Total 4,422 Customer Service job vacancies in Parris Island, South Carolina

Duties but not limited to:
Working in conjunction with the VA New England Healthcare Network, the mission of the Providence Veterans Affairs Healthcare System is:
To deliver state-of-the-art primary and secondary care to Veterans and other federal beneficiaries.

To foster a strong teaching program that provides an academic environment for the clinical staff and for residents and students in a variety of health care disciplines.

To provide, through the Research Service, for the clinical investigation of Veteran related health problems and to advance the treatment of those conditions.

Section Chief, Pulmonary Section maintains:
Professional, technical, and administrative knowledge, competencies, and skills to provide effective, timely and quality responses to patients' clinical needs and problems. Patient ages range from 18 through the geriatric years.

Comply with credentialing and privileging and other monitoring and evaluation requirements.

Maintains high clinical standards that are carried into decision-making processes, and continually strive to maintain and enhance teaching skills to effectively teach fellows, house staff and students.

Takes an active role as a management team members:

Providing advice and counsel in accomplishing the medical center's and service's mission and goals.

Promote constructive problem resolution in an environment of competing priorities and promote the development of health care professionals through counseling, mentoring, teaching, and encouraging self-assessment.

Complies with current standards for medical record documentation and residency supervision.

Assumes accountability for all professional and administrative activities within the section.

The above responsibilities interplay in the section chiefs' responsibility for achieving quality patient care. The section chiefs provides service consisting of the diagnosis, care and treatment of patients consulted through their sections, and as attending for medicine; furnishes medical treatment, consultation and diagnosis upon request from other services; and supervise fellows in their sections to do the same. Monitor and evaluate patient care through various quality management activities.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): Authorized for a highly qualified candidate.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Work Schedule: Full-time, Monday - Friday, Tour 8:00 a.m. to 4:30 p.m.
Notifications:

• This is not a Bargaining Unit Position
• This position is in the Excepted Service

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Provides overall direction and coordination of Program administrative activities. Develops and implements administrative policies in consultation with the Program’s Management.
• Applies and executes financial, procurement, property, personnel, and administrative policies and systems as they relate to the Program and Divisions.
• Ensures that Science and Technology administrative and program policies are uniformly implemented to achieve objectives.
• Participates in the overall management improvement program of the Agency, Department and OMB, utilizing budgetary controls to improve management whenever and wherever possible.
• Plans, organizes, coordinates, and conducts analytical studies to identify and examine program, administrative, and resource management trends and problem areas.
• Organizes workload to incorporate analysis, interpretation, and dissemination of key information in support of Program officials.
• Consults with all levels of management and other federal agencies. Establishes and maintains liaison with program directors and works closely with their representatives.
• Ensures that administrative processes are efficient and cost-effective and that adequate controls are in place to avoid fraud, waste, and abuse of Government resources.

The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, emergency department which includes Rotating Shift and Possible Weekends, care in the community (CITC) or other specialty care setting where the patient aligned care team model is used such as oncology, HIV, SCI, Military Sexual Trauma, etc.).

Major Duties: Duties include, but are not limited to: Recommends changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary. MSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams , VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.). Other assignments at this level include, but are not limited to: processes incoming patient secure messaging through MyHealthy Vet and coordinates with care team as appropriate; participates in] team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; identifies incomplete encounters and communicates findings to providers; as needed; assists the team to reinforce the plan of care and self-help solutions; enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure; manages patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informs team members about shared patients (i.e., those who receive their care at multiple VA centers] or those who receive care in the community). For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

FUNCTIONS:

The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics. The incumbent must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The Advanced MSA may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number. The patient may also present the Veterans Health Identification Card (VHIC) for identification. The incumbent must use each interaction with the patient to validate and update patient demographic information, either in person during check-in or over the phone, to decrease the incidence of returned mail due to incorrect addresses and inability to contact patient by phone due to incorrect number.

Explains the VA's mandate to collect insurance information to veterans, their families, and other eligible patients. The incumbent collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third· party insurance. Promotes veteran registration for and utilization of MyHealtheVet (MHV). The Advanced MSA may also be required to train other MSA levels on scheduling, Insurance Capture Buffer (ICB), scanning, patient movements, data management, call responsiveness, decedent affairs and health benefits processes.

Work Schedule: Monday - Friday, 8:00am to 4:30pm, OR at the discretion of the selecting official
Note: some positions will have possible rotating shifts
Financial Disclosure Report: Not required
This is NOT a virtual position.

NOTE: This is a SECOND SHIFT position.

This position serves as a Medical Support Assistant (Advanced) at VA Providence Healthcare Systems. Position is responsible for a wide range of assignments and provides administrative support to the assigned section.

Duties may include, but are not limited to:

• Supports clinics regarding clinic profile management.
• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
• Follows procedures regarding Community Care referrals.
• Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.

• This position is a LIUNA Bargaining Unit position.
• This position is in the Excepted Service.
• Current Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Do not submit an award SF-50.
• This position is covered by a special rate.
• Veterans' preference does not apply for other current permanent Federal agency employees.

You will serve as a Program Support Assistant and be responsible for coordinating and providing a variety of program support and services to command customers and the Workforce Management Chief.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include at the GS-07:

• Performing support duties and actively participating in the day-to-day administrative management of the division.
• Developing internal controls and administrative procedures to meet office needs.
• Preparing and maintaining logs of all travel and training request and assigns Travel Order Numbers (TONO's).
• Reviewing travel claims upon receipt and notifies employees of required changes or corrections.
• Ensuring documents are in proper format and verifies spelling, punctuation, capitalization, and grammar.
• Maintaining employee records, accident reports, performance appraisal, job descriptions, etc.
• Maintaining division Internet/Intranet website ensuring material displayed is current and up to date.

Duties include:

• Assigning and evaluating the work of subordinate staff;
• Resolving complex problems to ensure patient services are met;
• Evaluating new products, equipment, and systems in order to make recommendations for improved operations; Identifying educational or training needs;
• Making final decisions on selections;
• Evaluating performance, and taking disciplinary action when necessary.
• Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.
• Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
• Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
• Responsible for maintaining the confidentiality of information obtained to carry out required duties.
• Routinely communicate with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.

General description of assigned duties include but are not limited to:

Clinical (90%):
The Physician Assistant (PA) assists with clinical aspects of care to the patients of the Gynecology Service. This includes performing evaluations, consultations, and the writing of orders in Gynecology clinic. The PA has the authority to order all tests and procedures necessary to evaluate and care for Gynecology patients. The PA will collaborate with Gynecology attendings to initiate and coordinate fee-basis requests so that care/studies can be provided. The PA also works collaboratively with nursing staff to provide clinical guidance for patient triage needs via in-person encounters or other telephone or electronic communications. All Gynecology evaluations/orders written by the PA will fall within the guidelines of the NC Board of Medical Examiners and the bylaws of the Durham VAMC.

The PA provides clinical management of healthcare to veterans assigned to the Gynecology service. The PA facilitates care of Gynecology patients as well as their entry and exit from various health care systems by establishing and maintaining liaison with a variety of surgical/medical specialists and associated staff. The advanced practice provider ensures that all outpatient Garner (and Durham as needed) Gynecology consult requests are reviewed, examined, and completed within 24-48 hours. On a regular and recurring basis, the PA reviews all upcoming Gynecology consult patients to ensure that they have had their studies completed before their clinic appointment. If they have not been completed, then they facilitate rescheduling as needed. The PA will also request the required imaging and laboratory studies from outside facilities as needed and is the point of contact to Radiology/Lab services regarding all absent imaging orders, incomplete/inaccurate imaging requests, and incomplete lab requests.

The PA initiates and accepts referrals to clinics and/or community agencies. Collaborates with other health care resources to insure timely and appropriate care of patients. The PA will also work with the CITC office to ensure patients for whom have referrals to community subspecialty providers have completed the following: been scheduled with the appropriate subspecialty providers and have received the appropriate subspecialty care . The PA will coordinate with the CITC office and patients directly about compliance with scheduling and receipt of community care subspecialty services.

Performs office procedures within their realm of expertise and under the direction of the Chief of Gynecology and in accordance with the individual's Scope of Practice. Expected proficiency in office procedures includes: EMB, LARC insertions/removals, colposcopy, skin biopsies, and bedside ultrasounds of early pregnancy. Responds to and participates with the Gynecology Chief and other administrative officials regarding patient problems and issues. Tracks, reviews and coordinates care for patients with abnormal pathology results from procedures (Pap smears, endometrial biopsies, dilation and curettage, hysterectomy, oophorectomy, etc.), and abnormal radiology results, for the Gynecology Service. Other clinical duties as assigned by the Gynecology Section Chief.

Administrative (10%):

• Facilitate response/actions to patient inquires to care and treatment received by the Gynecology Service.
• Develop clinical programs, educational materials, and processes as needed with clinical expansion.
• Attends committee meetings and process action teams representing the Gynecology service at the direction of the Gynecology Section Chief as needed in Garner and Durham.
• As needed assists other advanced practice practitioners assigned to Women's Health Center and Ambulatory Care Service who have administrative or clinical concerns.
• Assists the Gynecology Section Chief with quality-of-care activities.
• Other administrative duties as assigned by the Chief of Gynecology.

• 2-3 years of Women's Health Clinical experience as a Physician Assistant
• Proficient in Gynecologic procedures such as LARC placements/removals, EMB's, Early Pregnancy Ultrasound, and Colposcopy.

Major duties and responsibilities of the position include but are not limited to:

• Independently practices as a Nurse Practitioner providing a full range of services utilizing treatment guidelines in the delivery of high-quality care.
• Collaborates with patients, families, and health care practitioners to develop, implement, and evaluate care.
• Utilizes customer service principles, supports veteran self-determination, and serves as a resource for patients and staff in addressing ethical issues.
• Demonstrates critical thinking in assessing and managing complex situations.
• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice and trauma-informed care.
• Develops and implements an individualized plan to achieve optimal population health and disease management.
• Demonstrates leadership and works collaboratively with the interdisciplinary team to provide clinical guidance for patient triage needs via in-person encounters or other telephone or electric communications.
• Performs office-based gynecologic procedures independently.
• Orders and interprets labs, tests, and diagnostic studies.
• Performs bedside ultrasound dating of early pregnancy.
• Prescribes pharmacologic and non-pharmacologic interventions.
• Initiates referrals and consults to other specialty services and receives and triages the Garner Gynecology consults.
• Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.- Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.
• Provides education to patients and their families.
• Utilizes research and evidence-based practice to evaluate the patient care delivery system within a patient panel, or program, presents findings and contributes to changes that enhance the quality and timeliness of Veteran/patient care.
• Position includes 10% administrative time to address the following: Facilitate response/actions to patient inquires to care and treatment received by the Gynecology Service; Develop clinical programs, educational materials, and/or process as needed with clinical expansion; Attends committee meetings and process action teams representing the Gynecology Service at the direction of the Gynecology Section Chief as needed in Garner and Durham; As needed assists other Advanced Practice Practitioners assigned to Women's Health Center and Ambulatory Care Service who has administrative or clinical concerns; Assists the Gynecology Section Chief with quality-of-care activities; Other administrative duties as assigned by the Chief of Gynecology.

Telecare Officer

Duration: Initially 3 months
Location: Lewisham
Hours: 35 hours a week
Shifts: 3 days per week, 7am-7pm or 7pm-7am
Rate: £24 umbrella an hour (£19 PAYE an hour)

About the Role

As a Telecare Officer, you will be responsible for providing crucial support and assistance to individuals in need, particularly during day and night shifts on a rotational basis. Your primary duties will involve handling calls, responding to emergencies, and ensuring the safety and well-being of individuals within the community.

Key Responsibilities

• Work day and night shifts within a structured 7am - 7pm or 7pm to 7am shift pattern
• Respond promptly to calls and emergencies
• Assist vulnerable adults in an Adult Social Care (ASC) setting
• Maintain a high level of professionalism and empathy in all interactions

Qualifications & Experience

• Previous experience in a similar role preferred
• Experience working with vulnerable adults in an ASC setting is advantageous
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Excellent problem-solving skills
• Hold a clean driving license

If you are a caring individual with a genuine passion for helping others, we want to hear from you. Apply now and become a vital part of our team as a Telecare Officer

We have an exciting opportunity for an Area Manager to join the team in North Yorkshire, South Yorkshire & Humberside, working 37.5 hours a week. This role is offered on a hybrid basis working from home and with regular travel to our local offices.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression

About the Role:

As Area Manager you will oversee delivery of high-quality services.
Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the area business plan.

Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.

Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.

As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.
Key responsibilities of the role are to ensure the successful delivery of a high quality, efficient and responsive services to victims, the identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders. A focus on team development, and the monitoring of performance and quality are key within the role.

Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across North Yorkshire, South Yorkshire & Humberside, as well as attending offices to meet returning staff.

For more information, please do contact Janina Powell (Deputy Services Director - ).

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Service Care Solutions are working with a law firm based in Hamilton, looking for a Solicitor with a knack for debt recovery, commercial litigation and insolvency cases. Do you thrive in a dynamic work environment that values your expertise and offers growth opportunities? If so, we have an exciting opportunity for you!

As an Associate specialising in debt recovery, commercial litigation and insolvency, you will be responsible for managing a varied caseload and will also oversee and mentor a team of legal professionals, including a trainee solicitor and paralegals. We are looking for a detail-oriented individual who is process-driven and has a strong background to date.

Key Responsibilities:

• Manage a caseload in Debt Recovery, Commercial litigation and Insolvency
• Provide support to the senior partner, and effectively be their right-hand person
• Mentor and train junior legal staff
• Drive business development initiatives
• Someone with experience with employment law, to build that area, would be looked on favourably as a candidate

Qualifications:

• Scottish Qualified Solicitor
• 3+ years of experience in Debt Recovery, Commercial Litigation and Insolvency, and experience in Employment law would be desirable.
• Experience with supporting members of the team, and management responsibilities.

Benefits:

• Career Progression: Opportunity to advance to directorship or partnership level
• While based mainly in a modern newly refurbished town-centre office, hybrid working is also available:
• Competitive Salary & potential for profit share/commission structure, by agreement:

If you are a confident legal professional who excels in all things Debt Recovery, Commercial Litigation and Insolvency, with a desire to grow into a management role and contribute to business development, we want to hear from you! Submit your CV to beth.kirby@servicecare.org.uk or call on 01772208969. We also offer a referral bonus if you know anyone else looking for work please pass this information on to them.

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role
• Only Singaporean may apply

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

Wyse Active Hub, located next to Jurong East MRT station, is the newly opened largest badminton facility in Singapore. We are seeking motivated Customer Service Specialists to join our team. The ideal candidates will have a passion for helping others and the ability to communicate effectively. This role involves responding to customer inquiries, resolving issues, and ensuring a positive experience for our clients.

Key Responsibilities:

• Primary point of contact for customers at the facility
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide information and troubleshoot issues in a timely manner
• Resolve customer complaints and escalate issues when necessary.
• Maintain detailed records of customer interactions.
• Collaborate with other teams to address customer needs and improve service delivery.
• Identify opportunities to enhance customer experience and suggest process improvements.
• Manage booking schedules