Total 594 Customer Service job vacancies in Speke, Merseyside, L24 9PP

Would you like to join our dedicated, highly skilled staff team to provide co-ordinated, high quality person centred care and support to our guests accessing Thyme Lodge respite service.

Thyme Lodge provides care and support which is tailored to the individual’s needs and preferences and promotes wellbeing, choice and community engagement to adults with a learning disability, mental health diagnosis, autism and physical disabilities.

We are recruiting a proactive and compassionate leader to oversee the operational management and quality of our respite care service in St Helens. Thyme Lodge is a beautiful, homely 5 bedroomed respite service with a comfortable communal lounge, kitchen/diner, conservatory and large garden. All 5 bedrooms are spacious and comfortable and each has en-suite facilities. The house is tastefully decorated throughout and always has a welcoming atmosphere.

Our guests have a range of support requirements including assistance with managing medication, finance support, personal care support and assistance to learn new daily living skills to help promote positive self-esteem and independence.

Our guests are looking for someone who is caring, passionate, fun, reliable and kind.

You will hold operational responsibility for all aspects of service delivery, CQC and contract compliance. You will promote and re-inforce a culture of responsive, professional, person-centred practice, and active support within the service. Relationships will be built based on respect and unconditional positive regard. You should have a well organised approach to staff deployment and service delivery.

You must have significant practitioner or management experience in relevant health and social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification.

Creative Support is an Investor in People and we are committed to your continuous professional development. You will have the opportunity to meet your training and development needs with accredited training. You will be joining a very well-motivated regional team of senior managers who work together and support each other to provide excellent services in the North West.

If you would like to discuss this post and the benefits of working for Creative Support please contact Jackie Unsworth, Senior Operations Manager on 07971106309 or email jackie.unsworth@creativesupport.co.uk

Vacancy Reference Number: 72924

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme, and we cannot accept applicants with Skilled Worker visas.

We are seeking a Higher Level Teaching Assistant (HLTA) job vacancy, Bootle, Merseyside.

Location
This position is within easy commuting distance from Bootle, Walton, Anfield, Kirkby, Aintree, Litherland, Seaforth, Liverpool and surrounding towns and villages.

Benefits
Salary: £25’915 FTE, Actual Salary for Term Time only £22’300 per annum
Hours: Monday to Friday, Term Time Only.
Working Hours: 37.5 hours per week.
Contract: Permanent.
Pension Scheme, Health Care Plan, Blue Light Card.
Free Online GP Service & Life Assurance.
Free DBS (Disclosure & Barring Service), Flexible payday scheme.
Continued training and professional development opportunities.

Employer Social Care & Education Jobs are not the direct employer but have been selected as an approved Recruitment Partner for this national provider of specialist care and education for children and young people. This organisation is known for its clear values, ethos, and mission, which create a solid foundation for exceptional care and education. The organisation supports individuals in achieving positive outcomes and future transitions that help them reach their full potential.


Duties As an HLTA You will be joining an exceptional team in a Specialist Early Years Education School, for young children aged 4-11 years old. This school provides education to children with Special Education needs, including Autism ASC / ASD and Disabilities (SEND). Make a real difference in their lives, helping them achieve their full potential in a positive from a young age.
Support class teachers to enhance student learning and attainment.
Encourage student independence, self-esteem, and problem-solving abilities.
Assist in planning and delivering engaging learning activities.
Working with individual students, groups, or whole classes under the teacher’s guidance.
Follow the school's marking and assessment policy to track and report on student progress.
Provide exciting learning experiences that help students reach their potential.
Be a role model and manage support team members in the classroom.

Criteria
A recognised Teaching Assistant qualification or higher.
Experience working with children with Specialist Educational Needs.

Apply Social Care & Education Jobs are the UK’s leading Recruitment Partner for Adult Social Care, Children’s Residential, and Specialist Education Providers. We will support you throughout the entire application process, interview stages, and help you prepare for your first day!

Compliance Successful applicants will undergo pre-employment safeguarding checks, including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974, and applicants must disclose all convictions and cautions, unless "protected" under the DBS filtering rules, to ensure suitability to work with children. The employer is committed to safeguarding and promoting the welfare of children and young adults and is a disability-confident and equal opportunities employer.

Due to the high volume of applications, we receive, we are unable to respond to every candidate. If you do not hear from us within 48 hours of your application, please assume that you have not met the criteria on this occasion.

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

Working in the Faculty of Health, Innovation, Technology and Science, you will work with a team sharing responsibility for a comprehensive range of administrative tasks within the Placement Learning Support Unit. You should be a quick learner and willing to assist in the provision of a friendly and efficient service to students and staff. You will have excellent IT and communication skills and a minimum of 5 GCSE grades A-C or equivalent, including Maths and English.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.

Proud member of the Disability Confident employer scheme

Specialist Support Tutor (Merseyside)

Position: Specialist Support Tutor
Location: Merseyside
Salary: £23,046.00 - £35,376.00 per annum
Contract Type: Permanent (temporary will be considered)

Morgan Hunt are currently seeking a highly motivated and experienced Specialist Support Tutor to join a dedicated and experienced ALS team at a college in Merseyside. The Specialist Support Tutor will provide comprehensive support and exam access arrangements for students with a diverse range of learning differences, disabilities, sensory impairments, and medical conditions. The goal is to ensure that all students receive the tailored support they need to succeed in their studies and achieve their full potential.

As a Specialist Support Tutor, you will play a crucial role in delivering personalised academic support, both on a 1:1 basis and in small groups, across all levels of study. You will work closely with students to develop and implement Learner Support Plans and ensure they have the necessary exam access arrangements in place.

Key Responsibilities:

• Provide tailored academic support for students with learning differences, disabilities, and medical conditions.
• Complete and maintain accurate Learner Support Plans for students.
• Assess students' needs and implement exam access arrangements in line with JCQ guidelines.
• Offer 1:1 support to learners across a variety of subjects and academic levels.
• Write clear, detailed, and professional reports on student progress and needs.
• Collaborate with academic staff and the wider Learner Support Team to ensure effective support is in place for all students.

Essential Qualifications and Experience:

• A relevant teaching qualification (e.g., DTLLS, Cert Ed, or other Post-16 equivalent).
• A qualification that meets JCQ requirements for Assessors of Exam Access Arrangements.
• Proven experience in writing detailed reports and creating accurate support plans.
• Demonstrable experience of supporting learners on a 1:1 basis, particularly in relation to academic work across all levels of study.
• A strong understanding of the needs of students with diverse learning requirements, including disabilities, sensory impairments, and medical conditions.

Desirable Skills:

• Excellent communication skills and the ability to work effectively as part of a team.
• A proactive approach to problem-solving and supporting students in achieving their academic goals.

This is an excellent opportunity for an experienced and passionate educator to join a supportive, student-focused team in Merseyside. If you have the required qualifications and experience, and are committed to helping students with diverse needs achieve their potential, we would love to hear from you.

To apply, please submit your CV outlining your suitability for the role.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Brook Street Social Care are proud to be working with a well-established children's service within Southport who have been supporting children in care for over 20 years!

Our client is seeking a Residential Childcare Support Workers to join their ever-expanding team within the North West on a full time and permanent basis.

This is a service where bespoke therapeutic care packages are devised and tailored to meet the specific needs of each young person in their care. They are passionately driven to make changes to the lives and emotional well-being of every child the team looks after.

Job Purpose:

As a Residential Childcare Support Worker, your role will be to support children and young people in a homely environment to meet their individual needs and make a real positive impact on their lives. To ensure that children are safeguarded at all times.

This role would include:

• Be a part of a caring team that provides a safe and loving home for children and young people in order for them to create lasting memories
• Make children feel safe and secure and act as a positive role model in order to meet their everyday needs
• Provide emotional support to allow children to overcome boundaries and limitations
• Role model a passion for learning and empower children to make their own decisions about themselves
• Build trust and promote positive relationships
• Celebrate children's achievements and help them find pleasure in everyday tasks
• Carry out day to day household duties such as cooking, cleaning and washing
• Manage delegated finances/budgets appropriately and responsibly, ensuring accurate receipts are recorded and submitted
• To achieve (if not already acquired) a Diploma Level 3 in Children, Young People and Families Practitioner Qualification

Salary:

• £12.75 per hour plus £40 per sleep in. Overtime rate available.
• Forecasted yearly salary between £30,000 and £36,000 per annum.

To be successful you must…

• Holds relevant experience within a children's residential care setting
• Ideally you will hold a full UK driving license
• It is preferred that you hold a Level 3/4 qualification in Children and Young People or willing to work towards
• You must be flexible to work in unpredictable and varied circumstances
• Be flexible to work shifts of 2 on 3 off including a sleep in (8am - 10pm, sleep in, 8am - 10pm)
• The ideal candidate will have excellent communication skills, able to prioritise and organise, children centred, positive and approachable.

Benefits on offer:

• Birthday and Christmas Amazon vouchers
• 5.6 weeks annual leave
• Pension scheme
• Full induction programme
• Fully funded NVQ Diploma Level 4 Children, Young People and Families Practitioner
• Opportunity for career progression
• Enhanced DBS paid for through company
• MEDICASH health and well-being plan
• Cash back for dental, optical, hospital treatments and stays, therapy treatments
• Discounted gym memberships

And more!!

If you are interested in applying for this position and feel you have the right attributes and attitude to excel in the role, apply to today and our team will be in touch with you. Or contact Cat Rainford on or call 07484 057959

Good luck with your application!

#PREJP

Do you have demonstrable transferrable skills but lack healthcare experience? If yes, we have career opportunities available for you.

Since the 1stNovember 2021 a Recruitment & Retention premia has been introduced to attract and retain staff working within the Secure Care Division in High, Medium and Low Secure Services and further support our “Grow Our Own Strategy”. For our nursing assistants this will be a premia of £600 for individuals allocated to our Low Secure wards at Hollins Park.

The division is responsible for specialised secure mental health and learning disability services, in low, medium and high secure settings for service users with a primary classification of mental illness, personality disorders, learning disabilities and autism.

Due to the role being advertised for those without previous care experience, training will be delivered alongside the role. These sessions are mandatory.

This role will be paid at band 2 until completion of relevant competencies.

* Allocations will be determined by the service, R&R will reflect the amount for that clinical area


1. To carry out assigned duties, involving direct care and observation of service users under the
guidance and indirect supervision of qualified staff.
2. To report to the qualified staff any observations made whilst providing care to service users
activities and leisure, providing details of mental state and risk factors.
3. To work with service users on an individual and group basis as outlined in the care plan and
as directed by the appropriate named lead professional.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Please see attached job description and person specification for full details.

Hollins Park (Warrington) - Low Secure:
Our Low Secure ward provides mental health rehabilitation for men and women with mental health problems. The services monitor, manage, & reduce risk, whilst balancing therapy & security with the aim of helping prepare service users to lead a more independent life in the community.




This advert closes on Sunday 1 Dec 2024

A Vacancy at Mersey Care NHS Foundation Trust.


MALE APPLICANTS ONLY - Due to a genuine occupational need we are currently only able to accept male applicants for this role

This vacancy is for full time positions.
Do you have demonstrable transferrable skills but lack healthcare experience? If yes, we have career opportunities available for you.



Since the 1stNovember 2021 a Recruitment & Retention premia has been introduced to attract and retain staff working within the Secure Care Division in High, Medium and Low Secure Services and further support our “Grow Our Own Strategy”. For our nursing assistants this will be a premia of £600 or £4034* dependant on service allocations.

The division is responsible for specialised secure mental health and learning disability services, in low, medium and high secure settings for service users with a primary classification of mental illness, personality disorders, learning disabilities and autism.

Due to the role being advertised for those without previous care experience, training will be delivered alongside the role. These sessions are mandatory.

This role will be paid at band 2 until completion of relevant competencies.

* Allocations will be determined by the service, R&R will reflect the amount for that clinical area


1. To carry out assigned duties, involving direct care and observation of service users under the
guidance and indirect supervision of qualified staff.
2. To report to the qualified staff any observations made whilst providing care to service users
activities and leisure, providing details of mental state and risk factors.
3. To work with service users on an individual and group basis as outlined in the care plan and
as directed by the appropriate named lead professional.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Please see attached job description and person specification for full details.

Ashworth Hospital - High Secure:

Ashworth Hospital is one of three high secure hospitals in the country.

Ashworth provides comprehensive, multidisciplinary treatment & care for patients with a mental illness & have been assessed as presenting a grave & immediate danger to others. Patients remain in the high secure service until they are safe & well enough to move to conditions of lower security or return to prison.

Rowan View – Medium Secure:
Rowan View provides specialist Learning Disability & Mental Health services over 8 wards. This state of the art hospital provides care & treatment to men and women. Whilst relational security & the capacity to work in an individualized and therapeutic way are central to the treatment offer, we are supported with the use of therapeutic technology for the benefit of service users & staff including virtual reality and avatar therapy.

Rathbone Hospital - Low Secure:
Our Low Secure Unit provides mental health rehabilitation for men with mental health problems. The services monitor, manage, & reduce risk, whilst balancing therapy & security with the aim of helping prepare service users to lead a more independent life in the community.


This advert closes on Sunday 8 Dec 2024

Please see attached job description and person specification for full details. Ashworth Hospital - High Secure: Ashworth Hospital is one of three high secure hospitals in the country. Ashworth provides comprehensive, multidisciplinary treatment & care for patients with a mental illness & have been assessed as presenting a grave & immediate danger to others. Patients remain in the high secure service until they are safe & well enough to move to conditions of lower security or return to prison. Rowan View Medium Secure:Rowan View provides specialist Learning Disability & Mental Health services over 8 wards. This state of the art hospital provides care & treatment to men and women. Whilst relational security & the capacity to work in an individualized and therapeutic way are central to the treatment offer, we are supported with the use of therapeutic technology for the benefit of service users & staff including virtual reality and avatar therapy. Rathbone Hospital - Low Secure:Our Low Secure Unit provides mental health rehabilitation for men with mental health problems. The services monitor, manage, & reduce risk, whilst balancing therapy & security with the aim of helping prepare service users to lead a more independent life in the community.

Please see attached job description and person specification for full details. Hollins Park (Warrington) - Low Secure:Our Low Secure ward provides mental health rehabilitation for men and women with mental health problems. The services monitor, manage, & reduce risk, whilst balancing therapy & security with the aim of helping prepare service users to lead a more independent life in the community.

Support Worker Norris Green, Liverpool - £11.45 per hour

Typical Shifts are Monday to Sunday, 8:00am - 3:00pm, 3:00pm - 10:00pm and 10:00pm - 8:00am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service at Tate Lodge in Norris Green, Liverpool is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers need to be resilient, flexible & composed in their approach and preferably have experience with following Positive Behaviour Support plans and reflective practice.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We are currently recruiting for: Secure Support Worker

Hours of work: 38 hours per week

Location of role: St Helens, Merseyside

Salary range: £24,909 - £27,317 per year, pro rata

Secure Care Worker - Join Our Team and Make a Difference

We are a nationwide provider of secure and open care facilities, dedicated to supporting young people aged 10-17 in crisis. Our primary mission is to protect and support these young individuals through their challenges, guiding them toward a brighter future.

We are currently recruiting Secure Care Workers who will play a crucial role in delivering compassionate and respectful care to the children and young people in our services. This role will involve a variety of duties, with a primary focus on either intervention work or activity work, depending on your skills and experience.

Key Responsibilities:

• Provide outstanding care to young people in a secure environment, offering protection and guidance through times of crisis.
• Support young people in achieving the best outcomes, focusing on areas such as education, health, independence, and building self-confidence.
• Foster an environment of optimism, compassion, and respect while recognizing and addressing the individual struggles that young people face.
• Work collaboratively as part of a dedicated team to make a lasting difference in the lives of the young people in our care.

What We Offer:

• Competitive Salary and Benefits:

  • Group Personal Pension Scheme
  • Life Assurance Scheme
  • 30 days paid annual leave (including bank holidays)
  • Enhanced maternity, paternity, adoption, and shared parental leave
  • Occupational Sickness Scheme

• Additional Perks:

  • Access to exclusive offers and discounts (Blue Light Card eligibility)
  • Recommend a Friend Scheme
  • Values Awards for exceptional service

• Support for Your Career Development:

  • Comprehensive induction and ongoing training
  • Regular supervisions and annual appraisals
  • Career progression opportunities
  • Enhanced DBS check, fully paid for and maintained on the DBS update service

The Ideal Candidate:

• Passionate about supporting young people and making a positive difference in their lives.
• Compassionate, optimistic, and considerate of the challenges young people in crisis may face.
• Able to adapt to a dynamic and varied role where no two days are the same.

If you are ready to make a meaningful impact and help young people reach their potential, we invite you to apply today.

#NUG

Your new company
Hays are supporting a Secondary School in West Derby. They require a motivated and experienced learning support assistant to support students across all year groups (KS3, KS4,). This is a long-term contract that will start as soon as possible and the school supports students with a variety of complex needs including ASD, non-verbal, downs syndrome, PDA and GLD.

Your new role
We are sourcing an enthusiastic and experienced Learning Support Assistant (LSA) to join the school's SEN team. You will work with students who have a range of special educational needs, such as autism, dyslexia, ADHD, and emotional and behavioural difficulties. You will provide 1:1 and classroom support, helping students to access the curriculum and develop their skills and confidence. You will also work closely with the SENCO and other staff to implement individual education plans and monitor progress.

What you'll need to succeed
- A minimum of Level 2 qualification in Supporting Teaching and Learning or equivalent
- Experience of working with SEN students in a secondary school setting
- Knowledge of the SEN Code of Practice and relevant strategies and interventions
- Excellent communication and interpersonal skills
- A positive and flexible attitude
- A commitment to safeguarding and promoting the welfare of children and young people

What you'll get in return
You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year. You will receive free, up-to-date safeguarding training and the option to join our guarantee pay scheme is also possible. If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £250 worth of vouchers every time you recommend a colleague to Hays Education.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are Hiring!!!

Support Workers needed in Liverpool, Merseyside!
Rate per hour: very good rate and negotiable depending on experince and ability to drive.
Type: Permanent, Full-time
Start Date: ASAP
Requirement: UK Driving License with access to a car

If interested, please send your name and phone number with ref: SWL1 to 07950780359. You can also call 02071939470 for inquiries or send your CV to recruit@gen122.com

Liverpool City Centre
£21,000 - £23,000+ basic with monthly team bonus
Onsite parking

We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge, they really understand their client base.

As an Insurance Advisor you will be essential aspect of the customer journey, key duties include;
- Offering support across a wide range of Insurance products, liaising with customers regarding their adjustments, renewals and claims.
- Speaking with any customers who pop into branch for a face-to-face visit.
- Abiding by FCA regulations and ensuring work is compliant
- Managing the renewals process, midterm adjustments and keep control of your own diary.
- Supporting the wider team objectives, making a positive input and making suggestions to workflow improvements.
- Dealing with inbound calls and making outbound calls to existing customers.
- Liaising with Insurers via phone call and email.

What we are looking for;
- Experience within Customer Service, ideally in an office based environment.
- An individual who wants to be part of a tight knit office dynamic, where everyone gets on and enjoys work social events.
- An ability to develop relationships with customers and build rapport.

What they offer ;
- Core hours - 9am - 5pm, Monday - Friday (no late hours or weekends)
- Cert CII study support
- £21,000 - £23,000+ dependant on background within Insurance
- Monthly team bonus averaging £150

Please apply today with your latest CV to be considered for an immediate interview!

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

We are looking for Care Assistants to provide care for clients in their own homes within the South Liverpool area.

Pay rates – From £13 per hour PLUS Holiday pay PLUS mileage PLUS Pension

Working hours – AM shift – 06:45am – 3:00pm / PM shift 3:00pm – 11:00pm

DRIVERS REQUIRED WITH ACCESS TO YOUR OWN CAR

You will be required to commute to the following areas – Knowsley , Huyton , Croxteth , Childwall , Stockbridge Village , Whiston , Halewood , West Derby & surrounding areas.

Working Alcedo Care gives you:-

• Excellent pay rates from £13.00 per hour PLUS holiday pay PLUS pension
• Enhanced rate of pay for bank holidays
• Holiday pay and pension scheme paid separately to hourly rates, not hidden!
• Work/Life Balance we’ll work with you to agree what work days suit you best
• DBS payment scheme to help with added cost of a DBS
• £250 Bonus when you refer a friend to be an Alcedo Carer.
• Genuine healthcare career progression opportunities, including full support to complete NVQ qualifications

This role will include:

• Providing personal care (including bathing, dressing, toileting)
• Supporting clients with mobility and transfers, using appropriate equipment and techniques
• Administering and documenting medication
• Documenting care activities and reporting any changes in conditions to our branch teams.

No previous experience is required as our in-house training team will ensure you are trained to the high standards of care we expect.

Skills and qualities required –

• Must be 18 or over
• Must be flexible and able to work within the hours of 6:45am – 11pm with some weekend work
• The right to work in the UK

Alcedo Care has been rated top 20 homecare provider in the UK for the past 5 years by our clients, a testament to the work of our amazing care teams. We’re a family owned company, and operate with family values at the heart of everything we do.

If you want to join a company that truly appreciates its carers, please apply now for an initial discussion.

Proud member of the Disability Confident employer scheme