Total 5,096 Customer Service job vacancies in Upper Norwood, London, SE19 2JE

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Registered General Nurse.

The Role


Providing outstanding leadership for care staff
Supporting residents with a range of complex needs and dependency levels
Provide clinical nursing to residents including medication management, infection prevention and control procedures, e.g. wound care, catheter management
Continuously strive towards ensuring clinical excellence within the home
Developing tailored care plans to delivering excellence across everything you do


Some of our benefits you’ll receive by joining the Care UK family


Paid Annual NMC Registration (T&Cs apply)
Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Wellbeing support


About You


An NMC Registered Nurse
Understands clinical assessment tools like Waterlow and MUST
Experienced in writing comprehensive care plans


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

We are looking for a Delivery Driver to join our Bermondsey branch (SE1):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

• Great Salary + Performance based Bonus Scheme
• Contracted to 40 hours per week
• Monday to Friday – shifts between 07:00 – 17:00
• 33 days annual leave (including bank holidays) + Birthday day off
• Comprehensive health & wellbeing support programme , long service awards & key milestones
• Benefits: Enhanced family leave benefits , Agile working, Training academy , Buy and Sell annual leave , Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.

As a Delivery Driver, you will be the face of our company and will build great customer rapport by providing excellent customer service at each and every delivery.

On occasion, our Delivery Drivers may also support the branch by completing warehouse duties such as inwards stock control and picking and packing products from our vast product line to ensure we are completing all our customers’ orders on time.

Delivery Driver - Must Haves:

- Hold a Valid In-date Full UK Drivers Licence
- Not have more than 3 points on licence
- Be over the age of 21 years old
- Previous experience in a multi-drop delivery role
- Customer focused with a great eye for detail

PLEASE APPLY ONLINE TODAY and a member of the team will be in contact.

Suitable for: Delivery Driver, van driver, multi drop driver, courier, 3.5t driver, warehouse/driver

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Proud member of the Disability Confident employer scheme

About The Role
Delivering what we promise
Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.
Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.
As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. Ensuring that all operations are completed, handling inbound and outbound calls.
This is a hybrid working role working a minimum of 2 days a week in the office. We will provide you with the equipment required. You will need to have a good Wi-Fi connection and a desk with a quiet working space.
To be considered for this role you need to be available on Tuesday 17th December 2024 between 9am to 12pm or 1pm to 4pm to attend an assessment day at Worcester House, Unit 6 Langley Quay, Waterside Drive, Langley, SL3 6EY.
You must be able to start 3 weeks in-house training Monday 06th January 2025 if successful.
You will be required to bring with you your Right to Work in the UK and proof of your current address.
Morrison Water Services play a key role in the AMP6 Metering contract. The main purpose of the contract is to deliver the metering programme for Thames Water. You will be required to engaging customers in the process and installing and replacing water meters.
As a Customer Service Advisor, you will be handling inbound and outbound calls, managing customer enquiries and booking appointments. Accurately capturing data from calls to assist the management team in the production of reports.
You will be working with the Customer Experience Manager and Team Leaders to promote the profile of Morrison Water Services. Ensure any service failures or priority issues are escalated to the Customer Service Manager for action. Maintain ownership of any customer issue through to resolution. Strive to outperform personal targets, team targets and Thames Water Service Level Agreements.
Are you passionate about delivering excellent customer service?
Have you gained experience in a call centre or customer service environment?
Do you have proven administration and customer service skills?
Are you a team player with strong interpersonal skills?

Additional spoken languages would be advantageous
Does this sound like you? If yes, then we want to hear from you!
Additional Information
Average 35 hours a week, Monday-Friday shifts between 8am and 8pm, and one Saturday in every two weeks, between 8am-1pm. Overtime at agreed rate.
Morrison Water Services part of the M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and we are looking for aspiring people like you, who are keen to start/build/continue their career within the Water Industry.
Our people provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. Our Water Division provides a broad range of technical capabilities to our clients ranging from asset condition assessment to design, build, commissioning, and completion. With a 2.1billion order book and turnover at 450 million, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too. Sound interesting?
As a valued employee of the M Group Services Water Division, you’ll be entitled to:

- Matched Pension Scheme
- Overtime
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful company
- Life Assurance
- The option to take out Personal Accident Insurance
- The ability to partake in Payroll giving
- Salary Finance - an online portal offering financial support via articles, videos, and blogs. You can apply for loans and savings schemes via payroll
- 25 days' annual leave plus 8 days' bank holiday
- Enhanced Maternity & Paternity policy
- Cycle to work Scheme

Who doesn’t like a discount? You will have access to your ‘My Rewards’ portal. This provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bills & top retail brand discounts.
Here’s a few so you can see the type of saving’s you can make:

-

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership

What are you waiting for? Apply today!
#mws

About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

About The Role
Delivering what we promise
Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.
Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.
As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. Ensuring that all operations are completed, handling inbound and outbound calls.
This is a hybrid working role working a minimum of 2 days a week in the office. We will provide you with the equipment required. You will need to have a good Wi-Fi connection and a desk with a quiet working space.
To be considered for this role you need to be available on Tuesday 17th December 2024 between 9am to 12pm or 1pm to 4pm to attend an assessment day at Worcester House, Unit 6 Langley Quay, Waterside Drive, Langley, SL3 6EY.
You must be able to start 3 weeks in-house training Monday 06th January 2025 if successful.
You will be required to bring with you your Right to Work in the UK and proof of your current address.
Morrison Water Services play a key role in the AMP6 Metering contract. The main purpose of the contract is to deliver the metering programme for Thames Water. You will be required to engaging customers in the process and installing and replacing water meters.
As a Customer Service Advisor, you will be handling inbound and outbound calls, managing customer enquiries and booking appointments. Accurately capturing data from calls to assist the management team in the production of reports.
You will be working with the Customer Experience Manager and Team Leaders to promote the profile of Morrison Water Services. Ensure any service failures or priority issues are escalated to the Customer Service Manager for action. Maintain ownership of any customer issue through to resolution. Strive to outperform personal targets, team targets and Thames Water Service Level Agreements.
Are you passionate about delivering excellent customer service?
Have you gained experience in a call centre or customer service environment?
Do you have proven administration and customer service skills?
Are you a team player with strong interpersonal skills?

Additional spoken languages would be advantageous
Does this sound like you? If yes, then we want to hear from you!
Additional Information
Average 35 hours a week, Monday-Friday shifts between 8am and 8pm, and one Saturday in every two weeks, between 8am-1pm. Overtime at agreed rate.
Morrison Water Services part of the M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and we are looking for aspiring people like you, who are keen to start/build/continue their career within the Water Industry.
Our people provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. Our Water Division provides a broad range of technical capabilities to our clients ranging from asset condition assessment to design, build, commissioning, and completion. With a 2.1billion order book and turnover at 450 million, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too. Sound interesting?
As a valued employee of the M Group Services Water Division, you’ll be entitled to:

- Matched Pension Scheme
- Overtime
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful company
- Life Assurance
- The option to take out Personal Accident Insurance
- The ability to partake in Payroll giving
- Salary Finance - an online portal offering financial support via articles, videos, and blogs. You can apply for loans and savings schemes via payroll
- 25 days' annual leave plus 8 days' bank holiday
- Enhanced Maternity & Paternity policy
- Cycle to work Scheme

Who doesn’t like a discount? You will have access to your ‘My Rewards’ portal. This provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bills & top retail brand discounts.
Here’s a few so you can see the type of saving’s you can make:

-

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership

What are you waiting for? Apply today!
#mws

About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

About The Role
Delivering what we promise
Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.
Morrison Water Services are looking to recruit Customer Service Advisors based out of our Langley office.
As a Customer Service Advisor, you'll be ensuring that all customers are dealt with in an effective, accurate and timely manner. You will provide support to the Customer Experience Team in the daily functions of the department. Ensuring that all operations are completed, handling inbound and outbound calls.
This is a hybrid working role working a minimum of 2 days a week in the office. We will provide you with the equipment required. You will need to have a good Wi-Fi connection and a desk with a quiet working space.
To be considered for this role you need to be available on Tuesday 17th December 2024 between 9am to 12pm or 1pm to 4pm to attend an assessment day at Worcester House, Unit 6 Langley Quay, Waterside Drive, Langley, SL3 6EY.
You must be able to start 3 weeks in-house training Monday 06th January 2025 if successful.
You will be required to bring with you your Right to Work in the UK and proof of your current address.
Morrison Water Services play a key role in the AMP6 Metering contract. The main purpose of the contract is to deliver the metering programme for Thames Water. You will be required to engaging customers in the process and installing and replacing water meters.
As a Customer Service Advisor, you will be handling inbound and outbound calls, managing customer enquiries and booking appointments. Accurately capturing data from calls to assist the management team in the production of reports.
You will be working with the Customer Experience Manager and Team Leaders to promote the profile of Morrison Water Services. Ensure any service failures or priority issues are escalated to the Customer Service Manager for action. Maintain ownership of any customer issue through to resolution. Strive to outperform personal targets, team targets and Thames Water Service Level Agreements.
Are you passionate about delivering excellent customer service?
Have you gained experience in a call centre or customer service environment?
Do you have proven administration and customer service skills?
Are you a team player with strong interpersonal skills?

Additional spoken languages would be advantageous
Does this sound like you? If yes, then we want to hear from you!
Additional Information
Average 35 hours a week, Monday-Friday shifts between 8am and 8pm, and one Saturday in every two weeks, between 8am-1pm. Overtime at agreed rate.
Morrison Water Services part of the M Group Services Water Division are the leading service provider in the water and wastewater infrastructure sectors in the UK. As a division, we employ circa 3000 people across the UK and we are looking for aspiring people like you, who are keen to start/build/continue their career within the Water Industry.
Our people provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. Our Water Division provides a broad range of technical capabilities to our clients ranging from asset condition assessment to design, build, commissioning, and completion. With a 2.1billion order book and turnover at 450 million, we are market leaders in our field. Joining us gives you the scope and ability to work for an organisation who are not only invested in your career, but your future too. Sound interesting?
As a valued employee of the M Group Services Water Division, you’ll be entitled to:

- Matched Pension Scheme
- Overtime
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful company
- Life Assurance
- The option to take out Personal Accident Insurance
- The ability to partake in Payroll giving
- Salary Finance - an online portal offering financial support via articles, videos, and blogs. You can apply for loans and savings schemes via payroll
- 25 days' annual leave plus 8 days' bank holiday
- Enhanced Maternity & Paternity policy
- Cycle to work Scheme

Who doesn’t like a discount? You will have access to your ‘My Rewards’ portal. This provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bills & top retail brand discounts.
Here’s a few so you can see the type of saving’s you can make:

-

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership

What are you waiting for? Apply today!
#mws

About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

Be all you can be with Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Sous Chef to help us achieve our goals.
We offer our colleagues:

- Generous, above-market rate pay for our Kitchen Staff
- Contracted hours - Bank Hours Available
- Shifts work
- Workplace pension
- Comprehensive and further development opportunities
- Opportunities for Career progression
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Could you be part of our team?
Supporting the head chef in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our Residents Deputise for the head chef on occasions as required.
Primary responsibilities of the Sous Chef

- To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used.
- Be aware of the legal requirements of health and safety legislation.
- To ensure that all kitchen equipment, work areas and other facilities are maintained and operate to the standards required by Statutory Bodies, Local Authority, Health and Safety, Food Hygiene regulations and Company policies. Reporting of any defects.
- To attend and participate in training as required. Ensure that safe methods of work are used at all times on your watch and no unauthorised persons cleans or operates any dangerous machinery.
- To implement and follow agreed processes to manage all stocks and ordering. Compliance to agreed rotation and food labelling systems. Maintain food hygiene, temperature records on your watch and assist with the ordering and administration of the catering function.
- Show courtesy and respect to residents and their relatives at all times. To attend and participate in employee and relatives’ meetings as and when required in the absence of line manager.
- To deputise for head chef during periods of absence and maintain high quality food offer at all times

Join us at Enfield's most stunning care home
Brookwater House is a luxurious care home in Enfield, London, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

Be all you can be with Hamberley
At Brookwater House, our Care Assistants are called Homemakers. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.
We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers.
- Contracted hours - part and full-time available.
- 12-hour shifts.
- Enhanced overtime rates.
- Quality bonus scheme linked to CQC Rating.
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Be different – be a Homemaker
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. Homemakers, our name for care assistants, care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Excellent opportunities for learning and development. We will support you with all the training you need, including NVQ qualifications and further clinical training if you want to specialise in areas like dementia and nutrition.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Join us at Enfield's most stunning care home
Brookwater House is a luxurious care home in Enfield, London, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Could you be part of our team?
We provide full training and induction, so we’re more interested in you as a person than your specific care experience.
You may have experience as a healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
If you have no work experience in care but are interested in helping people live happy lives, we’ll guide you to a fantastic care assistant career through our Hamberley Care Home Training Roadmap.
What is important is that you have passion, empathy and dedication to help our residents live their lives to the fullest. We will support you with everything else!
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.

Be all you can be with Hamberley
At Brookwater House, our Senior Care Assistants are called Homemaker Leads. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.

We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers
- Contracted hours - part and full-time available
- 12-hour shifts
- Enhanced overtime rates
- Quality bonus scheme linked to CQC Rating
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply



Could you be part of our team?
You may have experience as a senior healthcare assistant, healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
We are looking for applicants with:

- A strong background in a care
- Training experience or qualification
- Educated to NVQ Level 3 (desirable)

Join us at Enfield's most stunning care home
Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Be different – be a Homemaker Lead
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. we care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.

Make a difference every time you come to work
We at Hamberley Care Homes believe that our residents deserve something 'Extra Special, Every Day'. If you're enthusiastic, highly motivated and organised, and you're looking for a role where you can help people enjoy every day, this could be the opportunity for you.
Our Activities Coordinators pensure our residents get the most out of life through vibrant social, wellbeing, and lifestyle activities. Outgoing, energetic and passionate about making a difference, your attitude, ideas, and can-do personality will shape how our residents spend their days.
We offer our colleagues:

- Generous, above-market salary.
- Contracted hours
- Workplace pension
- Comprehensive and further development opportunities
- Opportunities for Career progression
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

What you'll do as a Activities Coordinator
As the Activities Coordinator, you'll be the person that residents, families, and colleagues know as the one who makes things happen.
Whilst you'll be developing and organising enrichment and wellbeing activities on a weekly and monthly schedule for our community, you'll also get to know our residents and find out what makes them happy as individuals. You'll learn about people's hobbies and interests and work with colleagues and families to ensure residents can keep doing what they love.
Everyone is different, so at Hamberley, we work hard to ensure that people can participate in fun and meaningful activities, whatever their interests or physical and mental abilities. One day, you might arrange a trip to enjoy ice creams at the seaside, lunch at the pub, or a birthday celebration with family with mini-golf in the garden. You might start reading a new book with someone or take part in a weekly yoga session with a new resident. Another day, you'll host a workshop, allowing people to try new things or to teach fellow residents how to recreate a favourite recipe, try a new craft or learn to paint with watercolours. One Hamberley home even produced a cookbook of family recipes shared by residents.
You'll also support colleagues with their own wellbeing and lead and inspire the home to understand the importance of being part of a positive and creative living environment.
Could you be part of our team?
In charge of organising your own schedule, the ideal candidate has:

- Excellent communication skills, passion, empathy, and a desire to make people's lives more enjoyable, rewarding and fun
- Excellent organisational skills, leadership experience and the ability to motivate yourself
- A good interest in the local area and keen knowledge of community groups, as our residents enjoy days out and attending and organising events
- Previous experience of working or caring for people within a residential care setting or similar transferable skills
- Good verbal and written communication, as you'll be responsible for care planning and activity engagement documentation
- Evidence of leadership skills and experience in inspiring a team
- Microsoft IT skills are essential; Word, Excel, PowerPoint and Teams

Join us at Enfield's most stunning care home

Brookwater House is a luxurious care home in Palmers Green, Enfield and is part of award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.

Senior Support Worker – Neasden £12.73
Join Voyage Care and Feel Valued, we reward your dedication with:
• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards
Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Neaden. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.
This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.
We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker as well as experience working with individuals with autism,complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.
Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

The post holder will adhere to the agreed service standards, inclusive of but not subject to equipment checks, reporting defects, cleanliness and general security safety checks of the block/s.
Daily works include changing the bins, removing litter, removing sharps, removing low level graffiti (if unable to remove this will need to be raised to the Neighbourhood Caretaker Manager), hard surface weed removal and reacting to raised cleansing requests from line manager. During periods of snow and abnormal weather conditions the Estate Service Operative will be required to support other teams.
The service will be customer focused. As the first point of contact the Estate Service Operative will be representing the council and therefore should present there selves respectfully.
It is essential for staff to undertake health and safety training. The Estate Service Operative will need to keep up to date with recent and new health and safety documentation (PPE, COSHH assessments, Risk Assessments, Accident/incident/near miss reporting, changes in legislation). Training of new tools, equipment and cleaning techniques will be delivered locally (unless specified by the health and safety team).
The post holder will be line managed by the Neighbourhood Caretaking Manger.
Essential:

- Understand, diagnose and report basic repairs.
- Experience of working with the public either individually or part of a team. With the ability to work in all weather conditions.
- Flexible co-operative approach to work, which includes the ability to climb stairways, ladders and lift and carry objects.
- Ability to demonstrate knowledge of the importance of Health & Safety in the work environment including issues you are likely to encounter whilst working on an estate.
- Ability and commitment to provide a quality customer focused service to achieve set standards whilst undertaking repetitive and routine tasks to a consistent high standard.

Desirable:

- Basic knowledge and understanding of a variety of internal and external cleaning techniques.
- Previous experience of diagnosing repairs for reporting to technical and housing management staff.

Successful applicant will be required to undergo a DBS check prior to employment.
Contact Details -
If you would like to know more about the role, please contact Vilma Skapinskiene on 02080782806 for an informal discussion.
If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or vickie.mcgrath@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes & 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Answertelephone enquiries from health professionals, services users, service user families, carers and team members, some of whom are anxious or have cultural or language difficulties. Manning the main reception area, directing service users and visitors as well as providing information and advice. Provide administrative support to all clinical staff. Maintain stock levels - both clinical and non clinical Undertake logging and monitoring of maintenance issues Process incoming and outgoing e-mails and other communications To undertake photocopying and distribution of documents, processing ofcorrespondence and general clerical duties as required Providing support and cross cover to the senior administrative team during periods of leave. This can include, but is not limited to, inputting, outcoming & closing referrals, arranging and booking appointments, POD registration and formatting & finalising letters

We have an excellent position available with a client based in Camden for a Multi Trader with experience in domestic repairs and maintenance.

You will be working in void and tenanted properties providing high-quality maintenance services to residents and external partners. You'll be responsible for overseeing repair work from start to finish, ensuring quality assurance at each stage.

The hourly pay rate for this role is £21.44 Ltd (PAYE equivalent £18.28 Inclusive of holiday).

Working hours for this role are Monday to Friday with overtime available. A company van will be supplied and will be equipped with all tools and materials.

You will need;

• City & Guilds/NVQ in a core trade
• Experience in 2 trades such as (Plumbing, Joinery, Plastering, Tiling, etc)
• Full UK Driving Licence
• Proven experience in domestic repairs and maintenance

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk

We have an excellent position available with a client based in Croydon for an Electrician with experience in domestic repairs and maintenance.

You will be working in void and tenanted properties providing high-quality maintenance services to residents and external partners. You'll be responsible for overseeing repair work from start to finish, ensuring quality assurance at each stage.

The hourly pay rate for this role is £22.16 Ltd (PAYE equivalent £18.89 Inclusive of holiday).

Working hours for this role are Monday to Friday with overtime available. A company van will be supplied and will be equipped with all tools and materials.

You will need;

• City & Guilds/NVQ Level 3 in Electrical Installation
• 17th or 18th Edition
• Full UK Driving Licence
• Proven experience in repairs, maintenance, and fault finding

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk