Total 40 care provider job vacancies in Quality Assurance / Control category in Australia

Our Client based in Devon are currently recruiting for a Building Control Surveyor to join their team as soon as possible.

This is a full time, temporary position offering between £48 - £52 per Umbrella LTD (Inside IR35) dependant on Registered Status, Class 2A - 2F.

The purpose of the role is to manage workload to meet statutory time limits, performance standards and service level agreements.

Responsibilities:

• To be responsible for managing customer relationships, providing professional customer orientated service and promoting the Building Control Service at all times
• To determine Full Plans Notifications and issue decision notices
• Processing of Building Regulation notifications including the provision of pre-application advice
• The inspection and certification of building work
• To be responsible for ensuring effective enforcement where the Building Regulations have been contravened.
• To respond to notifications of dangerous structures and recommend appropriate action to the Building Control Manager

Requirements:

• Minimum level of qualification is to have successfully completed a Building related course of study such as NVQ level 4 or HNC. A degree level qualification in construction related studies would be desirable and registration with an appropriate professional body (CABE, RICS, CIOB) at Technician or Associate level
• The post holder is required to work independently away from the office but with the support of the Senior Building Control Surveyor
• Good level of IT skills and knowledge of the practical application of IT systems and the use of Microsoft Office
• Is able to express themselves clearly in verbal and written form
• Has an understanding of the Building Regulations and their application
• A diplomatic and tactful approach to dealing with negotiation and potential conflict situations
• Excellent customer service skills

If interested or require further information, please feel free to get in touch on 01772 208967 or via email at james.glover@Servicecare.org.uk

Our Client based in South West England are currently recruiting for a Class 3 Building Control Surveyor to join their team as soon as possible.

This is a full time, permanent role offering £48,710 per year + Car Allowance and Hybrid working / supported relocation.

The purpose of the role is to enforce the Building Regulations and allied legislation in the capacity as a Registered Building inspector under the Building Safety Act 2022.
Manage development proposals through the Building Control process from the pre-application stage through to completion on site of applications deposited to the Local
Authority or as required as part of a multi-disciplinary team for the Building Safety Regulator. Act as technical adviser and decision maker on Building Control and other related issues, whilst acting as lead officer on major Building Regulation applications.

Responsibilities:

• Maintain a detailed knowledge of the building regulations, structural engineering, fire engineering, or other specialism relevant to the team to which the post-holder is allocated, ensuring consistency and accuracy of professional interpretation, and act as professional expert.
• Interpret Central Government guidance & Building Control policy, including the preparation & organisation of the council's case to justify its decision(s) including at appeals & determinations submitted to Central Government & at court proceedings.
• Ensure that Building Control revenues are maximised by maintaining our market share, through efficient invoicing and the determination of applications within prescribed time periods.
• As part of the service planning process for the Building Control Team, explore, devise & present technical justification to management team, for specific project proposals.
• Work in an ethical way, where compliance with regulations is the primary task and winning new work secondary, not bidding for new work on the basis of interpretation
• Provide technical oversight and training of class 2 building control surveyors assisting by working under supervision on complex schemes.

If interested or have any questions, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

My client an established manufacturing and sub-contract services company are currently looking to recruit a Quality Engineer to take responsibility for ensuring delivery and maintenance of the company's QHSE Management System, associated documentation and overall quality of products to meet customer requirements.

This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)

*** It is ESSENTIAL that candidates have the ability to work unrestricted in the UK without any CURRENT or FUTURE requirement for employer sponsorship ***

Key Responsibilities:

• Verification / Validation all product specifications have been met during the product manufacturing process
• Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion
• Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
• Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
• Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
• Support and advise on product queries
• Perform Process Failure Mode Effects Analysis (PFMEA) as required
• Reporting of QHSE Metrics / KPI's
• Assist in the production of System Management documentation and reviews
• Support NPI, product development and 'first off' process approval
• Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
• Calibration management / control, inc. liaising with external providers
• Assist in the implementation of process improvement activities
• Liaise with various stakeholders regarding the processing, evaluation and reporting of customer returns.

Key Qualification / Experience Requirements:

• Hold a relevant HNC or equivalent level qualification in an Engineering/Quality related subject
• Excellent knowledge and awareness of Quality Management Systems
• Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
• Ability to conduct audits on Business systems and processes to meet ISO standards
• Ability to prepare, analyse and report quality statistics internally and externally at all levels
• Excellent communication skills, both written and verbal
• An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
• Strong understanding and knowledge of MRP systems

For further details on this opportunity contact Jason Wallis at Service Care Solutions

Our Client based in Berkshire is currently recruiting for a Customer Safety, Fire Inspector to join their team on an initial fixed term contract until April 2025.

This is a Full time role for at least 4 months with possibility of extension based in Bracknell offering £33,973 per year.

The purpose of the role is to oversee the inspection of communal areas within all buildings, including Fire Door Inspections & testing of fire assets to support compliance with the key requirements of Regulatory Reform Fire Safety Order making sure high levels of customer safety.

Responsibilities:

• Support the Fire, Building Safety & Compliance teams and wider business, with ongoing monitoring and assessment in respect of Fire and Building Safety. Providing on site remedial changes and advice ensuring that suitable controls, processes, and procedures are in place.
• In accordance with the Regulatory Reform Fire Safety Order, ensure high levels of customer safety are achieved through thorough and detailed inspections of communal areas within all buildings, ensuring fire assets are tested and fire safety notice boards & Secure Premises Information boxes are audited/kept up to date.
• Undertake visual monthly checks and/or testing of key firefighting equipment such as fire-fighting lifts, fire-evacuation lifts, inlets and outlets for dry and wet rising mains, smoke control systems, suppression systems, fire detection and fire alarm systems including any linked to ancillary systems such as smoke control systems; evacuation alert systems, automatic door release mechanisms; plus check that all wayfinding signage, fire escape signage, fire action notices and fire door signage are present and correct
• Carry out a Quarterly communal fire door inspections and annual customer flat front door inspections recording defects via Fire Door Inspection app. Carry out on site minor adjustments to minimise any fire risks

Requirements:

• Good knowledge of relevant codes of practice and regulations associated with Fire Safety, Fire Doors and Fire safety equipment and signage.
• Experience working in a customer service role.
• Knowledge and experience of Microsoft applications and similar Housing Management system such as Open Housing.
• Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport.

If interested please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Compliance & Procurement Officer
Kingston upon Thames
Homelessness & Mental Health Focussed Homelessness Service
12 Weeks
36 hours
£18.99 LTD / £16.19 PAYE (inc hol)
Looking for a role that makes a difference in your community? Join our Local Authority client as a Compliance & Procurement Officer, supporting property management and rehousing services for rough sleepers in Kingston upon Thames.
THE ROLE
Deliver high-quality service in managing property acquisition, renewals, re-lets, and hand-backs for private sector landlords and rough sleepers, while ensuring compliance and maintaining strong landlord relationships.

• Ensure properties meet safety standards and support rough sleeper rehousing placements.
• Conduct scheduled and responsive property visits, ensuring compliance with Housing Health and Safety Rating System (HHSRS) for properties in and outside the borough.
• Liaise with landlords, housing providers, and contractors to meet Gas Safe and relevant legislative standards.
• Maintain detailed records, update compliance databases, and provide regular feedback on property interactions.
• Identify and report any non-compliance issues, HHSRS hazards, and Safeguarding concerns from stakeholders.
• Oversee property management expenditures and payments related to rough sleeper schemes.
• Prepare quarterly GLA reports and other required statistical data.

THE CANDIDATE
We are seeking a candidate with previous experience in a similar frontline public housing service role, especially in property compliance and procurement.

• Proven experience in marketing and procurement of private sector properties with a track record in lettings.
• Strong knowledge of housing law, security of tenure, and health and safety for temporary accommodations.
• Familiarity with private leasing schemes, including financial and operational considerations.
• Understanding of rough sleepers' needs within temporary accommodations.
• Skilled in partnership working, negotiation, and case management.

THE CONTRACT

• 36 hours, Monday to Friday, 9am-5pm
• 12 weeks with potential for extension or a permanent position
• Pay: £18.99 per hour LTD rate; PAYE equivalent is £16.19 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £25

Our Client based in Suffolk are currently recruiting for a Building Safety Compliance Manager to join their Housing Team.

This is a full time, permanent role based in Ipswich offering hybrid working and a salary between £44,428 - £46,464 per year.

The purpose of the role is to provide a comprehensive, high quality, customer focused Service to the Council for the effective maintenance and improvement of the housing stock and local environment, with specific emphasis on responsibility for managing compliance and building safety matters to all Council properties and customers, the postholder will ensure all aspects of the Building Safety Act and other Health and Safety legislation is met within legal, financial, time and policy constraints.

Responsibilities:

2. To work with other M&C teams, Service Areas and Stakeholders to ensure all compliance inspections (not exhaustive) are carried out at the appropriate frequencies and in a timely manner, and where necessary, ensure all rectification actions are appropriately allocated and completed to a high standard and recorded as such to maintain a compliant and safe environment for all residents and visitors:

• Annual Gas Safety Inspections
• EICR Electrical Inspections to individual properties and Landlords supplies
• Fire alarm testing
• Emergency lighting checks
• Fire risk assessments
• Water Risk Assessments
• Legionella Inspections
• Lift Inspections
• Portable Appliance Testing
• Lightening Conductor Inspections
• RIDDOR reporting
• Asbestos Management
• Fire fighting equipment including AOV's, Sprinkler Systems and Dry Risers
• Near miss reporting

Requirements:

• Building services related degree or equivalent professional building services related qualification e.g. MCIOB, MRICS
• 5 years qualitative experience
• Demonstrable experience of H&S compliance in all M&E fields of work and experience of monitoring and managing all associated compliance.

If interested or require further information please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Are you a qualified electrician with a 2391 Inspection and Testing certification looking for an exciting opportunity in Peterborough? We are seeking a skilled Inspect and Electrician for Void Properties to join our team. You will play a key role in inspecting, repairing, and maintaining electrical systems in vacant (void) properties, ensuring they meet safety standards and are ready for new tenants.

Key Responsibilities:

• Conducting comprehensive electrical inspections in void properties across Peterborough.
• Carrying out electrical testing and certification, including EICR (Electrical Installation Condition Reports).
• Diagnosing and repairing electrical faults in accordance with regulations.
• Installing and testing new electrical systems, including full rewires and upgrades.
• Ensuring all work complies with IET Wiring Regulations (18th Edition).
• Preparing properties for occupancy through necessary electrical checks and maintenance.
• Liaising with property managers and other trades to expedite property handovers.

Requirements:

• Qualified Electrician with relevant City & Guilds or NVQ Level 3.
• 2391 Inspection and Testing certification (essential).
• 18th Edition Wiring Regulations certification (desirable).
• Proven experience in electrical inspections and testing (EICR).
• Previous experience in void property work or social housing is advantageous.
• Full UK driving license and flexibility to travel within Peterborough.
• Strong attention to detail and a commitment to delivering high-quality work.
• Good communication and time-management skills.

What We Offer:

• Competitive salary with potential for overtime.
• Company vehicle and tools provided.
• Comprehensive benefits, including pension and holiday entitlement.
• Opportunities for training and professional development.
• A supportive, collaborative team environment.

The pay range for the role is £23.99 per hour LTD company rate. The PAYE equivalent is to £20.45 per hour, inclusive of holiday.

Why Work with Us?

By joining our team, you will be part of a dedicated group working to maintain and prepare void properties for new tenants. We invest in our staff, offering ongoing training to keep your skills up-to-date with industry standards. If you're a qualified electrician with 2391 certification and a passion for quality service, we want to hear from you!

How to Apply:

To apply for the Inspect and Electrician for Void Properties role in Peterborough, please submit your CV to john.neary@servicecare.org.uk

SEN Quality Assurance Manager

Service care Solution are currently recruiting for a SEN Quality Assurance Manager in Tower Hamlets

The SEN Quality Assurance Manager will manage and lead the SEND Quality Assurance Framework and processes in ensuring high quality Education, Health and Care Plans (EHCPs) for children and young people with Special Educational Needs and/ or Disabilities (SEND).

Pay rate - £266.24 per day / £350 ltd (umbrella)

Main Responsibilities

As a SEN Quality Assurance Manager, you will be responsible for:

• To oversee the processes within the Quality Assurance Framework, continually improving the quality of advice provided for, and quality of issued, EHCPs following assessment and review.
• To support the SEND Service Manager in reporting on the quality of EHCPs to the SEND Improvement Board through audits and findings of the Quality Assurance Group.
• To deliver training and tools to the SEND Service regarding coproduction, keeping the child/young person at the heart of a person-centred approach and having regard to the voice of the child/young person and the aspirations of the family at all times.

Requirements:

• Enhanced DBS
• Experience in a similar role
• An extensive knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice.

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the SEN Quality Assurance Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

I am currently recruiting on behalf of a Housing Association in North London who are looking for a Repairs Ins[ector to join their team as soon as possible.

This is a full time, temporary position offering hybrid working and an hourly rate of £27 per hour Umbrella LTD.

The purpose of the role is to ensure the clients contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy.

Responsibilities:

• Assist the Regional Repair Lead, Surveyors and Local Officers in the management of responsive repairs, kitchen and bathroom as well as planned and cyclical referrals.
• Provide a simple and straightforward diagnosis for reactive repairs, preparing reports in clear, easy to understand terms, along with specifications and recommendations.
• Manage a post inspection regime for your patch, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion.
• Manage an audit/oversight regime for repairs, checking contractors are complying with H&S obligations and following our code of conduct.

Requirements:

• Experience of working within the repairs sector, carrying out pre, post audit and quality inspections
• Recognised HND technical qualification eg. building surveying or member CIOB

If interested or have any questions please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Quality Engineering - Oldham - Aerospace Manufacturing

About The Company & Role

My client is an established and leading provider of precision engineering solutions and services, supplying a variety of precision machined components for the Aerospace industry sector. With a commitment to quality and innovation, they take pride in their skilled team and cutting-edge technology. As they continue to grow, they are looking to recruit an experienced Quality Inspector with a strong understanding of AS9100 and FAIR.

As Quality Engineer you will play a key role in overseeing quality assurance processes, conducting inspections and tests and ensuring compliance with industry regulations.

Key Responsibilities:

• Maintain and continually develop robust quality plans and procedures for machined components
• Inspect and verify parts across all stages of the manufacturing process for a variety of precision machined components in a variety of materials
• Conduct First Article Inspection Reporting (FAIR)
• Ensure all parts produced are in line with drawing and specification requirements
• Manage and report on non-conformances
• Perform Root Cause Analysis and resolution, ensuring correct rework of parts where appropriate, necessary
• Collaborate with the wider team to ensure quality and production targets
• Manage customer returns, liaising and communicating with external customers to ensure positive relationships and resolution of non-conformance
• Assist and report on monthly statistics
• Drive continuous improvement initiatives within the quality management systems

Experience Requirements:

• Previous experience in a similar role ideally gained within a Precision Engineering and/or Aerospace manufacturing environment
• Strong experience and understanding of AS9100
• Working knowledge of First Article Inspection Reports (FAIR AS9102)
• Conversant in the use of Mechanical Measurement Equipment (verniers, micrometers, calipers gauges etc.) and CMM
• Knowledge of performing first-off, stage and final inspection
• Confident reading and interpreting engineering drawings
• Capable of working independently and with minimal supervision
• Effective communication skills and computer literacy, including strong Excel skills
• Experience in the use of Problem Solving, Investigation and Control techniques (8D, 5Whys, APQP, PPAP, FMEA, PFMEA, SPC etc)
• Previous experience performing Quality Audits would be highly desirable

Service Care Solutions is seeking a Street Works Inspector for a client in Islington.

The role involves conducting inspections, monitoring compliance with regulations, and reporting on street and road works for planned and emergency projects across the Islington network. You will provide technical support, attend site meetings, and ensure safety and legal standards are upheld.

This is a full time, temporary assignment offering £28 per hour Umbrella LTD (approx £22.40 per hour PAYE).

Key Responsibilities:

• Inspect and monitor street works, ensuring compliance with NRSWA (1991) and TMA (2004).
• Escalate urgent defects and emergencies.
• Record data using IT systems (Excel, Access, Word, Insight mobile).
• Attend meetings to advise on defect inspections and traffic management.

Requirements:

• Experience in Street Works Inspection, with knowledge of the New Roads and Street Works Act (1991) and Traffic Management Act (2004).
• NRSWA Supervisory Accreditation.
• Demonstrable achievement in relevant education, training, and professional development.
• Ability to carry out highway site inspections with an understanding of the environmental challenges of an inner London borough.
• Proficient in IT, particularly MS Office and Street Works Management Systems.

Job Title: Commissioning Officer
Location: North East Lincolnshire Council, DN31 1HB
Salary: £14.24ph Umbrella
Job Type: Full-Time, 3 months initial contract

About the Role:
Are you passionate about improving public services and ensuring high-quality outcomes? We are seeking a highly motivated and skilled Commissioning Officer to join our dynamic team. You will play a key role in shaping, developing, and overseeing commissioned services that meet the needs of our community. If you thrive on challenges, innovation, and making a tangible difference, this role is for you.

Key Responsibilities:

• Lead the commissioning of services in [specific sectors, e.g., health, social care, education, etc.], ensuring they deliver exceptional quality and value.
• Develop and maintain effective relationships with internal and external stakeholders.
• Conduct market analysis, service reviews, and gap analyses to identify needs and opportunities for service improvement.
• Design, develop, and implement commissioning strategies aligned with organisational priorities and goals.
• Manage the procurement and contract management processes, ensuring compliance with regulatory and legal frameworks.
• Monitor and evaluate commissioned services, ensuring they deliver agreed outcomes and adapt to changing needs.
• Ensure budgets and financial resources are effectively allocated and managed to optimise service delivery.

Key Requirements:

• Proven experience in commissioning, procurement, or contract management, ideally within the public sector.
• Strong understanding of commissioning principles, processes, and relevant legislation.
• Ability to analyse complex data, manage budgets, and identify service needs.
• Excellent communication, negotiation, and relationship management skills.
• Ability to work effectively with stakeholders at all levels, including service providers, government bodies, and the community.
• Experience in managing complex projects and ensuring the delivery of high-quality services.

What We Offer:

• A dynamic, supportive, and inclusive work environment.
• Opportunities for professional development and career progression.
• Hybrid working at 2/3 days working from home each week

How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter outlining your suitability for the role to macy.robinson@servicecare.org.uk

About The Company

My client, a leading and established manufacturing business based in the Birmingham area, are currently looking to recruit an experienced Electrical & Instrumentation Engineer to join their Instrumentation Department.

Reporting to the E&I Manager, this is an excellent opportunity to join a highly skilled installation, maintenance and calibration team within a lower tier COMAH facility.

This is a days-based role, working 40 hours a week Monday to Friday 8am to 4.30pm

Key Responsibilities:

• The full life-cycle management of chemical plant instrumentation projects from conceptualisation, design through to commissioning involving all different types of instrumentation and control systems. E.g. level, flow, temperature, pressure, mass instrumentation, PLC controllers, safety instrumented systems & intrinsic safety etc.
• Manage the modification of plant instrumentation systems via a management of change system
• The ability to manage the modification of plant instrumentation systems via a management of change system.
• Maintain records on all items including modifications, repairs, specifications etc.

Candidate Requirements:

• Hold a recognised Instrumentation Apprenticeship and be educated to HNC Level as a minimum
• Several years' experience managing instrumentation projects within the chemical process or similar regulated industry sector (Pharmaceutical, Petro-Chem, Food or Oil & Gas)
• Previous experience working on a Higher / Lower Tier COMAH site would be extremely desirable
• Experience and strong understanding of the instrumentation aspects pf DSEAR/ATEX compliance
• In depth knowledge / experience of instrumentation documents including, Loop Drawings, I/O Lists, P&ID's Network architecture Diagrams, Bill of Quantities, Equipment Schedules etc.
• Good understanding of control, safety systems and functional safety standards IEC61508 & IEC61511 with the ability to manage proof tests along HSE guidelines
• Good knowledge of Planned Preventative Maintenance, Total Productive Maintenance and Continuous Improvement would be highly beneficial
• Experience of working to ISO9001 standards

A client within the Public Sector based in Greater Manchester is currently recruiting for Building Inspector to join their team as soon as possible. The client is offering a full time, contract position on an ongoing basis with the ideal candidate having experience of working within a local authority.

The Role

Key purpose of the role is to undertake a varied workload of plan assessments, site inspections, investigating reports of dangerous buildings and other related Building Control activities.

Key responsibilities will include but not be limited to:

• Manage a portfolio of construction development sites, including non-domestic low risk schemes (including new applications).
• Providing accurate information, advice, and professional support to businesses and/or individuals, in accordance with the inspection framework.
• Liaising and/or consulting external agencies, stakeholders, statutory undertakers and members of the public as necessary to ensure a seamless approach to the provision of guidance and service delivery
• Positively contribute to a strong, efficient, and effective performance culture with a focus on service excellence.

The Candidate

To be considered for this role you will require to hold a Registered Building Inspector status at either Class 2a (Domestic); 2b (General) or 3 (Specialist).

It will be essential to be in experiences in the below:

• considerable experience in Building Control, either in the public or private sector, and understand the main duties required of a Registered Building Inspector.
• possess a comprehensive understanding of the key legislation related to Building Control, including the Building Act, the Building Safety Act, the Building Regulations, etc.
• willingness to work as part of a professional, forward-thinking team, who work together to carry out the objectives of the Building Control section.

The client is looking to move quickly with this role and as such are offering between £35 p/h - £65 p/h Umbrella Ltd. (approx. £30 p/h - £50 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Our Client based in the Public Sector are currently recruiting for a Compliance Officer to join team as soon as possible.

This is a full time, temporary, ongoing role offering up to £28.56 per hour Umbrella LTD.

The purpose of the role is to sit within the compliance team, support the Hard FM statutory compliance program for all Corporate Buildings to ensure all surveys and planned preventative maintenance (PPMs) are being completed, appropriate documentation received, filed correctly and reviewed to put forward any recommendations requiring remedials to appropriate decision makers to assist in maintaining the council's statutory responsibility following both the council's and industry best practise standards.

Requirements:

• Must be punctual, reliable and handle own work load.
• A good team player with a good work ethic, flexible approach and able to work without direct supervision with ability to create and maintain effective working relationships.
• Excellent communication skills together with an enthusiastic, professional telephone manner with strong verbal and written communication and interpersonal skills.
• High attention to detail and ability to produce quality work and manage time effectively.
• The ability to thrive in a busy and fast paced environment.
• Previous experience in a similar compliance role is desirable.
• Evidence of working within and supporting a team to achieve excellent customer service.
• Demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook
• Demonstrable accurate data entry skills with excellent attention to detail to update a CAFM system with relevant notes, assign work order directly to engineers and approved service contractors and to follow up with such team to ensure each work order is closed down in a timely manner.
• To communicate effectively with customers, both internally and externally for the capture, recording and distribution of service calls onto the helpdesk database utilising the council's helpdesk software.

If interested or have any questions please feel free to get in touch on 01772208967 or via email at james.glover@servicecare.org.uk