Total 31 Customer Service job vacancies in cf63 2js

What skills and experience we're looking for

What we're looking for

• A colleague with experience in supporting children with SEND
• Someone with high expectations who is committed to raising the achievement of all children
• The ability to use a variety of strategies to engage and support children in their learning
• A collaborative professional with the ability to contribute to provision planning
• An excellent role model to children, colleagues and parents, exemplifying our core principle of kindness
• A positive, open-minded professional actively supportive of the ethos, vision and values of the school
• A member of the team who can build strong relationships with the many stakeholders in a school

What the school offers its staff

Our Employment Offer

GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish:

• Access to our highly competitive pension scheme (LGPS)
• Flexible working options
• Generous holiday allowance
• Work life and family friendly policies
• Employee wellbeing initiatives
• Career pathways and talent management
• Access to a staff benefits portal
• Community and collaboration working model

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

As a Community Lead at Alex Wood House Care Home, you will be responsible for the day-to-day leadership and management on our residential community within the home.

About Alex Wood House Care Home:
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms.

About the role:
The role of Community Lead will involve completing clinical audits, safe management of medication and team member supervision. Across everything you do, you’ll be a role model for your team and someone our residents and their families can trust to provide a safe, reassuring and happy environment.

** We offer sponsorship for this position **

Salary:
£15.87 per hour.

Shift Pattern:
45 hours per week, 12-hour shifts worked on a rota basis from Monday to Sunday.

Home Location:
Fortescue Road, Cambridge, England, CB4 2JS – 3 miles from the city centre.

Key Duties & Responsibilities:

Take responsibility for pro-actively managing the unit.
Ensure timely completion of monthly audits: medication management, pressure ulcer prevention, diet and hydration and care planning.
Monitor the assessment, planning, implementation and evaluation of residents’ care through monthly audit of care plans using a planned approach, for example Resident of the Day.
Ensure planned supervision is carried out for all team members in line with company policy.
Training, Skills & Experience Required:

A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
Minimum of two years’ shift leadership and management experience.
Proven track record leading, empowering, supporting and motivating a clinical team.
What we can offer:

Fully comprehensive induction.
Competitive salary, plus enhancements on bank holidays.
28 days of holiday per year inclusive of bank holidays.
Free Blue Light Card & access to the Blue Light discount platform.
Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.

As a Care Assistant at Alex Wood House Care Home, you will be responsible for ensuring a high level of care is provided to our residents.

About Alex Wood House Care Home:
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms.

About the role:
Reporting to the Team Leader, the Care Assistant will provide high quality care to residents at all times paying attention to their specific and individual needs. You will participate in meaningful activities when possible, and ensure that care plans are appropriate to each resident’s needs.

** We offer sponsorship for this position **

Salary:
Days - £12.10 per hour.
Nights - £13.23 per hour.

Shift Pattern:
33 - 44 hours per week, 12-hour shifts worked on a rota basis from Monday to Sunday.

Home Location:
Fortescue Road, Cambridge, England, CB4 2JS– 3 miles from the city centre.

Key Duties & Responsibilities:

Deliver care in the home, to ensure continuous assessment, planning, implementation and evaluation of residents’ care.
Assist residents during meal times ensuring they receive meals that are suitable.
Assist with and participate in all activities provided within the home to promote person centred care.
Attend and complete all training and qualifications (statutory, mandatory and developmental).
Training, Skills & Experience Required:

A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
Experience in a Care position and being NVQ/QCF Level 2 Diplomas in Health & Social Care qualified is highly desirable – but we can support you to achieve all qualifications required.
Excellent written and verbal communication skills, with an enthusiastic and positive attitude.
What we can offer:

Fully comprehensive induction.
Competitive salary, plus enhancements on bank holidays.
28 days of holiday per year.
Free Blue Light Card & access to the Blue Light discount platform.
Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.

Paying £12.50 per hour! A great new van driving role has become available with an immediate start date!

You will be doing between 3 and 5 drops in and around the Nottinghamshire area per shift. Which will also include handballing and some occasional heavy lifting.

The right candidate must have the below:
- A valid UK driving licence with no more than 3 points.
- Previous experience in a customer facing role.

This is a temp to perm role.

You will be working from Monday to Friday from 11:00 until roughly 19:00. Please note that you may also be required to work an occasional weekend day in lieu of a day off during the week.

You will be paid £12.50 per hour.
Working through PAYE you will also accrue up to 28 days holiday per year.

Please note we do not offer visa sponsorship.

What skills and experience we're looking for

What we're looking for

• A colleague with experience in supporting children with SEND
• Someone with high expectations who is committed to raising the achievement of all children
• The ability to use a variety of strategies to engage and support children in their learning
• A collaborative professional with the ability to contribute to provision planning
• An excellent role model to children, colleagues and parents, exemplifying our core principle of kindness
• A positive, open-minded professional actively supportive of the ethos, vision and values of the school
• A member of the team who can build strong relationships with the many stakeholders in a school

What the school offers its staff

Our Employment Offer

GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish:

• Access to our highly competitive pension scheme (LGPS)
• Flexible working options
• Generous holiday allowance
• Work life and family friendly policies
• Employee wellbeing initiatives
• Career pathways and talent management
• Access to a staff benefits portal
• Community and collaboration working model

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

An exciting opportunity has become available for a SEN Learning Support Assistant at Greenway Junior School in Horsham.
Your opportunityWe are looking to appoint an enthusiastic and caring Learning Assistant to play a key role in supporting the class teacher and the SENCo in the teaching and welfare of our children. We are particularly keen to hear from candidates with strong experience and interest in SEND. You will join our friendly school located in pleasant surroundings in Horsham.
About Greenway Junior SchoolGreenway Junior School is a three-form entry Junior School in Horsham, where the whole school community is committed to lifelong learning for all. Children at Greenway enjoy actively learning with a vibrant cross curricular approach. Our core values of integrity, courage, aspiration, compassion and respect ensure our pupils become active, positive and resilient young people. Greenway joined GLF Schools in September 2022 and we are benefitting from sharing excellent resources, CPD and best practice with other GLF schools.Our School sits within a newly established cluster of schools, overseen by a Regional Director. Along with Greenway Junior School, our cluster includes the following other schools; Forge Wood Primary School, Kilnwood Vale Primary School, Southgate Primary School, Salfords Primary School, Lime Tree Primary School and Merstham Primary School. What we're looking forA colleague with experience in supporting children with SEND
Someone with high expectations who is committed to raising the achievement of all children The ability to use a variety of strategies to engage and support children in their learning A collaborative professional with the ability to contribute to provision planning An excellent role model to children, colleagues and parents, exemplifying our core principle of kindness A positive, open-minded professional actively supportive of the ethos, vision and values of the school A member of the team who can build strong relationships with the many stakeholders in a school Join Our CommunityGLF Schools operates 42 primary and secondary schools in 7 Local Authority areas across the south of England. This year we are celebrating 10 years as a growing Multi-Academy Trust with over 2,000 colleagues and over 16,000 pupils.Our vision is to raise the aspirations and achievement of all children within our schools. We believe that every child can achieve the highest academic standards with a vibrant, challenging and rich curriculum. We work as a community whilst ensuring each school maintains its own unique identity and serves the needs of their local community; we are committed to ensuring all children and young people receive the best possible education.Our Employment OfferGLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish:Access to our highly competitive pension scheme (LGPS)Flexible working optionsGenerous holiday allowanceWork life and family friendly policiesEmployee wellbeing initiativesCareer pathways and talent managementAccess to a staff benefits portalCommunity and collaboration working model
The DetailsHours: 32.5 hours per week, Monday to Friday 8.30am-3.30pm.Term Time: 39 weeks per year (including INSET days).
Salary: GLF Associate 2, point 1. FTE £21,544 - £23,582Actual Salary: £16,732.24 - £18,315.06Start Date: As soon as possible

Paying £12.50 per hour! A great new van driving role has become available with an immediate start date!

You will be doing between 3 and 5 drops in and around the Nottinghamshire area per shift. Which will also include handballing and some occasional heavy lifting.

The right candidate must have the below:
- A valid UK driving licence with no more than 3 points.
- Previous experience in a customer facing role.

This is a temp to perm role.

You will be working from Monday to Friday from 11:00 until roughly 19:00. Please note that you may also be required to work an occasional weekend day in lieu of a day off during the week.

You will be paid £12.50 per hour.
Working through PAYE you will also accrue up to 28 days holiday per year.

Please note we do not offer visa sponsorship.

Service Advisor
Basic Salary - £28,000
OTE - £35,000
Location - Salisbury

Benefits -
Accredited Dealer Training
Employee Assistance Programme
Eyecare Vouchers
Cycle to Work Scheme
Staff Referral Scheme
Life Assurance
Company Events
Staff Discounts on MOT's and Servicing

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Ryan McArthur @ Auto Skills and quote job number: 48925

Job Title: Service Advisor - Salisbury
Salary: £29,000 Basic + Bonus (OTE £35,000)
Hours: Monday to Friday 08:00-18:30, with Saturday mornings on a rota 08:00-14:00-45.5 hours per week
Ref: OC18667
We have a new vacancy for an experienced Service Advisor for my client's main dealership in Salisbury. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career.

Benefits:

• Accredited training and qualifications which covers the latest technology including hybrid and electric cars.
• Up to 25 Days annual leave plus bank holidays.
• Pension Scheme with employer contributions.
• Employee Assistance Programme.
• Eyecare Vouchers.
• Cycle to work scheme.
• Life Assurance Policy.
• Staff Discounts - MOT's and Repair.
• Staff Retail Purchase Scheme.

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department.
• Upselling any existing products to new and existing customers.

Service Advisor Requirements:

• Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided
• Must have good communication skills
• Knowledge of Kerridge or Pinnacle would be advantageous.
• Full UK Driving License.

Consultant: Beatrice Dickinson
INDAS
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

What skills and experience we're looking for

An exciting opportunity has become available for a SEN Learning Support Assistant at Greenway Junior School in Horsham.

Your opportunity

We are looking to appoint an enthusiastic and caring Learning Assistant to play a key role in supporting the class teacher and the SENCo in the teaching and welfare of our children. We are particularly keen to hear from candidates with strong experience and interest in SEND. Full and part time opportunities available.

You will join our friendly school located in pleasant surroundings in Horsham.

About Greenway Junior School

Greenway Junior School is a three-form entry Junior School in Horsham, where the whole school community is committed to lifelong learning for all. Children at Greenway enjoy actively learning with a vibrant cross curricular approach. Our core values of integrity, courage, aspiration, compassion and respect ensure our pupils become active, positive and resilient young people.

Greenway joined GLF Schools in September 2022 and we are already benefitting from sharing excellent resources, CPD and best practice with other GLF schools.

Our School sits within a newly established cluster of schools, overseen by a Regional Director. Along with Greenway Junior School, our cluster includes the following other schools; Forge Wood Primary School, Kilnwood Vale Primary School, Southgate Primary School, Salfords Primary School, Lime Tree Primary School and Merstham Primary School.

What we're looking for

• A colleague with experience in supporting children with SEND
• Someone with high expectations who is committed to raising the achievement of all children
• The ability to use a variety of strategies to engage and support children in their learning
• A collaborative professional with the ability to contribute to provision planning
• An excellent role model to children, colleagues and parents, exemplifying our core principle of kindness
• A positive, open-minded professional actively supportive of the ethos, vision and values of the school
• A member of the team who can build strong relationships with the many stakeholders in a school

What the school offers its staff

Join Our Community

GLF Schools operates 42 primary and secondary schools in 7 Local Authority areas across the south of England. This year we are celebrating 10 years as a growing Multi-Academy Trust with over 2,000 colleagues and over 16,000 pupils.

Our vision is to raise the aspirations and achievement of all children within our schools. We believe that every child can achieve the highest academic standards with a vibrant, challenging and rich curriculum. We work as a community whilst ensuring each school maintains its own unique identity and serves the needs of their local community; we are committed to ensuring all children and young people receive the best possible education.

Our Employment Offer

GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish:

• Access to our highly competitive pension scheme (LGPS)
• Flexible working options
• Generous holiday allowance
• Work life and family friendly policies
• Employee wellbeing initiatives
• Career pathways and talent management
• Access to a staff benefits portal
• Community and collaboration working model

The Details

Hours: 33.5 hours per week, Monday, Tuesday, Thursday and Friday 8.30am-3.30pm, Wednesday 8.30am - 4.30pm (Part time opportunities also available)

Term Time: 39 weeks per year (including INSET days).

Salary: GLF Associate 2, point 1. FTE £21,544 - £23,582

Actual Salary: £17,247.08 - £18,878.60

Start Date: As soon as possible

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Summary: The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Clinical Responsibilities: In accordance with the Practice timetable, as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone consultations and queries, triage calls, triage visits, checking and signing of repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. Respond to medical problems presented by temporary residents as required. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness. In consultation with patients and in line with current Practice disease management protocols, developing care plans for health To assist in the establishment of appropriate systems to manage common chronic medical conditions. Completion of clinically related administrative and non clinical duties needed for the delivery of the service. Providing counselling and health education. Refer patients for further opinions and interventions according to Practice protocols Recording clear and contemporaneous consultation notes to agreed standards. Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions wherever possible). Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate. Participate in training plans of medical students as required. In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Maintaining, monitoring and updating computer database and management of medical records and practice audits Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QAIF and Enhanced Services. Appropriate use of read codes. Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits Participating in the auditing of practice activity Practice Organisation Process and action incoming patient and hospital correspondence Attendance at in-house meetings, significant event audit meetings and others as deemed necessary Ensure that the practice complaints system is adhered to at all times Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety Maintain current BLS and anaphylaxis certification Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organization. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy To include: Providing information regarding immune consent with particular regard to Hepatitis B status Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards Ensuring that all accident or dangerous accidents are reported and investigated, and follow up action taken where necessary. Equality and Diversity The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Quality The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly. The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide.

Job Summary: The post holder will provide appropriate practice nursing services to the practice population and will deliver care within the boundaries of their role, focusing upon supporting patients to be healthy, monitoring of long-term conditions, health prevention and screening activities. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required. Clinically the focus of the role is to provide evidence-based care for patients with acute and chronic conditions and look to improve patient health outcomes in the assessment, diagnosis, treatment and management of patients within their care working in a collaborative manner with the surgery team. The post holder will develop good working relationships with: Patients GPs and other clinical staff Other members of the Nursing team Community Nurses Clinical practice Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being Implement and evaluate individual treatment plans for patients with a known long-term condition Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care Support patients to adopt health promotion strategies that encourage patients to live healthily, and apply principles of self-care Deliver opportunistic health promotion using opportunities such as new-patient medicals Support patients to adopt health promotion strategies that promote patients to live healthily, and encourage principles of self-care Assess and care for patients presenting with uncomplicated wounds Support and advise women requesting information relating to family planning needs Support and manage health needs of women presenting for cervical cytology consultations Implement and participate in vaccination and immunisation programmes for both adults and children Advise, support and, where appropriate, administer vaccinations for patients travelling abroad Assist senior practitioners in providing minor-surgery sessions Communication Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Utilise communication skills to support patients to adhere to prescribed treatment regimens Act as an advocate when representing the patients and colleagues viewpoints to others Delivering a quality service Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC) Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures Prioritise, organise and manage own workload in a manner that maintains and promotes quality Deliver care according to the WAG and the National Institute for Clinical Excellence (NICE) guidelines and evidence-based care Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation Participate in the maintenance of quality governance systems and processes across the organisation and its activities Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate Evaluate the patients response to health care provision and the effectiveness of care Support and participate in shared learning across the practice and wider organisation Participate in the management, review and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework (eg root-cause analysis) Participate in the performance monitoring review of the team, providing feedback as appropriate Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate Team working Understand own role and scope in the organisation and identify how this may develop over time Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties Ensure clear understanding and utilisation of referral mechanisms within the practice Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice Work effectively with others to clearly define values, direction and policies impacting upon care delivery Participate in team activities that create opportunities to improve patient care Participate in and support local projects as agreed with the practice management team Management of risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements Undertake mandatory and statutory training Apply infection control measures within the practice according to local and national guidelines Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all Participate in the local implementation strategies that are aligned to the values and culture of general practice Utilising information Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care Learning and development Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments Assess own learning needs and undertake learning as appropriate Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning Equality and diversity Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity Enable others to promote equality and diversity in a non-discriminatory culture Support people who need assistance in exercising their rights Monitor and evaluate adherence to local chaperoning policies Act as a role model in good practice relating to equality and diversity Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality car

As a Care Assistant at Alex Wood House Care Home, you will be responsible for ensuring a high level of care is provided to our residents.

About Alex Wood House Care Home:
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms.

About the role:
Reporting to the Team Leader, the Care Assistant will provide high quality care to residents at all times paying attention to their specific and individual needs. You will participate in meaningful activities when possible, and ensure that care plans are appropriate to each resident’s needs.

One of our values is Celebrating Every Individual and we have fantastic Learning and Development options at Athena Care Homes to support your progression. Development from this role can take you onto CHAPS or nursing positions, and we offer fully funded apprenticeships to help you achieve an NVQ Level 2 or 3 in Health & Social Care. However, if the traditional qualifications aren't for you, or you have a specific interest, we have a variety of other options to support your career journey.

Salary:
Days - £12.10 per hour.
Nights - £13.23 per hour.

Shift Pattern:
44 hours per week, 12-hour shifts worked on a rota basis from Monday to Sunday.

Home Location:
Fortescue Road, Cambridge, England, CB4 2JS– 3 miles from the city centre.

Key Duties & Responsibilities:

Deliver care in the home, to ensure continuous assessment, planning, implementation and evaluation of residents’ care.
Assist residents during meal times ensuring they receive meals that are suitable.
Assist with and participate in all activities provided within the home to promote person centred care.
Attend and complete all training and qualifications (statutory, mandatory and developmental).
Training, Skills & Experience Required:

A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
Experience in a Care position and being NVQ/QCF Level 2 Diplomas in Health & Social Care qualified is highly desirable – but we can support you to achieve all qualifications required.
Excellent written and verbal communication skills, with an enthusiastic and positive attitude.
What we can offer:

Fully comprehensive induction.
Competitive salary, plus enhancements on bank holidays.
28 days of holiday per year.
Free Blue Light Card & access to the Blue Light discount platform.
Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.

An exciting opportunity has become available for a SEN Learning Support Assistant at Greenway Junior School in Horsham.
Your opportunityWe are looking to appoint an enthusiastic and caring Learning Assistant to play a key role in supporting the class teacher and the SENCo in the teaching and welfare of our children. We are particularly keen to hear from candidates with strong experience and interest in SEND. Full and part time opportunities available.You will join our friendly school located in pleasant surroundings in Horsham.
About Greenway Junior SchoolGreenway Junior School is a three-form entry Junior School in Horsham, where the whole school community is committed to lifelong learning for all. Children at Greenway enjoy actively learning with a vibrant cross curricular approach. Our core values of integrity, courage, aspiration, compassion and respect ensure our pupils become active, positive and resilient young people. Greenway joined GLF Schools in September 2022 and we are already benefitting from sharing excellent resources, CPD and best practice with other GLF schools.Our School sits within a newly established cluster of schools, overseen by a Regional Director. Along with Greenway Junior School, our cluster includes the following other schools; Forge Wood Primary School, Kilnwood Vale Primary School, Southgate Primary School, Salfords Primary School, Lime Tree Primary School and Merstham Primary School. What we're looking forA colleague with experience in supporting children with SEND
Someone with high expectations who is committed to raising the achievement of all children The ability to use a variety of strategies to engage and support children in their learning A collaborative professional with the ability to contribute to provision planning An excellent role model to children, colleagues and parents, exemplifying our core principle of kindness A positive, open-minded professional actively supportive of the ethos, vision and values of the school A member of the team who can build strong relationships with the many stakeholders in a school Join Our CommunityGLF Schools operates 42 primary and secondary schools in 7 Local Authority areas across the south of England. This year we are celebrating 10 years as a growing Multi-Academy Trust with over 2,000 colleagues and over 16,000 pupils.Our vision is to raise the aspirations and achievement of all children within our schools. We believe that every child can achieve the highest academic standards with a vibrant, challenging and rich curriculum. We work as a community whilst ensuring each school maintains its own unique identity and serves the needs of their local community; we are committed to ensuring all children and young people receive the best possible education.Our Employment OfferGLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish:Access to our highly competitive pension scheme (LGPS)Flexible working optionsGenerous holiday allowanceWork life and family friendly policiesEmployee wellbeing initiativesCareer pathways and talent managementAccess to a staff benefits portalCommunity and collaboration working model
The DetailsHours: 33.5 hours per week, Monday, Tuesday, Thursday and Friday 8.30am-3.30pm, Wednesday 8.30am - 4.30pm (Part time opportunities also available)Term Time: 39 weeks per year (including INSET days).
Salary: GLF Associate 2, point 1. FTE £21,544 - £23,582Actual Salary: £17,247.08 - £18,878.60Start Date: As soon as possible