Total 422 Customer Service job vacancies in milton keynes buckinghamshire mk10 7hb

Complex Care Support Worker
Location: Horsted Keynes RH17
Position: Full-Time
Pay Rate:£11.44 per hour
Social Care & Education are looking for a Complex Care Support Worker to join our dedicated team in Bath. This role is ideal for someone looking for a new role and has experience working with people with a spinal cord injury.
About the Role:
In this role, you’ll provide one-to-one care and support for a client with specific and complex health needs. Working Monday through Saturday, you’ll have the opportunity to build a trusting, supportive relationship and ensure the client’s safety, dignity is maintained.
Key Responsibilities:
• Assist with personal care needs, including bowel management.
• Provide support with mobility, transfers, and physical activity to enhance the client’s independence.
• Build a strong, positive relationship with the client to provide companionship and emotional care, improving their overall well-being.
• Maintain accurate and up-to-date records of daily care and any health changes, communicating effectively with family members and healthcare professionals.
Essential Requirements:
• Demonstrated experience in complex care, specifically with spinal cord injuries and bowel management, is essential for this role.
• A full UK driving licence is required, along with comfort and confidence in driving an automatic vehicle.
• Reliable, compassionate, and attentive, with a strong commitment to delivering personalized and high-quality care.
• Strong communication abilities, enabling clear and supportive interactions with the client, family, and medical professionals.
• Comfortable working autonomously to meet the client’s care needs consistently and professionally.
Benefits:
£11.44 per hour, with paid training and support
Join a dedicated and caring team focused on excellence in complex care
This role provides an opportunity to make a meaningful difference in a client’s quality of life each day
Access to training resources and career development opportunities in specialized complex care

If you are an experienced carer with the skills and dedication required for this role, we’d love to hear from you. Join our team in Bath and help us provide life-changing support to those who need it most.

An innovative and exciting service continues to be developed in Milton Keynes to support individuals with wellbeing and mental health needs in GP surgeries. We are seeking an enthusiastic, dynamic and motivated Band 6 mental health professional to join the team.

The role will be Full Time and will involve assessing and providing support to clients whom have a range of mild to moderate mental health needs, you with work extensively alongside GPs and practice staff with support from the local mental health service.

You will need to have excellent assessment skills, be able to work autonomously and be able to forge positive working relationship with primary care staff and clients. You will have excellent working knowledge of wellbeing and mental health care and the mental health needs of dynamic and changing population.

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.

We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we are hoping to find our future leaders and will support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you are at, there is always a place for you at CNWL.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

The post holder will be based and embedded within a Primary Care Network (PCN) working with GPs, practice nurses and other Additional Roles Reimbursement Scheme (ARRS) workers e.g. social prescribers, health and wellbeing coaches, care co-ordinators, as part of the primary care Multidisciplinary Team (MDT).

They will work with primary care GPs to manage the mental health needs of their population at the point of contact. This includes those with lower level support requirements that can be met within primary care, working with the Primary Care Plus (PCP) team and GP practices. The role will act as interface between primary care and wider mental health services.


This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

The post holder will be a member of the Primary Care Plus team. .This post has the responsibility for providing effective day to day mental health care and management to clients with mental health problems presenting in Primary Care. The PCP team provides a single pathway for assessment, referral management and care coordination on behalf of patients with more complex mental health problems presenting in Primary Care. The post holder will offer short term mental health interventions to support this client group within primary care settings and will work at the primary secondary care interface to facilitate movement of clients between primary and secondary care services. PCP provides a dedicated service package to support those newly discharged from secondary care and their GP practice. A substantial part of their working time will be based within the GP practices of the designated patch. For more details about this post please see attached job description

Customer Quality Analyst

Our client global leader in the automotive industry, renowned for innovation, reliability, and quality.

They are recruiting for a customer quality analyst to join their wonderful team!

The role focuses on improving customer journeys and processes across key operational areas (New Business, Customer Services, Collections, and Resolutions) to enhance retention, customer experience, and reduce business risks.
Key Responsibilities

• Analyse customer interactions to identify trends, knowledge gaps, and areas for improvement.
• Operate within framework to ensure continuous improvement in customer service.
• Collaborate with Operations and Insights teams to ensure accuracy in quality and process reviews.
• Ensure compliance with FCA regulations through customer interaction reviews.
• Support internal and external QA calibrations to align with standards.
• Provide constructive feedback to Advisors, Seniors, and Team Leaders.

Skills & Experience

• Strong communication, presentation, and coaching skills.
• Analytical skills for data interpretation and reporting.
• Experience with Excel and MI reporting systems.
• High drive for personal and team development.
• Experience in adhering to QA processes in a regulated environment.
• Proven ability to manage stakeholders and work across functional teams.

This is a temporary contract currently until mid 2025.
Working hours are Monday - Friday, 9AM - 5PM based in Milton Keynes.
Paying £16.07 per hour

Please apply!

Customer Operations Training Consultant

Our client a global leader in the automotive industry, renowned for innovation, reliability, and quality. With decades of expertise, it delivers cutting-edge vehicles and services, blending tradition with modern technology, is looking for a training consultant to support with the design and delivery of compliance training to colleagues within the customer operation department.

The consultant ensures that training materials are compliant with regulations, develops training for internal teams and Outsource Partners, and oversees accreditation to maintain consistent standards across all customer interactions.
Main Responsibilities

• Design, deliver, and maintain engaging and compliant training solutions for internal and external colleagues.
• Adapt training for remote/e-learning formats for efficiency.
• Measure the ROI of training initiatives and provide data on behavioural and customer-facing improvements.
• Collaborate with internal teams (Legal, Compliance, IT) to create effective training strategies.
• Establish and maintain an 'Academy' for new employees, offering coaching and performance monitoring before they go live.
• Manage training accreditation across Customer Operations and Outsource Partners.

Key Challenges

• Managing stakeholder expectations across multiple teams.
• Adapting training content to meet evolving regulatory and business needs.
• Overcoming engagement challenges in training delivery across various platforms.

Qualifications & Experience

• Proven experience in designing and delivering training.
• Stakeholder management and interface with Legal/Compliance teams.
• TAPi or CIPD qualification (desirable).
• Experience in Financial Services or Automotive sectors preferred.

This is currently a temporary assignment contracted until mid 2025.

The role will be Monday - Friday 9am -5pm.
Paying £21.65 / £39,403

If you would be interested in this role please don't hesitate to reach out!

Senior Care Assistant - Lakeview Lodge Care Home in Newton Leys, Milton Keynes, Part of The Country Court Family
Hours: Days, 44 Hours per week available, working weekends on rota
Lakeview Lodge is situated on the edge of Newton Leys, Milton Keynes & provides family-value led residential and dementia care. Our dedicated team led by the Manager offers round-the-clock support, making life comfortable and enjoyable for the residents.
JOINING THE COUNTRY COURT FAMILYWe’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUWe want someone proactive, passionate, and ambitious to support us to create the best person-centred environment for our residents. You’ll be genuinely valued and empowered as an integral part of our team.

Experience as a Senior Care Assistant & leading a team.
Have a friendly & caring attitude.
Experience of administrating medication
Able to engage well with the residents and their families.
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant Role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

We are looking for a temporary receptionist in Milton Keynes on a six month basis. Your role will involve greeting visitors, support different departments by dealing with requests in a timely manner. Along with reception duties you will be working together with the Fleet and HSE team.

This role is to start ASAP.

Duties can include:

• Acting as first point of contact for visitors and callers
• Directing calls correctly and in an efficient manner
• Welcome visitors, maintaining sign in measures and explain health and safety procedures, provide them with badges
• Complete incoming and outgoing mail requirements
• Schedule appointments and book meeting rooms
• Orders lunch for employees and visitors
• Manage office supplies
• Provide admin support where required, recording and monitor data
• Act as the Site Emergency Response Coordinator
• Ensure relevant training is up to date for first aiders and fire marshals
• HSE Admin tasks

We are looking for

• Effective communicators who can convey a clear message to different people
• Organised individuals ability to organise their workload
• Someone to build strong working relationships
• Take on new tasks with urgency and enthusiasm

To be considered for this role you must have 2 years+ relevant experience.

This role is fully office based and is 37.5hrs per week, there is some flexibility around the start time e.g. 7-3, 9-5 etc.

The pay rate is £16.41ph.

Apply today for immediate consideration!

Benefits of joining our Temps team:

* Weekly pay on a Friday - smooth payment process

* Working with committed and highly experienced recruitment consultant

For more information please contact New Appointments Group on 01795 702 722

CVs in Word Format to p.trustam@newappointmentsgroup.co.uk New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Position Title:
Customer Service Advisor – Part of On-Programme Customer Experience Team
Role Status:
Full-Time
Reports To:
Customer Experience Lead
Roles Reporting to this Position:
None
Primary Objective:
The primary objective of this role is to support the on-programme team to deliver a best-in-class service experience to our participants whilst they on our programmes.
Key Responsibilities
We are looking for enthusiastic Customer Support Advisors, with excellent communication skills and a high-level understanding of digital applications.
You will be providing both proactive and responsive support to a variety of disadvantaged and unemployed participants.
As the direct point of contact for our participants, you need to be dynamic and flexible in your approach, as well as dedicated to delivering excellent support and solving their challenges in the most effective way possible.
80% of your time will be to support the Customer Experience Lead and Head of Experience Centre to deal with all aspects of support, this includes supporting with mandation processes, Self-employment administration, dealing with general queries and signposting where required for any participant on one of our programmes.
Approximately, 20% of your time will be spent supporting the Jobs 22 Onboarding Customer Experience Team. You will on-board participants to the relevant programmes and be the first point of service experience for those using our services. It is expected that this time spent supporting will be to cover holidays, sickness and as and when required.
Communicate with customers through inbound/outbound calls, chats, and emails.
Follow company procedure on customer responses.
Maintain a friendly manner at all times.
Promote on-line digital applications to customers.
Ensuring the timely and accurate recording of information through online service portals.
Juggle multiple customer situations effectively.
Desirable Skills/Knowledge and Experience
Able to quickly identify problems, think flexibly and resolve issues.
Strong communication skills, a sympathetic telephone manner.
Passionate about providing high quality customer focused services.
Some experience of working in a customer facing environment would be beneficial.
Excellent administration, IT, and organisational skills with good experience of using MS office software.
Enthusiasm to get the job done well and progress.
Additional Information
Some of our benefits include:
GymFlex and Cycle To Work
Performance Bonus Scheme
Value and Recognition Bonus Scheme
Buy and Sell Annual Leave
Length Of Service Recognition
You 22 (Reward Gateway)
Employee Wellbeing Service
We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services.
At Jobs 22 we value equality, diversity and inclusion. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

Your new company
Hays is working with a leading multinational manufacturing organisation looking for a receptionist in their local Milton Keynes office.

Your new role
You will be the first point of contact for visitors and callers, ensuring professional and efficient communication. You will handle a variety of administrative tasks, including managing mail, scheduling appointments, and maintaining office supplies. Additionally, you will support the two teams with various responsibilities.

What you'll need to succeed

• Applicants will require a minimum of 2 years of experience in a similar position.
• Strong communication skills
• The ability to manage multiple tasks efficiently

What you'll get in return

• Competitive salary - £16 hourly
• Flexible working hours
• 6-month contract

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 3231

** For this position you must hold a UK Driving License and be comfortable with driving a mini bus - the position is for 23 hours per week. ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 3231

Location: Lutterworth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

About the Role

As a Maintenance Person for Maria Mallaband care group you will be part the care homes team and as such work with other staff to ensure the safety of all the Service Users, visitors and employees. The work can be both physically and mentally demanding. Predominately the job is about Health and Safety checks of the building, environment and equipment. It will also require you to go into residents rooms and being able to feel comfortable around people living with dementia.

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

This role will include some weekend work.

Person Specification:

Professional

• The Maintenance Person will ideally hold relevant qualification or be willing to work towards one,
• Have an understanding of the Health and Social Care Act 2008.

Experience

• Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels.
• Genuine interest in working in a care environment.
• Health and Safety checks of the buildings, environment and equipment.

General

• Have an understanding of and empathy with older people.
• Be able to take a lead where needed and also be a team player.
• And need to be able to work well on their own and manage their time effectively.
• Clean Driving License.
• Required to work in a Homely, Lively and Exciting environment.

Our Benefits;

In return for all of this you will receive a competitive salary package plus:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

*Apprenticeship opportunities available

Kents Hill Care Home

Kents Hill is an established purpose-built care home offering elderly residential, nursing and dementia care. A professional team has furnished the Home to an exceptionally high standard, providing elegance and comfort. The “home from home” feel at Kents Hill is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care. Resident’s rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Kents Hill a real community whether it be at mealtimes or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time. Activities and day trips are an integral part of the resident’s well being. The activities coordinators encourage and help residents continue with existing interests and also introduce new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the Home. The trips are very popular and recently, days out to Woburn Safari Park, Middleton Hall, Frosts Garden Centre, Stoke Goldington Small Gauge Railway and Linslade Canal have been greatly enjoyed. The dining experience at Kents Hill boasts fine home cooking by a professional Chef who has created a menu alongside the residents to reflect the interests and tastes of all. Respite care at Kents Hill is very popular and enables those wishing to experience what the Home has to offer before making a full commitment. n October 2015, 15 brand new luxury suites opened along with a new lounge, library, salon and bistro all adding to the style and comfort the home offers and in 2018 a refurbishment of the communal areas and one side of the nursing suite took place.

Proud member of the Disability Confident employer scheme

** For this position you must hold a UK Driving License and be comfortable with driving a mini bus - the position is for 23 hours per week. ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 3231