Total 12 customer service job vacancies in Legal / Public / Security category in Bethnal Green, London, E2 0AH

Service Care Legal are recruiting on behalf of a London-based housing association who are seeking a Litigation Solicitor to join their team on an initial 3 month contract basis. Please find below further details with regards to this position.

ROLE: Housing Litigation Lawyer
LOCATION: South London
RATE: £34.77 to £38.28 per hour LTD
CONTRACT: 3 months, 35 hours per week

Please note that this role would be hybrid working.

The Role

• To manage a caseload of matters in relation to housing management, landlord and tenant and other contentious litigation matters
• Caseload would consist of disrepair, tenancy management possession claims, ASB and landlord & tenant matters
• To draft legal proceedings, witness statements and pleadings

The Person

• A qualified Solicitor, Legal Executive or Barrister with a current practising certificate
• Experience of working within the public sector (e.g. Housing Association, local authority)
• Strong technical understanding of housing litigation cases

If this Housing Litigation Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

Service Care Legal are currently recruiting for a housing association who are seeking a skilled and experienced Legal Services Manager to oversee their Litigation team, specifically focusing on Anti-Social Behaviour (ASB) matters. Please find below further details regarding this position.

Role: Legal Services Manager (ASB)
Location: Central London
Salary: £40.30 to £44.48 per hour LTD
Contract Type: Initial 3-month contract with a view to permanent

Please note that this role would require initial office attendance 4 days per week, with further hybrid working further down the line.

About the Role

Working closely with the Head of Legal Services (Litigation) to enhance the ASB workstream, ensuring high standards of service delivery.

As an integral member of the in-house legal team, your expertise will shape the provision of legal services, tackling the complexities associated with ASB cases, including those influenced by recent legislative changes and high-profile cases.

Key Responsibilities

• Leadership and Management: Inspire and manage a dedicated Legal Services team, embodying Southern Housing's HEART values while fostering an environment focused on resident satisfaction.
• Expertise Development: Become a subject matter expert in ASB law and ensure that the team applies best practices and stays updated with relevant legal developments.
• Caseload Management: Handle a personal caseload of housing management litigation, providing comprehensive legal advice on matters including disrepair, tenancy fraud, and injunctions.
• Training and Development: Develop and deliver training sessions for team members and other stakeholders, ensuring high levels of legal competence across the organization.

Candidate Profile

• Qualifications: You are a Qualified Solicitor, Barrister, or Chartered Legal Executive with demonstrable experience in housing management litigation, preferably within the social housing sector.
• Skills: Strong drafting abilities and meticulous attention to detail are essential, along with proficiency in legal research and advocacy.
• IT Competence: Familiarity with Microsoft Office and Case Management Systems is required.

If this Legal Services Manager role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

CIS Security have an exciting opportunity available for a Security Service Administrator for an impressive office-led development in the City of London. We are looking for someone who will ensure all key administrative functions are undertaken accurately and in a timely fashion and provide administrative support to the Security Operations Managers and Customer as directed within the second-largest professional services network in the world and is one of the Big Four accounting firms
This role requires a proactive individual with a keen eye for detail and the ability to manage multiple tasks efficiently. The ideal candidate will have excellent communication skills and the ability to work collaboratively across teams to achieve security objectives.
Information:

Position:Security Service Administrator
Location: Central London
Salary: £30,000 - £35,000 per annum (depending on experience)
Hours: 45 hours per week
Shifts: Monday to Friday – 0800 to 1700 (flexibility included)

Job Requirements:

Current Administration experience is required
Have a clear understanding and demonstrate excellent customer service skills
Advanced Microsoft Office Skills, including PowerPoint, Excel, Word and Outlook
Strong Organisational Skills - Ability to manage multiple tasks and projects simultaneously with a keen attention to detail to ensure all documentation and processes are maintained accurately.
Effective Communication - Strong verbal and written communication skills for liaising with various teams and stakeholders with the ability to clearly and concisely take notes and prepare reports.
Proactive Attitude - Initiative to identify issues and areas for improvement and propose solutions and willingness to take on additional responsibilities as needed.
Team Collaboration - Ability to work well within a team and support team-building activities and having the willingness to collaborate with different departments and external stakeholders.
Technical Proficiency - Basic understanding of IT systems and ability to manage shared drives and access controls. Having the competence in using office software (e.g. MS Office, Google Workspace) for scheduling, documentation, and reporting.
Adaptability and Flexibility - Thoroughness in conducting audits and ensuring compliance with policies and procedures. Whilst having the ability to adapt to changing priorities and handle unexpected tasks.
Attention to Detail - Accuracy in tracking financial data, preparing reports, and maintaining records.
Customer Service Orientation - Professional demeanour in handling queries from the Customer, CIS Head Office, and other stakeholders. Whilst showing the commitment to providing high-quality support and ensuring stakeholder satisfaction.
Time Management - Efficient management of time to meet deadlines and ensure timely completion of tasks, having the ability to prioritise tasks based on urgency and importance.

These attributes will help ensure that the Security Service Administrator can effectively support the security team and contribute to the overall success of the projects and initiatives within the organisation.
Job Responsibilities:
Administrative Support:

Provide administrative support for the Client and CIS Security, including scheduling meetings, arranging rooms, and booking travel and accommodation.
Record minutes in various meetings and circulate them appropriately.
Support the Key Account Director and Security Operations Managers with preparing reports, updates, and presentations for stakeholders.
Manage access to Security shared drives, documents, and team email groups.
Ensure shared areas are well-maintained and effectively organised.
Flag issues and provide remedial training as necessary.
Develop and support technology/data products and processes, including identifying opportunities for automation and process improvements
Review security systems information to ensure compliance with policies and procedures.
Perform audits and inspections of physical security infrastructure and practices.
Maintain detailed records of security assessments, compliance audits, and Planned Preventive Maintenance (PPMs).
Identify areas for improvement in physical security measures and policies, working with relevant teams to implement enhancements.

Site-Based Responsibilities:

Act as the point of contact for CIS Head Office on matters such as payroll queries, absence, and annual leave.
Assist in producing and supplying understaffing and additional hours reports for invoicing.
Support the management of absence, sickness, and lateness, ensuring proper documentation is obtained and shared.

Documentation and Compliance:

Assist in auditing and reviewing Standard Operating Procedures (SOPs), process workflows, and technical and procedural documentation.
Conduct regular compliance audits to ensure proper maintenance of shared drives and logs.
Maintain and update platforms (such as Google sites) and disseminate Security communications, including the preparation of Security function newsletters and similar comms.

Financial Support:

Track and forecast contract spend.
Prepare and report on contract finances.

Training and Development:

Curate and maintain training and informational content for Security teams.
Oversee contract training schedules and records.
Coordinate training initiatives and security awareness campaigns alongside the management leads for these areas.

Team Support:

Facilitate team-building activities and regular team gatherings.
Support the onboarding of new Security team members, ensuring all IT systems, shared drive access, and training portals are set up.
Maintain and update org charts and distribution lists.

General Duties:

Carry out reasonable requests from the Client and CIS Management team, including support during emergency situations.
Assist with duty rosters and schedules, providing centralised reporting, managing overtime distribution, and forecasting staffing needs.
Carry out any other reasonable requests as required by CIS-Security and/or the customer.

Benefits:

Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.

Service Care Legal are recruiting on behalf of a West London Borough Council whoa re seeking a Legal Officer to join their team on a contract basis. Please find below further details with regards to this position.

ROLE: Legal Officer (Planning and Property)
LOCATION: West London / hybrid (1 day pw in the office)
CONTRACT: 3 month with possibility of
RATE: £25.00 to £30.00 per hour (LTD)

Key Responsibilities:

• Prepare legal documents and advise on Right to Buy, Lease extensions, and property transactions.
• To assist Homebuy and Property Compliance teams, ensuring the efficient delivery of council objectives.
• Manage the creation and discharge of mortgages.
• Assist with compulsory purchase orders and provide training to junior team members.
• Ensure high-quality work and regular client communication.

Skills & Experience:

• A law degree (LPC / LLM / LLB) or relevant working experience would be essential for this position
• Case experience of Right to Buy, Lease extensions and property transactions would be essential
• Previous experience of working at a local authority would also be essential for this position
• Strong communication and organisational skills.

If this Legal Officer role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Location: London University and various sites across London
Contract: 6 Months (Initial)
Start Date: 23rd September 2024
Daily Rates:

• PAYE: £250.00
• Umbrella: £320.38
  Working Hours: Onsite, 5 days per week, 9am - 5pm

About the Role:
Service Care Solutions is seeking experienced Trainer Facilitators to support the NMFL (National Management & Leadership Framework) implementation across key London sites, including the Docklands. This role is crucial to the successful delivery of a values, culture, and victim-focused training program, with the initial phase commencing on 23rd September for a 6-month period.
Key Responsibilities:

• Facilitate in-person training sessions, including complex discussions and blended learning experiences.
• Tailor training delivery to maximise learner engagement and inclusion.
• Create a positive and inclusive learning environment, promoting open communication and critical thinking.
• Collect feedback from participants to continuously improve training delivery.
• Coordinate with Learning & Development professionals to align training with organisational goals.

Qualifications & Experience:

• Phase 1: Starting23rd September, candidates must have:
  • A Level 4 education/training qualification or completion of the College of Policing Trainer Essentials Programme (TEP) or equivalent experience.
  • Experience in operational policing or the criminal justice sector (highly desirable).
• Phase 2: Following the initial 6 months, it will be essential for trainers to have:
  • A Level 4 education or training qualification, or completion of the College of Policing Trainer Essentials Programme.

Vetting:

• Current vetting status is required, and we are liaising with the Vetting Unit and Met HR for potential exemptions due to the urgency of the start date.

Application Process:

• CV Submission Deadline: Tuesday 3rd September AM
• Interview Dates: Friday 6th September, Monday 9th September, Tuesday 10th September (likely via MS Teams, potential face-to-face at NSY)
• Expected Start Date: 23rd September 2024

How to Apply: If you meet the qualifications and are ready to take on this vital role, please submit your CV along with a cover sheet detailing your current vetting status, when it was last used, and your notice period to Lewis.Ashcroft@servicecare.org.uk.

Service Care Legal are recruiting on behalf of a Housing Association in the Central London area who are seeking a Legal Support Admin to join their team on a contract basis. Please find below further details with regards to this position.

ROLE: Legal Support Admin
LOCATION: Central London
CONTRACT: 3 months with possibility of extension
RATE: £13.50 to £15.00 per hour

Please note that due to the nature of this position, it would be an office based position.

The Role of the Legal Support Admin

• To work in a team of 4 to provide general legal support in relation to general admin support
• To ensure that essential support services to the Legal Services team are delivered in a timely effective and efficient way
• To move documents from an old case management system to the newly implemented one
• Archiving and sorting of physical files into a newly organised system

The Person

• To have previously support with Legal Admin work in a legal setting would be essential
• Tech-savvy with strong adaptability to new case management systems
• A quick learner who is able to independently work with minimal supervision

The Benefits

• Possibility of extension within the assignment
• Paid on a weekly basis

If this Legal Admin Support role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

Service Care Legal are currently recruiting for a Legal Secretary to join the Conveyancing department of a law firm based in East London. Please find below further details regarding this position.

ROLE: Legal Secretary
DEPARTMENT: Conveyancing
LOCATION: East London
SALARY: £25,000 to £28,000

The Role of the Legal Secretary

• To assist the Senior Solicitor in undertaking a variety of secretarial duties within the Conveyancing department
• To assist with pre client administration, post client administration, pre exchange progression and post exchange progression
• To undertake dictation when required
• To undertake various administrative duties when needed

The Person

• Someone who has ideally worked as a Legal Secretary for at least 1 year
• Experience in working within the Property Law sector, ideally with Conveyancing experience
• Someone who has strong IT and communication skills
• A strong typing speed and able to undertake audio-dictation

If this Legal Secretary role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Proud member of the Disability Confident employer scheme

Job Opportunity: CCTV Enforcement Officer

Location: London Borough of Hackney

The London Borough of Hackney is looking for a dedicated and skilled individual to join our Parking & Markets Services team as a CCTV Enforcement Officer. This role involves operating on-street CCTV cameras to record potential parking, bus lane, and moving traffic contraventions.

About the Role:

As a CCTV Enforcement Officer, you will play a pivotal role in maintaining the integrity of the CCTV enforcement traffic and parking operation. This is an exciting opportunity to contribute to the safety and efficiency of our community.

Responsibilities:

• Operational Excellence: Operate all equipment within the control room, including the parking enforcement camera system.

• Observation and Documentation: Use the CCTV system to observe and document parking, bus lane, and moving traffic contraventions. Make contemporaneous notes, follow procedures for evidence gathering, and store relevant data.

• Evidence Handling: Handle and prepare evidence and witness statements, attend court if required, and maintain all records, reports, and other data as necessary.

• Communication and Collaboration: Liaise with other Council Services, Police, Council Security, and Emergency Control Staff. Operate and use all equipment responsibly and in accordance with guidance.

• Health and Safety: Exercise health and safety responsibilities, ensuring compliance with safe working practices and emergency procedures.

• Equality and Diversity: Uphold and further the Council's equal opportunities policies and apply CCTV enforcement procedures in accordance with the Council's Values.

• Incident Reporting: Report incidents promptly, attend court or adjudication panels when required, and submit evidence when called upon.

• Professionalism: Adhere to the Council's dress code and undertake any other duties as required and commensurate with the role.

Requirements:

• Experience: Experience in CCTV enforcement or CCTV surveillance/monitoring is desirable. Demonstrated commitment to equalities in employment and service provision.

• Qualifications: Level 2 BTEC in CCTV Traffic Enforcement. Relevant qualification/experience for ANPR enforcement.

• Knowledge/Skills: Understanding and ability to follow guidelines for Health and Safety at Work, Data Protection, and other statutory requirements. Basic computer skills, administrative skills, and enforcement knowledge.

How to Apply:

If you are passionate about contributing to a safe and efficient community and possess the skills and experience required, we invite you to apply for this exciting opportunity.

To apply, please submit your CV and a covering letter to Lewis.Ashcroft@servicecare.org.uk

The London Borough of Hackney is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.

Proud member of the Disability Confident employer scheme

The Opportunity

Our work couldn't be more important and is of enormous significance to the security of our nation's democracy. It enables the UK Parliament to run smoothly and transparently, and when you join us in this vital role, you'll be a key member of the Information Security Directorate which enables Parliament to improve the management of its information security through assessment, monitoring and the mitigation of risks and issues.

We'll expect you to keep up-to-date with information rights legislation, and work with the Head of Information Security Risk in developing Parliament's risk management maturity, as well as assuring that identified information risks are being managed within agreed risk appetite. You'll also work with information risk owner for PDS to identify and prioritise departmental information risks: This will include standard Parliamentary assurance, the specific local compliance needs, identifying, and responding to, opportunities for improved information management.

What You Need

With a curious and enquiring mind, and the ability to identify opportunities and areas of improvement, you'll be ready to work with stakeholders to propose improvements and use data to drive change and improve our security risk position.

You should also have:

• experience of risk management
• the skills to support, motivate and share best practice
• highly effective communication and listening skills
• the skills to work collaboratively with a wide variety of stakeholders
• the ability to use well developed influencing, negotiation, and facilitation skills to respond to challenging situations
• the ability to pass security clearance, backed by the right to work in the UK

About The Team

You'll be joining a small, growing team that is committed to improving information security, mitigating a wide range of risks and maintaining security standards of the highest quality. It's pro-active and flexible, and dedicated to building a brand-new culture that will make a real difference to the way our organisation functions. You will play a key part in shaping the team and our service offering. Working alongside a wide variety of stakeholders as it builds information security across Parliament, this is an innovative team with a broad outlook and ambitious strategy. We're dedicated to building our Workplace Equality Network, and with a major focus on Diversity, Equality and Inclusion, all PDS's teams are committed to making Parliament a great place for everyone to work

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

• up to 35 days annual leave in addition to bank holidays
• generous maternity pay policy up to 6 months full pay
• great pension scheme options (contributory and non-contributory)
• on-site subsidised gym, nursery, catering, post office, travel office and GP
• flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterion 1, 2, and 3. Our application process is anonymous, so please remove any personal information from your CV.

Apply By:

Interviews: 11th December 2023

Format: Presentation + Panel Interview (Remote)

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

Our mission is to support a thriving parliamentary democracy - this means being ready to carry out our essential functions to support colleagues deliver excellent services on the Parliamentary Estate and remotely. The balance of location varies according to the requirements of each job role, including some roles which can only be carried out from the Parliamentary Estate. The usual working arrangements for teams in the Digital Service are set out in team hybrid working plans and are by agreement with the managers and leaders of those teams. All teams are required to attend the estate for part of the time to meet business requirements and for team communication, learning and training. Please refer to the hybrid working plan contained in the candidate pack for more information

We are delighted to present a unique opportunity for a Cyber Security Analyst within our Information and Digital Services (IDS) team, based in Camden, London. If you are an experienced and dedicated professional seeking to contribute to a safer digital environment, we invite you to explore this pivotal role and consider becoming an integral part of our dynamic Cyber Security team.

Position Overview:

Post Title: Cyber Security Analyst
Pay: Upto £400 per day Umbrella

Key Responsibilities:

1. Investigate security incidents, assess their impact, and apply appropriate responses.
2. Performance manage security controls on the digital estate, identifying deficiencies, and taking necessary actions.
3. Manage vulnerability scans on the digital estate per compliance regulations and business needs.
4. Review Cyber Security implications of technical designs and implementations.
5. Support and develop the team's Cyber Security engineers.
6. Advise IDS team members on best practices in Cyber Security, ISO27001, and NCSC guidance.
7. Stay informed about emerging cyber threats and vulnerabilities.
8. Research, review, and investigate new technologies to enhance the technical security of the Council's network.
9. Use analytic tools to determine emerging threat patterns and vulnerabilities.
10. Update policies, procedures, and processes supporting the cyber security framework.
11. Utilize the Microsoft suite of technologies to protect Council data (Defender, Sentinel, Azure).

Person Specification:

Essential Criteria:

Qualifications:

1. Educated to degree level with a related security or technology qualification (CISM, CISSP, etc.) or equivalent knowledge and skills with extensive experience in security analysis within a public sector organisation.

Experience: 2. Knowledge of security frameworks such as ISO 27001 or NIST and their application within an organisation.

3. Good knowledge of legislative and regulatory compliances an organisation must meet such as PSN, PCI-DSS, GDPR, DPA 2018, etc.
4. Ability to coordinate and manage major cyber security events to proactively manage risks.
5. Experience in maintaining a Cyber Security risk register, producing reports, and presenting in meetings.
6. Experience in completing submissions for Cyber Security compliances such as PSN, PCI, or Cyber Essentials.
7. Experience in sourcing and working with third-party suppliers, including SOC providers.
8. Extensive experience in Microsoft Azure Cloud Security, Sentinel, Defender product suite, and related technologies.
9. Knowledgeable in the management and monitoring of risks presented by cloud-based digital services.
10. Strong experience in Web Application Firewalls, DMZ, Application Management Gateways, Micro-segmentation, etc.

Special Requirements: 16. This role requires obtaining an Enhanced satisfactory clearance from the Disclosure and Barring Service. (A/I)

Work Style: Flexible - At least one day per week in the office, and as per the demands of the service.

Proud member of the Disability Confident employer scheme

Security Service Engineer - (Intruder / CCTV)
£40,000
Bromley

£40,000 is on offer for a Kent based Security Service Engineer to Service Intruder Alarms, CCTV & Access Control systems across Kent & London East London. 70% of your work will be on Residential properties and 30% on Commercial.

* £40,000
* Company Van
* Hours: 8:30 - 5:00
* Optional Overtime
* 1 in 7 Week Call Out Rota (£3,000 - £5,000)
* 20 Days Holiday (plus 8 Bank Holidays
* Pension Scheme

Are you an experienced Security Service Engineer local to Brolmey?
Are you Security Service Engineer who is competent with Intruder Alarms & CCTV Cameras?

For more information please apply for this role and I will be more then happy to provide you with more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The Opportunity

Our work couldn't be more important and is of enormous significance to the security of our nation's democracy. It is work that enables the UK Parliament to run smoothly, function efficiently and operate transparently, and when you join us in this exciting and unique position, you'll be ready to hit the ground running as you learn new skills, develop your expertise and increase your knowledge. This is a role you can make your own, and through which you'll be able to build an exciting career with an ambitious and innovative team.

Working with the Head of Information Security Risk, it'll be your job to keep information security policies and procedures under review, and ensure new and evolving solutions have the appropriate information security accreditation. But your vital work won't stop there. Among your other tasks we'll also expect you to:

• work across Parliament to ensure assurance activities are incorporated into the programme delivery schedules
• act as a project lead for Information Security in providing advice to the business on information security matters and assurance processes
• identify, record and manage information security risks across Parliament, liaising with relevant stakeholders and escalating any issues
• manage the outcome of the accreditation by maintaining a record of any risks, and ensure any remediation actions are performed quickly and efficiently
• support the development and maintenance of assurance policies and procedures, and ensure these are aligned with other information compliance requirements
• develop, implement and evaluate opportunities to increase staff awareness of information assurance processes

What You Need

You need to be ambitious, creative and willing to learn. Although this role would be ideal for someone who wants to build their career, we'll expect you to have some skills already in place. So if you possess experience of taking a lead role in information security with a large organisation, and addressing complex challenges and managing any associated risks, then we want to hear from you. You should also have:

• experience of applying sound professional judgment in making decisions based on analysing relevant facts from complex data
• the ability to build excellent working relationships with people, and the skills to influence and persuade a wide range of stakeholders
• the ability to engage positively in discussions while taking account of other peoples' views, and the confidence to challenge and negotiate when you have to
• superb communication skills including the ability to explain complex issues to stakeholders in a way that is understandable and meaningful
• the ability to convey important messages and key decisions accurately, and ensure they are understood and acted upon
• highly effective organisational skills with the ability to identify and adapt to changing priorities
• the ability to work under pressure to tight deadlines and deliver to agreed targets
• the skills to compile and deliver briefings and targeted guidance to different audiences
• experience of working in a team and the ability to supervise, motivate and lead people to high professional standards while promoting a culture of diversity and inclusion
• the ability to pass security clearance, backed by the right to work in the UK

About The Team

You'll be joining a small, growing team that is committed to improving information security, mitigating a wide range of risks and maintaining security standards of the highest quality. It's pro-active and flexible, and dedicated to building a brand-new culture that will make a real difference to the way our organisation functions. You will play a key part in shaping the team and our service offering. Working alongside a wide variety of stakeholders as it builds information security across Parliament, this is an innovative team with a broad outlook and ambitious strategy. We're dedicated to building our Workplace Equality Network, and with a major focus on Diversity, Equality and Inclusion, all PDS's teams are committed to making Parliament a great place for everyone to work.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

• up to 35 days annual leave in addition to bank holidays
• generous maternity pay policy up to 6 months full pay
• great pension scheme options (contributory and non-contributory)
• on-site subsidised gym, nursery, catering, post office, travel office and GP
• flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterions 1, 2, and 3. Our application process is anonymous, so please remove any personal information from your CV.

Apply By:

Interviews: TBC

Format: Presentation + Panel Interview (Remote)

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

Our mission is to support a thriving parliamentary democracy - this means being ready to carry out our essential functions to support colleagues deliver excellent services on the Parliamentary Estate and remotely. The balance of location varies according to the requirements of each job role, including some roles which can only be carried out from the Parliamentary Estate. The usual working arrangements for teams in the Digital Service are set out in team hybrid working plans and are by agreement with the managers and leaders of those teams. All teams are required to attend the estate for part of the time to meet business requirements and for team communication, learning and training. Please refer to the hybrid working plan contained in the candidate pack for more information