Total 153 customer service job vacancies in Health / Beauty / Fitness category in Australia

Beauty Advisor/ Retail Sales (Korea Products)

Working Days: 5 days

Working hours: 44hrs (Rotate Shift) Operation hours 10am – 10pm

Location: Orchard

Salary: $2500 - $3500 (depend on experience)

Responsibilities

Customer Service

- Deliver excellent customer service, cultivating a pleasant shopping experience for customers.

- Handle daily customer queries & feedbacks with prompt and fitting solutions

- Review and handle returns and exchanges in compliance with company policy

- Contribute creative ideas to build / develop strong regular clientele

Operations

- Support daily business operations of the retail store. (eg: cashiering function,

house-keeping)

- Ensure store presentation is consistent with brand image

- Assist in sales plans execution & participation in conjunction of marketing events & promotions.

Inventory replenishment

- Assist in visual merchandising whenever new stocks arrive, to provide optimal

shopping experience for the brand

- Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters

- Operates POS cash register & handles various payment mode with accuracy

- Communicates feedback gathered through in-store activities to supervisors

Other duties

- Perform any other ad hoc duties that may be assigned from time to time (eg:

Stocktake exercises)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

An exciting opportunity has arisen within Lindström UK

We are looking to recruit an On-Site Service Operative; based at one of our customer sites.
This is a full time role covering a customer sites in Sheffield and surrounding areas

The purpose of the role is to enhance the service provided by Lindström to its customers, taking on an active role in the service delivery.

Your key responsibilities in this role will be providing an on-site service to customers, enhancing and adding value, working with the Laundry Operation and Delivery Services, liaising with the Customer, and Customer Services, for the provision of service, problem solving and continuous improvement.
Once the driver has delivered, loading clean garments in the correct lockers whilst also bagging up the soiled garments ready for collection by the driver.
Monitoring garment levels, Answering day to day enquiries
Administration and liaising with the OSS Coordinator, Account Manager and Customer Services. Dealing with any customer staff queries or issues

There will be a requirement to travel between customer sites.
Full training, uniform and equipment will be provided
.
Who are we looking for?
The right candidate will be a Lindström employee, based out of a customer site, be reliable, punctual and self – motivated, be polite and well organised with the ability to use own initiative
Have a good level of spoken and written English and have a Full UK/EU driving licence
The ability to establish trust with customers, to recognise the customer requirements before the customer does.
The candidate must also have Microsoft skills to work with data and can handle customer complaints turning them into successful business opportunities. Which requires resilience, determination to give the best service and excellent communication skills to work with all personality types.

Why Lindström?
We will offer you a competitive rate of pay, benefits and a healthcare cash plan.
We are a family-owned textile rental service company with over 176 years of experience in the industry.
Through dedication, we provide the best textile service solution you can imagine. Our purpose sums this up nicely:-
We care for our people, and our planet by inspiring people to shine, and businesses to grow in a sustainable way.
Take a look at our website - https://lindstromgroup.com/uk/about-lindstrom/

Interested?
Please send a CV and application by email to amber.poole@lindstromgroup.com

If you know someone who may be interested, please share and contact Amber Poole.

Closing date for applications:
Friday 15th November 2024

Major duties and responsibilities include, but are not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Develops and implements an individualized plan to achieve optimal population health and disease management.
• Demonstrates leadership and works collaboratively with the interdisciplinary team.
• Orders and interprets labs, tests, and diagnostic studies.
• Prescribes pharmacologic and non-pharmacologic interventions.
• Initiates referrals and consults to specialty services.
• Provides education to patients and their families.
• Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am-4:30om
Telework: May be approved with supervisor approval
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $100,863 Per Year (VN 00)

Job Advert

A full time On-Site Service Administrator vacancy has arisen based at the site of our customer FK Calea in Runcorn. This is a
fantastic opportunity to join the On-Site Service division of our company.

LOCATION: MANOR PARK, RUNCORN

JOB TITLE: ON-SITE SERVICE ADMINISTRATOR

JOB TYPE: FULL TIME (40 HOURS PER WEEK)

HOURS OF WORK: MONDAY TO FRIDAY 6.00AM - 10.00AM AND 1.00PM – 5.00PM (8 HOURS PER DAY)

PAY: £14.00 per hour

JOB DESCRIPTION:

THE SUCCESSFUL CANDIDATE WILL BE REQUIRED TO WORK 40 HOURS PER WEEK AND WILL BE RESPONSIBLE FOR LOADING CLEAN GARMENTS AROUND SITE
TO VARIOUS AREAS. THERE WILL ALSO BE SOME ADMIN REQUIRED, LAPTOP AND MOBILE PHONE WILL BE PROVIDED AND TRAINING GIVEN.



Key Duties:

* LOADING CLEAN GARMENTS INTO THE CORRECT LOCKERS/RACKING/LOCATIONS

* Stock rotation of garments

* BAGGING SOILED GARMENTS READY FOR COLLECTION

* Keeping the consumables stocked up in each area

* MONITORING GARMENT LEVELS IN EACH AREA

* ANSWERING DAY TO DAY ENQUIRIES

* Administration and liaising with the Account Manager and Customer Services
* Providing a point of contact between the customer and the Account Manager

* Dealing with any staff queries or issues



THE SUCCESSFUL CANDIDATE MUST POSSESS THE FOLLOWING SKILLS AND ATTRIBUTES:



* RELIABLE / PUNCTUAL / SELF - MOTIVATED

* POLITE / WELL ORGANISED

* Flexible

* ABLE TO USE OWN INITIATIVE

* GOOD LEVEL OF SPOKEN AND WRITTEN ENGLISH

* Good level of IT literacy



THE SUCCESSFUL CANDIDATE WILL BE A MICRONCLEAN EMPLOYEE AT FK CALEA SITE IN RUNCORN AND WILL RECEIVE SUPPORT FROM OUR ON-SITE
SERVICE SUPERVISOR / CO-ORDINATORS AND HEAD OFFICE AT SKEGNESS, LINCOLNSHIRE.



FULL TRAINING AND UNIFORM WILL BE PROVIDED.



CLOSING DATE FOR APPLICATION: 15TH NOVEMBER 2024

Interview date: week commencing 18th November 2024

WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY, OR CHANGE THE CLOSING DATE, IF WE RECEIVE THE SUFFICIENT NUMBER OF APPLICATIONS
FOR THE ROLE. THEREFORE, IF YOU ARE INTERESTED, PLEASE SUBMIT YOUR APPLICATION AS EARLY AS POSSIBLE.



Why Work for Micronclean as an On-site Garment Distribution/Administrator?

There are many reasons to join the Micronclean family, but here are just a few more:

* A generous yearly bonus paid every January, to all staff.

* 30 days’ annual leave (including bank holidays) pro rata, increasing to 33 days for loyalty service.
* Company Sick Pay scheme.

* Company pension contributions of 5% of salary.
* Various schemes to support employees with their mental health and wellbeing.
* Annual Family Fun Days, fully paid for by the business.
* A growing, family owned, highly successful business, with a history spanning back to the 1920s.
* Highly committed to investing in people and training, with a proven history of opportunities and promotions from within for
employees who wish to progress.
* A great culture, represented in our company values known as the SKIEs.



About Micronclean

Micronclean is a family-owned business based in Lincolnshire employing over 400 people. The company provides products and services
to various industries.

Our current focus areas include rental of specialist work wear to cleanroom industries (pharmaceutical, medical devices,
aerospace), and of protective workwear to manufacturing industries (engineering, automotive). The company also manufactures and
distributes a range of cleanroom products, which it sells in the UK and exports throughout Europe and further afield, including
India, Australia, and Canada.

The company has an ambitious vision for growth both in the UK where we are investing in all our plants and abroad. Where our plant
in Bangalore, India has recently been commissioned.

More information about Micronclean can be found on our website, please click here [https://www.micronclean.com/about-us].

IF YOU WISH TO SPEAK TO SOMEONE ABOUT THE ROLE OF ON-SITE SERVICE ADMINISTRATOR IN MORE DETAIL, PLEASE EMAIL HR@MICRONCLEAN.CO.UK
[HR@MICRONCLEAN.CO.UK] WITH YOUR NAME AND TELEPHONE NUMBER, OR APPLY HERE.

Proud member of the Disability Confident employer scheme

For more information on the Job Description and Responsibilities please click the link below. About the Role We are currently recruiting a Nurse Specialist (Band 7) to provide leadership and overall management to our expanding Lower Limb Therapy Service and Well Leg Service. The post holder will be able to demonstrate a passion for Leg Ulcer Management and excellent leadership skills to support the team, overseeing the Teams caseload ensuring that the service delivers high quality, safe and effective nursing care within allocated resources. The post holder will have the competencies required to perform at this level and role model the Trusts core values, as well as exhibit the behaviours required as part of those values. The post holder will require excellent communication skills as well as the ability to work flexibly across a variety of clinic settings within our northern locality and working closely with the Nurse Team Manager Community, Nurse Specialist Community, and Community Nursing team, professional lead and operational management using their community clinical expertise. The post holder will be responsible for: Undertaking holistic nursing assessments to facilitate a nursing diagnosis, plan of care, and ongoing evaluation. Providing specialist advice and information to patients, relatives, Nurses and Health Care Assistants within the clinic setting. Undertakes research activities and leads clinical audits in Community Lower Limb Therapy Service and Well Leg Service team. To support the organisation the post-holder will participate in the senior clinician on-call rota and will be remunerated in line with the Trust's Single On-call Remuneration Agreement. Working Pattern: 37.5 hours a week Interview Date: To be confirmed For further information please contact: Kate Jenkins, Clinical Matron and professional lead for leg ulcer services katejenkins2@nhs.net or Hannah Tapp, Operational Manager, Specialist Services Hannah.tapp@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

If you would like to find out more information about this role, please see the attached job specification.

Duties include but not limited to:

• Assesses, plans, implements and evaluates care based on age-specific components.
• Assumes responsibility for the coordination of care focused on patient transition through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction.
• Considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences.
• Administers medications and procedures per established policies and guidelines.
• Influences care outcomes by collaborating with members of the interdisciplinary team.
• Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday (8:00AM- 4:30PM)
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $73,694 Per Year (VN 00)

Job Highlights:

• Immediate Positions Available
• Accessible location, 10 mins walk from Orchard MRT
• Benefits: Performance Bonus, Commission, Medical, Dental, and Insurance

Job Description:

• We welcome both experienced and non-experienced candidates!
• Training will be provided.

Duties and Responsibilities:

• Assist dentists by providing necessary supplies and instruments.
• Prepare treatment rooms with required equipment and supplies.
• Ensure cleanliness and sterilization of instruments and treatment areas.
• Maintain patient records.
• Welcome patients and assist them during their visit.
• Manage phone calls, messages, and email inquiries.
• Handle patient inquiries and provide customer service.
• Schedule, reschedule, and confirm appointments.
• Collect and process payments accurately.
• Maintain clinic cleanliness.

Minimum Qualification Level:

Certificates or qualifications equivalent to Secondary education

Working hours at Orchard Branch (5.5 day's work week):

Monday - Friday: 9am – 6pm
Saturday: 9am – 1pm

A fantastic opportunity to join our Community Dermatology Service as a Healthcare Assistant around the Blackburn and Central Lancashire area This role is ideal for somebody who enjoys working independently, while being a part of a supportive and friendly team, working together to make a difference to how health services are delivered to patients. An ideal candidate would have previous experience as Healthcare Assistant in a GP practice, hospital, or any other clinical setting with a passion for making the patient journey as comfortable as possible. Following full training, you will be supporting our dermatologists and nurses in face-to-face clinics as well as assisting with minor procedures, you will also conduct your own medical photography clinics where you will complete questionnaires with patients and take some specialised images. There are 40 hours per week available over Monday to Friday, however weekend work may sometimes be required. You will be working based on the rota with clinics starting as early as 8 am and finishing as late as 6pm. You will ensure the clinic is always fully stocked and tidy and assist with stock check and ordering supplies. You need to be able to enter notes into electronical patient records You would be a part of a friendly team who all strive to deliver excellent dermatology care to our patients. Benefits 25 days holiday plus bank holidays Excellent work / Life balance NHS Discount & Support Schemes Employee Assistance Program Sick Pay Enhanced maternity and paternity leave Salary sacrifice electric car scheme Life insurance 3 x salary Healthcare cash plan Cycle to work scheme. Charitable giving scheme An extra day off to celebrate your birthday. Occupational Health Support Who we are Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

A fantastic opportunity to join our Community Dermatology Service as a Healthcare Assistant around the Fylde and Wyre area This role is ideal for somebody who enjoys working independently, while being a part of a supportive and friendly team, working together to make a difference to how health services are delivered to patients. An ideal candidate would have previous experience as Healthcare Assistant in a GP practice, hospital, or any other clinical setting with a passion for making the patient journey as comfortable as possible. Following full training, you will be supporting our dermatologists and nurses in face-to-face clinics as well as assisting with minor procedures, you will also conduct your own medical photography clinics where you will complete questionnaires with patients and take some specialised images. There are 40 hours per week available over Monday to Friday, however weekend work may sometimes be required. You will be working based on the rota with clinics starting as early as 8 am and finishing as late as 6pm. You will ensure the clinic is always fully stocked and tidy and assist with stock check and ordering supplies. You need to be able to enter notes into electronical patient records You would be a part of a friendly team who all strive to deliver excellent dermatology care to our patients. Benefits 25 days holiday plus bank holidays Excellent work / Life balance NHS Discount & Support Schemes Employee Assistance Program Sick Pay Enhanced maternity and paternity leave Salary sacrifice electric car scheme Life insurance 3 x salary Healthcare cash plan Cycle to work scheme. Charitable giving scheme An extra day off to celebrate your birthday. Occupational Health Support Who we are Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

The post holder will be required to work across a range of IT systems to coordinate the booking of patient appointments in the timed optimal Cancer of unknown Primary (CUP) pathway. They will work both directly and indirectly with patients and their families/carers to assist in coordinating the care of patients through their hospital care journey, providing the patient with the relevant information and ensuring patients arrive fully prepared for any interventions. The post holder will provide psychological, emotional and practical support, acting as a point of contact for patients and their families and as a liaison point between referral units.

The Symptom Management Service supports people coping with the impact of health conditions in their lives; including, Long Covid, Chronic Fatigue, Fibromyalgia and Chronic Pain. The clinical pathway is focused on working with people to identify and support their needs, in partnership with GPs, psychologists, specialist teams and community services. The post holder will be based alongside in the Symptom Management Service alongside other Occupational Therapists and MDT members The role will include assessment and interventions focused on meeting the physical, emotional and social impacts of people with extended health issues. These will be delivered by the post holder in individual, group, face-to-face and remote formats. The successful post holder will be required to respond flexibly to changing needs that emerge as the service develops; including working with other services across the Symptom Management pathway; specifically, the Paediatric Recovering from Illness Service or the wider Therapies team. Therefore, there will be an expectation for occupational therapists to develop skill to enable them to work across an all-age pathway in relation to delivering services aligned to the Symptom Management Service.

Please see attached the full job description and person specification for further information regarding this role. Please do not hesitate to contact us should you have any further questions. To apply for this post you will need to beNMC registered and you will be required to work within the NMC Code of Practice and Professional guidelines. You will also be required to hold a UK valid driving licence and have a reliable car with business insurance to use for this community role

JOB DESCRIPTION Post Title: Band 7 Highly Specialist Occupational Therapist Department: Occupational Therapy Responsible to: Lead Occupational Therapist Grade: Band 7 Hours: 37.5 Job Summary: To manage a designated case load with complex needs using evidence based/client centred principles to assess, plan, implement and evaluate interventions. To lead and manage the O.T. team, ensuring a responsive service supporting the Trusts objectives. Maintain records which fulfil legal requirements. To regularly provide clinical and non clinical supervision to team members and the wider OT team. To provide leadership for junior staff, through supervision and appraisal To participate in the planning, development and evaluation of O.T. services within a designated clinical area. To lead on service development in specialist area. To contribute to the maintenance and development of the Trust O.T. Service Key Result Areas & Performance:1 Clinical 1.1 To assess and treat a specific caseload of patients with complex needs, prioritising efficiently to help prevent re-admissions. 1.2 To apply a high level of knowledge and understanding of the particular clinical area. 1.3 To undertake individual initial screens to identify patient need including areas affecting functional ability, followed by agreed assessment plans. 1.4 To design / plan individual patient programmes to implement oneself or to delegate as appropriate. 1.5 To assess and treat the patients personal and domestic daily living functional activity level to maximise independence. 1.6 To select and conduct standardised cognitive and perceptual testing to identify areas affecting functional ability and indicate need for further assessment / treatment. 1.7 To carry out an initial risk assessment where necessary and monitor ongoing risk. 1.8 To assess need and risk factors for hoist and wheelchair provision. 1.9 To carry out home visits with or without the patient to assess environmental risks and functional ability at home. 1.10 To advise on, recommend, make provision for the installation of appropriate aids and adaptations to the patients social and physical environment. 1.11 To monitor and evaluate treatment, including using outcome measures, in order to measure progress and ensure effectiveness of the intervention. 1.12 To undertake discharge planning and co-ordination of complex patients. 1.13 To take a lead in the decisions regarding placement after discharge. 1.14 To refer onto appropriate agencies for :- the continuation of treatment, reassessment, monitoring and provision of further adaptations. 1.15 To carry out joint working with others from the Trust and across other agencies. 1.16 To participate in the weekend Occupational Therapy service. 2 Communication 2.1 To communicate effectively with patients and carers, O.T colleagues, multidisciplinary team members and other agencies. 2.2 To participate (and take a lead as needed) in the multidisciplinary team meetings and case conferences, with regard to patient care programmes. 2.3 To advise and educate patients and carers regarding aids and equipment in the home and outside Community. 2.4 To participate in staff meetings and other meetings (taking a lead as needed) as directed by the Lead OT. 2.5 To promote the OT role within the Trust and to other agencies. 3 Documentation 3.1 To maintain up to date activity data and activity records in accordance with Professional and Trust standards. 3.2 To provide reports on home visits. 3.3 To provide specific reports to other agencies as appropriate. 4 Professional Ethics 4.1 To adhere to the COT Code of Ethics and Professional Conduct, and all other relevant policies and procedures. These include maintaining confidentiality and respecting the patients dignity, privacy culture and wishes 4.2 To provide guidance to junior / support staff on ethical issues. 5 Leadership, Supervision and Appraisal 5.1 To lead and manage the OT team within a specialist area if required by the service. 5.2 To undertake the supervision and appraisal (IPR / KSF) of junior / support staff as delegated by the Lead OT. 5.3 To provide specialist training on an individual basis. 5.4 To provide advice to junior/support staff and students on a day to day basis as required. 5.5 To deputise for the Lead OT in an absence. 6 Training Staff and Students 6.1 To participate in the planning and implementing (taking a lead as needed) of the induction, training and education of students and other staff in this setting. 6.2 To be responsible for the supervision and written assessment of OT students on practice placement on a regular basis. 6.3 To give presentations / training on specialist topics. 6.4 To organise and implement training programmes in specialist area. 6.5 To participate in the organisation and implementation of the basic grade development programme. 7 Service Development and Delivery 7.1 To work with other staff within the department to ensure that equipment is maintained and stock monitored. 7.2 To manage own caseload efficiently, including methods of prioritisation in order to achieve timely and safe discharges of patients from hospital and to help prevent admissions / readmissions. 7.3 To facilitate, co-ordinate and monitor the workloads of the OT team members. 7.4 To participate in the operational planning and implementation of policies within the department 7.5 To participate in the delivery of the OT strategy. 7.6 Assist with the recruitment and appointment of O.T. staff. 7.7 To represent OT on Trust wide (and linked agencies) working parties and groups as delegated by the Lead OT. 7.8 To take a lead on specific projects as delegated by the Lead OT. 8 Personal / Professional Development 8.1 To participate in internal and external training opportunities including mandatory and statutory training to meet identified objectives and demonstrate ongoing development. 8.2 To apply specialist skills and knowledge in order to maintain professional competence and fitness to practise as a senior OT. 8.3 To maintain a professional portfolio for CPD. 9 Clinical Governance 9.1 To comply with all Trust Policies and Procedures, (including Infection Control), the Health & Safety at Work Act and the Data Protection Act. 9.2 To report on complaints, accidents and any deficits in equipment to the Lead OT as soon as possible. 9.3 To be familiar with and comply with local fire procedures. 9.4 To be familiar with all Trust and Therapy emergency procedures, on and off site and to respond as necessary eg. emergency resuscitation, hydrotherapy etc. 9.5 To assess for and advise on risk factors in given situations. 9.6 To contribute to the Trust and Therapies clinical governance and quality agenda including the setting and monitoring of practice standards. 9.7 To participate in the evaluation and audit of practice, clinical pathways and protocols within the clinical area. 9.8 To apply national guidelines/legislation relating to health care. 10 Research & Practice Development 10.1 To undertake audit projects relevant to the OT service needs and disseminate findings at local level. 10.2 To broaden research and development skills through participation in local audit and research projects. The postholder may be required to undertake other duties which fall within the grade of the job, in discussion with the Lead OT / Inpatient Therapy Manager This job description will be reviewed in the light of changing service requirements. Any such changes will be discussed with the post holder.