Total 756 Customer Service job vacancies in liverpool

Position:Field Care Supervisor

Location:The Maples ECS Branch (L33 0YN)

Contract Type:Full Time, Temporary 6 month

Salary:£22,500 pro rata

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

- Responsible for the ongoing supervision on carers

- Ensuring customers' requirements are met

- Ensure your team are skilled and able to deliver a safe quality of care

- Complete meet & greet of all new packages

- Local knowledge of area

- Complete care plans and reviews of them

- Risk assessments

- Audits of MAR charts and Log books

- Complete carer spot checks and field supervisions

- Conducting Carer Interviews and supporting with compliance

- Attend provider meetings and support with business opportunities

- Hands on carer

- Take part in Out of hours on call

- Engage in team meetings

Background and Experience:

- Fully flexible

- Proven work history

- Excellent knowledge of care sector

- Passionate

- Good communication skills

- Good IT skills

- Organised

- NVQ desirable but not essential

Benefits:

- NVQ and in-house Training and development for your role and future Career with us

- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

- Employee Assistance Programme

- Mobile phone and other required tech

- Company pension scheme

- 25 days holiday entitlement + bank holidays on top

- Paid DBS/PVG

- Paid SSSC registration and qualifications

- Paid SCW registration and qualifications

- Mileage Allowance

- Free uniform

- Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

We are seeking a Higher Level Teaching Assistant (HLTA) job vacancy, Bootle, Merseyside.

Location
This position is within easy commuting distance from Bootle, Walton, Anfield, Kirkby, Aintree, Litherland, Seaforth, Liverpool and surrounding towns and villages.

Benefits
Salary: £25’915 FTE, Actual Salary for Term Time only £22’300 per annum
Hours: Monday to Friday, Term Time Only.
Working Hours: 37.5 hours per week.
Contract: Permanent.
Pension Scheme, Health Care Plan, Blue Light Card.
Free Online GP Service & Life Assurance.
Free DBS (Disclosure & Barring Service), Flexible payday scheme.
Continued training and professional development opportunities.

Employer Social Care & Education Jobs are not the direct employer but have been selected as an approved Recruitment Partner for this national provider of specialist care and education for children and young people. This organisation is known for its clear values, ethos, and mission, which create a solid foundation for exceptional care and education. The organisation supports individuals in achieving positive outcomes and future transitions that help them reach their full potential.


Duties As an HLTA You will be joining an exceptional team in a Specialist Early Years Education School, for young children aged 4-11 years old. This school provides education to children with Special Education needs, including Autism ASC / ASD and Disabilities (SEND). Make a real difference in their lives, helping them achieve their full potential in a positive from a young age.
Support class teachers to enhance student learning and attainment.
Encourage student independence, self-esteem, and problem-solving abilities.
Assist in planning and delivering engaging learning activities.
Working with individual students, groups, or whole classes under the teacher’s guidance.
Follow the school's marking and assessment policy to track and report on student progress.
Provide exciting learning experiences that help students reach their potential.
Be a role model and manage support team members in the classroom.

Criteria
A recognised Teaching Assistant qualification or higher.
Experience working with children with Specialist Educational Needs.

Apply Social Care & Education Jobs are the UK’s leading Recruitment Partner for Adult Social Care, Children’s Residential, and Specialist Education Providers. We will support you throughout the entire application process, interview stages, and help you prepare for your first day!

Compliance Successful applicants will undergo pre-employment safeguarding checks, including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974, and applicants must disclose all convictions and cautions, unless "protected" under the DBS filtering rules, to ensure suitability to work with children. The employer is committed to safeguarding and promoting the welfare of children and young adults and is a disability-confident and equal opportunities employer.

Due to the high volume of applications, we receive, we are unable to respond to every candidate. If you do not hear from us within 48 hours of your application, please assume that you have not met the criteria on this occasion.

Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.


NO PREVIOUS EXPERIENCE REQUIRED – FULL TRAINING PROVIDED

If you have previous experience working in a call centre, then great. If not, the company will provide full training and support to ensure you start off on the right foot.


SALARY: £25,000 - £28,938 per annum + Bonus + Generous Benefits (see below)

LOCATION: Kirkby, Liverpool Merseyside, North West England (L33)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday-Friday 9am-5:30pm

Although the company has no immediate plans to change their working hours, they may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday – Friday 8am - 4pm and 10am – 7pm and 1 Saturday every 4 weeks, 9am – 2pm

START DATE: January 2025

Due to continued growth the company is looking to hire up to 8 people to join them in January 2025.


JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers.

Due to continued growth the company is looking to recruit up to 8 people. Call centre or financial services experience is an advantage, and will also consider candidates from all types of backgrounds, whether that’s working as a Retail Assistant, Administrator, Office Assistant, Waiting Staff, or Shop Assistant just to name a few. The most important factor is you have a friendly, professional approach to your work and willing to learn how to do the job.

The company find people learn best in person and from hearing and watching others, so as the Customer Service Advisor / Contact Centre Agent you will start at their office in Kirkby, Liverpool, Merseyside. Once you’re up to speed there will be opportunities for a hybrid working pattern starting from 4 months service, split between working from home and the office for part of the week, which allows you to have a great work life balance.

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. You will aim to understand customers individual circumstances by asking questions to help you negotiate affordable repayments for outstanding arrears, ensuring that the customers best interests are met.

It's the people that make the company a truly exciting and inclusive place to work - a place where you can let your skills shine. The company has excellent career development paths so you can grow your earning potential and progress through the company.


BENEFITS

The company offer a range of programmes and benefits to help their people and their families stay healthy and happy, including:

• Cycle to Work and Electric Car Salary Sacrifice schemes
• Free on-site parking, bike storage and shower facilities
• Childcare Vouchers
• Dental and Health Cash Plan
• Company Pension Plan
• Life Assurance and Colleague Assistance Program
• Non-contractual bonus scheme

RETAIL DISCOUNTS

They also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including: Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s, Argos, Primark, Odeon, Pizza Express, Costa Coffee and many, many more…

HOLIDAYS

Holidays start at 21 days (rising to 25), plus 8 bank holidays


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12863

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Kirkby, Liverpool, Merseyside, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

Working in the Faculty of Health, Innovation, Technology and Science, you will work with a team sharing responsibility for a comprehensive range of administrative tasks within the Placement Learning Support Unit. You should be a quick learner and willing to assist in the provision of a friendly and efficient service to students and staff. You will have excellent IT and communication skills and a minimum of 5 GCSE grades A-C or equivalent, including Maths and English.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.

Proud member of the Disability Confident employer scheme

Professional: To maintain awareness of, and comply with the N.M.C Code of Professional Conduct, Trust policies, procedures and To demonstrate evidence of on-going professional development via a personal professional portfolio and the NHS knowledge and skills frame To maintain, at all times, professional standards and adhere to the Trust and departmental dress code Works collaboratively with the multidisciplinary team Professional: To communicate appropriately to all levels and disciplines, within the theatre and the Trust as Ensure all records and documentation are compiled and maintained accurately and in accordance with the N.M.C standards for record keeping and Caldicott Clinical Management: Deliver skilled practical care to all patients and participate in the monitoring, planning and delivery of individualised patient With guidance from senior staff, assess situations that arise in the peri- operative Actively support the implementation of Evidence Based Practice and participate in clinical audits as To participate on day shifts, as required, and rotation onto nights. Have an awareness of stock control and support Team Leaders in appropriate stock Input data onto the TMIS system, in order that statistics/patient activity may be accurately Ensure all equipment is maintained in accordance with manufacturers guidelines, document and report any faults immediately to senior staff. Attend/participate in unit/team meetings. Support staff under your supervision (theatre support workers, trainee operating department practitioners, student nurses) and act as an effective role Ensure rigorous adherence to infection control practices including hand hygiene and universal/standard Personal/Professional Development: Identify personal and professional needs for career development of self and junior staff via the Trust appraisal programme and the NHS knowledge and skills Support, supervise and act as a preceptor/mentor to junior staff and Demonstrate a willingness to become an approved assessor for basic and post-basic students and participate in teaching programmes for other team members. Recovery Duties: Receive and identify patients post-operatively along with all relevant documentation from anaesthetist and theatre practitioner, ensuring all information pertaining to the patients peri-operative episode is correct, as per departmental protocol. Ensure patients receive appropriate pain and nausea management whilst in recovery, including the initiation of PCA following Trust/departmental guidance. The practitioner is competent in the management of I.V. lines/ PCAs, arterial lines, epidurals and medication administration as per Trust Guidance. The practitioner is competent in airway management. This is inclusive of managing patients in the immediate post-operative phase who has e.g. a laryngereal mask or and Gudel airway in place. The practitioner possesses the knowledge to assess when a patients conscious level warrants removal of either of the artificial airways referred The practitioner reports immediately, any adverse changes in the patients condition or any other aspect of concern as identified in the NEWS score as appropriate. The practitioner is competent in the recognition of primary post- operative complications and understands the need to act in a timely Practices nurse led discharge i.e. discharges patients from the recovery unit to the ward area. The practitioner will implement a care plan for the continuing care of patient on the ward and provide a safe and effective handover of the patients peri-operative journey to the ward nursing staff, as per departmental protocol. The practitioner completes the recovery competency template through the stages novice, proficient and expert. If a patients post-operative status warrants transfer to a Critical Care bed the practitioner will, under the direct supervision of the senior practitioner, work with/support the anaesthetist responsible for the patients care until the patient is discharged from the recovery area. The practitioner will use their knowledge, clinical and analytical skills at the bedside and alert the anaesthetist, should the patients condition deteriorate and warrant medical opinion/advice. The post holder will, on occasion, be required to work in traumatic and emotive environment.

These clinical divisions provide mental health, brain injury, addiction and child and adolescent mental health services in different areas across Halton, Knowsley, Liverpool, Sefton, St Helens and Warrington. We are looking for nursing and health care assistants for our inpatient wards. Posts will be based in older adult and adult acute mental health male and female. We are committed to helping staff balance work and home life and welcome applications from applicants wishing to work part-time or with flexible working arrangements.

Receptionist, Malmaison £ rate of pay / hours Type of contract Location

We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Malmaison the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Malmaison we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

This is an exciting opportunity for the successful applicant to join Brain Injury Unit in Sid Watkins Building located on the Aintree Hospital site.

The post holder will act as a main point of contact for the ward and be a key member of the ward and administrative teams. With demonstrable typing skills, the post holder will have a good knowledge of Microsoft Office applications and the ability to accurately record data.

A key part of the role is to prepare for and take live minutes. The post holder will be required to input into the relevant Patient Clinical Information Systems, undertake diary management, cashier duties and the ordering of stock items for the service.

Applicants should only include details of qualifications that they are able to produce certifications for, all applicants please ensure that you do have certificates for any of the qualifications you include on your application form, you will need to evidence these as part of the recruitment process.

The purpose of this post is to provide a timely, accurate and comprehensive range of administration, clerical, and cashier duties to support inpatient areas across the Division.

The post holder will be a key member of the ward based and administrative teams. The post holder will be required to maintain confidentiality in relation to patient and staff information. They will work flexibly to meet the needs of the service and to support ward and service processes.

The postholder will work with a high level of accuracy, a commitment to team working and continuous improvement to bring about positive service outcomes. They will have good written and verbal communication skills and demonstrable organisational and time management ability.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Please refer to the enclosed Job Description for full details:-

Produce typed letters/reports for the ward on various issues relevant to the Service and distribute to others via internal mail and the e-mail system, as appropriate.

In line with Service requirements, prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales.

Coordinate all ward round documentation across all disciplines, including maintenance of the membership lists via the relevant Clinical Information and e-mail systems.

In line with Service requirements, produce typed documentation to support key workers. Distribute relevant documents to members of the clinical team

Ensure an adequate process for disposing of confidential clinical information/ documents.

Liaise with Mental Health Act Administrator providing information, as required.

In line with Service requirements, maintain manual and electronic patient and ward records.

Maintain stationery and provisions stocks and order any other items required for the ward.

Carry out general office duties, e.g. answer routine telephone enquiries, take/ deal with messages, book appointments when required, photocopying.

Carry out Cashier duties as per training provided and in accordance with Trust Standing Financial Instructions.

Escort professional visitors within the secure sites, as required.

Liaise with clinical and other administration staff.

In accordance with Trust Information Governance and Caldicott guidance, receive and impart information of a serious criminal nature to others who have a professional right to know.

Provide cover for colleagues as requested by the Administration Manager.

Contribute to general development initiatives and project work in line with Service requirements.

Ensure that work is conducted in accordance with Trust policies and procedures and contribute to their development.


This advert closes on Sunday 1 Dec 2024

Both HMP Altcourse and HMP Liverpool are looking to recruit a healthcare support worker to support the Integrated Mental Health teams.

This role will entail providing support to the healthcare professionals based in the Mental Health team at the prison.

To work unsupervised when performing clinical duties or group work, to assist with escort duties, internally and externally for visitors and patients.

To support with screenings, to assist with health promotion activities and awareness.


1. Performing venepuncture, ECGs and physical health checks
2. Updating clinical systems / care plans and prison databases
3. Escorting internal and external visitors
4. Performing group work
5. Assisting with Health promotion
6. Completing welfare checks on patients

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

· To maintain up to date core skills, extended roles and learning needs as identified via PDP’s.

· To be able to respond appropriately to emergency situations.

· To competently perform venepuncture / ECG’s within the Health Centre as directed by the requesting clinicians.

· To assist with the delivery of Health Promotion.

· To assist clinicians with a variety of group sessions

· To be responsible for input of own data into SystmOne

· To operate the radio communications set when required and be conversant with the prison radio network procedures.

· To assist and support with the healthcare Administration as directed

· To report any adverse circumstances to the nurse in charge or manager

· To undertake breakaway

· To work within all current policies and procedures throughout the prison

· To participate in research and audit within the service.

· To demonstrate excellent interpersonal communications skills to communicate factual information to patients to overcome barriers to understanding.

· To work collaboratively, sharing knowledge and experience with peers to provide support through teamwork. Participate in regular team meetings.

· To demonstrate appropriate skills to deal with patients with challenging behaviour. Be able to adapt to the unpredictable demands of the patient and the needs of the service.

· To assist with therapeutic monitoring of all relevant medication, being aware of data information system.

· To be aware of patients’ well-being, taking into account mental, physical, security and potential violent issues, reporting any concerns to the nurse in charge.

· To assist with escort duties of visitors to the Health Care department both internally and externally within the service guidelines.

· To ensure that work is conducted in accordance with the Trust’s Equality and Diversity Strategy and to contribute to its development.

· To maintain responsibility for the Health & Safety aspects of the environment for self, colleagues and visitors.

· To maintain quality control checks of all equipment within the Health Care department.




This advert closes on Sunday 8 Dec 2024

Due to our expanding Endoscopy service we are currently recruiting B3 Clinical Support Workers who are committed to delivering excellent patient care to join our first class team.

Experience is preferable but not essential as intensive training will be given and you will have the opportunity to develop your personal skills.

Upon completion of training you will be working alongside highly competent team of nurses and consultants.

You will also have the opportunity to move up the career ladder with our supported training and development courses via internal and external providers.
• To work within the Endoscopy Day Case Unit of Gastroenterology.
• Caring for patients, within a framework of high quality standards of care and practice. Taking into account patients’ social,
psychological and physical needs.
• Undertake Endoscopy training requirements which include assisting with
endoscopic and clinical procedures and the re-processing of equipment in line with the British Gastroenterology Society.
• Work collaboratively and co-operatively with others to meet the needs of patients and their families.
• Maintain strict infection control standards

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here

https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Clinical Responsibilities
▪ To assist the qualified nursing staff in maintaining patient standards of care
▪ To work under the supervision of a qualified nurse within the endoscopy rooms.
▪ Taking of tissue samples (biopsy) and completing accurately paperwork to a set standard once trained/educated and competent
▪ Preparation of endoscopic equipment prior to endoscopy
▪ Undertake cannulation and venepuncture as required in order to improve patient pathway
▪ Preparation of endoscopic accessories required during procedures, e.g. preparation of dilatation balloons and inflation devices.
▪ Undertaking other endoscopy assistant tasks under supervision until assessed and competent.
▪ Work in the recovery area of the Unit under supervision to undertake and evaluate patient observations of blood pressure, pulse and temperature and other tasks as required, to assist in the patient recovery stage and see them through to discharge.
▪ Know own limitations and report any lack of knowledge/training to Senior Nurse Educator/Trainer and assessor.
▪ Work within the re-processing area as required, to decontaminate endoscopy equipment to a set standard.

Clinical Governance / Quality
• Caring for patients, within a framework of high quality standards of care and practice

Education and training development
• Trains/mentors others in own skillset
• Working with an Assessor
• Action plan to be agreed with Assessor
• Progression Port Folio produced at end of training for each unit.
• Keep up to date with Unit policies and procedures
• Attend Unit meetings and teaching sessions.
• To attend all in-house Trust and Gastroenterology training courses and meetings as required.
• To maintain knowledge and keep up to date with Unit policies and procedures.
• To maintain infection control practices so as to cause no harm to patients, carers or staff.
• To work within Trust policies and procedures.
• To maintain good communication both verbal and written
• Maintain mandatory training


This advert closes on Monday 9 Dec 2024

We are working closely alongside a Local Authority in Sefton to assist with the appointment of a Travel Support Assistant, on a 2-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £15.64 - £19.69 per hour

Responsibilities:

You will undertake financial responsibilities as required and allocated by the Travel Support Team Manager and Senior Commissioning Officer and work closely with internal and external key partners.
You will process and reconcile all payments relating to Travel Support including Personal Travel Budgets ensuring that the correct payments are made in a timely manner.
You will be the first point of contact for all Travel Support payment queries from contractors and parent/carers.
You will assist in the monitoring, recording and evaluation of service delivery, providing critical analysis of demand, need, gaps, trends and performance outcomes
Required Experience:

Experience in finance and data management to join the team.
Please note:

You should be available to work immediately or at a short notice.
You should have right to work in U.K
This role requires an enhanced DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1383805

Assist in maintaining a safe and clean environment, helping to prevent the spread of infection by clearing vacated bed spaces and preparation for re-use, cleaning equipment between patient use and following the trust guidelines for personal protective equipment You will need to be hard working, flexible, kind and caring in order to deliver safe and effective patient centred care to our patients families and carers. As part of a team you will need good organisational skills and be able to demonstrate good communication. Some experience of care work is essential for this post

Clinical Responsibilities To assist the qualified nursing staff in maintaining patient standards of care To work under the supervision of a qualified nurse within the endoscopy rooms. Taking of tissue samples (biopsy) and completing accurately paperwork to a set standard once trained/educated and competent Preparation of endoscopic equipment prior to endoscopy Undertake cannulation and venepuncture as required in order to improve patient pathway Preparation of endoscopic accessories required during procedures, e.g. preparation of dilatation balloons and inflation devices. Undertaking other endoscopy assistant tasks under supervision until assessed and competent. Work in the recovery area of the Unit under supervision to undertake and evaluate patient observations of blood pressure, pulse and temperature and other tasks as required, to assist in the patient recovery stage and see them through to discharge. Know own limitations and report any lack of knowledge/training to Senior Nurse Educator/Trainer and assessor. Work within the re-processing area as required, to decontaminate endoscopy equipment to a set standard. Clinical Governance / Quality Caring for patients, within a framework of high quality standards of care and practice Education and training development Trains/mentors others in own skillset Working with an Assessor Action plan to be agreed with Assessor Progression Port Folio produced at end of training for each unit. Keep up to date with Unit policies and procedures Attend Unit meetings and teaching sessions. To attend all in-house Trust and Gastroenterology training courses and meetings as required. To maintain knowledge and keep up to date with Unit policies and procedures. To maintain infection control practices so as to cause no harm to patients, carers or staff. To work within Trust policies and procedures. To maintain good communication both verbal and written Maintain mandatory training

The role of a band 2 health care assistant is to support the registered Nurses and senior Sister in the provision of care to individuals and their families

Assist the registered nurse in the planning, implementation and evaluation of nursing care.

Work collaboratively and co-operatively with others to meet the needs of patients and their relatives/carers.

To work as part of a team to provide a high standard of service for our medical patients.

Provide personal care to our cohort of patients upholding privacy and dignity standards at all times

The post provides an excellent opportunity for personal development with a supportive team behind you.

You will need to be enthusiastic motivated and dedicated to providing the very best patient care and be welcome to new changes and ideas to help improve patient care

Supporting the Registered Nurses in caring for our patients to a high standard, delivering personal care and encouraging independence. Assisting with feeding, mobilising and encouraging patient activities.Fluid balance charts/food charts

At the direction of the registered nurse participate fully in the delivery of planned nursing care and work collaboratively and cooperatively with others to ensure all needs are met.

Establish and promote effective communication and relationships with staff, patients, relatives and carers.

Provide support to patients, relatives and carers to enable them to actively participate in the delivery of care.

Maintain and promote privacy and dignity of patients.

To participate in the moving and handling of patients in a safe manner to maximise their physical comfort and minimise risk to both the patient and other members of the care giving team.

As directed by care team, obtain specimens, records results and send them to the relevant department as necessary.

Provide escort and transfer of patients as directed.



Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Assist in maintaining a safe and clean environment, helping to prevent the spread of infection by clearing vacated bed spaces and preparation for re-use, cleaning equipment between patient use and following the trust guidelines for personal protective equipment

You will need to be hard working, flexible, kind and caring in order to deliver safe and effective patient centred care to our patients families and carers. As part of a team you will need good organisational skills and be able to demonstrate good communication.

Some experience of care work is essential for this post




This advert closes on Monday 9 Dec 2024