Total 6 job vacancies by Rapsys Technologies Pte. Ltd.

Onshore Quality Assurance/ Tester

1. The scope of Services for the One (1) Onshore Quality Assurance/ Tester shall be as follows:

a) Understand and document business processes, workflow and user story;

b) Perform checks under both functional and non-functional scopes of testing;

c) Review, develop and align test plan, test cases, scenarios and strategies, ensure adherence to quality standards;

d) Perform manual and automated testing using Tricentis TOSCA, including preparing test data when necessary;

e) Develop and maintain automated test scripts;

f) Review, support and participate in functionality and technical testing such as performance testing, security, interface integration and usability testing;

g) Review test reports and results of the Authority’s appointed contractors for the Authority’s systems;

h) Collaborate and coordinate with system stakeholders and Authority’s appointed contractors for testing;

i) Review test process and recommend improvement, which includes analysing test processes and methodologies, identify area for improvement and recommend process optimisations and best practices; and

j) Manage test activities and ensure the planned test activities are completed as scheduled.

2. The One (1) Onshore Quality Assurance/ Tester proposed by the Contractor shall have at least 3 years of experience as a Quality Assurance/ Tester or equivalent position and the following skill sets:

a) Bachelor’s degree in computer science, Computer or Electronics Engineering, Information Technology or related disciplines would be preferred;

b) Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage;

c) Strong analytical skills, meticulous attention to details, good interpersonal skills such as tactfulness, good presentation and listening skills;

d) Experience in the following would be advantageous:

i. Automated testing tools such as Tricentis TOSCA; and

ii. Testing for government public services.

e) Good written and verbal communication and presentation skills, able to interact professionally with all levels of the organisation.

Role:Capability and Quality Management Specialist

JD:

Responsibilities
• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Identifying training and development needs through analysing data to identify areas of improvement
• Conduct thematic reviews examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Supporting in the design of training and development programmes based on the needs of the organization and the individual;
• Supporting in evaluation of training and development programmes;

Requirements
• A recognized degree / Graduate
• Knowledge/working experience of Singapore Insurance is preferred
• Good learning attitude, analytical, problem solving and with good time management skills.
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Must be proficient in English language
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details.
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

Risk Management within IT. Must have IT audit experience .

• Collaborate with various T&O technology teams in the maintenance of effective internal controls;

• Liaise with the Group Audit, Group Legal and Compliance and T&O ORM teams on a regular basis;

• Support team lead to manage internal/external audit engagements;

• Raise issues/concerns, and provide constructive advice to the management so that significant IT risk and control issues are escalated and resolved properly;

• Execute risk assessments and perform controls testing to ensure their effectiveness;

• Track process improvements and issues corrective actions to ensure timely closure;

• Work closely with stakeholders and security teams to mitigate/resolve reported security vulnerabilities

• Provide support and review on the privilege ID usage and conduct review to ensure adherence to access controls standards, including investigate on reported exceptions

• Perform data analysis or procedure reviews to ensure compliance to the bank security standards;

• Work with internal stakeholders and vendor to review and streamline the work processes of the bank and vendors

Requirements

• Minimum a degree in Information Technology, Engineering or related discipline

• 4-7 years of working experience in Risk Management within IT.

• Experience in IT audit, Cloud Security will be an advantage

• Good understanding of Secure Software Development Life Cycle, Threat and Vulnerabilities Assessment, Agile Methodology and IT General Controls

• Good understanding of technology and operational risks, regulatory requirements

• Strong communication, interpersonal and written skills

• Able to work independently with minimal supervision and with a positive attitude

• Willing to learn and take new challenges with an open-mind.

Role:Performance Tester

JD:

• Good knowledge on performance testing with any of the tools Load runner/Jmeter/NeoLoad.
• Should have experience in at least 3 protocols where Web (HTTP/HTML), Truclient and Web services is Mandatory
• Should have good knowledge in server monitoring such as Nmon, sitescope etc…
• Citrix, Mainframe and Mobile protocols will be an added advantage
• Linux shell scripting (bash/zsh) • Hands-on Java programming skills
• Profiling tools like App dynamics & Dynatrace will be an added advantage
Mandatory
• Should analyse PT results and provide suggestions on the area to concentrate.
• Experience on profiling tools such as Jprofiler/Dynatrace/AppDynamics/ will be an added advantage.
• Should support resources on their technical challenges (script, execution, result collation etc…)
• Must have Problem solving skill, good writing & oral communication skills
• Should have experience in monitoring tools like Geneos and Splunk
• Linux shell scripting (bash/zsh) • Hands-on Java programming skills
• JIRA experience • GIT/Stash, Jenkins or Bamboo
• Confluence & Other programming languages such as Python, Go, Scala, Clojure etc.

Job Description

• This is a delivery cum support role, working on cloud (private and/or public) operations with the infrastructure delivery and support teams.
• You will execute daily operational activities as well as implementations in technical customer engagements including basic infrastructure operations and administration, specific implementation projects and/or proof-of-concepts in the infrastructure.
• The ideal candidate will have experience in delivery roles and successes in implementation discussions, hands-on experience with good client handling skills and good team player within the team.
• The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud (private and/or public) infrastructure.
• Ensure all configurations conform to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications.
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous.
• Ability to codify or maintain infrastructure systems in an automated fashion using tools such as but not limited to Ctrl-M, Ansible, Terraform etc with proper documentation will be advantageous
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment.
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the infrastructure.
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

Job Requirements:

• Job Role/Level: Engineer, Workload Automation Mgmt.
• Mandatory Skills (must-have): Control-M
• Preferred Skills: Troubleshooting, Problem and Change Management
• Work Location: Tanjong Pagar
• Contract Duration: 12 months
• Security clearance * Need to be cleared for the project (project clearance) before onboarding
• 24 * 7 standby: Yes
• Shiftwork: No
• Monthly Claims: Mobile: up to $ 50 per month (on reimbursement basis along with receipt/invoice subjected to project team’s approval)
• Transport: on reimbursement basis along with receipt/invoice subjected to project team’s approval
• Monthly Allowance: NA
• Bonus: 1 month of Performance Bonus
• Notice Period: 2 Months

Professional Experience

• At least 2 years of successes in operational/administration and deployment/migration infrastructure projects.
• Problem Solving. Ability to solve customer problems through technologies.
• Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.

Technical Experience

• Strong technical experience with cloud infrastructures, migrations, and technology management preferred

1. Should be able to perform Control-M Administrative activities involving:

a. Agent on-boarding on Windows and Linux platform

b. Control-M Env Configuration – Windows Servers and MSSQL DB

c. Monitor Housekeeping jobs and Control-M Server resources.

d. Configure/Update authorization profile (RBAC)

e. Configure/Update Calanders, Workload policies, Site standards.

f. Support maintenance activities like OS patching and DR activity

g. Troubleshooting issues and provide RCA, involve vendor if required.

2. Should have good knowledge on Control-M Application HA and DR setup.

3. Will be responsible to perform job configuration inline to site-standards and naming convention.

4. Provide consultation to application team to address there scheduling requirements.

5. Should be well worse with change life cycle and Jira.

6. Should provide inputs to documentation like – TDS, OPS Guid etc.

7. Mitigate security risk highlighted by VA scan.

8. Conduct KT session for customer

9. Should have good knowledge of Linux and windows platform

Certifications

BMC Ctrl-M Certified Associate, BMC Ctrl-M Certified Fundamentals, BMC Ctrl-M Certified Professional

Vmware Certified Technical Associate and/or VMware Certified Professional will be desirable.

Job Type: Contract

Salary: Up to $12,500.00 per month

Work Location: Tanjong Pagar (In person)

Risk Management within IT.

• Collaborate with various T&O technology teams in the maintenance of effective internal controls;

• Liaise with the Group Audit, Group Legal and Compliance and T&O ORM teams on a regular basis;

• Support team lead to manage internal/external audit engagements;

• Raise issues/concerns, and provide constructive advice to the management so that significant IT risk and control issues are escalated and resolved properly;

• Execute risk assessments and perform controls testing to ensure their effectiveness;

• Track process improvements and issues corrective actions to ensure timely closure;

• Work closely with stakeholders and security teams to mitigate/resolve reported security vulnerabilities

• Provide support and review on the privilege ID usage and conduct review to ensure adherence to access controls standards, including investigate on reported exceptions

• Perform data analysis or procedure reviews to ensure compliance to the bank security standards;

• Work with internal stakeholders and vendor to review and streamline the work processes of the bank and vendors

Requirements

• Minimum a degree in Information Technology, Engineering or related discipline

• 4-7 years of working experience in Risk Management within IT.

• Experience in IT audit, Cloud Security will be an advantage

• Good understanding of Secure Software Development Life Cycle, Threat and Vulnerabilities Assessment, Agile Methodology and IT General Controls

• Good understanding of technology and operational risks, regulatory requirements

• Strong communication, interpersonal and written skills

• Able to work independently with minimal supervision and with a positive attitude

• Willing to learn and take new challenges with an open-mind.