Total 21 job vacancies by NHS Jobs

Job Purpose To provide a comprehensive administration support to the Specialist Community Health Team for Learning Disabilities based in Exeter. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard word processing skills and computer literacy. They will be required to maintain an up-to-date knowledge of Information Technology. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. Where the post holder is employed within a community team, they will coordinate the outpatient waiting lists and clinics and support the processes and systems for these teams. Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: As a Finance Business Support Assistant, you will be part of a team working under the Finance Directorate, supporting other Divisions in various accounting and financial tasks. Your key responsibilities will include: Inputting monthly journals such as accruals and prepayments. Correcting payroll and expenditure coding errors. Assisting in producing monthly reports and ensuring reconciliations are completed according to financial schedules. Supporting divisional finance staff in dealing with budgetary queries, investigating, and resolving financial issues. Handling recharges to other NHS bodies and external organisations and resolving any related queries. Assisting in coding invoices and goods received notes, maintaining the local pay budget system, and preparing and reconciling budget changes. Your role will also involve maintaining key financial structures within the accounting system (Unit 4) and providing ad-hoc financial reports and spreadsheets as required. The successful candidate will bring excellent organisational and spreadsheet skills, the ability to handle multiple responsibilities, and a strong foundation in finance, supported by qualifications such as AAT or equivalent experience. Location: You will be based at either Newcourt House in Exeter or Devonshire House in Barnstaple but may be required to travel between sites as needed. Flexibility and adaptability are essential to succeed in this role. If you have a passion for finance and a desire to work in a supportive environment where your work has a direct impact on healthcare services, wed love to hear from you! Working Pattern: 37.5 hours per week Interview Date: To be confirmed For further information please contact: Katherine Blooman, Associate Finance Business Partner on katherine.blooman@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The successful candidate will be in the final stages of a CCAB or CIMA qualification/qualified accountant with excellent knowledge and experience of financial management or equivalent experience. You will be highly-motivated with excellent management, IT, communication, analytical and technical skills. The role will involve working flexibly with a wide range of stakeholders, with competing deadlines; hence effective communication skills and the ability to prioritise are essential. The role will be based either at Newcourt House, Exeter or Devonshire House, Barnstaple and may be required to travel to alternate sites on occasion (currently working from home). Hybrid working is currently in operation with a requirement of at least 2 days per week in the office. Working Pattern: 37.5 hours per week Interview Date: To be confirmed. Pay - The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Sally Bond, Senior Divisional Management Accountant, on sbond4@nhs.net or Marie Holt, Senior Divisional Management Accountant on marie.holt1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please refer to the job description attached to this advert which will provide further information on this role.

Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The post holder will provide comprehensive administrative support to the Practice Education team. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. Duties and Responsibilities Key Responsibilities include: Work within the Practice Education team the post holder will be required to provide advice and guidance to staff, managers and students in relation to Apprenticeships, Student Placements and Preceptorship programs. Comprehensive diary management Meetings administration including taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records Support the manager and team by ensuring that records are up to date on all staffing systems as required and that items are dealt with quickly and efficiently on Trust systems. Contribute to the smooth running of administrative systems including management of generic email accounts and electronic and paper filing systems as well as other forms of correspondence. Undertake the pre and post administration associated with the delivery of course and meetings, including booking of venues, trainers/speakers and equipment as well as reproduction of course materials for events and distributing agendas/notes and managing multiple diaries. Profile Excellent planning and organisation skills Excellent written and verbal communication skills Excellent attention to detail Professional telephone manner Collegiate approach and diligent Takes pride in their work and consistently strives to produce work of the highest standard Seeks to deliver the best possible outcome rather than just the task at hand Works in partnership with the Manager/associated team to understand their needs and priorities (which may change depending on workload) Excellent time management skills Experience of prioritising a varied and busy workload Experience of working under pressure with the ability to work to and achieve deadlines The role will involve the development and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative practices

The post holder will be responsible for processing and providing a range of information and for ensuring information is transmitted in a timely, appropriate and confidential manner as required. The post holder will be a strong team player, with excellent verbal and written communication skills. They will be motivated to complete their work in an efficient manner, be able to identify solutions and willing to learn and progress their skills. The ideal candidate will be flexible, able to support the rest of the team when required and to multi-task in a demanding environment. The post holder will be required to supervise and support other staff. The post holder will demonstrate high level communication and negotiation skills to work with sensitive and complex information affecting a wide range of stakeholders. To ensure information is supplied in an accurate and timely manner and in line with Trust policies and procedures. Build and maintain effective and positive working relationships, both internal and external to the organisation, to enable the efficient collection of data and information. To attend and participate in meetings. Deal independently with routine business matters in a professional, prompt and effective manner. Draft replies to correspondence on behalf of the Directorate Senior Management Team, effectively, efficiently and in a timely manner, using initiative, discretion and sensitivity, upholding confidentiality where necessary. Interpret and provide accurate and timely information to managers and services in a format that is easily understood and relevant to the decision making process. This may involve the receipt of complex and sensitive information to analyse, interpret and present in an appropriate form. Identify and correct the cause for data anomalies and validation errors that occur during the process of analysis. Exercise significant levels of judgement and decision-making in dealing with complex enquiries. Make independent judgement as to what action needs to be taken. Deal appropriately with confidential, commercial, contentious and urgent information, exercising good analytical skills and sound judgement. Use own initiative in the absence of members of the Directorate Senior Management Team to ensure that urgent matters are brought to the attention of the appropriate person. Oversee the administration systems and processes on behalf of the Directorate Senior Management Team and in relation to their direct reports, e.g. supervision, appraisal, leave absence, electronic personnel records, Directorate structure charts etc. Plan and prioritize diaries for the Directorate Senior Management Team, prioritizing as necessary. Organise a range of meetings and events including Directorate Governance Board Meetings, Away Days, Conferences, Directorate Disciplinary and Grievance Hearings. Compile and prepare agendas and supporting papers. Manage a facilitate external site visits, acting as liaison between visitors and the site, ensuring all necessary information/evidence is available. Timely completion of statutory documents on behalf of the Directorate Senior Management Team. To co-ordinate and lead the service development and implementation of effective and efficient administrative systems and processes, in line with Directorate and Trust requirements. Implement local and Trust policy and procedures. Maintain adequate stock of stationery and other related items. Oversee Directorate Senior Management requests for items purchased using the Trust Procurement system. Authorised signatory for time sheets, travel claims etc. Day to Day line management of assigned team of administrators including: Monthly supervision Annual appraisal/PDR Provide immediate guidance and assistance in problem solving. Agree/monitor absences in regard to Annual leave, flexi time, sickness absence etc. Workload management. Undertaking and leading on recruitment and selection processes as required. Act as mentor to new staff in the execution of their duties. Create and maintain information systems as required. Take, transcribe and distribute formal minutes. Prepare and present complex information in a range of formats (e.g. graphs, charts, audio/copy typing correspondence, documents, reports, minutes, presentations, flyers, handouts, Directorate bulletin etc). Produce ad hoc reports on request. Ensure that appropriate systems are developed and maintained to prompt/bring forward information or follow-up required for diary appointments, projects and for work that has been requested by a certain deadline. Ensure that corporate guidelines are followed in relation to existing and newly developed systems and processes. The post holder will be able to design, develop, maintain, document and test new databases and reporting systems in line with management requirements of the Directorate, Department of Health, NHS Commissioning Organisations and other key clients. Routinely review and update the Directorate pages on the staff intranet.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role An opportunity has arisen for an experienced project manager to become part of the maternity team leading on the key transformation programmes. We welcome applications from candidates with substantial knowledge and experience of the Maternity Incentive Scheme (MIS/CNST), Service Transformation Programmes and responses to national reports such as CQC, Ockenden and will be willing to unblock barriers; problem solve emerging issues and prioritise areas for focused service improvement. Candidates will have the ability to prioritise and work under pressure whilst managing competing priorities. Please note, the Job Description for this role is currently going through the formal matching process and therefore the banding may be subject to change. Working Pattern: 37.5 hours per week. Monday to Friday. Interview Date: To be confirmed. Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers). For further information please contact: Melanie Hayward, Deputy Head of Midwifery & Gynaecology on 01271 314127 or melanie.hayward2@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please see the attached Job Description and Person Specification which will provide further information on this role.

Communication and Working Relationship Skills To use a variety of software packages including Microsoft Suit and bespoke packages relating to Trust informatics and patient records to produce correspondence and maintain records, spreadsheets and databases. To exchange factual information with people who use our services using persuasion tact, reassurance empathy and acknowledging barriers to understanding. To document information in accordance with record keeping standards. The post holder will often be the first point of contact and the focal point of services; therefore clear communication skills are required. To ensure that any information relating to safety of people who use our services and others is communicated immediately to senior team members. Frequently communicates with people using services concerning their appointments and treatment; and DWP if appropriate to role. Deals with enquiries from relatives and the public. Communication with staff on work procedures and external agencies on behalf of the service. Working within a multi-disciplinary environment ensuring that communication with appropriate team members is effective and contemporary. Produce clear and accurate written correspondence. Intranet and Internet as required. To provide effective communication with people who use our services, relatives and carers, visitors, staff and others. To ensure that all communication is within the boundaries of patient confidentiality and to seek guidance when unsure. To manage both telephone and face to face contacts with distressed people who use our services in a supportive manner. Analytical and Judgemental Skills Judgement involving facts or situations, some requiring analysis. Resolves problems relating to patient records; locates missing case notes; cash discrepancies: make judgements on how to respond to patient enquiries. Keep appropriate statistical records/information as and when required by the team/service for audit purpose. Provide statistical returns when required which may involve entering statistical data onto data bases. Maintain and monitor service/department staff records, e.g. annual leave, training and personal contact information and proactively support cover arrangements in times of absence. Planning and Organisational Skills Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to line manager in a timely proactive manner when these standards have not been met, and enabling appropriate action to be taken. Implement planned actions and response, communicating changes as appropriate. Arrange meetings, hospitality, venues, distributing agendas/notes and managing multiple diaries. Maintain room booking schedules. Contribute to the smooth running of administrative systems including management of generic email accounts and electronic and paper filing systems as well as other forms of correspondence. Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of post holders level of competency or authority to line manager. Using appropriate electronic systems, ie room booking system to adjust clinic/appointment/meeting times as required. Responsibility for Patient/Client Care, Treatment and Therapy Act as a principle point of contact for users of the service, e.g. Individuals from within/outside the Trust, people who use our services and members of the public. Responsibility for Policy and Service Development Implementation Maintain and continue to improve knowledge and understanding of the Trust/Service including systems, policy and current issues, particularly to own area of work. Adhere to all Trust and departmental policies and procedures relating to role. Comply with local administrative procedures. Participate in local review of administration services. Responsibility for Finance, Equipment and Other Resources The post holder will order stationery and other necessary items for the team via the electronic procurement system. Handles patients cash and valuables; may be required to order and maintain stationery and stores stocks; may be responsible for petty cash float. Maintain the safe keeping of Trust property. Any concerns regarding misuse shall be raised immediately with the Trust Counter Fraud Specialist. Ensure the proper use of the Trust resources, such as stationary, telephone usage photocopying and other consumables used within the course of business. Ensuring minimal waste and cost. Suggest efficiency savings to more senior staff. Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management The post holder has no managerial supervision responsibility but is expected to be a good example to other staff and use their experience to assist/guide new starter induction. Responsibility for Information Resources and Administrative Duties Produce confidential correspondence and reports. Maintain efficient and effective electronic filing system/s. Take and distribute formal minutes as necessary. The post holder will be partly responsible for ensuring accurate and up to date data is recorded onto electronic records systems, and that this information is communicated with the team and other professionals as required. Any Other Specific Tasks Required Provide cover for colleagues when and where necessary. Duty of Candour you must adhere to the principles of openness, transparency and the statutory duty of candour in your day to day work and conduct and encourage the same behaviours within the wider organisation. All employees must adhere to the policy on the protection and use of personal information which provides guidance on the use of disclosure of information.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: An exciting opportunity has arisen for a Projects Accountant to join our Income and Contracting team on a full-time basis. This is a great opportunity if you are looking to develop your understanding of income within the NHS. This role will also involve line management. We are recruiting into two vacancies. One role will be supporting Community in understanding and interpreting their income. For the second role we are looking for a lead for income projects such as Being Paid Fairly, as directed by the Senior Project Accountant. Annually both roles will be responsible for the construction of an activity plan by liaising with relevant Managers within the divisions one for Being Paid Fairly and the other for Community. As part of this role you will be expected to be a finance lead in certain Royal Devon University Healthcare NHS Foundation Trust projects, where driven by national or local initiatives, to ensure that all developments are fully supported and developed with reliable and robust financial input and advice. The finance team has also recently achieved level one accreditation with One NHS Finance and are hoping to achieve level two by the end of 2024. Working Pattern: 37.5 hours per week. Monday to Friday 9am to 5pm Interview Date: To be confirmed For further information please contact: Andy Spiller, Contract Manager, on aspiller@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please see the attached Job Description and Person Specification which will provide further information on this role.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The post holder will take responsibility for a wide range of transformation projects which will help directly improve the care we offer to the population of Devon. The post holder will have line management responsibilities, and will be expected to support their colleagues and provide expert guidance and development to the immediate team and wider organisation. Current programmes of work that Transformation are focusing on include; delivering best value schemes, sustainability, outpatient and diagnostic transformation, clinical and service pathway design, Quality Improvement (QI) and culture and digital innovation. You will be part of a diverse team of project managers and service change experts, and will be expected to work autonomously in leading a defined portfolio of trust-wide projects. Working Pattern: 37.5 hours a week Interview Date: To be confirmed For further information please contact: Khalia Lancaster-Thomas, Programme Director, on khalia.lancaster-thomas@nhs.net or Johnny Pigott, Senior Programme Manager, on jonathan.pigott@nhs.net or Martin Dowdall, Senior Programme Manager, on martin.dowdall@nhs.net Alternatively, please arrange an appointment via our Transformation team administrator, Lisa Deighton at lisadeighton@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Communication and Working Relationship Skills To use a variety of software packages including Microsoft Suit and bespoke packages relating to Trust informatics and patient records to produce correspondence and maintain records, spreadsheets and databases. To exchange factual information with people who use our services using persuasion tact, reassurance empathy and acknowledging barriers to understanding. To document information in accordance with record keeping standards. The post holder will often be the first point of contact and the focal point of services; therefore clear communication skills are required. To ensure that any information relating to safety of people who use our services and others is communicated immediately to senior team members. Frequently communicates with people using services concerning their appointments and treatment; and DWP if appropriate to role. Deals with enquiries from relatives and the public. Communication with staff on work procedures and external agencies on behalf of the service. Working within a multi-disciplinary environment ensuring that communication with appropriate team members is effective and contemporary. Produce clear and accurate written correspondence. Intranet and Internet as required. To provide effective communication with people who use our services, relatives and carers, visitors, staff and others. To ensure that all communication is within the boundaries of patient confidentiality and to seek guidance when unsure. To manage both telephone and face to face contacts with distressed people who use our services in a supportive manner. Analytical and Judgemental Skills Judgement involving facts or situations, some requiring analysis. Resolves problems relating to patient records; locates missing case notes; cash discrepancies: make judgements on how to respond to patient enquiries. Keep appropriate statistical records/information as and when required by the team/service for audit purpose. Provide statistical returns when required which may involve entering statistical data onto data bases. Maintain and monitor service/department staff records, e.g. annual leave, training and personal contact information and proactively support cover arrangements in times of absence. Planning and Organisational Skills Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to line manager in a timely proactive manner when these standards have not been met, and enabling appropriate action to be taken. Implement planned actions and response, communicating changes as appropriate. Arrange meetings, hospitality, venues, distributing agendas/notes and managing multiple diaries. Maintain room booking schedules. Contribute to the smooth running of administrative systems including management of generic email accounts and electronic and paper filing systems as well as other forms of correspondence. Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of post holders level of competency or authority to line manager. Using appropriate electronic systems, ie room booking system to adjust clinic/appointment/meeting times as required. Responsibility for Patient/Client Care, Treatment and Therapy Act as a principle point of contact for users of the service, e.g. Individuals from within/outside the Trust, people who use our services and members of the public. Responsibility for Policy and Service Development Implementation Maintain and continue to improve knowledge and understanding of the Trust/Service including systems, policy and current issues, particularly to own area of work. Adhere to all Trust and departmental policies and procedures relating to role. Comply with local administrative procedures. Participate in local review of administration services. Responsibility for Finance, Equipment and Other Resources The post holder will order stationery and other necessary items for the team via the electronic procurement system. Handles patients cash and valuables; may be required to order and maintain stationery and stores stocks; may be responsible for petty cash float. Maintain the safe keeping of Trust property. Any concerns regarding misuse shall be raised immediately with the Trust Counter Fraud Specialist. Ensure the proper use of the Trust resources, such as stationary, telephone usage photocopying and other consumables used within the course of business. Ensuring minimal waste and cost. Suggest efficiency savings to more senior staff. Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management The post holder has no managerial supervision responsibility but is expected to be a good example to other staff and use their experience to assist/guide new starter induction. Responsibility for Information Resources and Administrative Duties Produce confidential correspondence and reports. Maintain efficient and effective electronic filing system/s. Take and distribute formal minutes as necessary. The post holder will be partly responsible for ensuring accurate and up to date data is recorded onto electronic records systems, and that this information is communicated with the team and other professionals as required. Any Other Specific Tasks Required Provide cover for colleagues when and where necessary. Duty of Candour you must adhere to the principles of openness, transparency and the statutory duty of candour in your day to day work and conduct and encourage the same behaviours within the wider organisation. All employees must adhere to the policy on the protection and use of personal information which provides guidance on the use of disclosure of information.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Are you looking for an opportunity to lead transformational change in a supportive and inclusive environment? Following a successful pilot that created more capacity and improved access for patients through a number of dedicated productivity posts, we want to build on this successful model. The Royal Devon University Healthcare NHS Foundation Trust is looking to appoint exceptional Managers to be part of an ongoing transformational programme aimed at improving our services and pathways and increasing our elective capacity. This work directly supports our Royal Devon CARE objectives: Collaboration and partnerships A great place to work Recovering for the future Excellence and innovation in patient care Our Transformation Strategy works towards a vision where transformation is embedded in our organisational culture, with Your Brilliant Ideas campaigns and Transformation cafes helping to reach out to all staff. This post offers an excellent opportunity for you to play a key role in delivering change with purpose which will directly improve the care we offer to the population of Devon. This post provides project management support, this role is a key part of the Transformation Service and working to help maximise the opportunities to transform services, deliver care improvements and support, through the design and maintenance of an effective and disciplined programme and delivery framework. Please note, the Job Description for this role is currently going through the matching process and therefore the banding may be subject to change. Working Pattern: 37.5 hours per week. Interview Date: Wednesday 3rd and Thursday 4th July 2024. For further information please contact: Naomi Hooker, Senior Project Manager at naomi.hooker@nhs.net or call via MS Teams. This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.