Total 6 job vacancies by QA Ltd

The role: Sales / Senior Account Manager / Business Development Manager
Location: Hybrid - 3 days in the office & 2 days at home
Permanent: Full time, 37.5hrs per week
Package: competitive base salary with commission


Job purpose:

You will join QA as a Senior Client Relationship Manager; your focus will be to grow your account base by nurturing your existing customers as well as acting as a mentor across the team to support them to win business.


About you:

If you have experience working in B2B sales in a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you. A knowledge of government programmes of work with a focus on central government services.

A 'day in the life' of a Senior Client Relationship Manager

• Lead client meetings to understand their business in order to deliver an impactful solution
• Analyse sales management information to strategically prioritise your sales pipeline to maximise financial performance
• Design a high-level creative solution to meet the client's needs with the support from the bids team and subject matter experts to create a compelling solution
• Drive commercial discussions, prepare quotes and proposals to deliver high quality material for client sign off
• Measure the strategic value being added to client account
• Develop strategic relationships with client C-Suite and other senior stakeholders

Sounds great, doesn't it?! And in return we will offer you


Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

How we'll help with finance matters
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.

If this is what you're looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form.


#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

Entry-Level Business Development Executive
Cheltenham

QA is the leading tech skills training company and is growing into one of the most recognised and trusted providers for quality tech learning courses, apprenticeships, training, and degrees. We've an excellent full-time opportunity for an Entry-Level Business Development Executive (BDE) within our Cheltenham office.

This is not a standard sales job as your responsibility will be to look at training requests and suggestions that come through from our client; and then quickly liaise with key management to suggest bespoke requests that could be provided.

You'll need to be able to identify the requirements the client has requested, acknowledge the request, reclarify (with potential of upselling) and then action a presentable sales quote in a timely manner.

You'll gain full knowledge of our portfolio and gain sales techniques via our highly renowned in-house Sales Academy plus full on-the-job coaching to successfully deliver against specific measurable targets. As such, you'll also earn the opportunity to receive bonus on top of your competitive salary.

Whilst we're not after a lot of experience, we do want you to be able to work efficiently, communicate effectively with a keen eye to identifying a client's needs.

Skills and Responsibilities:

• Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email working to grow QA's product offering
• Input, analyse and interpret relevant sales management information to prioritise incoming workload and qualify sales opportunities
• Prepare quotes and proposals for customers
• Use relevant data housed in Microsoft Dynamics to fully report on sales activity
• Build quarterly plans to maximise sales opportunities
• Increase knowledge and awareness of QA core offering and the full Sales Cycle

You'll instantly become welcomed into the team and be invited for team lunches and nights out. You'll also have the chance to be part of the 110 Club, an amazing incentive-based reward, which will see you go on a top VIP weekend abroad! On top of this, receive QA's outstanding benefits package:

• Competitive salary and bonus
• 27 days annual leave plus bank holidays
• 3 dedicated study days
• Access to 1500+ courses (worth up to £3K each!)
• Medicash - cashback for dentist/physio etc.
• Free virtual GP appointments
• 2 charity/volunteer days
• £500 referral scheme
• A superb Gymflex scheme (ask us about this!)
• Our own BenefitsHub to receive loads of discount

At QA, we celebrate difference. We have a relaxed dress code and a friendly vibe. As well as a supportive team and company onboarding, we'll offer you a buddy to help get you acquainted with your new colleagues when you start.

#LI-Hybrid #LifeAtQA #LI-TH1

Job Title: Service Delivery Manager
Location: Cheltenham, Gloucester

This role appointment is dependent on the successful candidate holding or passing an appropriate level of Security Clearance

Role:
In your role you will provide day to day guidance, support and mentoring to a team of experts who are delivering on strategic objectives for our customers. Being a visible and trusted advisor within the customer organisation, developing and maintaining strong relationships with senior stakeholders within our customer partnership to be the main pivot point within QA to create integrated working within multiple service lines. To setup and lead regular service reviews with your customers.

Key Responsibilities:

• Develop and mentor new and existing team members
• Create and maintain project plans and track progress to ensure successful delivery of projects and programmes
• Liaise internally with colleagues to ensure all milestones and quality standards are achieved
• To identify and raise issues that risk project delivery and/or agreed costs and timescales
• Develop solutions to risks or escalate as necessary to ensure appropriate action is taken to mitigate them
• Monitor project and programme outcomes in order to capture evidence of successful learning
• Initiate and drive process improvements
• Deliver high levels of customer service to assist the wider sales team in developing strategic customer relationships

Skills / Experience Required:

• Record of successfully delivering projects and learning programmes
• Experience of a highly client-centric environment, servicing a wide range of offerings
• Experience of resolving or offering solutions to a range of queries and problems
• Excel

Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 

You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  

Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 

If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

Proud member of the Disability Confident employer scheme

Job Title: Service Delivery Manager
Location: Cheltenham, Gloucester

This role appointment is dependent on the successful candidate holding or passing an appropriate level of Security Clearance

Role:
In your role you will provide day to day guidance, support and mentoring to a team of experts who are delivering on strategic objectives for our customers. Being a visible and trusted advisor within the customer organisation, developing and maintaining strong relationships with senior stakeholders within our customer partnership to be the main pivot point within QA to create integrated working within multiple service lines. To setup and lead regular service reviews with your customers.

Key Responsibilities:
Develop and mentor new and existing team members
Create and maintain project plans and track progress to ensure successful delivery of projects and programmes
Liaise internally with colleagues to ensure all milestones and quality standards are achieved
To identify and raise issues that risk project delivery and/or agreed costs and timescales
Develop solutions to risks or escalate as necessary to ensure appropriate action is taken to mitigate them
Monitor project and programme outcomes in order to capture evidence of successful learning
Initiate and drive process improvements
Deliver high levels of customer service to assist the wider sales team in developing strategic customer relationships


Skills / Experience Required:
Record of successfully delivering projects and learning programmes
Experience of a highly client-centric environment, servicing a wide range of offerings
Experience of resolving or offering solutions to a range of queries and problems
Excel






Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 

You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  
 
Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 
  
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 
  
If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

Proud member of the Disability Confident employer scheme

Customer Services Administrator
Cheltenham (hybrid/remote - 3 days in office)

Have you got valuable customer service and administration experience? Looking for an exciting step forward with supportive and professional team?

QA could be the right place for you! We're the UK's leading IT digital skills provider for tech training across all verticals and we're experts in reskilling, upskilling our learners! Looking for a good work/life balance? We offer that too!

What is the role?
You will be a Customer Services Administrator for us, acting as the first point of contact and providing support to specified clients - You'll be responsible for coordinating internal resources to ensure tasks are delivered in in line with required outcome's. This can involve planning of resources for the delivery of training through to dealing with 'What if' situations that will require a team effort to solve. Your role will be to monitor and highlight issues or risks that you see potentially occurring.

What will I be doing day-to-day?

• You will be part of the programmes team, supporting with customer service and administration across the whole portfolio of clients
• Responsible for onboarding of apprentices, the joining process, organising bookings, dealing with evaluations where necessary
• Liaising internally here at QA with different stakeholders and maintaining strong relationships with the team
• Interrogate relevant systems to produce reports for clients to support the management of their programmes and events
• You may be travelling to support live events taking place
• Escalate risks to ensure appropriate action is taken to mitigate them

What are the skills and requirements needed for this role?

• Customer services background in any industry
• Administration background in any industry
• Experience dealing with stakeholders internally/external
• Business acumen needed - prior experience with Excel, MS Office and similar
• Attention to detail and organisation skills required
• Accuracy skills required

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

I am interested, what happens next?
If you think you've got what it takes to do this role and you have an interest in us, please scroll to the bottom and hit 'apply'. This will then take you to a short application form process online which only takes a few minutes! Then sit back and await a response.

If you'd like any specific questions answered before applying, please do email

Proud member of the Disability Confident employer scheme

Role: Senior Service Delivery Specialist (Project Co-Ordinator)
Fixed Term Contract 12 months initial (FTC)
Location: Cheltenham - commutable

In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.

Key Responsibilities:
Create and maintain project plans and track progress to ensure successful delivery of projects.
Liaise internally with colleagues to ensure all quality standards are achieved.
Maintain strong relationships with members of the client team.
Produce insightful reports for clients to support the management of their programmes and events.
Raise issues that may impact the RAID log
Escalate risks to ensure appropriate action is taken to mitigate them.
Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships.

Key Skills / Experience Required:
Great Microsoft Office - including Excel using vlook up, pivot tables highly desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines with high levels of accuracy
Experience of implementing improvements to business process
Experience in offering solutions to more complex queries

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.

Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  

Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 
  
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 

If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

Proud member of the Disability Confident employer scheme