It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• Bachelor’s degree in Nursing required; Master’s preferred
• Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Minimum of six (6) years of nursing experience
• Minimum of two (2) years of management/supervisory experience
• Minimum of two (2) years in education related role
• Previous clinical background within healthcare required; hospice setting preferred
• Certification from HPNA obtained within two (2) years of taking the position
• Excellent verbal and written communication skills to multiple levels
• Able to work in a fast paced, team environment utilizing time management skills
• Ability to work with minimal supervision, exercising discretion and independent judgment
• Able to effectively manage multiple tasks and exercise sound judgment in crisis situations
• Intermittent Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs
• Up to 75% travel/Remote Training/Management

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment Performance Improvement activities as appropriate for the position.

Leadership Success Factors:

• Communication.  Express thoughts and ideas clearly.  Adapt communication style to fit audience.
• Initiative.  Originate action to achieve goals.
• Management Identification.  Identify with and accept the problems and responsibilities of management.
• Judgment.  Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
• Planning, Organizing and Controlling.  Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources.  Monitor results.
• Leadership.  Use appropriate interpersonal styles and methods in guiding others.

• Ethics.  Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
• Regulatory Compliance:  Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.

Job Responsibilities:

• Oversees all Preceptors and new hires during the first 8 weeks of the new hire period to ensure pathways are consistently followed.
• Responsible for the hiring, education, onboarding, ongoing evaluation, and termination of Preceptors.
• Creates and updates the content of the preceptor program.
• Oversees the timely feedback of new hires to their managers throughout the first 8 weeks.
• Responsible for developing, organizing, and completing annual skills.
• Meets monthly to obtain feedback on the program from Executive Directors and Administrators.
• Maintains metrics dashboard related to the preceptor program.
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• .8 FTE (32 hours/week)
• 8 hours per day
• Day/Evening/Night
• Every 4th weekend

Job Description:

Performs and assists with procedures in Computerized Tomography (CT) scanning under the direction of the radiologist, providing timely and quality services to patients. Follows Imaging Department policies to maintain a safe, efficient and economical environment. Interacts with patients to welcome, explain and respond to questions and concerns during and following the procedure.

Principle Responsibilities

• Completes procedures in compliance with physician orders and department guidelines
  • Identifies patient with two identifiers.
  • Documents accurately all needed aspects of the procedure.
  • Observes and communicates with patient, responding to needs.
  • Maintains safe patient environment in procedure area.
• Performs procedures with high degree of accuracy
  • Demonstrates appropriate knowledge of all diagnostic equipment.
  • Maintains work knowledge and competence.
  • Gathers all relevant information to assist in interpretation of images.
  • Verifies all imaging has appropriately transferred to imaging storage and retrieval system.
• Provides accurate clerical function
  • Uses Excellian (electronic medical record).
  • Understands the Enterprise Medical Imaging/Picture Archiving and Communication System.
  • Ensures all documentation is complete post procedure.
• Communicates with Supervisor and team
  • Reporting problems, issues or ideas.
  • Provides assistance, ideas, information to support the work of others.

• Other duties as assigned.

Required Qualifications

• Vocational or Technical Training graduate of accredited School of Radiologic Technology
• 1 year of experience

Preferred Qualifications

• 0 to 2 years of experience

Licenses/Certifications

• Registered Technologist - The American Registry of Radiologic Technologists (ARRT) required Eligible Advanced registration in ARRT (CT) preferred within 1 Year
• BLS Tier 1 - Basic Life Support - Multisource required upon hire

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• Bachelor’s degree in Accounting, Finance or related field or an equivalent combination of work experience and education
• Minimum of five (5) years in Finance, Accounting and/or Budget/Decision Support, preferably in a multi-entity setting  
• Minimum of two (2) years of Healthcare finance experience preferred
• Proficient in the advance use of Microsoft Office products (Excel, Word, PowerPoint) and complex financial systems and platforms such as financial general ledger and budget tools
• Strong customer service skills, written and verbal communication skills, and interpersonal skills
• Ability to work independently and with a team
• Strong critical thinking and organizational skills
• Competency in finance and ad hoc analysis
• Proficient in time management with the ability to prioritize a variety of duties 

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Assists in the build and/or continual improvement of budget and decision support systems; responsible for ongoing maintenance of both systems.
• Assists in the implementation of the annual operating and capital budget including staffing grid analysis, productivity, variable expense budgeting, and fixed expense budgeting within departments.
• Prepares detailed forecasts and analyses to ensure budget submissions are reasonable and in compliance with Management’s goals and objectives.
• Responsible for the preparation of business unit dashboards, related analysis, and month end financial reporting.

• Assists in the preparation of external reports for regulatory agencies such as NHPCO, AHCA and the State of Florida.
• Analyzes and interprets financial data to produce required reports.
• Produces detailed financial reports in a comprehensible form to an audience with limited financial/accounting background to assist in their decision making processes.
• Collaborates with Information Technology and Finance Departments to automate and enhance financial reporting. 
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• High school diploma or equivalent; some college coursework preferred
• Minimum of one (1) year of office/customer service experience
• Hospice, home health and/or healthcare experience preferred
• Prior experience in a contact center environment and/or staff scheduling and/or clinical patient care experience strongly preferred
• Bi-lingual in Spanish preferred
• Able to perform sedentary work with frequent interruptions
• Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines
• Effectively handles stressful situations professionally and calmly
• Ability to demonstrate patient service skills and effective communications (written and verbal)
  • Information seeking / probing skills
  • Accurate knowledge transfer
  • Listening, understanding and responding
• Able to multi-task (think, talk, type) in a fast paced environment utilizing interpersonal skills to maximize caller reassurance
• Ability to work in a cooperative team environment
• Able to exhibit a sense of urgency in daily work activities
• Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills
• Available to work shifts to accommodate extended hours of operation as scheduled

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Responsible for the timely, courteous and effective (1) handling of all telephone, fax, and email patient inquiries related to patient access and (2) communication with patients/families to schedule admission visits.  Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.
• Gathers necessary information and required documentation from appropriate sources to ensure complete, current and accurate documentation of patient information and data.  Completes outbound calls in order to follow-up and gather current health information as directed by Patient Access leadership.
• Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).  Follows up with referral sources to obtain missing data and makes notations in the EMR record to communicate missing data.
• Enters and schedules into scheduling software timely and accurately.  Handles scheduling including, but not limited to:
  • Timely hospice evaluations-every referral to be seen on same day
  • Unexpected changes in staff assignment 
  • Other special clinical exceptions (i.e., complex care review)
  • Out of service area transfers
  • Medical record review
• Positively promotes and clearly explains benefits of Chapters Health System’s services and works to ensure that referrals are addressed in a timely, effective and efficient manner.
• Works collaboratively with the Care Access team to ensure that referrals are scheduled in a timely manner and as soon as possible to meet the patient/family needs.  Ensures medical staff’s face-to-face evaluation visit prior to the RN assessment.
• Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.
• Adheres to expected productivity and accuracy targets established by management.  Navigates the daily assignment board to ensure timely appointments and maximize efficiencies.
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Number of Job Openings Available:

Date Posted:

Posting Expiration Date:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 0.60 FTE; 48 hours every 2-weeks; Day/Evening rotation; 8-hour shifts; Every other weekend.
• MNA Union.
• Benefit Eligible

Job Description:

Nursing is the assessment and treatment of human response to actual or potential health problems. This includes establishing an intentional therapeutic relationship between a registered nurse and a patient and family. As a leader and the integrator of care, the professional nurse has the responsibility, authority, and accountability for planning, coordinating and evaluating the patient’s care needs.

Practices primarily on hospital units and care for patients that are acutely ill across a wide variety of medical issues and support recovery from surgery.

Principle Responsibilities

• Comprehensive assessment of patient and family needs; identification of outcomes based on needs assessment; establishing the plan of care; supervising the progress; and modification of the plan of care as needed.
   
• Maintains education and competencies to remain proficient to provide high quality patient care practice and skills.
   
• Incorporates evidence-based nursing practice taking into consideration current statutes, rules and regulations when developing the plan of care.
   
• Establishes, in the collaboration with the family and patient, realistic and measurable patient expected outcomes based on nursing diagnoses, patients present and potential capabilities, goals, available resources and plan for continuity of care.
   
• Identifies outcomes that are age appropriate, culturally appropriate, realistic and attainable.
   
• Coordinates, collaborates, and delegates appropriately to ensure care is provided in a safe, effective fashion.
   
• Fulfills all organizational requirements.
   
• Supplemental roles:
  • Charge Nurse (only when acting in this role).
  ◦ Demonstrates ability to coordinate, delegate, and direct unit operation, collaborates effectively with unit staff, leadership and other disciplines.
  • Preceptor (only when acting in this role).
  ◦ Demonstrates ability to identify the orientee's learning needs, plans appropriate learning experiences and demonstrates ability to validate clinical competence of orientee.
   
• Other duties as assigned.

Required Qualifications

• Associate's or Vocational degree

Preferred Qualifications

• Bachelor's degree
• Professional RN experience
• Medical/Surgical experience

Licenses/Certifications

• Licensed Registered Nurse – MN Board of Nursing required if working in state of MN upon hire
• Must meet at least ONE of the requirements below:
  ◦ Current BLS certification from the American Heart Association
  ◦ Current BLS certification from the American Red Cross
  ◦ Allina in-house BLS training (within 30 days of hire)
• Certified Medical Surgical RN (CMSRN) preferred

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• No Weekends
• Benefit Eligible
• M-F 7a-330p (with some flexibility)
• Occasionally 3p-1130p (only during training for new-hires)

Job Description:

Principle Responsibilities

• Greets and welcomes patient in person.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • Uses resources, tools and procedure to complete registration for complex accounts.
• Verifies eligible and benefits information for payers and interprets results focusing on complex billing situations.
  • Obtains cost information and explains information to patient as necessary.
  • Collect co-pay or deductibles.
  • Assists and counsels patient with application process for available financial assistance programs.
• Uses resources tools and procedures to complete accounts in assigned work queues.
• Collaborates with leader to ensure the team operations are staffed and working effectively.
  • Coordinates the workflow among the employees within the work area and informs management regarding the operational needs of the department.
  • Directs and checks the work of others.
  • Participates in the orientation and training of employees and provides feedback to leadership.
  • Provides technical and functional guidance to employees.
  • May act as a back-up for all positions.
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• 2 to 5 years of revenue cycle or healthcare experience required and
• 2 to 5 years of customer service experience required and
• 0 to 2 years of experience using computers including an electronic medical record, Microsoft Word, Excel and Outlook required and
• 0 to 2 years of general office experience. required and
• 0 to 2 years of leadership experience required
• Certified Application Counselor State of Minnesota - MN Licensure upon hire preferred

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

Sales Application Specialist

The Sales Application Specialist is assuring that our sold products and services are fully utilized by the customer and deliver the benefits that were outlined in the Sales process. Fresenius Medical Care is the world’s leading provider of products and services for people with chronic kidney failure. We have the products, ability and know-how to help patients and hospitals in the full end-to-end process of kidney disease. Our organization is in full swing and as our Sales Application Specialist you have the opportunity to help us further professionalize our sales department. 

What this role entails 

As a Sales Application Specialist you maintain ongoing relationships with our customers (hospitals & clinics) in Belgium, and your internal colleagues, particularly those focused on technical applications of the product or service. You have the technical know-how of our products and are a true partner in crime for our Area Sales managers during visits at clients where you bring your expertise to the table. You train clients on our products, maintain relationships with partners, clients and make sure questions are answered or passed on to the right department, e.g. technical service, customer care, etc.

A few of your responsibilities

• You give demonstrations of the most valuable features and attributes of our products and services and link them to the customer's key challenges.
• With your technical expertise of dialysis products you help the sales colleagues during meetings with clients, and support them with product knowledge.
• Actively look for ways in which additional products/services can grow the value of the customer's account within the organization.
• You are the first point of contact for customer questions and complaints and help resolve these, while you refer complex issues to others and ensure that the customer receives a response.
• You work as the customer champion in cross-functional teams to build strong external customer relationships.

Profile

For this position, we are looking for a driven team player with both clinical and technical expertise of dialysis products. You are part of the Sales team with Area Sales Managers, Therapy Managers and Sales Application Specialists. You report to the Sales Manager.

• A few years of experience in a clinical function (nurse, doctor), preferably in dialysis
• A commercial mindset. Preferably some relevant experience in sales positions in a hospital environment
• Clear communicator, decisive, a networker and team player.
• Good command of the Dutch and French language. Good level of English.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• Bachelor’s degree in Nursing or related field preferred
• Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Minimum three (3) years’ experience in the role of a RN
• Tenure at a Chapters’ affiliate of one (1) year preferred
• Certification from HPNA obtained within two (2) years of taking the position
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet visit schedule
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system required
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate in English (verbal and written)
• Flexible schedule to meet the needs of hospice patients
• Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) in any area Company serves
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must remain in good standing from a performance perspective in providing nursing services to patients
• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Completes Preceptor Training Program and associated update classes.
• Introduces RNs to team and work environment.
• Assists the new RNs in identifying personal learning styles and needs.
• Plans for and provides relevant learning experiences that mirror standards of care and Company’s core values.
• Promotes development of critical thinking and clinical judgement using appropriate adult learning styles.
• Demonstrates safe patient care adhering to Company’s policies and procedures.
• Orients RNs to role and performance expectations in hospice or home health setting.
• In Coordination with affiliate management, validates competency of RNs in performance and documentation of care.  Provides constructive feedback that recognizes limitations and plans for opportunities to improve.
• Submits timely documentation, as needed, during preceptor experience, to Manager and Training and Development Department.  Contributes information to clinical leadership and Training and Development regarding preceptor process.
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required:  see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to:  stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to:  pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 0.75 FTE (30 hours/week); 12-hour Day/Night shifts.
• Every 3rd weekend rotation.

Job Description:

The Administrative Supervisor is responsible for coordinating and facilitating patient care functions within the hospital. The individual in this role demonstrates advanced knowledge to manage the patient care operations in the absence of the Vice Presidents, Directors, and Department Managers. This leadership role includes responsibility for establishing meaningful communication systems, assuring effective resources management, and coordinating patient placement and care processes across multiple departments.

Principle Responsibilities

• Serves as the representative of hospital administration and management in their absence.
  • Maintains an environment to meet patient and family needs for safety, comfort, education and support.
  • Refers situations to Patient Representative, Risk Management, Employee Health, Nursing Leaders as appropriate.
  • Works with unit charge nurse and physicians to place patient admissions and transfers.
  • Informs on-call Administrator / Department Manager of resolved and / or pending problems and actions taken.
  • Gives direction to other hospital departments in the absence of their manager to assure the delivery of patient care.
  • Enforces high standards for the quality of patient care delivered on patient care units. Incorporate patient, staff and physician needs and concerns into decision making and action.
• Serves as resource and coach to hospital employees.
  • Provides interpretation and information regarding policies and procedures, including personnel processes.
  • Directs staff to potential resources / equipment sources within hospital or community.
  • Intercedes with employees on situational issues, taking action per hospital policy.
  • Serves as a resource and mentor for charge nurses on off shifts and weekends.
• Identifies issues which impact patient care throughout the hospital.
  • Participates in resolving system issues, taking immediate action when appropriate and/or triaging to operational managers.
  • Analyzes problems in a systematic, logical and timely manner.
  • Responds to physician and staff concerns and relates information to operational staff.
• Manages situations in a manner consistent with hospital policies and nursing practice standards.
  • Responds to emergency calls, including emergency codes and acts as resource to team members.
  • Manages media and external communications according to established policy.
  • Responds to concerns of patients and family members in absence of Patient Representative using positive service recovery skills. Role models customer services focus with patients, families and physicians.
  • Maintains a safe environment for patients, public, and staff.
• Allocates daily staffing resources.
  • Determines staffing resource needs in collaboration with unit charge nurses, considering staffing numbers, skill mix and competency requirements.
  • Provides direction to Staffing Office personnel in allocating resources.
  • Assess staffing needs on an ongoing basis and make adjustments as needed for flexing staffing to patient care needs.
• Facilitates patient placement.
  • Use established placement guidelines for primary and secondary unit or most appropriate placement based on patient needs.
  • Integrates staffing and bed availability information in making placement decisions.

• Other duties as assigned.

Required Qualifications

• Associate's or Vocational degree in Nursing
• 2+ years in an acute care setting with 1 year as charge nurse or similar role

Preferred Qualifications

• Bachelor's degree in Nursing
• 2+ years of management/leadership skills

Licenses/Certifications

• Licensed Registered Nurse – MN Board of Nursing required if working in state of MN upon hire
• BLS Tier 1 - Basic Life Support - Multisource required by end of orientation for the metro hospitals OR must be enrolled in the first
  available course
• Location Specific Licensed & Certification Requirements:
  ◦ ACLS Tier 2 – Advanced Cardiac Life Support is required by end of orientation for Owatonna, Faribault, United – Regina Campus, River Falls
  ◦ PALS – is required within the first three months at Owatonna, Faribault, United – Regina Campus, River Falls
  ◦ NRP/TNCC completed within the first year of employment at Owatonna, Faribault, United – Regina Campus, River Falls

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• .8 FTE (32 hours/week)
• 8 hours per day
• Day/Evening/Night
• Every 4th weekend

Job Description:

Performs and assists with procedures in Computerized Tomography (CT) scanning under the direction of the radiologist, providing timely and quality services to patients. Follows Imaging Department policies to maintain a safe, efficient and economical environment. Interacts with patients to welcome, explain and respond to questions and concerns during and following the procedure.

Principle Responsibilities

• Completes procedures in compliance with physician orders and department guidelines
  • Identifies patient with two identifiers.
  • Documents accurately all needed aspects of the procedure.
  • Observes and communicates with patient, responding to needs.
  • Maintains safe patient environment in procedure area.
• Performs procedures with high degree of accuracy
  • Demonstrates appropriate knowledge of all diagnostic equipment.
  • Maintains work knowledge and competence.
  • Gathers all relevant information to assist in interpretation of images.
  • Verifies all imaging has appropriately transferred to imaging storage and retrieval system.
• Provides accurate clerical function
  • Uses Excellian (electronic medical record).
  • Understands the Enterprise Medical Imaging/Picture Archiving and Communication System.
  • Ensures all documentation is complete post procedure.
• Communicates with Supervisor and team
  • Reporting problems, issues or ideas.
  • Provides assistance, ideas, information to support the work of others.

• Other duties as assigned.

Required Qualifications

• Vocational or Technical Training graduate of accredited School of Radiologic Technology
• 1 year of experience

Preferred Qualifications

• 0 to 2 years of experience

Licenses/Certifications

• Registered Technologist - The American Registry of Radiologic Technologists (ARRT) required Eligible Advanced registration in ARRT (CT) preferred within 1 Year
• BLS Tier 1 - Basic Life Support - Multisource required upon hire

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• Minimum of one (1) year accounting experience to include General Ledger, AP, A/R or Financial Reporting
• Computer experience to include Microsoft (Outlook, Excel, Word) and Windows Explorer
• Team player and self-starter who is accurate and detail-oriented
• Professional attitude
• Highly organized, with the ability to effectively manage many tasks simultaneously
• Able to maintain a strict level of confidentiality
• Proficient in time management skills with the ability to prioritize a variety of duties and complete projects within assigned time frames

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Process invoices/check requests using automated AP system
• Enters vouchers into AP system and reviews for accuracy.  For employee expense reports, make sure all receipts are attached and adheres to policy.

• Assigns correct affiliate/GL account coding to each voucher.  For patient related invoices, verify pay status and determine appropriate reimbursement rates.

• Assigns approver and submits for approval.

• Adds any voucher that requires special attention to the special handling log.

• For new vendors, obtains a copy of the vendors’ W-9 as well as ACH information for proper set-up into the system.

• Communicates with vendors and teams with regards to problems/questions concerning invoices.
• Updates all required logs.
• Reviews system queues/reports to ensure all invoices are being paid in a timely manner.
• Assists with annual 1099 process.
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

Allina Health is excited to open a new Specialty Center in Lakeville, MN!

We are seeking qualified nurse candidates for our Minneapolis Heart Institute (MHI) clinical services that will be located within the new Lakeville Specialty Center.

This site is scheduled to open Spring 2024, 18465 Orchard Trail, Lakeville, MN 55044.

This need is for a 1.0FTE (~40 hours per week) and full-time benefit eligible.

Clinic schedule TBD, but hours will be between Monday - Friday.

Candidates experience will be reviewed in order of preference as follows:

Tier 1 (top preference):

• Current CVDS RN

Tier 2:

• Minimum 4 years, within the last 3 years, critical care experience required

• Excellent assessments, technical skills, critical thinking, & nursing judgement required

• Proficient in IV start skills preferred

Tier 3:

• Minimum 5 years, (within the last 3 years), of inpatient telemetry/cardiac unit experience

• Excellent assessments, technical skills, critical thinking, & nursing judgement required

• Proficient in IV start skills preferred

Across All Tiers / We are looking for:

• Experience administering moderate sedation preferred

• Experience in diagnostic imaging or outpatient setting preferred

• Current ACLS Required or able to obtain within 2 months of hire

Job Description:

• Assessment.
  • Collects, prioritizes and synthesizes comprehensive data pertinent to the patient's health or situation.
  • Collects and prioritizes data in a systematic and ongoing process that involves the patient, family, other health care providers and environment as appropriate.
  • Integrates data relevant to the situation to identify needs, patterns and variances.
  • Uses appropriate evidence based assessment techniques and instruments in data collection.
• Diagnosis.
  • Analyzes assessment data to determine nursing diagnoses.
  • Interprets assessment information to identify each patient's needs relative to age, developmental stage and culture.
  • Formulates, revises and resolves nursing diagnoses that reflect the current patient status.
  • Validates and communicates nursing diagnoses with the patient, family and other health care team members.
  • Documents nursing diagnoses in compliance with the patient care guidelines.
• Outcomes Identification.
  • Identifies expected outcomes individualized to the patient.
  • Establishes, in the collaboration with the family, patient, realistic and measurable patient expected outcomes based on nursing diagnoses, patients present and potential capabilities, goals, available resources and plan for continuity of care.
• Planning.
  • Develops a plan that prescribes interventions to attain expected outcomes.
  • Develops an individualized plan considering patient characteristics or the situation as appropriate in conjunction with the patient, family and others.
  • Establishes a plan that provides for continuity of care.
  • Incorporates evidence based nursing practice takes into consideration current statutes, rules and regulations when developing the plan of care.
• Implementation.
  • Implements the identified plan.
  • Implements interventions in a safe, timely, appropriate manner.
  • Utilizes evidence-based interventions and treatments specific to the diagnoses as appropriate.
  • Coordinates implementation of the plan of care if appropriate
  • Documents interventions according to documentation guidelines.
• Evaluation.
  • Evaluates the patient’s progress towards attainment of the outcome.
  • Evaluates the patient’s/family’s understanding of and response to the plan of care.
  • Utilizes systematic and ongoing assessment data to revise diagnoses, outcomes and the plan of care.
  • Involves the patient, family, and health care team members in the evaluation process when appropriate.
  • Documents revisions in diagnoses, outcomes and the plan of care according to documentation guidelines.
• Quality of Practice.
  • Systematically enhances the quality and effectiveness of nursing practice.
  • Participates in quality improvement activities related to nursing practice.
  • Incorporates available QI data to improve nursing practice and outcome.
• Education.
  • Attains knowledge and competency that reflects current nursing practice.
  • Participates in educational activities related to nursing practice.
  • Acquires and applies the knowledge gained from educational experiences to current nursing practice.
• Professional Practice Evaluation.
  • Evaluates one’s own nursing practice in relation to professional practice standards and regulatory guidelines.
  • Engages in self-evaluation of practice on a regular basis, identifying strengths and goals for professional development.
  • Obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues, and others.
• Collegiality.
  • Contributes to the professional development of peers, colleagues, and others.
  • Shares knowledge and skills in practice settings.
  • Provides immediate and ongoing positive and constructive feedback to colleagues regarding their performance.
  • Contributes to a supportive and healthy work environment.
• Collaboration.
  • Collaborates with patient, family, and others in the conduct of nursing practice.
  • Partners with others to effect change and generate positive outcomes through knowledge of the patient or situation.
• Ethics.
  • Acts in an ethical manner.
  • Maintains a therapeutic and professional patient-nurse relationship with appropriate professional role boundaries.
  • Serves as a patient advocate assisting patients in developing skills for self-advocacy
  • Uses available resources to help formulate ethical decisions.
• Research.
  • Integrates research findings in practice.
  • Utilizes the best evidence, including research findings, to guide practice decisions.
• Resource Utilization.
  • Incorporates factors related to safety, effectiveness, cost, and impact on practice in planning and delivering patient care.
  • Utilizes resources related to standards of care in a safe, effective and ethical manner.
  • Manages resources to assure they will be accessible to other in the future.
• Leadership.
  • Provides leadership in the professional practice setting and the profession.
  • Functions as a professional role model.
  • Promotes a positive work environment.
  • Participates in shared decision-making.
• Environmental Health.
  • Practices in an environmentally safe and healthy manner.
  • Attains knowledge of environmental health concepts, such as implementation of environmental health strategies.
  • Promotes a practice environment that reduces environmental health risks for workers and healthcare consumers.
  • Communicates environmental health risks and exposure reduction strategies to healthcare consumers, families, colleagues and communities.
• Charge Nurse (only when acting in this role).
  • Demonstrates ability to coordinate and direct unit operation so the patient and family needs are met and resources are efficiently utilized in a safe manner.
  • Promotes an environment that encourages individual growth, nurtures professional practice and fosters teamwork.
  • Collaborates effectively with unit staff, leadership and other disciplines.
• Preceptor (only when acting in this role).
  • Demonstrates ability to identify the orientee's learning needs and plans appropriate learning experiences.
  • Demonstrates ability to implement an individualized orientation plan for the orientee.
  • Demonstrates ability to validate clinical competence of orientee.
  • Facilitates development of organizational and prioritization skills of orientee.
  • Demonstrates ability to evaluate interpersonal sills of orientee.
  • Serves as a professional role model.
  • Facilitated socialization of orientee into the organization and work group.
• Other duties as assigned.

• Associate's or Vocational degree required
• Bachelor's degree preferred
• All new grads must apply to the New Grad RN Requisition: R-0000016. New Graduate RN applicants must be a graduate of an accredited Nursing Program.
• Community Hospitals (Buffalo, Cambridge, Owatonna, Faribault, Regina, New Ulm, and River Falls): INTERNAL APPLICANTS must have Associate's degree or Bachelor's degree required. EXTERNAL APPLICANTS in Specialty areas (ICU, Mom/Baby, ED, OR/Procedural areas and Mental Health) must have Associate's degree with one year of applicable experience required. In Non-Specialty areas, Bachelor's degree preferred, Associate’s degree required.
• Bachelor's degree for external applicants at metro hospitals and St. Francis in a non-specialty area required or
• Bachelor's degree for external applicants at metro hospitals and St. Francis in a specialty area (ICU, Mom/Baby, Emergency Department, OR/procedural areas and mental health) required or Associate's degree in nursing with at least one year of experience in the specialty they are applying for required or
• Associate's or Vocational degree or Bachelors degree for internal applicants at metro hospitals and St. Francis required or
• Bachelor's degree preferred for external applicants at community hospitals in a non-specialty area, Associate's degree required or
• Associate's or Vocational degree for external applicants in a specialty area (ICU, Mom/Baby, Emergency Department, OR/procedural areas and mental health) with one year of applicable experience required. Nurse executive approval required or
• Associate's or Vocational degree or Bachelor's degree for internal applicants at community hospitals required
• 2 to 5 years RN experience in clinical area relevant to position required
• Licensed Registered Nurse - MN Board of Nursing required if working in the state of MN upon hire or
• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in the state of WI upon hire and
• BLS Tier 1 - Basic Life Support - Multisource required by completion of orientation
• RN-C in department specialty preferred
• Advanced Life Support or Specialty Life Support may be required depending on the department
• Valid Driver’s License required upon hire - MN and WI residents must obtain a valid driver’s license in their state of residence within 60 days of employment if working in MHI Pacer Department

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

Job Description:

Principle Responsibilities

• Provides Anesthesia care
  • Performs pre-anesthesia assessment and evaluation of patient, reviews orders and obtains informed consent.
  • Assures that the patient is positioned in proper alignment and safely secured.
  • Initiates anesthetic technique, which may include general, regional, local or sedation.
  • Manages airway and cardiopulmonary status to maintain satisfactory physiologic condition.
  • Facilitates emergence and recovery from anesthesia by administering medications, fluids and airway support.
  • Discharges patient, providing summary of patient history and surgical events.
• Supplies Peri-Anesthetic and Clinical Support
  • Provides this support to other patient care area.
  • Inserts peripheral and arterial catheters.
  • Performs, arterial punctures to obtain blood samples.
  • Initiates or participates in CPR that involves airway maintenance, ventilation, tracheal intubation, pharmacological or cardiovascular support.
  • Acts in consultation and implementation of respiratory and ventilator care.
• Collaborates with department team
  • Makes decisions that result in desired patient/unit outcomes.
  • Establishes priorities for self and others in organizing work.
  • Acts as resource to peers and other health related professionals.
  • Assumes charge responsibilities as assigned.
  • Precepts and mentors students and orientees as delegated.
  • Helps to identify and initiate improvement processes.
  • Other duties as assigned.

Job Requirements

• Bachelor's degree Graduate of accredited nursing program required and
• Master's degree Graduate of Nurse Anesthetist program required
• 0 to 2 years Working as Certified Registered Nurse Anesthetist required or
• 2+ years Working as Certified Registered Nurse Anesthetist preferred
• Licensed Registered Nurse - MN Board of Nursing required upon hire and
• Registered Nurse Anesthetist - MN Board of Nursing required upon hire and
• ACLS/BLS Tier 2-Advanced Cardiac Life Support - Multisource required upon hire and
• PALS - Pediatric Advance Life Support - Multisource required upon hire

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

Allina Health is excited to open a new Specialty Center in Lakeville!

We are seeking qualified candidates for an Infusion Nurse - RN to be based on site at the New Lakeville Specialty Center is located at: 18465 Orchard Trail, Lakeville, MN 55044.

This role will have also support specialty areas such as Endocrinology, Rheumatology, and Infusion Services.

Schedule to be determined, but hours will fall between:

• Monday- Friday
• Day Hours
• Start and end times between (7:30a-9a and 4p-530p)
• No Weekends

This need is for a 1.0FTE (~40 hours per week) and full-time benefit eligible.

Allina Health is excited to open a new Specialty Center in Lakeville!

Job Description:

• Assessment.
  • Collects, prioritizes and synthesizes comprehensive data pertinent to the patient's health or situation.
  • Collects and prioritizes data in a systematic and ongoing process that involves the patient, family, other health care providers and environment as appropriate.
  • Integrates data relevant to the situation to identify needs, patterns and variances.
  • Uses appropriate evidence based assessment techniques and instruments in data collection.
  
  
• Diagnosis.
  • Analyzes assessment data to determine nursing diagnoses.
  • Interprets assessment information to identify each patient's needs relative to age, developmental stage and culture.
  • Formulates, revises and resolves nursing diagnoses that reflect the current patient status.
  • Validates and communicates nursing diagnoses with the patient, family and other health care team members.
  • Documents nursing diagnoses in compliance with the patient care guidelines.
  
  
• Outcomes Identification.
  • Identifies expected outcomes individualized to the patient.
  • Establishes, in the collaboration with the family, patient, realistic and measurable patient expected outcomes based on nursing diagnoses, patients present and potential capabilities, goals, available resources and plan for continuity of care.
  
  
• Planning.
  • Develops a plan that prescribes interventions to attain expected outcomes.
  • Develops an individualized plan considering patient characteristics or the situation as appropriate in conjunction with the patient, family and others.
  • Establishes a plan that provides for continuity of care.
  • Incorporates evidence based nursing practice takes into consideration current statutes, rules and regulations when developing the plan of care.
  
  
• Implementation.
  • Implements the identified plan.
  • Implements interventions in a safe, timely, appropriate manner.
  • Utilizes evidence-based interventions and treatments specific to the diagnoses as appropriate.
  • Coordinates implementation of the plan of care if appropriate
  • Documents interventions according to documentation guidelines.
  
  
• Evaluation.
  • Evaluates the patient’s progress towards attainment of the outcome.
  • Evaluates the patient’s/family’s understanding of and response to the plan of care.
  • Utilizes systematic and ongoing assessment data to revise diagnoses, outcomes and the plan of care.
  • Involves the patient, family, and health care team members in the evaluation process when appropriate.
  • Documents revisions in diagnoses, outcomes and the plan of care according to documentation guidelines.
  
  
• Quality of Practice.
  • Systematically enhances the quality and effectiveness of nursing practice.
  • Participates in quality improvement activities related to nursing practice.
  • Incorporates available QI data to improve nursing practice and outcome.
  
  
• Education.
  • Attains knowledge and competency that reflects current nursing practice.
  • Participates in educational activities related to nursing practice.
  • Acquires and applies the knowledge gained from educational experiences to current nursing practice.
  
  
• Professional Practice Evaluation.
  • Evaluates one’s own nursing practice in relation to professional practice standards and regulatory guidelines.
  • Engages in self-evaluation of practice on a regular basis, identifying strengths and goals for professional development.
  • Obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues, and others.
  
  
• Collegiality.
  • Contributes to the professional development of peers, colleagues, and others.
  • Shares knowledge and skills in practice settings.
  • Provides immediate and ongoing positive and constructive feedback to colleagues regarding their performance.
  • Contributes to a supportive and healthy work environment.
  
  
• Collaboration.
  • Collaborates with patient, family, and others in the conduct of nursing practice.
  • Partners with others to effect change and generate positive outcomes through knowledge of the patient or situation.
  
  
• Ethics.
  • Acts in an ethical manner.
  • Maintains a therapeutic and professional patient-nurse relationship with appropriate professional role boundaries.
  • Serves as a patient advocate assisting patients in developing skills for self-advocacy
  • Uses available resources to help formulate ethical decisions.
  
  
• Research.
  • Integrates research findings in practice.
  • Utilizes the best evidence, including research findings, to guide practice decisions.
  
  
• Resource Utilization.
  • Incorporates factors related to safety, effectiveness, cost, and impact on practice in planning and delivering patient care.
  • Utilizes resources related to standards of care in a safe, effective and ethical manner.
  • Manages resources to assure they will be accessible to other in the future.
  
  
• Leadership.
  • Provides leadership in the professional practice setting and the profession.
  • Functions as a professional role model.
  • Promotes a positive work environment.
  • Participates in shared decision-making.
  
  
• Environmental Health.
  • Practices in an environmentally safe and healthy manner.
  • Attains knowledge of environmental health concepts, such as implementation of environmental health strategies.
  • Promotes a practice environment that reduces environmental health risks for workers and healthcare consumers.
  • Communicates environmental health risks and exposure reduction strategies to healthcare consumers, families, colleagues and communities.
  
  
• Charge Nurse (only when acting in this role).
  • Demonstrates ability to coordinate and direct unit operation so the patient and family needs are met and resources are efficiently utilized in a safe manner.
  • Promotes an environment that encourages individual growth, nurtures professional practice and fosters teamwork.
  • Collaborates effectively with unit staff, leadership and other disciplines.
  
  
• Preceptor (only when acting in this role).
  • Demonstrates ability to identify the orientee's learning needs and plans appropriate learning experiences.
  • Demonstrates ability to implement an individualized orientation plan for the orientee.
  • Demonstrates ability to validate clinical competence of orientee.
  • Facilitates development of organizational and prioritization skills of orientee.
  • Demonstrates ability to evaluate interpersonal sills of orientee.
  • Serves as a professional role model.
  • Facilitated socialization of orientee into the organization and work group.
  
  

• Other duties as assigned.

• Associate's or Vocational degree graduate of an accredited school of nursing
• Where department allows, new graduate hires must be a graduate of an accredited school of nursing which is inclusive of clinical rotations in an acute care setting (American Association of Colleges of Nursing or National League for Nursing)
• Internal clinic employees who have functioned successfully as a CMA or LPN with a minimum of 3 years may be considered from an accredited school that does not have clinical rotations where department allows
• 0 to 2 years RN experience

• Bachelor's degree graduate of an accredited school of nursing
• 0 to 2 years specialty experience

• Licensed Registered Nurse - MN Board of Nursing required if working in the state of MN upon hire
• Licensed Registered Nurse - WI Dept of Safety & Professional Services required if working in the state of WI upon hire
• May require both state licenses based on the services provided at the location hired
• BLS Tier 1 - Basic Life Support - Multisource required per American Heart Association guidelines within 30 Days
• ACLS-BLS Tier 2 - Allina Health required positions that conduct cardiac stress tests and monitor sedation
• RN-C in department specialty preferred
• ANCC depending on hiring department within 1-1/2 Yrs required
• Additional certifications may be required depending on specialty

Number of Job Openings Available:

Date Posted:

Posting Expiration Date:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 0.90 FTE (36 hours/week).
• Night shift; Every 3rd weekend.

Job Description:

The Administrative Supervisor is responsible for coordinating and facilitating patient care functions within the hospital. The individual in this role demonstrates advanced knowledge to manage the patient care operations in the absence of the Vice Presidents, Directors, and Department Managers. This leadership role includes responsibility for establishing meaningful communication systems, assuring effective resources management, and coordinating patient placement and care processes across multiple departments.

Principle Responsibilities

• Serves as the representative of hospital administration and management in their absence.
  • Maintains an environment to meet patient and family needs for safety, comfort, education and support.
  • Refers situations to Patient Representative, Risk Management, Employee Health, Nursing Leaders as appropriate.
  • Works with unit charge nurse and physicians to place patient admissions and transfers.
  • Informs on-call Administrator / Department Manager of resolved and / or pending problems and actions taken.
  • Gives direction to other hospital departments in the absence of their manager to assure the delivery of patient care.
  • Enforces high standards for the quality of patient care delivered on patient care units. Incorporate patient, staff and physician needs and concerns into decision making and action.
• Serves as resource and coach to hospital employees.
  • Provides interpretation and information regarding policies and procedures, including personnel processes.
  • Directs staff to potential resources / equipment sources within hospital or community.
  • Intercedes with employees on situational issues, taking action per hospital policy.
  • Serves as a resource and mentor for charge nurses on off shifts and weekends.
• Identifies issues which impact patient care throughout the hospital.
  • Participates in resolving system issues, taking immediate action when appropriate and/or triaging to operational managers.
  • Analyzes problems in a systematic, logical and timely manner.
  • Responds to physician and staff concerns and relates information to operational staff.
• Manages situations in a manner consistent with hospital policies and nursing practice standards.
  • Responds to emergency calls, including emergency codes and acts as resource to team members.
  • Manages media and external communications according to established policy.
  • Responds to concerns of patients and family members in absence of Patient Representative using positive service recovery skills. Role models customer services focus with patients, families and physicians.
  • Maintains a safe environment for patients, public, and staff.
• Allocates daily staffing resources.
  • Determines staffing resource needs in collaboration with unit charge nurses, considering staffing numbers, skill mix and competency requirements.
  • Provides direction to Staffing Office personnel in allocating resources.
  • Assess staffing needs on an ongoing basis and make adjustments as needed for flexing staffing to patient care needs.
• Facilitates patient placement.
  • Use established placement guidelines for primary and secondary unit or most appropriate placement based on patient needs.
  • Integrates staffing and bed availability information in making placement decisions.

• Other duties as assigned.

Required Qualifications

• Associate's or Vocational degree in Nursing
• 2+ years in an acute care setting with 1 year as charge nurse or similar role

Preferred Qualifications

• Bachelor's degree in Nursing
• 2+ years of management/leadership skills

Licenses/Certifications

• Licensed Registered Nurse – MN Board of Nursing required if working in state of MN upon hire
• BLS Tier 1 - Basic Life Support - Multisource required by end of orientation for the metro hospitals OR must be enrolled in the first
  available course

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently