Total 1,145 Customer Service job vacancies in St. Austell, Cornwall, PL25 4QD

About the Role

We are excited to be recruiting for a Customer Relations Manager to join our Sales & Marketing team,
The Customer Relations Manager will carry out direct sales activities to maintain and develop sales of care home beds to service users and key purchasers, in accordance with agreed business development plans and targets.
This is a great opportunity for a commercially minded professional looking to represent one of our establishments with the local community.

Main responsibilities:

• Plan and manage sales activities and customer contact to achieve agreed sales targets and generate enquiries.
• Support home visits during the initial stages of the enquiry process.
• Effectively track enquiry/referrals from initial contact through to final decision.
• Encourage a permanent conversion of enquiries and liaise with the Finance team to insure Income Processing is updated.
• Activity reporting to the Home Manager and Regional Director as agreed.
• Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the success of the care home business.
• Raising care home awareness through local community networking and marketing activities to agreed budgets and timescales.
• Support the creation of marketing collateral.
• Attend and carry out presentations at external customer meetings and internal meetings with other company functions.

Knowledge and experience:

• Excellent communication skills
• Strong commercial background with experience in lead generation
• Demonstrable successful sales record
• Ability to develop and nurture relationships with customers and key internal/external stakeholders
• Ability to work against targets and deadlines
• Previous experience in social care highly desirable but not essential

At MMCG we offer a variety of benefits, including:

Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*

Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts

Vectis Card – instant discount card

Pension Scheme with Nest

Personal car leases via salary sacrifice*/**

25 days holiday plus bank holidays

Holiday Flex – purchase additional holiday**

Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment

Flexible working patterns

Cycle to work scheme*/**

Service recognition

Training support and development opportunities

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Eligible for a Blue Light Card

Subsidised BHSF Sick Pay Cover

BHSF, Life Cover, Cancer Cover, Personal Accident Cover

Free The Company Shop membership

Free Will Service

Concerts for Carers

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If this sounds like the opportunity for you and you would like to work for a forward-thinking, empowering employer, apply now to send your details to our Talent team!

Pinewood Residential Home

Pinewood Residential Home is located in pleasant surroundings that include sea and countryside views, within which residents can receive quality residential care and live a relaxing lifestyle. All of the 47 en-suite rooms are fully furnished and tastefully decorated but care workers actively encourage residents to personalise their room as much as possible. Some rooms have a balcony or patio. A team of qualified staff is motivated to ensure that individual dignity is maintained and quality of life is enhanced, in a relaxed atmosphere, 24 hours a day. Residents' medical needs are met through an excellent liaison system between their GPs and the Island health professionals. Voluntary and religious support is always available. Regular visits from entertainers and in-house activities provide an enjoyable social life for residents, involvement in which is optional. A wide choice of quality menus are prepared by qualified chefs, to meet all dietary requirements. Waitress service is provided in a delightful dining room and personal service is available for those who wish to eat in the privacy of their room. They offer permanent and short stay, convalescent and respite care to residentially and non-residentially qualified people. The experienced management team at Pinewood, led by the resident Head of Home, ensures that high standards of care are maintained at all times.

Proud member of the Disability Confident employer scheme

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About the Role

As a Senior Care Assistant for Maria Mallaband Care Group we ask you to care for our residents like they are your own family, caring for their Physical, Psychological and Social needs. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals. We would love to hear from you if you have previously worked as a Senior Care Assistant, Senior Care Giver, Homecare Worker, in Social Care or as a Community Support Worker.

We offer our care staff flexible hours on full or part time basis over the 7 day week to offer a good work-life balance.

*Candidates must have their level 2, with Senior Care experience and be willing to complete their Level 3 Health & Social Care qualification (if not already obtained) in order to be considered for this role.

"Become a Key worker and make a difference"

About You:

Above all, we’re looking for kind and caring people who want a job where they can really make a difference to people’s lives. Our successful candidate will have the following qualities and experience:

Experience of leading a team.

A committed and organised approach.

A confident communicator with excellent verbal and written communication skills.

Flexible to work shifts.

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Additional experience desirable for this role:

Previous experience working in a Care Home environment (Essential).

Experience of working as a Senior Care Assistant (Essential).

Level 3 qualification in Health and Social Care (desirable but not essential to commence in the role, although essential to complete on successful appointment of the role if not already obtained and much already have your level 2)

Apply now

If you’re ready to start your journey as a Senior Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Kings Manor Care Home

Set amongst countryside on the outskirts of the beautiful market town of Ottery St Mary, Kings Manor is a luxurious purpose-built care home with 66 comfortable en-suite rooms set over three floors.

The aim is to provide unique and personalised assistance to each individual in high-quality accommodation, in an idyllic and tranquil setting. The home is surrounded by beautifully landscaped gardens with the rooms on the ground floor enjoying access to the gardens from private patio areas. The luxurious, interior-designed surroundings are tailored to the needs of individuals, ensuring people can benefit from outstanding nursing, residential and dementia care within tailored and stylish surroundings.

Kings Manor is designed to ensure the people living with us enjoy a 'home from home' atmosphere with a choice of stunning areas and facilities to relax in or to entertain friends and family. The bright lounges have views over open countryside with access to outside space on all levels from one of the many terraces.

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Lifestyle Peer Support Worker with previous experience working with adults with Mental Health support needs, excellent communication and organisational skills is required to join a well-established Charity, in a field-based role covering East Cornwall.


SALARY: £23,000 - £25,000 pro rata + Excellent Benefits

LOCATION: Field Based role covering East Cornwall with admin duties based at Bodmin Hospital (there may be opportunities for remote working)

JOB TYPE: Full-Time, Fixed Term Contract until 4 April 2025

WORKING HOURS: 35 hours per week


Please note: Full driving licence, access to and use of a vehicle is essential in order to travel independently across the geographical area (East Cornwall) for business purposes


JOB OVERVIEW

We have a fantastic new job opportunity for a Lifestyle Peer Support Worker with previous experience working with adults with Mental Health support needs, excellent communication and organisational skills.

As the Lifestyle Peer Support Worker you will form an important role in the community rehabilitation service to promote healthier and happier lifestyles among people with severe mental illness and their carers.

Working as the Lifestyle Peer Support Worker you will work alongside a Lifestyle support worker and directly with the therapy team, to proactively engage with the clients to offer a wide range of activities that will aim to improve quality of life.


DUTIES

Your duties as the Lifestyle Peer Support Worker will include:

• Establish a supportive and respectful relationship with service users, sharing own narratives to raise aspirations to access opportunities

• Work with the Therapy team and the Lifestyle Support Workers to identify and develop activities that promote a healthier happier lifestyle

• Support the development and delivery of Community Mental Health Services across the trust

• Take part in making Trust communication (including being in photos and short videos about the organisation’s services)

• Support service users in developing in other areas and skills

• Share experiences of using the mental health services with staff, carers, friends and family of service users

• Ensure that service user’s peer recovery goals are integrated into the Trust’s care plan and are reviewed on a regular basis with care co-ordinators as necessary

• To attend and participate in multi-disciplinary team meetings

• Be involved in recruitment processes, including supporting with interviews and local induction programmes

• Work under the regular supervision of the team supervisor and guidance of other professional colleagues

• Participate within Trust peer training and monthly meetings with the peer support working networks


CANDIDATE REQUIREMENTS

• Lived experience of mental health illness and the willingness to share elements of your personal journey in a boundaried approach, to inspire others and to work in a relatable way

• Transferable life experience to apply to this role, understanding the challenges which co-exist alongside common mental health illnesses

• Completion of own wellness plan (there is no expectation for this to be shared outside of direct line management)

• Understanding of a strengths-based approach to reframe challenges as opportunities for finding new solutions

• Commitment to equal opportunity. Understanding the difficulties of working with discrimination

• Understanding of the value of work and the vocational needs of clients

• Good educational background (GSCE English and Maths equivalent)

• Ability to plan, prioritise and organise. Ability to work under own initiative

• Good computer skills

• Excellent communication skills

• Full driving licence, access to and use of a vehicle. These are field-based roles covering East Cornwall. Access to own transport and the means to travel independently across the geographical area for business purposes is essential

• Ability to monitor, evaluate and review progress

• Ability to train, coach and develop others

• Commitment to empowering clients and user involvement

• Positive attitude, spark and enthusiasm

• Working in a person led environment

• Flexible attitude to work


Don’t meet all the requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, the organisation will still encourage you to apply, you may be just the right person for this position!


BENEFITS

• Rewards, wellbeing, and benefits platform: Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc.

• Wellbeing support: A hub that gives physical, and mental health support. The company also have an Employee Assistance Programme with access to appointments

• Flexible Working – you get to choose where you work, managing your own diary. Generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off

• Contributory pension scheme

• Structured Induction: Onboarding you into the Charity supporting your wellbeing along the way

• Receive up to £300 when you introduce a friend or family member

Please note: we reserve the right to close any of our vacancies early.


APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C12773

Full-Time, Contract Mental Health Support Jobs, Careers and Vacancies. Find a new job and work in East Cornwall. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

Would you like to join our dedicated, highly skilled staff team to provide co-ordinated, high quality person centred care and support to our guests accessing Thyme Lodge respite service.

Thyme Lodge provides care and support which is tailored to the individual’s needs and preferences and promotes wellbeing, choice and community engagement to adults with a learning disability, mental health diagnosis, autism and physical disabilities.

We are recruiting a proactive and compassionate leader to oversee the operational management and quality of our respite care service in St Helens. Thyme Lodge is a beautiful, homely 5 bedroomed respite service with a comfortable communal lounge, kitchen/diner, conservatory and large garden. All 5 bedrooms are spacious and comfortable and each has en-suite facilities. The house is tastefully decorated throughout and always has a welcoming atmosphere.

Our guests have a range of support requirements including assistance with managing medication, finance support, personal care support and assistance to learn new daily living skills to help promote positive self-esteem and independence.

Our guests are looking for someone who is caring, passionate, fun, reliable and kind.

You will hold operational responsibility for all aspects of service delivery, CQC and contract compliance. You will promote and re-inforce a culture of responsive, professional, person-centred practice, and active support within the service. Relationships will be built based on respect and unconditional positive regard. You should have a well organised approach to staff deployment and service delivery.

You must have significant practitioner or management experience in relevant health and social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification.

Creative Support is an Investor in People and we are committed to your continuous professional development. You will have the opportunity to meet your training and development needs with accredited training. You will be joining a very well-motivated regional team of senior managers who work together and support each other to provide excellent services in the North West.

If you would like to discuss this post and the benefits of working for Creative Support please contact Jackie Unsworth, Senior Operations Manager on 07971106309 or email jackie.unsworth@creativesupport.co.uk


Vacancy Reference Number: 72841

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £11.59 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Provide professional friendly support and guidance to users of online services via a variety of channels (telephone, webchat, email), in line with quality standards, to ensure the delivery of a high quality user-focused service on a daily basis and deliver a service focused on quality as well as timeliness
• Triage users to relevant services, using HMCTS prescribed service scripts and knowledge base on a daily basis, to ensure users get the right information they need at the right time, so that everyone understands what is needed and what will happen
• Jurisdiction-related administration using HMCTS predefined protocols and processes to process non-automated work
• Undertake case-readiness assessment and progress the case to the next phase, and providing information to allow users to understand what the next stage is and what they can expect next
• Identify users requiring extra/different support and undertaking basic assessment of users' Assisted Digital needs, in accordance with procedure and referring suitable cases to a third party supplier on a daily basis, to ensure users understand and can participate in the new digital process
• To handle, and where possible resolve, first contact user complaints in accordance with predefined HMCTS policy and procedures so that users feel they have been listened to and that their complaint has been handled fairly. Update the CRM system so details do not have to be repeated to a different CTSC Support Officer
• Read relevant Knowledge articles to maintain accurate and up-to-date knowledge of processes and systems, to be able to provide users with the right information, when they need it with no delay or confusion
• Proactively engage with HMCTS workforce planning / shift allocation tools to ensure business requirements are being met
• Work as part of the team in considering continuous improvements necessary for effective delivery and feeding these into the wider CI channels

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client in St Helens is looking to hire a Multi Skilled Operative to their team on a permanent basis. You will be working on domestic and void properties carrying out maintenance and refurbs.

Monday - Friday
£30,000
37 Hours Per Week
Company Vehicle Included

Job Role

• To be part of the clients property Maintenance team responsible for Joinery and Multi Skilled Maintenance projects or services undertaken
• To carry out domestic Maintenance duties to a high standard and within reasonable time frames.
• Pre-inspect and diagnose selected repair requirements.

Requirements

• NVQ Level 2 or above in a relevant trade such as Joinery/Plastering/Plumbing
• Multi trade ability
• Driving License

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £25,693.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.


ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

If you would like to find out more information about this role, please see the attached job specification.

Support Worker

Postcode: WA11
Pay: £12.00 per hour

Contract type: Full Time

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Senior Support Worker St Albans - £12.52 ph

Typical Shifts are: 07:00 - 14:00pm, 14:00pm - 21:00pm, Wake nights 21:00pm - 07:00am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading Mile House Lane, our residential service in St Albans. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker St Albans - £12.52 ph

Typical Shifts are: 7am 2pm, 2pm 9pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading Birchwood Bungalow, our residential service in St Albans. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with Learning Disabiilities.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

KEY DUTIES Acknowledging a patients attendance at the desk within 2/3 minutes of arrival and advise any patients queueing for appointments of the self-check-in service. Advising patients waiting for information that you will be with them as soon as possible and to call for assistance where necessary. Observing appointments and clinics that are running late and advise patients waiting and offer apologies. Dealing with all general enquiries, explaining procedures and making new and follow-up appointments using the EMIS system. Using sound judgment and communication skills to ensure patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner, in line with the Practices guidelines. Ensuring that all new patients are registered on the electronic system promptly and accurately, this should be on the same day that they attend the practice to register. Being aware of your surroundings and of the patients in the waiting room and responding to the needs appropriately. Being aware of which Clinicians are currently working in the building and whether they have arrived for their clinics. Explaining practice arrangements and formal requirements to new patients and those seeking temporary cover, whilst ensuring the Practice procedures are completed. Receiving and making telephone calls as required on behalf of the practice and registered patients. Diverting calls and taking messages, ensuring accuracy of detail and prompt and appropriate delivery. Entering requests for home visits onto the home visiting sessions within EMIS ensuring careful recording of all relevant details and where necessary; referring to the visiting Advanced Nurse Practitioner or GP for advice. Action repeat prescription requests and ensuring they are ready for collection by the patient/chemist within 48 hours, either electronically or manually. Receiving urine and blood samples, conducting Dip testing and send samples off for analysis in line with Practice procedures. Ensuring that all medical samples are correctly labelled. Completing identified admin tasks on a daily basis and reporting any areas of concern in a timely manner. Completing scanning, EDTs and clinical coding as necessary. Ensuring Practice emails are checked and responded to daily or are appropriately filed. Advising patients of relevant charges for private (Non General Medical Services) services, accepting payments and issuing receipts. Entering patient information on the appropriate Practice systems in line with correct procedures and timeframes. Managing difficult/confrontational situations in a calm and reassuring manner and if a patients/visitors behaviour becomes unacceptably abusive or aggressive referring to your line manager for support. Screening enquiries for the doctors and medical staff. Ensuring you provide a professional, timely and detailed handover to the receiving member of staff in your team. PATIENT NOTES &CORRESPONDENCE Retrieving and re-filing records as required, ensuring strict alphabetical order and chronology is adhered to. Ensuring correspondence, reports, results/scanned documents are filed promptly and in the correct records Accurately collecting, storing and retrieving personal patient details and information in line with data protection and Caldecott requirements. Ensuring all recent correspondence is available when patients are seen by clinicians. Ensuring all paper records are kept in good repair with all necessary information on the outside cover clearly visible. Opening and date stamping post and then forwarding it onto the relevant parties in line with Practice procedures. Writing letters and correspondence on behalf of the surgery and medical staff. Liaising with couriers and delivery companies. PREMISES Opening up premises at the start of the day when first to arrive, making all necessary preparations to receive patients - following the opening up protocol. When last to leave at the end of the day, ensuring that the building is totally secured and all internal lights/equipment is off - following the closing up protocol. Keeping all working environment clean, tidy and free from clutter at all times. Ensuring that the medical consulting rooms and waiting areas are fully stocked with essential information / supplies and are maintained to a good standard. Conducting daily checks to ensure Health and Safety and Legal requirements are adhered to including checking and recording room and fridge temperatures. Reporting all faults/repairs in a timely manner using the Trusts electronic reporting system. Undertaking all additional duties and tasks requested by the Practice Manager that are commensurate to the post CONFIDENTIALITY Working within the trust you may gain knowledge of confidential matters which may include personal and medical information about patients and staff. Such information must be considered strictly confidential and must not be discussed or disclosed. Failure to observe this confidentiality could lead to disciplinary action being taken against you. CODES OF CONDUCT & ACCOUNTABILITY You are expected to comply with relevant CCG/NHS Merseyside codes of conduct and accountability. HEALTH & SAFETY In accordance with the Health and Safety at Work Act 1974 and other supplementary legislation, you are required to take reasonable care to avoid injury during the course of work and co-operate with CCG/NHS Merseyside and others in meeting statutory regulations. You are also required to attend statutory training as required to fulfil your duties. To comply with safety instructions and CCG / NHS Merseyside policies and procedures. To use in a proper safe manner the equipment and facilities provided. To refrain from wilful misuse of, or interference with, anything provided in the interest of health and safety and any action, which might endanger yourself and others. To report as soon as practical any hazards and defects to your senior manager. To report as soon as practical accidents and untoward incidents and to ensure that accident forms are completed. SAFEGUARDING CHILDREN & ADULTS The organisation has a zero tolerance approach to the abuse of children, young people and vulnerable adults. All employees are required to promote and safeguard the welfare of children and young people and comply with the Local Safeguarding Children Board Procedures and the Children Act (1989, 2004). In accordance with the CCG and Local Safeguarding Adult Board policy all staff must ensure the health and wellbeing of vulnerable adults is appropriately safeguarded. All staff are required to attend training appropriate to their role in safeguarding children and adults, which includes understanding and recognising the signs of abuse and knowing how to raise concerns when those signs of abuse are noticed in a person. The post holder may be required to undertake other related duties not specifically mentioned above. Any changes to this role specification will be made in consultation with the post holder.

Bookkeeper
Accountancy Service
Lytham St Annes
Monday to Friday 09:00-17:00 (37.5 Hours per week)
Permanent Role
£23,400 - £25,000 Dependent on Experience

The role of a bookkeeper will be to support the accounting teams manage the financial records for our clients, ensuring accuracy and compliance with accounting standards. This role is crucial for maintaining the financial health of our clients and supporting our operational needs.

• Maintain accurate financial records for our clients, using online accounting systems, and occasionally manual records.
• Prepare monthly financial statements and reports.
• Ensure compliance with relevant laws and regulations.
• Manage and organise financial documents and records.
• Communicate with clients and staff, to ensure a high level of service for the clients.

What Skills are required

• Proven experience as a bookkeeper or in a similar role.
• Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Office.
• Strong understanding of accounting principles and practices.
• Excellent attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Strong communication skills.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969