Total 266 Customer Service job vacancies in Stockport, SK4 1BS

The successful candidate will be expected to provide CBT based assessment, formulation and treatment for people experiencing a moderate to severe common mental health problem. This includes opportunities for group-based intervention in addition to 1-1 client facing work.

The successful candidate will provide CBT to clients referred into the service who are deemed appropriate for Step 3 intervention. This includes undertaking and managing a clinical caseload, and offering clinical consultation, in accordance with the Trust’s operational policy and recommendations within the IAPT manual. This includes working towards national standard service targets which are monitored closely by Stockport CCG and Greater Manchester Health and Social Care Partnership.

The successful candidate will be expected to attend monthly clinical supervision to develop knowledge, skills, promote access clinical excellence and ensure safe therapeutic practice.
• To provide brief Cognitive Behavioural Therapy (CBT) assessment and therapy to service users.
• To provide advice, consultation and supervision as required to other mental health professionals.
• To participate in ongoing service developments within the service as and when possible

StockportTalking Therapiesis a successful multi-disciplinary IAPT serviceand is excited with the opportunity torecruitan enthusiasticBand 7CBT therapistworking withYoungerpeople.


StockportTalking Therapiesishigh performingservicewhichprovidesinnovative Primary Care PsychologicalTherapiesusinga range ofevidencedbased treatments for people requiring a brief psychological interventionutilising a stepped care model,in accordancewithNICE guidelines.


Within the core IAPT offertheStep 2service provides ComputerisedCBT andGuided Self Helpwith theStep 3service providingCBT, EyeMovementDe-sensitization &Reprocessing,CounsellingandInter-Personal therapy.


Group interventions are offered at all Steps.AtStep 3, the groupoffers include:


“MindfulnessBasedCognitiveTherapygroup”,


“Living well”,(forclients living with aLong-TermCondition).


The serviceincludespractitioners who specialise in working with Younger Peopleand Peri-natal clients and are accessible for case consultation.


TheStep 3.5serviceprovision uses enhanced therapeutic offers includingCBT/EMDR/counselling/CBASP forpeople whoseclinical presentationshows more complexity. Alongside this the Step 3.5 service offersPsycho-DynamicTherapyandPsycho SexualTherapy.


All members of theworkforce in each Step havea wealth ofskills/knowledgeandexperienceensuring high quality psychological therapy services can be provided.


The post holder will provide CBT based assessment, formulation and
treatment for people experiencing a moderate to severe common mental
health problem. This includes opportunities for group based intervention in
addition to 1-1 client facing work. There are options for a combination of
remote and office based working.
The post holder will provide CBT to clients referred into the service who are deemed appropriate for Step 3. This includes undertaking & managing a
clinical caseload, in accordance with the Trust’s operational policy and
recommendations within the IAPT manual. This includes working towards
national standard service targets which are monitored closely by Stockport
CCG & Greater Manchester Health & Social Care Partnership.
The post holder will attend monthly clinical supervision to develop knowledge, skills, promote access clinical excellence and ensure safe therapeutic practice. High levels of clinical governance are expected including all documentation as required by the service working closely with the Line Manager, Senior CBT Therapist & Clinical Lead.


This advert closes on Monday 9 Dec 2024

The Community Mental Health Team at The Meadows is looking to recruit a motivated and enthusiastic Registered Mental Health Nurse to join our supportive multidisciplinary team and contribute to this exciting endeavour. The successful candidate will have significant experience working with people with enduring mental health problems across a range of services.

You will receive regular supervision and your personal development priorities will be shared and supported through our appraisal process.

As this team covers the whole of the trust’s footprint, the postholder must have a driver’s licence and access to a vehicle.



The post-holder will ensure the highest standard of nursing care provided in accordance with the policies and procedures of Pennine Care NHS Foundation Trust.

The practitioner will provide interventions to service users within the CMHT and will work with the multidisciplinary team to offer a team approach to supporting service users in the community or for those on the discharge pathway from inpatient settings.

To contribute to case formulation and treatment plans.

To contribute to service development in collaboration with the wider team.

To participate in the education programmes of nursing students and other
disciplines.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

• Professional qualification Mental Health Nursing

• Registration with HCPC / NMC

• Experience in community mental health work

• Willingness to undertake further training relevant to the practitioner role resulting from legislative or service changes, as appropriate.

• Experience of supervision

• Experience of some crisis work/interventions

• Knowledge of CPA policy

• Experience in working with people with moderate to severe mental health needs

• Extensive knowledge / experience in social inclusion and recovery model of care

• Knowledge of mental health legislation

• Experience of MDT working

• Ability to care coordinate and be responsible for a caseload

• Ability to work effectively as part of a MDT

• Ability to supervise junior staff / students

• Effective time management

• Excellent written and verbal communication skills

• Recording relevant documentation to a professional standard

• Ability to communicate informally and develop supportive relationships with clients, carers and other professionals

• Utilise the supervision process

• Ability to value diversity and respond constructively to discriminatory behaviour

• Ability to provide professional expertise in the care of mental health service users

• Ability to provide appropriate education and training to peers and assistant as appropriate

• Computer literacy

• Flexible and adaptable

• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs

• Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies

• Appointments to regulated and controlled activities require an enhanced DBS disclosure

Please refer to the Job Description and Person Specification to give you the best chance of being shortlisted.


This advert closes on Monday 9 Dec 2024

Service summary
Stockport Talking Therapies is a successful multi-disciplinary IAPT service and is excited with the opportunity to recruit an enthusiastic Band 7 CBT therapist.
Stockport Talking Therapies is high performing service which provides innovative Primary Care Psychological Therapies using a range of evidenced based treatments for people requiring a brief psychological intervention utilising a stepped care model, in accordance with NICE guidelines.


Within the core IAPT offer the Step 2 service provides cCBT and Guided Self Help with the Step 3 service providing CBT, EMDR, Counselling and Inter-Personal therapy.
Group interventions are offered at all Steps. At Step 3, the current group offers include:
“Skills for Life group”, (for younger people, 16-25 years, using an emotional skills approach)
“Mindfulness Based Cognitive Therapy group”,
“Living well”, (for clients living with a Long Term Condition).
The service includes practitioners who specialize in working with Younger People and Peri-natal clients and are accessible for case consultation.
The Step 3.5 service provision uses enhanced therapeutic offers including CBT/EMDR/counselling/CBASP for people whose clinical presentation shows more complexity. Alongside this the Step 3.5 service offers Psycho-Dynamic Therapy and Psycho Sexual Therapy.
All members of the workforce in each Step have a wealth of skills/knowledge and experience ensuring high quality psychological therapy services can be provided.

Working in the Talking Therapies service:
• To provide brief Cognitive Behavioural Therapy (CBT) assessment and
therapy to service users.
• To provide advice, consultation and supervision as required to other mental
health professionals.
• To participate in ongoing service developments within the service as and
when possible

Clinical
• To carry out the assessment, formulation and treatment planning for service users
referred to the service.
• To provide Cognitive Behavioural Therapy to service users.
• To attend relevant meetings in relation to service user group and to give advice on
referrals appropriate for CBT.
• To work closely with relevant other professionals as appropriate.
• To communicate in a skilled and sensitive manner, information concerning the
assessment, formulation, and treatment plans to service users and their
multidisciplinary professional team.
• To undertake risk assessment and risk management of service users

Stockport Talking Therapies is high performing service which provides innovative Primary Care Psychological Therapies using a range of evidenced based treatments for people requiring a brief psychological intervention utilising a stepped care model, in accordance with NICE guidelines.

Within the core IAPT offer the Step 2 service provides cCBT and Guided Self Help with the Step 3 service providing CBT, EMDR, Counselling and Inter-Personal therapy.
Group interventions are offered at all Steps. At Step 3, the current group offers include:
“Skills for Life group”, (for younger people, 16-25 years, using an emotional skills approach)
“Mindfulness Based Cognitive Therapy group”,
“Living well”, (for clients living with a Long Term Condition).
The service includes practitioners who specialize in working with Younger People and Peri-natal clients and are accessible for case consultation.
The Step 3.5 service provision uses enhanced therapeutic offers including CBT/EMDR/counselling/CBASP for people whose clinical presentation shows more complexity. Alongside this the Step 3.5 service offers Psycho-Dynamic Therapy and Psycho Sexual Therapy.
All members of the workforce in each Step have a wealth of skills/knowledge and experience ensuring high quality psychological therapy services can be provided.

The successful candidate will be expected to provide CBT based assessment, formulation and treatment for people experiencing a moderate to severe common mental health problem. This includes opportunities for group based intervention in addition to 1-1 client facing work. There are options for a combination of remote and office based working.
The successful candidate will provide CBT to clients referred into the service who are deemed appropriate for Step 3 intervention. This includes undertaking and managing a clinical caseload, in accordance with the Trust’s operational policy and recommendations within the IAPT manual. This includes working towards national standard service targets which are monitored closely by Stockport CCG and Greater Manchester Health and Social Care Partnership.
The successful candidate will be expected to attend monthly clinical supervision to develop knowledge, skills, promote access clinical excellence and ensure safe therapeutic practice.
High levels of clinical governance are expected including all documentation as required by the service and the successful candidate will work closely with their Line Manager, Senior CBT Therapist, and Clinical Lead.
The service encourages and promotes staff development. Members of staff are encouraged to participate in the delivery of clinical supervision and/or training to colleagues and partnership organisations. This may include further training in varying therapeutic modalities, and/or specialist areas and various champion roles.
Members of staff are offered 5 CPD days pro rata by the Trust and the service also offers monthly CPD events.


This advert closes on Monday 9 Dec 2024

We are seeking a friendly and enthusiastic Learning Support Assistant to join our growing team at Priestnall School. In this rewarding role, you'll play a vital part in supporting students with a variety of learning needs. You'll work alongside teachers to provide one-on-one or small group support, and empower students to reach their full potential. Here at the Laurus Trust we are able to provide a cutting-edge SEND provision that has a positive impact on our young people, and we are currently looking to recruit caring and dedicated individuals to join our SEND team. You will play a vital role in enhancing students progress whilst promoting their independence, self-esteem and social inclusion. A comprehensive offer of professional learning is in place and we ensure that all schools have designated work spaces for staff. A broad range of training in SEND is in place across all our schools focused on whole school SEND issues as well as specific training for SEND teams.If you would like to join our Laurus family in a rewarding role that changes the lives of our pupils by empowering them to become the best that they can then we would love to hear from you. This position is contracted on a 31 hours per week Term Time Only basis. This means you will mainly work when the school is open to pupils and will not need to work during the school holidays unless the contract requires you to do so. In total you will be in work for a minimum of 37 out of 52 weeks. Job Purpose (For further details on the role, please find the Job Description below)Work with Teachers to enhance student progress, whilst also promoting their independence, self esteem and Social inclusion.Support identified students within the classroom environment, within small group situations and on a one to one basisKey Skills and ExperiencesSound Educational background including GCSE's in Maths and English (A*-C) or equivalentExperience of working with young people who are vulnerable and/or who have a special educational needsExperience working in a school environment would be an advantageTo learn more about what the Trust offer, including our wide range of employee benefits and access to further professional learning, visit our Careers page. At the Laurus Trust, we value the significance of a healthy work/life balance for our employees. Achieving a better balance can boost motivation and morale, lower stress levels, enhance performance and productivity, and make job opportunities more inclusive. Whenever feasible, we are committed to offering flexible arrangements from the very start, which could include options like part-time roles, term-time working, Job-sharing and compressed hours.To complete an application form please click 'Fast apply'. A full application must be submitted as CV's will unfortunately not be accepted in line with our safer recruitment process. Closing date: Monday 9th December at 9am.We reserve the right to interview prior to the closing date.

What skills and experience we're looking for

We are seeking a friendly and enthusiastic Learning Support Assistant to join our growing team at Priestnall School. In this rewarding role, you'll play a vital part in supporting students with a variety of learning needs. You'll work alongside teachers to provide one-on-one or small group support, and empower students to reach their full potential.

Here at the Laurus Trust we are able to provide a cutting-edge SEND provision that has a positive impact on our young people, and we are currently looking to recruit caring and dedicated individuals to join our SEND team. You will play a vital role in enhancing students progress whilst promoting their independence, self-esteem and social inclusion. A comprehensive offer of professional learning is in place and we ensure that all schools have designated work spaces for staff. A broad range of training in SEND is in place across all our schools focused on whole school SEND issues as well as specific training for SEND teams.

This position is contracted on a 31 hours per week Term Time Only basis. This means you will mainly work when the school is open to pupils and will not need to work during the school holidays unless the contract requires you to do so. In total you will be in work for a minimum of 37out of 52 weeks.

Job Purpose

• Work with Teachers to enhance student progress, whilst also promoting their independence, self esteem and Social inclusion.
• Support identified students within the classroom environment, within small group situations and on a one to one basis

Key Skills and Experiences

• Sound Educational background including GCSE's in Maths and English (A*-C) or equivalent
• Experience of working with young people who are vulnerable and/or who have a special educational needs
• Experience working in a school environment would be an advantage

To learn more about what the Trust offer, including our wide range of employee benefits and access to further professional learning, visit our Careers page. At the Laurus Trust, we value the significance of a healthy work/life balance for our employees. Achieving a better balance can boost motivation and morale, lower stress levels, enhance performance and productivity, and make job opportunities more inclusive. Whenever feasible, we are committed to offering flexible arrangements from the very start, which could include options like part-time roles, term-time working, Job-sharing and compressed hours.

We reserve the right to interview prior to the closing date.

What the school offers its staff

Priestnall is situated in Heaton Mersey, a suburb in the Metropolitan Borough of Stockport, bordering the Manchester Local Authority – notably, Burnage. The school serves the communities of the ‘Four Heatons’: Mersey, Chapel, Moor and Norris. Priestnall is a non-selective, non-denominational, ten form entry 11-16 secondary school, there are approximately 1278 students roll. The school is part of the Laurus Trust (September 2023), a multi-academy trust, whose shared vision provides the framework and core values for our secondary schools.

The Class of 2024 have secured themselves the best GCSE grades the school has ever seen. Almost 40% of all grades awarded are at Grade 7 or above – a fabulous achievement – and an incredible 75% of grades are at Grade 5 or above. In both GCSE English and Maths, a superb 64% of grades are Grade 5+, and a mighty 81% are at Grade 4+.

Priestnall is very much a part of the wider community and the partnership between students, staff and parents/carers is vital to the continued success of the school. We endeavour to provide students with the best possible opportunities to succeed and develop a love of learning that will last and that will support them as they take their next steps in life.

We have high expectations of all members of our school community, and we provide opportunities for students to engage with the wider life of the school and, importantly, to develop the qualities, attitudes and habits which will allow them to flourish. At Priestnall School, we place the professional development of staff at the very core of what we do.

Providing high quality learning opportunities – and removing any barriers – is at the centre of what we want to achieve for our students, and we remain committed to ensuring all our students can get the very best out of their time at Priestnall School.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Leaving Care Personal Advisor with Stockport Council

Stockport Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:

Stockport Council is seeking a dedicated Personal Adviser to join the Leaving Care Team. This role involves supporting young people aged 16-25 who are, or have been, looked after by the local authority. As a Personal Adviser, you will play a key role in helping care leavers transition to independent adulthood, providing guidance, support, and advocacy.

Key Responsibilities:

• Manage a caseload of young people, ensuring compliance with the Children Act 1989 and Children (Leaving Care) Act 2000.
• Develop and implement Pathway Plans, supporting young people in education, training, and independent living.
• Maintain regular contact, conduct assessments, and promote young people's welfare.
• Work closely with partner agencies, including social services, health, housing, education providers, and law enforcement.
• Support young people's financial independence and offer practical guidance on budgeting.
• Participate in duty rotations, team meetings, and continuous training to provide high-quality service.

Essential Criteria:

• Relevant experience with care leavers or young people.
• Knowledge of Leaving Care legislation and child/adult development.
• Strong communication, organizational, and assessment skills.
• NVQ Level 3 in childcare or equivalent qualification.
• Ability to drive and access to a vehicle for work purposes.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Customer Service Officer Contact Centre
Scale 4 (Full time - £25,584 - £27,269)
37 Hours, Full Time
Temporary (6 months)
Stopford House

Application Deadline: 9th December 2024
Shortlisting Date: 10th December 2024
Interview Date: Week Commencing 16th December 2024
Interview Type: Online (MS Teams)

**PLEASE NOTE** Previous applications need not reapply if applied within the last 6 months

Your Role

We have an exciting opportunity within our Business Support Hub, within our Contact Centre for Stockport Council to provide a competent, organised, and professional first point of contact for customers accessing council services.

The team are responsible for first point of contact for council services predominantly inbound telephone calls. To accurately evaluate customer needs and respond appropriately, within agreed policies, guidelines, and procedures. Accurately update and maintain electronic records and to ensure responses are delivered within performance standards.

Key Responsibilities

With some supervision and direction, you will be expected to undertake a range of activities including the following (although please note it is not an exhaustive list):

• Telephone call-handling and managing incoming customer contact (including signposting and directing enquiries) in particular dealing with calls for waste and recycling.
• The ability to converse at ease with service users/customers and provide advice in accurate spoken English.
• Processing and updating information; handling and processing sensitive and confidential information; and keeping information safe
• Working with inhouse case management systems
• Cross-checking information, data inputting and financial transactions, eligibility checks and support to complete applications.
• Training and support will be provided to the successful candidate.

About You

We are looking for and motivated enthusiastic individual to join the Contact Centre. The ideal candidate will have a commitment to providing a high standard of customer service, strong organisational and interpersonal skills. You will be expected to be a quick learner. You must be able to provide a professional service for the various requirements of the services of the contact centre. You will require previous experience of dealing with customers and be able to prioritise your own workload in a demanding environment. You will work as part of a team and therefore can build effective working relationships with colleagues. You should be computer literate and be proficient in working with standard office IT applications including MS Office. You will be expected to learn how to navigate in-house ICT systems to work with data and information.

About Us

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

For further information about the role please contact James Healey, Business Support Operations Manager- Contact Centre james.healey@stockport.gov.uk

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X, Instagram and Facebook for updates on our vacancies and recruitment events.

Job Profile
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This is an exciting opportunity to join the Home Treatment team (SHTT) in Stockport as we are currently undergoing a transformation in service delivery and care. We are looking for innovative and enthusiastic people to contribute to this development.
We are looking to recruit an Occupational Therapist with experience in Mental Health to work in the HTT.
The HTT is a multi disciplinary team with staff from a range of professions including, mental health nurses, occupational therapists, social workers and support workers. The team has a dedicated Consultant Psychiatrist, and full admin support.

The core purpose of this role is to work within the Home Treatment team to embed the Occupational Therapy assessment and intervention pathway across the service within the framework of Model of Human Occupation (MOHO), in collaboration with the wider MDT staff and work towards a recovery focused ethos.

The post holder will function as part of the MDT to deliver the Interventions required to support individuals through the pathway and equip them with the skills and confidence to enable a safe discharge from the service. This role will involve crisis work; all aspects of the role will be brief and time limited, but will aim to retain an occupational focus.

The post holder will be highly skilled and competent in conducting OT assessments developing outcome based needs led care plans, facilitating the implementation of the agreed plan of care and evaluating its effectiveness utilising evidence based outcome measures.

The post holder will provide a range of highly skilled interventions that will be delivered on both a group and individual basis and share those skills with other team members.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We are really proud of our Pennine Care People and do everything we can to make sure we're a great place to work.
• To be responsible for the assessment treatment and evaluation of patients referred specifically for OT intervention from the Home Treatment team.
• Undertake assessment to determine the need for longer term support (e.g. referral on to CMHT) under the Care Programme Approach.
• To work as part of a multi-disciplinary team to, assess, plan and implement brief individualised programmes of care/interventions.
• To assess OT need and plan therapeutic OT interventions using the Model of Human Occupation.
• To deliver a range of therapeutic interventions in line with professional requirements and in accordance with the job specification.
• To write reports using MOHO outcome measures and to ensure up-to-date and accurate records are maintained regarding all patient contact.
• Ensure that outcome measures are evidenced using standardised assessment tools such as OSA, OCAIRS, MOHOST.
• To use a comprehensive range of verbal and non-verbal communication tools to communicate effectively with patients, their carers’ and families and colleagues. This may include people who may have difficulties with understanding or communication.
• To manage patient discharge in a safe and timely manner, ensuring liaison with relevant professionals, to ensure that family and carers' are, where appropriate, advised of the patients discharge arrangements, with timely completion of documentation.
• To develop partnership working with all relevant agencies/services/individuals to support optimal care for patients
• To develop partnership working with all relevant agencies/services/individuals to support optimal care for patients
• Participate in risk assessment and formulation of risk management plans
• Supervise and assess students during placements.
• Provide supervision to staff in the team according to trust policy and standards.

Practice Developments
• To ensure that patients, their families and carers' are directly involved in decisions which affect their care.
• To maintain personal contact with patients, their relatives and carers'. Being sensitive to their needs for respect, privacy and dignity and to act as a senior point of contact on the ward.
• To initiate patient focused interventions and developments, which reflect social, cultural and spiritual needs.
• To ensure that high standards of record keeping, patient assessment, care planning, risk assessment and management are delivered.
• To lead or participate in programmes of work as required by service.
• To actively contribute to the Trust wide O.T. forum and work stream groups.

Organisation and Management
• To promote the involvement of service users, relatives and carers and advocacy workers in the evaluation and development of service delivery.
• To take an active role in the management of resources as relevant to the post
• To delegate appropriate duties to junior registered and support staff, providing relevant direction and oversight.
• To assist in the investigation of complaints and clinical incidents within the community mental health team.
• To demonstrate a working knowledge and application of Trust Policies, Guidelines and Protocols, actively contributing to their development and ensuring they are effectively delivering a high standard of clinical care.

Education, Training and Development
• To ensure that you fulfil all statutory and mandatory training requirements meeting the requirements of registration with HCPC.
• To promote and maintain high professional standards demonstrating a commitment to CPD and adhering to the code of ethics and professional conduct.
• To participate in clinical / professional and managerial supervision and provide practice / clinical supervision to designated registered and non-registered staff within the community mental health service.
• To participate in the Trust appraisal process.
• To support the acute services manager in the development, organisation and delivery of training specific to the service.

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.




This advert closes on Thursday 5 Dec 2024

Personal Advisor (Leaving Care Team)
SO1 (£33,366 - £37,938)
37 hours, Full Time
Permanent
Hybrid: Central House and a mix of community and home working

Application Deadline: 8th December 2024 11:59pm
Shortlisting Date: 9th December 2024
Interview Date: 11th December 2024
Interview Type: Face to face interview with written test and Young People’s Panel

Your Role

An opportunity has come up to join Stockport’s Leaving Care Team as a Personal Adviser. We are recruiting to meet the demand of the increase in numbers of young people in care and the extended support for care leavers up to the age of 25 years.

About You

You will be highly motivated to achieve the very best outcomes for our young people who are leaving care and making the transition to adulthood. You will have excellent skills in working flexibly and proactively with young people to ensure they reach their potential. You will have a good understanding of trauma and the impact this can have on our young people. You will be committed to partnership working with our colleagues in both children’s and adults’ services. You will develop and maintain close relationships with all our partner agencies who play their part in supporting our care leavers.

About Us

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

If you would like to have an informal discussion about this post please contact Team Leader Pauline Plaiter: pauline.plaiter@stockport.gov.uk

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X, Instagram and Facebook for updates on our vacancies and recruitment events.

Job Profile

Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

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Home Support Worker Reablement
Scale 4 (£25,584 - £27,269 pro rata) +2 increments for weekend working
35 Hours, Full Time
Permanent
Community-based roles in Stockport

Application Deadline: 11:59pm 4th December 2024
Shortlisting Date: 5th December 2024
Interview Date: 10th December 2024
Interview Type: Face to Face, Stopford House

We have an exciting opportunity for the following people to join our welcoming Reablement and Community Home Support Team (REaCH):

• Are you caring and a good communicator?
• Are you able to listen and talk to our clients?
• Do you have a desire to support and help people in the community?
• Do you have a full UK driver’s license and access to a reliable vehicle insured for work purposes?

Are you looking to start your career in care? Or perhaps you need part time hours to fit flexibly around your other commitments? You could be looking for a new role which is fulfilling and a fresh start. If any of these sound like you, we would like to hear from you.

Your Role

The REaCH service places person centred care at the heart of everything we do, recognising the strengths of the Stockport residents who we support. The role of a Reablement Support Worker is to support people in their own home 365 days a year who are at risk of needing social care or an increased intensity of care to regain functioning, maintain life skills, rebuild their confidence, and promote wellbeing. The role also provides a stepping stone to independence, by supporting people to regain lost skills, learn new skills, and adapt to the challenges that living independently can present.

About You

It doesn't matter whether you have previous experience or not, but if you want to help people, the role of enhanced support worker/reablement support worker could be for you.

You don’t need any qualifications or previous work experience to apply for this role, as full training is provided for the right candidates. What’s important are your values and your attitude towards working with people who need care and support as well as commitment to want to work in social care.

Please note you will need to be able to commit to full time (35 hours) in the first month due to training and induction schedules.

If you enjoy working as part of a team, but are also able to work independently, this may be the job for you! We will also offer you training and support to be able to do the following tasks:

• Provide all types of personal care to people we support and make sure they are safe, comfortable and feel they have been treated with dignity and respect whilst they achieve their goals
• Write clearly and accurately in-service users daily records
• Safely administer medication as prescribed
• Follow our policies and procedures that keep you and the people we support safe

Applicants to this role must have a valid UK driving licence and access to a car for work purposes.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

About Us

REaCH and Stockport Council’s Adult Social Care service is committed to developing and retaining its workforce. Benefits of applying for this role include but are not limited to

• A permanent contract with a Choice of shift patterns to suit you
• Comprehensive induction, training and mentoring programme
• Blue light eligibility
• Assistance to gain your Care Certificate and your Level 2 or 3 Diploma in Health and Social Care
• Uniform, tablet, and mobile phone provided
• Very competitive rates of pay, including enhancements for flexible working
• Generous mileage rates (up to £963 per annum)
• 25 days annual leave entitlement, plus bank holidays (pro rata) rising to 30 days after five years
• Opportunity to purchase an extra 10 days annual leave
• Membership of the Local Government Pension Scheme
• Professional career development
• Excellent management support and appraisal.
• Access to our Employee Assistance Programme providing 24/7 support, advice and counselling for employees and their immediate family

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

Follow our recruitment team on X, Instagram and Facebook for updates on our vacancies and recruitment events.

If you would like to find out more about the role please contact Ben Wilson on ben.wilson@stockport.gov.uk for an informal discussion about the role.

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Job Profile

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Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

We are now recruiting for a Mobile Electrical Service & Maintenance / HVAC Engineer covering the M,SK,OL,CW postcode areas. Job reference number 320591

Salary
- £37,570.35 per annum, 22.5 days annual leave, rising to 25 after 5 years’ service plus bank holidays.
Contract Type: Permanent, Full time 37.5 hours per week (excluding meal breaks)
- typical attendance will be 08:00 until 16:00 Monday to Friday however, flexibility is essential.
You will be required to join an out of hours callout rota in the future

In this role, you will be expected to have excellent technical knowledge of HVAC, lighting systems, mechanical, power and control wiring. You will be expected to work on multiple FM systems with the majority of the work being FM tasks within their core buildings and within the larger area. Air Conditioning or gas qualifications would be advantageous
You will need a flexible approach to work and be willing to travel to different sites within a specified geographical area. A vehicle will be provided for required travel. A requirement to have excellent communication and organisational skills and be able to discuss work and progress with customers and managers.

Key aspects of the role include:

- Analyse and understand complex technical issues in relation to electrical, plumbing, heating, air conditioning and lighting systems.
- Manage the delivery of planned and corrective maintenance to meet the performance measures detailed in the contract.
- Liaise with customers’ representatives on a day to day basis to ensure customer requirements are fully met.
- Check and ensure all appropriate and approved paperwork is completed.
- Make personal judgments on how to undertake work to achieve cost, quality and contractual objectives without jeopardising safety in any way
- Act as a role model for safety, setting an example to colleagues and customers
- Manage the relationship with the customer, and liaise with customers to ensure that the customer is fully informed and project a positive professional image of self and Royal Mail P&FS.
- Report to Technical Services manager.


About You

- Must hold 18th Edition Electrical certification.
- NVQ level 3 or equivalent in either HVAC, service & maintenance, electrical engineering, / F-Gas / City and Guilds 2079 in Air Con and Refrigeration
- IOSH
- Ideally you will be IPAF and MEWP trained and qualified, and be comfortable working at heights
- Certified electrical qualification, 2391 electrical testing inspection (or willing to undergo training)
- Proven experience in a similar role.
- Applicants must hold a valid Full UK driving licence (no endorsements preferable) as this vacancy will involve travel within a specified geographical area.
- Computer literacy skills an advantage.

About UsRoyal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Warren Wood Primary School

Turnstone Road

Offerton

Stockport

Cheshire

SK2 5XU

Learning Support Assistant

Salary: NJC scale 3 point 5 6 £24,790 - £25,183 (actual pro rata £15,759 to £16,009)

Hours: 27.50 Hours per week, Monday to Friday 08.45am to 3.15pm

Contract: Term time only, Permanent

Start Date: January 2025

Are you looking for an exciting opportunity to make a personal difference to a group of children with needs including SEND and SEMH?

We are looking to recruit an experienced Learning Support Assistant with passion and a proven record for making a positive impact on the academic and pastoral learning of children. Such an opportunity is currently available at our inclusive and nurturing school that promotes family values and prepares children with skills for life through the delivery of a creative curriculum.

We require someone who upholds the values of our school, showing care, courtesy and consideration to our whole school community and is committed to the school vision and ethos of ‘Our seven steps to being a happy learner’.

You will need to be able to demonstrate your role as a ‘facilitator of learning’, utilising good observational skills enabling you to learn the behavioural patterns of the pupil, appreciating that we all learn in different ways and with the correct guidance and support, we can achieve our potential.

You will need to be a team player, dedicated, understanding, highly motivated and be able to work under the supervision and guidance of teaching staff. You will need to have outstanding skills, expertise and experience of a variety of learning and behavioural needs such as; ASD, ADHD, Demand Avoidance, Team Teach and support strategies but also be able to adapt using initiative to the ever changing and specific needs of the pupils you will be working with.

You will need to show a willingness to contribute to the planning of activities as well as the ability to follow and adapt support plans to meet the requirements of the pupils, including skills and strengths with SALT programmes and processes.

You will need excellent communication skills to effectively engage pupils in their learning and to also share appropriate and purposeful feedback with staff to support learning and high levels of emotional resilience.

You will also be required to promote integration of the pupil within the classroom and the wider school environment.

The role would be to work under the direct supervision and guidance of an experienced class teacher and our school SENDCo.

In return we can offer you a warm welcome, support and training to enable you to become part of the team. You will also achieve immense job satisfaction as you make a significant difference to the educational development of a child from our Warren Wood family.

We welcome visits to the school for those seriously interested in applying. This is a challenging yet rewarding role and we therefore respectfully request that applications are submitted from focused and committed individuals.

Please telephone the school office on 0161 456 8171 where we will be happy to answer any questions you may have. Otherwise, successful applicants will be invited to view the school at interview.

Completed application forms should be returned to the Headteacher at Warren Wood Primary School, Turnstone Road, Offerton, Stockport, SK2 5XU or via email to admin@warrenwood.stockport.sch.uk Tuesday 3 December 2024

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant’s appointment will be subject to satisfactory references and clearance by the Criminal Records Bureau and references.

Previous experience of working on a one to one basis with children is desirable.

Additional hours working in the midday team are also available if required.

Closing Date & Shortlisting: Tuesday 3rd December 2024

Interview Date: Tuesday 10th December 2024

Stockport Council Valuing Diversity

application form
Job description
Person specification

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This is an exciting opportunity to join the CMHT in Stockport as we are currently undergoing a major transformation in service delivery and care. We are looking for innovative and enthusiastic people to contribute to this redesign.


We are looking to recruit a Mental Health Practitioner to work in the CMHT Stockport East.

The East CMHT is a multi disciplinary team with staff from a range of professions including, Mental Health Nurses, Occupational Therapists, Social Workers and Support Workers. The team has dedicated Consultant Psychiatrists, and full admin support.

We have access to Psychology and an Associate Psychological Practitioner within the team.We have a commissioned Personality Disorder Pathway and an Assertive Outreach Pathway to work alongside the CMHT to broaden our service for the people in Stockport.

You would be responsible for a defined caseload as a care coordinator / mental health keyworker within the team, as such you would work with individuals to meet their identified needs using a recovery approach and facilitate discharge from secondary mental health services. Additionally the post holder would contribute to duty and clinic work and participate in team development issues.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.


This advert closes on Monday 2 Dec 2024

ABOUT THE ROLEAs a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About The Role
Please note this role will require you to work on a Monday and a Friday only, the hours will be 08:30am - 16:30pm

As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone.
When joining HC-One you will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines. With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.

About You
HC-One are looking for someone who has worked as a receptionist before and so understands how important first impressions are. You will also have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Receptionist we will invest in you and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Free uniform
- Hourly rate is subject to experience and qualifications
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.