Total 53 information technology job vacancies in Others category in jefferson hills pa 565 coal valley road

Come join us to express your Andaz as Information Systems Executive if the following describes you.

• Provides technical assistance, advice to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
• Assists authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
• Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
• Assists to establish and implement procedures to ensure backup of data in any I.S. system.
• Rebuilds data corrupted by either hardware or software faults.
• Coordinates the timely handling of any software fault reports or enhancement requests.
• Assists to set up emergency procedures to continue the operation of the hotel in the event of system failure.
• Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
• Establishes necessary security measures to prevent unauthorised access to the I.S. systems.
• Carries out any other reasonable duties and responsibilities as assigned.

Your Profile

· Ideally with a relevant Certificate or Diploma in Information Technology.

· Minimum 1 year of work experience in hotel operations.

· Good problem solving, administrative and interpersonal skills are a must.

· A can-do attitude.

This position is assigned to Diplomatic Technology (DT) Office and crucial for the design, development, testing, and implementation of the Embassy’s applications and intranet web presence, with a special focus on AI systems development and integration. The incumbent will provide technical assistance and support for queries and issues related to developed applications, development of new applications, and SharePoint support for more than 300 customers and 21 agencies at the U.S. Mission in Singapore. Additionally, the incumbent will provide user training and augment the rest of the IT support staff as needed.

Key Responsibilities:

• Design, develop, test, and implement Embassy applications and intranet web presence, with a focus on AI systems development and integration.
• Provide technical assistance and support for developed applications.
• Develop new applications and provide SharePoint support.
• Offer user training and support IT staff as required.
• Ensure proper implementation of cybersecurity practices.
• Occasionally provide support at the Chief of Mission and Deputy Chief of Mission residences and VIP visit sites around the city.
• Work in server rooms with high voltage equipment and handle computer installations and office renovations.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

· Bachelor's degree in computer science, computer software engineering, information technology or host country equivalent, AND at least three (3) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment and release is required.

OR

· At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND at least five (5) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment, and release is required.

• Fluent in (speaking/reading/writing) English is required.
• In-depth knowledge of administrative duties for administering the latest Microsoft Windows Server, SharePoint, and Desktop operating systems.
• Advance knowledge in database design and development, Client/Server and Multi-tier architectures and Internet working operations and management; systems analysis/design techniques; telecommunications and management advisory services.
• Strong working knowledge of PowerApps, Power Automate, .NET, C#, Framework, AJAX, JavaScript, PHP, jQuery, XML, SharePoint API is required.
• In-depth knowledge of proper implementation of cybersecurity practices.
• Advance knowledge of Office Suite programs (e.g. Word, Excel, Outlook, Power Point, Share Point, etc)
• General experience in areas of end-user support in a Microsoft environment.
• Familiar with the planning, migration and operations for both on-premise and cloud only SharePoint configurations.
• Experience developing SharePoint applications using PowerApps and Power Automate workflows.
• Experience using SharePoint reusable components, publishing sites, add-ins and Frameworks.
• Good communication skills both verbally and in writing.
• Must have the ability in building solutions on Microsoft's SharePoint and/or O365 development platform required.
• Ability to analyze user requirements, plan strategies and manage multiple tasks/projects simultaneously.
• Ability to thoroughly document solutions via flow charts, review instructional manuals (for users or systems staff) and provide guidance as necessary.
• Ability to research current technologies and design practices to develop solutions.
• Must be able to lift up to 50 pounds consistently with or without a non-motorized lifting device.

Additional job details can be requested by emailing USEmbSingaporeHR@state.gov

Please note:

· Emailed applications are no longer accepted.

· To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms

· To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by December 3, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a technology director to join us on our continuous journey of true nourishment

purpose |

the technology director provides clear and compelling leadership for the teams and suppliers involved in the running of wagamama’s technology products and services, all associated security and compliance, alongside taking an active leadership role in the delivery of all technology change

the role holder will play a pivotal role in driving the technological innovation and strategy for our product-centric organisation. you will oversee the entire technology stack, ensuring that it aligns with our product roadmap and business objectives. your leadership will be instrumental in delivering high-quality, scalable, and secure technology solutions that enhance our product offerings and customer experience

key accountabilities |

• technology strategy: develop and execute a comprehensive technology strategy that supports the company's product vision and business goals including a sourcing model that outlines the role that our partners/suppliers will play.
• product development: collaborate closely with product teams (restaurant technology, back-office technology, infrastructure + head office technology to understand their requirements and translate them into actionable technology solutions.
• technology supplier management: maintain objective scorecard measurements across all key supplier relationships and ensure that regular governance and oversight is in place through the product management teams.
• technology leadership: lead and inspire a team of talented technology professionals, fostering a culture of innovation and excellence.
• infrastructure management: oversee the design, implementation, and maintenance of our it infrastructure, ensuring optimal performance and security. ensure that our head office location is managed and well maintained and that all business functions have the use of effective an fit-for-purpose technology.
• technology stack: evaluate and select appropriate technologies and tools to support product development and operations.
• cloud adoption: drive the adoption of cloud-based + saas technologies to improve scalability, efficiency, and cost-effectiveness.
• innovation: foster a culture of innovation by exploring new technologies and trends that can enhance our products and services.
• technology budget + commercial management: oversee the ongoing management of the technology capex and operating budget. ensure that the department are well positioned across all supplier commercial arrangements and lead on any commercial negotiations.
• us technology: provide leadership + direction for the us tech lead and oversight of alignment of us restaurant estate ensuring economies of scale + service benefits.

key stakeholders |

• regional director + area managers
• finance director + finance business partner
• people team business partner
• supplier account leads
• head of technology strategy + architecture
• head of technology change
• director of risk + compliance
• concessions operations director
• b+p tech lead

key skills + experience |

• degree in computer science, engineering, or a related field
• 10+ years of experience in technology leadership roles, preferably in a product-focused environment.
• retail + hospitality experience preferable
• working knowledge of itil and other relevant technology frameworks and best practice
• proven track record of successfully delivering complex technology projects.
• deep understanding of software development methodologies (e.g., agile, devops).
• strong knowledge of cloud platforms (e.g., aws, azure, gcp).
• excellent communication and interpersonal skills.
• proven ability to lead and motivate teams.

Summary:

We are seeking an experienced IS Manager to oversee our company’s technology operations and the implementation of new IT systems and policies. The ideal candidate will have a solid technical background, excellent problem-solving skills, and the ability to make sound recommendations about future planning and development of resources to the Cathay Group.

Key Responsibilities:

• Manage IT Operations:Oversee the day-to-day operations of the IT department, ensuring the reliability and performance of all IT systems and infrastructure.
• Project Management:Plan, execute, and manage IT projects, ensuring they are completed on time, within scope, and within budget.
• System Maintenance:Ensure the maintenance, security, and reliability of all IT systems, including servers, networks, and applications.
• Vendor Management:Manage relationships with external vendors and service providers to ensure the best possible service and value.
• Budget Management:Develop and manage the IT budget, ensuring cost-effective solutions and efficient use of resources.
• Policy Development:Develop and implement IT policies and procedures to ensure data security, compliance, and efficient operations.
• Technical Support:Provide high level technical support and guidance to the whole Cathay Group.
• Perform other related duties as assigned by the Managing Director.

Requirements:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT management or a similar role.
• Technical Skills:Proficiency in network and system administration, IT security, and IT infrastructure management.
• Project Management:Proven experience in managing IT projects from conception to completion.
• Problem Solving:Excellent analytical and problem-solving skills.
• Communication: Strong verbal and written communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
• Certifications: Relevant certifications (e.g., PMP, ITIL, CISSP) are a plus.
• Database Skills:Experience with FileMaker database and database coding is a plus.

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a technology director to join us on our continuous journey of true nourishment

purpose |

the technology director provides clear and compelling leadership for the teams and suppliers involved in the running of wagamama’s technology products and services, all associated security and compliance, alongside taking an active leadership role in the delivery of all technology change

the role holder will play a pivotal role in driving the technological innovation and strategy for our product-centric organisation. you will oversee the entire technology stack, ensuring that it aligns with our product roadmap and business objectives. your leadership will be instrumental in delivering high-quality, scalable, and secure technology solutions that enhance our product offerings and customer experience

key accountabilities |

• technology strategy: develop and execute a comprehensive technology strategy that supports the company's product vision and business goals including a sourcing model that outlines the role that our partners/suppliers will play.
• product development: collaborate closely with product teams (restaurant technology, back-office technology, infrastructure + head office technology to understand their requirements and translate them into actionable technology solutions.
• technology supplier management: maintain objective scorecard measurements across all key supplier relationships and ensure that regular governance and oversight is in place through the product management teams.
• technology leadership: lead and inspire a team of talented technology professionals, fostering a culture of innovation and excellence.
• infrastructure management: oversee the design, implementation, and maintenance of our it infrastructure, ensuring optimal performance and security. ensure that our head office location is managed and well maintained and that all business functions have the use of effective an fit-for-purpose technology.
• technology stack: evaluate and select appropriate technologies and tools to support product development and operations.
• cloud adoption: drive the adoption of cloud-based + saas technologies to improve scalability, efficiency, and cost-effectiveness.
• innovation: foster a culture of innovation by exploring new technologies and trends that can enhance our products and services.
• technology budget + commercial management: oversee the ongoing management of the technology capex and operating budget. ensure that the department are well positioned across all supplier commercial arrangements and lead on any commercial negotiations.
• us technology: provide leadership + direction for the us tech lead and oversight of alignment of us restaurant estate ensuring economies of scale + service benefits.

key stakeholders |

• regional director + area managers
• finance director + finance business partner
• people team business partner
• supplier account leads
• head of technology strategy + architecture
• head of technology change
• director of risk + compliance
• concessions operations director
• b+p tech lead

key skills + experience |

• degree in computer science, engineering, or a related field
• 10+ years of experience in technology leadership roles, preferably in a product-focused environment.
• retail + hospitality experience preferable
• working knowledge of itil and other relevant technology frameworks and best practice
• proven track record of successfully delivering complex technology projects.
• deep understanding of software development methodologies (e.g., agile, devops).
• strong knowledge of cloud platforms (e.g., aws, azure, gcp).
• excellent communication and interpersonal skills.
• proven ability to lead and motivate teams.

ROOTCLOUD TECHNOLOGY has been listed in the Ministry of Industry and Information Technology's "Cross-Industry and Cross-Field Industrial Internet Platform" list for five consecutive years, and has been listed in Gartner's "Global Industrial Internet Platform Magic Quadrant" for four consecutive years, ranking first in China.

Based on the core capabilities of the industrial internet operating system, the company has developed a series of plug-and-play products around industrial data intelligence, covering all aspects of data collection, data calculation, multi-dimensional display, analysis and application, and performance loop closure.

To date, the ROOTCLOUD platform supports over 1,100 industrial protocols，connects more than 1.2 million high-value industrial devices, and has device types exceeding 5,000. It has linked industrial assets worth over 100 billion yuan. It has provided diverse industrial internet services to more than 1,000 enterprises in over 30 industries, including equipment manufacturing, steel smelting, automobile manufacturing and spare parts.

Roles & Responsibilities：

• Validate the business model, ensuring its fit with the target market and potential for scalability
• Lead the development and implementation of the strategies for marketing, sales, product development, and operations
• Cultivate a strong culture of innovation, collaboration, and accountability within the team
• Manage the company's budget, cash flow, and investment priorities efficiently, understand the unique financial challenges of a pre-revenue business
• Recruit, develop, and lead a team that is motivated and aligned with the startup's goals, even amidst uncertainty and limited resources
• Adjust strategies and plans as needed based on feedback, market conditions, and business opportunities

Requirements:

• Ability to learn quickly are crucial attributes
• Proven leadership experience, preferably in a startup or entrepreneurial environment
• Strong understanding of business model validation, market analysis, and lean startup methodology
• Ability to engage with investors and secure funding
• Creative problem-solving skills and adaptability to change
• Excellent interpersonal and networking skills, with a talent for building rapport with a range of partners and stakeholders
• Master’s Degree or entrepreneurial experience is a plus

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.

1. ResponsibilitiesCooperate with LAM FSE to install LAM tools on Micron site
2. Required tool installation or semiconductor related experience (need have LAM ans TSMC tool installation experience)
3. Required overseas travel (travel location: Taiwan, Japan, South Korea)
4. Need to work shifts and overtime. Shift allowance and overtime pay will be paid separately.

MANAGEMENT INFORMATION SYSTEMS MANAGER will manages and protects our company data and information. MIS MANAGER will create and maintain the databases on our company to collect and store data from clients, employees and business records. will be ensuring the information is secure and accessible. MIS MANAGER will also introduce new programs, handle cyber security, meet the company's technological needs and oversee the daily functioning of the MIS. Will provide managers with the necessary information to make decisions about company operations will gathers data from various sources and processes it to provide information tailored to the managers' and their staff's needs.

Specific Responsibilities:

1. Develop and maintain a MIS plan, including budget needs, operational requirements and schedules.

2. Formulate and overseeing the implementation of a company's MIS policies to protect data

3. Formulate and oversee the implementation of a company's MIS policies to protect data

4. Identifying and introducing process improvements to increase MIS efficiency

5. Have a extensive knowledge of an organisation's business and MIS requirements

6. Will be planning and oversee hardware and software installations

7. perform regular servicing and maintenance of a company's MIS system to ensure it is safe and efficient

8. analys MIS data to spot and mitigate patterns or trends that can cause unplanned downtimes or outages.

Technical Skills and Competencies:

1. DATABASE KNOWLEDGE

2. CYBER SECURITY AWARENESS

3. PROJECT MANAGEMENT SKILLS

4. PROBLEM-SOLVING SKILLS

5. REGULATORY COMPLIANCE

6. COMMUNICATION SKILLS

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Position Overview:

We are looking for a Senior Salesforce Developer to join our team. As a Senior Salesforce Developer, you will have the opportunity to work on Salesforce development projects and learn from experienced Salesforce professionals. You will be responsible for configuring, customizing, and developing solutions on the Salesforce platform.

Key Responsibilities:

- Work with business analysts to gather requirements and translate them into Salesforce solutions.

- Customize Salesforce Sales Cloud, Service Cloud, Community Cloud, and Pardot to meet business needs. Marketing Cloud experience will be highly favourable.

- Develop custom solutions using Apex, Visualforce, Lightning Components, and other Salesforce technologies.

- Integrate Salesforce with external systems using REST/SOAP APIs, middleware tools, and custom integrations.

- Perform data migrations using tools like Data Loader, Salesforce DX, and third-party ETL tools.

- Assist with deployment activities, including change sets, Salesforce CLI, and continuous integration/deployment (CI/CD) pipelines.

- Provide post go-live support, troubleshoot issues, and implement enhancements as needed.

- Keep up-to-date on Salesforce best practices, new features, and industry trends.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Minimum of 5 years of Salesforce development experience.

- Strong understanding of Salesforce platform fundamentals, including lightning flow, process builder, and validation rules.

- Experience with Apex, Visualforce, and Lightning Web Components (LWC).

- Familiarity with Salesforce data model, security model, and sharing settings.

- Experience with Salesforce integrations and API development.

- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.

- Eagerness to learn and adapt to new technologies and methodologies.

- Salesforce certifications (e.g., Admin, App Builder, Developer I) are a plus but not required.

If you are passionate about Salesforce development and want to start your career in a dynamic and supportive environment, we encourage you to apply. Join our team at EBC Financial Group and make a difference.

at wagamama, we’re an eating house for the soul. with over 165 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we have an incredible new opportunity for a proactive technology reporting analyst to join our tech team on on our continuous journey of true nourishment

you will have a passion for technology + be skilled at translating complex data into clear, actionable insights. this is a key role in providing insightful data analysis, reporting and stakeholder comms to support strategic decision-making across the technology department.

this role ensures that reporting across the product management teams, service & operations, cyber and change are of high quality, consistent and providing valuable insight and information to deliver continuous improvement. we’ll need your curiosity, reporting + data skills to shape our ongoing strategy as we continue to grow both here in the UK and internationally!

your role |

• gather, analyse, and interpret data from project delivery, product management, service & operations, cyber security including network performance monitoring tools, application logs, and business intelligence (bi) platforms
• support technology teams in being data driven and the provision of business information to support executive and other governance level meetings
• develop and maintain comprehensive reports and scorecards that track key performance indicators (kpis) related to technology infrastructure, project delivery, cyber compliance, application usage, budget management and system health
• identify trends and patterns in data to proactively identify potential issues and recommend solutions
• create clear and concise reports and dashboards that effectively communicate complex technical information to a non-technical audience using your expertise to identify trends, conclusions and areas for improvement
• stay up-to-date on the latest trends and technologies in data analysis and reporting

what we look for |

• bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
• significant experience in data analysis or reporting, preferably within a technology environment.
• strong analytical skills with the ability to identify and interpret trends in data.
• excellent problem-solving skills and a keen eye for detail.
• proficiency in querying and data manipulation techniques.
• experience with data visualisation tools (e.g., tableau, power bi) is a plus.
• ability using pertinent ai tools to augment the provision of data.
• excellent communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner.
• energetic, optimistic and driven, focusing on action and outcomes and willing to get stuck in where required
  

woks in it for you |

• a competitive salary
• 20% discretionary annual bonus entitlement
• hybrid working – based 3 days a week in our hq in london bridge
• wagamama food allowance
• private healthcare
• pension contribution
• 25 days holiday + all bank holidays
• various discount across retail, hospitality + leisure
• internal progression opportunities | fully funded apprenticeship programmes to support your growth
• kintsugi wellness | bi-weekly yoga, run club, massage, box-fit, access to councilors, cycle to work scheme + discounted gym
• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
• regular noodle hq socials | payday breakfast, sports day, team days out, pride parties, kintsugi pottery, plant potting + all seasonal celebrations | pumpkin carving, wreath making etc

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

be you, be wagamama

wagamama is proudly part of disability confident

The Role:

• Develop and implement a comprehensive SEO (Search Engine Optimization) strategy to increase organic traffic, rankings, and conversions.
• Conduct keyword research to identify opportunities and ensure content aligns with the search intent of our target audience, including HR Managers and business decision-makers.
• Optimize website structure, on-page elements, and content to improve search engine rankings.
• Manage technical SEO aspects, including site speed, crawlability, mobile-friendliness, and indexation.
• Collaborate with the content team to create SEO-friendly content that drives engagement and supports lead generation.
• Monitor, analyse, and report on SEO performance using tools like Google Analytics, Search Console, and SEMrush.
• Stay up-to-date with the latest SEO trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive.
• Conduct regular SEO audits to identify areas for improvement and implement necessary changes.
• Build and execute link-building strategies to enhance domain authority and online presence.
• Coordinate with web developers to implement necessary changes and improvements on the website.
• Understand buyer personas and leverage insights to create targeted SEO strategies that align with their needs and behaviours.

What Do You Need to Have?

• Candidates need to possess a Bachelor’s Degree in Marketing, Digital Marketing, Business, or a related field.
• Candidates MUST possess minimum of 5 years of direct SEO experience, preferably from technology (SaaS) industry or Professional Services (outsourcing) industry in a B2B environment.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, etc.
• Strong understanding of technical SEO and experience working with web developers.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with a results-driven mindset.

If you think you fulfilled the job criteria above, please send your updated CV to alvinlim@tahliawaters.com

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Who we are

Open Government Products is an experimental tech start-up team within the government that consists mainly of engineers, designers, and product managers who build technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. As an experimental team, we have redesigned our organisation to move quickly, fail fast, and scale what works to deliver the maximum public good within a larger bureaucracy. We think about how we run the organisation from first principles, keep a flat hierarchy to maximise ownership, and bypass bureaucracy to focus on delivery of good products through a good organisation. We work on real problems, build for the user, and push for change.

To learn more about us and the products we’ve built, visit: https://open.gov.sg

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead Content Designer at OGP, you are a fully proficient individual contributor who is also able to provide guidance to the content design team. You will play a key role in shaping how members of the public interact with government products and services. This role goes beyond crafting content; it involves advocating for a user-centred approach to content design, shaping how information is structured and understood, and enabling government officers to communicate clearly and effectively. You will lead a small but growing team, driving both operational excellence, and strategic content initiatives across the organisation, and the rest of the government.

This is a hybrid IC/management role – you will have some IC responsibilities, and will also manage two direct reports.

This is not a creative/graphic design role.

Responsibilities

• Lead the team: Lead and grow the content design team, ensuring workloads are balanced, and the team delivers high-quality content across multiple projects. Identify skill gaps, performance issues, and opportunities for improvement within the content design sphere.
• Define processes: Establish scalable content design processes and operational models to maximise the team’s impact.
• Advocate for content design: Champion content design not just as wordsmithing, but as an essential part of product design, including aspects like writing in plain language, information architecture, card sorting, and labelling.
• Enable and train: Build capability across OGP and partner agencies by training and enabling public officers to adopt content design principles, with a focus on simplicity and clarity in communication.
• Manage resources: Collaborate with design leadership to propose and implement a resource management model that ensures the team’s capacity meets growing demands, and maintains high-quality output. Proactively scope new work opportunities that elevate the quality of OGP products.
• Collaborate and co-create: Build working relationships across functions, government agencies, and external stakeholders to co-create solutions.
• Lead design initiatives: Lead end-to-end content design for large initiatives, balancing user needs, public policy goals, and technical constraints.

You'll need

• A passion for making government services more accessible and user-friendly through effective content design.
• A strong portfolio showcasing your content design work, and demonstrating your ability to create user-centred content.
• Experience building and managing a team of content designers, and growing careers.
• Hands-on experience designing and building high-quality products and experiences.
• A strong understanding of accessibility principles and guidelines.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional (and sometimes ambiguous) teams.
• Experience working in agile or iterative development environments.
• Proficiency with tools such as Figma, Slack, and Notion. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• To be willing to use Oxford commas; this is a non-negotiable.

Why join us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

We are seeking a visionary director of Smart Industry and Innovation to spearhead our company’s digital transformation journey. This role will be pivotal in fostering academic collaborations, developing cutting-edge automation tools, leveraging AI/ML technologies, and driving global IT programs. The ideal candidate will be instrumental in exploring MES solutions, developing cost-effective vision systems, and conducting technology benchmarking.

Core Roles and Responsibilities

1. Industry 4.0 Leadership: Steer our company’s digital transformation in alignment with Industry 4.0 standards, integrating IoT, cloud computing, big data, and cybersecurity into our business models.
2. Academic Partnerships: Establish collaborations with universities to leverage their expertise and resources, including joint research projects and talent acquisition programs.
3. IT Strategy Development: Formulate IT strategies that align with our company’s needs and existing technology, identifying opportunities for innovation and making strategic recommendations.
4. MES Solutions: Identify and implement MES solutions to optimize operations across our sites, overseeing their integration into our existing IT infrastructure.
5. Solution Interoperability: Ensure the interoperability of our solutions, working closely with various teams to ensure seamless integration of our systems and technologies.
6. Industry Trend Analysis: Stay abreast of the latest trends and technologies in Industry 4.0, attending industry events, reading relevant publications, and maintaining a strong industry network.
7. Benchmarking and Technology Exploration: Conduct benchmarking studies and explore new technologies that could significantly impact our organization, leading their implementation when appropriate.
8. Automation Tool Development: Identify and implement SECS/GEM tools to enhance our automation capabilities, training staff to use them effectively.
9. AI/ML Implementation: Leverage AI and ML technologies to optimize operations and decision-making processes, implementing predictive analytics, natural language processing, and machine learning algorithms.
10. Vision System Development: Develop cost-effective vision systems for assembly and testing to improve efficiency and quality.
11. Global IT Program Leadership: Lead the planning and execution of future global IT programs, setting strategic goals, managing project timelines and deliverables, and coordinating with international teams.

Job Specifications (Qualifications/Experience/Skills & Knowledge/Personal Qualities)

• Master’s / PhD in Engineering, Computer Science, or a related field
• Minimum 12-15 years of relevant working experience in the assembly process semiconductor from wafer fabrication to testing.
• Experience in semiconductor equipment maintenance and integration
• Experience in semiconductor process from wafer fabrication to test
• Strong understanding of Industry 4.0, automation tools (especially SECS/GEM), AI/ML, and MES solutions
• Proven experience in leading digital transformation initiatives
• Excellent leadership and communication skills
• Self-driven and has excellent problem solving and organizational skills for daily support and managing on-going and future programs
• Able to communicate and present effectively in small and large groups
• Able to work independently and as a team player with customers and world-wide cross-functional teams within the organization
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint)
• Able and willing to travel when needed
• Flexible to work within US, Europe and Asia business time zones