Total 14 Manager level Education / Training job vacancies in Baltimore Police Department - HQ

[What you will be working on]

You will work with your team lead, project managers, vendors and business users to deliver solutions/applications and resolve users’ problems. You will evaluate and provide recommendations through fit gap analysis, identify alternative solutions and develop/enhance existing systems/subsystems. This role requires you to be hands-on and you will be involved in providing user support such as issues investigation and troubleshooting

[What we are looking for]

You should have a background in Information Systems or relevant disciplines and preferably with minimum of 5 years’ experience in systems analysis with one or more project implementation and at least 2 years’ experience in IT project management/IT compliance. You should be self-motivated with a positive attitude, have good analytical, communication, presentation, writing, problem solving and interpersonal skills. You should also have experience in one or more of the following:

- Good knowledge in software architecture design and system integration;

- Good project management and vendor management skills;

- Experience in managing and deploying Software as a service (SaaS) will be an added advantage.

- Knowledge in Academic domain and/or Continuing Education and Training (CET) landscape preferred

- Experience in Oracle PeopleSoft Technology (e.g. PeopleTools, PeopleCode, Application Designer) will be an added advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Lead the IT Governance and Security Team to:

- Develop frameworks and processes to support both Enterprise and Teaching & Learning business objectives of ITE

- Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure.

- Provide guidance to other IT and business units in the conducting and updating of risk assessment for IT projects and systems.

- Review to identify security risks and breaches to ensure the organisation’s assets and information are appropriately secured at all times.

- Communicate security basics to the general user population including formulating Security Awareness program to raise user awareness and understanding of basic security concepts

- Develop and updating of the IT Business Continuity Plan.

- Monitor and review compliance with risk management strategies and practices to ensure ICT-related activities are meeting Singapore Government Instruction Manual and relevant ICT security best practices.

- Working with project teams to collate, track deliverables and ensure timely update to IT & Digitalisation Steering Committee.

- Work with project teams to ensure timely submission on various polls, monthly/quarterly/yearly submission requests from internal and external bodies - Work collaboratively with other corporate oversight functions to identify and implement consistent and effective approaches to risk governance and control-based activities

- Work with internal units to conduct regular reviews and audit of IT systems and applications to ensure statutory compliance

- Liaise and support internal and external auditors to facilitate IT audits, reviews and timely closure of audit outcomes

- Provide secretariat support to IT & Digitalisation Steering Committee

- Lead in the investigation of cyber security incidents by working with other government agencies

[What we are looking for]

- Possess suitable academic or professional credentials in Information Technology, Computer Engineering, Computer Science or related fields.

- Possess relevant IT Governance, security and project management certifications (eg COBIT, CISSP, CISM, PMP).

- Minimum 5 years’ experience in either IT Governance and/or IT Security & Operations.

- Having experience in leading cross-functional teams in IT Governance and/or IT Security & Operations would be an advantage

- Possess leadership qualities as well as good people and collaboration skills. - Good presentation, verbal and written communications skills.

- Diligent, resourceful and able to multitask in a dynamic work environment - Meticulous in planning and tracking - Familiarity with tendering procedures, ICT Security Standards in Singapore Public Service and managing IT budgets would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates & Facilities Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

- Oversee the day-to-day M&E maintenance and operations of ITE’s premises;

- Manage the outsourced M&E term contractors to ensure that they deliver their services in accordance with the contractual requirements; and

- Implement upgrading/ renovation projects to ITE’s facilities including the preparation of technical specifications, appointment of contractors, and project management.

[What we are looking for]

·       Relevant educational credentials in Mechanical or Electrical Engineering or equivalent;

·       At least 2 years of relevant working experience; and

·       Possess good analytical, communication and interpersonal skills.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

• Formulate and implement systems and procedures to ensure that ITE’s physical assets are well-managed, maintained in good condition and in compliance with statutory requirements; and
• Implement Smart Campus and Green Building solutions to enhance the building performance and sustainability standards of ITE’s built environment.

[What we are looking for]

• Relevant educational credentials in Building/ Engineering/ Estates Management or other building-related disciplines;
• At least 5 years of relevant working experience; and
  Possess good analytical, communication and interpersonal skills.
• Candidates who have experience in Data Science/Analytics and/or Programming will be advantageous.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to perform system administration functions for the Windows and Redhat Linux operating system supporting various applications. Experience in virtualization (VMware) environment, Azure AssA O365 exchange and sharepoint online are also part of the job scope. In addition to operational support, you will also be involved in projects and new IT initiatives that involves multiple stakeholders.

[What we are looking for]

- You should have a minimum of 3 years’ experience in Information Systems or relevant disciplines, preferably in the areas of Microsoft server, Azure or Redhat platform.

- Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

• Administer various scholarships and award schemes at ITE HQ and College levels, including responsibilities to formulate & review scholarship and award policies, organise selection interviews of scholarship applicants, tracking & reporting of funds utilisation and preparation of donor reports.

• Administer various MOE Edusave awards, financial assistance and bursary schemes.

• Process and manage student records in ITE’s student administration system.

• Handle payment systems and reconciliation of finance journals.

• Design, automate processes and support the digitalisation needs of the Department and Division.

• Be adept in data analysis, visualisation and management of statistical data which require submissions to other governmental agencies.

• Lead, plan and coordinate ITE’s annual Student Achievers’ Award Ceremony.

[What we are looking for]

• At least 3 years of relevant working experience.

• Good IT knowledge. Knowledge of SQL will be an advantage.

• Good organisational skills.

• Flair for administrative & finance-related work.

• Able to work in a fast-paced environment and welcome challenges.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- You will work with your team lead, project managers, vendors and business users to deliver solutions/applications and resolve users’ problems.

- You will evaluate and provide recommendations through fit gap analysis, identify alternative solutions and develop/enhance existing systems/subsystems.

This role requires you to be hands-on and you will be involved in providing user support such as issues investigation and troubleshooting

[What we are looking for]

- You should have a background in Information Systems or relevant disciplines and preferably with minimum of 5 years’ experience in systems analysis with one or more project implementation and at least 2 years’ experience in IT project management.

- You should be self-motivated with a positive attitude, have good analytical, communication, presentation, writing, problem solving and interpersonal skills.

- You should also have experience in one or more of the following:

- Good knowledge in software architecture design and system integration;

- Good project management and vendor management skills;

- Experience in managing and deploying Software as a service (SaaS) will be an added advantage.

- Knowledge in HR, Finance, CRM, Academic domain preferred

- Experience in .Net, Sharepoint, Outsystem will be an added advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Liaising extensively with external vendors or internal stakeholders.

- Analysing customers business requirements.

- Translating customers’ requirements into requirements specifications.

- Identifying options for potential solutions and assessing them for both technical and business suitability.

- Drawing up specific proposals for new, modified or replacement systems.

- Hands-on individual and be able to work with vendor teams to deliver projects on the technical aspects.

The role requires you to be hands-on and you will be involved in providing user support such as issues investigation and troubleshooting.

[What we are looking for]

- Minimum 6 years of relevant IT experience with at least 2 years of Project Lead role.

- Experience in implementation of Projects using and technically competent in one or more of the following languages, tools and technologies:

• VB.Net, ASP.Net, C#.Net, MS SQL, Powershell

• Azure Data Factory, Databricks

• Azure Cloud • SharePoint 2019, SharePoint Online

• Visual Studio 2019 & DevOps

• RPA using UiPath - Strong Analytical skills and well verse with Software Life

Cycle and Problem Resolution methodologies

- Strong customer-service orientation, vendor management and good team player

- Possess can-do attitude, initiative, creativity and able to work under stringent timeline.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on] 

You will be expected to:

- Perform design, coding, testing, configuration and other related tasks during software development process.

- Ensure software quality, security and performance are met.

- Analyse and resolve technical issues arising from development, testing and deployment.

- Develop/update relevant process documentation.

- Implement applications in both traditional and low code platforms.

- Implement robotic process automation and streamlining to improve process and system efficiency.

- Involved in project management, budgeting, purchasing process.

- Undertake other responsibilities as assigned to support digitalisation effort in ITE.

[What we are looking for]
- Possess suitable credentials in IT or equivalent.
- Experience in the analysis, design, implementation and support of medium to large complex applications 
- Working knowledge of two or more of the following technology domains
-> Java, C#, PHP, Javascript 
-> SSIS, MSSQL, MySQL
-> ASP.net, Azure Cloud such as Azure App Service, Azure Function 
-> PowerApp, PowerAutomate, Outsystems
-> UiPath, Automation Anywhere
- Experience in DevOps and Agile software development processes is an advantage
- Experience in implementing Power Bi and other visualization tools is an advantage
- Ability to communicate effectively to stakeholders, gather customer requirements and translating them into functional specifications 
- Possess can-do spirit, initiative and a good team player

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

This will involve the evaluation and implementation of both new initiatives and migration of existing on-premises applications to the cloud. In supporting day to day business needs, you are also required to manage the cloud environments ranging from cloud administration of the compute resources, storage, backup/restore, monitoring to patch management in accordance with our ICT policies. Lastly, this role includes implementing the security architecture to ensure data security with the relevant cybersecurity tools like the Security Information and Event Management (SIEM) solutions and Privileged Identity Management (PIM).

[What we are looking for]

You should have a minimum of 5 years’ experience in Information Systems or relevant disciplines, preferably in the areas of AWS, Azure or GCP. Relevant cloud certifications would be preferred. Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

The Administration Officer works in a team to provide administrative support to the Industry-based Training Division.  Reporting directly to the Department Manager, his or her responsibilities include the following:

- In charge of the administration of training schemes

- Perform accounts payable and receivable and monitor fees charged to training partners

- Administer government grants including disbursements and reporting

- Manage procurement processes and support overall budget management

- Manage data and handle data analysis and reporting

[What we are looking for]

You should have at least 2 years of work experience, a flair for administrative & finance-related work, able to multi-task and work independently, and be responsive to customer needs. You are expected to be proficient in digital tools such as Microsoft Excel, and prior work experience in data analysis will be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

• You will formulate and implement policies on assessments related to lifelong learning, at the workplace and also at ITE colleges

• You will work with internal and external stakeholders to plan and administer valid, reliable and fair assessments for various trade areas

• You will be involved in developing and deploying computerised systems to support robust assessment processes

• You will guide and audit training partners to ensure that assessment standards are upheld across different training schemes

• Your operational duties include facilitating and supporting the conduct of assessments from the nomination of assessment personnel, scheduling of assessments, developing assessment instruments, processing and analysis of results

[What we are looking for]

• You should enjoy engaging and collaborating with people from all walks of life.

• You should be adaptable, analytical and resourceful

• You should have a keen interest in technology-enabled innovation, project and operations management

• Experience preferred but not essential: building effective team relationship and managing team performance

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

• Perform integration with ITE’s Enterprise e-Learning systems where applicable to make the applications and digital resources available for lecturers and students through these platforms,
• Provide user and maintenance support for applications that have been developed, including investigating, troubleshooting, analyzing and solving application errors,
• Support analysis of learning data to help lecturers gain insights into students’ learning behavior, performance gaps and learning needs,
• Assess and monitor the impact and effectiveness of learning interventions at the individual learner and/or organization level,
• Work with technical team to test and ensure that the e-learning packages are working well in the learning management system,
• Partner with the technical team in training activities that are pedagogy related,
• Develop resources to help end users acquire technical competency in the use of e-learning packages.

[What we are looking for]

• Suitable credentials in Computer Science, Information Technology or equivalent with at least 3 years of experience in the field of learning content development / educational technology
• Strong application development, content authoring and IT knowledge skills e.g. JavaScript, Python, Unity, HTML5, CSS, PHP scripting
• Adequate experience with educational technologies including enterprise systems and Generative AI tools for course delivery, content authoring tools with different types of media such as videos, audio and graphics.
• Excellent interpersonal and communication skills, both verbal and written
• Experience with emerging technologies in Generative AI, cloud computing, data analytics and new media for learning is an added advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will provide administrative support in the Procurement Services Department.

[What we are looking for]

You should have background in Finance/ Business/ Accounting or equivalent field and with at least 2 years of relevant work experience in Procurement. Proficiency in the MS Office and financial software applications is essential. Experience in public service procurement practices, data analytics and digital visualisation tools will be an added advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.