Total 6 customer service job vacancies in Education / Training category in WA - Remote - East Kimberley Region

• Applies a wide range of mathematics, statistics and qualitative and/or quantitative methods to conduct studies, initiate new areas of study related to the data used in and for the government-wide category management program.
• Supports the development of analytical and/or mathematical models analyzing complex data related to category spend, agency-specific best in class or spend under management, small business utilization and cost avoidance.
• Plans, designs and develops key performance indicator (KPI) requirements and methodologies for reporting on metrics relative to the government-wide category management program. Prepares recommendations for potential changes/adjustments to KPIs and other metrics.
• Provides technical expertise and feedback to management regarding the development of highly visible, complex business oriented reports and metrics to measure and track program performance.
• Serves as the subject matter expert (SME) for troubleshooting data capturing processes, procedures and systems to ensure data quality.
• Prepares written and oral reports or presentations regarding study findings, conclusions, and recommendations for leadership. Synthesizes highly technical information for non-technical audiences.
• Supports program management efforts such as identifying requirements for automated analytical tools, defining standard processes and methodologies, documenting best practices, and developing appropriate program content to be used on Category Management dashboards related to analyses performed.

The selectee will serve as a(n) Training Development Specialist (Reemployed Annuitant and ICTAP Only) in the Office of Investigations, International Programs Division. Typical work assignments include:

• Maintaining awareness of cybersecurity threats, techniques, challenges, personnel recovery and investigative procedures.
• Serving as a United States Secret Service subject matter expert in the areas of protection, investigations, and personnel recovery to present training content to foreign partners and USSS employees at formal training courses, seminars, and ad-hoc briefings.
• Serving as project manager for staff/contractor actions and overseeing pilot projects to demonstrate efficiency and effectiveness of training programs.
• Researching new and applicable technology and equipment for the PR Program.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to:
• Plans, develops, designs, delivers, and evaluates education, training, and career development programs for VS personnel on a national basis.
• Provides leadership and serves as the coordinator, consultant, and troubleshooter for the programs, methodologies, and techniques for evaluating the effectiveness of training programs.
• Develops techniques and surveys to appraise performance, skill, and knowledge levels of training participants.
• Uses the findings of evaluations to design, develop, revise, and improve training programs.
• Assesses, identifies, recommends, uses, and trains others on the use of distance-learning approaches and tools for training sessions.
• Adopts, recommends, and develops new and innovative training and development approaches to experimental or training activities when traditional approaches are not applicable or effective.
• Participates in developing and establishing policy, procedures, and guidelines for the delivery of training and development programs.

Service Care Solutions are recruiting Permanent Registered Mental Health or Registered Learning Disability Nurse to work within an Assessment and Treatment Inpatient Unit in Hull.

Shifts: Monday to Sunday

Contract: Permanent Full Time

Pay: Agenda for change: £28,407 to £34,581pa

The successful candidate will join a MDT team of nurses and healthcare assistants dedicated to patient care.

Our Learning Disability services are undergoing transformation to meet the evolving clinical requirements of a contemporary inpatient facility, and we are seeking individuals who can contribute effectively to this progress.

Successful candidates will play integral roles within a multi-disciplinary team, with opportunities to enhance their skills in working with patients with complex and demanding needs.

They will be instrumental in achieving tangible, positive outcomes that significantly improve patients' lives. These positions offer an exceptional chance to develop clinical leadership capabilities and foster personal and professional growth in a supportive and collaborative environment.

Candidates should possess a sound understanding of current policy directives and be adept at translating research into practice, with a commitment to the principles of Valuing People and Transforming Care. Generous relocation assistance is available for successful applicants.

Key responsibilities include:

• Leading shifts and delegating tasks
• Managing a caseload
• Developing and implementing Care Plans and Risk Assessments
• Chairing meetings
• Conducting Mental Capacity Assessments and Best Interest Meetings
• Providing personal care to patients
• Administering oral and intramuscular medication
• Assisting patients in accessing leave
• Managing and resolving conflicts, potentially utilising trust-approved techniques
• Conducting basic physical observations and engaging supportively with patients
• Overseeing day-to-day ward operations
• Providing supervision to Healthcare Assistants.

Person Specification

Nursing Degree in Learning Disabilities or Mental Health Nursing

Registered with the Nursing and Midwifery Council (NMC)

Interested? Please contact Carly Harrison at Service Care Solutions.