Total 1,263 Information Technology job vacancies in D06 Beach Road, High Street

At Jacobs, we’re helping our clients innovate and grow by designing, engineering, and executing the construction of their various facilities that are changing our world. Our talented experts create exceptional spaces across the world through our creative blending of human need, environmental stewardship, value creation, science and art. We believe that built environments should reflect the context, history, cultures, communities, and the natural environment while incorporating advances in technology.

We are excited to welcome a Technical Team Lead to be part of the New Kranji Water Reclamation Project team in Singapore. The Technical Team Lead leads the discipline team to develop the design of large water infrastructure project to enable the safe and successful project delivery to the client in accordance with the contract requirements. You will prioritise and direct the design work, lead the Design Team to develop the preliminary and detailed design of the project. You will be responsible for the overall technical accuracy and adequacy of the design and provides oversight for interdisciplinary and inter-package coordination across the whole project. You will provide leadership, champion inclusion and diversity, drive global delivery, support a culture of innovation, apply a disciplined deployment of resources and ensure delivery excellence across the project.

As the Technical Team Lead, you will rely on your in-depth expertise in your own job discipline and broad knowledge of other job disciplines within the organisation to drive the project outcomes. In the role, you shall anticipate internal and or external business challenges, vendor and/or regulatory issues and recommend process, product or service improvements, solve unique and complex problems that have a broad impact on the business.

This role will work with the Project Manager and Engineering Manager in the delivery of the project in all aspects including the overall quality, schedule, cost, HSE and human relations amongst the team members across delivery offices. As one of the lead representatives of Jacobs to the Client for information or decision relative to the assigned project, you will act as a key point of contact for the Project with the client, subcontractors and contractors, including progress reporting, safety, financial recommendations, quality control and design development, implementation and change management. The Technical Lead acts as a "hands-on" manager in a complex network of interrelated activities necessary to move technical and engineering information forward to complete the design, construction and initial operations of the project facilities. Together with Project Manager and Engineering Manager to be accountable for the financial performance of the design tasks, and drive delivery on the key commercial performance objectives. By motivating, inspiring and holding your team to account, you will ensure that considered investment decisions, responsible cost control, balanced risk management and disciplined solution delivery translates to the achievement of key commercial targets and broader business goals.

The essential duties and responsibilities of the Technical Team Lead include:

• Ultimately responsible for design team technical performance, resourcing and design program.
• Responsible for the delivery and integration of the discipline design packages to ensure a complete design is delivered.
• Ensure technical conformance of the design to the Client’s specifications, and all applicable standards, regulations, and legislation by assuring that the quality processes are undertaken.
• Provides support, guidance, and direction to Design Leads, Package Leads and Discipline Professionals to facilitate the effective delivery of the project objectives.
• Review of all deliverables from the Design and Package Leads for quality and cohesiveness prior to issue to the Client, Stakeholders and Contractor(s).
• Approval and issue of all design deliverables, documentation and correspondence to Client, Stakeholders and Contractor(s).
• Responsible for identification of design changes to scope of work and immediately inform PM and EM.
• Responsible for immediate reporting to PM and EM of risks arising from inadequate levels of resourcing to meet schedule, time delays, cost overruns, scope changes, technical issues, etc.
• Day-to-day management of technical aspects for project risk register.

To be a successful candidate you shall possess:

• Minimum Degree in Civil Engineering. Registered as a Professional Engineer (PEB) and/or Chartered Engineer will be an added advantage.
• Minimum 12 years of proven experience in delivering large-scale infrastructure projects. Experience in Water Infrastructure projects will be an added advantage.
• Prior experience working on PUB projects will be an added advantage.
• The ability to work in a multi-disciplinary team and act as a consultant to our Client.

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential.

You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#ASIAID #ASIAWater

Job Description:

We are seeking a Technical Project Manager with a strong background in banking, specifically in Anti-Money Laundering (AML) and Know-Your-Customer (KYC) processes. In this role, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements, ensuring the successful delivery of project milestones within scope, time, and budget constraints.

Key Responsibilities:

• Lead business and technology initiatives, ensuring the delivery of project milestones within the agreed-upon timelines and budget.
• Act as a Subject Matter Expert (SME) in Program and Project Management with a focus on the banking sector.
• Leverage your expertise in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Communications, and Requirements Analysis to drive project success.
• Manage the project team, providing clear direction, guidance, and support to ensure a high level of performance.
• Identify project risks and issues, developing and implementing effective mitigation strategies.
• Regularly update stakeholders and senior management on project status, issues, and solutions.
• Utilize KYC system experience (e.g., Detica/NetReveal system functionalities) to enhance project implementation.
• Drive discussions, manage stakeholders, and provide concise management updates throughout the project lifecycle.

Qualifications and Skills:

Experience: Proven experience in Know-Your-Customer (KYC) and Anti-Money Laundering (AML) processes in the banking or financial services industry.

Technical Skills: Hands-on experience with KYC systems (e.g., Detica/NetReveal), including understanding functionalities and technical aspects.

Project Management: Strong background in system implementation project management, with the ability to manage complex discussions and stakeholder engagements.

Business Process Design: Expert proficiency in designing business processes that align with regulatory and organizational standards.

M&A Integration: Experience in M&A Integration Management Office (IMO) and technology integration, including change and communication strategies.

Leadership: Strong leadership and team management skills, with the ability to guide project teams to deliver successful outcomes.

Communication: Excellent communication skills, with the ability to convey technical information to non-technical stakeholders and provide regular project status updates.

Problem-Solving: Strong analytical and problem-solving skills, capable of identifying risks and developing effective mitigation strategies.

Certifications: Relevant project management certifications (e.g., PMP, PRINCE2) are a plus.

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We are looking for a dedicated and skilled Application Technician to join our team. In this role, you will be responsible for maintaining, troubleshooting, and installing equipment for our customers throughout the Southeast Asia region. The ideal candidate will have a strong technical background and a commitment to providing excellent customer support.

Key Responsibilities:

• Perform installation, maintenance, and troubleshooting of equipment at customer locations.
• Provide on-site technical support and training to ensure customers can effectively use our equipment.
• Collaborate with the engineering team to resolve technical issues and implement customer feedback.
• Conduct regular site visits and regional travel to support customer needs.
• Maintain accurate records of service activities and equipment status.
• Assist in the development of customized solutions based on customer requirements.

Qualifications:

• Bachelor’s degree in Engineering or a related technical field.
• Experience in equipment maintenance, troubleshooting, and installation.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service abilities.
• Willingness to travel on short notice within the Southeast Asia region.
• Knowledge of industry standards and practices is a plus.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to cvs@jdawms.com. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties for civil works (road, drainage, etc)
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects

HDB SENIOR RESIDENT TECHNICAL OFFICER

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & Structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS).

4) Preferable with prior experience in HDB projects.

HDB RESIDENT TECHNICAL OFFICER

1) Minimum 3 years experiences in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS)4). Preferable with prior experience in HDB projects.

We are seeking a skilled and motivated Application Engineer to join our team. This role involves maintaining, troubleshooting, and installing equipment for our customers across the Southeast Asia region. The ideal candidate will have a strong engineering background and a passion for customer support.

Key Responsibilities:

• Perform installation, maintenance, and troubleshooting of equipment at customer sites.
• Provide technical support and training to customers to ensure optimal equipment performance.
• Collaborate with the engineering team to address customer needs and feedback.
• Conduct site visits and regional travel as required to support customers.
• Prepare and maintain documentation related to installations and service activities.
• Assist in the development of customer-specific solutions and applications.

Qualifications:

• Bachelor’s degree in Engineering or a related field.
• Proven experience in equipment maintenance and troubleshooting.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to travel on short notice within Southeast Asia.
• Familiarity with relevant industry standards and practices is a plus.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to cvs@jdawms.com. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Job Description:

We are seeking a skilled M365 Messaging Systems Support Engineer responsible for providing day-to-day support and maintenance of on-premises and/or Microsoft 365 (M365) messaging systems such as MS Exchange, Teams, Lync, Skype, and SharePoint. The ideal candidate will ensure smooth operations, monitoring, troubleshooting, and maintenance of these systems in line with the project service scope and service level agreements (SLAs). They will also handle service requests, escalations, and perform basic system administration tasks.

Key Responsibilities:

Technical Support:

Provide technical support for escalations and cases related to messaging systems, ensuring accurate documentation of the issue and its resolution.

Offer troubleshooting and technical support via phone, email, and web-based tools.

Operations & Monitoring:

Track and monitor the progress of all requests and ensure timely completion.

Perform daily operational tasks, including monitoring system availability and utilization.

Respond to system health alerts generated by monitoring systems.

System Administration:

Conduct basic system administration tasks, including processing standard service requests related to the messaging system.

Perform messaging log tracking and troubleshooting.

System Patching & Maintenance:

Support system patching and server reboot activities based on established work instructions.

Carry out post-preventive maintenance system health checks following OS patching or application updates.

Preventive Maintenance:

Assist in regular preventive maintenance routines to ensure optimal system performance and prevent downtime.

Collaboration:

Work closely with other IT team members to ensure effective resolution of issues and smooth operation of messaging systems.

Required Qualifications:

Experience:

3+ years of experience in messaging systems administration, troubleshooting, and support, particularly with Microsoft Exchange, Teams, Lync, Skype, SharePoint, or similar platforms.

Technical Skills:

• Strong knowledge of on-premises and M365 messaging systems.
• Experience with monitoring tools and troubleshooting messaging logs.
• Familiarity with system patching, server reboots, and preventive maintenance processes.

Soft Skills:

• Excellent communication skills for troubleshooting and support over phone, web tools, and email.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Certifications (Preferred):

Microsoft Certified: Messaging Administrator Associate or equivalent.

About Us

Working with Bernhard Schulte Shipmanagement (BSM) means partnering with one of the world’s leading third-party ship managers. As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level.

The BSM family includes over 20,000 seafarers and 2,000 shore-based staff in more than 30 locations and across the oceans. Together, we move a fleet of over 600 vessels and help hundreds of ship owners trade cargo all around the world safely and efficiently. We see it as our highest responsibility to operate with greatest respect to the integrity of the environment, the vessels, and our people.

Are you interested in exciting career opportunities, personal growth, and great development options in an international fast-paced working environment? Then join the BSM family!

Job Objective

• Handles the Technical Services and Procurement activities for the assigned vessels efficiently and promptly.
• Supports the Technical Superintendent in managing the vessel’s Budget to ensure cost optimization. Assesses and reports the performance of the vessels.
• Supports the Company’s maintenance and procurement strategies to achieve defined targets and goals.
• Ensure OHSE, Energy and Environmental compliance policies are upheld.

Assists and Supports the Technical Superintendent

Reports

1. Monitors all the Monthly Reports from the vessel.

2. Follows up on Lubricating Oil/Bunker/Boiler & Cooling Water Analysis Reports. Highlights any deviations to the Technical Superintendent and Vessel for follow up action.

3. Keeps Certification PAL updated for each assigned vessel.

4. Collates the necessary data required for the preparation of Owners Reports.

Services

1. Follows up on the service/repair arrangements as arranged by Technical Superintendent by way of issuance of timely Purchase Orders, Logistical Support etc.

2. Arranges for necessary services for Annual Surveys (Safety Equipment/Radio Surveys/Lifeboat & Davit Service etc.)

3. Communicates with Classification Societies for Annual & Occasional Surveys as directed by the Technical Superintendent.

4. Arranges for Annual and Routine Servicing of Vessel’s Equipment (Gas Instruments/MMC Tapes etc.)

Vendors

1. As far as practicable ensures that all service arrangements are carried out by approved and/or contracted vendors.

2. Issues the necessary Purchase Orders for services prior to the service delivery.

3. For ‘Urgent’ services during after Office Hours/Holidays liaises closely with Technical Superintendent to ensure that Purchase Orders are issued as soon as practicable on the next working day.

4. Follow up with vendor service delivery and updates from Technical Superintendent in case of potential problems which will affect approved costs.

5. If required, source for new vendors and liaises with the SCM Team for approval within the Purchase PAL system.

6. Provides feedback to the SCM Team on vendor performance, as applicable.

Purchasing & Quotation Management

1. Supports the vessel for ‘ad hoc’ & ‘emergency’ purchasing requirements as required.

2. Ensures that purchasing is done with approved and/or contracted vendors at the contracted prices.

3. Negotiates with vendors to optimize costs.

4. Reviews the monthly ASBA and highlights significant deviations to the Technical Superintendent.

Port Planning

1. Uses the ‘Port Planning’ module in Voyage PAL to register all services for each vessel for each port call.

2. Coordinates with the Central Purchasing Team vis-à-vis logistics for arranged services at each port call, if applicable.

PAL Utilization

1. Actively uses relevant modules of PAL – PMS, Purchase, Certification, Voyage, Drydock to support the Technical Superintendent and vessels.

2. As required provides user feedback to improve utility of the various modules

New Build Projects
Where an SMC is taking into management new buildings, develops the purchasing requirements for new build projects, in order to contribute to the smooth initiation of their project. Upon approval proceeds with the purchasing plan for new build projects, together with the staged delivery of initial outfit equipment, material and consumables in line with SCM policies

Follow-up of Service Arrangements and Procurement
Keeps the Technical Superintendent, Accounts Officers and Vessel Senior Officers updated on arranged Services as well as any Procurement as applicable. Inform relevant departments of current and potential invoices for optimization of Budget utilization.

Prepares prepayment vouchers as required and presents them for authorization, checks invoices and disbursement accounts, controlling they are not paid until all possible disputes are settled, and assists in verifying variance reports.

Requirements

Education & Qualifications

• Bachelor Degree in Business or Accounting, or equivalent or Second mate/ Third Engineer License

Work Experience

• 6 years experience in purchasing or supply chain management, preferably with a shipping background

Job specific skills

• Strong knowledge of vessel's technical requirements and voyage regulations
• Advanced knowledge of the local and regional market of technical subcontractors
• Very good negotiation skills
• Excellent communication abilities
• Strong organisational and project management skills
• Fluency in English
• PC literacy

Benefits

• On-the-job training
• First-hand exposure to the growing maritime technological industry
• Diverse workforce
• Technology-driven company
• Be a part of the ever-growing Schulte group family!

• Overall in-charge of all Technical Staff and to coordinate on Departments’ requirements. Ensure the smooth management and operations of the RP’s facilities such as laboratories, studios, XLC and TRCC.
• Provide direction and co-ordinate all related matters and report to RP on manpower charges and payment claims via monthly reports. This should include:
• Leave plans of Technical Staff and covering arrangements.
• New and/ or rolled over Incident(s) with details and status that had occurred in the preceding month(s) and provide recommendations to resolve the issues.
• In the event where any deployed Technical Staff is absent from duty, the Technical Manager shall be responsible to ensure service standards to RP are maintained by immediately updating RP and providing a suitable stand-in with the relevant skillsets. The Technical Manager shall consolidate and report these cases in the monthly report.
• Coordinate with the Technical Staff of the Department and responsible for managing and monitoring overall service requirements to ensure satisfactory service levels are met.
• Manage and supervise the team of Technical Staff of the assigned Department in carrying out duties specified in the Contract.
• Assume the role as the key contact person for the assigned department in laboratory operation and management matters and in providing technical support.
• Work with RP to ensure facilities and equipment problems are promptly followed-through and resolved.
• Ensure continuous support to assigned School/ Department by managing knowledge transfer among the Technical Staff.
• Direct and co-ordinate all other technical support matters including HR administration of staff, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Assist in working with external vendors and internal departments to ensure proper technical setup and support service levels are met.
• Undertake any other technical support-related duties stipulated by assigned Department.

This APAC role is based in the Regional Office in Singapore.

Job Overview:

We are seeking a highly skilled and experienced candidate in Technical Architecture & Application management to oversee the development, implementation, and maintenance of software applications at regional level within our organization spread across multiple countries and vendors. The ideal candidate will have a strong background in software development, project management, team leadership, and retail business acumen with a focus on delivering high-quality software solutions that meet the needs of our business.

Key Responsibilities but not limited to:

1. Technical Leadership:

· Lead the technical architecture design, development, implementation, and maintenance of application systems.

· Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and efficiency.

· Provide strategic direction and technical expertise in the development, implementation, and maintenance of retail business applications.

· Collaborate with cross-functional teams to ensure alignment of technical solutions with business objectives.

· Provide solutions to business problems in cost cost-effective manner.

2. Retail Business Focus:

· Understand the retail business landscape and collaborate with stakeholders to identify opportunities for leveraging technology to drive business growth and efficiency.

· Develop and implement application strategies that support the unique needs of the retail industry.

· Monitor performance metrics and KPIs to identify areas for improvement and implement strategic initiatives to optimize retail business applications.

· Analyse market trends and make informed strategic decisions.

3. Team Management:

· Lead and mentor a diverse team of IT professionals across multiple countries, fostering a culture of collaboration, accountability, and continuous learning.

· Define team goals with performance metrics and provide regular feedback and coaching to ensure high levels of productivity and engagement.

· Manage resource allocation and workload distribution to optimize team efficiency and effectiveness.

· Ability to work in various time zones and manage vendors from multiple time zones.

4. Project Management:

· Oversee the planning, execution, and delivery of projects, ensuring adherence to timelines, budget, and quality standards.

· Identify and mitigate project risks and escalate issues as necessary to ensure timely resolution.

· Collaborate with internal and external stakeholders to prioritize project requirements and deliverables.

5. Relationship Management:

· Cultivate strong relationships with key stakeholders, including business leaders, vendors, and partners to ensure alignment of priorities and effective collaboration.

· Serve as a trusted advisor to senior management on application-related matters, providing insights and recommendations to support decision-making.

6. Cross-functional Collaboration:

· Work closely with cross-functional teams, including but not limited to, Operations, Sales, Marketing, and Finance to align application strategies with business objectives.

· Facilitate communication and collaboration between multiple country, regional, and global IT teams to drive consistency and standardization.

· Act as a bridge between IT and business stakeholders, ensuring effective communication and understanding of technical requirements and challenges.

Qualifications:

- Minimum of 8+ years of experience in hands-on technical roles, with a focus on b2b and b2c applications development with Enterprise Standards.

- Bachelor’s degree in computer science or information technology.

- 7+ years of hands-on experience in technologies of OutSystems, Java Hibernate, ASP.NET MVC, .Net Core, C#, JavaScript, Entity Framework, REST APIs, web services, Talend, ADF, and Power Bi.

- 4+ years of hands-on experience in Deploying & Managing Servers, Storage, and applications in Azure, Oracle & AWS Clouds.

- 3+ years of hands-on experience in OutSystems development and hands-on experience in Integration with Legacy Systems and custom Extension development.

- Certification as an OutSystems Architecture Specialist is a must.

- Good Knowledge of Oracle Retail Xstore and Customer Engagement is a must.

- Good debugging and troubleshooting skills using IDEs such as Visual Studio & Eclipse.

- Provide Solutions and validate the effort estimation from External vendors to meet the business and budget requirements.

- Experience in Implementing multiple software solutions and projects implemented in the organization by in-house team and external Vendors.

- Hands-on experience in VAPT fixes, Performance Improvements, Security Fixes, and Server Optimizations.

- Good Knowledge of Retail systems like ERP, CRM, Omnichannel, and Marketplace business processes is good to have.

- Good to have knowledge of tools such as – TFS, Azure DevOps, and Jenkins.

- Proficient in the usage and administration of MS SQL, MYSQL, & Oracle Databases.

- Proficient in Middleware and Integrations with multiple Enterprise Systems using MuleSoft and legacy tools.

- Ability to troubleshoot complex technical issues and provide effective solutions.

- Familiar with end-to-end software development cycle, including design, testing, implementation, security audit, and maintenance.

- Excellent understanding of technical management, information analysis, and computer hardware/software systems.

- Proven track record of successfully managing IT teams across multiple countries, with onsite/offshore models, and managing the delivery.

- Extensive knowledge of retail business processes and industry best practices, with the ability to translate business requirements into technical solutions.

- Excellent project management skills, including the ability to plan, execute, and monitor complex projects in a fast-paced environment.

- Strong communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.

- Demonstrated ability to think strategically, analyze data, and make data-driven decisions.

- Awareness of cybersecurity best practices and principles to implement across multiple applications and govern them.

- Develop technical documentation (HLD, LLD), gap analysis between the current state and the desired future state.

- Communicate concepts, architectures, solution approach options, and evaluations through effective diagrams and written materials.

- Defining delivery approach, plan, and staffing.

Application Analysts will serve, with Process Analysts, as part of the primary support team for their designated application. They will take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.

Responsibilities:

• Acting as the primary support contact for the application's end-users, after initial triage by help desk staff
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guiding workflow design, completing advanced build and testing of the system
• Identifying and implementing requested changes to the system configuration and cross-application master data files
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, Process Analysts and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational and clinical needs to set the direction for the organization's workflows by attending discussion sessions
• Troubleshooting advanced problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with Epic counterparts and stakeholders
• Any relevant task as assigned in relevance to the project

Requirements

• Bachelor's degree in Information Technology or a related field.
• Epic certification in Inpatient ClinDoc, Cogito, Stork
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Willingness to learn new software and systems

The Role:

• Develop and implement a comprehensive SEO (Search Engine Optimization) strategy to increase organic traffic, rankings, and conversions.
• Conduct keyword research to identify opportunities and ensure content aligns with the search intent of our target audience, including HR Managers and business decision-makers.
• Optimize website structure, on-page elements, and content to improve search engine rankings.
• Manage technical SEO aspects, including site speed, crawlability, mobile-friendliness, and indexation.
• Collaborate with the content team to create SEO-friendly content that drives engagement and supports lead generation.
• Monitor, analyse, and report on SEO performance using tools like Google Analytics, Search Console, and SEMrush.
• Stay up-to-date with the latest SEO trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive.
• Conduct regular SEO audits to identify areas for improvement and implement necessary changes.
• Build and execute link-building strategies to enhance domain authority and online presence.
• Coordinate with web developers to implement necessary changes and improvements on the website.
• Understand buyer personas and leverage insights to create targeted SEO strategies that align with their needs and behaviours.

What Do You Need to Have?

• Candidates need to possess a Bachelor’s Degree in Marketing, Digital Marketing, Business, or a related field.
• Candidates MUST possess minimum of 5 years of direct SEO experience, preferably from technology (SaaS) industry or Professional Services (outsourcing) industry in a B2B environment.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, etc.
• Strong understanding of technical SEO and experience working with web developers.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with a results-driven mindset.

If you think you fulfilled the job criteria above, please send your updated CV to alvinlim@tahliawaters.com

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Application Analysts will serve, with Process Analysts, as part of the primary support team for their designated application. They will take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.

Responsibilities:

• Acting as the primary support contact for the application's end-users, after initial triage by help desk staff
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guiding workflow design, completing advanced build and testing of the system
• Identifying and implementing requested changes to the system configuration and cross-application master data files
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, Process Analysts and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational and clinical needs to set the direction for the organization's workflows by attending discussion sessions
• Troubleshooting advanced problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with Epic counterparts and stakeholders
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Any relevant task as assigned in relevance to the project

Requirements

• Bachelor's degree in Information Technology or a related field.
• Epic certification in Grand Central, Prelude, Cadence, Referral & Authorization, HIM, EpicCare Ambulatory, MyChart, Order Transmittal, Bridges and Security
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

We are seeking an experienced Salesforce Architect specializing in Experience Cloud, Service Cloud, and Field Service. This role involves designing and implementing scalable Salesforce solutions, leading technical architecture discussions, and ensuring best practices in development. The ideal candidate will possess deep knowledge of Salesforce platform capabilities, specifically in customer engagement, service operations, and field service management.

Key Responsibilities:

• Lead Salesforce architecture design across Experience Cloud & Service Cloud.
• Develop scalable solutions that align with business needs.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Guide development teams on best practices, data models, and integrations.
• Ensure successful delivery of projects, including system customization, automation, and customer service enhancements.

Requirements:

• Certified Salesforce Data Architect, Certified Salesforce Application Architect
• Masters in Computer Science or similar
• Proven experience as a Salesforce Architect, with a focus on Experience Cloud, Service Cloud, and Field Service.
• Deep understanding of Salesforce platform, workflows, security models, and APIs.
• Experience with Salesforce Lightning, Apex, and Visualforce development.
• Strong knowledge of customer experience management, service operations, and field service optimization.
• Salesforce certifications (e.g., Salesforce Certified Application Architect, Service Cloud Consultant, Field Service Lightning) preferred.
• Strategic thinking with the ability to translate business objectives into technical architecture.
• Expertise in customer engagement platforms and service process automation.
• Excellent communication and leadership skills.

Top 3 Core skills:

• Salesforce Architect
• Service Cloud Experienced developer
• Experience Cloud Experienced developer

Skills which are good to have / optional:

• Field Service Lighting Experience
• Marketing Cloud experience
• Experienced with technical integration