Total 1,829 workforce administration job vacancies in Health / Beauty / Fitness category in Australia

Duties include but are not limited to the following:

• Assists the Chief, Health Information Management (CHIM) and the HIM Department in identifying and setting short and long-range goals, program objectives, and tasks to meet the mission and vision of the VAMC.
• Provides subject matter expertise to Service Line Leaders, and medical center staff. Interprets and applies The Joint Commission (TJC) standards, VHA regulations and medico-legal requirements; current federal codes pertinent to health records; VHA policy memoranda, directives, handbooks and program guides pertinent to health information management; medical coding (ICD, CPT, HCPCS) and reimbursement methodologies; medical and procedural terminology; anatomy and physiology; regulations governing confidentiality of health records; release of information laws and statutes; and all policies/procedures pertaining to VHA health records.
• Provides training for HIM, clinical and administrative staff on HIM topics. Designs and performs quality improvement projects regarding HIM issues. Assists the CHIM in preparing and conducting various presentations.
• Keeps current on emerging issues and trends in the HIM field, including process improvement initiatives, the electronic health record (EHR), coding and computer-assisted coding, the revenue cycle, release of information and privacy issues, records management, medical speech
• recognition, transcription and data entry, and health information exchange. Keeps HIM and clinical staff abreast of changing technology in electronic systems used to collect, process, code, protect and store health information.
• Participates in various VAMC, VISN and national committees requiring HIM subject matter expertise.
• Performs audits and analyses, preparing and presenting findings and recommendations to the CHIM, Service Line Leaders and medical staff. Assures the accuracy and timeliness of the capturing of patient services charges (workload) in accordance with all applicable laws and regulations.
• Reviews, analyzes and reports HIM performance monitors. Advises Principal Investigators and other clinical staff on methodologies related to retrieval of health care data for specific studies.
• Utilizes advanced knowledge of VHA data sources, such as VHA Support Service Center (VSSC) and the Corporate Data Warehouse (CDW), to complete analyses of VA Medical Center data. Analyzes and evaluates on a quantitative basis, the effectiveness of the HIM program and operations in meeting established goals and objectives. Analyzes program performance data to identify areas needing improvement.
• May review and test HIM related software patches; test and troubleshooting EHR menu options and functional issues when HIM users report application errors; perform equipment needs analysis for new or replacement equipment and/or equipment repair; submit work orders or Remedy tickets for correction to HIM software errors.
• Is the facility expert for software and computer applications related to HIM to provide technical assistance to HIM staff (e.g., coding, ROI, dictation, and medical speech recognition software).
• Serves as point of contact for health record corrections to ensure documentation accurately reflects care delivered and reported. Documentation corrections may consist of retracting erroneous notes, re-titling notes, assigning notes to or removing from consult requests.
• Collaborates on improperly identified documents with clinicians, Clinical Applications Coordinators (CACs) and others who report problems. Reassigns, rescinds, and removes documents when they have been entered or uploaded incorrectly.
• Provides education when dealing directly with physicians, nurses and other clinical providers requesting completion or adjustment of pertinent parts of the health records, which are found to be inconsistent or incomplete upon analysis. Assists and provides guidance to supporting clinical services to capture required medical information on patients for computer database input.
• Selects, compiles and trends medical, surgical, and statistical data from numerous components of the health record. Retrieves diagnostic and statistical data for various reports required locally or by VISN or VHA Central Office.
• May assign User Classes to users at the request of the Chief HIM; responds to questions or issues related to that user class. Reviews requests for new templates or additions/correction to existing templates (e.g., clinical reminder dialogs, documentation templates, Power Forms). Reviews requests for new paper forms and assists in the creation and implementation of electronic versions of these forms so that they are always available to EHR users.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***


The incumbent serves as a Medical Administrative Specialist- Health Administrative Specialist on Duty (HOD) located in the Office of the Chief, Health Administration Service (HAS), or Business Office (BO), or Medical Administration Service (MAS), or similarly named and organized service; the position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty.

Duties include, but may not be limited to the following:
- Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise.
- Represents management in (non-policy making) administrative matters.
- Represents management in matters pertaining to the lawful retention of veterans in the VAMC.
- Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff.
- Responsible for achieving management objectives and supporting the decision of management in carrying out duties.
- Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources.
- Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc.
- Assists in responding to emergencies, determines priorities and nature of action to be taken.
- Assists with computer issues during non-business hours.
- Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives.
- Conducts analytical studies on operational processes, issue topics, or related special projects as assigned.
- Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues.
- Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full- Time - WHEN Hours (Weekends, Holidays, Evenings and Nights)
Telework: Not Available
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

This position will perform the full scope of the duties and responsibilities as a Supervisory Medical Administration Specialist located within the Health Administration Service, Compensation and Pension (C&P) Section at the VA Pacific Island Health Care System (VAPIHCS), under the Chief of the Health Administration Service. The incumbent duties and responsibilities include but are not limited to the following:

Supervisory Duties and Responsibilities: supervises staff in the performance of their duties, which includes advice and consultation in Compensation & Pension Section, including position description review and creation, hiring, training, assigning functional responsibilities; ensuring duties are being performed as assigned, disciplinary action, mentoring, etc. Advise on changes to organizational structure of Compensation & Pension Section by developing detailed organizational charts, including justification and explanation of how to optimize organization and distribution or functions, staffing activities and organizational structure.

Senior Program Manager: Plan, schedule, and carry out major projects concerned with the analysis and evaluation of programs or organizational effectiveness. Analyze and evaluate, on a quantitative or qualitative basis, the efficiency and effectiveness of programs or operations in meeting established goals and objectives while ensuring that pertinent laws, regulations, policies, and precedents are followed. Will develop new or modified work methods, organizational structures, management processes, staffing patterns, procedures for administering programs services, guidelines and procedures for Program Support Assistants, Supervisory Program Assistants and Special Projects Assistants working in all areas of C&P.

Quality Assurance: Develop, implement, and evaluate administrative procedures to ensure that C&P is in line with VISN performance measures and monitors. Analyze and evaluate the effectiveness of the C&P program to establish goals and objectives for Improvement. Gather data and prepare weekly C&P reports for the VISN and monthly reports for Central Office. Will train personnel and providers on C&P processes.

Work Schedule: Monday - Friday
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Medical Administration Specialist/PD03132-O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

The Supervisor Medical Administration Specialist serves as a supervisor for the Patient Services section with supervisory responsibility for the administrative staff in the Health Benefits Administration (HBA) and the Medical Administrative Specialists (MAS) also known as Administrative Officers on Duty (AODs).
Duties include, but are not limited to the following:

• Assigns work to subordinates based on priorities, selective consideration for the difficulty and requirements of the assignment, and the capabilities of employees
• Hears and resolves complaints from employees, referring group grievances and more serious complaints to higher level supervisor or manager
• Effects minor disciplinary measures, such as warning and reprimands, recommending other action in more serious cases
• Oversees and directs all administrative functions of HBA: enrollment, eligibility, decedent affairs, beneficiary travel reimbursement, admissions, and medical lodger program
• Reviews and analyzes available information and searches for additional information to make eligibility determination for the health care providers to appropriately care for the Veteran
• Establishes work processes and procedures and makes work assignments as staffing and workload dictate
• Supervises the MAS, which requires knowledge of the operations of procedures during off-tour hours, weekends, and holidays. This may involve a call to work after completing a regularly scheduled tour of duty and being prepared to work a second tour making sound decisions
• Approves leave requests, recommends changes in positions descriptions, prepares performance appraisals, reviews competencies with staff, and makes recommendations for recognition and/or disciplinary actions for employees within the section
• Prepares responses to congressional inquiries that relate to the activities of the section

• This position is in the Competitive Service.
• This position is not in a Bargaining Unit position.
• This position is covered by locality-based comparability pay.
• The incumbent may be required to travel to other VA campuses and CBOC's.
• Selectee required to serve one year supervisory/managerial probationary period.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.
• Time-in-Grade Restriction: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Acceptable SF50's are General Adj, Promotions etc. Award SF50's cannot be considered, where they do not show the appropriate information.
• Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.

The duties of this position include but are not limited to the following:
Assists the Chief, Health Information Management (CHIM) and the HIM Department in identifying and setting short and long-range goals, program objectives, and tasks to meet the mission and vision of the VAMC.

Provides subject matter expertise to Service Line Leaders, and medical center staff. Interprets and applies The Joint Commission (TJC) standards, VHA regulations and medical-legal requirements; current federal codes pertinent to health records; VHA policy memoranda, directives, handbooks and program guides pertinent to health information management; medical coding (ICD, CPT, HCPCS) and reimbursement methodologies; medical and procedural terminology; anatomy and physiology; regulations governing confidentiality of health records; release of information laws and statutes; and all policies/procedures pertaining to VHA health records.

Provides training for HIM, clinical and administrative staff on HIM topics. Designs and performs quality improvement projects regarding HIM issues. Assists the CHIM in preparing and conducting various presentations.

Keeps current on emerging issues and trends in the HIM field, including process improvement initiatives, the electronic health record (EHR), coding and computer­-assisted coding, the revenue cycle, release of information and privacy issues, records management, medical speech recognition, transcription and data entry, and health information exchange. Keeps HIM and clinical staff abreast of changing technology in electronic systems used to collect, process, code, protect and store health information. Participates in various VAMC, VISN and national committees requiring HIM subject matter expertise.

Performs audits and analyses, preparing and presenting findings and recommendations to the CHIM, Service Line Leaders and medical staff. Assures the accuracy and timeliness of the capturing of patient services charges (workload) in accordance with all applicable laws and regulations. Reviews, analyzes and reports HIM performance monitors. Advises Principal Investigators and other clinical staff on methodologies related to retrieval of health care data for specific studies. Performs data retrieval for special studies as needed.

Utilizes advanced knowledge of VHA data sources, such as VHA Support Service Center (VSSC) and the Corporate Data Warehouse (CDW), to complete analyses of VA Medical Center data. Analyzes and evaluates on a quantitative basis, the effectiveness of the HIM program and operations in meeting established goals and objectives. Analyzes program performance data to identify areas needing improvement.

May review and test HIM related software patches; test and troubleshooting EHR menu options and functional issues when HIM users report application errors; perform equipment needs analysis for new or replacement equipment and/or equipment
repair; submit work orders or Remedy tickets for correction to HIM software errors. Is the facility expert for software and computer applications related to HIM to provide technical assistance to HIM staff (e.g., coding, ROI, dictation, and medical speech recognition software).

Serves as point of contact for health record corrections to ensure documentation accurately reflects care delivered and reported. Documentation corrections may consist of retracting erroneous notes, re-titling notes, assigning notes to or removing from consult requests. Collaborates on improperly identified documents with clinicians, Clinical Applications Coordinators (CACs) and others who report problems. Reassigns, rescinds, and removes documents when they have been entered or uploaded incorrectly.

Work Schedule: 07:30am-4:00pm PST
Remote: This is a remote position.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include, but may not be limited to the following:

• Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise.
• Represents management in (non-policy making) administrative matters.
• Represents management in matters pertaining to the lawful retention of veterans in the VAMC.
• Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff.
• Responsible for achieving management objectives and supporting the decision of management in carrying out duties.
• Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources.
• Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc.
• Assists in responding to emergencies, determines priorities and nature of action to be taken.
• Assists with computer issues during non-business hours.
• Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives.
• Conducts analytical studies on operational processes, issue topics, or related special projects as assigned.
• Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues.
• Performs other duties as assigned.

• Manages and directs the HAS programs in the Health Benefits section, promoting a positive, efficient, Veteran-focused environment that supports VA mission.
• Interprets laws, regulations, VACO directives, and local policies governing Veteran's health care benefits, providing advisory and technical assistance to medical center staff, top management, patients, and others.
• Works with the Assistant Chief, HAS and other HAS managers to develop and administer the annual HAS budget.
• Prepares budget requests, estimates, and narrative justifications for planning purposes.
• Participates in the analysis and interpretation of workload and other data used in resource planning.
• Manages the budgetary allocation for all assigned Fund Control Points.
• Provides for maintenance of data related to budget and expenditure estimates.
• Provides for the best patient care without exceeding allotted budget.
• Works in coordination with upper management to provide workload statistics.
• Advises on fund shortages and recommendations regarding funding or program adjustments and promotes cost consciousness and identifies areas in which savings are possible.
• Conducts internal review systems to assure that HAS activities comply with VA laws, rules and regulations, Joint Commission, and local policies and procedures.
• Works with and provides recommendations in support of corrective action plans.
• Assists in formulating plans and coordinating data validation activities within HAS area of responsibility.
• Prepares recurring and non-recurring statistical reports for presentation to top management and other Services.
• Participates in and assists with strategic long- and short-term goals and objectives relating to HAS needs and priorities.
• Develops, evaluates, and modifies organizational structure and systems to achieve program goals.
• Participates in the analysis and interpretation of workload and other data used in resource planning.
• Prepares written correspondence in the form of letters, memorandums, policies, procedures, statistical reports, etc. for HAS.
• Prepares and conducts public speaking presentations to Veteran service organization members regarding Veterans' health administration benefits.
• Coordinates the preparation and submission of recurring monthly, quarterly and annual reports, management briefings, summaries and a wide variety of non-recurring reports.
• All other duties as assigned.

• Supervises a group of GS-5 to GS-7 level administrative support staff by evaluating and managing flow of work within their Section. Assigns daily tasks equitably and appropriately in a manner that will assist in attaining optimal efficiency in administrative support functions. Identifies changing needs for technical and administrative support and revises office operations to meet changing needs. Incumbent has staff on during business hours and after normal business hours with operators.
• Responsible for management of expendable supplies and for management of non-expendable equipment, including but not limited to automated data processing (ADP), Audio Visual and/or other computer-based equipment. Maintains accurate inventories and accounting for the use of all assigned equipment, supplies, space, and fiscal resources. Reviews annual inventory documents for accuracy and resolves discrepancies. Provides guidance and assistance in preparing plans for acquisition of equipment. Supervises and maintain
  systems for record keeping including timecards, and other financial reports.
• The incumbent serves the facility's authority in determining appropriate eligibility for applicants to our health care system. Incumbent is responsible for providing timely and accurate adjudication of all requests for access via enrollment applications. The incumbent will be responsible for maintaining an accurate enrollment database for the facility and Community Based Outpatient Clinics (CBOCs). Incumbent will report enrollment trends to senior management for planning purposes and targeted Outreach events.
• The incumbent serves as the Facility Enrollment Coordinator, Tricare/ChampVA Coordinator, Integrated Disability Evaluation System alternate point of contact, and Returning/Combat Veteran point of contact. Incumbent will be responsible for overseeing and maintaining the Diagnostic Measures Reports related to eligibility and preregistration activities. The incumbent also serves as the enrollment liaison between VHA (Salt Lake City VA Medical Center) VBA (Salt Lake City VA Regional Office), Department of Defense (DoD), and local Veteran Services Organizations (VSO). Represents facility leadership in multiple settings related to eligibility and enrollment activities, such as town hall meetings, briefings for returning veterans, retirees, and active duty workshops, etc. Serves as the Master Patient Index (MPI) POC. Responsible for processing Exceptional Handling and Patient Data Review cases and resolving Integration Control Number
  issues and exceptions in Vista on a daily basis, as well as resolving any other data quality issues brought to their attention by the national Identity Management Data Quality team.
• Directs the facility's pre-registration activities, to include: producing and maintaining more accurate demographic and health insurance information within the VistA database; monitoring and maintaining demographic and insurance fields; conducting pre-registration phone calls to veterans and family members to update information; and provision of exceptional customer service to veterans and facility stakeholders.
• The Eligibility and Enrollment, Decedent Affairs, and Medical support assistants Programs require variable and, in some areas, detailed training. The incumbent is responsible to independently develop, administer, and maintain training materials on all aspects of each of these areas. Training of current multi-disciplinary staff in all patient areas on the process of administering a means test, conduct ongoing formal training for frontline PBS staff in all facets, including registration, intake, and Vista software usage for eligibility. Responsible for implementing communication and education activities at the local level to disseminate enrollment and health benefits eligibility information (i.e., special programs such as combat Veterans, women Veterans, environmental exposure, display of enrollment posters, handouts, and other information material, etc.).
• This Supervisory Position will continually monitor the program utilizing reports (which the incumbent develops and implements to monitor data) that produce conclusive data and ensure the integrity of the SLCHCS Enrollment Section programs. Incumbent will also provide training and program management for all Health benefit renewals, hardship and waiver applications, exemption from financial disclosure, reenrollment, determination of emergent and or humanitarian conditions, etc.
• Additional duties as assigned.

Duties:
The incumbent serves as a Medical Administrative Specialist- Health Administrative Specialist on Duty (HOD) located in the Office of the Chief, Health Administration Service (HAS), or Business Office (BO), or Medical Administration Service (MAS), or similarly named and organized service; the position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty. Duties include the following:

• Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise.
• Represents management in (non-policy making) administrative matters.
• Represents management in matters pertaining to the lawful retention of veterans in the VAMC.
• Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff.
• Responsible for achieving management objectives and supporting the decision of management in carrying out duties.
• Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources.
• Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc.
• Assists in responding to emergencies, determines priorities and nature of action to be taken.
• Assists with computer issues during non-business hours.
• Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives.
• Conducts analytical studies on operational processes, issue topics, or related special projects as assigned.
• Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues.
• Performs other duties as assigned.