Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

JOB TITLE: Lead Software Engineer (Head of)

(Head of Engineering for the Instant Payments Lab and Domestic Lab)

SALARY: £121,023-142,380 per annum

LOCATION: Edinburgh or London

HOURS: Full-time - 35 hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office.

ABOUT THIS OPPORTUNITY

A fantastic opportunity has arisen for a Lead Software Engineer within Payments Services Platform at Lloyds Banking Group, to head up

the Instant Payments Lab and the Domestic Lab, and lead the core engineering teams within those, influencing our technical landscape for the future.

You'll be responsible for further developing and delivering transformational change for some of our key payments services, supporting our customers and broader payments ecosystem across the Group and play a pivotal role in shaping and driving the vision for two pivotal labs within Payments Services.

This a great opportunity for an established and well-seasoned leader in engineering who enjoys a challenge, taking-on large-scope transformative change and understands the impact of working for a Group supporting its customers and critical UK payments infrastructure.

ABOUT US

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

WHAT YOU'LL NEED

To be considered for and successful in this role, you will need to be able to demonstrate the below:

Strong Engineering Leadership experience

• Extensive engineering leadership experience with a track-record of providing software engineering oversight, technical and people leadership across multiple teams and of having taken responsibility for developing and successfully delivering change management plans that support the organisation's overall strategy.

• Being a visionary leader with a track-record of being a strong advocate for technology transformation.

• Track-record of developing strategic solutions to long-term business needs by anticipating complex issues, challenges, and opportunities.

Team Development, Mentoring, Coaching

• Successful in building a high-performing team culture and in recognising and coaching talent.

• A passion for team development; allowing colleagues to develop in different/new technologies and mature in ways of working, resulting in a successful team.

• The ability to inspire delivery whilst encouraging simplicity and developing confidence & trust across the teams you lead.

And any experience of these would be really useful:

• Previous experience within engineering in payments and/or within financial services would be advantageous but not essential

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

And it's why we especially welcome applications from under-represented groups. We're disability confident.

So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

WE ALSO OFFER A WIDE-RANGING BENEFITS PACKAGE, WHICH INCLUDES:

A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Curriculum Leader Health and Food Technology - fixed term until 26/06/2025
Craigroyston Community High School

Salary: £59,481
Hours: 35 per week

Craigroyston Community High School is a non-denominational secondary community school serving a catchment area in the northwest of Edinburgh. In the school’s catchment there are 3 associated Primary Schools; Craigroyston, Forthview and Pirniehall. The Locality is undergoing regeneration with 750 new homes being built.

The school’s catchment is in a designated area of high deprivation. Free Meal Entitlement is 40% and one quarter of our pupil body have additional support for learning requirements. Approximately 10% of our pupil cohort are LAC. The vision for the school reflects this need and a range of nurturing and inclusive measures (including a zero-exclusion approach) have been introduced to best support all young people that attend the school. We benefit from close links with a range of partners.

The curriculum rationale is to meet the needs of every young person so that when they leave school they have a portfolio of skills, experiences, qualifications, and a knowledge of the job market to ensure they enter a sustained positive destination. To that end the school strongly encourages all young people to stay on at school until the end of S6. An innovative, aspirational Senior Phase linked to employment, using vocational courses and strong college links as well as traditional subject provision ensures that every young person has a curriculum that suits their needs and ambitions.

The school is firmly committed to raising attainment and promoting achievement. The School Improvement Plan reflects local, City of Edinburgh Council and national priorities. For further information visit: https://craigroyston.wordpress.com/

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

• 5+ years’ experience of working in a Facilities Management environment with Hard Service responsibility
• Self-starter with strong project management and Facilities experience
• Strong technical background
• Ability to manage multiple workload and shifting priorities
• Experience working within a fast paced, high-pressure environment
• IT Skills: MS Office, Outlook, CAFM (Maximo), Web based contractor portals
• Excellent communication skills
• Willingness to travel is essential to the role

• Flexible and dynamic work environment
• Competitive compensation
• Wide range of Employee benefits
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Up to 10% Annual performance-based bonus
• £1,300 Annual Flex Fund
• Car Allowance

Your new company:A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story.
Your new role:Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory.
What you'll need to succeed:They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction.
Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued.
Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences.
What you'll get in return:At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from £30,000 to £40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel.
Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development.
What you need to do now:If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Who are Diligenta?

Diligenta's vision is to be acknowledged as best in-class platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Due to internal progression and company expansion, we are now looking for an experienced Technical Complaints Manager to support the management team and Complaint Managers, resolving Life, Pension, and Investment product complaints by providing technical support to colleagues, ensuring all customers receive a fair outcome.

You'll be:

• Providing technical support to Complaint Managers dealing with complex complaints to ensure that customers receive fair outcomes.
• Providing technical guidance in specific areas while working collaboratively with other areas across Diligenta and the client to ensure complaints are resolved fairly.
• Identifying and escalating complaint themes and issues that require resolution outside of the complaints function (e.g. proposition or rectifications related issues), including reporting any systemic process issues.
• Assisting with project management, ensuring the complaints function is adequately prepared to deal with the potential impact of any project relating to complaints so that customers are minimally affected.
• Providing a wide range of information, guidance and advice to colleagues and the management team to support resolving customer complaints of a more complex / sensitive nature to ensure customers receive fair outcomes.

You should apply if you:

• Have a strong level of experience working with complaints within Financial Services.
• Can display technical knowledge within the Life and Pensions field and are able to keep up to date with regulation changes.
• Can articulate yourself extremely well via e-mail and telephone, showing full understanding of the business's products and procedures.
• Have an approachable attitude and can always show initiative.

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Develop your career through a wider global organisation of the TCS family

Department/Unit:

Work Shift:

Job Description

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

REQUIREMENTS AND PREFERENCES:

A Bachelor’s degree is required, Master’s degree preferred.

Proven management skills with a minimum of three to five years of experience working in a management capacity in a medical office or clinical setting.

• Must project a professional image, set an example of excellence, and earn the confidence of others.  Must have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public.  Exceptional interpersonal and relationship-building skills are required.
• Must possess a high level of critical and ethical thinking/behavior and be able to deal with difficult situations with a high level of emotional intelligence.
• Understand principals of quality management and be able to lead and facilitate groups of individuals that emphasizes quality, continuous improvement, and high performance.
• Must project a professional image, possess strong confidentiality skills, and can quickly earn the confidence of others.  Must always maintain a “patient comes first” attitude.
• Self-motivation, swift learning ability and a “can-do,” optimistic attitude is imperative.
• An excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite) is required as well as excellent keyboarding skills.  Experience with medical recordkeeping and billing system is strongly preferred.
• Must have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and data.
• Ability to be a proactive and effective problem solver.
• Must be always HIPAA compliant.
• Must be willing to complete Albany Med Management Development Programs and any other committee or meeting responsibility as assigned.

ACCOUNTABILITIES:

Human Resources

• Develop a superior workforce including:
  • Process all necessary recruitment paperwork
  • Interviewing and hiring
  • Onboarding including scheduling HR, physicals, credentialing paperwork, orientation and 3-3-3 initiative
• Create staff training to develop Practice Coordinator skillsets
• Monthly Rounding with direct reports
• Prepare performance reviews for any direct reports
• Develop and maintain employee’s annual goals
• Develop leadership skills of direct reports
• Implementation of corrective action and performance improvement plans
• Ensures compliance with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth
  • Prepares information requested or required for compliance with laws
  • Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
• Directly supervises all coordinator staff and/or administrative and clinical support staff in absence of a coordinator.
• Acts as an information resource for administrative questions in close cooperation with Administrator.
• Maintains effective communication with staff in all levels in a timely and effective manner.
• Monitors all time performance and pay practices and systems for effectiveness and cost containment.
• Regularly review and make recommendations to Administrator for updated employee job descriptions and (re)allocation of job duties.        
• Ensure all policies and procedures of the institution are followed operationally.
• Monitor and notify credentialed staff when licenses/credentials are up for renewal.
• Develop and maintain employee’s annual goals, and coach, mentor and encourage employee achievement of those goals.
• Prepare annual performance review for any direct reports. Review and collaborate other APRs requested by management.
• Develop staff incentive programs to maintain and/or increase staff morale and reduce turnover.
• Handle any employee issues or grievances.
• Manage payroll and benefits for staff
  • Collect and prepare bi-weekly payroll
  • Update employee’s PL time biweekly
  • Coordinate annual benefit meetings with staff
  • Coordinate the initiation and termination of employee benefits when necessary (health insurance, disability, 401K, etc.)
  • Complete all new hire and termination paperwork timely
• Monitor and intercede with any issues regarding the staff schedule for all departments and sites and authorizes and denies overtime when necessary.
• Coordinate, facilitate and document staff meetings and ensure institutional and departmental information and initiatives are shared consistently and effectively. Monitors staff for compliance.

Financials and Metrics

• Assists Administrator as requested during budget preparation and manages the overall operating budget for the Division.
• Investigates discrepancies and significant changes in monthly income and expenses.  Reports discrepancies to the Administrator.
• Monitors staff performance through consistent measurement. Recommends opportunity for improvement, initiates training and/or corrective actions, focused on the importance of maximizing results.
• Ensures proper invoicing and tracking of receivables and payments to vendors.
• Responsible for Accounts Payable and accurate record keeping of expenses.
• Maintain excellent communication on billing matters between the division and billing departments.
• Assess the needs in collaboration with staff for annual expenses.  Evaluates and negotiates with vendors in conjunction with the Administrator to procure capital equipment, processes purchase orders and coordinates installation and servicing.

Operations

• Audit performance of sites for compliance with standards, policies, and procedures.
• Ensure completion of stoplight report and tasks through completion, management, or delegation.
• Reviews and maintains OSHA and MSDS compliance manuals
• Ensure compliance with all The Joint Commission non-clinical and any other governing regulatory authority.
• Serves as a resource to the Practice Coordinator for facilities management for the practice of including any repairs, service contracts for equipment and the inventory of all capital equipment and audits for completion.
• Maintains optimal physical environment for the Division and reports any unsafe conditions, inoperative equipment, or other adverse conditions to Administrator

Patient Satisfaction

• Manage elevated patient grievances and coordinate service recovery efforts when needed.
• Ensure fiscal and operational activities are performed in such a manner that they are aligned patient satisfaction.

Management Support and Other Tasks   

• Assists Practice Administrator in development and evaluation of departmental policies and procedures. 
• Assists Practice Administrator in Practice-wide special projects.
• Prepares staff to respond effectively to both internal and external company issues.
• Always uses discretion to ensure patient confidentiality.
• Provide administrative support to Faculty APP and Administrator.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

EXCITING OPPORTUNITY IN THE PERIOPERATIVE DIVISION

The Assistant Nurse Manager has responsibility, authority, and accountability for the delivery of patient care within the perioperative division. He/she helps to facilitate patient throughput and care coordination.

- Must hold current New York State Registered Nurse licensure.

- Baccalaureate in nursing degree required.

- Experience in supervision/management required.

- Able to communicate effectively at all levels within the organization, with external

customers, and agencies.

- Experience within the perioperative arena preferred.

- Demonstrate responsibility and accountability for decisions. Utilizes problem-

solving skills.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Department/Unit:

Work Shift:

• A Baccalaureate in nursing degree is required, a Master’s of Nursing Preferred. Must hold current New York State Registered Nurse registration or eligible for licensure in New York State.
• Management experience preferred.
• Able to communicate effectively at all levels within the organization and with external customers and agencies. Creates a collegial and collaborative environment among all members of the healthcare team. Articulates clear expectations with staff and members of the patient care team.
• Demonstrates responsibility and accountability for decisions. Utilizes problem-solving and decision making skills. Coaches and mentors staff.
• Ability to identify problems, collect data, establish facts, and draw valid conclusions. Ability to improve job performance through continuing education.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.