Total 9 Human Resources job vacancies in CH43 4UU

Your new company
Hays Education are working with a school in the Wirral, to source a Level 3 qualified Teaching Assistant to join their team. This will be a full-time role on a long term basis starting as soon as possible.

Your new role
This role will include the following:

• Working with an SEN pupil with Autism
• Support with work inside and outside the classroom
• Supporting 1:1 and in groups
• Managing behaviour
• Supporting the class teacher

What you'll need to succeed
In order to be successful in your application, you will need the following:

• A level 3 Teaching Assistant qualification
• Experience with SEN - specifically autism
• Experience within a school environment - references needed
• A full DBS on the update service or documents to apply for one
• Confident with behaviour management
• Confident supporting with class work such as maths and English

What you'll get in return
You will join the most recognised recruitment agency in the UK where you will be paid as per the main or upper pay scale. You will have a dedicated Hays Consultant who will handle any enquiries throughout your application, giving you the peace of mind that you will be supported by the largest specialist recruiter in the UK. In addition to this, you will also join our Hays Refer a Friend Scheme where you could receive £350 in high street vouchers and also holiday pay accrual.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client SP Energy Networks are currently recruiting for Customer Service Administrator (Complaints) based in Prenton, Birkenhead.

The role will be a contract role initially for 6-12 months but likely to be extended and the possibility of going permanent further down the line.

Working hours are 9am-5pm, Monday to Friday and hybrid opportunities would be available after 6 months.

Purpose
Working in the Complaints Team, our role is to engage with our customers, understand their experiences and resolve any issues as quickly as possible. We want to ensure that our customers have a positive outcome, regardless of the circumstances.


Responsibilities
• Manage and respond to customer complaints/enquires relating to quality of supply issues
• Manage and respond to customer issues and concerns relating to the performance of the network
• Manage and respond to any high profile complaints as directed by the Team Leader.
• Manage and control the daily co-ordination of all Customer Contacts received within Customer Service.
• Processing of customer payments
• Provide support to our Distribution Call Centre on a daily basis and take DCC calls.

Skills and Requirements
• Developed influencing, persuasion and negotiation skills.
• Excellent telephony skills.

Minimum Criteria
• Experience working in a customer service environment such as a contact centre or office environment (or similar).
• Previous experience of dealing with complaints would be beneficial but not essential
• Experience of using MS Office software, particularly Excel.

• Registered Nurse with a valid RGN, RMN, or RNLD qualification and UK NMC Pin
• Proven experience in providing care to residents with dementia in a healthcare setting
• Strong communication and interpersonal skills, particularly in the context of dementia care
• Knowledge of and commitment to diversity, equality, and inclusion best practices within dementia care
• Ability to work effectively in a multidisciplinary team environment, with a focus on collaborative dementia care

• Provide direct patient care and support under the supervision of the healthcare team, with a specific focus on patients with dementia
• Administer medications and treatments as prescribed, ensuring adherence to dementia care protocols
• Monitor and assess patient conditions, and report any changes to the medical team, with an emphasis on recognizing and addressing dementia-related symptoms
• Collaborate with other healthcare professionals to develop and implement individualized care plans tailored to the specific needs of dementia patients
• Advocate for the physical and emotional well-being of patients with dementia and their families, ensuring a person-centered approach to care

Our client SP Energy Networks is currently recruiting for a Customer Service Administrator to join the team on a contract basis based in Prenton, Birkenhead.

This is a contract role initially for 12 months and will be full-time.

Working hours are Wednesday – Saturday 0800 – 1800.

Successful candidates must be available to work full-time Monday to Friday for initial training.

Main Purpose of Job:
•To raise and process within appropriate legislative timescales, the necessary road Opening Notices/Permits to allow our contracting partners and staff to work within legal parameters.
•To process the necessary fault-related plant maintenance orders
•To provide an efficient and effective support service for the processes associated with facilitating and co-ordination all aspects of the repair faults within the Operations function.

Accountabilities:
•To raise the appropriate Plant Maintenance Orders
•To raise and process within appropriate timescales the relevant paperwork to allow the raising of road opening notices/permits, e.g. within 2 hours of us starting to excavate on a fault.
•To raise and process any requests for purchase orders relating to faults on the network.
•Co-ordination of field staff resources
•Raising, control and processing of appropriate operational paperwork
•Responsible for dealing with faults and emergency overflow calls from the DCC to aid appropriate metrics.

Skills and Experience:

IT literate
Knowledge of SAP would be desirable
Minimum of 1 years’ experience in a customer service role or relevant experience
Enthusiastic and flexible approach to work
Ability to work within tight timescales.

For more info please email Molly.Stephen@morson.com

Our client Scottish Power are currently recruiting for a Cyber Compliance & Disaster Recovery Engineer to join their team based in Prenton on a contract basis initially. Ideally for this role they are looking for a candidate with Cyber Security and disaster recovery expertise as well as experience in developing and implementing Cyber Security Compliance Programmes. For further information on this role see below:

Role Title
Cyber Compliance & Disaster Recovery Engineer (Real Time Systems)
Role Purpose
In this emerging team, you will sit within a close-knit function of Real Time System (RTS) team, with the focus on Cyber Security and Disaster Recovery.
As the Cyber Compliance & Disaster Recovery Engineer within our Operational Technology (OT) RTS department, you will have dual objectives to lead and ensure the implementation of and adherence to robust Cyber Security compliance and our Disaster Recovery standards on behalf of OT RTS. Operating from Scotland, you will play a critical role in safeguarding our RTS infrastructure, setting out measures, implementing and testing adherence to standards, mitigating risks threats, contributing to the setting of requirements for cyber-related projects/programmes and consulting with the SPEN OT Security Operations Centre (SoC)
Responsibilities
Cyber Leadership and Management:
• Collaborate with cross-functional teams and foster relationships between RTS, Cyber Operations (OT SoC), Business Continuity and UK IT Disaster Recovery, in additional to our 3rd party support partners
• Shape Cyber and Disaster Recovery activity ensuring changes align to business objectives and compliance standards.
• Support the development of the wider Cyber Security and OT Disaster Recovery strategy, including backup and restoration procedures, to minimise downtime and data loss by staying updated on Cyber Security and Disaster Recovery trends and assess appropriate application.
• Champion awareness of RTS Cyber Security and OT Disaster Recovery standards, requirements, behaviours and practices.
Network Compliance Monitoring and Vulnerability Remediation:
• Support the definition of RTS Cyber Security and OT Disaster Recovery objectives and KPIs.
• Conduct regular assessments, audits, dependency management, and risk & issues management of RTS Cyber Security and OT Disaster Recovery compliance and vulnerability posture and define projects to address related network vulnerabilities / required security enhancements.
• Enable continuous monitoring of security vulnerabilities for prompt detection of deviations.
• Champion the RTS Cyber Security and OT Disaster Recovery standards within designs and test plans to ensure requirements are incorporated to meet standards.
• Managing the RTS Cyber Security and OT Disaster Recovery documentation and reporting, ensuring that plans, procedures and results up to date, reviewed and communicated to the relevant stakeholders.


Testing and Exercises:
• Integrate and automate active security testing and auditing into the operational and development processes using various tools and technologies following Cyber Security and OT Disaster Recovery.
• Co-ordinate, create and update the runbooks for OT RTS, ensuring that they cover all the necessary steps, roles and responsibilities for Conventional and Cyber scenarios.
• Support the Conventional and Cyber testing schedule, ensuring that the tests are conducted regularly, effectively and in compliance with the Cyber Security and OT Disaster Recovery standards, ensuring that the organisation can recover critical data and resume operations as quickly as possible.
Compliance Reporting:
• Generate regular reports on network compliance, vulnerabilities, and remediation progress.
• Reporting key performance indicators on the security status, trends, and metrics, integrate security incidents back into automated pipelines to proactively prevent reoccurrence
• Advocate security and vulnerability improvements and communicate insights.
Skills/Experience/Capabilities
• Cyber Security and Disaster Recovery expertise: In-depth knowledge of Cyber Security principles, practices, and technologies. Awareness of current and emerging cyber threats, trends, and best practices
• Sector expertise: Previous experience in critical national infrastructure or similar sector, involving the delivery of security engineering
• Compliance management: Proven experience in developing and implementing Cyber Security compliance programs.
• Conventional & Cyber Exercise experience: Exposure to Disaster Recovery and BCM, creating plans, training, and exercising, and conducting post incident reviews.
• Risk management: Ability to assess and mitigate Cyber Security and Disaster Recovery risks.
• Policy development: Experience in developing and enforcing Cyber Security and Disaster Recovery policies and procedures.
• Audit coordination: Familiarity with coordinating and facilitating Cyber Security and Disaster Recovery audits.
• Training and communication: Effective communication and presentation skills for conducting training sessions and communicating effectively Cyber Security and Disaster Recovery measures with technical and non-technical audiences
• Continuous improvement mindset: Initiative to identify and implement continuous improvements in Cyber Security and Disaster Recovery compliance. Ability to rapidly learn deeply technical subjects related to product security, and an ability to keep abreast of security impacts to critical, high-impact environments.

Key Interactions
• Operations Teams: Collaborate with operations teams to ensure compliance measures are integrated into daily activities.
• Audit Teams: Work closely with internal and external audit teams for Cyber Security assessments.
• Cyber Security Teams: Coordinate efforts with OT Cyber Security and Cyber Operation teams for the implementation of Cyber Security measures.
• Business Continuity: Collaborate with Business Continuity in the alignment of regulatory certification and Conventional and Cyber testing exercises
• UK IT: Collaborate with Business Continuity in the alignment of Corporate testing exercises
Success Metrics
• Compliance Success: Achieve and maintain a high level of compliance with Cyber Security and Disaster Recovery standards and regulations.
• Risk Mitigation: Successfully mitigate identified Cyber Security and Disaster Recovery risks, leading to a reduction in incidents.
• Training Effectiveness: Positive feedback on the effectiveness of Cyber Security and Disaster Recovery training sessions.
• Continuous Improvement Impact: Number of successful continuous improvement initiatives implemented.

SPEN are looking for an Administrator to join them on a contract basis.

The hours of work are 4 days per week. Wednesday – Saturday, 8am - 6pm.

Job Title: NRSWA Notification Administrator
Business: Scottish Power Energy Networks
Location: Scottish Power Prenton, CH43 3ET
Rate: £12.02ph + 36 days accrued annual leave
Duration: 12 month initial contract

Accountability Statements

• To provide administration support across Customer Service as required/directed by Team Leader.
• To raise the appropriate Plant Maintenance Orders on an on-going daily basis to facilitate any work on the network.
• To raise and process within appropriate timescales the relevant paperwork to allow the raising of road opening notices, e.g. within 2 hours of us starting to excavate on a fault
• To raise planned road opening notices and provide legislative support as required
• To raise in a timely manner the appropriate Purchase Order in SAP for both Framework and non-Framework Contractors to facilitate payment for fault related works requested by SPD Districts.
• To raise the required SAP Purchase Orders to allow for payment of Agency staff within Customer Service.
• To provide administration support across Customer Service as required/directed
• Ad-hoc requests as per the Team Leader

Criteria

• IT literate
• Minimum of 1 years’ experience in an administrative, customer service role, or relevant experience
• Excellent communication skills
• SAP knowledge would be an advantage
• Excellent organisational and time management skills
• Enthusiastic and flexible approach to work
• Able to work and co-operate in a team as well as independently.
• Ability to work under pressure to tight timescales.

Our client SP Energy Networks are currently recruiting for an Administrator to join the team on a contract basis based in Prenton, Birkenhead.

This role is initially for 6 months but likely to be extended. It will also be hybrid so 2/3 days a week in the office after initial training.

The ideal candidate will come from either a Finance or Procurement background and have strong Excel experience including VBA.

Job Purpose Statement
The role is within the Network Planning and Regulation team.
You will be required to track progress of connection applications through to completion in line with our Licence obligations and providing SAP support for handover to delivery.

Accountability Statements
•Assist with ensuring multiple projects are delivered to time and quality required through the monitoring of project deliverables and status reports
•To assist with logging of connections applications across SPD and SPM.
•Assist with raising connection offer expense invoices and raising project related POs.
•To monitor and implement external factors affecting customer applications and manage expectations.
•Be able to go beyond customer expectations, taking specific actions to add value to the original request.
•To assist in the co-ordination and internal stakeholder management of projects.
•To assist with the monitoring and reporting of financial performance against project deliverables
•The monitoring and tracking of budgets and the control of purchase orders
•To assist in developing monthly connections activity reporting Ofgem.

Skills, Knowledge & Experience
•Knowledge of Procurement processes and supplier management (e.g Frameworks, delegated and agile purchasing), as well as financial control and forecasting would be advantegous.
•Understanding of and ability to implement quality assurance processes.
•Awareness of corporate systems such as Power BI and SAP (not essential)
•Experience of monitoring financial and performance metrics
•Experience of working in a multi-project environment
•Competent in Microsoft Office applications (Excel, Word, PowerPoint, etc).
•Project management/support experience.
•Interpersonal skills – must be able to quickly form effective working relationships at all levels, up to and including Directors.

For more info please email Molly.Stephen@morson.com

Your new company:

We are looking for enthusiastic and compassionate support workers to provide care to a range of service users and support them with their needs. We are based in Kidwelly, providing 24/7 care to our service users. This could include those with learning disabilities, autism, complex needs, and challenging behaviour. Our service users are typically very active and enjoy getting out into the community for activities such as bowling, the cinema and singing and dancing.

Your new role:

In the role of support worker, you will be providing support to a range of ages and personalities, promoting their individuality, and enabling them to live in-line with their support plans. As part of this role, you will be involved in social, educational, and work activities to help promote the service users' social, emotional, cultural, and physical well-being. There are elements of personal care within the role, as well as general housekeeping and domestic duties. Typical shifts can range, including days and nights. The shift patterns are long days and wakeful nights. There is also potential for sleep-ins too.

What you'll need to succeed:

You will need at least 6 months experience in a social care role within the last 2 years, desirable experience in the learning disabilities field. It is important that you are passionate about supporting people, are flexible and can adapt in response to a range of situations. You must be able to use a caring approach to build trust and strong relationships.

What you'll get in return:

• Weekly pay
• An internal payroll system with no umbrella companies and hidden costs/additional charges
• A friendly, supportive office team available 24/7 with our on-call system.
• Career progression
• Referral bonuses
• Free training
• Free DBS
• Flexible working
• Holiday pay

What you need to do now:

If this role sounds like something you might be interested in, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client SP Energy Networks is currently recruiting for an NRSWA Administrator to join the team on a contract basis based in Prenton, Birkenhead.

This is a contract role initially for 12 months and will be full-time. Working hours are Wednesday – Saturday 0800 – 1800.

Successful candidates must be available to work full-time Monday to Friday for initial training.

Main Purpose of Job:
•To raise and process within appropriate legislative timescales, the necessary road Opening Notices/Permits to allow our contracting partners and staff to work within legal parameters.
•To process the necessary fault-related plant maintenance orders and scopes to facilitate payment and appropriate registering of costs.
•To provide an efficient and effective support service for the processes associated with facilitating and co-ordination all aspects of the repair of HV and LV faults within the Operations function.

Accountabilities:
•To raise the appropriate Plant Maintenance Orders on an on-going daily basis to facilitate any work on the network.
•To raise and process within appropriate timescales the relevant paperwork to allow the raising of road opening notices/permits, e.g. within 2 hours of us starting to excavate on a fault.
•To raise and process within appropriate timescales the relevant planned notices and permits to allow planned works to commence
•To raise and process the relevant work instructions for our cable contractor partners on an on-going basis.
•To raise and process any requests for purchase orders relating to faults on the network.
•To process the necessary invoice for re-chargeable work.
•Liaison with contractors to ensure correct controls and monitors are in place
•Co-ordination of field staff resources
•Raising, control and processing of appropriate operational paperwork
•Raising, control and processing of appropriate paperwork to ensure compliance with current legislation
•Collection of technical and non-technical information from field staff to ensure the accurate and timely passage of information to various internal staff and other business units.
•Preparation and dissemination of appropriate weekly and monthly reports
•Responsible for dealing with faults and emergency overflow calls from the DCC to aid appropriate metrics.

Skills and Experience:

IT literate
Knowledge of SAP would be desirable
Minimum of 1 years’ experience in a customer service role or relevant experience
Experience in an Operational Environment
Excellent Customer Service skills
Planning and organising, identifies work priorities and effectively plans ahead to ensure all tasks will be completed.
Enthusiastic and flexible approach to work
Ability to work within tight timescales.

For more info please email Molly.Stephen@morson.com