Overview:

About RMIT

RMIT is a multi-sector university of technology, design and enterprise with more than 95,000 students and 10,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways. Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

www.rmit.edu.au

About RMIT Vietnam

RMIT International University Vietnam is the Asian hub of RMIT University. Degrees are awarded by RMIT University in Australia, allowing Vietnamese students to receive an overseas education without having to leave home. RMIT Vietnam is also host to students from Australia and many other countries.  All degree programs are recognised by the Vietnamese Ministry of Education and Training (MOET) and are audited by the Australian Universities Quality Agency.  RMIT Vietnam is an English-speaking university, and all teaching is in English.

www.rmit.edu.vn                                                                                                                 

The role

The Category Manager (ITS) provides leadership, direction and maximises value being delivered to the University for the categories under their management. The main activities include determining Division/School requirements, assessing supply markets, developing strategic category plans, and managing supplier contracts, performance, and risk. The Category Manager will engage with senior stakeholders within the RMIT organisation and supplier community to understand long-term university aspirations that can be enabled by third party relationships. The Category Manager will work to deliver process innovation that targets demand management and drive simple and effective use of processes and systems. The Category Manager works closely with other Procurement team members to operationalise best practices, savings initiatives and drive innovation. The position is responsible for supporting the Senior Manager, Strategic Sourcing in developing and implementing Procurement Strategies for the assigned categories.

KEY ACCOUNTABILITIES

1. Category Management

• Develop and implement strategic category plans based on market research and whole of life cost analysis to optimise value for money outcomes whilst meeting Divisions/Schools stakeholder needs and expectations;

• Develop a sourcing pipeline and engage the Procurement Specialist(s) for the execution of go-to-market initiatives;

• Develop initiatives to improve spend and Divisions/Schools procurement compliance;
• Build effective relationships and trust with Divisions/Schools and implement category management plan to meet their needs while identifying internal demand management opportunities;
• Build and maintain effective relationship with RMIT University Procurement team in general and Category Management team in specific to maintain awareness of group direction and shared knowledge of assigned categories;
• Identify and manage commercial, contractual, operational, financial, reputational, ethical and supply chain risks to minimise negative impacts on category objectives;
• Provide expert advice to key stakeholders on all aspects of procurement and the procurement category, to encourage innovative practices and support delivery of process and policy directions;
• Collaborate with the other team members and cross-functional working groups to achieve a high-level of performance, integration and consistency in procurement across the category;
• Maintain detailed knowledge of category markets, suppliers and stakeholders to drive category relevant strategies, projects and innovations.

2. Strategic sourcing

• Support sourcing projects, including all key steps such as strategy development, supplier negotiation, award recommendations and supplier contract execution;

• Conduct specific market analysis; spend analysis and stakeholder consultation to propose effective market strategies in the procurement plan to deliver the universities requirements;

• Source and execute frame contracts and/or preferred vendor agreements by pooling demands across the maximize negotiation power and optimize vendor prices;
• Ensure that the probity associated with the source-to-contract process is never compromised by paying particular attention to critical paths in the process including but not limited to the development and execution of the market strategy, bidders list, evaluation criteria and evaluation panel membership.
• Negotiate the most appropriate contract to deliver the universities requirements based on sound procurement principles linked to total cost of ownership, value creation and risk mitigation;
• Engage RMIT Legal and Compliance team at the appropriate points in the process for efficiency and quality of outcome;
• Ensure that contract outcomes are fully documented in accordance with procurement procedures, awarded on time and that the outcomes are clearly communicated to all parties involved and internal stakeholders.

3. Vendor Management

• Maintain and nurture strategic supplier relationships at management levels driving service delivery while extracting value-driven outcomes and challenging suppliers to optimise service outcomes;

• Manage the commercial business relationship with suppliers and support the Divisions/Schools to manage poor supplier performance;

• Create strategic supplier performance scorecards to support supplier performance and contract management;
• Conduct annual performance review and analysis for key vendors with high impact on operation;
• Optimize the number of vendors based on a supply chain optimized design that

• aligns vendors within a vendor management framework
• with clear outcomes of drastically reduced vendor numbers and manageable vendor relationships
• that consolidates spend strategically to generate leverage and service improvement.

4. Control and Compliance

• Ensure probity, transparency and compliance in all activities;

• Member of Internal audit team for purchasing activity audits as required;

• Identify and take action upon actual or potential risks in the course of operation;

• Evaluate on a regular basis the effectiveness of relevant processes and controls, and take up discussion with manager as necessary;

• Maintain sustainable procurement practices aligned with leading practice systems, process, policy, and probity, protecting the credibility of the central procurement function.

For a more detailed description of the key areas of responsibility for this position please click here to download the JD.

KEY SELECTION CRITERIA

• Strong Category and Commercial Management background with at least 5 year experience across development, creation and execution within ICT specific categories, ideally within a complex tertiary education or similar service environment.
• Experience in utilising standardised policy and procedure while still delivering optimum commercial outcomes;
• Demonstrated ability to manage stakeholders/vendors at senior management level;
• Demonstrated ability to work with detail, analyse data in an organised and objective manner and determine actions based on data analytics and insights gathered, and to develop opportunity assessments from complex data sources;
• Leadership skills in a cross-functional team environment in matrix environment;
• Strong commercial awareness skills and an ability to apply this to the Education sector, acknowledging difference and similarities;
• Interpersonal skills to build and maintain effective stakeholder relationships;
• Demonstrated ability to manage and lead external stakeholders;

Benefits include but not limited to:

• Competitive remuneration package in USD (for expatriate candidates) or VND (for Vietnamese candidates).

• Relocation allowance package up to USD $6,000 with support to relocate overseas candidate (and family) from home location to Vietnam for expatriates applying outside Vietnam.

• One-way flight from home location to Vietnam for staff and immediate dependents.
• School tuition fees for children, up to USD $15,000 per child up to 2 children per year
• Private premium medical insurance for employee and immediate family
• 20 days annual leave plus 5 days paid leave Xmas closure and paid sick leave.
• Support and guidance from experienced Mobility Advisor to assist in work permit and visa application together with relocation to and settling into living and working in Vietnam.
• Ongoing professional development program and support.

Further information 

The role located is Ho Chi Minh city Vietnam, is open for both local and expatriate candidates.

If you are an expatriate candidate, you will require a work permit to work in Vietnam.  To qualify for a work permit you will need (at minimum) a degree in a relevant field to the position and must be able to provide official written confirmation (statement of service) of at least 3 years’ senior management related experience. 

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.5 with no band less than 6.0.  

To Apply

In order to be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided below to initiate the application process. Your application will not be considered complete without the submission of both documents. 

Please note, we will be running a rolling recruitment process, so please do not wait until the closing date to apply.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT.

Applications Close:

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

Job Description:

Envie de déployer vos ailes ? Et si votre aventure commençait avec nous ?...

Nous vous proposons de travailler dans une entreprise leader mondial dans son domaine, tournée vers le digital, à la pointe de la recherche et de l’innovation.

Une offre d’apprentissage intitulée « Cabin Procurement Apprenti(e) » vient de s'ouvrir au sein de la division Cabin Procurement sur son site de Blagnac Campus 1. 

Cet apprentissage consistera à collecte et analyse d'intelligence des fournisseurs de cabines.

Cet apprentissage débutera en septembre 2024 pour une durée de 2 ans.

Tâches et responsabilités:
Encadré(e) par votre tuteur, vous développerez vos compétences en travaillant sur les activités suivantes : 

Vous serez sous la responsabilité d'un manager qui vous aidera à identifier vos objectifs professionnels et vous accompagnera dans le développement de vos compétences.
Vous contribuerez aux activités principales suivantes :

• Collecter des informations économiques sur les fournisseurs de cabines et sur les produits de cabine des concurrents

• Etablir un rapport paysager annuel des fournisseurs de cabines

Compétences & Prérequis :

Vous intégrerez une formation de niveau BAC+ 5 dans le domaine de l'Aéronautique / Aérospatial ou équivalent pour un apprentissage de 2 ans.. 
Vous avez les connaissances et compétences suivantes : 

• Google suite, collecte & analyse de données,

• Bonne communication et compétences interpersonnelles

• Honnête et fiable

Compétences linguistiques :

• English: negotiation

• French: advanced

Notre processus de sélection
L’ensemble des candidatures sont étudiées par un recruteur. 
Si votre candidature est validée par le recruteur vous serez invité à réaliser un entretien vidéo différé. Il sera visionné puis partagé au manager du poste si votre candidature est présélectionnée en Short List. 
Le manager/ tuteur organisera des entretiens/ échanges avec les candidats short listés retenus avant de sélectionner le candidat final pour cette alternance. 

---------------------------------------------

Feel like spreading your wings? What if your adventure started with us?
We offer you the opportunity to work in a world leader in its field, focused on digital technology, at the cutting edge of research and innovation.

An apprenticeship offer entitled "Cabin Procurement Apprentice" has just been opened within the Cabin Procurement division on its Blagnac Campus 1 site. 

This apprenticeship will focus on Business intelligence for Cabin Supplier Landscape
This apprenticeship will start in September 2024 and will last 2 years.

Duties and responsibilities: 

You will be under the responsibility of a manager who will help you identify your professional objectives and support you in the development of your skills.
You will contribute to the following main activities

• Collect business intelligence on cabin suppliers, and on competitors' cabin products

• Establish annual cabin supplier landscape report

Skills & Prerequisites:

You will integrate a BAC+ 5 level education in the field of Aeronautics / Aerospace or equivalent for a 2 year apprenticeship.. 

You have the following knowledge and skills: 

• Google suite, Data collection & analysis

• Good communication & interpersonal skills

• Honest & reliable

Language skills :

• English: negotiation

• French: advanced

Our selection process
All applications are reviewed by a recruiter. 
If your application is validated by the recruiter, you will be invited to a deferred video interview. This will be viewed and shared with the manager of the position if your application is shortlisted. 
The manager/tutor will organise interviews/exchanges with the short-listed candidates before selecting the final candidate for this work-linked placement. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Do you want to help us improve human health and understand life on Earth? Make your mark by shaping the future to enable or deliver life-changing science to solve some of humanity’s greatest challenges.

We have a fixed term opportunity for a Procurement Operations Coordinator to join us for 6 months. Working within the Procurement Operations Team, this position is vital to the Institute as an integral role that is a key point of contact for Procurement.

About the role:

You will provide support on operational activities to ensure that the scientific and wider Campus community receive excellent customer service, from every interaction, to achieve value for money and excellent standards of supply.

As well as maintaining and developing effective relationships you will be responsible for liaising with internal customers keeping them updated on queries and progressing orders.

This will require the Procurement Operations Coordinator to:

• Provide administrative and operational support to the Procurement Team

• Deliver first class customer service to our stakeholders and ensure that enquiries are completed professionally and efficiently

• Provide support and insight to scientists with non-procurement backgrounds to allow them to focus on their scientific goals.

• To build and maintain good relationships with new and existing suppliers and end users to maintain a high quality service to all departments in a complex and evolving environment.

• To work independently to ensure a continuous improvement mind-set.

• Management of the Procurement Mailbox and Helpdesk – handle requests where appropriate.

• Management of Price Files and Framework Agreements for key suppliers.

• Management of day to day purchasing and Low Risk Low Value Procurement activities.

• Monitor sundry purchase activities through the quotation and delivery processes.

• Track the progress of non-stock overdue shipments and escalate problems.

• Manage the on boarding process of new suppliers.

• Assist suppliers, Finance and Accounts Payable with PO delivery and invoicing queries.

• Work closely with Finance, Accounts payable and Finance Systems Team.

• Maintain personal / professional development to meet the changing demands of the role.

Essential Skills:

• Previous experience working in a similar role/Procurement team.

• Strong knowledge of Microsoft Excel and Microsoft Word – confident with Pivot and vLookUp.

• Excellent attention to detail.

• Ability to make quick decisions and work independently.

• A people person with a desire to deliver above average levels of customer service

• Strong communication skills; face to face, written and via telephone / email

• Strong organisational skills and able to balance your workload with deadlines.

• Negotiation and conflict resolution skills.

• Flexible and adaptive approach to change

Other Information:

• Salary: £33,000

• Full time

• 6 month FTC

• Flexible hybrid working environment

Closing date for applications: 26th March 2024

Hybrid Working at Wellcome Sanger:

We recognise that there are many benefits to Hybrid Working; including an improved work-life balance, with more focused time, as well as the ability to organise working time so that collaborative opportunities and team discussions are facilitated on campus. The hybrid working arrangement will vary for different roles and teams. The nature of your role and the type of work you do will determine if a hybrid working arrangement is possible.

Equality, Diversity and Inclusion:

We aim to attract, recruit, retain and develop talent from the widest possible talent pool, thereby gaining insight and access to different markets to generate a greater impact on the world. We have a supportive culture with the following staff networks, LGBTQ+, Parents and Carers, Disability and Race Equity to bring people together to share experiences, offer specific support and development opportunities and raise awareness. The networks are also a place for allies to provide support to others.

We want our people to be whoever they want to be because we believe people who bring their best selves to work, do their best work. That’s why we’re committed to creating a truly inclusive culture at Sanger Institute. We will consider all individuals without discrimination and are committed to creating an inclusive environment for all employees, where everyone can thrive.

Our Benefits:

We are proud to deliver an awarding campus-wide employee wellbeing strategy and programme. The importance of good health and adopting a healthier lifestyle and the commitment to reduce work-related stress is strongly acknowledged and recognised at Sanger Institute.

Sanger Institute became a signatory of the International Technician Commitment initiative In March 2018.  The Technician Commitment aims to empower and ensure visibility, recognition, career development and sustainability for technicians working in higher education and research, across all disciplines.

Facility:

Department:

Schedule:

Hours:

Job Details:

Department Specific Job Details:

Education Requirements:

Certification/License Requirements:

Job Description:

Airbus Commercial Aircraft is looking for a Flight Hour Services - Inventory Modeler and Asset Manager (f/m)  to join Airbus  flight hours services, based in Toulouse, France.

You will be part of a Airbus FHS team, that delivers spares to its customers worldwide as well as Engineering and Maintenance services. As part of this team, you will be involved in different activities such as: The on time delivery to the customer is mostly delivered through availability of spares on the shelves. Consequently the FHS Inventory holds an essential role in the service level delivered and on the customer satisfaction. to aiming at In the meantime for the Capital Expenditure of the investment on spares and for the Operational Expenditure of the cost of backorder.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you:

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.

Work / Life Balance:  Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.

Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.

Individual development: Great upskilling opportunities and development prospects  with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.    Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

This job is a great mix of daily operations (asset management) and activities linked to inventory optimization methodologies and associated tools administration (inventory modeler). It is a very rich position mixing supply chain, finance, stock management, optimization and data analytics.


Inventory Modeler
As Inventory Modeler, you will work on defining the best optimized inventory models developing expertise in the inventory optimization tool and inventory methodologies, by:

Continuously optimizing the stocking policy to be used by the asset managers
Securing the quality of the data inputs in the inventory optimization tool
Enhancing the forecasts computed by the inventory optimization tool
Securing the reliability of the recommendations delivered by the inventory optimization tool
Supporting investment scenarios for projects needs, business requests or sales campaigns


Asset Management
As Asset Manager, you will be responsible to optimize the FHS stock for the part numbers in your portfolio (the team is divided per supplier portfolio), maximizing the service level through spares availability while minimizing the total cost of inventory, by:

Deciding the appropriate stock level
Deciding to invest or not
Ensuring the right balancing of stock within the worldwide warehouses
Making the right configuration choices
Making the identified surplus available for sale

Your boarding pass:

• At least 3 years' experience in a similar position
• Strong statistical and mathematical skills
• Optimization skills
• Data analytics skills
• Be creative and take Initiatives
• Able to work with short deadlines
• Capability to understand complex topics
• Good learning capabilities
• experience in inventory management or supply chain management would be a plus.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Description:

Envie de déployer vos ailes ? Et si votre aventure commençait avec nous ?

Nous vous proposons de travailler dans une entreprise leader mondial dans son domaine, tournée vers le digital, à la pointe de la recherche et de l’innovation.

Une offre d’apprentissage intitulée « Apprenti(e) en transformation digitale chez Procurement Operations (h/f) » vient de s'ouvrir au sein de Airbus SAS sur son site de Blagnac.

Vous rejoindrez une équipe de 10 personnes au sein du département « POYTD  » en charge de la Transformation Digitale pour les activités de management de la chaîne d’approvisionnement.

Cet apprentissage consistera à accompagner l’élaboration et le déploiement de la stratégie digitale de Procurement Operations.

Cet apprentissage débutera en septembre / octobre 2024 pour une durée de 2 ou 3 an (s).

Tâches et responsabilités:

Encadré par votre tuteur, vous développerez vos compétences en travaillant sur les activités suivantes :

• Contribuer à l’élaboration de la roadmap digitale de Procurement Operations

• Prendre en compte les demandes de support liées à la transformation digitale, catégoriser et allouer aux différents responsables ou proposer les solutions adaptées.

• Contribuer à l’analyse et la spécification de besoins digitaux liés au métier, rédiger des business cases préliminaires

• Coordonner des activités de test lors de développement de nouvelles solutions digitales.

• Réaliser des supports de formation et de communication et mener des sessions de sensibilisation lors du déploiement de nouvelles solutions digitales

Compétences & Prérequis :

Vous allez intégrer une formation de niveau BAC+5 dans le domaine des Achats, de la Supply Chain et/ou de la Transformation Digitale pour un apprentissage d’une durée de 2 ou 3 ans.

Vous avez les connaissances et compétences suivantes :

• Connaissances théoriques et/ou pratiques de la supply chain

• Compréhension des mécanismes de transformation digitale

• Esprit d’équipe et appétence pour le partage de connaissances

• Ouvert d'esprit et dynamique

• Vous savez vous adapter à différentes situations, et êtes toujours intéressé par de nouveaux challenges

Compétences linguistiques :

• Anglais : négociation

• Français : courant

Vous pourrez, selon les offres proposées, être amené(e) à vous déplacer en Europe.

Notre processus de sélection

L’ensemble des candidatures sont étudiées par un recruteur.

Si votre candidature est validée par le recruteur vous serez invité à réaliser un entretien vidéo différé. Il

sera visionné puis partagé au manager du poste si votre candidature est présélectionnée en Short List.

Le manager/ tuteur organisera des entretiens/ échanges avec les candidats short listés retenus avant de

sélectionner le candidat final pour cette alternance.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Schedule Weekly Hours:

This part time role 0.6 FTE will be three days per week; will require working at two different locations in Wabasha. Typical hours will be Monday - Friday; day shift.

Job Description:

The Purchasing Assistant assists the Purchasing Agent to perform a variety of purchasing functions including processing and expediting orders in a timely manner. The Purchasing Assistant maintains the Materials Management System in relation to Purchasing.

Major Responsibilities:

1. Responsible for processing/expediting orders, and/or purchasing orders for materials and services within area of responsibility.

2. Responsible for coordinating the return of material goods to suppliers as needed.

3. Maintains the Materials Management System based on standards determined by management.

4. Supports the Purchasing Agents to communicate out of stock concerns, buyer message issues, assists with product substitution procurement, and other tasks as determined appropriate.

5. Assists in maintaining SOPS for the Purchasing Assistant work within the Purchasing Department to reflect current process and procedure.

6. Performs other job-related responsibilities as requested.

Education and Learning:

REQUIRED

High School Diploma or equivalency

DESIRED

Bachelor's degree in Business Administration or two-year or higher education in related field

Work Experience:

REQUIRED

2 years or more experience in supply chain or related field

DESIRED

6 months or more experience in Lawson/Infor software

Age Specific Population Served:

Nonage Specific (N/A)

OSHA Category:

Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:

Not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Physical Requirements/Demands Of The Position:

Sitting Continually (67-100% or 8 hours)

Walking/Standing Rarely (1-5% or .5 hours)

Stooping/Bending Rarely (1-5% or .5 hours)

Squatting Rarely (1-5% or .5 hours)

Climbing Stair Rarely (1-5% or .5 hours)

Reaching - Shoulder Level Rarely (1-5% or .5 hours)

Reaching - Below Shoulder Frequently (34-66% or 5.5 hours)

Reaching - Above Shoulder Rarely (1-5% or .5 hours)

Repetitive Actions - Pinch Forces Rarely (1-5% or .5 hours) Pounds of force 0-25

Repetitive Actions - Fine Manipulation Continually (67-100% or 8 hours)

Lifting - Floor to Waist Rarely (1-5% or .5 hours) Number of lbs 0-25

Lifting - Other Rarely (1-5% or .5 hours) Number of lbs 0-25

Carrying - Short Carry Rarely (1-5% or .5 hours) Number of lbs 0-25

Push/Pull (Static Force) Rarely (1-5% or .5 hours) Number of lbs 0-25

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

Equal Opportunity Employer

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

TITLE: Services Inventory Lead

Duties and Responsibilities:

• Meet and maintain inventory level goals
• Provide weekly inventory summaries for each assigned site
• Facilitate planning and transfer of materials between sites
• Maintain financial budgets for each inventory site
• Evaluate excess and obsolete material disposition to reduce inventory
• Analyze inventory data and trends
• Manipulate and run reports out of Oracle, Oracle Cloud Planning, Tableau, and Power BI
• Hold weekly review meeting with contract manufacturers
• Collaborate with other functional areas of business within NCR Voyix to reduce inventory
• Provide feedback to Finance on inventory estimates

Education, Experience Requirements:

• High School diploma or equivalency required
• 3+ years of Inventory experience
• Must have strong English communication skills, both written and oral
• Great attention to detail
• Strong leadership skills
• Time management skills
• Excellent organizational and time management skills
• Strong computer skills (Outlook / Excel)
• Oracle (preferred) or similar ERP system experience
• Must have a demonstrated ability to analyze Inventory
• Must be able to successfully pass all applicable background screening tests

#LI-HYBRID

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Senior Guest Advisor assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Leader / Store Leader 2/Assistant Store Leader as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Guest Advisors in the absence of management.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS

• Must provide proof of eligibility to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including Sundays. Minimum availability of 3 days/week.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with direct or close supervision, the Guest Advisor consistently delivers outstanding guest service experiences in a sales culture using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. This position ensures products are easy to see and buy, builds sales by sharing product and gaming knowledge with guests, and provides a clean, organized environment in which to shop. Guest Advisors utilize their professional conduct and passion for gaming to ensure each guest has an excellent experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchase transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; escalate customer issues and complaints to the appropriate supervisor in a timely and professional manner.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines.
• Protect company assets through effective inventory control and loss prevention practices, including scam awareness, and safety best practices.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist in stocking/restocking of merchandise on shelves and fixtures and moving product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Assist store team in meeting and exceeding sales, profit, and shrink goals.
• Assist with checking in shipments for discrepancies/shortages.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent preferred.
• Previous retail or guest service experience preferred.
• Video game knowledge preferred. 

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal communication and listening skills, both in person and on the phone, using spoken English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematical and alphabetizing skills.
• Complete required paperwork properly.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Stand and move throughout the store unassisted for up to 8 hours per day.
• Work a flexible schedule including nights, weekends, and some holidays.
• Be reliable and trustworthy.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Senior Guest Advisor assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Leader / Store Leader 2/Assistant Store Leader as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Guest Advisors in the absence of management.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS

• Must provide proof of eligibility to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including Sundays. Minimum availability of 3 days/week.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Senior Guest Advisor assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Leader / Store Leader 2/Assistant Store Leader as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Guest Advisors in the absence of management.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS

• Must provide proof of eligibility to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including Sundays. Minimum availability of 3 days/week.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Senior Guest Advisor assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Leader / Store Leader 2/Assistant Store Leader as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Guest Advisors in the absence of management.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS

• Must provide proof of eligibility to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including Sundays. Minimum availability of 3 days/week.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.