Total 8 customer service job vacancies in Legal / Public / Security category in london wc1e 6dg

Job Title: Highways Enforcement Officer (SO1)
Location: London Borough of Lambeth
Hours: 35 hours per week, 9:00 AM - 5:00 PM
Closing Date: 27th December 2024, 5:00 PM

Service Care Solutions is assisting the London Borough of Lambeth in recruiting a Highways Enforcement Officer to join their Environmental Services team. This role plays a vital part in managing Lambeth's public spaces and ensuring compliance with relevant environmental and highway legislation.

Role Overview:
As a Highways Enforcement Officer, you will be responsible for upholding environmental and highway standards across Lambeth. This includes conducting routine patrols, enforcing compliance, investigating environmental crimes, and liaising with relevant council services or contractors.

Key Responsibilities:

• Conduct investigations into environmental offences, applying statutory powers to address littering, graffiti, fly-tipping, and other public nuisances.
• Patrol and inspect public spaces, issuing Fixed Penalty Notices (FPNs) for environmental infringements such as littering, dog fouling, and fly-posting.
• Enforce compliance with licensing for skips, hoardings, scaffolds, and unlicensed shop fronts or public seating.
• Investigate and manage abandoned vehicles, ensuring removal as needed.
• Record and report highway damage, coordinating with relevant departments for repair actions.
• Serve as a professional witness and provide statements in support of council enforcement actions.
• Maintain up-to-date knowledge of environmental and highway legislation and best practices.

Requirements:

• Experience in environmental or highway enforcement, with a strong understanding of relevant UK legislation (e.g., Highways Act 1980, Traffic Management Act 2004).
• Ability to carry out routine inspections, issue penalties, and follow legal processes for enforcement.
• Strong investigative skills, with experience gathering and safeguarding evidence.
• Availability to work flexible shifts, including evenings, weekends, and public holidays.
• DBS check (Disclosure and Barring Service) required.

How to Apply:
If you have the skills and experience for this role, please get in touch with Lewis Ashcroft at Service Care Solutions. We're looking for motivated individuals ready to make a positive impact in the Lambeth community.

Service Care Legal are recruiting on behalf of a London-based housing association who are seeking a Litigation Solicitor to join their team on an initial 3 month contract basis. Please find below further details with regards to this position.

ROLE: Housing Litigation Lawyer
LOCATION: South London
RATE: £34.77 to £38.28 per hour LTD
CONTRACT: 3 months, 35 hours per week

Please note that this role would be hybrid working.

The Role

• To manage a caseload of matters in relation to housing management, landlord and tenant and other contentious litigation matters
• Caseload would consist of disrepair, tenancy management possession claims, ASB and landlord & tenant matters
• To draft legal proceedings, witness statements and pleadings

The Person

• A qualified Solicitor, Legal Executive or Barrister with a current practising certificate
• Experience of working within the public sector (e.g. Housing Association, local authority)
• Strong technical understanding of housing litigation cases

If this Housing Litigation Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

Service Care Legal are currently recruiting for a housing association who are seeking a skilled and experienced Legal Services Manager to oversee their Litigation team, specifically focusing on Anti-Social Behaviour (ASB) matters. Please find below further details regarding this position.

Role: Legal Services Manager (ASB)
Location: Central London
Salary: £40.30 to £44.48 per hour LTD
Contract Type: Initial 3-month contract with a view to permanent

Please note that this role would require initial office attendance 4 days per week, with further hybrid working further down the line.

About the Role

Working closely with the Head of Legal Services (Litigation) to enhance the ASB workstream, ensuring high standards of service delivery.

As an integral member of the in-house legal team, your expertise will shape the provision of legal services, tackling the complexities associated with ASB cases, including those influenced by recent legislative changes and high-profile cases.

Key Responsibilities

• Leadership and Management: Inspire and manage a dedicated Legal Services team, embodying Southern Housing's HEART values while fostering an environment focused on resident satisfaction.
• Expertise Development: Become a subject matter expert in ASB law and ensure that the team applies best practices and stays updated with relevant legal developments.
• Caseload Management: Handle a personal caseload of housing management litigation, providing comprehensive legal advice on matters including disrepair, tenancy fraud, and injunctions.
• Training and Development: Develop and deliver training sessions for team members and other stakeholders, ensuring high levels of legal competence across the organization.

Candidate Profile

• Qualifications: You are a Qualified Solicitor, Barrister, or Chartered Legal Executive with demonstrable experience in housing management litigation, preferably within the social housing sector.
• Skills: Strong drafting abilities and meticulous attention to detail are essential, along with proficiency in legal research and advocacy.
• IT Competence: Familiarity with Microsoft Office and Case Management Systems is required.

If this Legal Services Manager role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

CIS Security have an exciting opportunity available for a Security Service Administrator for an impressive office-led development in the City of London. We are looking for someone who will ensure all key administrative functions are undertaken accurately and in a timely fashion and provide administrative support to the Security Operations Managers and Customer as directed within the second-largest professional services network in the world and is one of the Big Four accounting firms
This role requires a proactive individual with a keen eye for detail and the ability to manage multiple tasks efficiently. The ideal candidate will have excellent communication skills and the ability to work collaboratively across teams to achieve security objectives.
Information:

Position:Security Service Administrator
Location: Central London
Salary: £30,000 - £35,000 per annum (depending on experience)
Hours: 45 hours per week
Shifts: Monday to Friday – 0800 to 1700 (flexibility included)

Job Requirements:

Current Administration experience is required
Have a clear understanding and demonstrate excellent customer service skills
Advanced Microsoft Office Skills, including PowerPoint, Excel, Word and Outlook
Strong Organisational Skills - Ability to manage multiple tasks and projects simultaneously with a keen attention to detail to ensure all documentation and processes are maintained accurately.
Effective Communication - Strong verbal and written communication skills for liaising with various teams and stakeholders with the ability to clearly and concisely take notes and prepare reports.
Proactive Attitude - Initiative to identify issues and areas for improvement and propose solutions and willingness to take on additional responsibilities as needed.
Team Collaboration - Ability to work well within a team and support team-building activities and having the willingness to collaborate with different departments and external stakeholders.
Technical Proficiency - Basic understanding of IT systems and ability to manage shared drives and access controls. Having the competence in using office software (e.g. MS Office, Google Workspace) for scheduling, documentation, and reporting.
Adaptability and Flexibility - Thoroughness in conducting audits and ensuring compliance with policies and procedures. Whilst having the ability to adapt to changing priorities and handle unexpected tasks.
Attention to Detail - Accuracy in tracking financial data, preparing reports, and maintaining records.
Customer Service Orientation - Professional demeanour in handling queries from the Customer, CIS Head Office, and other stakeholders. Whilst showing the commitment to providing high-quality support and ensuring stakeholder satisfaction.
Time Management - Efficient management of time to meet deadlines and ensure timely completion of tasks, having the ability to prioritise tasks based on urgency and importance.

These attributes will help ensure that the Security Service Administrator can effectively support the security team and contribute to the overall success of the projects and initiatives within the organisation.
Job Responsibilities:
Administrative Support:

Provide administrative support for the Client and CIS Security, including scheduling meetings, arranging rooms, and booking travel and accommodation.
Record minutes in various meetings and circulate them appropriately.
Support the Key Account Director and Security Operations Managers with preparing reports, updates, and presentations for stakeholders.
Manage access to Security shared drives, documents, and team email groups.
Ensure shared areas are well-maintained and effectively organised.
Flag issues and provide remedial training as necessary.
Develop and support technology/data products and processes, including identifying opportunities for automation and process improvements
Review security systems information to ensure compliance with policies and procedures.
Perform audits and inspections of physical security infrastructure and practices.
Maintain detailed records of security assessments, compliance audits, and Planned Preventive Maintenance (PPMs).
Identify areas for improvement in physical security measures and policies, working with relevant teams to implement enhancements.

Site-Based Responsibilities:

Act as the point of contact for CIS Head Office on matters such as payroll queries, absence, and annual leave.
Assist in producing and supplying understaffing and additional hours reports for invoicing.
Support the management of absence, sickness, and lateness, ensuring proper documentation is obtained and shared.

Documentation and Compliance:

Assist in auditing and reviewing Standard Operating Procedures (SOPs), process workflows, and technical and procedural documentation.
Conduct regular compliance audits to ensure proper maintenance of shared drives and logs.
Maintain and update platforms (such as Google sites) and disseminate Security communications, including the preparation of Security function newsletters and similar comms.

Financial Support:

Track and forecast contract spend.
Prepare and report on contract finances.

Training and Development:

Curate and maintain training and informational content for Security teams.
Oversee contract training schedules and records.
Coordinate training initiatives and security awareness campaigns alongside the management leads for these areas.

Team Support:

Facilitate team-building activities and regular team gatherings.
Support the onboarding of new Security team members, ensuring all IT systems, shared drive access, and training portals are set up.
Maintain and update org charts and distribution lists.

General Duties:

Carry out reasonable requests from the Client and CIS Management team, including support during emergency situations.
Assist with duty rosters and schedules, providing centralised reporting, managing overtime distribution, and forecasting staffing needs.
Carry out any other reasonable requests as required by CIS-Security and/or the customer.

Benefits:

Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.

Service Care Legal are recruiting on behalf of a West London Borough Council whoa re seeking a Legal Officer to join their team on a contract basis. Please find below further details with regards to this position.

ROLE: Legal Officer (Planning and Property)
LOCATION: West London / hybrid (1 day pw in the office)
CONTRACT: 3 month with possibility of
RATE: £25.00 to £30.00 per hour (LTD)

Key Responsibilities:

• Prepare legal documents and advise on Right to Buy, Lease extensions, and property transactions.
• To assist Homebuy and Property Compliance teams, ensuring the efficient delivery of council objectives.
• Manage the creation and discharge of mortgages.
• Assist with compulsory purchase orders and provide training to junior team members.
• Ensure high-quality work and regular client communication.

Skills & Experience:

• A law degree (LPC / LLM / LLB) or relevant working experience would be essential for this position
• Case experience of Right to Buy, Lease extensions and property transactions would be essential
• Previous experience of working at a local authority would also be essential for this position
• Strong communication and organisational skills.

If this Legal Officer role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Location: London University and various sites across London
Contract: 6 Months (Initial)
Start Date: 23rd September 2024
Daily Rates:

• PAYE: £250.00
• Umbrella: £320.38
  Working Hours: Onsite, 5 days per week, 9am - 5pm

About the Role:
Service Care Solutions is seeking experienced Trainer Facilitators to support the NMFL (National Management & Leadership Framework) implementation across key London sites, including the Docklands. This role is crucial to the successful delivery of a values, culture, and victim-focused training program, with the initial phase commencing on 23rd September for a 6-month period.
Key Responsibilities:

• Facilitate in-person training sessions, including complex discussions and blended learning experiences.
• Tailor training delivery to maximise learner engagement and inclusion.
• Create a positive and inclusive learning environment, promoting open communication and critical thinking.
• Collect feedback from participants to continuously improve training delivery.
• Coordinate with Learning & Development professionals to align training with organisational goals.

Qualifications & Experience:

• Phase 1: Starting23rd September, candidates must have:
  • A Level 4 education/training qualification or completion of the College of Policing Trainer Essentials Programme (TEP) or equivalent experience.
  • Experience in operational policing or the criminal justice sector (highly desirable).
• Phase 2: Following the initial 6 months, it will be essential for trainers to have:
  • A Level 4 education or training qualification, or completion of the College of Policing Trainer Essentials Programme.

Vetting:

• Current vetting status is required, and we are liaising with the Vetting Unit and Met HR for potential exemptions due to the urgency of the start date.

Application Process:

• CV Submission Deadline: Tuesday 3rd September AM
• Interview Dates: Friday 6th September, Monday 9th September, Tuesday 10th September (likely via MS Teams, potential face-to-face at NSY)
• Expected Start Date: 23rd September 2024

How to Apply: If you meet the qualifications and are ready to take on this vital role, please submit your CV along with a cover sheet detailing your current vetting status, when it was last used, and your notice period to Lewis.Ashcroft@servicecare.org.uk.

Service Care Legal are recruiting on behalf of a Housing Association in the Central London area who are seeking a Legal Support Admin to join their team on a contract basis. Please find below further details with regards to this position.

ROLE: Legal Support Admin
LOCATION: Central London
CONTRACT: 3 months with possibility of extension
RATE: £13.50 to £15.00 per hour

Please note that due to the nature of this position, it would be an office based position.

The Role of the Legal Support Admin

• To work in a team of 4 to provide general legal support in relation to general admin support
• To ensure that essential support services to the Legal Services team are delivered in a timely effective and efficient way
• To move documents from an old case management system to the newly implemented one
• Archiving and sorting of physical files into a newly organised system

The Person

• To have previously support with Legal Admin work in a legal setting would be essential
• Tech-savvy with strong adaptability to new case management systems
• A quick learner who is able to independently work with minimal supervision

The Benefits

• Possibility of extension within the assignment
• Paid on a weekly basis

If this Legal Admin Support role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

Service Care Legal are currently recruiting for a Legal Secretary to join the Conveyancing department of a law firm based in East London. Please find below further details regarding this position.

ROLE: Legal Secretary
DEPARTMENT: Conveyancing
LOCATION: East London
SALARY: £25,000 to £28,000

The Role of the Legal Secretary

• To assist the Senior Solicitor in undertaking a variety of secretarial duties within the Conveyancing department
• To assist with pre client administration, post client administration, pre exchange progression and post exchange progression
• To undertake dictation when required
• To undertake various administrative duties when needed

The Person

• Someone who has ideally worked as a Legal Secretary for at least 1 year
• Experience in working within the Property Law sector, ideally with Conveyancing experience
• Someone who has strong IT and communication skills
• A strong typing speed and able to undertake audio-dictation

If this Legal Secretary role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

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