Total 76 Customer Service job vacancies in Redditch, B987UB

RECEPTIONIST/OFFICE ADMINISTRATOR
Schools: Abbeywood First School and Church Hill Middle School
Contract: Permanent, full time (37 hours), term time only plus 10 additional days
Salary: NJC SC2 Point 3-4 (£20,058.34 – £20,390.92 actual)
Start date: As soon as possible
Closing date: 9.00am Monday 2nd September 2024
An opportunity has arisen for a dynamic and enthusiastic Receptionist/Administrator to facilitate the smooth running of the school office.
The successful candidate will be well organised, possess a high level of IT skills and show attention to detail. You will join a hardworking small team of front office staff who are dedicated to delivering outstanding levels of service to all stakeholders. Above all, you will be someone who enjoys working in a child-centred environment.

We are now seeking for a Team Manager to join us on a 12 months FTC basis at our Redditch site.

You'll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. You'll manage the team to deliver the results from either a Planning or Desk perspective. In conjunction with your KPIs you'll provide accurate and concise reports of work order resolution status daily to senior management.

You'll be working with multi-clients and managing various projects at any one time. Coming from a fast-paced high-pressured background, you'll find it second nature to understand the complexities of the business whilst building rapport with your networks across all business areas.

You'll be a strong self motivated people manager with effective communication, problem solving and performance management skills. You'll be confident, self-motivated with a 'can-do' attitude. You'll have exceptional communication skills using different styles to deliver clear messages at all levels. You'll find it easy to adapt to change quickly and to the ever-changing priorities.

When you join us you will receive:

• Salary: £31,212 pro rata
• Up to 4% bonus scheme, subject to achievement of targets.
• Group personal pension scheme of matched contributions between 5% and 6%.
• 25 Days Annual Leave + Bank Holidays.
• Life Assurance
• Access to state-of-the-art training academy
• Funded Training Sponsorship Scheme
• Refer a Friend reward scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.

Proud member of the Disability Confident employer scheme

Due to continued growth, we have several newly created Customer Resolutions Coordinator roles, based at our Redditch site on a permanent basis.

Your communication skills will be second to none, as you'll be the first point of contact for all escalations and complaints for our internal and external customers. You'll have excellent organisation and prioritisation skills, as you'll manage the end-to-end work order complaint/escalation journey ensuring it's resolved within the agreed SLAs. You'll have exceptional administrative and time management skills as you'll be receiving, responding, and managing requests via various channels such as: calls, emails, or phone. You'll have excellent attention to detail skills as you'll be updating all systems with relevant notes and progress updates, so your colleagues are able to pick up and run with it if required. You'll be a solution focused individual as you'll be able to identify route causes and provide solutions to reoccurring issues.

You'll be a confident, self-motivated, empathetic individual with strong communication skills. You'll be detail conscious with a strong focus on achieving a high level of customer service. You'll be capable of handling sensitive and confidential information capturing this onto multiple IT systems whilst working with conflicting deadlines.

This is a 40-hour per week role, working 7am - 7pm across 7 days, therefore flexibility is required.

For this role you'll have experience of working within a fast-paced time pressured customer service role, within any industry and sector!

In return for your hard work we would offer you:

• Salary: Up to £27,846 per annum, depending on experience
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Healthshield Scheme

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

To be considered for this position please submit your application via the 'apply' button.

Proud member of the Disability Confident employer scheme

Location: Bromsgrove

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Building Surveyor

6 months Inside IR35

Bristol

About the role

To undertake extensive building contract administration, the preparation of legal contract tender documentation, specification, supervision and monitoring of capital contracts for Council owned Housing.

To carry out inspections of void and tenanted properties to agree work specifications.

Responsibilities

• To undertake feasibility studies and stock condition surveys, and to prepare specifications and schedule of works for possible remedial works.
• To provide regular updates of expenditure on capital budgets and performance of the services and to maintain financial and statistical records for all capital works including any special projects.
• Monitor and supervise contractors to ensure an effective and efficient delivery of work/contract
• To prepare and present regular progress and performance of contracts following monthly contract meetings
• To be responsible for dealing with any customer complaints and undertaking the necessary action
• To assist in the identification of properties and schemes requiring future planned maintenance programmes including carrying out stock condition surveys.
• To carry out pre and post inspections of void properties and prepare detailed schedule of works for contractors, obtain necessary quotations in accordance with the Councils Corporate Procurement Rules
• Carry out surveys of specialist projects/works and compile information to assist with the preparation of specifications and other contract documents, including measured surveys.

Requirements

• At least 3 years post qualification experience working in a building / surveying environment.
• Knowledge of statutory legislation, financial and contractual regulations.
• Experience and knowledge of repairs and maintenance.
• Experience of contract administration.
• Experience of budgetary management.
• Experience of planned programmes of work.
• Experience of Health and Safety -CDM/Asbestos.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Quantity Surveyor
6 months Inside IR35
Bristol

About the role
The post holder will be responsible for the development of appropriate contract documentation, procurement of goods, services and works contracts across Housing Property Services. With the delivery of these contracts the post holder is responsible for the financial measurement and valuation of works, preparing interim payments and final accounts together with all necessary project related financial reports.

Responsibilities
* To prepare contract documents (Tenders, Bills of Quantities, Work schedules, Specifications and Schedule of Rates) and to procure goods, services and works contracts. This will include participating in the evaluation of tenders and reporting on the outcome.
* To undertake site measurement and the valuation of works undertaken including the preparation of payment notification and all relevant associated documentation.
* To prepare and agree costs for variations and non-standard items of work.
* To prepare, analyse and agree claims and final accounts.
* To produce relevant financial reports for projects and contracts.
* To maintain knowledge of standard methods of measurement and standard forms of contracts.
* To assess, collate and present leaseholder contributions together with relevant service charges and conduct a review where required.
* To assist and prepare any relevant returns associated with Government or Regulator requirements including external funding providers.

Requirements

• At least 2 years' post qualification experience within the Construction Industry to include pre and post contract Quantity Surveying duties
• Knowledge of various forms of Building Contracts
• Experience of budget management covering both revenue and capital together with external funding sources
• Experience of creating and issuing relevant contract administration documents
• Knowledge of Health and Safety Legislation
• Willing to undertake appropriate training

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Pathways Support Worker
TA3 – 37 hours per week
(£22,976 inc SEN allowance)
Term time + training days
Our school is going through an exciting period of development, and this is a great time to come and join our school.
You will be working with students aged 11-16 years who have been excluded or are close to being excluded from school.
Job purpose:
• Be a productive part of the pathways team in working with individual young people outside of the school setting who are experiencing emotional and mental health difficulties and are hard to reach.
• This will be achieved through implementing and leading the delivery of targeted programmes.
• To plan activities and build positive relationships with the young people whilst improving the academic outcomes for young people with Social Emotional Health problems.
This post is to start as soon as possible.
If you like to test your skills in a challenging but rewarding environment, we would like to hear from you.
Our ideal candidate will be passionate about making a difference and helping to improve the learning opportunities for our children and have experience in working with young people with social, emotional, and mental health issues.
If you would like to find out more or would like an application pack email to you then please contact our Business Operations Manager Julie JarvisApplications form and job description are also available on our websiteOFCOURSE - SAFEGUARDING THE CONDITIONS FOR GROWTH AND DEVELOPMENT IS OUR PRIMARY CONCERN. ALL APPOINTMENTS ARE SUBJECT TO SATISFACTORY REFERENCES AND DBS CHECKS AND RIGOROUS INTERVIEW
Return applications by 15.7.24 Interviews will take place soon after

Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.
WHAT WE ARE LOOKING FOR:
To become a Personal Tutor in our Health & Social Care department, we need someone who is self-motivate, works well in a team and has the ability to priorities and manage own workload.
The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.
We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college.
Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.
This position is based in our Redditch campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required.
WHAT YOU'LL BE DOING:
To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has experience in developing and delivering programmes or support towards identified outcomes or objectives, you will support in many aspects. To name a few:
Experience in developing and delivering programmes or support towards identified outcomes or objectives.
Strong verbal and written communication. To be able to communicate confidently face to face, on the telephone, via video call/Teams as well as in writing.
ABOUT US.
Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!
Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.
THE PERKS.
A career with us entails much more than a pay check, because we know our employees are our most valuable resource. You can look forward to the following perks with us.
Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
Regular Continuing Professional Development
Opportunity to gain further qualifications and enhance professional development through our Awards process
Generous holiday allowance
Agile and Flexible working (Dependent upon role)
Employee discounts & benefits package including high street and travel discounts
Fantastic progression opportunities
A mentor to support you in your new role
Cycle to Work Scheme
Free onsite parking (Certain Campuses only)
Opportunities of volunteering within local community and charities
WE HIRE PEOPLE.
Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW.
The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.
We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.
For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.
BIT MORE INFO.
All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils.
Closing date for this post is: 2nd July 2024

The primary role of the Maternity Care Assistant (MCA) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care. The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MCA assists with and provides personal care following completion of any relevant or appropriate training. The employee will be provided with appropriate training for the clinical setting in which they are working. These settings include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and outpatient care. The post holder is expected to undertake a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate. This job description is directly linked to The Maternity Support worker Competency, Education and career Development Framework set out by Health Education England (HEE) https://www.hee.nhs.uk/our-work/maternity/maternity-support-workers. This may be particularly relevant to employees who are looking to progress https://www.hee.nhs.uk/our-work/maternity/maternity-support-workerspare them for entry into further study. Main Duties and Responsibilities: Develops and maintains positive relationships, respects the woman and their families wishes, with kindness, compassion and empathy. Should be trustworthy, provide woman centred care and support, and take ownership for mistakes by reporting concerns or errors to a registered practitioner in a timely manner. Recognises the Maternity Care Assistants scope of practice within national frameworks and demonstrating NHS Constitution values, asking for guidance when unsure. This will ensure they are working within their competency, demonstrate a professional manner and guarantee care planning is in line with national and local guidance to avoid harm. Understands main principles of team working and can define their own role and role of others. Administrative Duties: Ensure and participate in tracking, obtaining, and filing clinical records as required in line with local information governance and in accordance with legal requirements to maintain confidentiality and data protection Keeps complete, clear, accurate and timely records, utilizing digital platforms where required Provide administrative support to the maternity team, both in the hospital and community settings. Professional Attitudes and responsibilities Convey an approachable and professional manner to all mothers and their families Demonstrates an awareness of discriminatory attitudes and challenges this behaviour, with particular reference to age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, sex and sexual orientation. This will ensure they promote equality. Is aware of legal and ethical responsibilities in relation to own role including the need to work in ways agreed by the employer Does not project own experiences and values onto other and demonstrates understanding of own role and contribution in creating inclusive, equitable care Is aware of organisational aims, objectives, policies and values that relate to the MCA role. Recognises the importance of maintaining own health, wellbeing and resilience to ensure that personal performance and judgement is not affected by ill-health. Ensure that knowledge of local safeguarding policy and procedure is maintained. Understands and follows principles of safeguarding and protection and adheres to local security procedures. Safe Environment: Ensure own actions promote a positive and safe environment. This includes checking the clinical area for hazards, ensuring the working order of equipment, reporting any concerns, faults or breakages to the appropriate person in a timely manner. Demonstrates the ability to respond flexibly to needs of the working environment. Demonstrates safe and evidence based practice in all skills and procedures stated within job description. Ensure that each woman feels safe and knows how to access support if required. Uses a range of techniques for infection prevention and control. Using PPE as required. Act responsibly in respect of colleagues health, safety and welfare following safety at work guidance and protocol. Ensure the cleanliness of equipment in all clinical and non-clinical areas. Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner. Assist in stocking up and cleaning all equipment if required. Report any incidents using the local risk management reporting system and escalate such incidents appropriately and in a timely manner. To ensure they are following local health and safety guidance. Understands the importance of following standard operating procedures, protocols, policies and guidelines to promote safety. Understands the importance of courage and candour , recognizing and reporting behaviours or errors that could result in poor outcomes for women and their families Care of the Woman Escort women and their families between clinical areas as required Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance. Communicate respectfully, effectively and timely manner when speaking with women and the wider MDT, utilising verbal and non-verbal skills Understand and gains valid consent prior to action or providing care. Manages delegated tasks effectively and in a timely manner for which they have received training, ensuring basic care needs for women and babies are met. Reports completion of tasks and any finding to an appropriate practitioner Assists in effective care planning and evaluation by sharing relevant information in a timely manner with members of the MDT Understands the benefits of continuity of carer and how this applies within own role Recognises and responds to signs of discomfort and anxiety or concerns raised by promptly reporting them to an appropriate practitioner Support women during clinical procedures and act as chaperone when requested to do so by the midwifery or obstetric team. Shares knowledge and teaches skills that empower women and their families to safely and effectively care for themselves Provide support with personal care to labouring women if asked to do so, and under the supervision of the midwife. Assist in the maintenance and understand the principles of good bladder care, such and hydration and to document accurately the fluid balance if applicable to area. Assist women with mobilisation following surgical procedures under direction of the midwifeif applicable to area. Notices vulnerability, changing or additional needs and reports these to a suitably qualified colleague to take forward Obstetric and Neonatal Emergencies: Recognises and acts upon within own parameters of competence any abnormal events or emergencies, escalating to the multidisciplinary team through the appropriate means, in a timely manner. Where a registered practitioner is not present, they should initiate immediate first aid whilst awaiting arrival of appropriately qualified practitioner. Health Promotion and Screening Directs queries regarding local and national services to support women and their families to aa suitably qualified colleague to take forward Assists in the preparation of the woman and her family for screening activities and immunisations To seek support from a qualified practitioner when a women shows a desire to make changes to health behaviours To be aware of and understand the current policy and service frameworks for mental health (e.g. Capacity Act, Deprivation of Liberty Safeguards and Mental Health Act). Understands the aims and principles of health promotion, protection and improvement. This will include; social and cultural influences, individual circumstances, capabilities, behaviours and lifestyle choices that impact health outcomes Appreciates the importance of recognizing and supporting physical and emotional health and wellbeing and actively encourages women and their families to talk about health and wellbeing and escalate to midwife to enable appropriate care pathway Infant Feeding (if applicable to area) Be able to describe the key practices that facilitate the initiation and have the knowledge and skills to support maintenance of breastfeeding Understand and have an overview of circumstances which can affect lactation and breastfeeding and be able to support mothers to overcome common challenges and make appropriate referrals when necessary (e.g. midwife/health visitor/infant feeding lead) Be able to support parents who formula feed to do so responsively and as safely as possible including minimising the risks, to make up feeds as safely as possible, how to sterilise equipment, how to hold a baby and pace the feeds. Importance of skin-to-skin contact to support infant feeding and how to facilitate this within practice promoting responsive feeding to feeding cues Understanding principles and mechanisms of attachment and positioning for effective feeding in line with BFI standards Observe the overall wellbeing of the new-born and escalate any concerns to named midwife or multi-professional team in a timely manner. Provide practical support and transition to parenthood for new parents when caring for their new-born, whilst promoting safety, bonding and teaching parenting skills.

Pathways Support Worker
TA3 – 37 hours per week
(£22,976 inc SEN allowance)
Term time + training days
Our school is going through an exciting period of development, and this is a great time to come and join our school.
You will be working with students aged 11-16 years who have been excluded or are close to being excluded from school.
Job purpose:
• Be a productive part of the pathways team in working with individual young people outside of the school setting who are experiencing emotional and mental health difficulties and are hard to reach.
• This will be achieved through implementing and leading the delivery of targeted programmes.
• To plan activities and build positive relationships with the young people whilst improving the academic outcomes for young people with Social Emotional Health problems.
This post is to start as soon as possible.
If you like to test your skills in a challenging but rewarding environment, we would like to hear from you.
Our ideal candidate will be passionate about making a difference and helping to improve the learning opportunities for our children and have experience in working with young people with social, emotional, and mental health issues.
If you would like to find out more or would like an application pack email to you then please contact our Business Operations Manager Julie JarvisApplications form and job description are also available on our websiteOFCOURSE - SAFEGUARDING THE CONDITIONS FOR GROWTH AND DEVELOPMENT IS OUR PRIMARY CONCERN. ALL APPOINTMENTS ARE SUBJECT TO SATISFACTORY REFERENCES AND DBS CHECKS AND RIGOROUS INTERVIEW
Closing date: Wednesday 26th June 2024 first post .
Interviews will take place soon after

Job Title: Evening Call Centre Advisor
Location: Redditch
Salary: £11.44 Per hour
Hours: 16.30pm-01.30am
7 day fortnight including every other weekend
Shift pattern: Week 1 - Mon/Tues/Fri/Sat/Sun
Week 2 - Weds/Thurs

Exciting opportunity to join a well-known online retailer who are looking to recruit additional Customer Service staff due to an increased demand in their products. The role will be offered initially on a temporary basis, with a view to permanent in the future for the right candidates.


What's in it for you?
* Weekly pay
* Dragon perks benefits
* 20 days holidays plus bank holidays

Day to Day duties will include the following:
* Answering incoming calls from customers
* Taking payments over the phone
* Using an in house system to enter customer orders
* Dealing with queries
* General administration
* Delivering an excellent customer service at all times
* Adhere to data protection and company policies

As a person you will need the following qualities and experience:
* Previous customer service experience (Essential)
* Excellent customer service skills (Essential)
* High level of accuracy (Essential)
* Keyboard skills (Essential)

Job Description

Nursery Practitioner (Level 2/3)

Hourly Rate : £11.60

Full Time Hours

Shift Times: 07:30 - 18:00

Here at Willing Care, an exciting opportunity has arisen for a Nursery Practitioner (Level 2/3) to join one of our client's growing Nursery team, the ideal candidate will be dedicated and will be able to contribute to the development of the service and the children. If this sounds like you, then apply today!

We have a devoted team of recruitment consultants who specialise in matching up our talented candidates with clients, who are passionate about providing high quality care, support, and schooling. Willing Care Recruitment is committed to having a diverse and inclusive work force.

To be considered for the role of Nursery Practitioner (Level 2/3) you will have:

• A minimum of a Level 2/3 Childcare related qualification.
• GCSE or equivalent English and Mathematics Grade C or above (if Childcare Qualification achieved after September 2014).
• A strong knowledge of EYFS frameworks and safeguarding

About the Nursery:

All the staff are fully qualified and experienced. Staff offer a choice of three full day packages which also include hot meals and nutritious snacks throughout the day. The nursery benefits from a rural setting in the village.

Benefits for a Nursery Practitioner (Level 2/3):

• Childcare discount
• Continuous training and development opportunities
• Employee awards
• Long term service bonus
• Pension scheme
• Company sick pay
• Free uniform

The role of a Nursery Practitioner (Level 2/3) within the Nursery involves:

• Supporting the Room Leader in the day to day running of the designated room and nursery
• Acting as a Key person to several children
• Assisting with the preparation and maintenance of resources and equipment in the indoor and outdoor areas
• Completing observations and ensuring that these are recorded accordingly.
• Planning and delivering activities that in line with the EYFS curriculum.
• Building strong relationships with parents and keeping a strong line of communication with them
• Adhering to internal and external policies and regulations
• Reporting and recording all incidents, as well as promoting a culture of safeguarding.

We are seeking a Nursery Practitioner (Level 2/3) who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL73906/DN

INDCHI

Student Support Officer for Care Experienced and Unaccompanied Child Asylum SeekersPlease note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.
WHAT WE ARE LOOKING FOR:
As a Student Support Officer for Care Experienced and Unaccompanied Child Asylum Seekers you will be working alongside our wellbeing team. We are looking for somebody who has an understanding of safeguarding and is able to to relate to students across our College.
We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college.
Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.
Although this position is centred on our cross campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required.
WHAT YOU'LL BE DOING:
To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has a NVQ Level 3 or equivalent qualification in counselling, guidance, teaching, youth work or health profession or any other appropriate level 3 qualification., you will support in many aspects. To name a few:
To be named support worker and contribute to and coordinate specialist support where required.
Collate all information required for PEP and/or LAC review meetings.
To act as college representative for any internal and external meetings in relation to this cohort including attendance at PEP and LAC reviews.
ABOUT US.
Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!
Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.
THE PERKS.
A career with us entails much more than a pay cheque because we know our employees are our most valuable resource. You can look forward to the following perks with us.
Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
Regular Continuing Professional Development
Opportunity to gain further qualifications and enhance professional development through our Awards process
Generous holiday allowance
Agile and Flexible working (Dependent upon role)
Employee discounts & benefits package including high street and travel discounts
Fantastic progression opportunities
A mentor to support you in your new role
Cycle to Work Scheme
Free onsite parking (Certain Campuses only)
Opportunities of volunteering within local community and charities
WE HIRE PEOPLE.
Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW.
The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.
We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.
For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.

Receptionist/Office Administrator
Schools: Abbeywood First School and Church Hill Middle School
Contract: Permanent, full time (37 hours), term time only plus 10 additional days
Salary: NJC SC2 Point 3-4 (£20,058 – £20,390 actual)
Start date: As soon as possible
Closing date: 9.00am Monday 24th June 2024
An opportunity has arisen for a dynamic and enthusiastic Receptionist/Administrator to facilitate the smooth running of the school office.
The successful candidate will be well organised, possess a high level of IT skills and show attention to detail. You will join a hardworking small team of front office staff who are dedicated to delivering outstanding levels of service to all stakeholders. Above all, you will be someone who enjoys working in a child-centred environment.

Surveyor

Permanent £41k per annum

West Midlands (Coventry, Birmingham, Worcester and Hereford)

Responsibilities

• To support the Project Manager and be responsible for the delivery of programmed maintenance projects to client's property assets and to provide a high level of customer service to internal and external stakeholders.
• To undertake comprehensive surveys of our assets to collect and record data related to the current condition and future replacement needs of the building elements.
• Experience of carrying out stock condition and validation surveys
• Knowledge of repairing responsibilities and relevant law regarding landlord and tenant
• Experience of diagnosing maintenance defects within housing stock including causes and treatment of damp and mould, with the ability to specify repairs for the same.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk