Total 211 Customer Service job vacancies in Port Klang

About Us
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. 
The Opportunity
With strong growth in our service department, our Port Hedland branch has an exciting opportunity for a trade qualified Heavy Duty Diesel Mechanic / HD Fitter to join our team. The key focus of this role will be to provide breakdown, service and planned maintenance support on a range of Hitachi Construction and Mining equipment.
Working a Flexible FIFO roster, you will:

Perform onsite repairs on a wide range of Hitachi equipment
Attend to site breakdowns within Port Hedland and surrounding areas
Undertake diagnostic work
Liaise with a network of customers within the territory, whilst building strong relationships
Work with internal technical support staff to achieve successful maintenance

This permanent role will allow you to access OEM training ... Click here to view more detail / apply for Field Service Fitter ? Port Hedland

About The Role
Support Worker - Port Talbot - Hourly rate £11.60 to £12.50 per hour - Full Time: 40.25 hours per week
About Us: At Orbis Education and Care, we are dedicated to providing exceptional support and care to individuals with autism. Our mission is to empower individuals to live fulfilling, independent lives while offering a nurturing and inclusive environment. Join our passionate team and make a meaningful difference every day.
Job Description: We are seeking a compassionate and dedicated Support Worker to join our team. In this role, you will provide personalised care and support to individuals with autism, helping them to achieve their personal goals and lead active, socially valued lives. Your commitment to person-centred care and your ability to build strong, positive relationships will be key to success in this role.
About Coed Parc House: Nestled in Cwmavon near Port Talbot, Coed Parc offers six stunning sole-occupancy apartments tailored for adults aged 18 and above. Each apartment features private bedrooms, kitchens, lounges, and bathrooms, meticulously designed to meet the individual needs of our residents, ensuring comfort and personalized living spaces.
A day in the life of working at Coed Parc House includes:

- Provide day-to-day support to individuals with autism, ensuring their well-being and safety.
- Develop and implement individualised care plans tailored to each person’s needs and aspirations.
- Assist with daily living activities, including personal care, meal preparation, and household tasks.
- Encourage and support individuals to participate in social, recreational, and educational activities.
- Foster a positive and inclusive environment that promotes independence and personal growth.
- Collaborate with families, healthcare professionals, and other team members to provide holistic care.
- Maintain accurate and up-to-date records of care provided.

Sound good so far? We are looking for people who care and have:

- A compassionate and caring nature, with a genuine desire to make a positive impact.
- Excellent communication and interpersonal skills, with the ability to build strong relationships.
- Resilience and patience when faced with challenges, adapting to individual needs.
- A willingness to learn and follow guidance from the team.
- Basic IT skills for record keeping and communication purposes.
- Flexibility to work on a shift basis, including weekends and occasional night shifts.
- A driving licence isn't essential, but would be advantageous.

Please note: This job role involves regulated activity with adults and requires an enhanced DBS with barred list check.
Here's a glimpse into some of the amazing benefits you can expect:

- Refer a friend’ scheme – earn up to £1000 per successful permanent referral.
- Join us for clear career progression and valuable qualifications - 97% of our manager progressed internally.
- Health Plan – after probation.

How to apply:
Don't waste any more time, if you are ready to embark on a rewarding career as a Support Worker at Orbis Education and Care, we would love to hear from you. To apply please submit your CV using the 'apply' link.
Orbis Education and Care is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive working environment for all our employees.
INDMIX

Business Support Assistant needed in Ellesmere Port

The rate is £12.00ph PAYE

This is a temporary role working part time

The reference number is: 5250005

The successful candidate will provide general administrative support including photocopying, filling, scanning, minute taking, developing and utilising standard letters and pre-formatted documents, PowerPoint presentations and reception duties to ensure the efficient and effective delivery of supports to ensure service needs are met and business levels maintained.

Ultimately, undertake activities connected with supporting the work of the service ensuring that activities are properly operated to achieve optimum efficiency and effectiveness

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Job Summary: To provide administrative support and services to all members of the practice team. Job responsibilities: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Management of appointment system Ensure total familiarity with appointment systems including regular and incidental variations Book appointments and recalls ensuring sufficient information is recorded Monitor flow of patients into the waiting room Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits onto the triage screen, ensuring to carefully record all relevant details and referring to duty doctor where necessary. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager. Administrative support Provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date and actions requested within the following system are dealt with in a timely manner. o Mail Manager o Daybook o Docman Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Would you like a rewarding job in care, making a difference to someone’s life? Are you a caring and compassionate person? We need you to join our quality care company You will be paid £12.00 per hour for days (8.00am - 11.00pm) and a reduced rate for sleeping nights (11.00pm - 8.00am) after training completed (training is provided during our recruitment process) Full Time, Days & Nights (Mixed shifts) based in Ellesmere Port Position We are recruiting for a Support Worker to support three young men in their own home and out in the community, this is to promote their independence and teach them the life skills to remain independent. This post involves full time days and sleeping nights Benefits include; Good Rate of Pay Paid annual leave Pension scheme entitlement Full training provided Confidential employee helpline Opportunity to gain qualification in Health and Social Care Blue Light membership for exclusive discounts with 15,000 brand partners Refer a friend scheme Career progression Online employee portal Early Access Pay Your Life Your Way are committed to conducting a Safer Recruitment Process to protect the people we support. Please be aware that all our vacancies are subject to pre-employment checks e.g. DBS and references. A good standard of spoken and written English is required for this role. If you would like to apply for this position, please apply online, and attach your CV, or contact the Recruitment team on: 01606 331 217 and quote Ref No (059)

Job Description

Teacher of Learning Support – Primary Specialist (temp/full time) REF: ECOD/P03343

Salary: Main Grade £38,655 - £48,516

Location: Port Glasgow HS, Port Glasgow

Hours: 35 hours per week

Duration: temp till June 2025

PLEASE NOTE: The start date for this position is August 2024.

Inverclyde Council offers a wide range of benefits to employees including flexible working opportunities, attractive pension schemes, a Buy and Bank Annual Leave Scheme, career development and health and wellbeing support.

You can find out more in our Employee Benefits Booklet which is available on our website Employee Benefits - Inverclyde Council

Important Applicant Information:

• Please read the Essential Applicant Information details prior to submitting your application.

• Please note that if you apply via this website it is important that you regularly check your emails following your application submission. All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email. You should ensure that your email is set up to receive emails from MYJOBSCOTLAND and Inverclyde Council, and that they are not filtered into any JUNK/SPAM folders.

• Inverclyde Council is an accredited Living Wage Employer paying the Living Wage Rate where required. Please click the link to `Essential Applicant Information’ above for more information.

• Inverclyde Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including LGBT people, Black and minority ethnic people and disabled people. We also recognise that women are underrepresented at some pay grades.

Vetting by Disclosure Scotland

If you work in regulated work (children and/or protected adults) you will be subject to obtaining a satisfactory PVG

GTCS

You will be required to be registered with the GTCS. You are required to obtain and maintain registration including paying any fees. Please note, teachers in their probationary year are welcome to apply for temporary, un-promoted vacancies although would be paid at the probationer rate of pay (Main Grade Scale Point 0) at £31,584 per year (pro-rata, if applicable).

RC Approval

Guidance for teachers seeking Approval to teach in a Catholic school if applicable.

If applicable the successful candidate will require to be approved by the Roman Catholic Church, in line with Section 21 (A) of the Education (Scotland) Act 1980. Forms from the Scottish Catholic Education Service at: http://www.sces.uk.com/approval.html

Head Teacher Reports

Candidates successful at interview need to download and print the appropriate Report. You need to complete the applicant details section and sign the form and then pass to your current HT to complete the assessment sections and sign the form. The form then needs to be sent to Human Resources by email to interview.support@inverclyde.gov.uk and cc the recruiting HT into the email.

Please find below the three types of reports (unpromoted, promoted and senior promoted).
The forms can be downloaded at http://www.inverclyde.gov.uk/jobs-and-careers/apply-for-a-job/preferred-candidate-information/safe-recruitment/employment-references

Further Assistance

Alternative application packs can be requested in other formats for example, Large Print, Braille and Audio. To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at: Human.Resources@inverclyde.gov.uk.

Armed Forces Personnel/Reservists

Inverclyde Council welcomes applications from former armed forces personnel / reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Disability Confident

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job.

Flexible Working

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivation, morale and productivity.

Employees are able to apply for a range of options including Part-Time Working, Job share, Compressed Hours, Homeworker, Hybrid Working and Flexible Retirement. More detail can be found in the Flexible Working Policy, linked in the download section of our Employee Benefits web page.

Proud member of the Disability Confident employer scheme

Acorn By Synergie is proud to be working with their client who are a leading freight company Operating across the UK. They offer sustainable & innovative logistics solutions, and a one stop solution for freight transportation.

With a track record of nearly 30 years providing logistical freight services across the UK, and a huge European presence, they are enjoying a period of sustained growth & recruitment.

We currently have several opportunities to join the organisation as a Terminal Support Worker in Port Talbot, and Newport. Successful applicants will deliver the business requirements to the customers in line with commercial agreements and customer Service Level Agreements (SLA) whilst ensuring that business requirements are delivered safely.

Principle Accountabilities

Terminal administration duties delivered safely with a focus on customer service excellence at all times. Support and / or undertake all duties and processes as required by the business, customer, or location need.

Duties & responsibilities include:

• Examining loads on rolling stock in warehouse bays.
• Scrutinising loading plans in accordance with set procedures.
• Maintain records in line with business and customer processes.
• Provide internal and external customer service as required.
• Risk Assessments and all aspects of safety related to this operation.
• Work to location Specific Knowledge and rules & regulations associated with the workplace.
• Be vigilant of all matters regarding site security and safety.
• Protective equipment to be used in line with the tasks being undertaken.
• Manually operating mechanical hoods on wagons.

Personal requirements:

• A strong health & safety background; qualifications are desirable.
• Full UK Drivers Licence.
• CCNSG Site Safety Passport - or ability to obtain.
• Excellent attendance record.
• Can do attitude, aptitude for learning new skills.
• Customer focused.

This position will be working on a 4 on 4 off / days & nights rota, a flexible approach is required as there will be overtime requests.

If you feel you have the above attributes, experience & qualifications, please apply for the position with an up to date CV, cover letter, and details of 2 previous referees.

Proud member of the Disability Confident employer scheme

Working on the ICT Service Desk providing 1st line ICT support to all CWP staff via the telephone or email, logging all Incidents or Service Requests on to the call management system.

The role is based in Ellesmere Port with some remote working as part of a rota. There are a number of shift patterns on a rota covering the opening hours 08:00 - 17:30

Manage a queue of jobs which are assigned to you ensuring that all KPIs are achieved using agreed escalation paths for issues which need further investigation.

Experience supporting Microsoft products is essential. Knowledge of Ivanti Service Manager call management system (or equivalent), use of remote management tools, Cisco Jabber and Finesse.

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification)andvalues.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.


This advert closes on Thursday 27 Jun 2024

Proud member of the Disability Confident employer scheme

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Job Role: Business Support Officer - Children Services (Admin and Clerical)

Location: Ellesmere Port

Salary : £12.38 per hour

Hours: Hybrid Monday to Friday 0830 - 1700 - Required to travel across borough

Job Purpose: Provide comprehensive business and administrative support within the Safeguarding Children Unit. Undertake additional duties as needed to help the Directorate achieve its objectives and support personal development.

Principal Responsibilities:

1. Meeting Coordination: Set up and manage multi-agency child protection meetings based on requests from Children Social Care and Partner Agencies. Handle all aspects of meeting an organisation, including invitations, agendas, room bookings, and preparation of confidential documents and meeting packs.

2. Minute Taking: Accurately record and produce minutes for complex and sensitive child protection meetings, ensuring documentation is completed within statutory timescales as per national and local guidelines.

3. Record Maintenance: Update children's electronic records within 24 hours of protection conferences to ensure a current and accurate account of at-risk children in the Borough.

4. Financial and Administrative Support: Assist unit managers in managing financial and administrative systems such as Oracle and Comensura. This includes creating purchase requisitions, processing orders, and managing payments to maintain efficient budget control.

5. Communication Management: Handle incoming requests via secure email, phone, or post. Prioritise and respond to these requests or refer them to senior staff to meet service needs and maintain business operations.

6. Data Management: Maintain and monitor central and service-specific information systems and databases. Ensure data accuracy and accessibility to support statutory and local requirements.

7. Information Handling: Respond to internal and external communications with sensitivity and discretion. Provide accurate advice and information in line with regulations and maintain secure data handling and distribution practices.

8. Service Quality Alert: Inform unit managers of any service issues that could endanger a child, affect compliance, or damage the unit's or local authority's reputation.

9. Professional Standards: Adhere to high professional standards as established by the Safeguarding Children Unit and Cheshire West and Chester Council.

10. Research and Analysis: Assist in research for service and process reviews. Gather, analyse, and present data clearly to support decision-making for managers and stakeholders.

11. Training Support: Contribute to the training and development of the Business Support Assistant and other staff within the SCU to ensure they possess the necessary skills and knowledge to perform their roles effectively.

This role is vital for ensuring efficient administrative operations within the Safeguarding Children Unit, maintaining high standards of service delivery, and supporting the protection of children in the Borough.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Job Role: Business Support Assistant Contracts & Commissioning

Location: Ellesmere Port

Salary : £12 per hour

Hours: Hybrid Monday to Friday 0900 - 1700 - 2 days in office

Job Purpose: Provide essential administrative support to the professional team(s), enhancing their efficiency and helping to build a cohesive team identity. Serve as a central communication link for the public and other professional agencies.
Principal Responsibilities:

1. 
   Deliver general administrative support, including photocopying, filing, scanning, organising meetings, and taking minutes. Develop and utilise standard letters, pre-formatted documents, and PowerPoint presentations to ensure effective service delivery. Maintain and update service user records as required.
2. 
   Handle incoming communications, including telephone calls and emails. Screen messages, decide on appropriate actions, and manage responses to ensure timely and accurate information flow. Facilitate effective liaison by gathering and distributing relevant information to team members.
3. 
   Sort and prioritise incoming correspondence and distribute it to team members. Organise and assist in business process reviews and projects to support managers in planning and implementing efficient services.
4. 
   Respond positively to feedback, identify areas for improvement in systems and processes, and refer suggestions to supervisors or managers. Maintain quality standards and meet service needs.
5. 
   Support team operations by ensuring activities are carried out efficiently and effectively. This includes ordering supplies, equipment, and other items necessary for staff to perform their duties.

By streamlining these responsibilities, the Administrative Support Specialist helps the team function smoothly, maintains business levels, and ensures professional and effective communication both internally and externally.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Posted: 16/05/2024

Closing Date: 16/06/2024

Job Type: Permanent - Full Time

Location: Port Hedland WA

Job Category: Trades & Services


Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence.  With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision together we grow.
 

Job Description

About the role
We are looking for a Field Service Technician to join our team in Port Hedland on a permanent, full-time basis.
Reporting to the Team Leader, the role

... Click here to view more detail / apply for Field Service Technician

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Support Coordinator
Ellesmere Port
Shifts are 07:00-15:00 or 14:00-22:00 Average of 37.5 hrs per week.

Role Overview:
This role involves developing client/family or children and young people-led support using person-centered approaches. You will be responsible for conducting assessments, creating, and reviewing support and safety plans to ensure high-quality support that promotes independent living.

Support Coordinator Key Responsibilities.

Service Delivery:

• Ensure a high standard of service delivery by championing Home's values, policies, and procedures, including safeguarding clients/families or children and young people.
• Actively seek to empower clients/families or children and young people to promote independent living.

Administration and Compliance:

• Maintain clear and accurate records of work in line with Our clients' policies and procedures.
• Ensure action is taken to comply with specific contractual requirements of the service in delivering support to clients/families or children and young people.

Community Engagement:

• Facilitate clients/families or children and young people to access community resources and activities.
• Sign-post to relevant agencies and provide support around issues such as independent living, tenancy management, welfare benefits, budgeting, life skills, employment, education, training, and resettlement.

Team Collaboration:

• Work flexibly within other office/service locations within an agreed area.
• Deputize for the Client Services Manager/Senior Client Services Manager when necessary.

Essential Skills and Experience:

• Significant experience in a support or care environment.
• Experience in coordinating and developing support workers and volunteers.
• Understanding of housing management duties, including re-letting rooms, rent collection, and reporting repairs.

• Basic knowledge of housing benefit, income support, and other welfare benefits.

Ability to work independently without constant supervision.

• Commitment to implementing Anti-Discriminatory, Diversity, and Equal Opportunities policies.
• Flexibility to work within other office/service locations in the future.
• Full driving license and access to a car (where necessary for the role).

The Package
This is a temporary, Support Coordinator role, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Support Coordinator role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Support Coordinator role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Support Coordinator role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.