Housekeeping Team Member/ Public Area

Holiday Inn London - Regent's Park

The Opportunity

As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional.

Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out.

You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy

Benefits

• Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
• Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
• Is a team player who is reliable, punctual and able to work collaboratively with others
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
• Has a positive attitude and a willingness to learn and develop new skills
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

Hotel

The Holiday Inn London - Regent's Park Hotel provides convenient access to central London's major attractions, with Great Portland Street and Regent's Park Tube stations located just a few minutes away. The hotel is also located near the A501 and is a 45-minute drive from Heathrow Airport.

Guests can easily explore the leafy grounds of Regent's Park or indulge in shopping on bustling Oxford Street, both within walking distance of the hotel. Popular family-friendly attractions, such as Madame Tussauds, the Sherlock Holmes Museum, and London Zoo, are also located nearby.

Cultural enthusiasts can visit the British Museum, which is less than a mile away, to discover ancient treasures and learn about cultures from around the world. Additionally, guests can explore a variety of exhibitions at the British Library.

For theater lovers, the West End is just a 15-minute walk away, along with the vibrant bars and restaurants of Soho.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team and can work on their own
• Ambitious and hard working
• Excellent standards
• Good organisational / time management skills.
• Resilient, creativity, able multitask and can work under pressure
• Good command of English language to enable communication with the kitchen team.
• Ability to work morning, afternoon/evening, and weekends
• Able to deliver exceptional customer experiences all the time
• Is the Public Area Cleaner role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Public Area Cleaner

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

What will I be doing?

• As a Public Area Attendant, you are responsible for maintaining the cleanliness in all of the public areas of the hotel including, lobby areas, guest fitness centre, guest laundry, corridors and stairwells.
• You may also be required to cleaning guest rooms and replenishing amenities Clean public areas and bathrooms
• Vacuum corridors and stairways
• Change and replenish towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Report any missing or damaged items and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
• Ensure that all public areas are cleaned and maintained to a high standard.
• Be environmentally aware
• Dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments wherever necessary and maintain good working relationships

Boasting a fantastic location at the acclaimed Imperial Wharf, the refurbished DoubleTree by Hilton Hotel London - Chelsea is an ideal base located in the heart of the prestigious area of Chelsea and outside of the congestion charge zone. Take a ten-minute walk to the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour. Watch a Premiership football match at the Chelsea and Fulham Football Clubs, or watch the Wimbledon Championship match during tennis season.

Proud member of the Disability Confident employer scheme