Total 7 Senior Executive level Business Management / Project / Planning job vacancies in Amsterdam - Philips Center

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Business Service Representative is responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis. Provide quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations via chat/email and phone support. Responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis

What you will do

• Answer customer calls and emails and chat providing prompt issue resolution
• Manage outbound calls to gain information and/or follow up to resolve customer issues
• Contribute to positive metrics:  First contact resolution, quality, customer satisfaction, schedule adherence, productivity, etc.
• Manage client dialog while documenting details of client interaction in CRM Salesforce
• Ability to be Dependable for work schedule, and work on-site 5 days a week
• Available to attend 6 weeks of training on a fixed schedule

What experience you need

• Minimum 1 year of customer service experience
• Bachelor’s degree preferred
• Proficiency with Google Suite and Microsoft Office (Word and Excel)
• Detailed oriented with an ability to multi-task in a fast paced environment
• Exhibit strong organizational, problem-solving, and analytical skills
• Excellent listening, verbal, and written communication skills
• Regular attendance is an essential function of the job

What could set you apart

• Experience with managing high-volume inbound and outbound calls
• 3 years of experience in a B2B customer support environment
• Skilled at effectively assessing customer audience and adjusting style and tone to match the customer
• Proficiency in Salesforce Service

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

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JOB LOCATION

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Salary to commensurate with experience. 

Hiring range for this position is $77,694.96 - $97,118.70/Annually

Salary range for this position is $77,694.96 - $121,398.38/Annually

PRIMARY DUTIES & RESPONSIBILITIES

A Senior Planner will be expected to complete duties with a relatively high level of independence and have considerable direction over assigned tasks due to an assumed understanding of project needs resulting from prior work experience:

• Performs technical review of land use and development proposals (master plans, site plans, subdivision plats, civil construction drawings, etc.) to ensure compliance with design criteria and regulations, mitigate impacts to the parks and open space system, and implement department goals and objectives.

• Initiates and fosters outreach and consultation with staff in other divisions of PROS as well as other departments to gather input related to potential impacts and mitigation measures for projects being reviewed.

• Prepares commentary and organizes project documentation so that plan review comments and decisions are well-grounded.

• Coordinates with external stakeholders, including developers and consultants, to address plan comments, ensure conformance with standards and criteria, and reach agreement on final implementation measures.

• Serves as subject matter expert in parks, recreation, and open space; explains all planning related policy, requirements, and objectives of the department; fosters collaborative relationships.

• Provides planning expertise and serves as department representative for various internal and external plans/projects at meetings and on committees; reviews reports and coordinates comments.

• Provides support for amending design and development criteria, standards, policies, and processes.

• Prepares and presents projects and recommendations to boards, commissions, and city council as needed.

• Utilizes ESRI suite of GIS applications including ArcGIS PRO and ArcGIS Online applications for analysis of planning related questions, as needed.

• Responds to inquiries and requests for information; assists with customer service.

• Performs additional duties as assigned.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

MINIMUM QUALIFICATIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: 

• Bachelor’s Degree in Planning, Geography/GIS, Landscape Architecture, Engineering or related field required (Master’s Degree preferred).

Experience: 

• At least 4 years progressively responsible planning experience.

• Relevant experience conducting plan review or plan creation, preferably involving planning and design of parks, recreation, open space, and trails.

Knowledge:

• Knowledge of the principles and practices of planning, landscape architecture and design, and engineering, with specialized knowledge in parks, recreation, and open space planning preferred.

• Proficient reading and interpreting engineering drawings, site plans, master plans, and landscape plans.

• Technical design knowledge related to grading, drainage, and construction techniques is highly desirable.

• Knowledge of ESRI suite of applications preferred.

Skills:

• Skill in building interpersonal relationships, collaboration, and customer service.

• Skill in checking information for accuracy and completeness and correcting errors.

• Strong organizational, analytical, and critical thinking skills for understanding issues and solving problems.

• Skill in effectively presenting information.

• Skill in computer operation using Microsoft suite Windows-based programs; project management software, such as ProjectMates; development review software, such as AMANDA; GIS software, such as ESRI products.

• Skill in communicating planning concepts and policy.

• Skill in the use of Bluebeam.

Abilities:

• Communicate effectively verbally, in writing, and in mapping/graphic form.

• Establish and maintain effective working relationships with employees, citizens, stakeholders, and development community representatives.

• Foster and maintain collaborative partnerships.

• Handle sensitive situations with tact and diplomacy.

• Creatively solve complex problems, negotiate, and handle stressful situations in a positive and productive manner.

• Operate as part of a team as well as independently as necessary, to support work group assignments.

• Evaluate, interpret, compile, and analyze data as well as extract and compile technical information and reports.

• Manage multiple projects, objectives, and competing priorities.

• Establish and fulfill goals and objectives and meet deadlines.

Licenses and Certifications: 

• Valid Driver’s License required.

• Professional certificate or license appropriate to the incumbent’s education and professional expertise/discipline preferred (professional planner certification through AICP, licensed landscape architect, GISP, etc.).

WORKING CONDITIONS

The Planning, Design and Construction division is currently operating under a hybrid schedule which requires one day a week in the office minimum. During the 6-month probationary and training period, additional days in the office may be required. Based on city management direction the number of days in office may change. After hours and weekend work will be required occasionally for boards and commissions meetings and public engagement.

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Sedentary physical work that involves moving no more than 10 pounds at a time.

• Occasional lifting, carrying, walking, and standing.

• Vision sufficient to read computer screens, printouts, and related documents.

• Dexterity to operate a computer system and other related equipment.

• Speech communication and hearing to maintain communication with employees and citizens.

• Endurance sufficient to sit and work at a computer for long periods of time.

Work Environment:

• Works primarily indoors in clean, comfortable environment.

• May be required to occasionally work outdoors to coordinate fieldwork and data gathering.

Equipment Used:

• Uses standard office equipment including copy machines, printers/plotters, personal computer, mobile devices, and common office software such as email, internet, Windows-based applications, and GIS applications.

• This position may require the incumbent to regularly use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

JOB LOCATION

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

New employees are eligible for a $5,000 bonus; with $2,500 paid on the first payroll, and $2,500 paid upon completion of six (6) month introductory period from hire date.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Experience / Education:

• Bachelor's Degree in engineering, architecture, or directly related field

• Master’s Degree preferred

• 8 + years of experience

Knowledge: 

• General proficiency in MS Office products

• Knowledge of Accela, SharePoint, EADOCs, GIS, INFOR, Innovyze modeling products, considered a plus

Abilities: 

• Ability to establish and maintain effective working relationships with other employees and Aurora Water contractors

• Multi-task; manage projects

• Communicate effectively both verbally and in writing

• Analyze and compile technical information and reports

• Evaluate and interpret a variety of asset data

Skills: 

• Strong analytical and interpersonal skills

Licenses and Certifications:  

• Professional Engineering License.  If not in the State of Colorado, the ability to obtain within 6 months.

• Colorado driver's license with a good driving history

WORKING CONDITIONS

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands: 

• Sedentary physical work requiring the ability to lift a maximum of 10 pounds

• Occasional lifting, carrying, walking, and standing

• Vision sufficient to read computer screens, printouts, and related documents

• Dexterity to operate a computer system and other related equipment

• Speech communication and hearing to maintain communication with employees and citizens

• Endurance sufficient to sit and work at a computer for long periods of time

 
Work Environment: 

• Works in a clean, comfortable environment

• The work environment will occasionally include field visits to Aurora Water facilities (treatment facilities, pump stations, tanks, reservoirs, etc.)

Equipment Used: 

• Operates a motor vehicle; survey equipment; measuring equipment such as tapes, levels and micrometers, camera and personal computer. 

• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

The Program Management Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
• Finalizes the project plan with stakeholders and track closely for successful project delivery.
• Implements advanced strategies for gathering, reviewing and analyzing data requirements.
• Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
• Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
• Prioritizes requirements and create conceptual prototypes and mock-ups.
• Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
• Masters strategic business process modeling, traceability and quality management techniques.
• Applies best practices for effective communication and problem-solving.
• Successfully compete for the most sought-after business analyst jobs.
• Leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects.
• Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
• Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
• Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
• Understand the bank environment and compliance and regulatory requirements.
• Work with regional and global team and implement the best standards across teams.
• Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience managing or participating in projects and teams within the finance and 2 years in a professional management role

Education:

• Bachelor’s/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Business Risk and Control Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple risk management programs supporting Citi Businesses (Issues Mgmt, MCA, Audit Support, Process Improvements, etc.) and how they achieve the objectives of the function. Applies in-depth understanding of the business impact of associated business risks. Generally accountable for delivery of a full range of risk & control services across COO Transformation Program Management. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for the end results of an area.

Responsibilities:

• Ensures identification of appropriate risks which impact Transformation governance and delivery, and ensure mitigation strategies are developed and executed when necessary.
• Serve as R&C stakeholder for Transformation Management supporting timely closure of Regulatory Issues, Consent Order Commitments, and IA Findings.
• Serve as primary liaison between Transformation Management and Second/Third Line of Defense teams.
• Execute and/or influence governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Manage the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Support review and challenge, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Exercise control over Operational and Compliance Risk in accordance with established Policy requirements.
• Identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Assess the risks associated with new activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Guide and influence standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Solid background in Risk Management, Process Improvement, and Control Development.
• Strong analytical and strategic skills.
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
• Excellent analytical skills to ensure all path to green for metrics is reviewed for completeness and accuracy.
• Proven ability to network across levels to understand cross impacts of a Transformation processes and related risks.
• Proficient in Microsoft Word, Excel, PowerPoint.

Education:

• Bachelor's/University degree, Master's degree preferred.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Overview

Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions.  We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.

Role
As a Regulatory Science and Strategy Senior Principal within IQVIA’s EMEA RWS business, you will take on a variety of roles that focus primarily within the following core areas:

• client/project leadership,

• maintaining and further developing expertise on the regulatory landscape (focusing on real world evidence and the European Medicines Agency in particular),

• business development,

• firm/operational leadership roles

The role has two areas of focus.

Firstly, a senior principal is expected to deliver outstanding client service, while building trusted relationships with new and existing clients while enhancing our global network of regulatory science and strategy capabilities to support life science clients to use Real World Evidence more widely and effectively for regulatory purposes.  

Secondly, the role encompasses acting as a subject matter expert and thought leader for Regulatory Affairs in Europe (western and eastern). It covers regulatory affairs for all phases from drug development:  pre-clin, clinical, submission/approval/launch, and post-launch development and commercialization activities.

An in-depth knowledge of the entire drug development process from EMEA health authority requirements perspective e.g., European Medicine Agency (EMA) and local national competent authority is essential to success. This subject matter expert role interacts with those experienced in regulatory affairs, clinical development and real-world insights for post authorization studies. As a member of the MEP team, they participate in the development of proposal strategy and regulatory pathway including for PASS.

The role interacts with regulatory and drug development leaders around IQVIA relative to customers who require regulatory expertise. The role also interacts with Marketing and Sales/BD across IQVIA as they generate customer requests.

Finally, this role is part of the senior/strategic face of IQVIA to customers for IQVIA EMEA regulatory affairs services connected to Post Authorisation Safety Studies(PASS), Drug Utilisation Studies and external comparators studies . Since the European pharma market is one of the largest in the world, this requires considerable breadth of knowledge and experience.

Responsibilities

• Support IQVIA Real World Solutions teams to sell and deliver customer programs of Real World Evidence generation for regulatory audiences (notably Post Authorisation Safety Studies, Drug Utilisation Studies and External Comparator Studies)

• Lead European regulatory intelligence activities. Ensure a robust process to monitor the external regulatory environment and to identify and communicate new or emerging information that is relevant to IQVIA innovative offerings and to our clients’ needs.

• Remain current on emerging regulatory frameworks, pivotal regulatory decisions, and industry trends in order to anticipate and identify new business challenges and issues with assigned clients.

• Shape and influence regulatory strategy to benefit company, based on emerging regulatory frameworks, scientific innovation, and IQVIA’s Real World Solutions portfolio

• Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organizations.

• Act as principal owner of regulatory science element of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value: Specifically:

• Advisor on the strategy to deliver EMEA regulatory services to customers concerning PASS, DUS and external comparators.  The role requires deep understanding of customer needs and develops appropriate strategy and delivery plans for services. Key services include regulatory consulting and fulfilling EMEA requirements for life cycle management especially regarding Post authorisation Safety Studies.

• Deep knowledge of the activities, outputs and ongoing workstreams of the PRAC, CHMp, EMA and EnCEPP are essential

• Capability to work collaboratively across IQVIA when customer requirements involve regulatory affairs services

• Customer experience developing, delivering, and selling regulatory services to biotech, small-, mid-, and large Pharma.

• Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction.

• Allocate direction, advice, and intellectual leadership to clients and delivery teams.

• Provide high level input and ensure development of client reports and presentations.

• Ability to deliver all or significant portions of findings to clients.

• Lead IQVIA regulatory thought leadership in concert with IQVIA’s our global network of regulatory science and strategy experts

• Provide leadership, strategic direction and insight to the Regulatory Science and Strategy organization.

• Participate in annual performance review team processes.

• Engage in recruitment and selection of new staff.

• Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients.

Skills & Experience

The successful candidate will have a track record of success across the majority of the following competencies:

• Industry & regulatory expertise - Maintains a constant focus on regulators, industry, and client trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities.

• Regulated Medical Product Experience - Ability to speak in detail with senior client stakeholders about EMA, MHRA and other regulatory bodies requirements, guidelines, and expectations, in a meaningful manner with depth of content knowledge, including emerging trends that will shape studies and broader business planning activities especially around PASS , DUS and external comparators.   

• Client Relationship Management and Delivery - Principal owner of client engagements to the brand and commercial functions within leading Life Sciences organizations, focused on client satisfaction and outstanding client deliverables. Proven capability to identify new revenue opportunities with existing clients & manage several opportunities in parallel

• Business Development - Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations.

• Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions with senior level life science clients

• Communications/Executive Presence - Expresses ideas in a clear and concise manner; tailors message to target audience with the gravitas to build relationships to sell services and recruit practitioners.

• Cooperative Teamwork - Builds supportive relationships within a team, based on trust and respect. Requires listening to others, adapts to other people's different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team.

• Coping with Pressure - A positive attitude in stressful situations or following failures. Ability to manage one’s own emotions, willing to take on challenging tasks, and energy to remain focused on those tasks when presented with obstacles.

• Decision-Making - Makes clear, appropriate decisions. Performs with incomplete or ambiguous information, and while under time pressure. Resilience in making unpopular decisions when necessary and taking responsibility for outcomes and impacts of those decisions.

• Customer Focus - Develops strong, lasting relationships with clients. Possesses desire to understand and satisfy customers’ needs and exceed expectations whenever possible. Concern with clients inside or outside the organization; internal customers may be other departments or individuals from the same organization.

• Flexibility - Responds well to change. Positive attitude toward change and a readiness to adapt when presented with new information, new situations or shifting priorities.

• Influencing - Balances the need to shape outcomes in short term while maintaining successful long-term relationships. Knows how to motivate and inspire to achieve a common goal, and demonstrates key strategic negotiation tactics. Uses personal and professional contacts to influence people across teams or organizations.

• Initiative - Constantly looks for things to do. Self-confident and proactive; generates activity for themselves rather than waiting for instruction. Prepared to take risks if potential benefit in results.

• Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation.

• Management of Others - Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves.

• Planning and organizing - Establishes and prioritizes tasks and objectives in order to manage time and resources appropriately. Sets deadlines based on the time required, and on how each part of the plan affects others. Prepares backup plans in case the sit

• Strategic Vision - Creates a clear view of the future of the business. Considers the long-term goals of the organization and defines the strategy to achieve this. Takes into account the current environment in which the business operates and anticipates future changes or challenges for the organization.

• Technological Orientation - Shows comfort and aptitude using technology in order to reach goals more efficiently, and to a higher standard of quality. Welcomes advancements in technology and is willing to understand and implement them. Uses technology appropriately, and helps others to appreciate and understand the benefits of using technology.

• International Experience - Has experience working across Europe and other geographies

Qualifications & Other Requirements

• In addition to the skills and experience above, candidates interested in joining IQVIA in this role should have:

• A strong academic track record including a life science-related discipline or professional equivalent, relevant graduate degree preferred (further personal/industry qualifications are valued)

• At least 10 years professional experience in working at European Regulatory bodies e.g., EMA

• Previous experience in life science consulting / professional services is preferred

• Evidence of consistent career progression

• Minimum of 6 years of experience focused on regulatory science, regulatory strategy, or product review

• A strong track record of management, leadership and people development

• A willingness and ability to travel to client locations

• Fluency in English (spoken and written)

• Right to live and work in the recruiting country

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com