Total 229 care provider job vacancies in Health / Beauty / Fitness category in Australia

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Nurse II RN is a proficient nurse who understands a situation as a whole and perceives its meaning in terms of long-term goals. The proficient nurse learns from experience what typical events to expect in a given situation and how plans need to be modified in response to these events. The Nurse II RN demonstrates performance and leadership in delivering and improving holistic care through collaborative strategies with others. They are self-directed and have a global understanding of how their area(s) of responsibility support the system's mission and vision. They demonstrate sound decision-making and judgment and possess excellent interpersonal and collaborative skills.

The registered nurse provides care and counseling of persons to promote and maintain health and the prevention of illness and injury based upon the nursing process, which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling, provision of care supportive to or restorative of life and well-being, and executing medical regimens, including administering medications and treatments prescribed by a licensed or otherwise legally authorized provider. The nurse's primary commitment is to the patient, whether an individual, family, group, or community. The staff nurse interprets the philosophy and goals of the Nursing Service to others in the work setting; functions within established guidelines and demonstrates the ability to work effectively and develop therapeutic relationships with patients, their families and other professional and supportive personnel who provide patient care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday) Flexible to meet needs of organization
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $67,433 Per Year (VN 00)

We are a small family friendly team looking for an experienced health care assistant to join our team here at Marathon Court. Day to day duties will includes personal care of our residents, assisting with meals and drinks, maintaining accurate and factual records following care, promoting independence where possible, escorting residents to appointments, assisting them to take part in activities and maintaining their relationships and contact between them and their relatives. You will be required to work a variety of shifts which will include nights at times. (Unless nights are a preferred option). Shifts are 7am - 2pm, 1pm - 8pm. This role is physically demanding but also provides the opportunity to learn and grow and ensure that our residents are provided with a high standard of person-centred care. A full induction programme will be provided upon commencement of employment. You will also be supported to complete your care certificate or QCF Level 3. An enhanced DBS check will be required for this role which we will pay for. Part uniform will be provided. For more information about this role please contact Lillie on 674445 or via info @marathoncourt.im.

Job Title: Healthcare Assistant (HCA)

Job Purpose:
We’re looking for a compassionate and dedicated Healthcare Assistant (HCA) to join our field-based team at Elite Care and Comfort (ECC). You will be delivering essential care to clients in their homes across the CA18 to CA28 area, ensuring their well-being, safety, and comfort. This role involves providing personal care, medication assistance, and companionship, helping our clients maintain their independence while improving their quality of life.

Location: Client’s homes within the Ca18 to Ca28

Reports To: Team Leader

Key Skills and Qualifications:

• No previous experience is necessary—full training will be provided.
• Genuine passion for helping others and making a positive difference in their lives.
• Strong communication and interpersonal skills to build relationships with clients.
• Ability to work independently and manage time effectively.
• Full UK driving license and access to your own car for business use.

Responsibilities:

1. Personal Care Assistance
• Support clients with personal hygiene, including bathing, dressing, and grooming.
• Assist with mobility and help clients move safely around their homes.
2. Medication Support
• Ensure clients take their prescribed medications according to care plans.
3. Meal Preparation and Feeding
• Assist with preparing meals according to clients’ dietary requirements.
• Provide feeding assistance as needed.
4. Companionship and Emotional Support
• Provide companionship to clients, helping reduce loneliness and providing emotional support.
• Engage clients in meaningful activities to promote mental well-being.
5. Health Monitoring
• Observe and monitor clients’ health conditions, documenting care activities in the Roundsy system.
• Report any changes in health to the team leader for further action.
6. Light Domestic Duties
• Perform light housekeeping tasks, such as cleaning, laundry, and ensuring the home remains safe and tidy.
7. Compliance and Safeguarding
• Maintain confidentiality and comply with all ECC care procedures and safeguarding policies.
• Ensure health and safety regulations are followed at all times.

Opportunities

• Opportunity to progress into more senior roles, such as Senior HCA or Care Coordinator.
• Gain recognized qualifications, such as the Care Certificate, to further your career in healthcare.
• Work with a range of clients, enhancing skills in care delivery and personal support.


Progression Opportunities:

• Senior Healthcare Assistant: Take on leadership responsibilities, providing guidance to newer HCAs.
• Care Coordinator: Take on office and field responsibilities, managing rotas and care plans while continuing to provide direct care.

JOB TITLE: HEALTHCARE ASSISTANT REPORTS TO: PRACTICE NURSE (Clinically) PRACTICE MANAGER (Administratively) Job summary: Working under the direct supervision of the practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. Duties and responsibilities: Phlebotomy Chaperoning duties Processing and management of laboratory samples requested by GPs/nurses Vaccine/cold chain storage, monitoring, and recording Medical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff Responsible for hand hygiene across the practice Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum twice annually) Routine management of own team / team areas, and maintenance of work space standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

This position is on the Registered Nurse (Staff Nurse) NG 57 Pay Scale

Note to VA Employees: Grades and steps will be unaffected by this change but could result in a change to your current salary due to different pay scales.

The specific patient population to whom direct care is provided includes adults with a variety of different conditions, which may include caring for patients on long term ventilators. Communicates regularly with nurse managers, physicians, nursing supervisors, charge nurses, transfer coordinators, allied healthcare staff, healthcare technicians, Pharmacy, and the business office.

The RN's role will include, but is not limited to the following duties:

• Establishing nursing diagnoses.
• Providing health education and procedural teaching to patients and significant others.
• Administering and evaluating pharmacological and other therapeutic treatment regimens.
• Establishing priorities and making ethically-sound decisions to ensure safe patient care.
• Assisting the physicians during diagnostic and therapeutic procedures to promote optimal patient outcomes by team collaboration.
• Responding to emergency situations to promote optimal patient outcomes by recognizing changes in patients' health status.
• Performing diagnostic studies within the scope of nursing practice as ordered by the physician.
• Documenting patient data to ensure continuity in the provision and coordination of patient care.
• Collaborating with other health care professionals.
• Communicating with veterans and family members regarding veteran's care.
• Managing follow-up care.
• Acting as resource to others.
• Participating in continuing education achieving/maintaining certification.
• Possess knowledge of unit level monitors and quality improvement findings.
• Additional duties as assigned

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Preferred Experience:
Telephone Triage
3-5 years Med/Surg

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Based on the needs of the service
Telework Eligibility: Remote 100% Within Area
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $69,059 Per Year (VN 00)

CLINICAL Deliver COVID vaccinations Undertake Phlebotomy for individual patients. Undertake screening and diagnostic procedures, promoting and being involved in Health Education activity e.g. height, weight, BP. Processing of samples e.g. urine. Administer First Aid Receive and refer patients to trained nurses when appropriate Understand and adhere to the Policies and Procedures of the Practice Update the computer by coding activities appropriately and at the time of the consultation using templates where appropriate. Comply with computer based information requirements Ensure all items of equipment are maintained in good order, and ensure that all procedures for reporting hazards or unsafe equipment are known, understood and carried out by all staff in the nursing team Participate in a duty rota system within the clinical team to ensure the service requirements are met Ensure economical and careful use of property and resources within the clinical team are used economically and effectively, including ordering of dressings and other surgery equipment. Provide cover for colleagues by undertaking extra shifts when required.

Main Responsibilities and Duties: Treatment Room Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs. Wound care/Dressings Ulcer care/ Dopplers Removal of Sutures New Patient Medicals/Urinalysis NHS Health Checks Cervical Cytology ECGs Venepuncture Fitting & Removal of 24-hour BP and ECG monitors Vaccinations and Immunisations (Child & Adult) Injections e.g., B12 Requesting pathology tests, for example urine culture, swabs Diabetic reviews Diabetes Become an essential member of the Diabetes and Nursing team at Lyndhurst Surgery. This role will encompass supporting the assessing and planning of care for patients with Type 1 or 2 Diabetes. To complete annual diabetic reviews for patients who are in the Green, Amber and Red categories of HBA1C To complete necessary physical checks as outlined by the annual diabetic review template including foot checks, BP monitoring and BMI monitoring To carry out interim checks on diabetic patients requiring advice/monitoring outside of their diabetic annual review To work as part of the diabetic team to ensure that we increase the achievement of treatment targets and care processes To support, empower and enable patients to make informed decisions regarding their Diabetes care, as far as possible, by engaging with the patient, their family and carers and establishing good relationships to ensure patient centred care Refer patients for diabetic education as appropriate Working in collaboration with our nursing team and diabetic lead GP to agree strategy, sharing good practice and knowledge Be aware of and utilise wider community support including referrals to Social Prescribing and Care Navigators When clinically indicated, be competent in initiation of injectable therapy including insulin following completion of accredited training. This will include transition from oral to injection therapy and dose adjustment to optimise blood glucose levels General Following agreed clinical protocols with referral to senior nurses or GPs as appropriate Maintaining and cleaning equipment used by the nurses and GPs Maintaining Nurses rooms, stocking and rotating items as required Maintain general tidiness and cleanliness of nurses and treatment rooms Maintain vaccination stock levels by submitting order requests to the management team Participation in administrative systems in the Practice At all times there will be a need to maintain accurate records A duty to advise senior nurses of potential problems or errors within the range of assigned tasks. Attend and participate in any Practice meetings when required Any other delegated duties appropriate to the post Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will participate in a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This may include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff Responsible for hand hygiene across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills and initiate and manage the training of others across the full range of infection control and patient processes. Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training/updates (minimum twice annually) Routine management of own team / team areas, and maintenance of workspace standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Equality and Diversity / Safeguarding The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. The post-holder will also ensure that Safeguarding of both vulnerable adults and all children is always at the forefront of their daily routine, to include: Understanding and looking out for any safeguarding concerns that may occur Reporting these concerns to the appropriate person or persons Undertaking Safeguarding Adults/Children training Personal/Professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Completion of mandatory training, e.g., Data Security Awareness, Basic Life Support, Fire, Health and Safety etc. as directed by the Practice Manager. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate

Assist in maintaining a safe and clean environment, helping to prevent the spread of infection by clearing vacated bed spaces and preparation for re-use, cleaning equipment between patient use and following the trust guidelines for personal protective equipment You will need to be hard working, flexible, kind and caring in order to deliver safe and effective patient centred care to our patients families and carers. As part of a team you will need good organisational skills and be able to demonstrate good communication. Some experience of care work is essential for this post

04th November,
Great opportunity for an Occupational Therapist within a large Allied Health team which is not-for-profit. With salary packaging benefits this role is paying up to $123,000 inclusive of superannuation The organisation 4 Healthcare Recruitment is proud to be partnering with this award winning Not-for-Profit organisation that provides primary and community health, Home care and residential aged care in the North-West of Melbourne. Be part of a high experienced, friendly and multi-disciplinary team.   The role The roles include delivering therapy under My Aged Care funding and includes a large component of Home Care Package funding (HCP). The OT and Physio teams work within a larger allied health team delivering multiple services, disability and aged care. The work varies between both in centre and in home therapy.  Qualifications / Essentials

Tertiary qualification in Occupational Therapy or equivalent
AHPRA registration
Current Victorian driver's license
National Police

... Click here to view more detail / apply for Occupational Therapist (Aged Care)

Job Summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team. Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies. Job Responsibilities: The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels: Reception Ensure efficiency of appointment system and monitor flow of patients into consulting rooms. Ensure patients without appointments but who need urgent consultation are seen in a logical and non disruptive manner. Handing completed repeat prescriptions to patient and checking names and addresses. Ensure reception and waiting areas are kept neat and tidy, paying particular attention to Health and Safety guidelines. Taking messages and passing on information Appointments Ensure total familiarity with the computerised appointment system. Process appointment requests from patients by telephone, in person and via e-consult. Deal with visit requests. Monitor effectiveness of the appointment system and report any problems. Utilise remote booking options to ensure patients are care navigated appropriately for their needs. Computer Deal with requests from doctors utilising the computerised task and notification facility. Enter data onto patient electronic record as requested by clinical team. Process repeat prescription requests in accordance with practice guidelines. Telephone Have working knowledge of telephone system, during and after opening hours. Receive and make calls as required, ensuring all calls are answered where possible within 4 rings. Action requests for ambulance transportation in line with practice policy. Medical Records Ensure correspondence, reports, results are scanned onto the clinical system. Ensure all medical records are sorted and tagged in date order. Ensure records are kept neat and tidy and in good repair. Start and End of Day Procedures Open up premises at the start of day, deactivate alarm and make all necessary preparations to receive patients. Secure premises at the end of the day, lock all internal doors and ensure all windows are closed and locked, all internal lighting turned off and that the security alarm is activated. Other Tasks Chaperoning for clinical team. Any other tasks allocated by Practice Manager. Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstructions and clutter. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the implementation of services The post-holder will: Apply practice policies, procedures, protocols and guidance. Discuss with other members of the team how the policies, procedures and protocols will affect own work. Participate in audit where appropriate.

To be a successful Senior Support Worker on Blossom Ward you will be:- Passionate about improving the lives of individuals who are being held within the criminal justice system- Understanding that this is a challenging but hugely rewarding work setting- Working a mixture of shifts including Long Days (07:00 19:30) and Nights (19:00 07:30)It would also be advantageous if you:- Have experience working within a mental health setting Development and TrainingWe are committed to investing in staff and offer regular quality supervision, reflective practice, in-depth training and development opportunities.The Forensic Healthcare Service supports their clinical team to undertake both academic and professional development opportunities including apprenticeships. We are keen to offer staff the support to progress through a clinical career pathway and have Senior Support Workers who go on to Nurse Associate training and Registered Nurse training. Hellingly Centre is a member of Quality Network for Forensic Mental Health Services. QNFMHS benchmarks via peer reviews, creating opportunities for qualified staff to become certified peer reviewers for nationwide forensic services