Total 45 information technology job vacancies in Others category in croydon london cr9 1dx

Apply judgement to referrals received by the NHSCFA to determine the most appropriate manner in which they should be recorded, protectively marked, processed and disseminated, referring to senior management where necessary. Develop processes for capturing and accurately recording information, following set procedures, to create database records and apply the evaluation process, establishing relevance, significance, and reliability, of all information processed. Regularly interrogate systems, to detect and report upon anomalies, discrepancies, and irregularities of data. Please see full Job Description and Person Specification

This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.

This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

The applicant will be required to have experience in working in a law enforcement intelligence environment. Demonstrating the capability to evaluate information and intelligence, assessing the threat, risk, harm vulnerabilities and opportunities which exist and identify gaps. They will manage the dissemination of the assessment and / or intelligence product, support fraud, bribery and corruption investigations and provide advice to support NHS Counter Fraud Agency NHSCFA priorities.

We have:

1) Permanent contract and

2) a Fixed term contract to 31.3.25 available.

Please indicate on your application which Contract you are interested in.

Potential applicants can contact Naheed Mushtaq at naheed.mushtaq@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.

We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications. Interviews will be held 18th December 2024.

Receive and assess information on the intelligence system and disseminate to relevant parties, in line with confidentiality, sensitivity and duty of care policies and relevant legislation to ensure intelligence is processed correctly.

Gather, research and evaluate information (in accordance with a defined and agreed collection plan where applicable) to identify gaps, and patterns, and inform (de)briefing, tasking, where appropriate and in accordance with principles of legality, necessity and proportionality.

Prepare and deliver intelligence products to inform decision making clearly and accurately.

Establish and maintain networks with internal and external partners at all levels of seniority to ensure appropriate information sharing in support of a timely response and to achieve shared objectives.

Adhere to all legal frameworks, key working principles, policies, and guidance relevant to the role to ensure information and intelligence is handled and processed legally.

Maintain awareness of innovation within intelligence to ensure implementation of latest techniques and tactics, best practice, and information relevant to the role.

We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC.The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

· Apply judgement to referrals received by the NHSCFA to determine the most appropriate manner in which they should be recorded, protectively marked, processed and disseminated, referring to senior management where necessary.

· Develop processes for capturing and accurately recording information, following set procedures, to create database records and apply the evaluation process, establishing relevance, significance, and reliability, of all information processed.

· Regularly interrogate systems, to detect and report upon anomalies, discrepancies, and irregularities of data.

Please see full Job Description and Person Specification


This advert closes on Sunday 15 Dec 2024

Main Duties and Responsibilities To assist in any administrational duties required to ensure a full outpatient service is provided in the Outpatient reception, Outpatient Call centre and the Booking Teams. To be flexible to a wide range of duties and appropriate tasks on rotation as designated by the Outpatients Supervisor in order to ensure the smooth running of the department. Including covering for colleagues in times of sickness/absence and high workloads Greet patients and visitors in a pleasant and professional manner, providing a courteous reception service. Excellent communication skills and ability to deal with queries from patients, relatives and carers. To proactively deal with potential situations of conflict, to diffuse and prevent patient complaints. To regularly deal with patients either face to face or via telephone or email who may be emotional or challenging. Liaison with staff both within and outside of the department, GP surgeries and other healthcare professionals on any matters relating to patient referrals/queries Answer all telephone calls into the department promptly in line with the Outpatient Call centre KPIs, speaking to our patients and callers with respect and courtesy, be positive and helpful in providing excellent service and assistance. To participate in call reviews and call monitoring to achieve department KPIs. To monitor and action all incoming emails to generic outpatient team inboxes. Ensure all patient demographics are captured accurately and any changes updated on the Trust PAS when notified. To manage new referrals and outpatient appointment waiting lists in line with RTT national targets. To receive and respond to appointment requests. Booking, cancelling, and rescheduling all new and follow up outpatient appointments in line with the Access Policy and agreed clinic booking rules via the Trusts PAS systems. Liaise with relevant specialty service managers and teams to escalate capacity, waiting list and service issues that require urgent action. To check patients in and out of their appointments in real time via the Trusts PAS systems. Complete the checking out process, recording the appropriate outcome and 18-week RTT status documented on the outcome form and booking any respective appointments, ensuring all clinics are cashed up at the end of each day. To liaise with clinicians and services where outcomes are incomplete or missing. To check case note availability prior to clinic, escalating to the appropriate teams for missing records. To keep patients informed of any delays in outpatient clinics in conjunction with the nursing team. To maintain patient confidentiality and be aware of data protection issues when entering all patient information on all Trust administration and clinical information systems. Book interpreter services/transport as and when required and maintain and provide access to interpreter tablets To maintain good working knowledge of all office procedures and to be onboard with the implementation of new processes within the outpatients departments. To be competent and efficient in using the trust IT and PAS systems as required in your role. To maintain and update a variety of systems used within the call centre and kiosks, To assist in the induction and training of new and temporary members of staff in the department. To participate in the PDR process to ensure personal skills are enhanced. Attend team meetings and contribute in the setting of achievable standards to promote improvements in patient care and service development. To undertake minutes/actions of meetings as required To understand when to escalate issues and reporting incidents on the Trusts Ulysses system. To work from outpatient reports i.e. demographics reports, PIFU lists and return post and any new reports introduced to support outpatients transformation. Maintain stock levels, collect, store and keep stationary secure Duties and responsibilities as set out in this job description may be reassigned in order to reflect developments within the trust or operational needs within Outpatient transformation

We're particularly in candidates who can demonstrate the following competencies: Educated to post-graduate level or equivalent level of experience of working at a senior level in specialist area. Skilled at logical problem structuring, able to apply existing knowledge/skills to unfamiliar areas Ability to plan and lead projects or programmes of analytical work Ability to influence internal and external stakeholders Subject matter expertise across a number of key areas relating to analysis and statistics Full details of the fixed term role can be found in the attached documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Radiology Department Assistant - Main Duties and Responsibilities To assist in any administrational duties required to ensure a full outpatient service is provided in the Outpatient reception, Outpatient Call centre and the Booking Teams. To be flexible to a wide range of duties and appropriate tasks on rotation as designated by the Outpatients Supervisor in order to ensure the smooth running of the department. Including covering for colleagues in times of sickness/absence and high workloads. Greet patients and visitors in a pleasant and professional manner, providing a courteous reception service. Excellent communication skills and ability to deal with queries from patients, relatives and carers. To proactively deal with potential situations of conflict, to diffuse and prevent patient complaints. To regularly deal with patients either face to face or via telephone or email who may be emotional or challenging. Liaison with staff both within and outside of the department, GP surgeries and other healthcare professionals on any matters relating to patient referrals/queries. Answer all telephone calls into the department promptly in line with the Outpatient Call centre KPIs, speaking to our patients and callers with respect and courtesy, be positive and helpful in providing excellent service and assistance. To participate in call reviews and call monitoring to achieve department KPIs. To monitor and action all incoming emails to generic outpatient team inboxes. Ensure all patient demographics are captured accurately and any changes updated on the Trust PAS when notified. To manage new referrals and outpatient appointment waiting lists in line with RTT national targets. To receive and respond to appointment requests. Booking, cancelling, and rescheduling all new and follow up outpatient appointments in line with the Access Policy and agreed clinic booking rules via the Trusts PAS systems. Liaise with relevant specialty service managers and teams to escalate capacity, waiting list and service issues that require urgent action. To check patients in and out of their appointments in real time via the Trusts PAS systems. Complete the checking out process, recording the appropriate outcome and 18-week RTT status documented on the outcome form and booking any respective appointments, ensuring all clinics are cashed up at the end of each day. Imaging Clerical Officer - Main Duties and Responsibilities Responsible to receive patients, carers, relatives and other staff, as they arrive in the department in a pleasant, helpful and caring manner. Confirm patients identification and complete any necessary data, e.g. ethnicity, patients telephone number, etc. on to iCare/Cerner and ensuring the data is transferred to the Radiology Information System (RIS) Responsible for directing patients through the Imaging department. Responsible for handling and assisting patients/visitors with queries of a sensitive nature, explaining procedures in laymans terms, what to expect in procedures, in the absence of a clinical staff, stressing the examination requirements, as per agreed procedures. Required to liaise with diagnostic coordinator with updates of patient delays i.e. sudden peaks in patient arrivals. Ascertaining the needs of patients and visitors and taking appropriate action, such as advising on waiting times and how to obtain results of examinations. Responsible for handling telephone and reception queries from patients, other hospital staff and General Practitioners. This will include advising patients regarding preparation for their examinations and taking details of cancellations ensuring they are acted promptly upon including updating RIS (Radiology Information System) accordingly. Responsible for handling enquiries from clinics, doctors and other hospitals requiring a copy of reports and printing and faxing these as necessary. Responsible for ensuring that paper referrals received are date/time stamped and then entered onto RIS (waiting list) prior to the appointment letter being sent. Responsible for booking patients for their examinations and issuing appointment letter to the patient, ensuring that relevant leaflet(s) and any special preparation for the examination are also sent. When booking patients, checking that all booking notes are complied with and the patient is booked appropriately for the correct Radiologist/Radiographer or Sonographers. Responsible for maintenance of the waiting list and advising the Imaging Lead Administrator of issues especially possible breaches before they arise so that actions can be taken early to ensure breaches do not occur.

To coordinate requirements and responses from both internal and external stakeholders with regards to FOIs and SARs service delivery. Act as the first point of contact for Information Governance enquiries, some of which will be of a confidential nature, referring callers onward where appropriate. Assist with Information Governance audits of clinical and corporate departments to ensure compliance information governance standards. Manage and update the information governance staff intranet and website pages. Promote and raise awareness of information governance by working with the Information Governance Manager to plan, organise and deliver training programmes to all levels of staff in the organisation. This includes staff induction, mandatory training and face to face. Assist and monitor Information Governance training reports and chasing staff members who are non-compliant Working within Trust policies and procedures, legislation and NHS standards. To maintain confidentiality and observe data protection guidelines. Attend internal and external meetings representing the information governance team To liaise and consult with departments, officers, local authorities, outside bodies and individuals as necessary by building a network of champions to support you in the role. Plan and manage own workload to weekly, monthly and annual timescales to ensure continuity of service. Demonstrate excellent time management skills and ability to work under pressure and meet tight deadlines. Supporting the implementation of Trust policies, strategies and supporting procedures. Undertake systematic Data Protection Act compliance audits in accordance with national guidance. Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement. Support with requirements of the Data Security and Protection toolkit submission Support with the maintenance of the Information Asset Register and registration of new Assets and Administrators Deliver against agreed objectives, achieving quality outcomes. Organise meetings or events and assist in the diary management requirements of individuals in connection with IG projects.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Full details about the role and application method can be found in the attached role summary. Application method is via CV via Odgers and Berndtson website - www.odgersberndtson.com/92552. Full details regarding the application method are in the attached role summary. For an informal and confidential discussion, please speak with our advisor at Odgers Berndtson; Alex Richardson on 0161 498 3409.

Management Information Officer LBS-008

Description
We are seeking a dedicated and skilled Management Information Officer (LBS-008) to join our dynamic team. The ideal candidate will play a pivotal role in enhancing our decision-making processes through the effective management and analysis of data. As the Management Information Officer, you will be responsible for developing and implementing comprehensive information systems that support organizational goals and improve operational efficiency. Your expertise in data analytics and reporting will be crucial in creating actionable insights that drive strategic initiatives across various departments. You will collaborate closely with senior management to assess information needs and develop data-driven solutions that inform policy and program development. Additionally, you will oversee the collection, processing, and dissemination of information, ensuring its accuracy and relevance. We are looking for someone who is not only adept at managing complex data sets but also possesses strong communication skills to present findings to stakeholders effectively. If you are passionate about leveraging information management to support organizational success and have the skills to thrive in a fast-paced environment, we invite you to apply for this exciting opportunity.

Responsibilities
Develop and maintain management information systems to facilitate data collection and analysis.
Prepare regular reports and dashboards for senior management to support decision-making processes.
Collaborate with various departments to understand their information needs and provide tailored solutions.
Monitor data quality and implement processes to ensure accuracy and integrity of information.
Analyze data trends and provide actionable recommendations to improve organizational performance.
Train staff on the use of management information systems and data reporting tools.
Ensure compliance with data governance and security policies.
Requirements
Bachelor's degree in Information Systems, Data Management, Business Administration, or a related field.
Proven experience in data management, analysis, and information systems.
Strong proficiency in data visualisation tools and reporting software.
Excellent analytical and problem-solving skills.
Ability to communicate complex information clearly and concisely to various stakeholders.
Experience with database management and data warehousing concepts.
Strong attention to detail and organisational skills.

Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £19.11
Location: Southwark, South East London

Should you wish to apply for this job opportunity, please send an up to date CV.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

• You will work with customers and stakeholders to solve technical problems and provide technical support both in a distance and on-site capacity.
• You will work with Afloat Submarine C4I IPT to assist in or lead the Common Submarine Radio Room Multi-Reconfigurable Training System project planning for the installation, testing and implementation of new systems and technologies shipboard.
• You will perform system testing, fielding, troubleshooting, repair, and maintenance to restore or maintain MRTS systems to normal operating condition.
• You will develop service level agreements that define requirements/expectations for the delivery of customer support services and implement performance criteria to ensure that requirements are met.
• You will implement performance metrics to evaluate the efficiency and effectiveness of the customer support center, applying results in increasing productivity, improving service quality and professionalism.
• You will be calculating metrics within existing performance measurement systems and assisting customer support representatives in their application.

Starting at $72,553 Per Year (NO 4)

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.