Total 1,987 Customer Service job vacancies in St Leonards on sea, TN37 7RD

Services | Sutherland Shire



Sylvanvale Limited is an award-winning not-for-profit service provider that supports over 750 people with disability. We pride ourselves on assisting individuals, from a range of diverse cultural backgrounds, to live and participate in their community as they choose. Our services are provided at sites across greater Sydney including the Blue Mountains. 
About The Role  
We are looking for creative and proactive individuals to join our Sylvanvale Services team, who support people with a disability who attend our Community Hubs, Flexible Support and Social and Community programs.
Our Community Hubs, which are based in the Sutherland Shire, offer Programs of Support for every taste and preference.  They operate Monday to Friday, 9am-3pm and on-demand weekday evenings and on weekends.   Sutherland Community Hub offers a wide range of indoor and outdoor activities which include art, dance, cooking and exercise. 

... Click here to view more detail / apply for Disability Support Worker

For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Kellie Smith (see contact details)

The post holder will be required to undertake word processing as appropriate, distribute and file documents as and when required. The post holder will also answer telephone enquiries and assist in the co-ordination of outpatient waiting lists. The post holder will be required to greet and book patients into the department and manage the reception desk.

If you would like to find out more information about this role, please see the attached job specification.

Are you driven by the passion to make a genuine difference in people’s lives? Do you thrive in the tranquility of the night, providing essential care and support to those who need it most? If so, we have the perfect opportunity for you to shine.

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield, regardless of the hour. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Night Care Support Worker you will work 12 hour shifts and play a vital role in providing comfort, reassurance, and assistance to individuals during the nocturnal hours. You will have the opportunity to not only provide essential personal care, but to monitor residents and support the evening and morning routines for our residents.

We understand the unique challenges and rewards that come with working night shifts, which is why we offer:

Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We're looking for dedicated individuals who thrive in the nighttime and are committed to delivering high-quality care with compassion and empathy. Can you provide comfort and support to those in need, even when the world sleeps? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

To learn more about this varied and interesting role please see the full job description and person specification.

For further information of this role please see attached the job description and person specification. Social Work Learning Academy (SWLA) On appointment, the post holder will be auto-enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA stage (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration. The post holder will be required to take responsibility for their own Continuous Professional Development.

Please see job description for more details. To consolidate professional practice and previous skills and knowledge gained, utilising them to support with patient care and the wider team. To provide clinical support, advice and education that ensures each individual patient receives a standard of care acceptable to the patient and within the agreed Department protocols and is delivered by appropriate skilled persons within the resources available. Promote consistency and continuity of high-quality patient focused care. Assist and support Senior Nursing Team. Supervise junior staff, engaging them in training and supporting student nurses/ care support workers to develop their skills and knowledge. Responsible for the accurate assessment of individual care needs and implementation of treatments. Work together with the management/professional development team to create your own personalised development plan with unit and individual objectives and agreed time frames. Gain the ability to act up as a shift coordinator within 2yrs of being in post in order to support when needed. To lead and engage in quality improvement projects and clinical governance within the unit. Undergo Appraisal training to help support and develop junior members of the team. Work flexibly across the Critical Care Complex.

Your new role
Southend-on-Sea City Council are looking for a permanent Social Worker to provide professional and comprehensive casework to a caseload of children and young people within the busy Family Support & Protection Team.This position will be mostly working from home, but you do need to be able to get to the city to complete assessments and join your team on site.

*This position attracts the added incentive of a one-off payment of £7,500, after you have been employed in this post for 3 years and 1 day.

You are required to provide professional and comprehensive casework to a caseload (average of 17 -20) of children and young people within the long-term children's social work teams. You will be developing and maintaining relationships with children and families who require longer-term social work intervention, including those subject to child protection plans, complex child in need, PLO/Pre Proceedings and, if required, within the court arena.

You need to provide an efficient and cost-effective service to children, young people and their families, ensuring that the needs of the children and their parents/carers are professionally assessed. Investigate, evaluate and analyse information on cases, demonstrating clarity of assessment, reliability of information, evidence conclusions and realistic action plans.

The quality of practice will be supported by regular supervision; training opportunities, tools and resources are readily available to assist in the day-to-day work.

Nowhere else will you gain as much experience on the job, making us a sought-after place to work. If you are passionate, dedicated to making a change and ready for a challenge - you could be the candidate we are looking for.

What you'll need to succeed
To be successful in this position you must have a recognised Social Work qualification and be registered with Social Work England and have completed your ASYE.

You need to have previous experience of working within Children's Frontline services and have knowledge of child protection, looked after children and associated child in need social work practice is essential, along with knowledge of methods of social work intervention.Knowledge of relevant legislation, regulations, guidance & policy issues.

What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

On behalf of our client, we are looking for a full-time experienced Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/fc9d5c28-b339-447e-867a-bfb78af61463

Service Care Solutions are currently recruiting for a Substance Misuse Nurse, you must deliver high standards of Nursing care for the treatment and support of Substance dependency. You must also be able to provide high-quality clinical assessments and treatment to Substance dependants clients in a residential setting, working in a multi-disciplinary team.

Our client's vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

Key role and responsibilities for a Substance Misuse Nurse

• Support for Drug and Alcohol users with complex needs as part of a 12 step programme
• Liaise with other professionals and members of the wider multidisciplinary treatment team
• Provide interventions
• Promote Health and Well-Being of client and maintain a safe, caring therapeutic environment
• Undertake initial health assessment on admission to include Mental Health and Substance Misuse history

Minimum requirements for a Substance Misuse Nurse

• Nurse Qualification - RMN with UK Registration
• Ability to work with the 12 Step Programme (Recovery Model)
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

What we offer for a Substance Misuse Nurse

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Substance Misuse Nurse role please send us your CV by clicking 'apply now'!

Recovery Practitioner

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Practitioner. As a Recovery Practitioner you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Key role and responsibilities for a Recovery Practitioner;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Practitioner;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Practitioner;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Practitioner role please send us your CV by clicking 'apply now!'

Make a positive difference in someone’s life, by joining The Richmond Fellowship Scotland at our service in St Madoes, and helping support the people who need it most in our communities! Due to location of service you will need to have a driving licence.

No previous experience in care is required as you will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.

On top of this training we will also fully finance and support you to achieve your SVQ Level 2 Health and Social Care in-house!

We have a great opportunity, to support three individuals in their shared accommodation.

You must have a full manual driving licence, as you will be required to drive supported individuals mobility cars.

We have two full-time posts available, and you must be flexible, as the shifts vary from early, back, late, and sleepover.

About the Role:

Your responsibilities as a Support Practitioner could include:

· Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.

· Medical Support- Administering and monitoring medication.

· Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.

· Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

Key Benefits:

· Generous annual leave.

· TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).

· Paid travel during shifts and 45p per mile fuel allowance.

· Continuous in-house training opportunities and chances to further your career in social care.

· Refer a Friend scheme- £150 reward for successfully referring a colleague.

· Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.

· Free Membership of Glasgow Credit Union.

· HSF Health Care plan.

· Counselling & Life Works service.

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to register with the SSSC within 3 months of their start date.

Closing Date: 2/12/24 (We reserve the right to close this vacancy at any time)

How to Apply:

If you would be interested in applying then please click on the link at the bottom of the page and submit your application there!

Role Overview: As the Home Manager of our 39 bed nursing care home, you will be at the forefront of ensuring a clean, comfortable, and secure environment for our residents. Your leadership will be pivotal in delivering personalised care that aligns with Nouvitas core values. You will guide a team of dedicated professionals, contributing not only to the well-being of our residents but also to the growth and success of our organisation. Key Responsibilities: Oversee the daily operations of the Care Home, driving continuous improvement and future service developments. Oversee all Clinical aspects within the service Lead your team with clear guidance and direction to achieve Nouvitas strategic goals. Actively engage in networking and promoting the services offered by the Care Home. Ensure the delivery of tailored therapeutic activities that meet the needs of our residents. Stay current with legislation, statutory frameworks, and codes of conduct to ensure full compliance across the service. Collaborate with other managers to foster a cohesive approach to company-wide projects. Manage budgets effectively, allocating resources efficiently to meet operational needs. Uphold high standards of care and staff performance, ensuring the Care Home remains a leader in quality service. To ensure effective liaison with statutory and volunteer sector agencies, including CQC, PCT and Home Offices etc. Skills and Qualifications: Very Strong/Proven operational management experience. Previous experience managing or deputising a care or nursing home. A background in mental health care is essential. A Registered Nurse is highly desirable however not essential. Why Join Us?This role offers a chance to contribute to a cause that positively impacts lives, supports our expanding business, and promotes mental well-being. If you are ready to take on a leadership role where your efforts will be truly valued. We offer a very competitive salary package and free on site parking

CareTech is a person-centred Care Company, which provides quality of care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day

*£500 Recommend a Friend Bonus

Key Skills

Experience in a Caring environment preferred, but not essential
Able to work days, evenings, weekends and Bank Holidays
Good communication skills, allowing you to engage & interact with our Service Users
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Passionate about making a positive difference to someone else’s life
Good written skills

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to develop and live fulfilling lives
Person Centred, allowing our Service Users to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Rewards & Benefits

*£500Recommend A Friend Bonus
*Blue Badge Discount Card
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes
We provide free training to achieve qualification in Social Care
Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are Specialist Mental Health Services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our Support Workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

Stoke on Trent - Waking Night Support Worker [SYS-13437]