Total 10 job vacancies by NHS Jobs

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. The postholder is expected, after an appropriate length of time to settle in, to take part in the on-call out of hours rota one night a week for which an additional allowance is paid. The night can be flexible to meet commitments but as we are a small team it is not something that can be waived. You will be supported by a senior team member while on call. Previous experience of being on a rota would be helpful. The media team is London based. It is possible to work from the Manchester office but you will need to be comfortable working remotely from close team members. London team members attend the office two days a week (on a Tuesday and one other day). There will be occasional travel to the Manchester office for meetings and official business. Please see job description attached for full list of responsibilities.

Detailed job descriptions and main responsibilities are attached. All invites will be sent via MS Teams to your email. You will receive an invite for a small Welcome Meeting at 9am followed by another invite for your 1-hour interview slot. The interview dates will be 27th and 28th November 2024 ** We will be holding our COMMUNITY interviews on 27th November 2024 and INPATIENT interviews on 28th November 2024. If you are shortlisted for both then you will have 2 separate interviews** If you have any questions about any of the roles above we highly encourage you to reach out to us to learn more about the services you are interested in. So please do not hesitate to contact Shahin Alvis. We look forward to welcoming you to CNWL in 2024!

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

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This role will be based in Kings Commercial Services, Kings Academy, London and the main purpose of the role will be: Overseeing the Academy email inbox for enquires, bookings and dealing with enquiry booking forms, for new and existing bookings. To co-ordinate and collate all relevant forthcoming events information and maintain exceptional customer service. To co-ordinate the in-house LMS system LEAP which is a candidate booking system for the Academy. This will involve but is not limited to checking the day to day bookings, queries, ensuring Course Leads have uploaded their course content and assisting to enhance the candidate journey. To provide professional arrival and registration services, welcoming and registering clients, trainers and delegates. To have a strong visible presence throughout the Academy and assist with general requests such as photocopying, directions and any other reasonable requests. To communicate client comments and complaints to the Deputy Centre Manager . To troubleshoot any IT related issues as they arise, working as an advocate for the client and Kings Commercial Services. Understanding, knowledge and ability to follow guidelines that ensures compliance with Health and Safety at Work, Data Protection and other statutory requirements. Working as a team player with the ability to adapt to varied situations, ensuring that the centre performs to Kings commercial services standards and its operation is profitable by contributing to the growth, strategy, and smooth running of the centre. To assist in the preparation of sales invoices. To support in the preparation of reports. Co-managing the social media platforms, including creating and posting content, establishing followers in line with the proactive promotion of the Academy. To assist in actively selling and promoting the Academy by way of enquiry handling. To ensure that all learning resources equipment is well maintained reporting all faults immediately to the ICT team. To build relationships with facilitator and delegates alike ensuring all client preferences are recorded and recognised with the aim of giving exceptional client care. To ensure that information is up to date in the system to allow event booking details to be accurately communicated to all team members. To attend scheduled team meetings. To manage the incoming phone system. Coordinate incoming and outgoing courier and mail services. Delivering excellent client relations to ensure client satisfaction. To correctly produce the weekly and daily operational rota and communicate to the team. To ensure that all bookings are up to date to allow for correct invoicing. To ensure that the highest level of customer service is delivered in line with Kings Values

Kings Commercial Services (KCS) Job Description Job Title: Events Administrator/Receptionist Salary:£25,725 per annum (Eligible for Company Bonus Scheme) Contract: Permanent Working Pattern: Full-time, office-based Hours: 37.5 hours per week Private Pension: Eligible for the workplace pension scheme; up to 6% employee contribution matched by employer. Annual Leave: 30 days plus Bank Holidays Start Date: ASAP Accountable to: KCS Executive Director Reporting to: Deputy Centre Manager Location: Kings Academy, 1-5 Hinton Road, Brixton, London, SE24 0HJ About Kings Academy: Kings Commercial Services Limited (KCS) is a subsidiary of Kings College Hospital NHS Foundation Trust (the Trust). KCS aims to extend the Trusts expertise to new markets, including healthcare management, training, and recruitment. KCSs mission is to export Kings College Hospitals specialist expertise globally, supporting the long-term sustainability of the Private Patient business. Kings Academy, a state-of-the-art training facility that opened in July 2023, is key to this mission. Located in Loughborough Junction, a 15-minute walk from Kings College Hospital, the facility offers simulation, teaching, and meeting rooms for nursing, midwifery, and Allied Health Professionals (AHPs) staff. The Academy is housed in a newly refurbished unit on Hinton Road, with 820m of dedicated space. The Trust employs over 8,000 nurses, midwives, and AHPs. Enhancing training and education opportunities for these groups is central to the Trusts five-year strategy and BOLD vision, published in 2021. The Academy primarily trains the Trusts Nurses, Midwives, and AHPs but also aims to generate income by offering these courses to other NHS organisations and international clients. The Academy's development is in three phases: 1. Phase One: Delivery for Kings College Hospital (KCH), bringing training courses in-house for CPD. 2. Phase Two: Delivery for the Integrated Care System (ICS) and wider NHS/Private Providers, commercialising CPD delivery to other clients. 3. Phase Three: Commercialising and selling CPD nursing programs nationally and internationally, and offering Academy spaces for external hire. The Academy is currently in Phase Three. The facility features two dedicated simulation rooms with bedded bays for immersive patient simulations using the latest manikins, complemented by debriefing rooms for review and education in a safe environment. Separate teaching rooms allow staff to practice technical skills like catheterisation and IV cannulation. The facility also delivers in-person and online training for NHS staff from other Trusts, as well as international nurses and organisations. The facility is funded and delivered in partnership with KCS, which works both in the UK and internationally on projects to generate funds for the Trust, support staff, and improve care for NHS patients. Job Purpose: This is an exciting role at a newly opened venue focused on healthcare education. As the Events Administrator/Receptionist, you will be the face of the Academy, serving as our guests' first point of contact. You will support the Centre and Deputy Centre Manager with the day-to-day administration and operations of the Academy, ensuring efficiency and helping achieve the Academy's strategic objectives. This role is ideal for a people person with excellent attention to detail who wants to progress in a fast-paced, varied, and dynamic environment. We welcome applications from candidates with strong administrative skills looking to work in Events, Education, or Training. The Events Administrator/Receptionist will provide a professional welcome and registration service throughout the day, acting as the client liaison for trainers and delegates. You will provide general administrative support to both clients and venue teams, working as part of a small, close-knit team. Key Responsibilities: - Overseeing the Academy Email Inbox: Manage inquiries and bookings, handling new and existing booking forms, ensuring prompt and efficient communication. - Event Coordination: Coordinate and collate event information, maintaining exceptional customer service, and assist in event preparation and coordination. - Learning Management System (LMS) Coordination: Manage the in-house LMS system 'LEAP', checking daily bookings, addressing queries, ensuring Course Leads upload course content, and enhancing the candidate journey. - Client Services: Provide professional arrival and registration services, welcoming clients, trainers, and delegates, maintaining a visible presence, and assisting with general requests. - Client Feedback: Communicate client comments and complaints to the Deputy Centre Manager, ensuring appropriate handling of feedback. - Technical Support: Troubleshoot IT issues as they arise, acting as an advocate for both clients and KCS, providing first-line support when necessary. - Compliance: Ensure compliance with Health and Safety, Data Protection, and other statutory requirements, maintaining a safe and secure working environment. - Team Collaboration: Work as a team player, adapting to varied situations, assisting in all departments, and working closely with the Centre and Deputy Centre Manager. - Sales and Marketing Support: Assist in preparing sales invoices and support the sales and marketing team in report preparation, actively promoting the Academy and generating new business. - Social Media Management: Co-manage social media platforms, creating and posting content, and establishing followers to promote the Academy, maintaining a consistent online presence. - Equipment Maintenance: Ensure all learning resources and equipment are well-maintained, reporting faults to the ICT team, and ensuring rooms are prepared for the following days events. - Client Relations: Build relationships with facilitators and delegates, ensuring client preferences are recorded and recognised, delivering exceptional client care. Serve as the key point of contact for domestic and international clients. - Administrative Support: Provide general administrative support, including managing incoming phone calls, coordinating courier and mail services, and assisting with operational rotas and invoicing. - Health and Safety Compliance: Adhere to KCSs Health and Safety policies, ensuring a safe working environment, managing risks, reporting incidents, and participating in mandatory training. - Professional Development: Participate in personal development opportunities, ensuring performance is appraised following the KCS appraisal process. You will be eligible for external courses after successfully passing your first-year appraisal. - Safeguarding: Ensure compliance with safeguarding policies, particularly concerning vulnerable adults and children. As this role is exempt from the Rehabilitation of Offenders Act 1974, any criminal convictions must be disclosed at the time of application. Other Key Responsibilities: - Marketing and Promotion: Use effective marketing tools to advertise courses, promoting Kings Academy nationally and internationally, maximizing visibility through websites and social media. - Client Engagement: Serve as the key contact for delegates and clients, including working with global colleagues to manage availability and forging new relationships with potential customers and stakeholders. - Event Preparation: Assist in delivering and serving food and beverage requirements, ensuring rooms are prepared for the following day in line with event details. Key Working Relationships: Internal: - Academy Centre Manager and Deputy Centre Manager - Kings Academy staff - KCS Team - KCS Finance External: - Advertising Media - KCS Business Partners and External Contractors - Kings Academy Business Partners and Clients - KCH NHS FT Staff or Team including Clinical Leads - Visiting Professional Delegates, Facilitators, Course Leads, and Academy Clients Skills and Attributes: Essential: - Experience in a similar administrative or reception role - Proficiency in Microsoft Office (Word, Excel, Outlook) - Excellent communication skills, written and verbal - Strong organisational and time management skills - Ability to work independently and as part of a team - Flexibility to work outside regular hours when required - Customer-focused with a commitment to high-quality service - Ability to handle multiple tasks and prioritize effectively - Proactive, self-motivated, positive attitude - Professional appearance and demeanour Desirable: - Experience in event coordination or management - Familiarity with Learning Management Systems (LMS) - Experience in a healthcare or educational environment - Knowledge of social media management - Familiarity with Kings College Hospital NHS Foundation Trust or other NHS organisations Key Benefits: - Comprehensive training and development opportunities - Access to Kings Academy's state-of-the-art facilities - Career progression within Kings Commercial Services - The chance to work with a dynamic and innovative team - Contributory pension scheme - Annual leave entitlement plus bank holidays Application Process: To apply, submit your CV and cover letter outlining your suitability for the role, including your experience and why you are interested in working at Kings Academy. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview. Due to the high volume of applications, we may not respond to all applicants individually.

Leadership and strategy Lead the media and communications team, setting agreed programmes of work andobjectives in line with the overall communications strategy. Advise senior colleagues, including the Trust Board, on strategic communications and relatedissues, writing briefs and reports for senior colleagues. Provide advice and guidance to the Trust Board, Chief Executive and the senior leadershipteam in accordance with current legislation, NHS initiatives, DHSC guidance andcommunications best practice. Be an active participant in developing the departments annual strategic plan, and otherplanning as required. Be the accountable lead for managing media relations activity that builds the Trustsreputation as a leading organisation within the NHS, ensuring media activity is in line with theTrusts overall media relations strategy and that maximum exposure is obtained. Connect with peers across the South East London Integrated Care System (and beyond) tosituate South London and Maudsley in the broader narrative of improving healthcare and livesin south east London. Be aware, promote the investigation of, and where beneficial, encourage the adoption of newand emerging technologies and media platforms. Audit all activity on an ongoing basis and devise and implement action plans to make required improvements. Work with the Director of Communications and Engagement to manage risks. Management (including finance and resources) Directly line-manage the Senior Communications Manager, Communications Assistant, andcontractors including performance, annual leave and sick leave. Responsible for the day-to-day management and direction of the Media and Campaigns teamand providing departmental cross cover when required to support resilience. Management of recruitment activity for any vacant posts within the team, ensuring compliancewith training etc. Budgetary responsibility, allocating financial and staff resources to projects, managing spend for projects and delivering projects within the agreed and allocated resources and in accordance with the Trusts instructions. Constantly strive for value for money and greater efficiency in the use of these budgets and toensure that they operate in recurrent financial balance year on year. Responsibility for tracking expenditure on communication and media activities and providingreports to the Director of Communications and Engagement, as required. Manage third parties (such as suppliers) to ensure deliverables are met in a timely mannerand within budget. Ensure administrative and financial integrity as expected within a public sector organisationfollowing Trust and national guidance. Media management To deliver media creative and proactive media relations activity that builds the Trustreputation as a leading organisation within the NHS, within and beyond the sector includingnationally and internationally. Horizon scan for opportunities for the Trust to raise its profile externally, including regionaland national initiatives and events, within and beyond the sector. Protect the reputation of the Trust by pre-empting negative news stories and managingmisinformation from external sources, taking appropriate action to rectify with members of themedia and the public. Take, and be accountable for, decisions on reputation management, in order to support the Trust Board and senior managers. Lead on media management for the Trust including agreeing proactive and reactive lines Provide advice, guidance and media relations support to serious incident investigations andinquests. Manage the reputation of the organisation, advising senior managers and frontline staff Analyse, interpret and present data to highlight issues, risks and support decision making withregards to reputation and media management. Brief the Executive and Senior Management teams on any potential media and reputationalissues. Develop communications handling plans for sensitive media issues including, but not limitedto, serious incidents (both clinical and non-clinical), incidents involving patients and high-profile complaints. Develop and deliver crisis communications media handling plans and direct the involvementof the wider communications team in the delivery of these. Act as a spokesperson for the Trust if appropriate and required. This would include leading internal and external events and managing contentious issues. Internal communications To maintain and develop internal communications that measurably inform and inspire ourcolleagues, in line with the organisations strategic priorities. To lead on the strategic aspects of internal communications, including the development,delivery and evaluation of strategies and plans, advising both the team and seniormanagement of key messages, channels and actions. To develop, maintain and audit our internal communications channels, devising and deliveringcontent and ensuring plans are in place to support the team to deliver effectively. To be the lead operational responsible officer for internal communications activities, includingour various regular internal publications. To use specialist expertise to influence and persuade senior colleagues on a wide range ofcomplex communications issues. Engage actively with colleagues across the Trust, using a range of methods, to monitor andimprove the effectiveness of our internal communications. Encourage the internal communications team to be creative and ambitious, alert to bestpractice and effective techniques from any sector. Ensure the Trust's values are embedded and expressed in all activities and underpin allinternal messages. Stakeholder engagement To establish and maintain effective co-operative working relationships with all stakeholdergroups, internally and externally, including HR and OD teams, staff networks, local councils,partner organisations etc. Build a network of stakeholders that can be called on in relation to proactive and reactivemedia enquiries. Be visible to colleagues as the key point of contact for internal communications, one withwhom they will actively wish to share their views and content. Work positively and collaboratively with colleagues at all levels, up to and including theExecutive Team. To advise and take decisions in relation to informal engagement and formal consultationactivities as part of service developments and organisational change. Project management To prioritise, plan and allocate resources (including budgets and staffing) for the delivery ofkey communications and media activities and projects. To apply measurement criteria and tools and evaluate communications and media activityand outcomes in line with project briefs. Information Resources To produce and/or assist in the preparation of reports and, where necessary, attend relevantmeetings with internal and external stakeholders to deliver those reports and advise oncommunications and media issues. To prepare briefings for regulatory, advisory bodies or internal stakeholders in respect ofupdating them on complex issues on an ad hoc basis as requested by the Director ofCommunications and Engagement. To analyse complex statistical data to inform the development of communications strategies,plans and reports. To undertake annual audits and surveys and utilise other feedback techniques to evaluate the communications function both internally and externally, reporting findings and recommendations for improvement to the Executive Management Team and SeniorLeadership Team. Research and Development To be responsible for keeping up-to-date with best practice and new techniques in mediarelations. To keep up to date with national policy, new health initiatives and partner organisations strategies Keep up to date with new and emerging technologies and platforms Training and Development To undertake mandatory and statutory training as required by Trust policy. To contribute and commit to undertaking an annual Development Review/appraisal. To undertake personal development as identified in the Personal Development Plan (PDP). To train colleagues at all levels across the Trust in PR skills, particularly in media handlingand social media, as required. General This is not an exhaustive list of duties and responsibilities, and the postholder may berequired to undertake other duties which fall within the grade of the job, in discussion with themanager. This job description will be reviewed regularly in the light of changing service requirementsand any such changes will be discussed with the postholder. The postholder is expected to comply with all relevant Trust policies, procedures andguidelines The postholder is responsible for ensuring that the work that they undertake is conducted in amanner which is safe to themselves and others, and for adhering to the advice andinstructions on Health and Safety matters given by Manager(s). If postholders consider that ahazard to Health and Safety exists, it is their responsibility to report this to their manager(s). We are an equal opportunities employer. It is the policy of the Trust to ensure that no user of the service, past, present or future employee, or job applicant, receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, sexual orientation; in line with the Trust's Equality and Diversity Strategy. Other This post holder will be responsible for taking part in the media on call rota out of hours andensure they proactively keep themselves up-to-date with PR issues, social media, mediahandling and support other staff to identify and manage any gaps in skills. The post holder will occasionally be exposed to distressing situations which may includesuicides and absconds as well as dealing with sensitive staffing issues and managingcommunications, particularly with the media, in times of crisis.

Detailed job descriptions and main responsibilities are attached. All invites will be sent via MS Teams to your email. You will receive an invite for a small Welcome Meeting at 9am followed by another invite for your 1-hour interview slot. The interview date will be 7th and 8th August 2024 ** We will be holding our INPATIENT interviews on 7th August 2024 and COMMUNITY interviews on 8th August 2024. If you are shortlisted for both then you will have 2 separate interviews** If you have any questions about any of the roles above please do not hesitate to contact Shahin Alvis. We look forward to welcoming you to CNWL in 2024!

To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations. To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments. To work in accordance with the Trusts Equal Opportunities policy to eliminate unlawful discrimination in relation to employment and service delivery. To ensure skills are up-to-date and relevant to the role, to follow relevant Trust policies and professional codes and to maintain registration where this is a requirement of the role. To be trained in and demonstrate fair employment practices, in line with trust policies. To comply with St. Georges Healthcare No Smoking Policies. To undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service.