Total 669 Customer Service job vacancies in nottingham ng1 3qe

In addition to the above, please see the attached job description and person specification - see attached

An interesting and exciting opportunity has arisen for a highly motivated and enthusiastic individual to join the Upper GI team at Nottingham University hospitals as a Cancer Care Co-ordinator.

As the Cancer Care Co-ordinator, the successful candidate will play a key role in helping with the delivery of cancer targets for the trust by ensuring that the journey of each cancer patient runs smoothly and is progressed in a seamless and timely manner.

To support the Upper GI CNS team in delivering a high standard of support to patients with cancer. This will involve being in daily contact with patients where needed. The post-holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital. The post-holder will also be expected to be involved with Audit and Peer Review processes.

The post holder will need to be flexible and self-motivated with a good attention to detail and the initiative to work independently as well as a team. This post is key in providing high quality information and ensuring patient’s progress effectively on the cancer pathway.

The post holder will work closely with staff across the wider trust including clinicians, general managers, deputy managers, nurses, secretaries and other administrative staff.

They will support Direct To Test (DTT) pathways, managing the results spreadsheet and supporting the DSM/SM to meet our FDS target every month.

The post holder will be expected to type CNS clinic letter, declined procedure letters (supporting FDS) and review/action CNS clinic notes to ensure actions are completed.

Attendance of the weekly UGI MDT is necessary to take notes of the CNS actions. The post holder will also be direct cover for the UGI MDT Coordinator in times of absence.

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With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.


This advert closes on Sunday 6 Oct 2024

We are seeking an experienced Painter to join our team in Nottingham. This is a full-time, ongoing contract role where you will be responsible for working on domestic properties. You will be working in void and tenanted properties covering general painting works to kitchens and bathrooms.

Key Responsibilities:

• Preparation of substrates, including removing loose and flaking paint
• Apply coatings by brush, roller or spray applications
• Safe use and application of materials
• Applying mould wash to internal walls
• Completing documentation on job completion

Requirements:

• Driving Licence & Own Transport
• Previous experience in domestic properties

You will be working 37 hours per week (Monday to Friday) with some overtime available. If you are a dedicated and reliable Painter looking for a stable, full-time opportunity, we would love to hear from you.

The hourly pay rate for this role is £15.11 Ltd (PAYE equivalent £12.88 Inclusive of holiday).

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk

Overview of the Role: The Energy Efficiency Scheme Coordinator will be responsible for supporting the successful operational delivery of the Great British Instillation Scheme, ECO 4, and other energy efficiency initiatives. This role focuses on improving the energy efficiency ratings of customers' homes through effective project management, first-class customer service, and collaboration with stakeholders.

Key Responsibilities:

• Provide expert energy efficiency advice to customers, working towards an NVQ qualification in Energy Efficiency advice.
• Manage and resolve customer complaints stemming from frontline advisor interactions, ensuring timely updates and thorough complaint handling.
• Identify trends, root cause issues, and training gaps in frontline advisor interactions to improve service delivery.
• Ensure excellent customer service and accurate data capture while reporting on various energy efficiency schemes.
• Work closely with your Team Manager and scheme leads to ensure the successful operation of projects.
• Manage customer data using Excel and MS Dynamics, tracking customers' progress through different stages of the energy efficiency journey.
• Communicate directly with customers, managing expectations and providing updates on project progress, including changes to the process or journey.
• Collaborate with contractors and customers to ensure all required documentation, including income and benefit information, is properly captured and recorded.
• Build strong relationships with internal teams, local council authorities, and external stakeholders to facilitate smooth project delivery.
• Take initiative in problem-solving and share best practices across the wider team.
• Support ad-hoc requests from the team and Team Manager to meet changing project needs.

Essential Experience and Qualifications:

• Proven experience in managing customer complaints via email and phone, handling them end-to-end.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent numeracy, literacy, and IT skills, including proficiency in Microsoft Excel.
• Outstanding verbal and written communication skills.
• Strong empathy, patience, and a commitment to "doing the right thing" for customers.
• Ability to manage the demands of multiple internal and external stakeholders while meeting deadlines.
• High attention to detail in checking and inputting documentation and data.
• Adaptability to change and openness to taking on new challenges.

Desirable Experience:

• Experience with Microsoft Teams and MS Dynamics.
• Previous experience working with energy efficiency schemes or a customer-facing role within a regulated industry.
• Strong PC skills, including the use of database systems and customer management tools.

Personal Attributes:

• Proactive problem-solver with a strong initiative.
• A team player who builds strong relationships and works collaboratively across teams.
• Able to operate professionally when representing the company to stakeholders.

This is an exciting opportunity to be part of a team dedicated to improving energy efficiency in homes, helping customers save on energy costs while contributing to environmental sustainability.

Since 1978, Rullion has been dedicated to finding exceptional candidates for a diverse range of clients, from well-known brands to start-ups. As a family-owned business, Rullion is committed to honesty and credibility and aims to build long-lasting relationships with both clients and candidates.

At Rullion, we are a forward-thinking recruitment company providing talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are dedicated to ensuring equal opportunities for both employees and applicants.Mwarren

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Service Care Solutions have a fantastic opportunity for a Void Cleansing Operative to join a Housing Association in Nottingham on a temporary basis initially for 3 months.

An immediate start is available to the successful candidate following successful interview where the candidate will be working a total of 37 hours per week working the below hours.
Mon - Thurs 8am-4pm and Friday 8-3.30pm

This is a mobile role where the successful candidate will be working between multiple sites therefore having a Full UK Driving License is mandatory to the role and having access to own vehicle is desirable, however a vehicle can be provided dependent on insurance terms.

Key duties for this role will be;

• General clearance and removal of bulk refuse furniture eg sofas, furniture, old tenant items, wardrobes and other associated items from housing stock (including residents' gardens and lofts) and transporting to a designated disposal or storage area.
• Clearing and cleansing of domestic properties and associated external areas, in accordance with laid down frequencies and procedures.
• To undertake grounds maintenance duties as directed by the Void Cleansing Manager, including the removal of graffiti in accordance with established procedures.
• Mow lawns, cut hedges, strim long grass, general garden maintenance and preparation using petrol powered equipment.
• Role is an active manual role and therefore candidates will need to lift items and access tight spaces such as cellars, lofts etc. to clear items.
• Light Cleaning duties, sweeping down, wipe rounds.

For more details on this role and to apply, get in touch with Prakash immediately via email to prakash.panchani@servicecare.org.uk or call 01772 208967.

Receptionist
Based in Basingstoke | onsite role
40 hours per week | 8:00am to 5:00pm | Monday to Friday
Temp role for 2 months
Pay rate of £14.00 per hour + holiday pay

One of my regular Nationwide clients has reached out to me for some Reception temp cover at their office based in Basingstoke for the next 2 months.

The main purpose of this role will be to provide Reception cover & basic Administration support to the business.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Handling any incoming calls, dealing with basic queries when they come in & transferring calls to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Some basic ad hoc administration as required

In order to be considered for this role your skills and experience should include:
* Previous experience in a Reception role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

What skills and experience we're looking for

Experience of working within a busy and effective team working to agreed deadlines
Previous experience of working within an educational setting.
Organisational, planning and administrative skills
Processing data accurately into a variety of platforms
An interest in office processes and systems

What the school offers its staff

• Archway benefits to include shopping discounts and competitions
• A free and confidential employee assistance programme offering counselling and advice
• Access to a generous pension scheme
• Access to discounted travel schemes
• Cycle to work scheme
• Comprehensive training and support
• Opportunities to develop new skills and progress your career
• Eye care voucher scheme
• Free flu vaccine
• Access to e-learning and development

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Forklift driver who likes the weekends off?

Our client are looking for a forklift driver to assist within their busy warehouse

Your duties include:
Movement of stock around the warehouse
Order pick customer orders
Perform light housekeeping duties.

To be considered for the role we require:

Counter-Balance certificate
Six months experience within the last year.
Ideally a driving licence due to the hours you will be working but this is not essential.

Ongoing work

This is a Monday to Friday role
However, you will be required to work rotational shift patterns so flexibility is a must.
Hours of work are
06:00 to 14:00 one week, 14:00 to 22:00 the next.

The rate of pay is £12.04 per hour.
Please note we do not accept Visa Sponsorships

Experience Forklift driver who likes working in a busy environment?

Our client are looking for a forklift driver to assist within their busy warehouse

Your duties include:
Movement of stock around the warehouse
Order pick customer orders
Perform light housekeeping duties.


For this role we require you to hold:
Counter-Balance certificate
Six months experience within the last year.
Ideally a driving licence due to the hours you will be working but this is not essential.


This is an ongoing role

This is a Monday to Friday role
However, you will be required to work rotational shift patterns
Hours of work are
06:00 to 14:00 one week, 14:00 to 22:00 the next.
So, flexibility is a must.


The rate of pay is £12.04 per hour.
Please note we do not accept Visa Sponsorships

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Flexibly to work across shift pattern and sites is essential. Please read the attached Job Description and Person Specification.

To handle service tickets as instructed by the EUC Manager. To visit customer locations or use remote tools to assist in troubleshooting or resolution of incidents. To configure and install hardware on receipt through co-ordinated projects. To work with remote Technical Support teams, bringing together standards and ideas. To install desktop software, and ensure desktop and any peripheral devices are fully compliant and meet Security standards. To be responsible for the repairing of peripheral equipment. To work to policies and procedures of the Directorate, assisting with amending those relevant to EUC as required. Delivery and installation of I.T. equipment throughout the Trust. Identify trends and issues of concern in order to suggest service improvements to the EUC Manager in order to improve the service. Understand the Business Continuity and disaster recovery plan for the Technical Operations team. Delivery and installation of I.T. equipment throughout the Trust. To ensure when on call you are available to respond and do so following the on call process. To undertake any other duties that could reasonably be required.

Digital Services comprises a multidisciplinary team of professional staff concerned with providing a wide range of services in information, knowledge management; computing and telecommunications many of these are large multi-user systems, with many interfaced together.

The End User Computing Team comprises several permanent support staff on multiple sites whose priority is to provide 2nd line desktop support to the NUH staff by the management of the call management system.

In addition the team provides:

Installs, moves and changes.

Management of the Desktop and printer estate.

This role is to support the teams with projects to help with the development of state of the art services using mobile technology for recording clinical notes and digital health records.

The use of IT in the NHS is an essential part of the modernization of the service and the postholder will have to bring themselves up to speed with developments in healthcare IT, particularly with regards to Connecting for Health and initiatives from the department of Health with reference to IT.

The core operational hours are currently Monday-Friday 8am until 5pm however these are regularly reviewed in line with the business requirements of our customer base. The Service Desk offer support from 7am until 6pm.

As one of our Junior EUC Technicians, the current focus of your role will be on the configuration and deployment of new endpoint equipment such as PCs, Laptops, and associated peripherals.

This focus, and the specific technologies you support will evolve as you build your experience, and as our service requirements change.

Are you looking to begin your career in Information Technology? Perhaps you’re preparing to leave full time education, or would like to retrain?

We have seeking a Junior EUC Technician role in our End User Computing team. These roles offer a fantastic opportunity to enter the Information Technology sector within a large NHS employer and gain hands-on IT experience under the guidance of our Technicians and Senior Technicians.

Former experience in an IT role and/or formal training may be beneficial to your application, but is not essential, as we are happy to consider applicants with the appropriate aptitude and desire to begin their IT career.

To handle service tickets as instructed by the EUC Manager.

To visit customer locations or use remote tools to assist in troubleshooting or resolution of incidents.

To configure and install hardware on receipt through co-ordinated projects.

To work with remote Technical Support teams, bringing together standards and ideas.

To install desktop software, and ensure desktop and any peripheral devices are fully compliant and meet Security standards.

To be responsible for the repairing of peripheral equipment.

To work to policies and procedures of the Directorate, assisting with amending those relevant to EUC as required.

Delivery and installation of I.T. equipment throughout the Trust.

Identify trends and issues of concern in order to suggest service improvements to the EUC Manager in order to improve the service.

Understand the Business Continuity and disaster recovery plan for the Technical Operations team.

Delivery and installation of I.T. equipment throughout the Trust.

To ensure when on call you are available to respond and do so following the on call process.

To undertake any other duties that could reasonably be required.


This advert closes on Thursday 3 Oct 2024

Be part of the force's expanding Information Services team

Nottinghamshire Police has recently invested in its Information Services team, its people and the structure. 

We provide technologies and IT services that directly impact operational policing. From the equipment that frontline officers require to be able to make decisions on the street, big data and analytics, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!

We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire. Joining the Information Services team, you can expect to be working alongside great people.  We are committed to investing in professional development, training and accreditation. 

Main purpose of the role:

The Service Asset & Configuration Lead is responsible for the management of IT service assets, their configuration and components through their life cycle. This includes the compliance, audit and monitoring of service assets. You will lead on the assurance of licensing compliance, audit and monitoring, essential to ensure the control of software licensing costs attributed to software licensing assets.

The post holder is responsible for the local change advisory board for local, regional and national technology change management including ownership of Requests for Change Process.

You will be required to monitors costs, place requisitions and maintain financial records using appropriate tools. You will be responsible for identifying savings opportunities and providing underpinning evidence to ensure that savings can be realized. You will also be responsible for identifying business costs associated with unplanned outages.

Key Skills & Experience required:

Experienced in Service Asset and Configuration Management in a complex organisation and have experience of working in an ITIL based organsiation, specifically processes for Change Management, Release and Validation and ensuring that documentation of the supported components is available and in an appropriate form for those providing advice and guidance

You should have proven technical capability in completing asset audits and License Management including working with suppliers to determine entitlement, compliance and audit returns

Experience of promoting a positive and enabling culture that puts the customer at the heart of service delivery.

Supporting information on application forms has a maximum of 2000 words. Please ensure this is provided in the supporting evidence section of the electronic application form. Any supporting information included as an attachment will be considered, including CV's.

For further information about the role please email .

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management- you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

Job Purpose The post holder will manage an Urgent Care Caseload within a multi-professional clinician -led environment, dealing with a wide range of presenting undifferentiated conditions. The post holder will work alongside a multi-disciplinary team of clinicians with acute and primary care first contact experience. E.g. Nurses, Paramedics, Health Care Support Workers, Emergency Care Practitioners, Radiographers, and Paediatric Nurses to make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations. The post holder will Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the primary care team and prevent unnecessary acute hospital attendances. Utilise advanced clinical skills and competencies in health assessment, medicines management, leadership and case management Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services. Participates in the development of a specific clinical area e.g. Paediatrics, Sexual health, Safeguarding and be an autonomous practitioner who is open to the flexibility required for the role. Participate in training opportunities for self and others within the UTC Support and deliver training to UTC staff, staff within CityCare and the wider healthcare community. Provide mentorship and support to UTC staff, staff within CityCare and the wider healthcare community. Provider mentorship, support and training to students (including medical, nursing and allied health professionals) Will take operational charge of a shift on a planned rota basis in the absence of the UTC Coordinator. To provide line management to non-registered staff Dimensions To work with the CityCare multidisciplinary team in provision of primary healthcare to residents and visitors to Nottinghamshire. To represent Nottingham City Care Partnership locally, regionally and nationally if required to do so Clinical Responsibilities Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate Carries out diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the Urgent Treatment Centre setting. Develop plan of care in conjunction with the service user through: application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role To carry out enhanced clinical skills as required- this may include, suturing and plastering To keep accurate and immediate records of all interventions fully utilising software systems in place To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate To advise client on the most appropriate use of Primary, Secondary and Emergency services To maintain patient confidentiality as per Urgent Treatment Centre and CityCares clinical guidelines Professional To work within the relevant professional code of conduct To act in accordance with and promote the CityCare values at all times To act as an ambassador for the Urgent Treatment Centre at all times To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service To promote and facilitate evidence based practice To be committed to providing a high level of customer service and patient experience Maintain professional awareness and attend appropriate training as necessary To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision (and revalidation where appropriate) To develop a culture within the Urgent Treatment Centre team of continuing professional development, supporting staff in meeting the requirements for post registration education and training. To provide clinical support and mentorship to other clinicians, nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes. To support/facilitate the provision of Clinical Supervision in accordance with organisational policy. To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users. Continuous Personal Development To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing. To meet the organisational requirements for mandatory training appropriate to the role. To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate. To take an active role in the organisational appraisal process, and develop an appropriate and relevant personal development plan and work based objectives. To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required. Management To participate and assist in evaluation, audit and research as required To participate in the investigation of any complaints, incidents and accidents To participate in the training and induction of new members of staff to the Urgent Treatment To participate in the mentorship, support and training of individuals on recognised training programmes such as Student Nurses, Practice Nurses and other pre and post registration students (this may include those on work experience)

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Nurse to join our Primary Care team at HMP Whatton, a category C Prison located in Nottinghamshire. HMP Whatton is a male adult prison with a capacity of 855. Hours: The shift pattern is Monday - Sunday 37.5 hours per week based on a rota basis, covering the following shifts: Monday - Friday 7.30am - 6.30pm, 7.30am - 3.30pm and 10.30am - 6.30 Weekend - 8.30am - 6.30am Salary: This position is full time, youll receive an annual salary up to £38,115.00 per annum FTE - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks