Total 24 job vacancies by Highmark Health

Company :

Job Description : 

JOB SUMMARY

This job provides Information Security and Risk Management services for the Organization. Works with peers within security, HM Health Solutions customers and application teams to ensure alignment with current and future security needs. Manages activities of various Information Security personnel. Makes decisions on personnel actions (promotions, hiring, terminations, etc.). Develops talent, addresses resource management, cultivates capabilities of staff, planning and coordination of work, and managing performance. Conducts the oversight of security technology products for network, systems, and data. Controls expenses within the operating unit and is responsible for meeting budget goals. Actively contributes to the Information Security ans Risk Management (ISRM) strategic planning process by working with the Directors to develop and implement department strategic plans and action steps that support the corporate strategic objectives. Actively involved in the coordination, implementation, problem solving, communication, and training of new technologies and processes, as they are developed and moved into the environment. Develops and presents Information Security awareness and training programs.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities including, but not limited to: involved in hiring and termination decisions; coaching and development; rewards and recognition; performance management and staff productivity.
• Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Provide oversight of all aspects of project management to ensure continuous improvement of processes: negotiate and collaborate with leadership and staff to develop security solutions and options; develop and adhere to internal standards and strategies; ensure adherence to approved methodologies; coordinate resources, time, contingency plans and risk management.
• Provide leadership to the department: lead and champion organizational change; encourage participation in activities that support relationship development; champion information security innovation; encourage and enforce proper training in regards to security issues.
• Ensure compliance to Corporate and Information Security policies, standards and  procedures.
• Communicate effectively with all levels of the organization: facilitate meetings; plan, design and provide presentations; represent HM Health Solutions with outside entities; prepare divisional procedures, policies, reports and correspondence;  spread awareness of new and existing security threats; provide oversight regarding metrics, funding, budgets and resources. 
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor’s Degree in Information Security, Information Systems,  Information Assurance, Computer Science or related field

Substitutions 

• 6 years of relevant experience substitution for a Bachelor's Degree

Preferred

• Master’s Degree in Computer Science, Information Security or related field

EXPERIENCE

Required

• 7 - 10 years in Information Security and/or Information Risk Management and/or Information Technology
• 7 - 10 years in developing, communicating and presenting Information Security and Risk Management concepts to varying audiences                  
• 1 - 3 years in mentoring others in a leadership role                            
• 1 - 3 years in Staff Management  
• 1 - 3 years in developing and executing strategic plans to realize business objectives

Preferred

• 10 - 15 years in Information Security and/or Information Risk Management and/or Information Technology
• Experience managing an information security function using the HITRUST Common Security Framework (HITRUST CSF), or the NIST 800-83 cyber security framework                  
• Experience supporting SSAE 16 or SOC 2 Security Trust Principle audits                           
• Experience establishing budgets and meeting fiduciary goals
• Security industry organization participation/leadership (HITRUST, ISACA, InfraGard, ISC2, ISSA, etc.)

LICENSES AND CERTIFICATIONS

Required

• None

Preferred

• Certified Information Systems Security Professional (CISSP) OR
• Certified Information Security Manager (CISM) OR
• Certified in Risk and Information Systems Controls (CRISC) OR
• Information Technology Infrastructure Library (ITIL)

SKILLS

• Knowledge of regulatory requirements such as Health Insurance Portability and Accountability Act (HIPPA), Payment Card Industry Data Security Standards (PCI DSS), and FIPS-140
• Strong teamwork and interpersonal skills                              
• Experience in leading process improvement initiatives                      
• Ability to motivate high performance, multi-discipline teams                            
• Demonstrated competency in project execution
• Demonstrated abilities in relationship management

Languages (Other than English)

None

Travel Requirement
0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches/Trains others regularly

Frequently

Travels regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (Sales employees)

Does Not Apply

Physical Work Site Required

Yes

Lifting: up to 10 pounds

Does Not Apply

Lifting: 10 to 25 pounds

Does Not Apply

Lifting: 25 to 50 pounds

Does Not Apply

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

GENERAL OVERVIEW:  

Coordinates media relations and prepares external communications.  Plans, prepares and relays information concerning the organization to the press and the wider community to gain understanding and acceptance for the organization.  Develops and maintains lines of communication with media contacts and other external audience groups.

ESSENTIAL RESPONSIBILITIES: 

• Manage projects and provide consultation on a variety of media and communication initiatives,  including media inquiries and interviews, press conferences and other communications activities. Develop communications plans and approaches, news releases, fact sheets, background papers, message points and a variety of other communications materials. 
• Manage media inquiries, research and develop corporate positioning on key issues, provide background on the issues, develop, write and edit appropriate communications materials and messages for a variety of audiences including the media, member services, sales, government affairs and other Highmark business units under strict deadlines. 
• Work with key business units across the corporation to ensure that consistent messages are being developed and communicated about issues impacting the corporation.
• Work with key business units across the corporation to ensure that consistent messages are being developed and communicated about issues impacting the corporation.
• Develop proactive media relations opportunities to position Highmark as a leader in the health care insurance industry.
• Serve as Highmark spokesperson with the news media and other external audiences on key health care issues affecting Highmark.
• On an ongoing basis, meet with key business units to identify issues and opportunities to position Highmark in the media and with key stakeholders. 
• Other duties as assigned or requested.

QUALIFICATIONS:

Minimum

• High School Diploma or equivalent 
• 3-5 years of relevant, progressive experience in the area of specialization. Exempted experience requirements effective August 2016.

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

THIS POSTING IS INTENDED FOR ACBA PROGAM PARTICIPANTS TO APPLY.

SUMMARY OF JOB RESPONSIBILITIES 

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals.  To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business.

REQUIRED QUALIFICATIONS 

Bachelor’s degree.
Pursuance of a graduate degree full or part-time in an accredited college or university. 

ESSENTIAL JOB FUNCTIONS 
1. Communicate effectively. This position displays effective communication skills while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems. 

2. Under supervision, provide professional services as appropriate to the day-to-day operating objectives of the area.  Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.

3. Undertake and/or participate in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization. 

4. Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability. 

5. As specifically requested by management, conducts research and reporting inclusive of recommendations or alternative proposals for action. 

6. Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit. 

7. Perform miscellaneous job-related duties as assigned. 

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

The job maintains a safe and secure environment for patients, visitors and staff at AHN hospitals and clinics.  The incumbent enforces AHN policies and procedures while patrolling the facilities, grounds and other areas.  Responds to all emergency situations throughout assigned AHN facilities and investigates and manages all security incidents and hazards on premises.  This will include responding to and resolving disputes, removing unwanted, unauthorized or disruptive individuals from AHN property and executing lawful arrests if necessary.  Provides excellent customer service to patients, visitors and staff during all interactions.  

ESSENTIAL RESPONSIBILITIES

• Conduct proactive motor vehicle and foot patrols of AHN property and adjacent areas.
• Respond to all emergency situations throughout AHN hospitals; utilizing de-escalation techniques when required as well as restraining combative or disturbed patients.
• Testify in court and hearings when involved in arrest situations.
• Assist with traffic control when necessary
• Complete reports and incident documentation as required.
• Other duties as assigned.

EDUCATION

Required

• High School Diploma/GED

Substitutions

• None

Preferred

• Bachelor's Degree in Criminology

EXPERIENCE

Required

• 3 - 5 years in Security

Preferred

• None

LICENSES AND CERTIFICATIONS

Required

• PA Act 235 Certification (obtained within 90 days of hire)
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
• CPR/AED

Preferred

• None

SKILLS

• Problem Solving & Decision Making
• Security/Safety
• Communication Skills

Language (Other than English)

None 

Travel Required

0%  - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Does Not Apply

Travel regularly from the office to various work sites or from site-to-site

Does Not Apply

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

*This is a hybrid role to Pittsburgh requiring at lea 3 days a week in office

This job defines, plans, and delivers of complex Human Resources programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for HR and the business.

ESSENTIAL RESPONSIBILITIES

• Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross-functional activities/projects.
• Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.
• Acquire understanding of the business objectives for an assigned area.
• Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action, as needed, to maintain the viability of the Program.
• Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life-cycle.
• Adhere to the Organization's project management methods, project life-cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices.
• Other duties as assigned or requested.

EDUCATION

Required

• High School Diploma or equivalent

Substitutions

• None

Preferred

• Bachelor's degree

EXPERIENCE

Required

• 4 years of experience in a project manager role

Preferred

·        PMP certification or equivalent training

·        Healthcare industry business and operational knowledge

·        Human Resources business and operational knowledge and experience

·        Experience managing large, complex projects

·        Very good leadership skills

·        Very good organizational and planning skills

·        Experience with cloud-based project management applications

​

LICENSES AND CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Experience with customer relationship management
• Presentation skills
• Negotiation skills
• Experience with conflict resolution
• Experience with Risk Mitigation Planning

Language (Other than English)

None

Travel Requirement

0% - 25%

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

This job will guide the strategy and coach a team in establishing an industry-leading design system for Highmark Health. Building scalable solutions and tools to enable design teams to create experiences that will transform healthcare and help our members live their best lives. This job will focus on developing components, documenting the design system, and supporting its growth and evolution.

ESSENTIAL RESPONSIBILITIES

• Lead cross-disciplinary teams (development, content, research, stakeholders) to solve complex experience needs by implementing an expressive, scalable, and intuitive design system across our platforms.
• Clearly define and document the decisions and design principles utilized while creating the components, including UI states, accessibility guidelines, and interactions.
• Guide and actively contribute to the creation of a scalable and elegant design system to ensure quality, speed, and innovation across the products and experiences we enable. 
• Mentor designers to understand the problems the system will solve, chunk their work into a manageable and clear plan, and properly leverage user research.
• Act as an ambassador for design championing and driving cultural change, unafraid to challenge the status quo and reimagine how we do business to deliver superior customer experiences.
• Foster collaboration by involving others as early as possible to understand their needs and determine how to improve the design process.
• Steward the system's evolution by creating efficient workflows to vet contributions and provide guidance and support to adopting design teams. 
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in UX Design, Human-Computer Interaction, or a design related field

Substitutions

• 6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

• None

EXPERIENCE

Required

• 5 years in the Design industry with a proven track record leading designers to deliver successful products. 

To Include

• 1 year of creating and maintaining design systems

Preferred

• 1 year in highly regulated industries such as medical-device/healthcare or financial institutions 
• 1 year collaborating with Front-end engineers to support meeting the needs of a robust library and design system 
• 1 year creating accessible designs with experience working within regulations and guidelines (i.e., WCAG) to advocate for inclusive design for all users
• 1 year utilizing strong facilitation, collaboration, and consensus-building skills, with extensive experience in presenting to large cross-functional teams and Senior/Executive leaders 

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• UX Certification Coursework

SKILLS

• Bring passion and curiosity about design systems, emerging technology, and design trends to help other designers understand potential pitfalls and opportunities of design systems
• Comprehensive understanding of best practices for design systems, user experience standards, and guidelines for building within digital platforms, including web, iOS, and Android
• Demonstrates strong competency of user-centered design process and execution of end-to-end product experiences and scalable design systems for medium – large organizations
• Advanced knowledge of current industry design and prototyping tools (e.g., Figma, Sketch, Principle), with a strong skillset in creating components and shared library functionalities 
• Highly organized, self-starter with the ability to work on multiple projects at once with little oversight and deliver high quality, pixel-perfect work on time in an Agile environment 
• Knack for design thinking exercises and human-centered (HCD) facilitation methods to solve complex challenges 

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

This job creates data-driven insights which identify actionable opportunities aligned to the Quadruple Aim of Healthcare: lower per capita health care costs, improved outcomes from and quality of care received, and optimal member/patient and provider experiences with care delivery. The incumbent serves as a consultative subject matter and technical expert for internal and external customers, leveraging advanced analytical expertise and experience to aggregate, analyze and understand patterns in varied and complex data; and articulates analytic findings, business implications, and recommendations to realize identified opportunities.

ESSENTIAL RESPONSIBILITIES

• Supports the design, development, execution, dissemination and interpretation of clinical and population health analyses, metrics and reports using clinical, member, financial and administrative data to identify, develop and/or monitor actionable opportunities for improving health and healthcare outcomes and clinical quality and costs of care, efficiently and effectively managing projects to successful completion.
• Establishes strong, collaborative and effective relationships and communication with internal and external clinical, administrative, operational, financial and technical stakeholders to ensure analytics are actionable and aligned with organizational strategic priorities, needs, plans and resources.
• Serves as a strategic business partner to internal and external stakeholders as demonstrated by providing thought leadership and subject matter expertise.
• Supports Senior and Lead level analysts with consultative, technical, subject matter and business expertise mentorship to colleagues across the enterprise.
• Other duties as assigned or requested.

EXPERIENCE

Required

• 2 years of Leading the design, execution and dissemination of clinical and population health reporting, analyses and studies of progressive scope and complexity
• 2 years of Coding languages, analytical software, systems, tools and processes using claims, clinical, enrollment and provider data
• 1 year of Project leadership in a complex, matrixed environment (payer and/or provider preferred)
• 1 year of Providing analytical consultation to clinical, administrative, operational and financial stakeholders

Preferred

• None

SKILLS

• Demonstrated record of data-driven discovery, intense intellectual curiosity, and a passion for working with data to answer important questions about clinical care and population health that drive the Quadruple Aim
• Strong working knowledge of coding languages, relational databases, quantitative and qualitative analytic methodologies, advanced analytics and statistics
• Excellent communication and facilitation skills with project team members, stakeholders, executives, and external customer, exceptional written and oral presentation skills, proven ability to communicate interpersonally and technically with technical and non-technical, and internal and external audiences, and the ability to lead through influence
• Healthcare industry expertise and experience, knowledge about the shifting healthcare environment including trends concerning health insurance, healthcare delivery, provider relationships and regulatory issues
• Sophisticated knowledge of how organizations work and how to get things done through formal and informal channels
• Exhibition of perseverance through energy, drive and demonstrated success when resistance or setbacks are encountered
• In-depth understanding of and experience with both clinical and business processes, and the ability to identify opportunities for improvement and develop solutions
• Demonstrated ability to informally lead matrixed teams of technical, clinical, administrative, financial and operational staff to achieve shared organizational objectives and strategic goals

EDUCATION

Required

• Bachelor's degree in Public Health, Nursing, Economics, Health Sciences, Informatics, Biostatistics, Statistics, Epidemiology, Pharmacy or related field OR 6 years of relevant work experience in lieu of a Bachelor's Degree

Preferred

• Master's degree in  Medicine, Public Health, Nursing, Economics, Health Sciences, Informatics, Biostatistics, Statistics, Epidemiology, Pharmacy or related field

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

***This is a hybrid position that would require you to be onsite up to 3 days a week at either our Camp Hill, PA or Pittsburgh, PA locations.

This job is responsible for managing the execution of a comprehensive internal audit  program for Highmark Health and its subsidiaries and affiliates.  This includes conducting audits and internal control assessments in a manner in which all relevant risks are assessed in an efficient manner to determine completeness, accuracy, validity, and restricted access and/or effectiveness of the control environment. The Internal Audit department is dedicated to providing objective assurance and consultation designed to add value and improve enterprise-wide operations and support compliance.  Internal Audit helps the organization to accomplish its objectives by bringing a systematic, disciplined approach to evaluating and improving the effectiveness of risk management, control and governance processes by providing insight and recommendations based on analyses and assessments of data and business process.  The scope of audit and advisory engagements is broad, and includes the efficiency of operations, the reliability of financial reporting, deterring and investigating fraud, safeguarding assets, and compliance with laws and regulations, including but not limited to, control design and testing in support of compliance requirements.  Audit and advisory projects often address management requests and consultation to provide comfort over identified risks, new business processes, strategic initiatives and vendor reviews.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

• Audit & Advisory Engagement & Issue Management - Provide leadership role and collaborates with the Director and other members of the team, including business owners to plan and execute audit and advisory engagements in an efficient and effective manner. Through completion of engagements, demonstrates and applies a thorough understanding of complex financial and operational processes and/or complex information systems at the enterprise. Executes audits in accordance with standards defined by the International Standards for the Professional Practice of Internal Auditing.

• Audit & Advisory Engagement Planning - Interact and maintain productive business relationships with business leaders and individual contributors at all levels.  Collaborates  business partners and staff on solutions to support effective and efficient execution of audit and advisory engagements. Be a valued business partner worthy of providing feedback and consultation related to existing or emerging internal controls, compliance matters, and audit findings. 

• Manages and maintains a risk based Internal Audit & Advisory Services Plan which is  flexible, agile and connected to newly emerging risks changing business needs. This includes developing, deploying and communicating necessary staffing needs.

• Audit & Advisory Reporting and Monitoring - Accountable for managing and monitoring the completion of remediation efforts and manages timely follow-up audits as necessary.

• Partnership & Communication - Interacts and maintains productive business relationships with business leaders and individual contributors at all levels. effective and efficient execution of audit and advisory engagements.  

• Seeks out opportunities to create innovative, efficient and value added audit procedures through the use of tools supporting enhanced data analytics and robotic process automation.

• Ensures synergy with other Enterprise Risk and Governance Department efforts to facilitate appropriate communication, and leverage work performed where practical and possible.  

• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Accounting, Finance or related field 

Substitutions

• 6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

• Master's Degree in Accounting, Finance or related field

EXPERIENCE

Required

• 5 years in Auditing and/or Accounting

To Include:

• 3 years of Project Management 

• 3 years in a management role

Preferred

• 2 years of Audit Leadership with moderate to large sized teams OR

• 2 years with Insurance / Healthcare provider

LICENSES or CERTIFICATIONS

Required

• None

Preferred (any of the following)

• Certified Public Accountant (CPA)

• Certified Internal Auditor (CIA)

• Certified Fraud Examiner (CFE)

• Certified Information Systems Auditor (CISA)

SKILLS

• Excellent written and verbal communication skills. Ability to appropriate package information and tailor message to respective audiences.

• Demonstrates and applies a thorough understanding of complex financial and operational processes and/or complex information systems.

• Proven management and leadership skills with the ability in influence and motivate others while managing strict project and reporting deadlines. 

• Excellent analytical skills with a demonstrated ability to identify unusual trends/circumstances and solve complex problems.

• Stays abreast of changing Institute of Internal Auditor standards and leading audit practices, leading internal audit technologies, as well as relevant business and industry trends.

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

This job supports the organization through establishing new financial processes, providing complex financial modeling for new business strategies and providing advisory services to business leaders as they evaluate opportunities for strategic investments and capital planning.  This job will help internal customers throughout the family of companies to assess viability of strategies, evaluate financial results and risks to performance and establish new financial processes to support an evolving business.

ESSENTIAL RESPONSIBILITIES

• Establish and maintain strong working relationships with customers of all levels, and interact on a regular basis with business leaders and senior leadership through the company and its subsidiaries.
• Project Execution and Reporting: includes executing project efficiently and effectively and ensuring that all agreed-upon customer deliverables are produced in an efficient and effective manner and meet or exceed customer expectations.  Will be required to work independently and directly with customer management (likely engaging directly with leadership) and ensuring that a cross functional / divisional view is provided in the context of the work. 
• Project Execution and Reporting: will report periodically on the status of the project and identify corrective actions if need to course correct and ensure potentially changing expectations are managed.  Consistent communication with department leadership and customer leadership will be required to report status, identify risks to projection deliverables and provide advice on areas of potential options to still accomplish business objectives.  Will direct employees from other departments to accomplish project goals and will review progress of team members, provide quality control of deliverables and provide relevant feedback as necessary.
• Project Initiation and Planning: includes identification of potential customer needs and services, gathering a detailed understanding of the business objectives, collaborating with the business owners to gain acceptance and approval of support to be provided and deliverables to be provided at the end of the project.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Business Administration/Management, Finance, Accounting, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree. 

Preferred

• Master’s Degree in Business Administration/Management, Finance, Accounting, or related field

EXPERIENCE

Minimum

• 5 years of experience in a financial role within an organization
• 3 years of experience presenting financial results to executive audiences
• 3 years of experience in project oriented roles and managing indirect resources

Preferred

• Advanced business / financial knowledge of payor or provider
• Experience in people management
• 2 years of management experience

SKILLS

• Strong written and oral communications skills, including presentation skills
• Strong relationship building skills
• Client focused with strong financial and business process acumen
• Self-starter with the ability to work under pressure independently and as part of a team
• Ability to problem solve, think strategically, and act proactively in periods of ambiguity to create trust and confidence with leadership and customers
• Advanced knowledge of financial processes, modeling and business drivers will be required in order to visualize, articulate and advise the business in order to assess highly complex issues of an integrated delivery system and the economics of the system

CERTIFICATIONS/LICENSURE

Required

• None

Preferred

• CPA

TRAVEL REQUIREMENT

0 - 25%

LANGUAGE REQUIREMENT (other than English) 
None

PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS
Position Type

Office-Based

Teaches/Trains others regularly

Frequently

Travels regularly from the office to various work sites or from site-to-site Frequently

Works primarily out-of-the office selling products/services (Sales employees) Does Not Apply

Physical Work Site Required  

No

Lifting: up to 10 pounds   

Does Not Apply

Lifting: 10 to 25 pounds

 Does Not Apply

Lifting: 25 to 50 pounds  

Does Not Apply

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

GENERAL OVERVIEW:  

Coordinate, execute and disseminate primary research projects in order to provide insights and information regarding markets, competitors, customers, and effectiveness of campaigns. Research will be conducted and managed in a way that supports business decisions, measuring performance, and provides strategic guidance to the organization at a department and overall level.   

ESSENTIAL RESPONSIBILITIES: 

• Manage and coordinate the entire research process of each assigned project to assure that the research methodology, instruments and vendors are the best fit for achieving results.  
• Evaluate, negotiate with, contract, coordinate and manage vendors and temporary services on continuous project-by-project basis.
• Coordinate quantitative and qualitative research projects (focus groups, in-depth interviews, satisfaction surveys, etc.) throughout the entire process, which includes managing the recruitment process for participants through the development of recruiting guidelines and supervision of the recruiting process itself.  Responsible for the review and presentation of final deliverables to key stakeholders.
• Identify and monitor key industry trends and activities, as well as provide proactive research on competitor activity.
• Manage the preparation of reports developed from the research data collected, whether the information is qualitative, quantitative or both.   Analyze research results and develop insightful research reports based on the analysis.  Incumbents (case by case/level) may be required to provide recommendations to management.
• Act as subject matter expert with respect to key research findings.  Report on methodologies used and provide insight on findings.  May also act as lead project manager for high-profile projects, and utilize other department members to obtain/compile facets of the project. Manage ongoing, complex, long-term projects Identify need for implementing new processes/ongoing projects. 
• Establish and maintain a knowledge management process for the collection, synthesis, and dissemination of pertinent market, strategic, and competitor information.
• Other duties as assigned or requested.

QUALIFICATIONS:

Minimum

• Bachelor’s degree in Business or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• Experience in Marketing Research*
• Prior experience with developing and presenting analysis of primary research data is essential

* Marketing research experience is defined as having worked as either a project manager or lead research analyst for a minimum of 5 years. Work on ether the client or vendor side of the research industry is acceptable.  Previous experience in marketing research with insurance is a plus.

Preferred

• Master’s Degree in Business Administration
• Prior experience in Health Care / Health Insurance
• Proven expertise in customer satisfaction research / programs

Knowledge, Skills and Abilities 

• Training in specific marketing research methodologies such as statistical analysis, focus group moderating, are a plus.
• Experience mentoring and/or overseeing co-workers and/or reporting staff.
• Proficiency in all Office products (Word, Excel, PowerPoint) as well as technical ability to learn various other data and online applications.

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

***CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies.  Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members. Focus is on clinical data exchange between Highmark and providers via cloud-based applications.

ESSENTIAL RESPONSIBILITIES

• Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general  production support, meeting defined scope, target dates and budgets with minimal or no defects.
• Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.
• Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs.
• Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary.
• Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.
• Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.
• Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor’s degree in Information Technology, Computer Science or closely related field

Substitutions

• None

Preferred

• Master’s degree in Information Technology, Computer Science or closely related field

EXPERIENCE

Required

• 5 years of experience as a developer
• Experience with Project Management tools
• Experience with databases
• Experience with multiple coding languages

Preferred

• Practical experience with Java, FHIR, API development, Angular
• At least 3 years experience as a full-stack developer in the cloud (GCP ideally)
• At least two years development experience using FHIR standards

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Google Professional Cloud Developer, Google Cloud DevOps Engineer

SKILLS

• Problem solving, root cause analysis, and issue resolution
• Demonstrated leadership skills
• Experience in Healthcare or Health Insurance Industry
• Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

***CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***

This job takes the lead in providing complex application development services in Highmark’s Google Cloud Platform environment, typically as part of a project team or in an application support role. Databricks Engineers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies.  They also provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. Able to guide and mentor less experienced team members.

ESSENTIAL RESPONSIBILITIES

• Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general  production support, meeting defined scope, target dates and budgets with minimal or no defects.
• Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.
• Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs.
• Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary.
• Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.
• Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.
• Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor’s degree in Information Technology, Computer Science or closely related field

Substitutions

• None

Preferred

• Master’s degree in Information Technology, Computer Science or closely related field

EXPERIENCE

Required

• 5 years of experience as a developer
• Experience with Project Management tools
• Experience with databases
• Experience with multiple coding languages

Preferred:

• 5 years of experience as a developer with demonstrated skills in:
  • Databricks
  • Python/Pyspark
  • GCP:  Big Query and PostgreSQL

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Certifications such as Python, Databricks, GCP

SKILLS

• Problem solving, root cause analysis, and issue resolution
• Demonstrated leadership skills
• Experience in Healthcare or Health Insurance Industry
• Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

This job is responsible for providers’ experience and approach to transformation as it relates to strategies for engagement, solution deployment, change management, and communication. This includes creation, oversight and leading the execution of a provider playbook, experience roadmaps, and engagement strategies. The incumbent is responsible for gaining provider partner buy-in into the transformation strategy, and will work with the markets, provider transformation leaders, and ECO functions to deploy the strategies related to provider transformation and engagement. This job will also lead the team that develops and executes on a cohesive provider education and communication plan for all providers, including new provider orientation and ongoing education plans, manuals, and online tools.

ESSENTIAL RESPONSIBILITIES

• Responsible for designing strategies that tailor all potential transformation levers (solutions, tools, products, etc.) and the associated resource model to a given provider and/or the provider network. Responsible for gaining provider support and increasing engagement and adoption of these levers.
• Design programs to support large-scale transformation initiatives within the largest and most strategic ~45 provider organizations. This includes, but isn’t limited to, creating change management strategies, incentives, recognition, and rewards that reinforce desired outcomes.
• Lead the team who develops and executes on an internal and external provider engagement and communication approach that that impacts the provider network. Implement communication plan and tactics associated with provider initiatives, including conducting outreach, facilitating provider education, and providing manuals and online tools.
• Responsible for developing and designing certain strategies for the most strategic providers, such as Rural Health Strategy, based on overarching guiding principles developed by senior leadership, and Customer Relationship Management (CRM) Strategy.
• Ensure development of operational activities essential to deploying levers to Providers, which includes deployment and implementation strategies, cross-functional collaboration and management of interdependencies, and ensuring measurable KPI reporting.
• Strengthen change capabilities in provider organizations and support the most complex changes impacting outcomes that support the Quadruple Aim. This role partners with others in the markets, provider transformation, and ECO organizations to identify barriers and provide a recommended path for changing provider behavior.
• Identify measures that support intended outcomes. Partner with external provider and internal partners to capture the metrics.  Implements meaningful ways to use the data to monitor and share progress.
• Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Other duties as assigned or requested.

EXPERIENCE

Required

• 7 years in consulting or relationship management role
• 7 years in the Healthcare Industry OR Health Insurance Industry
• 5 years in Leadership
• 3 years in Change Management

Preferred

• 10 years in consulting or relationship management role
• 10 years in the Healthcare Industry OR Health Insurance Industry
• 7 years in Leadership
• 5 years in Change Management

SKILLS

• Excellent oral and written communication skills, with the ability to influence and sell roadmap/improvement ideas to a multiplicity of stakeholders across all lines of business.
• Proactive in driving change and continuous improvement.
• Demonstrated influencing, and teamwork skills.
• Industry knowledge of Rural Health and / or CRM strategy in a provider setting.
• Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises.

EDUCATION

Required

• Bachelor's degree in business or health administration or relevant experience and/or education in lieu of bachelor's degree

Preferred

• Master's degree in in Business or Health Administration

​
LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

This role will develop and oversee execution of all approaches for improving performance within a specific provider system, and among the provider network. Responsible for setting the provider support model strategy and leading the team of resources deployed with our anchor providers/CIN’s, large/complex providers, and those supporting the rest of the market, to project manage and execute transformation plans and operational processes for achieving performance. This job serves as a senior executive representative of the Organization to the provider community and is responsible for owning provider relationships in conjunction with the Market Executives.

ESSENTIAL RESPONSIBILITIES

• Accountable to execute on the strategy of how the Enterprise supports our provider partners. Leads the team that operationalizes high priority strategic initiatives across the Markets & Transformation Office (MTO), Enterprise Clinical Organization (ECO), and other enterprise functions in relation to supporting the provider network. This includes executing upon all transformation levers with a given provider (cost solutions, reimbursement models, alignment strategies).
• Accountable for owning provider relationships for financial, operational, and clinical integration focuses within all markets, in coordination with the Market Executives. Ensures that the team has established key contacts in all critical areas of important provider entities.
• Provides executive direction for the overall provider relationship within the market. Leads the team that cultivates relationships with strategic partners, large/complex providers, and other providers as needed.
• Responsible for providers’ increased education and engagement around Highmark’s clinical and population health programs to help drive better patient outcomes and lower cost of care, and their performance in value-based programs.
• Ensure execution is effective, timely, and consistent and coordinated across markets. This will involve working deeply with leadership in the markets, ECO, and contracting to ensure consistent execution.
• Define the implications of key enterprise strategic initiatives, ensure the right resources and execution plans are in place to deliver, surface and help resolve concerns and issues, communicate provider partner feedback on efficiency and quality of programs, and communicate the status of efforts to senior leadership.
• Establish, execute upon, and continuously evolve a new operating model for the function, including the evaluation and realignment of resource needs to various areas in the enterprise. Evaluate current and future capability needs and help determine where resources should be aligned. Continue to determine how capabilities are organized to deliver the strategy, and how the function will interact with internal and external stakeholders.
• Establish a clear strategy to drive the overall effectiveness of the function, continuously eliminating or simplifying less value-add work and driving providers to maximize use of self-service. Create a culture of world class service and enhance/develop policies, procedures, and standard operating metrics of the department that will improve the overall operation and service delivery.
• Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

EXPERIENCE

Required

• 7 years of progressively responsible health care experience supporting health plans or provider systems.
• 7 years management experience.
• Work experience that included involvement with value-based care models and reimbursement or Population Health.
• Experience developing innovative partnerships between health plans and providers, value-based care models and reimbursement, or Population Health, with a strong preference for someone with a deep provider background.
• Management experience in a matrix environment that required executive interface and influence.

Preferred

• Extensive provider background
• Clinical background highly preferred
   

EDUCATION

Required

• Bachelor's Degree in a clinical or business administration field

Substitutions

• None

Preferred

• Master's Degree

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Company :

Job Description : 

JOB SUMMARY

This role is accountable for any program or strategic tactic to drive provider performance in the domains of reimbursement and network programs. Specifically, the incumbent will lead the strategy and creation of value-based reimbursement (VBR) & risk programs, as well as the overall provider inventive and payment strategy. The role also leads the strategy and creation of provider network designs and programs.

The incumbent is responsible for understanding regulatory trends and competitive advantages / disadvantages when formulating strategies. Accountable in any program design for the full business case including implementation strategy and working with rest of organization to ensure resources, technology, communications, training are in place. Programs should be ready to operationalize once transitioned. The incumbent will develop market rollout plans and roadmaps for the programs and will tie in enterprise and provider strategy into the creation of these programs.

ESSENTIAL RESPONSIBILITIES

• Responsible for the strategy and creation of provider reimbursement programs to position the organization competitively based on market trends and forecasting.
• Lead the team that builds, updates, and maintains and the multi-year roadmap for reimbursement program evolution. This includes custom VBR programs established with strategic provider partners, joint economic models, and standard models such as True Performance and Quality Blue.
• Responsible for creating on a holistic incentive and payment strategy, including RPM, STARS, and Quality programs. Gain approval from internal stakeholders, and communicate the support and requirements needed across the enterprise to operationalize.
• Develop and maintain HPN network design strategy, translating product / segment needs to provider and market executives.
• Oversee development of tools and analytics needed for identification, inclusion, and management of network participants. Oversee design and development of Network performance scorecards.
• Responsible for ensuring alignment strategy and tactical playbook drives volume to preferred networks in each market, and responsible for working with market executive function to set steerage goals.
• Oversee strategy for disruption and mitigation planning.
• Perform management responsibilities to include but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Other duties as assigned or requested.

EXPERIENCE

Required

• 10 years of relevant experience in large, complex, highly matrixed organization
• 7 years leadership experience
• 7 years in Healthcare Strategy, with strong preference for Payor experience
• Extensive knowledge of new and emerging trends in reimbursement, network and payment model design or management.
• Understanding of regulatory trends in reimbursement (CMS, Price Transparency etc.)
• Excellent written and oral communication skills with the ability to present complex information clearly and persuasively.

Preferred

• None

EDUCATION

Required

• Bachelor’s degree in business, Healthcare administration or a related field required.

Substitutions

• None

Preferred

• Master's Degree.

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice