Total 64 job vacancies by Veterans Health Administration

The incumbent serves as an Advanced Medical Support Assistant assigned to a Veterans Affairs Community Care (VACC).

Major Duties:

• Determine eligibility for care and enroll if needed.
• Create referrals/authorizations for episodes of care prior to care being received, and applying an appropriate cost for obligation management if appropriate, confirming authorized services and validity dates.
• Work with VACC contractors, vendors/agencies to ensure timely appropriate care is provided for Veterans.
• Schedule appointments per the scheduling policy accurately and in a timely manner. All appointments will be made with the patient's input. This may require a high level of coordination to avoid patients having to make multiple calls to the medical center or provider whenever possible.
• Daily review of active/pending/scheduled consults for accuracy and disposition.
• Follow-up for medical documentation once appointments have occurred.
• Ensure medical documentation is scanned to chart for timely consult closure and ongoing care needs are met.
• Manage communication, to include but not limited to the phone lines/voicemails/inbound faxes in a timely and appropriate manner.
• Manage/use all programs associated with VACC (e.g., computerized medical record, VASO, SharePoints, VSE, Refdocs, Right fax, FBCS, HRSM, PPMS, VISTA and use of portals and databases)
• Manage hospital notifications, portal notifications, billing questions and suspended claims.
• Manage consults with local and National contracts.

The incumbent serves as an Advanced Medical Support Assistant assigned to a Veterans Affairs Community Care (VACC).

Major Duties:

• Determine eligibility for care and enroll if needed.
• Create referrals/authorizations for episodes of care prior to care being received, and applying an appropriate cost for obligation management if appropriate, confirming authorized services and validity dates.
• Work with VACC contractors, vendors/agencies to ensure timely appropriate care is provided for Veterans.
• Schedule appointments per the scheduling policy accurately and in a timely manner. All appointments will be made with the patient's input. This may require a high level of coordination to avoid patients having to make multiple calls to the medical center or provider whenever possible.
• Daily review of active/pending/scheduled consults for accuracy and disposition.
• Follow-up for medical documentation once appointments have occurred.
• Ensure medical documentation is scanned to chart for timely consult closure and ongoing care needs are met.
• Manage communication, to include but not limited to the phone lines/voicemails/inbound faxes in a timely and appropriate manner.
• Manage/use all programs associated with VACC (e.g., computerized medical record, VASO, SharePoints, VSE, Refdocs, Right fax, FBCS, HRSM, PPMS, VISTA and use of portals and databases)
• Manage hospital notifications, portal notifications, billing questions and suspended claims.
• Manage consults with local and National contracts.

Veterans on the unit have a diagnosis of a progressive major neurocognitive disorder, display an ongoing pattern of distressed behaviors due to progressive major neurocognitive behavior, meet CLC admission criteria including sufficient behavioral stabilization, and are able to participate in and benefit from treatment planning and programming designed to impact distressing behaviors that are offered within the BRU.

The BRU registered nurse (RN) is responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements and evaluates care based on age-specific components. Assumes responsibility for the coordination of care focused on patient transition through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction. Considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs. The inpatient staff nurse in CLC works rotating tours of duty, including weekends and holidays, to meet unit and resident care needs.

Major Duties include but are not limited to:

• Utilize the nursing process in managing, developing, implementing, and evaluating each resident's individual plan of care and behavior plan with the interdisciplinary team to attain specific clinical outcomes.
• Promote a full range of nursing care to residents with a variety of physical and/or behavioral problems, delivering holistic care through collaborative strategies with others.
• Guide and direct resident care delivery of support staff.
• Administration & Monitoring of Medications
• Advanced Vascular Access Care and Maintenance
• Facilitation of Homecare referrals and recommendations to support ongoing veteran needs
• Demonstrates professional communication and conduct
• Recognizes and supports Suicide Prevention initiatives
• Work collaboratively with all levels of health care professional and support staff to facilitate positive patient care outcomes.
• Compliance with various Isolation Precautions and Infection Control Guidelines
• Skills in time management, priority setting, assessment and urgent intervention are essential for this unit
• Maintains prevention & management of disruptive behavior skills, can be trained upon hire
• Patient and caregiver education and support.
• Participation in High Reliability Organization (HRO), diversity, equity, and inclusion initiative & professional governance initiatives.
• Promotes evidence-based best practices and nurse sensitive indicators (including but not limited to Falls Prevention, Hospital Associated Infection Prevention, Medication error prevention, Safe Patient Handling, and Skin Safety)

Major duties include:

• Coordinates multiple transportation service options with the needs of individual veterans residing throughout the MVAHCS catchment area or other VISN facilities to and from the MVAHCS or other health care entity providing care under VA auspices
• Schedules drivers to include paid VA staff and non-paid VA volunteer drivers, ensuring all drivers have completed driver verification, medical evaluation, and driver training in accordance with VA Patient Transportation Program directives
• Audits VA paid special mode transportation payments
• Monitors compliance of special mode vendors with contract requirements, proper reporting of accidents or injury and patient safety
• Participates in VTS program development, evaluation and analysis, making recommendations as guidelines and policies are developed and refined
• Develops educational programs and provides training in compliance with VA Patient Transportation Program directives, and on a variety of mobility related topics for team members and volunteers s/he supervises
• Ensures drivers and shuttles are being used effectively, efficiently, and according to program guidelines; maintains appropriate records, analyzes data, and prepares statistical reports for the beneficiary travel supervisor, VTS board of directors, and VISN/national offices
• Participates in veterans' transportation network and regional coordination councils, establishes, and maintains effective relationships with community members, veteran and civic organizations

Major duties include:

• Coordinates multiple transportation service options with the needs of individual veterans residing throughout the MVAHCS catchment area or other VISN facilities to and from the MVAHCS or other health care entity providing care under VA auspices
• Schedules drivers to include paid VA staff and non-paid VA volunteer drivers, ensuring all drivers have completed driver verification, medical evaluation, and driver training in accordance with VA Patient Transportation Program directives
• Audits VA paid special mode transportation payments
• Monitors compliance of special mode vendors with contract requirements, proper reporting of accidents or injury and patient safety
• Participates in VTS program development, evaluation and analysis, making recommendations as guidelines and policies are developed and refined
• Develops educational programs and provides training in compliance with VA Patient Transportation Program directives, and on a variety of mobility related topics for team members and volunteers s/he supervises
• Ensures drivers and shuttles are being used effectively, efficiently, and according to program guidelines; maintains appropriate records, analyzes data, and prepares statistical reports for the beneficiary travel supervisor, VTS board of directors, and VISN/national offices
• Participates in veterans' transportation network and regional coordination councils, establishes, and maintains effective relationships with community members, veteran and civic organizations

Major duties include:

• Assists the Deputy Director with the administrative and coordination of the Lodging Program
• Maintains a working knowledge of, local, state and national directives, policies and SOP's as it pertains Voluntary Community Resource Services, Lodging and Lost and Found Programs
• Manages the Lost & Found function for items left behind or lost within the facility
• Compiles and provides lodging packets to guests with instructions regarding rules, checkout times and guest checkout processes
• Maintains a purchase card and follows all the regulations pertaining to purchase cards
• Solves issues related to the comfort of guests and keeps the Voluntary Service Department informed of situations that cannot be easily resolved
• Determines eligibility for and provides meal tickets according to established and approved programs and documents the provision of these meal ticket
• Communicates effectively, tactfully and diplomatically to guests, volunteers, staff members, the community, VA patients, community members, and direct supervisor through personal contact, via e-mail and on the telephone

Major duties include but are not limited to:

• Use a variety of communication techniques including print, broadcast, and electronic media to convey the VA mission and its role in the community to various stakeholders.
• Design and produce computer-designed print, electronic visual information material, video, and photographic media for targeted audiences.
• Select the appropriate format or medium for execution, layout, and finished product.
• Coordinate, analyze, and report all visual media production data to the Public Affairs Officer.
• Prepare the arrangement or layout for graphic design projects by acquiring enough information about the subject to present it accurately as well as aesthetically.
• Develop and design visual products for high level briefings of officials within and outside the organization.
• Develop original illustrations that present ideas or images and evoke responses from viewers.
• Provide technical assistance and advice on design issues to clients, managers, and other employees.
• Produce and edit programs related to the mission of the healthcare system.
• Ensure Internet and Intranet websites comply with all VA web policies.
• Answer and respond to personal and telephone inquiries relating to administrative issues.
• Performs other duties as assigned.

Specific Functions:
The incumbent uses VistA, CPRS, VSE, CTM computer system daily, including the keyboard and printer. The incumbent answers questions and provides information and daily activities include the following:
- Working directly with patients who have been instructed to request a new appointment to schedule and provider patient instructions on test preparation, diets and procedural requirements.
- Seeking out available appointments with multiple staff members and services to coordinate Telehealth appointments.
- Programs the VistA printer to generate notices to outpatients concerning failed and rescheduled appointments. Reviews output to ensure that appropriate information is generated and ensures that inappropriate letters are discarded.
- Utilizes and follows up on AudioCare Reminder calls for all outpatient rehab clinics including Community Based Outpatient Clinics and VISN providers.
- Produces and distributes daily schedules to professional staff.
- Pre-registration as needed with checking patients in for appointments.
- Demonstrates the ability to work in all rehabilitation clinical areas with minimal guidance.
Receives, interviews, and routes individuals for either inpatient or outpatient care to the appropriate care team or setting.
Maintains daily contact with professional services personnel giving outpatient/inpatient care to ensure the best possible liaison between patient and health care system personnel.
Accepts telephone calls from Veterans, relatives, service officers, etc. regarding outpatient/inpatient treatment and transportation.
Receives and responds to unclear inquiries concerning a variety of medical, personnel, and administrative matters. Determines general nature of inquiry and independently responds to all administrative questions. Recognizes and refers urgent inquiries to professional staff for immediate action.
Reviews medical records of outpatients/inpatients to ensure that requested appointments are made for the professional staff and diagnostic services.
Schedules and receives consults and orders for all outpatient Rehabilitation Clinics including
Montevideo, Alexandra and Brainerd, and REC Yoga orders based on established scheduling policies and procedures from VHA directive.
Utilizes Appointment Management Supervisor Menu to facilitate efficient scheduling of appointments including accurately and appropriately closing all rehab clinics for provider leave, meetings or continuing education, providing grid management to ensure all clinic modalities are available and switched when not being used to maximize clinic utilization and decrease missed opportunities, and gathering appropriate information for DSS for stop codes/credit stop codes to create clinics.
Update, review, and utilize the Unable to Schedule list to accurately reflect patients waiting to schedule an appointment.
Processes all health care providers orders accurately. Seeks clarification of orders when appropriate.
Promptly and accurately initiates and checks on status of referrals, lab and x-ray procedures, completing required forms with appropriate patient identification.
Makes numerous calls each day to coordinate information and actions relating to patient care and services. Relays information and requests from the patients to the treatment team and within the treatment team. Ensures that escort services and transportation are properly arranged. Pages and locates clinic staff for patient services and consultation.
Accurately and timely performs clerical work in support of the care and treatment given to patients such as receiving patients or maintaining patient files. Performs clerical level work to procure supplies and services to meet the procurement requirements of the unit or department.
Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Performs the following types of duties: edit letters, composes letters and reports, reviews correspondence for accuracy and completeness, transcribes meeting minutes and replies to inquiries.
Actively seeks and schedules Telehealth services for appropriate and active Telehealth services.
Assists in mentoring students or training new or less experienced employees.

Work Schedule: Monday-Friday 7:30am-4pm
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

VA Careers - Licensed Practical Nurse: https://youtube.com/embed/Ae85IP1Oiz4
Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf
Duties include:

• Maintains clinic flow by completing clinic intake including obtaining, recording, reporting vital signs and measurements including but not limited to temperature, pulse, respirations, pain, blood pressure, height, weight, pulse oximetry and associated Clinical Reminders and standing orders vaccinations.
• Performs, records, and reports assigned nursing care duties in the Ambulatory Care Clinics, including: Oxygen therapy, immunization and medication administration, and finger stick blood glucose tests.
• Completes additional competency training to include downloading glucose meter or Insulin Pump, Continuous Glucose Monitor insertion, Zio Patch, EKG, venipuncture, and PVR bladder scans.
• Assists with delegated minor procedures and treatments including obtaining and maintaining necessary equipment and supplies, positioning patient, and ensuring comfort and privacy.
• Provides patient and family health education or instruction.
• Other duties as assigned.

VA Careers - Licensed Practical Nurse: https://youtube.com/embed/Ae85IP1Oiz4
Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf
Duties include:

• Maintains clinic flow by completing clinic intake including obtaining, recording, reporting vital signs and measurements including but not limited to temperature, pulse, respirations, pain, blood pressure, height, weight, pulse oximetry and associated Clinical Reminders and standing orders vaccinations.
• Performs, records, and reports assigned nursing care duties in the Ambulatory Care Clinics, including: Oxygen therapy, immunization and medication administration, and finger stick blood glucose tests.
• Completes additional competency training to include downloading glucose meter or Insulin Pump, Continuous Glucose Monitor insertion, Zio Patch, EKG, venipuncture, and PVR bladder scans.
• Assists with delegated minor procedures and treatments including obtaining and maintaining necessary equipment and supplies, positioning patient, and ensuring comfort and privacy.
• Provides patient and family health education or instruction.
• Other duties as assigned.

Major Duties:

• Maintains knowledge in United States Pharmacopeia (USP) 800/797, pharmacy law, Drug Enforcement Agency (DEA) regulations, VHA Directives, facility and departmental policies and procedures as they relate to practice within the VA Healthcare System and its organizational elements.
• Acts as a technician subject matter expert to staff compounding sterile products.
• Provides training and competency validation for technician and pharmacist work related to sterile compounding tasks including glove fingertip and media fill testing.
• Provides complete documentation of evaluations in a timely manner.
• Prepares and sends glove fingertip and media fill samples to outside vendor.
• Performs environmental sampling of ISO classified spaces as assigned. Records results for all types of sampling and testing for CSP program management team to review when requested.
• Collaborates with other IV lead technician team members to develop and adjust training plans for staff to provide consistent training information but individualized approaches and timelines. Document training progress and provides warm handoffs when multiple leads are involved in training.
• Maintains advance technical working knowledge of equipment and supplies used in the preparation of non-hazardous and hazardous admixtures.
• Serves as a technician team subject matter expert of specialized techniques and procedures required for safe handling of hazardous medications
• Provides support to pharmacy staff and other personnel regarding medication distribution and technology systems. Support includes monitoring, troubleshooting, performing quality assurance checks, and being a superuser resource for the inpatient pharmacy team.
• Assist the Compounded Sterile Preparation (CSP) pharmacy management teams in developing and updating procedures, job aids, training materials, and competencies for technician work related to sterile compounding tasks. Each IV leads acts as a subject matter expert for a subset of these areas.

• The two positions with both HD and non-HD responsibilities will work mostly day shift coverage but does include evenings and occasional night shift coverage. Includes weekends and Holidays.
• The position with a focus on HD responsibilities will work day shift with occasional evening coverage. Includes weekends and holidays.

TIME LIMITED POSITION: This is a time-limited position, not-to-exceed 1 year from the date of appointment.

Major duties include but are not limited to:

• Ensure the facility successfully meets all nationally mandated goals for the Connected Health Program.
• Monitor goals/activity status for the local My HealtheVet (MHV) program.
• Manage communication plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication.
• Assist in the development of documentation of MHV internal and control policies and procedures.
• Collect data to assist management with MHV operational decisions.
• Ensure initial and follow-up training/education for staff, patients, and Veteran Service Organizations.
• Identify significant changes in the way employees will integrate Connected Health programs into the fabric of VA care and the Patient Aligned Care Team.
• Manage multiple projects by planning and organizing activities for all Connected Health modalities.
• Develop and deliver presentations to all levels of the medical center/health care system, service organizations, and veterans, family members, and caregivers.
• Assist in the development of multimedia campaign materials.
• Perform other duties as assigned.

Major duties include, but are not limited to:

• Serves as resident program engineer consisting of the planning, design, and overseeing of major healthcare system projects; oversees Professional Architecture/Engineering (A/E) and Construction contracts to ensure the contractor is in compliance with all contractual requirements, healthcare regulations and codes, specifications and schedules are met in accordance with the government's requirements for VA owned and leased facilities.
• Provides engineering support to the assigned healthcare system and is responsible for maintaining construction specifications and drawings, maintaining technical reference library of codes, standards, and other regulations which are applicable to the engineering construction industries Occupational Safety and Health Administration (OSHA), National Fire Protection Association (NFPA), American National Standards Institute (ANSI), and others.
• Serves as a healthcare engineering advisor, engineer consultant, engineer designer, contract administrator, project manager, construction coordinator, and instructor during the design and construction of all projects assigned.
• Provides healthcare engineering support to all assigned projects.
• Performs the duties of a Contracting Officer Representative (COR) on professional design and construction projects, training service staff on technical issues and assisting the service staff on the completion of technical and administrative issues regarding infrastructure related operations of the medical facility.
• Serves as the Integrated Project Team (IPT) Chairperson, comprised of diverse and multidiscipline professional team members, consisting of internal and external stakeholders, and is a recognized expert in project management. Participates in planning deliberations and contributes significantly to the management decision-making process through teamwork, innovation, coordination, and collaboration with other senior members and stakeholders to ensure objectives are met toward meeting the healthcare system's overall strategic plan goals.
• Maintains COR certification to oversee the administration of Facility Engineering Service's Architect/Engineer and Construction Contracts.
• Supports and advances patient care by applying engineering and managerial skills to healthcare engineering as demonstrated by the following major responsibilities:
  • Conducts capital asset and infrastructure planning and design for the medical facility spanning initial strategic planning, concept development, design, construction, and effective implementation of complex buildings, utilities, and medical support systems.
  • Manages healthcare engineering project design and administers construction in accordance with VA policies and procedures, VA Design Guides, VA Design Manuals, VA Master Specifications and related industry codes and standards.
  • Performs healthcare engineering project construction management and post project activities while ensuring continuity of building and utility services for medical facility operations.
  • Assists in the provision of a continuing education program for clinical staff and maintenance personnel addressing the principles and application of building and utility systems in the delivery of health care.
  • Assists in development and implementation of the environment of care program that meets current Joint Commission, Food and Drug Administration (FDA), College of American Pathologists (CAP), NFPA, and VA requirements, particularly as it relates to construction safety and infection control.

VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Major Duties:

• Performs administrative support work in connection with the care and treatment given to patients in the Rec and/or PM&R Department. The Lead MSA works collaboratively in an interdisciplinary coordinated care delivery model.
• Coordinates with the patient care team to review clinic utilization by using various reports(e.g. Clinic Utilization Statistical Summary), ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, and makes any necessary adjustments
• Plans, distributes, and balances workload among employees in accordance with priorities, established workflow, job specialization, and the capabilities of the employees. Sets and adjusts short-term priorities. Assures timely accomplishment of the workload.
• Performs a variety of administrative functions which includes management of program/clinic day-to-day operations and assisting with clinic access contingency plans, assuring coverage of all areas of responsibility, conducting ongoing reviews to ensure quality of work, ensuring timely & accurate scheduling of appointments, providing guidance to staff members to include changes in policies and procedures, distributing and balancing workload.
• Observes workers' performance and conducts regular work performance evaluations/audits. Communicates to supervisor when all required standards are met or work not meeting established standards. Provides feedback to supervisor on both work and administrative matters.
• Manages clinic appointments using established business rules including but not limited to consultations, scheduling, electronic wait lists, recall reminder, encounter action required reports, insurance capture, AudioCare, and missed opportunities.
• Possesses knowledge of VHA Directives, Facility Policies and Standards of Practice, and Department/Program Policies and Standards of Practice as related to appointment scheduling processes and procedures, consult management and access to care. Applies this knowledge to clinic/program operational activities.
• Maintains records and statistical data as requested for the purpose of clinic utilization, access, and efficiency reports. Collects and compiles information as needed to carry out the work of the program, clinic, and/or department.

The Minneapolis VA Health Care System is seeking a Board Certified/Board Eligible physician to work as the Medical Director of the Community Living Center (CLC). Responsibilities include medical direction of the CLC program, supervision of provider staff Physicians and Nurse Practitioners, and leadership related to quality improvement projects and accreditation programs.

The Minneapolis CLC is an 80 bed program, consisting of 3 units providing various levels of transitional and long term care. There is a specialized secured memory care unit within the CLC with a 10 bed capacity. The main source of referrals to the program is internal to the medical center, with residents having an average length of stay between 30 and 40 days. The CLC is staffed by an interdisciplinary team consisting of provider staff (MD, NP), occupational therapy, nursing, physical therapy, psychology, speech and language therapy and social work.

In addition to CLC, the incumbent will serve as a liaison to the provider staff at the affiliated State Veterans Homes. The Incumbent will also partner with an inpatient Hospice and Palliative care program located in a portion of the CLC.
The Minneapolis CLC program participates in training of internal medicine residents, hospice and palliative care fellows and other trainees as assigned.

We are seeking applicants who are board-certified in Internal Medicine, Palliative Medicine, Geriatrics or other related field and have a strong interest in management, supervision and leadership.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): A recruitment incentive is authorized for highly qualified applicants.

Education Debt Reduction Program (Student Loan Repayment):This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Work Schedule: Monday - Friday, 0800 - 4:30, with on-call