Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, retirement plan and many other excellent benefits!

Job Summary

The Project Manager ensures that Flowserve meets our commitments on complex aftermarket orders related to repairs, upgrades, hydraulic rerates, and maintenance of rotating pumps and equipment for our customers in industries such as oil, chemical, pharmaceutical, municipal water/wastewater, and power. These complex projects involve technical challenges, substantial risk, and multiple service centers, and they may cross state and international boundaries. The position reports to the Services & Solutions Manager of Project Management, North America and the position is located in Leduc, AB facility.

Responsibilities

• Leads kickoff meetings and phase gate meetings to coalesce strategies into actions. Identifies stakeholders and analyzes their expectations. 

• Proficient at contract review documentation and make sure it reflects what has been negotiated and ensure successful execution throughout the project lifecycle.

• Assists the project team to develop the scope of supply, to translate work breakdown structure into an activity-based schedule and to identify the critical path.  Helps the team to prepare key project management documents.

• Communicates project specifications, terms and conditions to key suppliers.

• Leads project review meetings and collaborates with all disciplines during the project, including engineering, operations, and sales, to ensure that Flowserve delivers on-time, on budget, and to the highest quality standards.

• Maintain a positive customer experience while tracking progress towards budget objectives. Monitors our on-time invoice submissions and cash collections.

• Develops communication plans.  Gathers and integrates reports, data, and information to communicate regular, accurate status and forecasts to all stakeholders, including customers.  Presents project progress to management on a routine basis.

• Identifies and manages risks by ensuring contingency plans are established for all key milestones and triggered if necessary.  Ensures that contract changes are documented, approved, and integrated into the project plans. 

• Captures lessons learned as they occur, then documents and shares them with stakeholders.

• Demonstrates a commitment to effective, standardized project management.  Motivates, coaches and influences team members to learn and use project management tools and to follow best practices. Engages personnel at Flowserve’s service centers to actively participate in project teams and to assist project management efforts.

• 20% overnight travel may be occasionally required.

Requirements

• Bachelor’s Degree in Engineering, Mechanical Engineering. An equivalent of education and experience may be considered.

• 3 to 5 years of experience in rotating or fixed equipment and/or equipment packages will be required.

• 2+ years of experience in project management or related order fulfillment role within a manufacturing environment is required. 

• Deep understanding of project management concepts, with a high proficiency in project management tools and software.

• Deep understanding of the Root Cause Analysis, warranty process and natural drive towards quality.

• Strong understanding of how documents, materials, parts flow through the manufacturing environment.

• Strong written and oral communication and presentation skills with the ability to speak and communicate effectively with various audiences at the site level. Capacity to effectively present information and respond to questions from supervisors and managers at multiple levels of the organization.

• Firmly demonstrated mental and physical organizational skills to break down and sort work into tasks; to identify and order priorities; to establish, communicate, and execute schedules; and to maintain data and files that are current and retrievable.

• Strong drive to make things happen and a strong “can do” attitude.

• A process-oriented mindset, and a demonstrated ability to analyze processes and to provide suggestions for improvement.

• A personal style that is achievement-oriented and collaborative, with the ability to coach others and discuss problems in a way that gets results, promotes teamwork, and builds relationships.

• Computer savvy, and a skilled user of Microsoft Office programs with knowledge of Microsoft Projects.

• Highly organized with proven leadership skills and the ability to achieve objectives with minimal direction.

• Ability to prioritize and manage multiple tasks in a fast-paced and changing work environment.

• Strong analytical and problem-solving skills, in addition to interpersonal, teamwork skills.

Preferred Requirements

• Candidates with experience in pumps or rotating equipment will be preferred.

• Experience operating in an ERP system is a plus.

• PMP certification preferred.

• Self-motivated with a desire to drive a project management culture throughout the region.

• Demonstrate a desire for personal growth and career development.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Position Summary

Epiq Project Managers oversee and contribute to project execution for Remediation and/or Class Action administration work.  Project Managers are the face of Epiq operations to our clients.  Internally, they coordinate with our sales representatives, data analysts, web developers, call center supervisors/managers, disbursement specialists, claims analysts, and a host of other personnel to ensure project deliverables are met. The position requires considerable judgment and latitude in performing job duties, with minimal to moderate direct supervision. The Project Manager determines key milestones, deliverables, dependencies, and timelines, as well evaluates and mitigates issues, risks, capacity and budget needs and monitors and reports on overall project progress.

This position will oversee one or more Project Coordinators in the Client Services department, and potentially oversee one or more, Supervisors, and/or Project Specialists.

Job Responsibilities

• Project Execution & Resource Management – Continually monitor, evaluate, and guide project staff to meet project deliverables on time, within budget, and to the highest quality standards. Effectively delegate tasks and duties to the project team, and ensure assignments are completed on time and within scope. Must also possess the ability to complete tasks related to projects as needed.
• Staff Development – Consistently apply performance standards and training to develop staff and build a high performing team of industry experts, passionate people managers, critical thinkers, dedicated client advisors, and strong problem solvers. Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently. Identify key strengths and abilities in direct reports and create plans for professional development. Provide timely feedback for corrective action.
• Project Financial Requirements – Provide timely and accurate budget/estimate review and management; monthly revenue forecasting and monthly invoice review. Ensure that projects are within scope and manage client communication when necessary.
• Process Improvements – PMs should consistently be looking for ways to improve Epiq’s processes and procedures to deliver services more profitably to our clients while enhancing efficiency with our internal partners.
• Economic Objectives – PMs are expected to meet billable goals and ensure that similar targets are met for their direct reports.
• Training – In partnership with our Training Team, develop training curriculum and facilitate training classes as needed.
• Workforce Management – Ensure the team is adequately staffed by creating schedules, monitoring forecasted work, and ensuring adherence to schedules. Reviewing and approving time off requests and daily time entries ensuring accuracy. Analyzing work produced compared to time billed to ensure it aligns with expectations.

Towards this goal, the PM will work with stakeholders in operational departments to continually enhance service quality standards to meet and/or exceed client expectations.  This position is responsible for fostering a team environment and building cooperation between client services team members, Epiq company team members, and sales to provide the highest quality service standards, reach revenue targets and obtain efficiency/profit goals. 

The PM is directly or indirectly responsible for recruiting, training, supervising, and evaluating department staff, and establishing programs to ensure that department staff members are well trained and supported.  A critical component of the job is to manage and resolve difficult client situations.  PMs are responsible for succession planning and building a strong talent pool.

Required Qualifications & Characteristics

• Extensive project management and client experience is required.
• Bilingualism, French and English fluency.
• Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required.
• A combination of practical and intellectual skills including but not limited to: the ability to rapidly shift and adapt to different tasks that vary between complex analyses, hands-on projects, project management and team management; proactive project planning with an eye for necessary trade off’s contingency planning; successfully manage multiple and shifting priorities; delegation to team members to ensure work is delivered on time, within scope and meets quality standards.
• Outstanding written and verbal communication skills are required. Ability to clearly articulate complex project details to both clients and internal partners.
• Candidates with a certain level of comprehension of medical, legal and financial documentation will be strongly preferred. 
• A Bachelor’s degree in management or other relevant industry experience is preferred. 
• A Juris Doctorate (JD) or Masters of Business Administration (MBA) or similar advanced degree is preferred.
• Due to data protection standards, it is necessary for all work to be carried out within Canada.

The characteristics of a successful leader at Epiq includes the following:

• An inspirational and personalized leadership style;
• Structured and precise with a results-based approach to business;
• Personal buy-in to our cultural values with a passion for associates, customers, and products;
• Known to be approachable and down-to-earth;
• Acknowledges and gives credit and thanks to others;
• Demonstrates full commitment and offers tactical strength through regular oversight;
• Strategic strength through consistent execution, speed, decisiveness, and risk taking;
• Focused, sophisticated presence;
• Consensus builder, collaborative, flexible thinking and agile; and
• Brevity and to-the-point.

Key Leadership Competencies

Managing Performance - Ensures that associates have clear goals and objectives, expectations, and measures of success for projects and tasks; provides specific and timely performance feedback in writing, both positive and corrective.  Coach, mentor, and develop a team of direct reports, conducting weekly 1:1 meetings and quarterly performance reviews that motivate your direct reports, boost their productivity, and assists in accomplishing their goals.

Fosters Teamwork - Provides opportunities for people to learn to work together as a team; promotes cooperation with other departments; recognizes and encourages the behaviors that contribute to teamwork.

Empowering Others - Gives people latitude to make decisions based on their level, area of responsibility, knowledge, and skills; encourages individuals and groups to set their own goals consistent with business goals.

Managing Change - Facilitates the implementation and acceptance of organizational change.  Provides detailed updates on project status to clients and Epiq internal partners and management.

Strategic Agility - Clearly understands and articulates the business strategy; continuously ensures team and individual goals are aligned to broader strategic objectives, particularly when there is a change in direction; anticipates future consequences and trends, accurately including their potential impact; maintains broad business knowledge and perspective; creates new and competitive strategies aligned to the broader business strategy. Owns end-to-end execution of strategic initiatives from problem identification through requirements definition and solution implementation.

Influencing Others - Uses appropriate interpersonal styles to persuade others to accept a position or initiative that results in action to positively impact business results; assesses the current situation and adapts interpersonal style to suit the target audience; makes recommendations to achieve a specific impact, effect or course of action adopted by others; seeks mutually beneficial solutions; obtains cooperation from others, including those who are not direct reports.

About Our Work Environment

Work is fast-paced environment with extensive contact with clients and colleagues.  The industry we serve demands the highest level of confidentiality and professionalism in safeguarding client and project information. Highly effective Project Managers thrive on being in an environment that rewards the following critical success factors:

• Adaptability:  Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
• Analysis:  Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information, and identifying possible solutions.
• Attention to Detail:  Appropriately completing all the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
• Creativity:  Being inventive, imaginative, and innovative.
• Development of Others:  Providing the means for others to grow and develop personally and professionally within and across departments.
• Energy:  Maintaining a fast, active pace in the normal course of a day.
• Flexibility:  Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
• Integrity:  Strict adherence to job-related standards, values, or norms.
• Learning Ability: Understanding and applying new information.
• Listening.  Hearing and comprehending verbal messages and confirming back what you hear.
• Team Player:  Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.
• Verbal & Written Communication:  Effective oral, written, and nonverbal expression without preparation.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Role and Responsibilities

Strategic Sourcing Manager, Indirect Global Procurement & Supply Management – Business Services

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us!

Indirect Global Procurement & Supply Management (GPSM) is looking to hire an experienced professional with a supply management background to take on the role of Strategic Sourcing Manager as part of the Business Services team.  

The role we are offering you:

Reporting to the Senior Manager, Indirect Global Procurement & Supply Management, the Strategic Sourcing Manager is responsible for Category Strategy, Strategic Sourcing, Critical Supplier Management and Stakeholder Management for assigned categories including Contingent Workforce and Business Services. The candidate will develop long-term strategies aligned with key business stakeholders.  The individual will also be accountable for managing and enhancing existing high-profile managed services programs, in liaison with the designated MSP partners.

The candidate must demonstrate highly effective collaboration internally and externally, have a passionate focus on success, commitment to continuous improvement and a relentless drive to deliver results. The successful candidate must exhibit strong analytical and communication skills, a proven ability to build relationships with senior level stakeholders across the organization.

By joining our Global Procurement & Supply Management team, you will have the opportunity to participate in exciting activities not only from a sourcing and program management standpoint, but also in terms of process development and improvement.

Key Responsibilities and Expectations include: 

• Provide strategic direction, leadership and support related to category management & strategic sourcing to achieve corporate business objectives.

• Development, presentation, and maintenance of relevant, subcategory strategies.

• Translation of subcategory plans into a rolling 12-month pipeline of strategic sourcing projects to be maintained and prioritized in DevOps, the Indirect Procurement project tracking tool.

• Execution of sourcing projects in compliance with established strategic sourcing framework.

• Performance of business reviews with strategic suppliers based on an established cadence.

• Development, maintenance, and expansion of strategic relationships and alliances with key stakeholders.

• Promotion of GPSM value proposition through the identification of collaborative opportunities across various business units.

• Contract negotiations with new and/or existing suppliers, in liaison with legal and the relevant stakeholders, to accomplish lowest total cost of ownership (TCO), savings objectives and balanced risk management.

• Identification of and participation in process development and improvement initiatives focused on adoption of agile, pragmatic and fast-track principles.

The Strategic Sourcing Manager is also expected to be an effective change agent, working with senior leadership within the Global Procurement & Supply Management organization, and the business to drive sustainable changes to how the organization sources business services. In this role, the individual will regularly interact with key business leaders to balance cost, risk and speed to ensure that the business is able to meet its objectives. The skills to influence and drive change, combined with the drive to deliver results as per the goals set, will enable the Strategic Sourcing Manager to support the rapid evolution of CAE business.

Desired profile of the successful candidate:  

To be successful in this position, the individual is expected to demonstrate the following skills, experience, and background: 

• University degree, ideally in Procurement, Business, Finance, or Engineering and/or recognized industry accreditation (ISM CPSM, CIPS, SCMP, etc.).

• 5-7 years of relevant experience

• Strong negotiation skills and demonstrable business acumen.

• Results oriented and customer-oriented mindset.

• Agility and ability to collaborate effectively with internal and external stakeholders in a dynamic and fast-paced environment.

• Effective time management and personal organizational skills.

• Excellent and authoritative communication and presentation skills. 

• Self-directed, able to work independently, as well as work in a team-orientated and fast paced environment.

• Demonstrate an open-minded genuine curiosity towards understanding the needs of business and the impact of applied solutions. 

• Proactive attitude and initiative driven. 

• Good work ethics and political savviness. 

• Proficient use of digital tools such as MS Office (PowerPoint, Excel, Outlook), Oracle ERP/P2P, SAP and Ariba preferred.

• Bilingualism (French and English), both spoken and written. 

CAE offers:

• an environment where your initiatives will be recognized and valued

• the opportunity to work on a variety of projects on a multidisciplinary team

• the opportunity to represent the organization at external conventions and conferences

• the possibility to work from home occasionally

• flexible schedules

• attractive employee benefits

With over 13,000 employees in more than 40 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more: www.cae.com

#LI-JN1

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.  For the past 200 years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients.

We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what is right fuel our culture.

This role will be part of Global Business Development Office within CCB and provide support to accelerate key initiatives and help execute against CCB’s ambitious growth strategy.

Key Responsibilities include:

• Provide critical support to key initiatives cutting across program, project, and early-stage product management, depending on the context. These initiatives likely involve a mix of digital and non-digital efforts and may often be starting at inception.
• Help stand up strategic initiatives for success, including:
  • Defining and validating problems/solutions
  • Facilitating initial scoping, resource requirements, and OKRs
  • Establishing initial governance, rhythms, and project/product practices, incorporating agile practices as necessary
  • Ensuring the business case is adequately written and linking key assumptions in the business case to the project plan
  • Instil best practices from product and project management into the team as standard ways of working from the outset
• Help deliver strategic initiatives faster and with better outcomes, including:
  • Knowing when to leverage key enablers, such as process engineers, designers, technologists, and functional teams
  • Tracking dependencies, risks, funding, and milestones
  • Ensuring timely identification and, where appropriate, remediation of risks, issues, and dependencies
  • Helping to design lean experiments and coordinating efforts to get them to fruition quickly
  • Communication to executive management and cross functional teams on updates and escalations
  • Planning of organizational readiness activities necessary to handover the expected outcomes into the organization
• Ensure that strategic initiatives are compliant to relevant standards, including:
  • Ensuring program/project/product artifacts and ceremonies are adequately created and followed, and adhere to Citi project and program management policies
  • Ensuring appropriate status is maintained in official system of record (PTS / JIRA)
  • Ensure appropriate documentation and approvals are met ahead of key milestones or launch
  • Supporting Accountable Executives and Responsible Owners in preparation of artifacts that demonstrate completion of program objectives to fulfil governance and oversight teams’ requirements for initiation, planning, execution, and closure
  • Ensure management of actual spend against budget is embedded within the Project Management framework with escalation paths and decision points defined
• Work with other colleagues in the Strategic Execution team to help standardize approaches to project and product management, as well as instil relevant best practices, across the business, including non-strategic initiatives.

Ideal candidates will be able to demonstrate:

• A strong performance track record
• Confidence and agility during change and transition to rally others around a clear purpose/direction, and keep focus during uncertainty
• Can confidently facilitate workshops, executive meetings, and hard discussions with diverse teams
• Excellent written and verbal communications
• Highly organized
• Creates alignment and transparency across teams
• Experience in working cross-functionally and across regions/functions to drive partnership development, success and to deliver business outcomes

Requirements:

• Knowledge and expertise in Program Management, including project management and agile product development
• Understanding of Lean Startup methodology
• Has helped launch at least one new product (internal or external) from inception in a highly regulated environment
• Can competently facilitate implementation of OKRs
• Can explain agile processes to senior executives
• Competent with Jira
• Experience planning and leading collaborative workshops (e.g. design thinking)
• Able to create basic financial models and business cases

Education:

• Bachelor’s/University degree or equivalent experience preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Function background / context:

The Institutional Credit Management (ICM) team is a critical component of Citi’s First Line of Defense for wholesale lending and counterparty credit risk.  It partners with businesses Citi-wide to ensure we have best-in-class risk and control capabilities.  ICM also plays an important role in Citi’s Transformation efforts by helping to drive a Citi-wide focus on wholesale credit risk management. Through ongoing investment in processes, controls, systems, and governance, ICM continues to further embed consistency and best practices across Citi, driving closer alignment between our business and regulatory goals.  The Lending Transformation Program (LTP) is a key initiative within ICM.  The goal is to transform the end-to-end wholesale lending process which will consolidate all remediation efforts for loan product processing and establish a consistent target operating model with a focus on improved processes, controls, and enhanced technology to achieve best-in-class processing capabilities to support our client franchise.

ICM Lending Transformation is looking for a hands-on, dynamic business intelligence lead with knowledge of wholesale lending.  This individual should have prior experience with all aspects of business intelligence projects including requirements gathering, dashboard design, creating feed specifications, reviewing technology architectures, and preparing materials for executive leadership.  They should be ready to join a fast paced, world leader in the financial services industry. 

Key Responsibilities:

• Support the development of business intelligence and reporting requirements across all stakeholders across the Lending Transformation Program
• Create ad-hoc dashboards and analytics to support day-to-day needs of senior leadership, with a focus on delivering accurate and rapid insights
• Support the design and development of a common business intelligence architecture to support program leadership, loan operations, and technology partners
• Collaborate with external contractor team as needed depending upon capacity requirements
• Creation of documentation for all business intelligence solutions and data pipelines to ensure robustness and auditability
• Contribute to all reporting and business intelligence projects that have impact to the Lending Transformation Programs
• Proactively identify and resolve data quality issues and opportunities for enhancing the organization’s BI capabilities
• Contribute to timely and complete delivery of all reporting, analytics, and BI commitments to internal stakeholders and external regulators

Qualifications and Competencies:

• Bachelor of Science (BS) degree in a quantitative discipline with relevant experience in business intelligence and technology projects
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Experience in financial services (wholesale credit, loan operations, risk management, etc.) and related analytics experience preferably with exposure to different lending products and regions
• Experience with industry standard data visualization tools; Tableau experience is a must
• Experience with big data infrastructure (Hadoop, Kafka, Hive, Impala) and data warehousing strategies
• Exposure to various data repository structures, data extraction methods and various analytical/statistical tools (SQL, Python, etc.) is desirable
• Demonstrate a commitment to quality and attention to detail to drive change and effectively manage projects and stakeholders
• Committed team player
• Proactive, 'no surprises', approach in communicating issues/requests
• Capable of prioritizing and multi-tasking in a dynamic environment
• Strong business analysis, problem solving and analytical skills
• Keen sense of urgency and eagerness for ownership
• Works well under pressure and in tight deadlines

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Financial Crime Risk Manager will be responsible for providing leadership, direction, governance, and oversight for the Money Laundering, Sanctions and Anti-Bribery & Corruptions (AB&C) risk stripes within Citi’s Banking business. The role will have a Global mandate, be part of the first line of defence (1LOD) and focus on the Commercial Banking business. Citi Commercial Banking (CCB) provides global banking capabilities to mid-sized, globally-oriented companies across all stages of their growth.

As the position will not have any direct reports, the incumbent will need to work closely with the In-Business Risk and Control (IBRC) teams within the countries and clusters to deliver their book of work.

Key Responsibilities

o Responsible for managing CCB's global Financial Crime program;

o Drive a consistent and holistic approach to Financial Crime risk management within CCB;

o Provide advisory to the regional, country and cluster CCB teams;

o Closely collaborate with Banking’s central Financial Crime team to ensure alignment with the other Banking businesses (Corporate Bank and Investment Bank);

o Build strong working relationships with the second lines of defence partners within AML, Sanctions and AB&C;

o Lead initiatives and actions to identify, assess and reduce key emerging and existing risk areas;

o Prioritize areas of focus based on level of investment, inherent risk, complexity of change and other risk factors

o Represent the CCB business in senior Governance and Financial Crime forums, as well as by leading key Financial Crime projects/initiatives;

o Serve as CCB lead in global Financial Crime audits, reviews and remediation work;

o Maintain knowledge and understanding of new and changing Financial Crime policy, regulations and requirements and assess the implications for the CCB business;

o Establish processes to identify internal/industry trends, themes and areas requiring improved controls;

o Develop and disseminate communications and training on key risk topics and initiatives both within IBRC and for key front line stakeholders;

o Identify opportunities to work across risk stripes to strengthen and/or simplify existing controls;

o Act as the Financial Crime expert for the business's self-assessment processes, and monitor the outcome of the Managers Control Assessment (MCA) to identify risks and vulnerabilities;

o Uphold a culture of Compliance and awareness in the CCB.

Qualifications

The ideal candidate will have the following attributes and qualifications:

o Direct experience of leading a Financial Crime program, framework or team;

o Experience of working across Money Laundering, Sanctions and Anti-Bribery & Corruptions.

o Strong knowledge of commercial banking products and services;

o Ability to balance regulatory/policy requirements with business realities;

o Experience of working in a global, dynamic environment;

o Ability to work independently and under pressure to manage deadlines;

o Strong influencing and leadership skills;

o Must have analytical inquisitiveness and problem solving ability;

o Demonstrated ability to think strategically and ‘connect the dots’, yet remain detail-oriented;

o Excellent verbal and written communication skills;

o Demonstrated ability to interact with senior audiences, as well as second/third lines of defence and regulators;

o Forward-compatible mindset, with the desire to leverage technology to improve analytics;

o Experience with MS Office tools: PowerPoint, Excel and SharePoint.

Education:

o Financial Crime certification preferred (ACAMS, ICA)

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Citi Commercial Bank (CCB) is a global line of business at Citi that provides all of Citi’s product capabilities to emerging corporate and mid corporate clients. CCB aspires to be the global bank of choice for trade-oriented companies, with revenues between $10MM – $3B. CCB wants our clients to see us as trusted thought partners who bring simplicity in an increasingly complex world, provide client-centric solutions for long term growth and pave the way for them to reach across borders and achieve their global vision. CCB has operations in over 40 countries.

This role reports to the Head of Business Development and directly supports the Head of Commercial Bank, providing communications and operational support to maximize effectiveness and drive execution of global strategy, business management, and governance activities, among other opportunities. 

The selected candidate will gain a horizontal, cross-business understanding of Citi’s operations and CCB’s and Banking & International’s strategy, and provides a unique opportunity to learn directly from the CCB Business Head.

Key responsibilities:

• Manage Head of Commercial Bank’s communications, in partnership with the Head of Business Development, ESPA, among other key stakeholders.
• Oversee the day-to-day operations of the Head of Commercial Bank’s office, prioritising and anticipating requests and ensuring the CCB Head is appropriately prepared for all internal, client, regulatory and other engagements; this may include preparing presentations or reviewing briefing materials, drafting talking points, and conducting due diligence and analysis, as well as ensuring the CCB Head is prepared for key meetings.
• Support the Head of Commercial Bank and partner with leadership team, particularly the Head of Business Development, to ensure successful execution of CCB business priorities.
• Build strong global connections, including with Banking & International and the CEO’s offices and other CCB and Citi senior management and stakeholders.
• Collaborate with products, functions, geographies and legal entities to ensure alignment and ensure successful delivery against business and firm-wide objectives and CCB’s own strategy.
• Selectively lead initiatives or strategic projects that are of critical importance to CCB.
• Coordinate global town halls and strategic planning sessions advancing organization goals and creating sustaining dynamic, open communication forums for topical issues.

Skills and Competencies:

• Ability to work independently and execute on projects with high quality and in a timely manner.
• Exceptional interpersonal and communication skills (written and verbal), with an eye for visual appeal.
• Understanding of Citi’s operations, organisational and governance structure, key clients and regulators, and senior stakeholders.
• Experience in commercial banking and/or commercial banking products preferred.
• Ability to manage in a complex and changing environment.
• Strong organisational skills and attention to detail, with the ability to multi-task effectively in a fast-paced environment with changing priorities.
• Excellent analytical skills and adeptness at quickly synthesizing and distilling complex information. 
• Professional, resilient under pressure and self-motivated.
• Ability to partner effectively and influence firm-wide at varying levels of the organization including at the most senior.
• Must be expert in Microsoft Office Suite, particularly PowerPoint.

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Equal Opportunity 

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions. 

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Position Overview

Business Architecture Managers reimagine forecasting, planning, and business performance management processes within our Go-to-Market Finance organization to focus on the most important insights, simplify workflows, and take advantage of the latest technologies. They then deliver high-quality data products to enable these reimagined processes, both by building data tools directly and by influencing corporate data engineering teams to build the right infrastructure.

This role focuses on token consumption analytics in support of our enterprise finance organization. Most of Autodesk’s largest and most important customers buy tokens and use them to access our products via a consumption-based model. Understanding how our best customers are using their tokens is essential for growing our business with them and for informing our overall strategy.

This role will also likely support other GTM finance teams and topics. We are a small team working to transform how finance data is used across Autodesk, so flexibility and adaptability are essential. We must coordinate our efforts both within our team and across the teams that support us, take on different projects as business needs change, and constantly manage scope vs. time tradeoffs to ensure we are delivering the most impactful results.

Responsibilities

• Partnering with GTM finance teams to understand their planning, forecasting, reporting, and performance management needs

• Reimagining processes, data structures, and dashboards for simplicity, agility, and adaptability to keep up with GTM innovation

• Owning the delivery of end-to-end data products (pipelines, tables, and dashboards) to enable reporting and analytics that are automated, flexible, scalable, and action-oriented

• This will involve building and testing prototype data products yourself while partnering with corporate data engineering teams to build long-term solutions

• Identifying actionable insights that can target and improve Autodesk’s go-to-market efforts and inform the development of new products and business models

• Integrating your efforts into company-wide forecasting and planning processes and into the broader Business Architecture-led buildout of GTM Finance data

• Adapting state-of-the-art analytical and predictive tools for use in our forecasting and planning processes (once the appropriate data foundations have been built)

Minimum Qualifications

• Bachelor’s degree or higher in a quantitative field

• Minimum of 4 years’ experience in analytical fields such as consulting, strategic finance, BizOps, data science, business intelligence, data engineering, and/or IB/VC/PE

• Experience with SQL and large datasets

• Experience with data visualization tools such as Power BI, Tableau, Looker, etc.

• Experience with product management frameworks and process design

• Strong abilities in project management, change management, and cross-functional influence

• A good listener and communicator with excellent written, verbal, and interpersonal skills

Preferred Qualifications

• 2+ years in client-facing consulting and 2+ years in a technical analytics role

• Experience with scripting languages such as Python or Javascript

• Experience building and deploying predictive models to forecast key metrics

• Experience designing an optimal decision support process, defining a product strategy to enable it, translating into a roadmap, and enabling it through technology

• Domain experience in FP&A and / or sales, marketing, and customer success operations

#LI-ML2

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Cardinal Health, with over 1300 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

We are looking for positive and team-oriented individual to join our dynamic Supply Chain team in Vaughan. The Demand Planner will be responsible for managing demand planning processes and tools with an eye for improvement. The Demand Planner will also play a key role in the future ERP implementation.

For more information on what it is like to work for us, please watch this video: Cardinal Health - Wings.

This is a hybrid position. You will be required to be on-site 2-days/week.

Your Contributions to the Organization will be:  

• Analyzing demand forecasts in order to identify sales’ trends across all business segments and to proactively represent any statistical forecasting exception

• Creating and maintaining forecast models, assist in incorporating business intelligence and forecast information gathered from sales, marketing, finance, and other sources into that demand plan utilizing their analytic and interpersonal skills

• Proactively developing, analyzing, and recommending finished goods demand forecasts at multiple levels of aggregation

• Identifying areas of forecast risk and improvement opportunities for their assigned demand planning categories

• Reviewing historical sale trends, research demand drivers, prepare forecast data, develop statistical forecast models, evaluate forecast results

• Developing an easy way to quickly compile and analyze month-over-month and year-over-year trends on product groups as required

• Assisting in the creation of best-in-class processes to improve forecast accuracy and bias

• Collaborating with the Sales teams to ensure better inventory planning, demand Signal Exception Analysis (spikes/ drops), new business materialization and service level analysis

• Align forecasts with the company's strategic goals, ensuring that resource allocation and inventory levels are optimized to meet market demands while supporting overall business growth

• Engage in scenario planning to better anticipate potential market changes and develop more robust demand forecasts

This Job might be for you if: 

• Possess a strong understanding of statistical forecasting and inventory optimization techniques. Supply Chain experience is an asset

• You’ve completed a College/University education (or certification) in Demand Planning or Supply Chain Management, MBA is an asset

• Minimum 2 years of relevant experience (preferred)

• Understanding the functionalities of Enterprise Resource Planning (ERP)

• Proficiency in demand planning softwares, and exposure in or leading Sales & Operations Planning (S&OP) preferred

• Possess a certification in APCIS CPIM, CSCP or IBF CPF (an asset)

• Have strong interpersonal skills with the ability to influence internal and external customers to drive value-added solutions

• Acquire strong analytical skills and proven ability to analyze data trends with the use of reporting tools (ex. Excel, Access) and initiate action from findings

• Proven ability to handle multiple tasks at the same time and be able to prioritize effectively

Our Employees all benefit from:

• Full dental and health benefits including life insurance from day 1

• Pension plan with employer matching after 3 months of employment

• Incentive plan participation

• Paid vacation and sick days

• Tuition reimbursement

Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Indigenous people and persons with disabilities.

Cardinal Health is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting accommodation at any stage of the hiring process.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Role and Responsibilities

Passionate about your field? Looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? Want to join a world‑class company and industry leader with projects to which you would be proud to contribute? Then CAE is the right employer for you!

The role we are offering you:

As an Entrepreneurial Business Lead, you will have the chance to lead the business side of Flight Operations Services from its initial portfolio through each stage of growth. In collaboration with the Global Sales, Customer Care and Product Delivery teams, you will play a vital role in product management, executing business development, supporting sales and go-to-market strategies. Reporting to the Vice President, Professional Services & Customer Care. Are you ready to have:

An Opportunity to Shape our Future

• Design, develop, standardize Services offering and portfolio
• Establish Services Strategy, roadmap and marketing plans to grow Services portfolio
• Accelerate services sales by creating Demand Generation Plans and Sales Campaigns with help of Service Line Leaders, Customer Success Managers along with supporting Sales execution

Own the Financial Milestones

• Plan Services revenues, as well as tracking revenue actuals, and key metrics
• Sales Pipeline planning and including maintaining, qualifying and reporting on services opportunities and deals, in collaboration with the Global Sales team
• Ensure smooth & On-time Services delivery & implementation to respect commitments and revenue generation

​A Chance to Lead the Conversation

• Propose services and solutions to address business problems of the airline community (as it pertains to his/her portfolio of Services), identifying and prioritizing new market
• Engage customers along with the Global Sales to present the Services portfolio and the detailed value proposition
• Act as the voice and advocate of Services within Product Delivery, Product Management, Global Sales & Account Teams

Raise the bar!

• Build a business within a business. You will act as an entrepreneur and show proactivity.
• Push the boundaries, and seek out for opportunities others aren’t
• Put yourself out there and understand what is going on in the industry so we are ahead, not behind

What it isn’t:

• An Easy Ride. Building a startup is challenging and will require dedication and perseverance.
• Like Any Other Job. Expect a fast-paced, dynamic, and ever-changing environment. We iterate and move quickly, and we expect you to do the same. Lead the charge and be the one be a trailblazer while making the required decisions to make this business a success.
• A Chance to Follow Established Norms. We are pushing the boundaries and breaking new ground. You will need to think outside the box.

Our ideal candidate has:

• 10+ years experience as a General Manager preferred
• Experience with P&L management, Service Design Frameworks, Sales Pipeline Management and Revenue Management.
• Experience in launching products and/or service offerings for Enterprise B2B software (SaaS/Cloud/CRM) preferred
• Proven track record of leadership and high performance. Exposure to the travel domain from a technology standpoint a big plus. Hands-on industry knowledge a plus with technology delivery experience a plus
• Right Combination of Experience and Attitude. You have the spirit of an entrepreneur.
• Ability to think Strategically and Creatively. You have a vision for identifying opportunities and building viable business models. You are a problem-solver and critical thinker.
• Strong Communication Skills. Excellent verbal and written communication skills with the ability to take and deliver constructive feedback.

CAE offers:

• an environment where your initiatives will be recognized and valued.
•  the opportunity to travel internationally.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• the opportunity to represent the organization at external conventions and conferences.
• the possibility to work from home occasionally.
• flexible schedule.
• attractive employee benefits.
   

Come share your passion with us!
 

About CAE:

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries.

Everyday, our people make the amazing happen. Their work enables our customers to perform at their best and move society forward. Our people are the heart of our first-class organization.

#LI-JN1

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise.  In-Business Quality Assurance is an integral part of the ICM organization. 

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective business areas, Independent Risk, and critical partner stakeholders and regulators.

This role reports directly to the ICM In-Business QA, Function Head – Counterparty Credit Risk Horizontal process

Key Responsibilities:

• Support the function head on the discussions to define the Quality Assurance function and Reviews across ICM coverage universe
• Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
• Support in the establishment of processes that enable wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
• Under the supervision of the ICM In-Business Quality Assurance – Financing and Securitisation QA Manager, support on the executing of the following:
  • Consistent and objective assessments during QARs
  • Subsequent follow-up on corrective actions that were raised during QARs            
  • Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
  • Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
• Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Support In-Business QA Head of Financing and Securitization to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
• Support the Global Head of WCR IBQA on internal projects and initiatives
• Support ICM Voice of the Employee (VOE) initiatives
• Travel (less than 10%)

Knowledge/Experience:

Audit / Credit / Counterparty Credit / Quality Assurance:

• Demonstrable quality control / quality assurance experience, including relevant years in banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
• Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
• Understanding of electronic trading and the risks thereon.
• Knowledge of underwriting standards for Banks, broker dealers, funds including hedge funds, investment advisors and pension funds, Insurance and public sector companies.
• Ability to understand complex counterparty credit product structures including derivatives and well-versed in securitisation and credit financing products as well as credit analysis, underwriting, legal documentation etc. Financing and funding solutions including TRS, CLOs, ABS, Municipal financing / Residential Financing and securitisation, Prime and Hedge fund financing etc.
• Insights over key counterparty credit risk themes such as Stress testing, Early warning indicators, Wrong way risk, exposure modelling including PFE, collateral (full understanding of ISDA / CSA protocols and complexities) and margining processes including key regulations (uncleared margin rules and IMM) and CVA.
• Strong background on core credit analysis for large corporate and finance industries to properly evaluate process and quality breaks within the quality assurance function
• Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval.
• Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• High awareness and adherence to the control environment including Quality Assurance and Quality Control

Leadership

• Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
• Assists colleagues in identifying stretch opportunities to elevate individual and team performance and recognizes individuals based on performance
• Coach, mentor and lead team members to develop team strengths and build bench strength  
• Proven culture carrier 

Competencies

• Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
• Developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Sound written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Significant experience in preparing presentations for seniors

Technical: 

• Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications:

• BA/BSc or higher degree in Business (MBA), or any other related subject

Benefits

• 27 Annual leave days plus all national bank holidays

• Non contributory Pension scheme

• Bupa Private Medical scheme

• Discretionary Market competitive bonus scheme.

• Hybrid Working model (dependent on role).

#LI-CG1

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise.  In-Business Quality Assurance is an integral part of the ICM organization. 

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) to management of the respective business areas, Independent Risk, and critical partner stakeholders and regulators.

This role reports to the ICM In-Business QA, Function Head – Counterparty Credit Risk Horizontal processes.

Key Responsibilities:

• Drive the development and implementation of a comprehensive program of IBQA coverage related to financing and securitisation activities in Markets across the first line of defence, working in close collaboration with business management and leveraging the product/functional expertise to ensure seamless delivery of the IBQA plan.
• Provide effective credible challenge to Business Region Heads and Portfolio Managers as regards credit memoranda and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate.
• Establish and drive processes that enable wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework.
• Accountable for leading the Quality Assurance team which is responsible for execution of the following:
  • Consistent and objective assessments during QARs
  • Subsequent follow-up on corrective actions that were raised during QARs           
  • Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
• Update and create QAR templates and continuously improve processes and infrastructure by exploring and evaluating new data sources, tools, and capabilities
• Interact with the respective senior management across ICM, in order to ensure that quality assurance protocols are adequate for all portfolios
• Provide oversight and guidance over the assessment of complex issues, structure potential solutions and drive effective resolution with stakeholders.
• Assist in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
• Act as a change agent coaching staff in areas with noted deficiencies and sharing any observed best practices
• Ensure ongoing and timely feedback and coaching of ICM Quality Assurance staff to sustain a strong control culture and an unwavering commitment to excellence in execution
• Attract, develop and retain top quality assurance staff
• Support the Global Head of WCR IBQA on internal projects and initiatives
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives
• Travel (less than 10%)

Skills/Competencies:

Audit / Credit / Counterparty Credit / Quality Assurance:

• Demonstrable credit / Counterparty credit risk Audit / quality assurance experience, including relevant years in banking, credit risk management, Loan review function at an investment or large commercial bank
• Deep knowledge of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
• Sound knowledge of underwriting standards for Banks, broker dealers, funds including hedge funds, investment advisors and pension funds, Insurance and public sector companies.
• Ability to understand complex counterparty credit product structures including derivatives and well-versed in securitisation and credit financing products as well as credit analysis, underwriting, legal documentation etc. Financing and funding solutions including TRS, CLOs, ABS, Municipal financing / Residential Financing and securitisation, Prime and Hedge fund financing etc.
• Insights over key counterparty credit risk themes such as limit framework, Early warning indicators, Stress testing, Wrong way risk, exposure modelling including PFE, collateral (ISDA / CSA) and margining processes including key regulations (including uncleared margin rules and IMM) and CVA
• Proficient understanding of policies and procedures with the ability to execute change seamlessly
• Exceptional knowledge and experience on designing and implementing robust Quality Assurance framework, from initial assessment of concerns and monitoring strategy, execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement, working closely and independently to the Global Head of WCR IBQA and Regional Directors
• Demonstrable grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• Outstanding awareness and adherence to the control environment including Quality Assurance and Quality Control

Leadership

• Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
• Identifies stretch opportunities to elevate individual and team performance and recognizes individuals based on performance 
• Recognized as a skillful manager with a track record of building high performing teams
• Coach, mentor and lead team members to develop team strengths and build bench strength  
• Proven culture carrier 

Competencies

• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
• Powerful interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Analytical and decision-making capabilities including the ability to identify, escalate, and propose and execute solutions to complex problems
• Significant experience in preparing presentations for seniors

Technical: 

• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications:

• BA/BSc or higher degree in Business (MBA), or any other related subject

Benefits

• 27 Annual leave days plus all national bank holidays

• Non contributory Pension scheme

• Bupa Private Medical scheme

• Discretionary Market competitive bonus scheme.

• Hybrid Working model (dependent on role).

#LI-CG1

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Les demandeurs d'emploi peuvent consulter la politique de confidentialité des candidats en cliquant ICI.

Résumé Du Poste:
Le Directeur du développement des affaires (DDA) SGF sera responsable du développement des affaires des nouveaux clients dans le territoire de vente qui lui est attribué. Il incombe au titulaire de sensibiliser et de développer la perception de valeur des clients potentiels sur les services de Ryder en utilisant le processus de vente de Ryder. Pour ce faire, il faut élaborer des plans de vente, analyser la rentabilité des clients potentiels et bien comprendre les influences et les risques concurrentiels de chaque compte.

Responsabilités:

• Élaborer une stratégie de prévente pour les comptes cibles. Développer un pipeline d’activités de vente suffisant pour atteindre et dépasser les revenus de quota requis. Répondre de façon proactive aux pistes

• de vente fournies. Représenter l’ensemble des services de Ryder. Collaborer avec les CC [Responsables des comptes client] et les DDC [Directeur du développement de la clientèle] pour faire la transition des

  comptes et accroître les occasions de vente, au besoin. Travailler avec l’équipe Ventes nationales pour développer ou aider à générer des occasions de vente dans le territoire attribué.

• S’assurer que la nouvelle orientation client est terminée. Collaborer avec les DSD pour développer les occasions de DCC [Dedicated Contract Carriage (Contrat de transport spécialisé)]

• Identifier les besoins/exigences des clients potentiels et les composantes de valeur par l’évaluation des besoins en matière de qualité et la préparation de propositions fondées sur la valeur. Élaborer des

• stratégies de vente au compte sur une base continue pour améliorer l’efficacité. Familiarisez les GM et les DDC avec les ventes en cours et leur impact potentiel sur leurs domaines de responsabilité. Contribuer

  à une transition efficace des comptes vendus. Fonctions administratives nécessaires pour soutenir le compte.

• Signaler les activités de vente à la direction. Protocole de vente et activités de conformité SOM. Créer des relations de travail de soutien avec les UEP. Tirer parti de toutes les ressources pour élargir de

• nouvelles occasions, c.-à-d., MDS, Sécurité, Finances, etc. Élaborer des renseignements sur le profil du compte pour toutes les sollicitations de clients potentiels.

• Formation et amélioration des compétences en vente, des connaissances de l’industrie et des besoins de croissance personnelle

Études:
Baccalauréat - Affaires ou finances et comptabilité ou domaine équivalent, obligatoire.

Expérience:
Cinq (5) ans ou plus excellence des ventes (réalisation du devis) démontrée dans les responsabilités de vente antérieures,, obligatoire.

Compétences et habiletés:

• Solides aptitudes pour la communication verbale et écrite, obligatoire.
• Capacité de créer et d’entretenir des relations professionnelles à tous les niveaux de l’organisation (pairs, groupes de travail, clients, superviseurs), obligatoire.
• Possède un haut niveau d’initiative Faire preuve de motivation, obligatoire.
• Capacité de travailler de façon autonome et en équipe,, obligatoire.
• Fait preuve de souplesse pour travailler dans un environnement dynamique à un rythme rapide,, obligatoire.
• Capacité à mener plusieurs tâches de front, très bonne organisation et excellentes compétences en gestion du temps, obligatoire.
• Souci du détail et excellentes pratiques de suivi, obligatoire.

Catégorie D'emploi

Ryder est un employeur offrant l’équité en matière d’emploi.  Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation.  Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous.  Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.

Les demandeurs d'emploi peuvent consulter la politique de confidentialité des candidats en cliquant ICI.

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BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. 

Essential Functions

• Develop pre-sales strategy for the target accounts. Develop a sales activity pipeline sufficient to meet and exceed required quota revenues. Respond pro-actively to leads furnished. Represent full spectrum of Ryder services. Work with ARs and CDMs to transition accounts and increase sales opportunities as required. Work with National Sales to develop and/or assist in generating sales opportunities within assigned territory. Ensure that new customer orientation is completed. Work with DSDs to develop DCC opportunities.

• Identify prospect needs/requirements and value components through quality needs assessment and value-based proposal preparation. Develop account selling strategies on a continual basis to improve effectiveness. Familiarize GMs & CDMs with sales in progress and their potential impact on their areas of responsibility. Contribute to an effective transition of accounts sold. Administrative functions necessary to support account.

• Report sales activity to management. Sales protocol and SOM compliance activities. Create supportive working relationships with CBUs. Leverage all resources to expand new opportunities, i.e., MDS, Safety, Finance, etc. Develop account profile information on all prospect solicitations.

• Training and improvement of sales skills, industry knowledge and personal growth needs

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Possesses a high degree of initiative

• Must be self-motivated

• Ability to work independently and as a member of a team

• Possesses flexibility to work in a fast paced, dynamic environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

• Good understanding of Ryder's product offerings

• Represent the full spectrum of Ryder's services to new and potential customers advanced required

• Ability to interpret financial data advanced required

Qualifications

• Bachelor's degree required in Business and/or Finance and Accounting or equivalent field.

• Five (5) years or more demonstrated consecutive sales excellence (quota achievement) in prior sales responsibilities required.

• Good understanding of Ryder's product offerings. Represent the full spectrum of Ryder's services to new and potential customers advanced required.

• Ability to interpret financial data advanced required

DOT Regulated
No

Ryder's been named: “Top Company for Women to Work for in Transportation” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” one of “America’s Most Responsible Companies” by Newsweek. 

We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized us with their Supplier Environmental Excellence Award.

#LI-post   #INDexempt   #FB

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Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.  Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.  If you require assistance in order to apply please contact us at 226-213-4040.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Responsable de compte de région, affaires des petites entreprises – Canada

Notre équipe des petites et moyennes entreprises fait partie de l’unité chargée des affaires en croissance. Elle travaille avec des organisations dynamiques en pleine croissance. Vous aurez l’occasion de travailler dans une équipe dynamique avec des clients de services financiers variés, ainsi que des occasions de formation et de carrière personnalisées.

Canada

Salesforce permet aux entreprises installées au Canada de développer leur processus de ventes, d’améliorer le service client et de prendre des décisions marketing fondées sur des données. Les outils Salesforce CRM fonctionnent sur le nuage et sont compatibles avec les appareils mobiles, permettant à nos clients d’accéder aux données de n’importe où ! Le CRM le plus connu au Canada est rapide, sécurisé et ne nécessite aucune maintenance.

Pourquoi rejoindre Salesforce en tant que responsable de compte, affaires des petites entreprises ?

Cette équipe est extrêmement soudée ; nous célébrons nos différences et nos victoires et apprenons de nos défaites. Nous partageons tous les mêmes objectifs. Vous aurez l’occasion de travailler dans une équipe dynamique avec des occasions de formation et de carrière personnalisées.

Ce rôle est l’occasion idéale de découvrir Salesforce en profondeur. Vous travaillerez aux côtés de diverses équipes internes et unités commerciales, de sorte que votre connaissance globale de notre mode de fonctionnement se développera très rapidement.

Missions quotidiennes

Nos responsables de compte des PME interagissent avec les clients existants et les nouvelles pistes dans le but de vendre l’intégralité de la plate-forme Salesforce Customer 360. Ils établissent des relations positives et de confiance avec les membres clés de l’équipe et les décideurs dans leur domaine, et apprennent à aider les clients à tirer parti de leurs investissements Salesforce.

Vous utiliserez vos nouvelles compétences en développement commercial pour développer des occasions, à la fois par le biais de pistes prometteuses et par la prospection de comptes à fort potentiel.

• Clore des occasions sur les comptes existants attribués et stimuler les ventes sur de nouveaux comptes

• Stimuler les ventes dans le segment attribué (affaires des petites entreprises)

• Acquérir de nouvelles références dans la région attribuée

• Présenter les offres Salesforce adaptées aux besoins du client et engager d’autres ressources Salesforce si nécessaire

• Gérer un volume élevé de comptes et de ventes

Votre profil

• Nous sommes ouverts d’esprit en ce qui concerne les PME et nous ne recherchons pas seulement des responsables de compte qui ont de l’expérience en SaaS. Si vous avez occupé un poste de vente avec des quotas dans lequel vous vous chargiez des processus de vente de bout en bout, nous serions ravis de vous rencontrer !

• Vous incarnez une mentalité de croissance ; vous pensez à l’avenir et vous avez déjà établi votre plan de carrière.

• Vous êtes capable d’élaborer un point de vue, de prendre position et de bâtir votre crédibilité en tant que conseiller ou conseillère de confiance auprès de vos clients.

• La connaissance de soi est très importante et vous devez comprendre le « pourquoi » de vos actions. Vous êtes curieux(se) de nature et enthousiaste à l’idée de découvrir tout ce que Salesforce a à offrir.

• Vous n’avez pas besoin d’avoir déjà utilisé Salesforce, mais cela serait un plus. Une véritable passion pour la technologie, le changement et l’innovation est également recommandée.

Travailler chez Salesforce

Travailler chez Salesforce ne consiste pas uniquement à vendre. Nous vous offrons aussi l’occasion d’apprendre, et nous investissons pleinement en vous avec une immersion et une intégration d’un mois, comprenant un stage d’une semaine sur les produits, un programme de mentorat, ainsi que des programmes hebdomadaires de coaching et de développement.

Avantages

Nous sommes les pionniers du modèle Pledge 1%, qui fournit des produits, des subventions et des services à ceux qui en ont besoin. Nous sommes fiers d’être le numéro 1 du classement Top 50 Companies that Care de PEOPLE et de faire partie de la liste Change the World de Fortune.

Nous offrons à chaque employé sept jours de bénévolat rémunérés par an ainsi qu’une contrepartie pour tous les dons caritatifs approuvés.

Nous offrons d’autres avantages de premier ordre à tous nos employés, notamment :

• Santé, assurance-vie, épargne retraite

• Allocation bien-être mensuelle

• Politiques flexibles sur les congés

• Prestations pour les parents

• Remises et réductions

Nous garantissons l’égalité des chances et valorisons la diversité au sein de notre entreprise. Nous ne discriminons pas sur la base de l’origine ethnique, de la religion, de la couleur, de l’origine, du sexe, du genre, de l’expression de genre, de l’orientation sexuelle, de l’âge, de la situation matrimoniale, du statut d’ancien combattant ou du statut d’invalidité. Nous veillerons à ce que les personnes en situation de handicap bénéficient des aménagements nécessaires pour participer au processus de candidature ou d’entretien, pour effectuer des fonctions professionnelles essentielles, ainsi que pour recevoir d’autres avantages et privilèges liés à l’emploi. Veuillez nous contacter pour demander un aménagement.

Territory Account Executive, Small and Growth Business - Canada

Our Small to Medium Business team is part of our wider Growth Business, focusing on working with exciting growth organizations. You will have the opportunity to work in a fast paced team with varied financial services customers and personalized training and career opportunities.

Canada

Salesforce enables Canadian based companies to grow their sales pipeline, improve customer service, and make data-backed marketing decisions. Salesforce CRM tools are cloud-based and mobile friendly, allowing our customers to access data from anywhere! Canada’s #1 CRM is fast, secure, and doesn’t require maintenance. 

Why Join Salesforce as an Account Executive, Small Business?

This team is extremely tight knit; we celebrate our differences and wins and learn from losses. You’re joining our team, and we’re all working towards the same goals. You will have the opportunity to work in a fast paced team with personalized training and career opportunities.

This role is the perfect opportunity to immerse yourself in all things Salesforce. You will get exposure to a range of internal teams and business units, so your overall knowledge of how we work and operate will grow very quickly.

Day to Day

Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

• Close opportunities at assigned existing accounts and drive sales at new accounts

• Drive sales within assigned segment (small business)

• Acquire new logos within assigned territory

• Speak to Salesforce offerings as they relate to the customer’s needs and engage other Salesforce resources as required

• Manage high volume of accounts and sales

Who you are

• We have an open mind in SMB and we’re not just looking for Account Executives who have experience in SaaS. If you have been in a quota carrying sales role looking after end-to-end sales processes, then we want to talk to you!

• Embody a growth mindset – You’re thinking ahead and have a plan for yourself.

• You're able to craft a point of view, hold an opinion, and build credibility as a ‘Trusted Adviser’ within your customers.

• Self awareness is very important, and you must understand your ‘why’. You’re naturally curious and will be excited about the chance to absorb all Salesforce has to offer.

• We don’t need you to have used Salesforce before, but it would have an advantage. A genuine passion for technology, disruption and innovation is also ideal.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Working at Salesforce

Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.

Benefits

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

We provide other world-leading benefits to all our employees, including;

• Health, life insurance, retirement saving plan

• Monthly wellness allowance

• Flexible time off & leave policies

• Parental benefits

• Perks and discounts

Salesforce is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.