Total 16 Customer Service job vacancies in Southampton

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight Domestic Abuse team working 37.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You are able to work a hybrid with 3 days working from the office in Southampton and 2 days working from home.

As a Domestic Abuse Caseworker you will:

• Develop, deliver and monitor safety and support plans for those affected by domestic abuse who accept ongoing support, which will include providing resources, interventions, and information to all service users
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff and the volunteer team to provide a seamless service to clients

You will need:

• Understanding of the impact of domestic abuse on victims
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently.
• This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

- Provide professional nursing leadership to the team and have excellent communication skills. - Provide high standards of care for patients, carrying out all aspects of nursing by planning, implementing, and evaluating care. - Maintain clear and accurate records of observations and treatments, and ensure compliance with UHS policies and standards of the trust. - Encourage effective working relationships and the development of a cohesive nursing team, working with a common philosophy. - Stay updated with clinical developments and research findings, initiate changes that benefit the standard of care for patients, and encourage staff to do the same. - Be skilled in high-level problem solving, organizational skills, and have a positive approach to challenges. - Take charge of the day-to-day service and coordinate cancer care admissions and inpatient bed flow. - Be a key member of the MAOS MDT with a common philosophy. Be part of a team dedicated to making a difference for our patients in cancer care. - Have flexibility in shift patterns. - Be involved in continuous learning and development with opportunities to attend courses such as the Introduction to Cancer Care, Fundamentals of Cancer Care, and SACT (Systemic Anticancer Treatments). - Train in and manage the UKONS 24-hour emergency phoneline. - Hold the staffing bleep for cancer care and be involved in staffing to ensure safe staffing levels.

Interviews are due to be held on 20 December 2024.

We are looking for you to join our Hampshire Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and up to prison.

We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.

With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.

Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner-up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’.

We value our employees and put people first. We achieved an ‘Outstanding’ rating overall in our latest CQC inspection, which found that: ‘Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.’

We operate across Hampshire, but this post is predominately based in Southampton working for Berkshire Healthcare NHS Trust.
• Monday - Friday 9am-5pm based primarily within court & custody settings, but also meeting service users within the community
• You will support people within court and custody settings who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client’s circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
• An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
• To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc
• To provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal
• To work closely and build links with all referring agencies within the custody suite, court and probation acting as a single point of contact for health
• To work autonomously, with the ability to organise and manage own time according to delegated workload

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust site

The “must haves” for you to be considered for this role: 

1. An NVQ level 3 in Health & Social Care or equivalent or relevant training to diploma level.
2. A warm personality, good communication and people skills.
3. Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
4. Police Vetting will form part of the recruitment process and clearance is a requirement for this post.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Jessica Hillman on 03001235066 or email: jessica.hillman@berkshire.nhs.ukwho’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.


This advert closes on Monday 25 Nov 2024

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Bank Kitchen Assistant is so important. Providing cover for any planned or unplanned absences, you'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents and enhance their hospitality experience. ABOUT YOUWhen you join us as a Bank Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach, and flexible when it comes to your work patterns. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take catering seriously and even run a fiercely-contested annual Barchester Hospitality Awards. If you do well in this role it could lead to a permanent one. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Bank Maintenance Assistant. We'll also look for a patient, caring nature and a genuine interest in our patients. As well as that, you should be flexible, reliable and ready to turn your hand to a range of tasks all focused on keeping the hospital maintained to the highest standards. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and days you work will vary. If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Home Clinical Lead at Barchester, you'll use your compassion and experience to help deliver clinical care to the high standards we're known for. We'll look to you to make sure our care is in line with all regulations by doing everything from implementing our rigorous safeguarding policies to overseeing the creation of care plans. This is a role that will see you using your professional judgement to make critical clinical decisions, manage projects and evolve care levels to make sure every residents' needs are met. As part of your wide range of responsibilities, you'll make sure our team is updated with the latest clinical developments by providing coaching, training and mentoring that will engage and inspire them. As a Care Home Clinical Lead, you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUAs Care Home Clinical Lead, you'll need to be a Registered Nurse (RGN/RMN) with current NMC registration and a teaching, mentoring or supervision qualification. Experience of gerontology is important too, as well as a strong awareness of both clinical policy frameworks and Royal Pharmaceutical guidelines. Dedicated and motivational, you'll enjoy sharing your knowledge with others, which you'll have demonstrated through successful clinical mentorship and performance management. Finally, like us, you'll pride yourself on your person-centred and compassionate approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses)And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!

Due to growth in service, we are recruiting for Teaching Assistants to join our team at Dibden Park School, part of Acorn Education. Dibden Park is a brand-new school based in Southampton for students ages 5-16 years old with Social and Emotional Health and other complex needs.

Salary: £22,300.00 per annum (pre-tax take home salary)
Hours: 40 hours per week; Monday to Friday
Contract: Term Time Only, Permanent
The opportunity

Enjoy a rewarding education career and have a real impact on pupil’s lives. Join an amazing team making our schools and classrooms supportive, enriching places where vulnerable pupils and young people achieve far more than they ever expected.

As a Teaching Assistant, you will connect directly with the brilliant pupils and young people we care for, helping to make sure they get the very best from their education. Each individual has so much potential, and they will rely on you to guide their learning journeys.

You will help prepare learning materials and run classroom activities, with plenty of hands-on experience and some supervision too. You will take responsibility for their emotional and physical needs, supporting them to develop as individuals and engage with the world.

Supporting pupils with complex Social Emotional Mental Health (SEMH) needs is important and rewarding work, and you will benefit from the tremendous support offered by our hugely experienced teams. As you help our pupils and young people achieve real and significant progress, you will enjoy having a direct, positive impact on their developing lives.

Who we are looking for

You will have previous school experience, be adaptable and ready to work in a variety of classroom roles, both indoors and outside according to individual need. Taking a responsive and caring approach, you may be running classroom activities, leading outdoor experiences or supervising pupils as they explore further afield.

Highly desirable: SEN/SEMH experience

Our schools are built on great teamwork and mutual support. If you enjoy working as part of a dedicated team, sharing knowledge, experience and learning, simply fill in our safeguarding-compliant application form and a member of our team will be in touch.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

#Education #Pupilcare #OutdoorActivities #School #Tutor #learning #Teaching Assistant

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

At UHS, we are committed to providing a flexible working environment. We believe that achieving a positive work-life balance benefits everyone. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients. Were proud to have been voted in the top five acute trusts for our commitment to supporting our staff to achieve work-life balance. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme and life insurance. You will have the opportunity to take courses such as: - The Fundamentals of Cancer Care- SACT Administration- Intermediate Management Course- UKONS Triage- Cancer Care Acuity- The Fundamentals of Acute Care The successful candidate will be joining one of the largest Acute Oncology Units in the country. Our service is open 24 hours a day, 365 days a year, and provides front-door assessments to patients who experience side effects from cancer or its treatments. This exciting opportunity will help you develop the skills to become a UKONS telephone triage nurse, where you will triage patients over the phone and direct them to the appropriate pathways. If you have a passion for cancer care and would like a career in helping to lead an acute admissions unit, then this is the job for you! - Provide professional nursing leadership to the team and have excellent communication skills. - Provide high standards of care for patients, carrying out all aspects of nursing by planning, implementing, and evaluating care. - Maintain clear and accurate records of observations and treatments, and ensure compliance with UHS policies and standards of the trust. - Encourage effective working relationships and the development of a cohesive nursing team, working with a common philosophy. - Stay updated with clinical developments and research findings, initiate changes that benefit the standard of care for patients, and encourage staff to do the same. - Be skilled in high-level problem solving, organizational skills, and have a positive approach to challenges. - Take charge of the day-to-day service and coordinate cancer care admissions and inpatient bed flow. - Be a key member of the MAOS MDT with a common philosophy. Be part of a team dedicated to making a difference for our patients in cancer care. - Have flexibility in shift patterns. - Be involved in continuous learning and development with opportunities to attend courses such as the Introduction to Cancer Care, Fundamentals of Cancer Care, and SACT (Systemic Anticancer Treatments). - Train in and manage the UKONS 24-hour emergency phoneline. - Hold the staffing bleep for cancer care and be involved in staffing to ensure safe staffing levels.