embed risk management practices within business activities such as system development, security architecture, and procurement.
• Deliver tailored risk assessments and provide security advice on non-standard use cases, leveraging expertise in specific topics or technologies.
• Apply standardised control frameworks (e.g., ISO 27001/2) while recognising their strengths and limitations, and provide guidance on the impact of security measures on users and business needs.
• Proactively gather and analyse threat information to understand the evolving threat landscape, enhancing the organisation’s security posture.

Further Information

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot.