Why Serco?
Meaningful and vital work: Working within Health at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
Great people: Hospitals are busy places, and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied, and enjoyable work.
- A company that recognises your contribution.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
Electrical Technician
Norfolk & Norwich University Hospital
Full Time, Permanent (37.5 hours per week)
08:00 – 16:00 (7.5 hours per day)
£34,759.11
- £42,689.71 depending on experience, plus benefits
Here are Serco, we are looking for an Electrical Technician to join our team at Norfolk and Norwich University Hospital. Your role will be to to ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
Norfolk & Norwich University Hospital puts its patients at the heart of everything they do. The Hospital cares for the people of Norfolk, north Suffolk and further afield, providing almost one million out-patient appointments, day case procedures and in-patient admissions every year. The hospital has 1,200 beds and state-of-the art facilities and works closely with the University of East Anglia to train health professionals and have a strong focus on research.
Main responsibilities of the role include:
- To carry out reactive repairs, fault finding, servicing commissioning and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
- To carry out Planned Preventive Maintenance to a wide range of Plant and Equipment.
- To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines.
- To take a proactive approach to the development and review of Health & Safety systems, work instructions and working practices.
- To work in a safe and responsible manner with full regard for own and other’s safety at all Times.
- To attend work in compliance with the Computerised Time & Attendance System.
- To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation
- To use personal communication equipment as requested.
- To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
- Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
- To cover Supervisory duties in absence of Supervisor as requested.
- To attend on-site and off-site training as required.
- To be aware of how the Electrical Technician Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.
What you’ll need to do the role
- Completion of a recognised appropriate Electrical Apprenticeship or other relevant structured Training Program.
- Appropriate City & Guilds and or BTEC certification.
- Proven experience of working in a similar environment.
- Knowledge and understanding of Electrical Building Services.
- Good communication and customer service skills.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.