Total 6 Others market researcher job vacancies in Quality Assurance / Control category in Australia

Position Overview:

Vita Coco’s Quality Control Specialist (APAC) will be a key member of the Technical Team. The ideal candidate will support in achieving the company’s quality performance by executing the established goals on quality management:

· Monitoring continuous improvement strategies in all aspects of Vita Coco’s Quality Management by reviewing and tracking the management of quality control data from various sources.

· Support new product launches in a technical capacity.

· Maintain the supplier network quality and food safety operations, ensuring compliance with regulatory standards (FDA/SMA) and third-party audits.

· Identify and execute quality control projects, including training and technical support, and perform regular communication with suppliers to report in non-conformances or quality issues.

Day-to-day activities include but are not limited to: Analyzing and performing production testing; Reviewing lab results received from company-owned or independent labs; Monitoring product integrity; Shelf life testing and similar testing as well as providing reports on product quality to the senior management at large; Maintaining and supporting various quality data systems.

This role requires frequent travel to Vietnam and other countries in APAC.

Principal Duties & Responsibilities:

· Working closely with the team to achieve quality efforts in APAC from supplier to market.

· Manage and liaise with internal and external audits on our supplier network.

· Partner with Operations & Technical team, and suppliers, to assist with any troubleshooting as required.

· Review all aspects of quality data and provide different reporting and project tracking as requested.

· Collect, analyze, and report on quality data, including lab results and product integrity tests.

· Drive investigations and resolve product quality complaints and compliance issues, providing on-the-ground support and conducting necessary corrective actions.

· Monitor compliance with regulatory and quality standards, participate in audits, and deliver training to suppliers on new products and quality procedures.

Qualifications & Skills:

· Bachelor's Degree in food technology and/or microbiology or a similar technical degree · Clear and effective communicator. Able to confidently converse with different stakeholders around the region.

· 2 to 5 years’ experience in quality management and/or R&D in food and beverage, with Aseptic tetra experience is a plus.

· Statistical analysis skills preferred, using various Business Analytics tools such as PowerBI, Python or similar

· Understanding of project management and various project management tools.

· Flexible to work extended hours to meet critical deadlines.

· Available for international travel within APAC region.

Key Attributes:

· A great team player and self starter

· Strong analytical skills and attention to detail.

· Articulate well and strategically linking business issues, analytical results, and goals.

· Understand the dynamics of an entrepreneurial high-growth business and effectively manages relationships.

· Being action-oriented to get things done quickly and efficiently with limited resources.

· Agile and easily adaptable in a dynamic environment.

· High level of ethics and integrity.

This is a key role within the Global Quality function, driving a high-performance culture and setting the standard for Quality Excellence. We are seeking a transformative thinker and diligent executor to help improve the operational execution of Complaints & Post Market Surveillance.

The Senior Director, Quality (Complaint Handling/PMS) will be accountable for the global complaint handling and post market surveillance process for the entire business, inclusive of all business units.  You will partner with the business for timely execution of complaint investigations to enable robust feedback from our customers.  You will develop and lead a team that reviews, processes and analyzes complaints data into practical business terms to ensure proper prioritization of initiatives to improve the customer experience and deliver on our forever caring promise.  This strategic partner will collaborate with the commercial organization to ensure all channels for reporting complaints are efficient and integrated, providing them with real-time complaints progress & feedback. 

Your Accountabilities and Responsibilities:

• Define global strategy for complaint handling and post market surveillance across Convatec. 
• Turn complex complaints data/information into practical analytics to facilitate business decisions. 
• Lead, mentor, coach, and develop complaint handling and post market surveillance teams.
• Partner with business unit (BU) leaders with an emphasis in manufacturing site collaboration in BU specific complaint analysis, ensuring the right focus/actions are placed in the main areas of opportunity/concern.
• Establish clear roles & responsibilities when liaising with legal, medical, quality, regulatory, operations, engineering, and other functions in the complaint handling and post market surveillance processes.
• Own  dashboard of performance related to complaint handling and post market surveillance activities.
• Develop strategy that drives improvements in the customer experience and facilitates how customer complaints are collected throughout the world.
• Harmonize & connects global processes for efficiency.
• Define strategy with commercial on how we gather & analyze feedback from social platforms and other media streams.
• Acts as the main point of contact for complaint handling - including complaint processing, investigation, and timely closure.
• Integrate data analytics into established power BI dashboards to enable one source of truth.
• Partner with R&D (Technology & Innovation) to ensure design related complaints have a clear funnel for investigations. 
• Integrate technology into repetitive tasks, to optimize speed of processing and focus on clarity of analytics for signals & corresponding actions.
• Drive continuous improvement in corresponding processes & tools.
• Identify, hire, train, develop and maintain qualified Quality personnel to support the Quality plans, objectives and goals.

The Ideal Candidate should bring the following qualities to the role:

• Minimum of B.S., or equivalent, in a scientific/technical discipline is required.  Advanced degree (M.S., M.B.A, Ph.D. or equivalent) preferred.
• Experience working in an international environment in a global position is required.
• Certifications in Quality Management Systems preferred.
• (5-7) years in the medical device and/or pharmaceutical industry.
• Five to seven (5-7) years’ experience in a leadership role.
• Practical experience and global mastery in global quality standards and regulations governing medical products.
• Outstanding communication skills (both written and spoken), to all layers of the organization, including executive level.
• Emotional Intelligence/cultural awareness (interacting globally).
• Ability to think in a clear, decisive manner, remaining calm under stressful and challenging conditions.
• Ability to efficiently work through quality, organization and business issues with a focus on solutions and proactive contingency planning in support of the customer and business objectives.
• Ability to apply budgetary analysis principles and effective allocation of internal/external resources.
• Strong understanding of risk management principles and ability to apply these principles in day-to-day quality management activities, compliance issues, and business challenges.
• Commercially astute and customer focused.

Working Conditions:

• Fulltime position

Travel:

• Role is remote-based with preference to location in the United Kingdom
• Travel is expected to be approximately 25% with projected international travel

Language Skills Required:

• Speaking: English
• Writing/Reading:  English

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen too.  It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

#ForeverCaring #ForeverConvatec #WeAreConvatec

#LI-DB1

#LI-REMOTE

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Our client, an international firm is looking for a compliance surveillance individual. You will be part of the surveillance team, looking at market, trades or sales transactions. In a team of 4, you will be under the guidance of a very experienced mentor, and will be exposed to an international sales floor.

Responsibilities:

• Conduct transaction and communications surveillance to detect potential market abuse.
• Ensure surveillance activities adhere to agreed procedures and frameworks, following escalation processes and timely issue resolution.
• Review and distribute relevant management information.
• Continuously improve parameters calibration for surveillance processes.
• Manage and contribute to Trade and Communication Surveillance projects.
• Provide mentorship to junior team members.
• Assist with audit queries and ad hoc regulatory requests.
• Collaborate with Compliance staff across Mizuho's network, Front Office, Operations, Product Control, and Market Risk for timely investigations.

Skills and Qualifications:

• Minimum 8 years of Compliance experience, with 3-5 years focused on trade and communication surveillance.
• Knowledge of local and global regulatory requirements and industry standards related to market abuse surveillance.
• Strong product knowledge across asset classes, preferably with experience in Fixed Income and FX products.
• Proficiency in PC/Excel skills and familiarity with trade/communication surveillance tools (e.g., Trading Hub, SMARTS, BBG Vault).
• Fluency in English; understanding of Cantonese preferred for trade call surveillance.
• Proactive with the ability to work independently.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Effective project management skills.

Note: This position requires understanding Cantonese for trade call surveillance, but speaking Cantonese is not necessary.

The Supplier-to-Market Quality Specialist is responsible for the design, implementation,  monitoring, and the continual improvement of the quality and food safety processes across the 1FG value chain to support quality performance and the consistent delivery of products that conform to quality and food safety standards. This role enables quality compliance of business initiatives and provides support for decision-making and resolution of supplier-to-market quality-related issues to enable business continuity.

Key Duties and Responsibilities

• Designs and develops processes relevant to supplier and toller quality management, manufacturing quality, new product and process quality, and to distribution and marketplace quality.
• Deploys and strategically supports the implementation of the Supplier-to-Market Quality processes, as well as applicable management systems elements (e.g. food safety prerequisite programmes) 
• Ensures the regulatory compliance of manufacturing, distribution & marketplace operations. Ensures that the business units are consistently updated on relevant regulations.
• Collaborates with relevant stakeholders and functional management teams to obtain and maintain alignment and support for Quality activities.
• Provides expertise and support, including training, relevant to quality and food safety management.
• Participates in the risk reviews of the Quality function.
• Guides project managers in the preparation of Quality Management Parameters (QMP) of PMO projects, and tracks the completion and approval of the QMPs. 
• Enables compliance of business initiatives and projects to applicable quality and food safety requirements, including regulatory requirements.
• Performs assessments of suppliers, tollers, manufacturing operations, and distribution and marketplace operations, including partners’ facilities (e.g. customer facilities, retail concessionaires, franchise stores), to verify conformance to quality, food safety and regulatory standards.
• Provides support to manufacturing units and other company operating units for their 3rd party audits (e.g. management system certifications, customer audits)
• Collects and analyzes data relevant to the quality performance of suppliers, manufacturing and distribution & marketplace operations, and evaluates the results of analysis of audit outcomes and findings to determine appropriate initiatives or programs that will enable improvement. 
• Conceptualizes, develops and deploys appropriate initiatives or programs to support and continually improve quality performance of suppliers, manufacturing operations, and distribution & marketplace operations, and to inculcate and sustain a strong quality culture.
• Assists in the implementation of incident management and crisis resolution, and business continuity activities.

Other Responsibilities

• Complies with company and regulatory standards and policies for quality, food safety, Halal, environment, health, and safety, as well as to internationally-recognized management system standards to which the organization subscribes.
• Responsible for reporting problems/ issues related to quality, food safety, Halal, environment, health, safety, and management systems to identified authorities.
• Actively participates in relevant company programs and activities under quality improvement, safety & security, sustainability, corporate social responsibility, risk management etc. 
• Performs other tasks as may be assigned by the immediate superior.

Responsibilities:

Reporting to Head of Compliance, the Compliance Manager (DCM/Merchant Banking) oversees the regulatory requirements of the Merchant Banking activities of SBI, Singapore. This position is accountable for the effective second-line oversight of the implementation, maintenance and administration of the compliance management.

• Oversee the development, implementation, and maintenance of the SBI, Singapore’s Compliance program to mitigate risks of non-compliance and ensure adherence within established compliance risk appetite
• Maintain current knowledge of Singapore regulatory requirements that affect the business
• Oversee compliance monitoring activities for SBIS Merchant Banking activities, including oversight of the compliance process, and effectively challenge the business on regulatory compliance issues
• Develop solutions for addressing regulatory issues and recommend appropriate steps to address them
• Follow-up to verify appropriate and timely issue resolution of issues by the business line and report as appropriate
• Report on the adequacy and effectiveness of controls over regulatory risk using established metrics for SBI, Singapore
• Review and submit licensing applications for SBI, Singapore
• Ensure timely and accurate reporting to MAS
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required
• Keep records of the KYC and counterparty approval documents
• Ensure AML & KYC guidelines are being adhered to
• Provide advisory on ML/TF queries from Business Units and departments of SBI, Singapore in relation to new customers’ onboarding and ongoing transactions
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office when appropriate
• Provide trainings in the areas of Regulatory and AML/CFT Compliance
• Undertake other ad-hoc duties/projects as assigned

Requirements:

• Graduate in Banking, Finance or other discipline
• Preference may be given to post graduate degree in legal or related field of study, with related compliance certifications a plus
• Candidates with ACAMS or Diploma in Compliance would be preferred
• 5+ years relevant work experience in Compliance in financial services industry, including Compliance management experience in Equity Broking, Debt Capital Markets, Equity Capital Markets, Corporate Finance and Securities Trading compliance or equivalent regulatory experience
• Demonstrated expertise in effectively communicating the roles and importance of regulatory compliance, as well as proactively identifying regulatory risk
• Effective leadership capabilities, including strong communication, change management, sound judgment, relationship management, and negotiation skills

Responsibilities:

Reporting to Head of Compliance, the AVP/Manager Compliance (Merchant Banking) oversees the regulatory requirements of the Merchant Banking activities of SBI, Singapore. This position is accountable for the effective second-line oversight of the implementation, maintenance and administration of the compliance management.

• Oversee the development, implementation, and maintenance of the SBI, Singapore’s Compliance program to mitigate risks of non-compliance and ensure adherence within established compliance risk appetite
• Maintain current knowledge of Singapore regulatory requirements that affect the business
• Oversee compliance monitoring activities for SBIS Merchant Banking activities, including oversight of the compliance process, and effectively challenge the business on regulatory compliance issues
• Develop solutions for addressing regulatory issues and recommend appropriate steps to address them
• Follow-up to verify appropriate and timely issue resolution of issues by the business line and report as appropriate
• Report on the adequacy and effectiveness of controls over regulatory risk using established metrics for SBI, Singapore
• Review and submit licensing applications for SBI, Singapore
• Ensure timely and accurate reporting to MAS
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required
• Keep records of the KYC and counterparty approval documents
• Ensure AML & KYC guidelines are being adhered to
• Provide advisory on ML/TF queries from Business Units and departments of SBI, Singapore in relation to new customers’ onboarding and ongoing transactions
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office when appropriate
• Provide trainings in the areas of Regulatory and AML/CFT Compliance
• Undertake other ad-hoc duties/projects as assigned

Requirements:

• Graduate in Banking, Finance or other discipline
• Preference may be given to post graduate degree in legal or related field of study, with related compliance certifications a plus
• Candidates with ACAMS or Diploma in Compliance would be preferred
• 5+ years relevant work experience in Compliance in financial services industry, including Compliance management experience in Equity Broking, Debt Capital Markets, Equity Capital Markets, Corporate Finance and Securities Trading compliance or equivalent regulatory experience
• Demonstrated expertise in effectively communicating the roles and importance of regulatory compliance, as well as proactively identifying regulatory risk
• Effective leadership capabilities, including strong communication, change management, sound judgment, relationship management, and negotiation skills