Total 914 Information Technology job vacancies in Crowborough, East Sussex, TN6 1AA

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

Roles & Responsibilities:

• 7 years of experience in financial services, with a focus on Murex risk management.
• Proven experience in configuring and maintaining the Murex risk engine.
• Strong understanding of market risk management principles, including VaR and stress testing.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with Market Risk Aggregation (MRA) and Market Risk Engine (MRE) configurations.
• Knowledge of regulatory frameworks, particularly FRTB.
• Excellent communication and stakeholder management skills.

Looking for an individual with strong analytical, technical, and leadership skills to successfully bridge business needs with technical solutions.

System Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Analyse existing systems and processes to identify areas for improvement.
• Create detailed functional and technical specifications.
• Ensure solutions align with business goals and technical architecture.

Software Development:

• Design, develop, test, and deploy applications using the .NET framework (ASP.NET, C#, MVC, etc.).
• Write clean, scalable, and reusable code following best practices.
• Integrate applications with APIs and databases (SQL Server)
• Debug and resolve software issues and system bugs.

Project Leadership and Collaboration:

• Provide technical leadership and guidance to junior developers.
• Work closely with Lead Analyst and other developers.
• Estimate project timelines and resource requirements.
• Participate in code reviews and ensure adherence to coding standards.

System Optimization and Maintenance:

• Ensure performance, security, and scalability of applications.
• Maintain and upgrade existing applications to improve performance and usability
• Monitor and resolve production issues and provide ongoing support.

Technology Research and Innovation:

• Stay updated with the latest .NET technologies, tools, and best practices.
• Evaluate new technologies for potential adoption within the organization
• Provide recommendations for continuous improvement in system architecture and processes.

Job Purpose

To be part of the development team for global IoT projects. We have set direction on global system integration, with local in-process Quality enhancement projects to be carried out in the next few years. The candidate needs to possess the necessary skillset and experience to work together with the team on the development, and implementation of these projects.

Nature of Scope

1. Software development mainly related to digitalization, and process quality enhancement.

2. Support end-users in usage of Plasma and SAP and help to resolve any operational issues, including working together with vendors (HQ and SAP Vendor) if necessary.

3. Understand in detail, the operation flow, and usage of all local existing systems.

5. Support migration Activities of Existing Plasma Info Server to SAP.

6. Support & ensure successful implementation of Company-wide Automation (ERP/IoT) Projects.

Experience

1. At least 2 years of experience in software development for factory or warehouse automation

2. Proficient in VB6 and VB.Net Programming, SQL Programming, Oracle DB and PHP Programming

3. Experience in SQL database design

4. Able to travel to Indonesia (Batam) / Japan for work when required

• Provide support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements to recommend enhancements and optimizations.
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications.
• Carry out user acceptance testing independently and with users.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Requirement

• Degree in Computer Science or Information Technology or other related fields
• Good knowledge of ERP, Sales Order, Finance & MRP applications.
• Min. 4 years of experience in IT application support and familiarity with SDLC.
• Hands-on experience and strong knowledge in Oracle database.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and be able to communicate at all levels.
• Experience in the Manufacturing sector would be advantageous.

• Provide technical expertise and support
• Engage with customers to understand requirement, provide solution and generate sales leads
• Study industry trend, competitor analysis and propose product development roadmap

Requirements:

• Bachelor's degree in electrical engineering
• Min 1 year of relevant working experience

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

• Project management for Asia Pacific companies’ ERP applications.
• ERP application daily support and implementation.
• Coordination with Japan ERP team for new project promotion.

Requirement

• Degree in Computer Science or Information Technology or other related fields.
• Experience in IT application support and familiar with SDLC/Agile.
• Good knowledge of ERP System.
• Strong data analysis skill, knowledge in SQL.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate effectively.
• Min. of 3 years of related experience required for senior position.
• Experience in the Manufacturing sector would be advantageous.

Mandatory Skills

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required: -

At least 2 years working in an L2 Application Support Environment.

Mandatory/Core technical competency required:

Linux; Unix Shell Scripting

SQL (MYSQL/MSSQL)

OpenShift/Docker

Good to have experience:

AngularJS

ActiveMQ

Elastic Search

Application Monitoring Tools

CI/CD (Continuous Integration & Continuous Deployment)

Python

Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

Working Hours (Shift Timing)

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Network Enforcement Officer (Hybrid) needed in Chichester, £16.37ph PAYE - Reference: RQ1404549

Location: Chichester but will involve travel across the County. The role is predominantly out on site across West Sussex but most likely to the Mid and east part of the County (Horsham, Crawley, Burgess Hill, Shoreham) depending on the business need. There will be some admin requirements and these can be done at an office or at home.

The successful candidate must have a valid UK driving license.

About the role:

• You will work within a forward-thinking network management team responsible for delivering duties under the Network Management Act 2004 for the expeditious movement of traffic on the highway network and that of any neighbouring authorities. You will support the promotion of any initiatives and transport and traffic schemes including elements of the West Sussex Transport Plan.

• To do so you will ensure that utility companies and other persons under Permit and / or licence, carry out works on the public highway safely and in accordance with the New Roads and Streetworks Act 1991, Traffic Management Act 2004 and Permit Scheme and other relevant legislation and policy.

• You will also be responsible for responding to, and resolving, a range of customer issues relating to the licensing of temporary obstructions to the highway, and to take a lead in enforcement for infringements.

• You will support the day to day activities of the Network Management Team and be the interface in respect of the provision of Network Management Compliance. You will achieve this by co-ordinating and minimising the impact of work sites on the highway network by permit condition to ensure that the work sites are run professionally.

• The role will include undertaking site visits, which may mean being exposed to unpleasant environmental conditions, due to being outside.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

The computer vision / image processing engineer is responsible for developing and implementing algorithms and software tools to process and analyse images for various object detection applications from multiple real-time mission-critical image sources, such as electro-optical, thermal imaging sensors and other sensors.

The job scope includes:

• Research various imaging systems and validate them.
• Using optical metrology techniques, calculate and calibrate cameras for outdoor real-time mission-critical applications
• Designing and testing image processing systems and components, such as filters, edge detectors, feature extractors, classifiers, etc
• Optimising the performance and accuracy of image processing algorithms using techniques such as parallel computing, machine learning, deep learning, etc
• Collaborating with other data scientists, engineers, researchers, and clients to understand the requirements and specifications of image-processing projects
• Document and present the results and findings of image processing experiments and analyses

Requirements:

• A bachelor's degree or higher in computer science, physics, mathematics or a related field
• Experience in image processing and/or computer vision, preferably outdoor systems
• Deep understanding of the imaging systems' sensor characteristics, optical metrology techniques and image signal processing
• Hands-on experience in the image processing pipeline. (Zoom and focus, auto white balance, camera colour conversion, colour space and colour management, etc.)
• Expertise in identifying diverse colour issues within intricate ISP systems and in precision tuning of parameters to achieve optimal image quality
• Knowledge of mathematical modelling, statistical analysis and image processing techniques. (Kalman filtering etc.)
• Proficiency in Python, C++, MATLAB or other programming languages
• Familiarity with popular frameworks and libraries for image processing and machine learning, such as OpenCV, TensorFlow, PyTorch, scikit-image or PIL
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills

Job Summary:

We seek a proficient Application Support Analyst with good experience in offering technical support and aid for our clients' tailored software applications.

Mandatory Skill-set :

• Diploma/ Degree in Computer Science, Business Information Technology, or related disciplines;
• At least 3+ years of working experience in Application Support;
• Hands-on experience working on SQL, Linux/ Unix;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Experience in supporting Microsoft application framework;
• Excellent communication and stakeholder management skills;
• Good critical thinking and analytical skills.

Desired Skill-set:

Exposure to CRM systems, and digital signage/inventory systems.

Responsibilities :

• Handle IT Incidents, Requests, and Escalation processes and troubleshoot and resolve system application problems;
• Provide technical expertise in analyzing and providing the best solution on complex technical issues in a timely and efficient;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance-related activities.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Mobile Fire & Security Engineer needed

Our client is one of the largest, independent, and privately-owned companies providing best-in-class people, technology, and training solutions are looking for a Mobile fire & security engineer to Cover Midlands - Northampton/Coventry on a full time Permanent basis.

Salary: 40K Per Annum

Area: Covering Midland UK- Northampton/Coventry

Skill base requirements:

Experience

• Proven experience in the installation, maintenance, and servicing of Fire and Security Systems with preferred knowledge in CCTV systems
• Strong technical knowledge of Fire Alarms, Intruder, CCTV, Access Control, Intercoms, Extinguishers
• Familiarity with relevant safety regulations and industry standards
• Both Installation and Reactive/Preventative Maintenance

Professional Qualifications & Licenses (holding or working towards a distinct advantage)

• Certification or training in Fire and Security Systems installation and maintenance
• A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance
• Valid driver's license and clean driving record
• CSCS Card (preferred but not essential)
• IPAF Licence
• Other appropriate qualifications

The successful applicant will match the below skill set

1. Passionate about delivering a best-in-class service
2. Excellent problem-solving and troubleshooting skills
3. Ability to work at heights and in various outdoor environments
4. Strong communication and interpersonal skills
5. Proficiency in using relevant software and tools for configuration and maintenance
6. Experience with construction site or event security setups
7. Knowledge of networking and IT infrastructure
8. Familiarity with remote monitoring and control systems
9. Electrical or electronics background or certification
10. Relentlessness to drive strategic projects to make the company better every day

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added

We are seeking an experienced and highly skilled Installation/Service Engineer to join our team. The successful candidate will be responsible for the installation, maintenance, and servicing of temporary systems.

SERVICE

• Deliver a best-in-class service through a quality resourced and well managed infrastructure
• Delivering customer service excellence involves understanding what has been installed and delivering and exceeding the customer expectations.
• Understand the Kingdom business and our processes to deliver customer service excellence

Specific tasks include:

• Install, configure, commission and test systems
• Perform regular maintenance and troubleshooting
• Remote diagnostics experience
• Network and infrastructure experience
• Respond promptly to service calls and resolve technical issues on-site
• Conduct site surveys and assessments to determine the best placement and configuration of systems
• Ensure compliance with relevant safety regulations and industry standards
• Maintain accurate records and documentation of installations, maintenance activities, and service calls
• Provide training and support to clients on the operation and basic maintenance
• Collaborate with project managers, site supervisors, and other stakeholders to ensure successful deployments

Please call or send CV to apply

IDN1

Job Descriptions

• Work closely with Technical Engineer to translate customers' requirements into detailed drawings for tender submission, projects, etc.
• Ensure drawings meet relevant code and compliance requirements
• Rectify and update latest drawings accordance to changes
• Maintain good document control - ensuring drafting list record is always up to date
• On site measurement if required

​ Job Requirements :-

• Min. 3 years of experiences in Aluminium / Construction / Architectural or relevant industry
• ITE / Diploma in Civil Engineering / Structural / any other relevance qualification
• Proficient in AutoCAD
• Strong sense of accountability and ability to quickly prioritize tasks based on urgency in a fast paced environment
• Excellence analytical, communication, organizing and interpersonal skills
• Independent but also a team player