Total 362 Customer Service job vacancies in oxford ox4 2pg

Job Title: - Registered Nurse - Intensive Care Unit Trust: - Oxford University Hospitals NHS Foundation Trust Location: - Oxford Pay Rates: Day £ 18.66 Night / Sat: £ 24.26 Sun / Holiday: 29.85 Shift Patterns: - Flexible About the Trust- As one of the largest NHS teaching trusts in the UK, Oxford University Hospitals NHS Foundation Trust (OUH) provides a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation), medical education, training and research. Enjoy the benefits of living in Oxfordshire, from the nearby Cotswolds, rural locations and picturesque villages to busy market towns and the historic city of Oxford itself, there's something for everyone. The Trust also participates in several schemes, including a staff lottery and cycle to work scheme. Why might this job interest you? Being an intensive care nurse in the NHS is both demanding and incredibly fulfilling. It involves providing specialised, high-level care to critically ill patients who require constant monitoring and complex medical interventions. The flexibility in scheduling enables intensive care nurses to balance their professional commitments with personal responsibilities, ensuring they can provide optimal care while maintaining their well-being. It's a role that requires dedication, resilience, and a compassionate approach to ensuring the best possible outcomes for patients in intensive care units. What you can add: Comply with NMC Professional Registration and keep up to date with current nursing practices. Undertake nursing assessment and evaluation to enable development of appropriate plans of care based on the needs of the individual. Be proficient in the delivery of care to patients. Ensure safe administration of drugs in accordance with NMC and CHS policies Ensure accurate records are kept in accordance with CHS policy and NMC guidelines Working as an effective team member and promoting team and interdisciplinary relationships. The role will involve, but not be limited to you performing the above. What you'll need: A minimum of 6 months paid experience in an ICU hospital environment within the last 3 years Comply with NMC Professional Registration and keep up to date with current nursing practices Ensure accurate records are kept in accordance with CHS policy and NMC guidelines. *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

see attached job description and person specfiication Communication and patient liaison Co-ordinating Care Data Management and Quality General Admin and Office duties Personal leadership Education/Training Stakeholder Engagement Communication and administration

Description

System C is the UK's leading health and social care software and services company. Our easy-to-use IT platforms provide a complete view of the individual across all care settings, helping integrate services and improve care. We are a British company with over 35 years' experience.

System C's is responsible for a range of market leading solutions across the Health & Care Sector including Careflow EPR and Liquid Logic. It is also well known for its best-in-class capabilities from Electronic Prescribing, Medicine's Management to Maternity + Neonatal and Education. We strive to use the latest in technology and be at the fore front of developments, incorporating cloud first approaches, shared services, mobile technology and AI - to radically redesign services and the way clinicians and patients interact together.

Role Outline

The Product Owner will work closely with a wide range of stakeholders including Product Management & Customers to understand what problems our customers face & why they need to be solved. They will understand in detail the requirements of our customers and be responsible for breaking these down & translating them to our Engineering teams to ensure that all are focused on delivering both customer and business benefits.

Our culture and ways of working reflect and embed the practices and methodologies of our company - where pace, intelligence and agility are all both expected and valued.

Ability to work away from home and willingness to travel will be required at times.

Duties and Responsibilities:

• Gather requirements from Product Management and other stakeholders and own the conversion of these requirements into user stories + supporting documentation (e.g. Release Notes).
• Be responsible for the determining of key features of initiatives / projects in a timely manner as part of Release Planning creating value for both the customer and the company.
• Manage the product backlog, prioritising user stories for implementation and providing overall visibility to the backlog.
• Act as liaison between Engineering and the user to interpret and relay clear use case and customer problems to the Engineering teams.
• Work closely with Engineering + UI/UX , participating in scrum meetings and overall guidance to the Engineering teams, setting sprint goals, providing clarification and articulating / documenting new user stories + acceptance criteria.
• Working with Engineering to establish "How" & "When" key features will be delivered as part of a clear Release plan and be responsible for monitoring performance against the agreed release dates.
• Provide clear acceptance criteria for Engineering to work with - Conforming to the agreed "Definition of Ready".
• Participate / lead focus groups to elicit customer requirements - e.g. Carry out "Show + Tells" of progress to date.
• Work collaboratively with Engineering & stakeholders to manage dependencies and ensure that issues & risks are communicated.
• Contribute to Go to Market / Product Launch collateral.
• Develop and maintain a sound understanding of the customers business processes / requirements, becoming a domain expert, able to do demo's when required.
• Act as the representative of Product Management, with a sufficient understanding of the market, customer and business to make informed decisions, requiring a tactical delivery focus to ensure sprint and delivery success.

Skills required:

• Collaborative and pragmatic. Strong communication skills - Able to communicate and advise all key stakeholders, making recommendations on commercial and technical factors.
• Demonstrates self-awareness and ability to adapt message to achieve positive outcomes for all.
• Demonstrates proactive requirements analysis - e.g. scope, risks, complexity of changes. Challenges constructively when required and provides feedback.
• Ability to write clean, clear user stories + acceptance criteria which are simple and easy to follow.
• Stays up to date with the latest technology and is able to feed into the Technology Roadmap.
• Ability to prioritise user stories and convey these via the agile grooming process.
• Can positively share product knowledge with stakeholders and can champion the changes being made.
• Flexible and pragmatic, able to respond to shifting priorities, demands + timelines by using effective analytical and problem-solving skills - Problem focused.
• Accredited to the agreed level for the role.
• Experience of managing lifecycle management tools - eg. Jira / Aha / A dobe XD.
• Clear understanding of software Product & Development best practices + methodologies (e.g. Pragmatic Marketing / Product Focus / Tarigo / SAFE / Waterfall / SCRUM etc).
• Demonstrates sound judgement, able to make decisions independently, recognising when to escalate for more senior approval.
• Fulfil the role of Product Owner, leading projects and taking ownership for end-to-end delivery.

As a member of the maternity team, you will support and closely work with registered midwives and sonographers to deliver a high standard of care to women in a caring and safe environment. To work as part of the wider ward team in developing and maintaining services provided to women and contribute to the safe, efficient and smooth running of the ward/clinical area. To maintain the dignity and privacy of all women and respect their right to confidentiality.To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies and/or the Care Certificate as required. To review progress with line manager at regular intervals andthrough the appraisal process. Understand own level of responsibility, scope of practice and accountability in relation to registered staff. All policies must also be adhered to at all times. All new in role, Nursing Assistants, Theatre Support Workers, Maternity Support Workers and Assistant Practitioners will be expected to achieve the Care Certificate within the first 12 weeks of employment if they have not already done so through previous employment. The Care Certificateconsists of 15 standards that set out explicit learning outcomes, competences and standards of behaviour that are expected of a Nursing Assistant. The Oxford University Hospitals Support Worker Academy team deliver an enhanced and extended induction programme, this to facilitatethe training and education required to maintain quality assurance, support and guidance to ensure timely completion and compliance. Full job description can be viewed within this advert.

Care Assistant - Care Home

Hours: 48 hours per week

Salary: £11,94 per hour + fantastic benefits

Location: Hailey Nr Witney, Oxfordshire, OX29 9UB

ABOUT THE ROLE

As a Care Assistant at a care home, you’ll help residents enjoy each day by making sure they get the quality care and support they deserve. You’ll assist with daily living, providing support and companionship – and sharing great moments and memories too. It’s a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that’s as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our client's residents has one-to-one time. It’s an opportunity to put your skills to meaningful use and develop your career.

ABOUT YOU

To join as a Care Assistant you’ll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you’ll have the compassion needed to deliver the highest standard of care and support for all our client's residents. In return we'll provide all the training you need to thrive.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5339

Job Ref:IM&TS034

Salary Scale: Band 5 (£29,970 - £36,843 depending on experience)

Hours:37.5, Permanent

Members of the Service Desk team provide both face to face and remote user and system support, covering corporately approved systems, applications and hardware used OUH Digital IT Services & Support’s customer organisations. The post-holder will be responsible for the resolution of incidents involving information systems and related equipment.

The post-holder will be expected to act as the first point of contact for technical issues, resolving or re-routing support tickets as appropriate and according to service level agreements. The post-holder will need to pro-actively contribute to the increasing number of first-time fixes performed by the Service Desk and comply with all Service Desk procedures. Additionally, the post-holder will be expected to contribute towards the creation and maintenance of reports, technical procedure manuals, and standard operating procedures.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
• Investigate issues and other requests for support, determining the correct course of action to take.
• Work closely with senior colleagues, making modifications to system parameters, developing work-arounds, producing additional documentation and escalating requests as required.
• Carry out routine operations that control data processing, peripherals and communications and networking equipment. This includes start-up simple reconfiguration, shutdown and normal re-start procedures.
• Use the facilities of the tools and systems available, as directed, to monitor and report on regular activities which are subject to Service Level Management processes, Service Level Agreements or Operational Level Agreements.
• Assist users in making more effective use of desktop systems, products and services.
• Provide an effective interface between users and service providers including external commercial suppliers where applicable.
• Interprets technical or procedure manuals on the behalf of non-technical users and provide routine training in normal usage of systems, products and services, providing information on the full range of capabilities.
• Ensure effective communication to users and IM&T Services’ staff when new processes have been agreed and signed off by IM&T Services senior management.
• Actively promotes and identifies opportunities to maximise use of resources and streamlining of processes.
• Contribute to trouble-shooting team activities providing teaming resources and leadership.
• Ensure that professional integrity is undertaken at all times.

For further information and prior to your application, please refer to the attached job description and person specification.


This advert closes on Monday 9 Dec 2024

Proud member of the Disability Confident employer scheme

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings and weekends.

Service – Rowan House, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 06/01/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.

Service – Morrell Crescent, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Morrell Crescent. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date –

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

To act as the first point of contact for the pathology department, dealingwith a wide range of enquiries including confidential matters. o To receive and assess the suitability of laboratory pathologicalspecimens for analysis. o To check patient identification details and assign a laboratory number. o To distribute specimens to relevant pathology sections, fast-trackingurgent, clinic, and labile samples as appropriate. o To input patient demographics, clinical details and assay requests intothe laboratory computer system. o Preparation of samples for diagnostic testing, including centrifugation,aliquoting and allocation to appropriate analyser racking. o Analysis of specimens using simple benchtop analysers, includingquality control of these instruments under the supervision of qualifiedBiomedical Scientists. o Printing, sorting and despatching of laboratory reports. o Collection of data for audits. o Distribution of Pathology consumables from main stores. o To maintain confidentiality of information regarding the patient at alltimes o To assist in keeping the workplace clean and tidy, including preparationof laboratory disinfectants. o To work within the Pathology Reception Standard OperatingProcedures and general laboratory policies and procedures.

To act as the first point of contact for the pathology department, dealingwith a wide range of enquiries including confidential matters. o To receive and assess the suitability of laboratory pathologicalspecimens for analysis. o To check patient identification details and assign a laboratory number. o To distribute specimens to relevant pathology sections, fast-trackingurgent, clinic, and labile samples as appropriate. o To input patient demographics, clinical details and assay requests intothe laboratory computer system. o Preparation of samples for diagnostic testing, including centrifugation,aliquoting and allocation to appropriate analyser racking. o Analysis of specimens using simple benchtop analysers, includingquality control of these instruments under the supervision of qualifiedBiomedical Scientists. o Printing, sorting and despatching of laboratory reports. o Collection of data for audits. o Distribution of Pathology consumables from main stores. o To maintain confidentiality of information regarding the patient at alltimes o To assist in keeping the workplace clean and tidy, including preparationof laboratory disinfectants. o To work within the Pathology Reception Standard OperatingProcedures and general laboratory policies and procedures.

Please refer to the full job and person specification for full details. The healthcare support worker will be expected to undertake the following duties under the supervision of a registered practitioner: Patient Care Assist all patients with their personal care needs, empowering patients or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. Perform clinical observations (following appropriate assessment of proficiency and under the direction of a registered practitioner where agreed.) and accurately record using agreed electronic national early warning signals such as SEND and report and escalate any concerns appropriately by reporting to the registered practitioner immediately. Prepare patients, families/carers and the environment for clinical activities supporting patients and their families/carers and preparing specific equipment as necessary. Participate in the initial assessment of patients needs, under the direct supervision of a registered practitioner. Observe and report the patients condition to a registered practitioner as required. Monitor closely patients having undergone a clinical activity ensuring their safety and wellbeing and reporting to a registered practitioner as required. Assess and monitor the patients skin integrity and report and document immediately any changes or concerns in their condition. Assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. In order to avoid malnutrition, ensure an age appropriate nutritional assessment is undertaken (e.g. MUST). All food, nutritional supplements and fluid intake to be recorded accurately as required. Actively encourage all patients, families/carers to share the responsibility for the maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan. Assist patients to mobilise safely, taking account of development/physical needs using equipment and techniques as prescribed and recorded in the plan of care contributing to the falls and moving and handling risk assessment. Undertake patient transfer and escort duties between departments as appropriate and as per policy. Recognise when a patients condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy. Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs. Assist as appropriate in the support of families/carers of patients receiving end of life care. Assist with the collection of specimens as requested such as mid-stream urine, stool, sputum, urine analysis and hospital acquired infections ensuring accurate labelling and transportation as per trust policy and in accordance with the training provided. Communication Contribute during handover process to ensure continuity of care and to accurately feedback to a registered practitioner the care given to patients during the shift and of any changes in the patients condition. Communicate effectively with members of the multidisciplinary team, patients and carers, using all methods of communication. Where there are barriers to understanding, arrange access to information, support and other services to aid effective communication. Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice, demonstrate sensitivity and empathy. Help patients, families/carers and visitors orientate themselves to their surroundings when admitted to the ward/department providing written and verbal information as required. Answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages to both colleagues and patients using SBARR as appropriate. Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Ensure information is accurate and securely maintained. Apply the principles of information governance and patient confidentiality to all aspects of your role. Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinical intervention is undertaken; where this is not given, report this to a registered practitioner. Participate in discussions about ward and departmental issues at ward/departmental meetings. In instances when a patient/family, carer or visitor feels the need to raise concerns or complain seek support from a registered practitioner. Maintain professional boundaries and working relationships with patients and colleagues. Ensure patients, families and carers are kept informed of delays with their treatment, investigations and clinic times as required when known.

Liaise with multidisciplinary team to assist the prioritisation of clinical procedures Book procedure arrangements into EPR and other systems at times appropriate to individual patient request, clinical priority and procedure & electro-medical equipment availability. Use knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimise patient journeys for multiple procedures. Communicate politely and effectively enquiries from patients, healthcare staff, carers and others, courteously receiving patients and carers booked for outpatients. Convey any changes to appointments sensitively with clear explanations for movement. Maintain high levels of customer service at all times delivering compassionate excellence Provide appropriate information and instructions to patients and carers and healthcare staff regarding a range of cardiac physiology clinical procedures. Sorting incoming post and taking appropriate action Use knowledge of National and local waiting-time standards and liaise with clinical staff to ensure breach does not occur. Use appropriate EPR functions to locate and list patient appointment arrangements. Arrange patient transport/translators where appropriate in line with Trusts protocol. Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner. Ensure that all appointments are checked in/out and that appropriate coding is completed to ensure Trust income is secured. Ensure full patient clinic lists are updated and generated a minimum of 24 hrs prior to clinic Scanning medical reports and results, ensuring that these are recorded and filed promptly and properly within patient records. Contribute to the development, maintenance and implementation of local policies and operating procedures. As necessary and appropriate, demonstrates skills to junior administrative/clerical and clinical staffs. Contribute to the development and implementation of patient and staff surveys Participating in all mandatory training including all training regarding 18wk patient pathways management. Participating in the training of new and temporary staff. Maintaining confidentiality of all patient information. Promoting and maintaining personal and team development.

Job Title: - Care Support Worker - Community Trust: - Oxford Health NHS Foundation Trust Location: - Oxford Pay Rates: £12 - £21 Shift Patterns: - Flexible About the Trust: - Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across the Thames Valley and beyond. As a large Trust, there is a variety of opportunities both in communities and hospitals. By working in partnership with a range of organisations such as universities, Oxford Health works hard to promote innovation in healthcare, support research and to train doctors, nurses and allied health professionals. Why might this job interest you? This position allows you to make a significant impact on patients' lives by providing essential support and compassionate care, all while having the freedom to choose your own working hours. The flexibility of a bank role enables care assistants to balance your professional responsibilities with personal commitments, promoting a healthy work-life balance. The ability to contribute to patient care on a flexible schedule makes this role both rewarding and accommodating. What you can add: Monitoring patients' conditions by taking temperatures, pulse, respirations and weight Assisting in the delivery of patient care as directed by the Registered Nurse Ensuring that the patient is the prime focus when making decisions about their care and well being Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected The role will involve, but not be limited to you performing the above. What you'll need: Minimum of 6 months Community HCSW UK (Private, NHS or Armed Forces) hospital/hospice experience within the last 2 years OR Currently studying General/Adult Nursing (Student Nurse) and completed a minimum of 12 weeks clinical placements.* *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Carebe part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly payto give you access to your wages more quickly. Blue Light CardNHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestylebeing on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunitiesvia the Trust and NHSPs own academy. Explore different wards,keep your skills up to date whilst gaining vital experience. Being part of the NHSP Communitymeans youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. ApplyToday By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Job Title: - Care Support Worker - Acute & General Trust: - Oxford Health NHS Foundation Trust Location: - Oxford Pay Rates: £12 - £21 Shift Patterns: - Flexible About the Trust: - Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across the Thames Valley and beyond. As a large Trust, there is a variety of opportunities both in communities and hospitals. By working in partnership with a range of organisations such as universities, Oxford Health works hard to promote innovation in healthcare, support research and to train doctors, nurses and allied health professionals. Why might this job interest you? This position allows you to make a significant impact on patients' lives by providing essential support and compassionate care, all while having the freedom to choose your own working hours. The flexibility of a bank role enables care assistants to balance your professional responsibilities with personal commitments, promoting a healthy work-life balance. The ability to contribute to patient care on a flexible schedule makes this role both rewarding and accommodating. What you can add: Monitoring patients' conditions by taking temperatures, pulse, respirations and weight Assisting in the delivery of patient care as directed by the Registered Nurse Ensuring that the patient is the prime focus when making decisions about their care and well being Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected. The role will involve, but not be limited to you performing the above. What you'll need: Minimum of 6 months Acute HCSW UK (Private, NHS or Armed Forces) hospital/hospice experience within the last 2 years OR Currently studying General/Adult Nursing (Student Nurse) and completed a minimum of 12 weeks clinical placements.* *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Carebe part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly payto give you access to your wages more quickly. Blue Light CardNHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestylebeing on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunitiesvia the Trust and NHSPs own academy. Explore different wards,keep your skills up to date whilst gaining vital experience. Being part of the NHSP Communitymeans youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. ApplyToday By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.