Duties may include, but are not limited to:

• Responsible for answering telephones, secure messages and chat messages, greeting patients relaying messages to appropriate staff inside or outside of the VISN CCC.
• Utilizes numerous advanced patient systems in support of multiple clinics involved in an interprofessional coordinated care delivery model.
• Communicates with the patient, interprofessional care delivery teams, VA medical centers,
  and other agencies; communicate with non-VA medical facilities.
• Manages patient systems to verify and validate accuracy and resolve issues.
• Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment.
• Provides information and resolution to Veterans' requests within scope, uses administrative judgement to escalate symptomatic concerns to clinicians within the VISN CCC or directs the contact to the appropriate discipline within the CCC or department for resolution.
• Provides high-quality customer service to Veterans and their families/caregivers.

Work Schedule: TOD will be discussed during interview.
Telework: Not Available
Virtual: This is a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $44,117 Per Year (GS 6)

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf


Duties:

• Supervise and evaluate a team of patient support staff.
• Resolve complex issues to ensure patient needs are met.
• Recommend improvements by evaluating new products, systems, and equipment.
• Identify training needs and provide staff development.
• Make final hiring and performance-related decisions, including disciplinary actions.
• Collaborate with various departments to meet Veterans' care needs.
• Manage data tracking and reporting for senior management.
• Route clinical questions and escalate cases as necessary.
• Schedule appointments efficiently using multiple systems.
• Provide information on VA programs and services.
• Deliver high-quality customer service, resolving complaints effectively.
• Maintain confidentiality and ensure secure handling of sensitive information.
• Adapt communication to meet the needs of diverse Veteran populations.
• Follow environmental policies and ensure compliance with applicable regulations.

Work Schedule: Monday - Friday, 8:00am - 4:30pm, or 7:30 - 4:00pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Remote: This is a remote position.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized

Starting at $54,472 Per Year (GS 7)

Duties include, but are not limited to:

• Provide specialized and expert administrative patient support while working collaboratively in an inter-professional coordinated care delivery model.
• Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
• Work collaboratively with VISN programs, services, and inter-professional coordinated care team members to provide access to care and meet the need of Veterans via various available contact modalities to include but not limited to telephone calls, secure messaging, chat, text messaging and video.
• The AMSA is responsible for answering telephones, secure messaging and chat messages, relaying messages to appropriate staff inside or outside of the VISN CCC, scheduling appointments, interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Maintain effective and efficient communication with the patient, inter-professional care delivery teams and VA medical centers.
• Scheduling, canceling, re-scheduling patient appointments; entering no-show information; monitoring appointment requests for multiple electronic sources; monitoring outpatient appointments in areas of responsibility.
• Gathering and obtaining medical information from patients; processing medication refill request.
• Reviewing electronic health record, obtaining medical records, participating in huddles with other MSAs and/or VISN CCC staff to determine the daily needs of the VISN CCC.
• Verifying and updating demographics when contacted by patients.
• Manage patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists; informs inter-professional team members about shared patients.
• Provide information and resolution to Veterans' requests within scope, uses administrative judgement to escalate symptomatic concerns to clinicians with the VISN CCC or directs the contact to the appropriate discipline within the CCC or department for resolution.
• Provide accurate detail of organizational information to Veterans regarding the different services the VA offers.
• Provide high-quality customer service to Veterans and their families/caregivers.
• Communicate tactfully and effectively to challenging customers who may be threatening, abusive, or distraught.

Work Schedule: Full-time; Varying shifts 24/7 Operations
Virtual: This is a virtual position Open to VHA Employees Only
Functional Statement #: 524320
Financial Disclosure Report: Not required

Starting at $44,117 Per Year (GS 6)

An exciting opportunity has arisen for a band 2 HCA posts within our regional Cancer Centre. The post holder would be responsible for supporting the running of Outpatient Clinics for cancer patients and supporting clinical staff.We are looking for hard working, enthusiastic people with good communication skills to join our busy team. Previous experience is desirable. For further information and an informal visit Please contact Oncology Outpatients Manager Denine Williams 01483 571122 Ex 3099

The post holder will provide nursing care under the guidance and supervision of a registered nurse. Assist with administration and non-nursing duties working within the radiology department, ultrasound department, breast imaging and fluoroscopy to provide an efficient and effective service. 3. KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES: Liaise with medical, radiology and nursing staff and technical and ancillary staff throughout the Trust to ensure the delivery of high quality patient care. Observe and apply Trust policies, departmental and nursing protocols and procedures. Help to manage patient flow during sessions and coordinate the in-patients as required. May be required to transfer patients to and from wards and clinics. Assist the sonographer /radiologist and radiographer during examinations in radiology, ultrasound , fluoroscopy and breast imaging to ensure efficient work flow Check patient details on request form and check that any special instructions have been carried out. Ensure clinical rooms are prepared prior to the start of clinical sessions anticipating the transducer and preparation requirements for each examination. Assist patients to prepare for their examination. Ensure patients are wearing gowns etc if appropriate and that their valuables are kept safely. To reassure and help to explain procedures to patients. Bring patients to and from examination room. Assist the patients after their examination ( e.g. Contact a particular doctor , expedite an X Ray , go to a clinic .etc ) Assists with the filing of reports and request forms and assists other clerical duties as required maintaining confidentiality at all times. Maintain knowledge of CRIS in order to search database, accurate data entry of request forms and attend patients. Assist with reception activities and varied scheduling tasks. Assist in collation of statistical information. Participate in on-going audits Ensure patients waiting for examinations are kept informed of any delays or relevant information regarding their appointment. Ensure and maintain a patient-centred, quality focused approach to all aspects of work. Ensure that all infection control standards are adhered to and high levels of cleanliness are maintained i.e. equipment and environment. Chaperones when required maintaining privacy and dignity at all times. After suitable training and assessment, assists with clinical procedures under the supervision of nursing staff. Assists in the assessment, planning and evaluation of nursing care. Performs basic care under the direction of a nurse and be able to administer and seek advice on the appropriate first aid measures in an emergency. In the interests of health and safety, the Health Care Assistant should only undertake manual handing of patients after having received adequate training and instruction. Ensure the safe transport of equipment as required. May be required to assist in other areas within the radiology department. Attends in-service training and other annual training programmes, as required. Reports incidents using online incident reporting system. Report all defects, breakages and safety hazards promptly to so that the appropriate action can be taken. The post holder is required to be flexible and prepared to meet changing needs to comply with the service. Carries out any duties as requested by the Radiology Services Manager/Radiology Sister/Modality Manager.

An exciting opportunity has arisen within Enfield Mental Health Inpatient Services, for a Health Care Assistant with a passion for delivering outstanding care to join a new inpatient ward on the Chase Farm Site, Cumbria Villa. We envisage to open on 1st October 2024, a 15 bedded mixed gender ward. Service Users with Low Intensity needs will be supported on a Step-Down Pathway from Acute/Crisis Inpatient admissions towards discharge. The successful candidate will implement, deliver care under the guidance of more experienced registered practitioners, supported by a monitored process of on-going supervision and support. This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the service user's care plan or care pathways. Duties and Responsibilities: Patients/Clients 1. To work with the named nurse in drawing up individual care plans, carrying out risk assessments and ensuring that these are regularly monitored. 2. To carry out and be responsible for specified aspects of a care plan as delegated by senior staff. 3. To assist the named nurse in the implementation and evaluation of individual care plans and the maintenance of progress reports. 4. To act for the named nurse in specific activities at their request and including attending care reviews and CPA meetings. 5. To encourage service users, either individually or in groups, to make full use of ward facilities and therapeutic activities in line with their care plans. 6. To work with, talk to, listen to service users, and ensure any change in their condition is accurately and promptly communicated to the named nurse. 7. Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required. 8. Take due consideration of the cultural, social, and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care. 9. Ensure that patients nutritional support needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals. 10. Assist patients to manage their personal care needs. 11. To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures. 12. Assist in the maintenance of a safe and pleasant physical environment for patients and staff. 13. Actively participate in clinical reviews of patients at ward rounds, case conferences and nursing hand-over. 14. Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on electronic records. 15. Ensure the safe keeping of patients property and valuables in accordance with policies and procedures. 16. To develop and maintain appropriate relationships with patients, relatives, and carers. 17. Requisition meals, stores and food supplies as requested by the Ward Manager. Organisational 18. Work as member of a multi-disciplinary team. 19. Attend all formal and informal meetings as requested by the line manager. 20. Report any complaints or concerns to the manager as necessary and give verbal reports on any unusual or untoward incidents on the ward. 21. Maintain agreed standards of hygiene on the unit and apply infection control procedures. 22. To be aware of and apply work practices in line with health and safety requirements and Trust policies and procedures. 23. To maintain standards of professional behaviour and appearance. 24. To take part in the induction of new staff to the ward and the admission and discharge of patients. Personal Development 23. All staff are required to be appraised by their line managers at least once a year at a personal development review meeting where progress made over the last year is discussed and agreed. Focus on the following years departmental and personal objectives will be identified, discussed and agreed. Where necessary, help and support will be provided, and development opportunities agreed in line with service provision and the knowledge and skills competency framework. 24. Attend mandatory training and other training programmes as requested by the nurse manager. 25. Attend training on and implement policies on the safe handling of food. 26. To actively participate on all aspects of quality and audit. 27. To undertake any other duties appropriate to the grade.

The UK National External Quality Assessment Schemes (NEQAS) for Trace Elements and for Peptide Hormones are organised within the Department of Clinical Biochemistry. The postholder is responsible for the planning, preparation and distribution of the NEQAS test samples which are provided by Berkshire and Surrey Pathology Services. The role is divided to approximately 60% laboratory work and 40% associated administrative tasks. The postholder is expected to work independently and without direct supervision.

The post-holder will practice as a Medical Laboratory Assistant in the Trace Elements Laboratory, participating fully in all activities of the department. To assist with other members of staff in the provision of an effective and efficient service to all users of the Supra-Regional Assay Service (SAS), Trace Element Laboratory, Guildford. Assist in the preparation of analytical work for Trace Elements under the supervision of a Registered Biomedical Scientist Assist in the loading / unloading potentially infectious samples onto basic automated and manual equipment, following Standard Operating Procedures (SOPs), under supervision as required. Required to communicate with pathology staff, hospital staff, porters, drivers and couriers

This is an engaging and demanding position whereby the post holder is required to provide effective and comprehensive clerical and administrative support to the Health and Safety and VAPR Team and contribute to the broader activities within the team as required. This post will include providing advice, guidance and support on all matters relating to Health and Safety and VAPR function including planning and undertaking training as part of the team’s training delivery programmes.



The role will also support to the Corporate Health and Safety/VAPR Advisors and wider Trust staff on Body Worn Camera’s, violence and abuse incidents, and lone worker devices.



The post holder will be required to have a sound knowledge of;


• Health & Safety at Work Act 1974 and the Management of Health and Safety at Work regulations 1999.
• National guidance, governmental documentation and core standards relating to H & S and violence and abuse in NHS settings;


1. Responsible for facilitating the calendars for all team members for visits, audits, training and any other related events. This will include booking diaries, liaising with other Trust colleagues and external parties as necessary. In addition to preparing notification of meetings, producing and circulating agendas, papers and undertaking minutes e.g. Health, Safety and Security Committee, Ligature Risk Reduction Group, Police Liaison meetings and any other Task and Finish Groups or committee meetings as required.


1. Responsible for managing the teams databases/Information Systems. This will include managing the electronic files so that evidence is available on demand for preparation of reports, queries etc. To have knowledge and understanding of a range of computerised software including Datix (incident management system) and an understanding of it workings in relation to Health & Safety, VAPR, Security and ligature and ability to assist with updates in software applications as arranged or as directed.


1. The post holder will be responsible for facilitating policies and procedures in being put forward to the relevant committees, Executive Team and Trust Board. This will include checking the appropriate review processes have been followed and re-formatting documents into the Trust standard.





EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Please take a look at the Job Description and Personal Specification. if you have any questions please contact Adam Mack


This advert closes on Wednesday 1 May 2024

Albury Ward Respiratory Medicine Band 6 Junior Sister/Charge Nurse An exciting opportunity has arisen for a highly skilled Band 6 nurse within Respiratory Medicine. Albury is a general medical ward specialising in Respiratory Medicine. We are looking for an enthusiastic Junior Sister/Charge Nurse seeking to expand their critical care/high dependency skills by caring for Level 2 patients undergoing non-invasive ventilation. This is a busy and varied role, you will need excellent communication skills and the ability to lead and motivate others. We strongly believe in a team approach to working and you will be supported into your new post by the Matron and Senior Sister. Suitable candidates must have: Demonstrable experience in acute medicine Mentorship programme Excellent Leadership skills Professional awareness and knowledge Flexibility to work a variety of shifts including nights and weekend Please contact Matron Sreeja Sukumaran, 01483 571122 ext 6870, or Ward manager Mary Kurian/Lakshmi Seerapu, ext 4814, for an informal discussion.

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $21.47 - $32.21. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

Location

In this position you can expect to work on site at the Office of the Medical Examiner, located at 500 Quivas St. This position is expected to be on-location for all shifts. Position is varying shifts, including days, nights, weekends, and holidays. Start times can vary. The Office of the Medical Examiner is a 24/7/365 organization.

What You’ll Do

Denver's Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver's environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of six divisions: Division of Shared Services and Business Operations; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; the Office of Medical Examiner; and Environmental Quality. For more information on DDPHE’s programs and services, visit the DDPHE website at: Denver Department of Public Health and Environment.

We foster an inclusive culture by respecting the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive.

The Office of the Medical Examiner, within DDPHE, has an opening for a Forensic Assistant. This position will consist of decedent transportation and logistics while also aiding autopsy support staff with daily morgue operations.

Specifically, as the Forensic Assistant you will:

• Operates a city vehicle, while responding to scene locations whose purpose is to recover and transport decedents, specimens, and or records from hospitals, nursing home, or other death scenes to the medical examiner's office or other facilities within the Denver metropolitan area in field locations that may be difficult environments.

• Maintains vehicles for daily operations including the overall cleanliness of the vehicle while monitoring supplies and equipment. Complete quarterly vehicle inspection requirements.

• Receives and processes decedents into the office of the medical examiner; places decedents on autopsy tables; Prepares decedents for release; And releases decedents subsequent to postmortem examination. Collects and preserves physical and medical evidence. Assist in autopsy procedures.

• Assist in the physical recovery, packaging, lifting, and moving of the cedents bodies including infants, children, and decedents that may be fragmented, burned and/or or in advanced stages of decomposition.

• Provides Courier service for official business including hospital specimens, histology, supplies.

• Collects fingerprints for identification purposes using a variety of techniques including ink prints, digital capture, casting, and chemical processing and in accordance with departments standard operating procedures.

• Performs limited scope diagnostic imaging for identification, documentation of trauma, and evidence location and collection. Selects the length and intensity of radiation exposure, and elevates images for density, contrast, definitions, magnification, and distortion.

• Performs preferences photography with special focus on trauma, identifying markers, and other regions of evidential or forensic value. Collects, inventories, photographs, documents, protects, and prove reserves the integrity of evidence and personal effects via chain of custody.

• Assist with decedent releases to authorized parties. Assist the coroner investigators with physical recovery and lifting of decedents while on scene investigations.

• Performs a variety of case related data entry via case management system.

• Along with all department staff, this position will actively participate on an emergency preparedness and response team to support DDPHE’s responsibilities outlined in the City’s Emergency Operations Plan.  This may require being ‘on-call’ from time to time to help respond to emergencies.  Additional training commensurate with assigned duties will be provided.

• Other duties as assigned.

This classification performs technical, physically demanding forensic work supporting the Office of Medical Examiner which may be performed outside of normal business hours in a variety of field settings within the Denver metropolitan area. This is both physically and emotionally demanding work that requires employees to occasionally assist in raising or lowering objects up to 150 pounds.

About You

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Experience working within a medical examiner’s office, funeral home, lab, or related.

• Experience with and knowledge of decedent handling, transportation, and logistics.

• Ability to provide dignity and respect while caring for deceased persons in stressful situations and environments.

• Knowledge of safety hazards and precautions and demonstrates a safe working environment.

• Knowledge of cleaning agents and chemicals sufficient to be able to maintain the cleanliness of the work area.

• Excellent customer service skills, along with initiative, empathy, attention to detail, flexibility, and patience.

• Position attitude and desire to be a team player.

• Experience working in highly stressful situations and environments while also demonstrating professionalism and calmness.

Required Minimum Qualifications

• Education Requirement: Graduation from high school or possession of a GED, HiSET or TASC Certificate.

• Experience Requirement: Two (2) years of experience as a funeral home assistant/transporter, autopsy assistant, surgical assistant, radiology technician or laboratory assistant that included developing a knowledge of human anatomy, skill in identifying or using surgical instruments and knowledge of aseptic techniques.

• Education and Experience Equivalency: A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.

• License/Certification Requirement: This job requires driving. Requires a valid Driver's License at the time of application.

• Licenses and certifications must be kept current as a condition of employment.

• It is a condition of employment that the Denver Police Forensics & Evidence Division form for consent for collection of a DNA sample be completed at the time of hire.

Application Deadline

This position is expected to stay open until Sunday, March 24, 2024. Please submit your application as soon as possible and no later than 11:59 p.m. on that date to ensure consideration.

To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

• Cover letter

• Resume

About Everything Else

Job Profile

CE3426 Forensic Assistant

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$21.47 - $32.21

Starting Pay

Based on education and experience.

Agency

Dept of Public Health & Environment

Assessment Requirement

Performance Test

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

For information about right to work, click here for English or here for Spanish.

VCA Veterinary Specialists of the Valley is seeking a Doctor Assistant to complement our talented emergency medicine team in Woodland Hills, California. We have full-time, 10hr shifts and part-time, 8hr shifts positions available, day, evening and/or overnight with the flexibility to work at least one weekend shift.

Do you want to be part of a newly remodeled beautiful hospital that delivers an atmosphere of well-being to their associates as much as to their clients and patients? Do you enjoy every opportunity to exceed a client’s expectations? We are looking for a personable and highly professional “service extraordinaire” with a unified, supportive like-minded team and dedicated hospital leadership.

The hourly range for this position is $19-$23, with a shift differential for overnight shifts. Compensation is negotiable based on education, experience, and other relevant credentials.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs

Doctor Assistants are responsible for:

• Must be able to work independently and collaboratively to communicate with staff and clients effectively and accurately. 
• Must be friendly, outgoing, “people-oriented,” positive, and able to always maintain a professional and respectful attitude.  
• Must possess proficient telephone and computer skills to maintain accurate medical records including client records with charges, medical history, laboratory/diagnostic reports.
• Must be able to foster and maintain strong and professional relationships with clients and referring veterinarians. 
• Assist clients with updates during their ER interaction including but not limited to discharges.
• Follow-up with recently discharged patients for status updates and inform ER doctor of patient status as needed. 
• Obtain authorization and facilitate pharmacy staff with filling in-house prescriptions as well as calling/faxing outside pharmacy prescriptions. 
• Develop a familiarity and understanding of procedures and estimates to better assist clients with Treatment Plans. 
• Must support call distribution center and other department patient care coordinators to ensure that client calls and requests are being processed in a timely manner. 
• Effectively communicate with co-workers in a respectful manner at all times.
• Assist ER doctors to direct traffic (patients and care) and leverage staff time.

Why choose VCA?

As a member of the VCA family, eligible full-time employees will be rewarded with a competitive and comprehensive benefits package, including:

Health & Wellness

• Innovative associate health and wellbeing department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)
• 401k retirement savings plan with company match
• Health/dental/vision insurance, which includes infertility benefits, gender affirmation services.
• Paid parental, vacation and sick leave

Professional Development

• Continuing Education Allowance for Credentialed Technicians
• WOOF University – offering abundant CE for Doctors and Staff

Additional Benefits

• Up to 100% Pet Care Discount for your own pets
• Wide range of discount programs from pet food, cell phone services and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

To work as part of the pharmacy clinical trials team in providing a clinical trials service in line with standard operating procedures, good clinical practice (GCP) and relevant legislative requirements Responsible for ordering, taking receipt of and ensuring the correct storage of investigational medicinal products (IMPs) Responsible for recording drug and patient accountability on the relevant paperwork in line with GCP. Investigating and reconciling stock discrepancies if needed Responsible for temperature monitoring within in the St. Lukes dispensary, main dispensary and aseptic clinical trial areas. Ensuring appropriate action is taken to deal with temperature deviations and missing quality assurance documents Be GCP compliant and undergo initial GCP training that is revalidated every three years. Order clinical trial specific medications (for both oncology and non-oncology specialties). See in deliveries for all trial medications (both oncology and non-oncology specialties). This will include aseptic trial deliveries. Return clinical trial medication from research nurses/patients and complete the relevant accountability paperwork. Measure and record temperature conditions to ensure clinical trial medication is stored correctly. Regularly clean fridges and freezers to ensure efficient running and safe storage of medicines. The post holder is guided by departmental procedures, GCP and hospital policies.

Be aware of the Mental Health Act 1983 and be aware of clients detained under section of the Mental Health Act 1983 in the clinical area. Be involved in the planning for the patients discharge and transfer from the clinical areas in line with Care Programme Approach, Community Care Act 1990 and discharge policy. Observe any changes in a patients physical condition or mental state and document and report in an appropriate manner. Assist patients towards self-care and independence. Understand the need for personal responsibility in relation to using the correct techniques for moving and handling patients. Act in a relaxed manner, thereby contributing to the creation and maintenance of a calm and relaxed atmosphere/environment. Establish positive professional and appropriate relationships with patients adopting a non-judgemental approach. Always be prepared to listen and treat each patient with respect and courtesy; valuing them as individuals. Carry out planning and organisation of the therapeutic and social activities for patients in the clinical area. To participate in managerial supervision. Participate in therapeutic and social activities/groups. As appropriate and necessary assist patients who have the need to use hoists and wheelchairs. As requested take on security and environmental responsibilities.