Total 53 customer service job vacancies in Others category in d20 bishan ang mo kio

Responsibilities:

• Coordinate import consolidation operations, including booking, documentation, and tracking of shipments.
• Liaise with overseas agents, carriers, and suppliers to ensure timely collection and delivery of cargo.
• Monitor shipment progress and proactively address any issues or delays that may arise.
• Prepare and review shipping documents, including bills of lading, commercial invoices, and packing lists, to ensure compliance with customs regulations and company standards.
• Maintain accurate records of shipments, including arrival and departure times, cargo weights, and dimensions.
• Communicate regularly with customers to provide status updates and address inquiries or concerns.
• Collaborate with internal departments, such as customer service, sales, and finance, to ensure seamless execution of import consolidation activities.
• Identify opportunities for process improvement and implement best practices to enhance operational efficiency.
• Stay informed about industry trends, regulations, and market conditions affecting import consolidation operations.

Details

• Input all details of co-load, consol, FCL once pre-alert received from POL agent.
• Check Debit Note/Credit Note/Collection sheet by agents.
• Provide instruction to warehouse.
• Liaise with consignee/carrier/agent via email.
• Arrange payment and provide authorisation letter(LOA) to carrier/co-loader.
• Provide arrival notice.

Qualifications:

• Minimum of 1 year of experience in import consolidation operations within the freight forwarding industry.
• Proficiency in freight forwarding software and Microsoft Office suite.
• Strong understanding of international trade regulations and customs procedures.
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients, vendors, and internal stakeholders.
• Detail-oriented with strong organizational and problem-solving abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.

Job Description & Requirements

• Handle phone calls, incoming mails and courier documents
• Support Brand Manager in resolving product issues or complaints
• Attend to walk in customers and co-ordinate with service technicians
• Do simple testing & product demonstration (training provided)
• Update inventory of spare parts
• Assist in the selling of spare parts and accessories
• Payment collection and arrange delivery, if any
• Prepare month end sales and service reports
• Other ad-hoc duties as and when assign by Brand Manager

REQUIREMENTS:

* Min GCE O/N level or its equivalent

* Proficient with MS Office software

* Possess problem solving and excellent customer service skills

* Proficient in English languauge

Job description

Responsibilities:

• Install, Maintain and Repair Industrial Air Filtration Plants, ACMV, HVAC Systems and Air Ventilation Systems.
• Troubleshoot at Dismantle defective machines for Repair/Maintenance
• Record & Issue in Service Report after performing service or repair job

Requirements:

• At least an ITE, Secondary/ “O” Level. Entry level are welcomed to apply
• Experience infield servicing of Electrical/Mechanical Industrial machinery would be preferred
• With Aircon repair/servicing experience will be added advantage
• Able to work independently with minimal supervision
• Able to take up new challenges and learn product knowledge
• May require to work on weekend & overtime
• Preferred to possess driving license

Job summary

Install, Maintain and Repair Industrial Air Filtration Plants, ACMV, HVAC Systems and Air Ventilation Systems at Client's places.

Key selling points

• Attractive Remuneration Package
• Vibrant and Flexible working culture
• 5 days work week. 8.30am-5.30pm

• Install, Maintain and Repair Industrial Air Filtration Plants and Systems.
• Dismantle defective machines for repair by using tools.
• Record down in Service Report after performing service or repair job.
• Reassemble machines and equipment follow by repair, testing and making necessary adjustment if needed.
• Liaise with suppliers and sub-subcontractors for arrangement of materials, equipment, tools and other sub-contracting work activities.
• Ensure that only current version of documents (contract specifications, electrical and instrumentation drawings, materials submittal, method statement and risk assessment) are accessible at the point of use.

Job Requirements:

• At least an ITE, Secondary/"O" Level. Entry levels are welcomed to apply.
• Experience infield servicing of Electrical / Mechanical Industrial Machinery would be preferred.
• With the industrial servicing experience will be added advantage.
• Able to work independently with minimal supervision.
• Must be able to work on weekend & overtime.
• Must possess driving license.
• IMMEDIATE VACANCY

REACH Family Service is a community based social service agency commissioned and funded by the Ministry of Social and Family Development. We serve vulnerable and low-income families and individuals residing in the Bishan, Sin Ming, Shunfu and Thomson vicinity. We collaborate with clients to harness their strengths and resources as well as to provide the support they need to face challenges and strengthen family bonds.

JOIN US if you are a passionate individual, service oriented and a team player committed to exemplify the values of the profession and the agency.

The role of the Social Worker/Counsellor is to provide support for low-income and/or vulnerable individuals and families with social and emotional issues, and work towards stability, self-reliance and social mobility.

He / She is responsible to develop and implement intervention plans according to professional judgement and knowledge, conduct casework and group work as well as implement and evaluate community development activities and programmes to address service gaps in the community.

Key Responsibilities:

· Provide casework intervention, counselling and information & referral to families in line with REACH FSC Guidelines and MSF’S Services and Practice Standards for FSC.

· Attend to callers/walk-ins and refer clients to appropriate agencies.

· Maintain timely and detailed case recordings.

· Ensure KPIs and standards of C&C are met.

· Participate in supervision sessions and maintain proper recording of supervision, especially for risk cases.

· Undertake supervision of interns, if assigned.

· Develop, plan, lead, and evaluate evidence-based programmes/ group work with research components.

· Network and collaborate with other organization/community stakeholders in planning and implementation of programme/group work.

· Undertake additional responsibilities such as committee work for agency initiatives.

Requirements

· Possess a Degree in Social Work or Graduate Diploma in Social Work

· Minimum 2 years of relevant experience

· Has a registered Social Work Accreditation

· Conversant in English and any 2nd language

· Good communication and interpersonal skills

· A good team player, dynamic and self-motivated

· Has a strong passion in reaching out and making a difference in the lives of the needy

· Only Singaporeans

Job Highlights

• HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)
• HIGH ATTRACTIVE INCREMENT ($$$)
• HIGH OVERTIME PAYOUT ($$$)
• 2 TIMES BONUS YEARLY ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- Monthly S$ 3,000.

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Handling of car accident reporting related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

176 Sin Ming Drive, #01-11, Singapore 575721

Interview Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Provides scientific leadership in qualitative and quantitative analyses in support of the management of invasive species, including arthropods, diseases and other plant pests.
• Determines from a scientific standpoint, the likelihood of invasion, establishment, and movement of quarantine-significant exotic pests in the United States.
• Obtains, validates, and analyzes data related to pest identification and diagnostics.
• Develops methods of detection and inspection including scientific and statistically sound sampling procedures for survey of quarantine-significant pests.
• Estimates spatially dependent probabilities of presence or absence of pests using multivariate statistical analysis of sampling data and factors associated with infestation.
• Reviews work plans, research proposals, experimental plans, manuscripts, and proposed PPQ protocols to ensure that procedures are statistically valid and meaningful.

Job Description & Requirements

Position Overview: We are seeking a dedicated and customer-oriented individual to join our team as a Waiter/Waitress. The ideal candidate will play a crucial role in providing excellent service to our guests, ensuring their dining experience is enjoyable and memorable. The position involves working in a dynamic and fast-paced environment, including holidays and weekends.

Responsibilities:

1. Customer Service:Greet and welcome guests with a friendly and positive attitude.
Assist guests in making menu selections and provide recommendations when necessary.
Take accurate orders and relay them to the kitchen staff promptly.

2. Table Service:Serve food and beverages in a timely and efficient manner.
Ensure tables are set up properly and maintain cleanliness throughout service.
Anticipate guests' needs and respond promptly to any requests.

3. Knowledge of Menu:Stay informed about menu items, specials, and beverage offerings.
Provide detailed information about menu items, including ingredients and preparation methods.

4. Upselling:Suggest additional items, such as appetizers, desserts, or beverages, to enhance the dining experience.

5. Team Collaboration:Work collaboratively with kitchen staff to ensure smooth coordination between the front and back of the house.
Communicate effectively with colleagues to provide excellent service.

6. Handling Payments:Present bills to customers, handle payments, and process transactions accurately.
Maintain a high level of integrity and honesty when handling cash and credit transactions.

7. Cleanliness and Organization:Keep the dining area clean and well-organized.
Assist in the setup and breakdown of the dining area before and after service.

8. Adherence to Policies:Follow company policies and procedures regarding service standards, hygiene, and safety.
Attend training sessions to stay updated on new menu items and service techniques.

9. Flexibility in Schedule:Be available to work during holidays, weekends, and evenings as per the restaurant's schedule.
We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Management executives focus on improving leadership and management systems within a company, implementing guidance systems for staff members, tracking manager performance and satisfaction, and so on.

• studying policies and procedures to improve them
• improving company compliance to policies
• implementing guidance systems for staff members
• guiding leadership practices within the company
• designing goals and strategies for reaching them
• determining department operations and sizes
• creating smaller teams and groups for projects
• planning client retention strategies for company use
• developing company management budgets
• overseeing leadership and management hiring practices
• ensuring managers are consistently following procedures
• producing guidelines and regulations for leadership

About My Queen

Join My Queen, a rising leader in postpartum care and wellness, where you'll not only build a fulfilling career but also contribute to women empowerment and the support of first-time/young mothers. This is a unique opportunity where every day, you’ll have the joy of working with adorable babies while making a real difference in the lives of new mothers.

At My Queen, we believe in empowering women—both our clients and our team—by creating a nurturing, inclusive environment where women thrive. As part of our team, you’ll have the unique opportunity to support new mothers as they navigate this crucial time in their lives, providing care, compassion, and guidance.

We are passionate about fostering personal and professional growth, especially for those who want to make a real impact. As a fast-growing company, we offer ample opportunities to advance in a meaningful career, while contributing to the success of a brand that champions women’s strength, resilience, and well-being.

Be part of a team that’s reshaping the future of postpartum care but also lets you experience the delight of working with cute, lovable babies every single day. Together, we can uplift new mothers, promote wellness, and grow with an organization that's making waves in the industry.

Apply now and join a company that values empowerment, compassion, and positive change!

Job Description

At My Queen, we believe that every woman deserves the royal treatment after childbirth. Our quintessential women, representing the epitome of modernity, inspire us to create a haven of maternal wellness unlike any other. From the moment they step through our doors until they cradle their precious bundles of joy, we offer unwavering support, care, and guidance. With cutting-edge facilities and a team of healthcare assistants, we aim to set new standards in prenatal and postpartum care, catering to the unique needs of every queen who graces us with her presence. We believe in a Happy Mum, a Happy Baby.

As a Healthcare Assistant at My Queen, you will play a vital role in providing compassionate care and support to mothers and new-born infants during their stay with us.

Job Responsibilities:

Baby care duties include:

• Cleaning, bathing and changing of diapers
• Assist in feeding of babies
• Taking note of babies’ temperature, feeding pattern, mental/physical behaviour, and/or other necessary information
• Monitoring of babies’ growing progress
• Guide parents in infection control and baby safety measurements
• Ensure Baby Safety
• Umbilical Care
• Oral and Eye Care
• Assist in any other duties as required by the supervisor or manager

Mummy Care Duties Include:

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques
• Assist mothers in understanding and coping with postnatal conditions
• Assist in any other duties as required by the supervisor or manager

Working Hours

• 2 x Morning shifts (preferably 1 weekend and 1 weekday)
• 11 hours each shift (8am to 830pm inclusive of 1.5 break time)

Location

• Located within Oasia Hotel, Sentosa (Right beside Imbiah Station)

Salary

From $120 per shift onwards

• Subjected to experience / qualifications
• Higher hourly rates for Weekends & Public Holidays

*Salary stated in the listing is calculated based on the employee working the minimum amount of days*

Additional Information:

• Basic training will be provided
• Lunch and dinner are provided
• Uniform provided
• Increment of salary according to length of service

Job Requirements

• Singaporean and PRs only
• Strong mindset to remain calm and patient
• Physically fit to carry out daily tasks of carrying infants, and standing for long hours.
• Relevant experience would be good
• Preferably able to commit twice a week
• Preferably able to work on Weekends & Public Holidays

*We are looking for individuals who have graduated and demonstrate maturity*

Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements and skills

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

Responsibilities:

1. Responding to Inquiries

- Answering customer inquiries via phone, email, or chat promptly and professionally.

- Providing information about products, services, and company policies.

- Assisting customers with order placement, tracking, and cancellations.

- Providing updates on shipment status, and resolving shipping-related issues or concerns promptly.

2. Handling Complaints and Issues

- Addressing and resolving customer complaints or issues in a timely and effective manner.

- Escalating complex issues to supervisors or relevant departments for resolution.

- Offering solutions, refunds, or replacements as per company policies.

3. Providing Support and Assistance

- Assisting customers with technical problems or difficulties using products/services.

- Offering after-sales support, troubleshooting, and guidance.

- Providing guidance on product usage, maintenance, or installation.

4. Maintaining Customer Records

- Recording and updating customer information, interactions, and transactions in databases or

CRM systems.

- Keeping detailed and accurate records of customer inquiries and resolutions.

- Managing shipping documentation, including preparing bills of lading, certificates of origin and

other required paperwork. Ensuring compliance with international shipping regulations and trade

laws.

5. Coordinating Shipments

- Facilitating the arrangement of shipments, coordinating with carriers, freight forwarders, and

logistics companies to ensure timely and cost-effective transportation of goods.

6. Offering Professional Service

- Demonstrating professionalism, empathy, and patience in all interactions with customers.

- Upholding company values and maintaining a positive company image.

7. Collaborating with Other Departments

- Liaising with other departments to resolve complex customer issues or inquiries.

- Communicating customer feedback or recurring issues to relevant departments for improvement.

8. Continuous Learning and Improvement

- Staying updated on product knowledge, company policies, and industry trends.

- Participating in training sessions to improve customer service skills.

- Seeking feedback and actively working on self-improvement.

Requirements:

- Diploma in Business, Sales or Marketing, or a related field.

- Knowledge of logistics, automotive and industrial sectors, and marine industries.

- Excellent communicaton and interpersonal skills.

- Problem-solving abilities.

- Ability to work independently and as part of a team.

Work Hours

Monday to Friday

9.30am to 6.30pm

1 hour lunch break

Saturday

12pm to 4pm

Job Description and Requirements

• Set out marketing plans and implementation action plans on the company's range of products with primary objective of retaining existing clients and penetrating new corporate relationships.
• Increasing market share and maximising profitability within framework of the company's overall strategic plan.
• Execute, Implement marketing plans and strategies.
• Coordinate properties viewing arrangement with current tenants and potential clients and showcase property features to potential clients.
• Prepares sales documents (quotation, service agreement and invoice) to be vetted by HOD before forwarding to clients. To follow up on timely payment from Client.
• Coordinate guests check in/0ut process with other relevant departments.
• Handles clients complaint and feedback. Target to resolve issues raised, with consultation with superior in order to maintain exceptional customer service and customer satisfaction
• Builds and maintains strong relationships with corporate or individual clients, travel agencies, an other key stakeholders to secure business partneship.
• Monitor market trends, other competitor activities.
• Update and monitor social medial platform and OTA/booking platforms. Digital marketing.
• Monitor and manages from inventory and prices to optimize occupancy and revenue
• Assists with operational exigencies and longer work hours may be required from time to time.
• Strong communication and interpersonal skills
• Proven track record in marketing sales
• Ability to multitask and prioritize tasks effectively
• Knowledge of market research and analysis techniques
• Proficency in CRM software and Microsoft Office suite.
• Must have knowledge of Little Hotelier
• Knowledge of Myob system and Xerox

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Reporting to the Programme Lead, the Community Case Manager is key in managing care services for clients and enhancing the capabilities of community carers.

Roles & Responsibilities:

Client Care

• Conduct home visits to assess clients' needs and create personalized care plans.
• Perform psycho-social assessments to recommend suitable service linkages.
• Administer nursing procedures (e.g., monitoring vital signs) in home settings, ensuring safe and efficient use of resources.
• Educate patients and caregivers to improve health outcomes and self-care.
• Collaborate with external healthcare partners to coordinate seamless care.
• Maintain accurate visit logs and client documentation.

Team Leadership & Development

• Lead and support a team of micro-jobbers, overseeing skill development and work scheduling/assignments.
• Provide guidance on job-related tasks and address challenges faced by micro-jobbers.
• Attend trainings and case conferences to enhance client care and support for caregivers.

Strategic & Administrative Support

• Collaborate with the Programme Lead to plan, execute and enhance program operations and strategic direction.
• Engage in projects as assigned by supervisors.
• Handle administrative tasks, including data collection and report preparation.
• Ensuring compliance with healthcare regulations and organizational policies.

Candidate Profile:

• Registered Nurse with the Singapore Nursing Board.
• Diploma or degree in Nursing.
• Minimum 3 years of experience, with at least 1 year in community nursing preferred.
• Additional qualifications in social work or case management are advantageous.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for elderly care in community settings.
• Proficient in Microsoft Office.

Working Hours - Part Time

- 3 Work Days Per Week ONLY!!!

- 9am to 5pm

Salary

- $1600 Per Month + CPF Contribution

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Handling of car accident reporting related matters

Working Location

East - Kaki Bukit

15 Kaki Bukit Road 4, #01-32, Singapore 417808

Central - Sin Ming Drive

176 Sin Ming Drive, #01-11, Singapore 575721

Interview Location

Central - Sin Ming Drive

176 Sin Ming Drive, #01-11, Singapore 575721