Total 16 Human Resources job vacancies in Newquay, Cornwall, TR7 1BU

Customer Service Administrator

Salary: £12.36 per hour depending on experience

Hours: 9am-5pm, Monday-Friday - Hybrid working available

Location: Newquay

Contract: Temporary (2 Months)

Start Date: December 9th 2024

Have you previously worked in an office-based customer service role?

Are you an Administrator with a passion for customer service?

Acorn by Synergie is seeking a dedicated and organised Customer Service Administrator to join our client based in Newquay. In this role, you will play a vital part in delivering excellent customer service to consumers, dealing with enquiries, and contributing to our fast-paced office environment.

Key Responsibilities

*Take a proactive approach to efficiently handling and addressing consumer inquiries, thereby fostering trust and loyalty in our brand.

*Provide responses to all inquiries with precision, clarity, respect, and empathy, in alignment with established standards.

*Evaluate and, when necessary, escalate potential safety concerns.

*Maintain accurate and up-to-date information in the on our in-house ticket system.

*Collaborate with your line manager and global product managers to acquire in-depth knowledge of our brand and products.

*Assist the Warehouse Supervisor in packing and dispatching replacement parts as the need arises.

Essential requirements

*Proficiency in IT, with a strong understanding of email and Excel.

*Exceptional customer service and communication abilities.

*Prior experience in an office-based customer service position.

*Possesses a passionate, creative, and organised mindset, and is a valuable team player.

*Familiarity with consumer goods would be an asset.

If you feel your experience can fulfil this role and you are interested in working for a fantastic company, please apply direct through the advert.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

About the role

We are seeking a Facilities Coordinator to join our team at Pydar House in Truro.

The role will support the provision of a range of property related services including routine liaison with building occupants, overseeing the general upkeep of the building condition, cyclical safety and security checks, raising notification/ logs of defects and reporting of issues on behalf of service users.

You will be working closely with the Facilities Manager, assigned Site Supervisors and cleaning staff, and you will be interacting with a cross section of clients, customers and service users.

About you

The ideal candidate will ideally have an NVQ2 in a related service capacity or proven experience of working in a related service area, as well as -
• previous work experience in cleaning/ facilities related work in an office, school/ college or industrial environment
• a sound understanding of Health and Safety in the workplace including carrying out risk assessments
• the ability to undertake minor maintenance activities
• good IT skills
• strong attention to detail

Our offer to you

Salary: £23,845 per annum

Working Hours: 37 hours per week

Contract Type: Permanent

Base: Pydar House, Truro

Working with us you will have an employee benefits package that includes:

• Generous pension scheme with employer contribution
• Employee discount scheme and wellbeing events
• Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays
• Cycle to Work scheme
• Flexible working hours & home working options
• Investment and support in your continuous training and development
• Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role. This role is subject to a basic DBS check.

To apply

It’s really easy to apply for our roles – simply follow the link to create a candidate profile, answer the screening questions and upload a CV.

Contact us

If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team to arrange an informal chat about the role: resourcing@corservfacilities.co.uk

Thank you for your interest in supporting our important work at Corserv Facilities.

Retail Stocktaking Team Leader

Salary: Up to £33,480 (£29,000-£30,000 plus £290 per month car allowance)

Location: Newquay

As a Retail Team Leader you will take accountability for managing teams of stock counters, delivering the end to end stock taking service while on our client's sites. We require flexible availability, as the shift lengths may vary and you will be travelling to a different client site each day. You may occasionally be expected to stay away from home.

Days: Monday - Sunday (5 in 7 day working shift pattern)

Hours of Work: Evening/Night shifts

Benefits:

• Company car
• Full time / permanent salaries available
• Expenses paid
• Ongoing training
• Progression opportunities
• Paid holiday

You will be expected to ensure the following within your team:

• Correct procedures and processes are followed
• Exceptional customer service standards are delivered on all sites
• Stock Counts are completed accurately and within the given time frame
• Team productivity is monitored and improved where possible

Person Specification:

• A Full Driving License
• Outstanding customer service skills
• The ability to communicate effectively with all levels of personnel
• Basic IT skills
• The ability to remain focused when under pressure
• Manage time effectively and work without immediate supervision
• Willingness and ability to travel

Please note all work will require prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 18 years.

If you think you are suitable for this position and you want to find out more please apply today!

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.

Immediate start required. We are looking for several Production Operatives to join a Company who are experts in the design and manufacture of instrumentation for the life science industry.

The successful Production Operatives will have a good level of communication and be able to work on a weekly rolling shift pattern. Week 1 on the day shift is 6AM till 2PM and Week 2 on the evening shift is 2PM till 10PM. You will also have your own transport and a valid driving licence.

Full training will be provided for the Production Operative on both manual and machine working. As you will be working in a clean room environment, you will be required to wear full personal protective equipment. You will be able to adapt to working in a fast paced manufacturing environment.

The company are currently offering competitive overtime rates.

Please note: Public transport is extremely limited to this location, therefore a driving license is essential.

Production Operative Requirements:

• Able to work efficiently and methodically


• Flexible to work on a shift pattern


• Excellent attention to detail


• Public transport is extremely limited to this location, therefore a driving license is essential

If you are interested in this Production Operative opportunity, please click on Apply Now and we will be in touch with you soon.

My client is seeking an experienced Sous/ Senior Sous Chef to join their Kitchen Team at this stunning coastal property near Newquay.

The ideal candidate will have a passion for creating innovative dishes, a strong understanding of kitchen operations, and the ability to lead and inspire a team.
As a Sous/ Senior Sous Chef, you will play a crucial role in managing the kitchen, ensuring the quality and consistency of our food, and maintaining a high standard of hygiene and safety alongside the Head Chef.
Candidates must have a minimum of 4 years experience within similar high-end setting.
NO LIVE IN AVAILABLE- You must be able to commute to Newquay and have your own transport
This is a full-time permanent position offering an annual salary up to £39,000 based on a 50 hour week & dependant on experience- plus a share of the tips
To apply please submit your CV to stephanie@winners-recruitment.co.uk or for further information please contact Steph at Winners Recruitment, Truro on 01872 264744

My client on the outskirts of St Austell are seeking a Chef de Partie to join their busy Kitchen Team.

The ideal candidate will have a minimum of 2 years’ experience working within a busy kitchen at a CDP Level

You would be overseeing all day to day running of your section and must be capable of working with an established team of chefs whilst reporting directly to the Head Chef.
As Chef De Partie you will be expected to organise your own prep, run your section during service and work elsewhere in the kitchen as directed by the Head Chef.


Candidates must also;
Enjoy a challenge and be eager to learn new skills
Enjoy being a key part to a dynamic team
Be enthusiastic, passionate and professional
Maintain a positive and professional approach with coworkers and customers

Offering an annual salary of £27,500.00 per annum plus fantastic tips and company perks

Working 5 out of 7 days per week - 45-47 hours each week
To apply please send your CV to stephanie@winners-recruitment.co.uk

My client in Newquay are seeking a Food & Beverage Manager to join their team at this coastal town Hotel.

My client are seeking an enthusiastic F&B manager who is looking ready to input change throughout the business with the support of the Hotel Management Team.

Responsibilities;

Overseeing the main Restaurant & Bar
Ensuring service standards at all times
Supporting and motivating your F&B team- recruitment and training
Achieving Bar GP
Achieving wages budget
All Health & Safety & Food Safety management
This is a permanent full time position with an annual salary between £27,000 - £28,000 per annum + share of gratuities

To apply please submit your CV to stephanie@winners-recruitment.co.uk or for more information please call Steph at Winners Recruitment, Truro on 01872 264744

Job Title: Sous Chef
Location: West Cornwall
Salary: £32,000 per annum
My client, in the heart of West Cornwall, are seeking a talented and dedicated Sous Chef to join their dynamic culinary team and help continue to delight guests with memorable meals.
This is a popular hotel and is renowned for its warm atmosphere, outstanding service, and a dining experience that reflects the best of local and seasonal ingredients.
Role Overview:
As a Sous Chef at this esteemed hotel, you will play a crucial role in the kitchen.
You will work closely with the Head Chef to ensure the smooth operation of the kitchen, maintain high culinary standards, and contribute to the creation of innovative and delectable dishes. This role is perfect for a motivated individual who thrives in a fast-paced environment and is passionate about delivering top-notch cuisine.
This is a full-time permanent position offering an annual salary of £32,000 plus tips and attractive company perks.
To apply please submit your CV to stephanie@winners-recruitment.co.uk or for further information please call Steph at Winners Recruitment, Truro, 01872 264744

Key Responsibilities:
• Assist the Head Chef in menu planning, development, and execution.
• Oversee kitchen staff and ensure they adhere to food safety and hygiene standards.
• Manage and maintain kitchen inventory, including ordering and stock control.
• Supervise daily kitchen operations and ensure that dishes are prepared to the highest quality.
• Collaborate with the team to create and implement new dishes and specials.
• Train and mentor junior kitchen staff, fostering a positive and productive work environment.
• Handle kitchen administrative tasks, including scheduling and ordering supplies.

Your new company
At Hays Education, we provide a variety of teachers to fill exciting jobs in the Truro area. As a Supply teacher with Hays, you will be provided with all the necessary information to ensure you are comfortable with the position you are in, with regular check-ins and ongoing support from experienced consultants. Become a lifelong partner with Hays, and we will help you achieve your career goals.


Your new role

We have a variety of secondary teaching jobs in the Truro area that might be of interest to you. These include long-term, permanent, and supply teaching jobs. If you are looking for flexibility, then we can guarantee you the number of days you desire. As a Supply teacher with Hays, you will have the opportunity to hone your craft with some fantastic schools in Truro. We aim to match you with the school that suits you. You will also have the option of day-to-day work if your situation changes! For day-to-day work, the cover work will often be set by the teacher you will be covering for, meaning you will have no work to take home with you either!

What you'll need to succeed

For teaching roles, you will need to have relevant qualifications and teaching experience. You will also need to provide the necessary documents required for our compliance process, including eligibility to work in the UK, recent references, teaching qualifications, and proof of address. We can help you obtain a new DBS if you do not already have one. Flexibility in this role is desired, including the ability to adapt your teaching techniques to suit the needs of your students.


What you'll get in return


*A competitive salary and pension.
*Holiday allowance.
*Ongoing support from consultants with extensive educational knowledge.
*The opportunity to work in a beautiful seaside location.
*Refer a friend voucher.
*Potential full-time positions and guarantees for suitable candidates.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for several Production Operatives to work on a night shift at a company who are experts in the design and manufacture of instrumentation for the life science industry.

The successful Production Operatives will have a good level of communication and be able to work on a night shift from 10pm to 6am.

You will also have your own transport and a valid driving license.

Full training will be provided for the Production Operative on both manual and machine working. As you will be working in a clean room environment, you will be required to wear full personal protective equipment. You will be able to adapt to working in a fast paced manufacturing environment.

Public transport is extremely limited to this location, therefore a driving license is essential.

Production Operative - Night Shift Requirements:

• Able to work efficiently and methodically


• Flexible to work on a shift pattern


• Excellent attention to detail


• Public transport is extremely limited to this location, therefore a driving license is essential

If you are interested in this Production Operative - Night Shift opportunity, please click on Apply Now and we will be in touch with you soon.

Field Team Leader (Insurance)

Location: Willand / Cullompton or Truro, UK

£35,000 - £40,000 per annum dependent on skills and experience

Are you a people manager with a good knowledge of the insurance industry? Do you excel at mentoring, coaching, and managing people? Are you driven by business strategy and achieving goals? If so, we have an exciting opportunity for you!

Acorn by Synergie is currently seeking a dynamic and experienced Field Team Leader to join their client's team, based in either Willand or Truro. As a team leader, you will be responsible for overseeing a team of Insurance Advisors who work in the field. This role requires someone with a strong understanding of business strategy, brand, objectives, and priorities, as well as exceptional skills in sales, negotiation, organisation, and planning.

In this role, you will use your excellent mentoring and coaching skills to support and develop your team. You will be responsible for setting and monitoring targets, providing feedback and support to team members, and motivating them to achieve their full potential. You will also play a crucial role in driving the team towards achieving business objectives and priorities, while ensuring that the brand standards are maintained.

The ideal candidate for this role will have a proven track record as a successful team leader, preferably in the insurance industry. You must have a strong understanding of business strategy and be able to align your team's efforts with the company's overall objectives. Your sales and negotiation skills must be top-notch, as you will be responsible for driving business growth and ensuring that targets are met. Additionally, you must possess excellent organisational and planning skills to ensure the smooth day-to-day operations of your team.

At our company, we value teamwork, collaboration, and a supportive work environment. As a Field Team Leader, you will have the opportunity to work alongside a dynamic team of insurance professionals who are dedicated to providing our clients with excellent service. You will also have access to ongoing training and development opportunities to enhance your skills and advance your career.

So, if you're ready to take on a new challenge and lead a team to success, we want to hear from you! Apply today and join our growing team of insurance experts.

Responsibilities:

- Act as a mentor and coach for a team of Insurance Advisors working in the field.
- Set and monitor targets for individual team members, and motivate them to achieve their sales goals.
- Provide regular feedback and support to team members to help them improve their performance.
- Ensure that the team is aligned with the company's business strategy, brand, objectives, and priorities.

If you believe you have the skills and experience to offer this position, please could you apply or send your CV to coral.jenkins@acornpeople.com

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

• Interim Financial Accountant role.
• Location: Bodmin.
• Duration: 3-6 months.
• Day rate: £250-300 per day.
• Hybrid Working Available.

Interview Process:
Our client is looking to interview this week / early next, with the aim to start as soon as November next week.
About Us: Hays are working with a leading manufacturing company based in Bodmin, Cornwall, committed to delivering high-quality products to their clients. As they continue to grow, we are seeking a skilled Financial Accountant to join their team on an interim basis while they search for a permanent hire.
Role Overview: We are looking for an experienced Financial Accountant with strong technical knowledge to manage their financial operations. This role is crucial in ensuring the accuracy and integrity of their financial reporting and compliance.
Key Responsibilities:

• Prepare and analyse financial statements and reports.
• Ensure compliance with accounting standards and regulations.
• Manage month-end and year-end closing processes.
• Oversee accounts payable and receivable functions.
• Assist in budgeting and forecasting activities.
• Provide financial insights and recommendations to management.
• Collaborate with external auditors and manage audit processes.

Qualifications:

• Proven experience as a Financial Accountant, preferably in a manufacturing environment.
• Strong technical accounting skills and knowledge of accounting standards.
• Proficiency in accounting software and MS Office Suite.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail and organisational skills.
• The ability to work independently and as part of a team.
• Relevant accounting qualifications (e.g., ACCA, CIMA, ACA) are desirable.

What We Offer:

• Competitive salary.
• Hybrid working arrangements.
• Opportunity to work with a dynamic and supportive team.
• Potential for the role to become permanent.

How to Apply: If you are a proactive and detail-oriented Financial Accountant looking for an interim role, please get in touch today!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

***** IMMEDIATE STARTS AVAILABLE *****
***** HIRING EVENT *****

Acorn by Synergie is recruiting for Delivery Drivers (Cat B) for our clients Distribution Operation in Redruth so now is an exciting time to be part of our clients brand.

***** You must be able to attend a Hiring Event on 5th November 2024

As a Delivery Driver (Cat B) Driver, our client offers:
£126 per day - Self Employed.
* Fully Expensed Van.
* 9 hour planned Delivery Route.
* Paid Training Days.
* Full induction and training with a supportive team once your on the road.
* Free car parking.

If interested please call the Truro branch of Acorn Recruitment asap so we can book you in, limited slots available!

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

The Facilities Manager is responsible for the delivery and management of cost effective and proactive operational facilities management at New County Hall, Truro, which will include cleaning services, Health & Safety and the welfare of the workforce.

The post holder will also have responsibility for managing and monitoring contract delivery, ensuring compliance with all working standards and directives whilst driving continuous improvement, performance management and efficiency at all levels across the site. As well as promotion of the service and development of new contracts.

Duties will include:

Leading operational delivery of facilities services ensuring that Client needs are met and that targets defined are achieved
the maintenance of statutory and regulatory compliance records, ensuring that all inspections and maintenance are completed to time and are properly recorded with appropriate certification
day-to-day operational management of all support services including the coordination and management cleaning services, client appointed catering, vending and maintenance contracts, ensuring that the agreed service standards are delivered
to assist with the day-to-day management of the Security team/contract.
Will be required to complete fire warden and first aid training
agreeing and reporting on corrective action plans where KPI’s or SLA’s have been missed
ensuring that all Facilities related activity is conducted in accordance with Client Health, Safety and Environmental requirements including checking Risk Assessments and Method Statements of contractors to ensure compliance
to oversee the recruitment, induction and training of all staff
monitoring and managing staffing levels, to keep these within set financial targets including provisions for overtime and sickness cover, and to ensure robust sickness monitoring and attendance management procedures are in place and are acted upon
to work closely with the client to resolve any contractual or operational delivery concerns seeking at all times to resolve matters promptly to the satisfaction of the client whilst retaining a viable business position for the division.
Being a member of the Soft Services Senior Management Team and to assist in the development, marketing and promotion of the service in retaining existing and seeking new clients
About you

The ideal candidate will have BICS technical/ managerial qualification/ NVQ4 or equivalent knowledge and experience, with membership of a relevant professional organisation (e.g. British Institute of Facilities Management (BIFM), Facilities Management Association (FMA) and preferably a NEBOSH Certificate or equivalent.

You should also demonstrate:

experience of managing and leading teams of staff working across multiple locations, including knowledge of formal processes
experience of working in a Facilities Management/Cleaning Services administrative management capacity
an understanding of financial management and control in a related support service or industry capacity
a proven track record of success in delivering service operational efficiencies to achieve organisational aims and objectives
significant experience of developing and building effective working relationships with the client and enhancing the reputation of the business
good interpersonal, written and oral skills
The normal duties of the role will require some flexibility to cover client contract hours and emergencies.

The normal duties of the role may involve travel on a regular or occasional basis.

Our offer to you

Salary: up to £41,000 per annum depending on experience

Working Hours: 37 hours per week

Contract Type: Permanent

Base: based at New County Hall, Truro

Working with us you will have an employee benefits package that includes:

Generous pension scheme with employer contribution
Employee discount scheme and wellbeing events
Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional , plus bank holidays
Cycle to Work scheme
Flexible working hours & home working options
Investment and support in your continuous training and development
Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider
Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.

To apply

It’s really easy to apply for our roles – simply follow the link to create a candidate profile, answer the screening questions and upload a CV.

Contact us

If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat about the role - resourcing@corservfacilities.co.uk

Thank you for your interest in supporting our important work at the Corserv Group.

Your new company
On behalf of a Local Council, we manage and maintain approximately 10,200 Council homes. We look after approximately 400 leasehold homes on behalf of the Council and manage garages, shops and land in neighbourhoods with Council housing. Additionally we have our own homes that we built for social rent in the area. As a company we are owned by the Council. Any profits are invested in improving housing in our district.

Your new role
Managing and supporting a team of around 10 Area Housing Officers in their day-to-day role (tenancy management, tenancy law, low level ASB and nuisance, safeguarding, hoarding, complaints and councillor involvement, lettings and ensuring things like fire risk management in clear corridors, and no access cases to support gas and electrical safety)

• The postholder will lead and manage an area-based Housing Management Team
• Provision of an effective Voids management service, including lettings, technical client and performance of the Repairs and Maintenance contractor, ensuring that void turnaround timescales are minimised and perform within target.
• Establishment of an effective Estate Management service, utilising highly visible estate walkabouts, involving the community and other stakeholders in the process
• Assisting Asset Management colleagues in developing estate improvement schemes, and providing input and support to Capital spending programmes with tenant liaison as appropriate
• Establishing robust performance management systems, covering all aspects of the service, to ensure all areas are monitored effectively and targets are clearly established and achieved
• Ensuring that Area Staff provide a visible presence on our estates and are the "go to" people for our customers on all estate management issues
• Liaise effectively with the tenancy enforcement team to deal with cases of Anti-social behaviour on our estates and to ensure that effective partnerships are in place with other key stakeholders in the field.
• Undertake eyes and ears functions on our estates particularly around Fire Safety and subsequent follow up actions, referrals to other bodies and associated actions
• To oversee the involvement of the team in any safeguarding issues that arise and in accordance with agreed policy objectives, ensuring that intervention is done so at the right level.
• To build up strong relationships with communities and tenant-based groups, attending meetings as appropriate and ensuring follow up actions are taken.
• Working with the Tenants Forum, Scrutiny Panel and uninvolved customers to improve the standard of service provided, also ensuring consistency of standards across the portfolio.
• Dealing with any complaints, Councillor and MP enquiries in a timeous and rigorous manner, ensuring that any lessons learnt are shared with the team, to assist in continuous improvement to the service
• Developing strategies to manage complex tenancy issues
• To work effectively with colleagues, when required, in meeting Landlord Health and Safety Compliance obligations

What you'll need to succeed

• Previous Managerial experience within Housing
• CIH Qualification
• Driving licence and access to own Vehicle

What you'll get in return

• Free training and development
• Flexibility on your hours worked.
• Holiday entitlement
• Pension contributions of upto 3%
• Dedicated consultant to support the sign-up process and beyond.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk