Total 25 customer service job vacancies in Others category in bristol bs16 7lb

Senior Tax Manager

Location: Bristol

Contract: Permanent

Rate: £75,000 - £90,000

Hybrid Working

Start date: Flexible

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prestigious Accountancy firm based in Bristol for a Senior Tax Manager. This is an exciting opportunity for a Tax professional with 8 years of post-qualification experience to join a rapidly growing firm. If you are looking to build on your tax expertise, this position offers excellent career growth, a flexible remuneration package, and hybrid working opportunities.

Main responsibilities

• Manage and coordinate business tax compliance and advisory projects, ensuring high-quality service delivery.
• Build and maintain strong relationships with clients, managing expectations and fostering trust.
• Plan budgets, allocate resources, and oversee project progress to meet engagement objectives.
• Collaborate with cross-functional teams to deliver comprehensive tax solutions.
• Lead and mentor team members, fostering a supportive and growth-oriented work environment.

Candidate Requirements

• A university degree and at least 8 years (Senior Manager) of relevant experience in business tax.
• A CPA, CA, or equivalent certification in a relevant specialisation.
• Strong skills in leadership, organisation, analysis, and supervision.
• A proven track record of managing large and complex projects.
• A passion for learning and applying tax technology advancements.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Location: South West (Bristol and surrounding areas)
Salary: £40,000 per annum
Contract Type: Permanent, Full-time
Benefits: Company car or car allowance, enhanced pension scheme (7% company contribution), increasing annual leave with service, flexible working options, and more.

Make a Difference, Create Lasting Impact
Are you passionate about creating meaningful change in communities? Do you thrive on building relationships, driving initiatives, and delivering real-world benefits? If so, we want you to join our team as a Social Value Coordinator!

In this rewarding role, you'll be instrumental in shaping and delivering social value commitments across our South West projects. You'll work closely with local communities, stakeholders, and internal teams to ensure our work leaves a positive legacy.

As Social Value Coordinator, you'll:

• Collaborate with project teams to achieve and exceed social value KPIs, typically managing 6-7 projects.
• Engage with stakeholders, communities, and voluntary organisations (VCSEs) to foster strong partnerships.
• Implement project-specific social value plans in collaboration with internal teams, clients, and supply chains.
• Capture Impact by monitoring social value data and maintaining accurate internal records.
• Report on progress through case studies, monthly updates, and social value reports.
• Champion Initiatives such as Smartwaste for the business hub.
• Coordinate Work Experience programmes and act as the primary contact for participants.
• Research & Innovate by identifying local community needs and proposing new social value opportunities.
• Promote Success through marketing channels with the support of the marketing manager.
• Represent the company at events and conferences to showcase social value achievements.

We are looking for a driven and compassionate individual with:

• Experience in a social impact or related role.
• Passion for social value principles and empathy for community challenges.
• Knowledge of social value legislation and best practices.
• Excellent Communication Skills to positively engage with a range of stakeholders.
• Strong Organisation to manage multiple projects and deadlines.
• Confidence in public speaking and activity delivery.
• Attention to Detail and numerical proficiency for tracking and reporting.
• Flexibility and a willingness to travel frequently within the South West.

We offer:

• Enhanced pension scheme (7% company contribution).
• Company car or car allowance.
• Increasing annual leave entitlement with service.
• Comprehensive health coverage for eligible roles.
• Flexible working options and a collaborative environment that values your contributions and prioritises your well-being.

We are a trusted organisation with a long-standing reputation for delivering exceptional results and making a positive impact on the communities we serve. With a focus on collaboration, innovation, and sustainability, we are committed to leaving a lasting legacy in the South West and beyond.

Our client based in Bristol is currently recruiting for a Risk Assessor to join their commercial team as soon as possible.

This is a full time, permanent position covering Bristol and surrounding areas.

The purpose of the role is to support with the delivery of all aspects of the water hygiene compliance contracts within their area.

Responsibilities:

• To carry out Legionella Risk assessments, reviews and surveys in line with company procedures and method statements.
• Ensure all survey forms and work records (electronic system based) are complete and accurate.
• Assist with technical development of the risk assessment document
• Ensure all Health & Safety procedures are followed and recorded, and are complete and accurate.
• Ensure all arrangements for visits with clients are made in a timely and professional manner.
• Provide full support to Service Manager, as and when required.

Requirements:

• A detailed working knowledge of the HSE's ACoP L8, HSG274 and HTM-04-01
• An excellent understanding of Water Regulations and hold an appropriate certificate.
• Full Driving Licence

If interested, our client is looking to move quickly and are therefore offering a salary of between £32,000 - £40,000 per annum based on experience and suitability. For more information please feel free to get in touch on 01772 208967 or email at james.glover@servicecare.org.uk

Placement Officer

Location: Bristol
Contract: Initial 4-month contract, Full-Time (37 hours per week)
Hourly Rate: £16 Umbrella per hour (£13 PAYE)

We are seeking a proactive and highly organised Placement Officer on an initial 4-month contract, based in Bristol. This is a full-time role (37 hours per week) offering a competitive hourly rate of £16 umbrella per hour.

Key Responsibilities:

• Source and negotiate suitable care packages for children that meet their needs while ensuring value for money.
• Manage a busy workload, including handling the duty desk and prioritising new referrals effectively.
• Oversee a caseload of placement searches, ensuring placements are found and confirmed in a timely manner.
• Prepare and present reports and options appraisals to the Head of Service and Service Director for placement approval.
• Maintain accurate case records and ensure administrative tasks comply with departmental policies and procedures.
• Review and evaluate referrals to ensure they meet quality standards, providing feedback and challenges when necessary to secure well-matched placements.

Essential Requirements:

• EITHER: A relevant level 3 qualification (e.g., NVQ Level 3, BTEC, or relevant A-levels)
• OR: Equivalent knowledge gained through relevant experience.
• A good understanding of the types of specialist services available for children and how these services impact placement decisions.

Additional Information:
This role offers an excellent opportunity to make a difference in a dynamic and supportive environment. If you are highly organised, have strong attention to detail, and are committed to delivering quality placements, we want to hear from you!
To apply, please submit your CV outlining your relevant experience.

Company: Service Care Solutions
Trust: Humber Teaching Hospitals NHS Foundation Trust
Location: Prospect Road, Scarborough, YO12 7LB

Position: Physiotherapist
Specialisation: Scarborough Core Therapy

Shift Pattern: 3 days per week | 9am - 5pm
Pay Rate: £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conducting initial assessments to understand patient injuries, disabilities, or chronic conditions.
• Creating individualized treatment plans tailored to each patient's condition, goals, and lifestyle.
• Setting achievable objectives to aid recovery, reduce pain, and improve mobility.
• Using specialized techniques like ultrasound, electrical stimulation, and heat or cold therapy.
• Documenting progress, challenges, and any changes in patient condition.

Qualifications and Requirements:

• Fully enhanced, valid DBS
• Must be a driver with license
• Must have knowledge of SystemOne
• Must have experience calculating NEWS2 Scores

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

SEND Consultant

Duration: Initially 11 months
Hours: 37 hours a week
Rate: £550 umbrella a day (£435 PAYE a day)

Bristol City Council are looking for a SEND Consultant to join their team. This role is required to be in Bristol a minimum of 2 days a week to build relationships and visit the school estate in person

As a SEND Consultant you will:

• Internally review and improve the Local Authority's approach to funding specialist provision and also work directly with schools and multi-academy trusts in Bristol to deliver new Specialist places in mainstream settings
• Work in internal staff and external stakeholders to identify issues with the current SEND financial system, develop and implement new processes and deliver transformation to improve the model
• Manage and oversee operations to identify opportunities for new places, negotiate funding agreements, specifications and delivery timescales
• Work alongside the Head of Capital Projects/Capital Programme Manager to ensure new specialist places are delivered on time

Requirements

• Proven experience in leading changes to SEND financial systems
• Good knowledge of SEND and related statutory responsibilities
• Possess a strong understanding of capital delivery in educational settings and a successful track record of managing a significant capital programme with a complex stakeholder
• Experience of working with schools to negotiate and deliver school places
• Experience within a similar role

This role is part time 22.5 hours, 3 days per week and paying £25,623 pro rata per annum.

Applying candidates should ideally have experience working with offenders or people in the criminal justice system, older people or people in a social care setting.

OVERALL PURPOSE:

To co-ordinate the training, supervision and management of the Buddy Support Worker programme at HMP Ashfield with occasional support in other prisons in the North West covering annual leave or sickness.
To provide high quality, innovative, holistic, responsive support, advice and intervention to ensure the needs of those who have health and social care needs are supported.

Works with:

Prisoners, Prisons, Local Authority Social Work Team, Healthcare, Education, Probation and other voluntary/third sector agencies in addition to Recoop & BCHA Teams.

Key responsibilites:

• To work within the Contract, the policies, procedures and budgets set by the Recoop Board
• To work closely with the Prison Service Quality Manager and Recoop Management Team, supporting the development and delivery of work-streams during the life of the contract.
• To recruit, plan and deliver the Buddy Support Worker programme of training to prisoners, using the modules and resources available, providing a consistent, quality service.
• To ensure the organisational and individual statutory responsibilities are met with regards to safeguarding children and vulnerable adults.
• Promote the engagement and retention of Buddies through delivery, observations and supervision, providing support and follow up training where required
• Adhere to all prison health, safety and risk requirements including risk assessment of course delivery and Buddy engagement, adhering to Prison Service Instructions (PSIs) and all appropriate procedural requirements.
• To promote equality and diversity and appropriate Buddy conduct throughout all delivery and Buddy engagement.
• Schedule monthly Buddy Forums allowing for sharing of good practice and for concerns to be raised. Bi-monthly, the Forum should include Training opportunity in line with the Contract.
• Support prison / local authority staff to understand the training aspects and the importance of them being involved in supporting the programme.
• Work alongside nominated Wing Officers and Managers enabling them to support the Buddies on a day-to-day basis.
• Ensure that all files (paper and electronic) are maintained in a meticulous order for audit review purposes and maintaining accurate and complete records. All data and information relating to clients is accurate and shared in the appropriate way with key stakeholders
• Work with the Data Manager and other business growth partners within Recoop to develop consistent data and quality approaches and structures.

For more information please contact Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk

Our Civils Client based in Bristol are currently recruiting for a Project Manager to join their District Heating project as soon as possible.

This is a full time, temporary contract outside IR35 at between £400 - £500 per day.

The purpose of the role is lead and manage the team involved in Project from design stage right through to execution
and Commissioning lifecycle including, taking overall responsibility for performance and delivery of project(s) to required timescales, budgets, and quality standards.

Responsibilities:

• Create, document and communicate a plan to the team involved; following this, implement, review and update the plan as necessary.
• Liaise with client to understand and interpret their requirements, highlighting and advising Managing/Commercial Director of any deviations or variations from existing contract.
• Draw up a detailed Project Plan, which will highlight all technical and installation tasks which can be used for progress reporting and tracking to higher management and the client as and when required.
• Create, manage and adapt programmes and arrange everything necessary to complete as targeted. (i.e. Traffic Management, Labour, Plant & Materials.)
• Ensure that Health, Safety, Environmental and Quality standards, and requirements are fully incorporated into the Plan and adhered to throughout the duration of the project.
• Ensure all RAMS are accurately developed throughout the project to cover all elements of works being carried out.
• Allocate the resources needed to achieve the project to agreed timescales and standards of quality.
• Monitor to establish that each stage of the project is progressing according to agreed timescales and quality standards, taking action to resolve if delays or problems are occurring.
• Manage the client relationship through regular communication, keeping them informed of progress and checking satisfaction levels so that any difficulties can be resolved.
• Assist with the preparation of O&M manuals upon completion of the project.

Requirements:

• A minimum of 5 years' experience of managing projects in a civil environment specifically District Heating.
• Thorough understanding of NEC4 Option C contract.
• Extensive experience of programming - Microsoft Project
• Qualified SMSTS
• Previous experience in traffic management and temporary works coordination.
• Full understanding of Quality, Health, Safety and Environmental management policies and procedures.
• Knowledge of the 'Construction (Design and Management) Regulations 2015'
• Good IT skills - Word, Excel, and Microsoft Project

If interested or require further information, please feel free to get in touch on 01772 208967 or via email at james.glover@Servicecare.org.uk

Job Title: Senior Payroll Officer
Location: Avon and Somerset Constabulary Police HQ
Contract: Full-time
Pay Rate: £19 per hour
Recruitment Agency: Service Care, recruiting on behalf of Avon and Somerset Constabulary
Contact Information:

• Phone: 01772 208962
• Email: Lewis.Ashcroft@ServiceCare.org.uk

Job Overview:
Service Care is recruiting for a Senior Payroll Officer to join the Avon and Somerset Constabulary's payroll team. The successful candidate will support the Payroll & Pensions Manager in delivering a high-quality payroll and pension service. This role requires a subject matter expert who can provide advice on a wide range of payroll and pension issues, while also supervising Payroll Officers and ensuring compliance with statutory regulations.
Key Responsibilities:

• Payroll and Pension Support: Assist in the efficient delivery of payroll and pension services in compliance with processes, policies, and legislation.
• Project Leadership: Lead and support various projects, ensuring payroll and pension advice is provided to enhance service delivery across the Constabulary.
• Compliance and Reporting: Ensure compliance with all pension and statutory regulations, including accurate reporting and auditing.
• Process Review and Maintenance: Continuously review and maintain payroll controls to ensure accuracy, especially before BACS transmission.
• Exception Reports and Queries: Handle exception reports after pay runs and resolve anomalies or queries promptly, maintaining service quality in accordance with agreed working practices.
• Policy Interpretation: Provide support to the payroll team by interpreting statutory maternity, paternity, and adoption regulations for staff and officers.
• Collaboration: Work closely with HR, Finance, and other stakeholders to ensure interdependencies between business areas are considered, especially in relation to compliance with legislation, policies, and payroll software solutions.

Experience and Qualifications:

• 
  Essential:
  • Proven experience in end-to-end payroll processing, delivering high-quality, customer-focused services.
  • Experience resolving complex payroll issues while ensuring compliance with statutory regulations.
  • Strong communication skills (both written and verbal) with the ability to manage competing deadlines and adapt positively to change.
  • Excellent administration skills and attention to detail, particularly in managing data and information.
  • Proficiency in using computer software, including HR/Payroll or ERP solutions.
• 
  Desirable:
  • Experience with public sector pension schemes.
  • Knowledge of system implementation.
  • Understanding of police officer regulations and police staff terms and conditions.

How to Apply:
If you have experience in payroll processing and are looking for a challenging role within the public sector, we would love to hear from you. Contact Lewis Ashcroft at Service Care for more details or to apply:

• Phone: 01772 208962
• Email: Lewis.Ashcroft@ServiceCare.org.uk

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Worker. As a Recovery Worker you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Worker;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Worker;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Worker;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Worker role please send us your CV by clicking 'apply now'!

Service Care Solutions have an exciting opportunity for a Site Operative with a background in Facilities to join a client we are working with based in Bristol on a 10 month Fixed Term Contract.

Job Purpose: To carry out programme of works as instructed by site foreman

KEY TASKS & RESPONSIBILITIES:

• Carrying out labouring duties which will be in line with
• Ensuring that Health & Safety and Method Statements are strictly adhered too.
• Attend and Complete all Relevant Job Training as requested.
• Ensure Good Housekeeping, including Security of Materials and Equipment.
• Cleaning and tidying of site, site welfare and site perimeter
• Ensure Good Time keeping by all Company Employees on site.
• To carry out any reasonable request and/or additional duties from the Site Foreman to the highest standard.
• To ensure the wearing of Correct Company Uniform and Health & Safety Wear at all times and carry out all duties in a Professional Manner.
• Gate-person and Traffic Management Duties Supporting site team to achieve Considerate Constructor Scheme to achieve Performance Beyond Compliance Certificate

Due to the location of this role, we are seeking a candidate who holds a Full UK Driving License.

ABOUT YOU;

• Previous experience in a Caretaker, Site Maintenance, Premises Assistant, Janitor, Estate Officer or similar role.
• Hold a Full UK Driving License
• Live within the South Gloucestershire Area
• Keen Learner willing to undergo work related training.

If you would like further information on this role, and to apply, please contact Prakash by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.

Our client is an established and leading provider of Technical, Safety and Risk Management Services into a number of highly regulated industry sectors, including Nuclear, Defence, Industry, Aviation and Rail. Due to continued growth they are currently looking to recruit a number of Senior System Engineers with a specialist background in Mechanical Engineering, Nuclear Systems & Operations, Shop/Submarine Systems and / or Naval Architecture.

Ideally the successful candidates will have gained previous experience in the HM Forces or a Defence-related sector and be accomplished in managing projects, systems and people delivering critical outputs to UK Defence.

You may have, or be working towards a professional qualification in Engineering, Programme or Project Management; Obsolescence and Through-Life Capability Management and / or Quality Management & Auditing.

It is ESSENTIAL you are a UK National, either currently holding SC Clearance or the ability to obtain this.

These are Hybrid working opportunities and the successful individual will need the ability to travel frequently, predominantly to Bristol, Plymouth and Barrow-in-Furness. All travel and accommodation to sites are expensed. Candidates located within commuting distance of these locations would be highly desirable

Key Requirements / Experience:

• Qualified to Degree level in a relevant STEM discipline and ideally hold Incorporated status with a professional Institution
• Previous experience in the Defence Maritime sector with specific reference to nuclear powered submarines would be highly desirable
• Demonstrable domain knowledge of Propulsion / Generation or Auxiliary Systems, Hull Design, Naval Architecture and / or Integrated Platform Management Systems in the Submarine or Surface Ship Domains
• Demonstrable Systems Engineering competence in the development/ integration and support of new capability into existing systems
• Experience of developing and managing Operating Documentation / Training Materials / Standards and Qualifications
• Experience in Platform / Systems and Equipment Maintenance, Support and Through Life Capability Management
• Experience in developing and managing User and System Requirements within a recognised framework, such as PRINCE2, P3M or Agile
• Excellent written and verbal communication skills - with the ability to simplify complex ideas

Building Safety Co-ordinator

On-going Contract - Inside IR35

Bristol

About the role

Lead the development and implementation of processes, practice and initiatives to foster a positive building safety culture within Housing and Landlord Services (HLS). To identify opportunities, design and deliver work packages that support the Building Safety & Fire Safety Manager to prepare, monitor and deliver building safety strategies and building safety cases in conjunction with consultants, internal stakeholders, external surveyors and ensure timely reviews are planned and undertaken.

Responsibilities

• Keep up to date with changes in legislation and best practice within the building safety industry.
• Provide expert advice on complex issues and interpretation of policy, procedure and legislation.
• Through the application of appropriate project methodology, manage, support and monitor progress of building safety projects and policy development ensuring objectives (e.g. time/cost and quality) are met.
• Undertake research, developing expertise on subjects affecting building safety identifying opportunities and risks, lead on discrete projects, and coordinate project teams or working groups.
• Work with the Building Safety team members to prepare, monitor and deliver building safety cases in conjunction with consultants, internal stakeholders, external surveyors and ensure timely reviews are planned and undertaken.
• Lead on Building Safety Fund or other applicable grant applications and government returns.
• Understand the different needs and expectations of customers and stakeholders, in relation to building safety, and ensure that processes are in place to meet their needs and exceed expectations where possible.
• Plan and implement different and innovative approaches to meet customer needs and organise and attend consultation meetings, seminars, and working groups with key stakeholders as appropriate.
• Manage a small team supporting the administration function of the Building Safety team, ensuring that team members are supported and coached, and regular reviews of performance are undertaken.
• Maintain an excellent up to date working knowledge of:

o Building and fire safety related policies and processes.

o The technologies, systems and databases supporting asset management.

o Best practice in reviewing assets and use of asset data.

• To support improvements departmental, corporate, stakeholder and customer awareness of best practice, legislation and national developments in building safety.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Service Care Solutions are working with our established clients to bring an exciting opportunity for a new Veterinary Surgeon in Bristol! Due to growth and expansion, the team are needing a new member to join on a permanent basis.

This is a fantastic opportunity for a dedicated, customer-focused Veterinary Surgeon to become a key member, delivering excellence in Clinical Care and Customer Service.

Salary: £60,000 per annum DOE + £250 Welcome Bonus
Location: Bristol, BS4
Hours: 40hrs | Monday - Friday
Contract: Permanent

Essential:

• Post Graduate Veterinarian Education
• Experience delivering exceptional care to both patients and clients

Job Description:

• Being responsible for delivering preventative services, treating sick and injured pets, demonstrating real passion for promoting pet wellbeing.
• Delivering excellent Clinical Care.
• Lead the Veterinary Team.
• Providing support and advice to family members.
• Ensuring High Standards of Care.
• Uphold Regulatory Standards, Health & Safety.

Benefits:

• Quarterly Recognition Payments.
• Enhanced Maternity and Paternity Pay.
• Income Protection.
• Electric Car Scheme.
• Boost Employee Benefits and Discounts.
• Help At Hand for Health and Wellbeing.
• Funded Memberships.
• Surgery Discounts.
• CPD Allowance.
• 25 Days Holiday + Bank Holidays
• Internal Leadership Training

Where you will be working
They're part of the UK's largest, independent, family-owned veterinary group with a nationwide presence. They offer exceptional care in the local communities, helping pets to live long, happy, and healthy lives with their families. The state-of-the-art surgeries are purpose-built, light, and spacious and equipped with the latest technology. Together, they're committed to creating an environment that offers exceptional clinical care and where their colleagues love to work, patients are calm and customers feel assured. Take it from me, they're continually investing in developing their growing team and there's never been a better time to join!

At Service Care Solutions, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
• Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend. If they get the role, we'll give you up to £750 per Referral.

To Apply:
Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208963

Financial Assessment & Benefit Officer

About the Role

Bristol City Council are seeking a Financial Assessment & Benefit Officer (Fab Officer) to carry out financial assessments for clients who receive support from Adult Social Care. The role requires excellent interpersonal skills as you will be dealing directly with service users and/or their agents. You will be carrying out the assessment on-line or over the phone.

Key Responsibilities

• Carrying out financial assessments for clients in accordance with the Care Act 2014 and Bristol City Council financial regulations
• Reviewing the financial assessments of clients who have not been reviewed for 2 years or more
• Using Controcc to carry out the assessment and Infomation@work to save documents if needed
• Provision of expertise, information, advice and guidance to Carers, Clients and members of the general public on these specialist area of activity

Requirements

• Experience of adult social care finance
• Experience in finance particularly supporting service users to complete financial assessments and forms and benefit claims
• BTEC in Business and Finance or Competency equivalent to level 3 NVQ in Business and Finance or experience that demonstrates an equivalent acquisition of knowledge or equivalent qualification

Working Arrangements

This company offers hybrid working, with many of the team working full time from home. However, office space is available in Bristol City Centre.

Application Process

If you are interested in this Financial Assessment & Benefit Officer (Fab Officer) role, please submit your CV