Total 968 Customer Service job vacancies in Norwich or Cambridge, NR1 1QQ

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

This post is based in Norwich.

Reporting to the Second Line Manager and Digital Service Manager: Service Desk, we are seeking an experienced first and second line Technician with a minimum of three years experience working in Digital roles to provide ‘second line’ technical support to the Trust’s IT users located across all sites, including supporting in the delivery of efficient and effective hardware asset management processes and systems.

The post holder:



• will ensure a range of IT information is processed in accordance with policies and procedures.

• will investigate a range of IT issues.

• may advise users on systems/policy.

• may develop or adapt a range of software/web pages/information reports, or install/maintain a range of hardware and software, or analyse interpret a range of information/data, or deliver IT training.

• will carry out asset management tasks across the life cycle of Trust IT hardware.

The post holder will be required to travel to the Trust’s other sites for work purposes, so the ability to travel is essential.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 2 Dec 2024

You can find further details about the job, in the attached Job Description and other supporting documents.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Catering Assistant.

The Role


Maintain the cleanliness of kitchen and related areas.
Preparation of produce for mealtime, for example vegetable preparation and making of sandwiches
Ensure correct storage of all dry and perishable produce.
Safely storing cleaning materials
Ensure all cooking utensils and pots are cleaned to the required standards
Carry out any tasks assigned by the Head / Second Chef or Home Manager


Some of our benefits by joining the Care UK family


Alternate weekend and social friendly working hours
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support • Wagestream- access your wages at any time.


New to Catering?

We have our own Catering Academy to provide excellent training and induction programs for all new Catering Assistants and we will give you all that’s needed to have a successful career as a Catering Assistant with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Are you an aspiring Second Chef with experience in a fast-paced kitchen environment with an emphasis on fresh and seasonal produce? Looking for a rewarding career with excellent training and opportunities for development? Then join Care UK, a multi award winning care provider as a Second Chef.

The Role


Leading the team in the smooth running of the kitchen operation
Develop nutritious and diet sensitive meals for residents and their requirements
Menu design and planning
Managing stock control and adhering to food cost guidelines
Ensure compliance with both Food Safety and Health and Safety in the kitchen
Training, supervising, and developing a team to help them make the most of their potential


Some of our benefits by joining the Care UK family


Alternate weekend and social working hours
Bank Holiday Pay Enhancements* (*where applicable)
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support
Wagestream- access your wages at any-time


Career Development
We have our own Catering Academy to provide excellent training and induction programs for all new Catering Staff and we will give you all that’s needed to have a successful career as a Chef with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.
We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

Dussindale Park

Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs. The majority of rooms are en-suite and carers look to ensure that privacy and dignity of residents is always respected, while being available round-the-clock for any issues. Respite, convalescent and palliative care are all available from Dussindale, which looks to support community needs in any way its carers' expertise enables.

Proud member of the Disability Confident employer scheme

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

The Hawthorns

The Hawthorns is a Norwich care home that makes the most of a skilled and versatile care team in order to provide residential care and nursing provision, as well as respite and palliative care. En-suite bedrooms combine with a pleasant social environment, a warm and friendly staff attitude and a programme of activities and outings to achieve a complete and all-encompassing care service. Care packages are set up to suit the individual needs of residents, with loved ones made to feel welcome upon visiting the facility and having their thoughts and opinions respected.

Proud member of the Disability Confident employer scheme

Be all you can be with Hamberley
We have an exciting opportunity for an experienced Deputy Manager to join our home.
Working with the Home Manager and Quality Assurance team, the Deputy Manager will be responsible for ensuring effective and safe clinical practice, monitor standards via audits and observations, review policies, implement action plans and provide reports as required
At Hamberley we believe our residents deserve something ‘Extra Special, Every Day’, and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment.
We offer our Clinical Leads:

- Competitive Salary
- Company pension
- Quality bonus scheme linked to CQC Rating
- Generous annual leave entitlement
- We’ll cover the costs for revalidation and your enhanced disclosure form
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

What you’ll be doing:

- Upholding the values of Hamberley Care Homes and leading the Clinical and Care teams.
- Providing leadership, support and supervision for clinical and care staff as advised by the Home Manager.
- On call duties according to the needs of the home and Home Manager.
- Within scope of practice and knowledge, researching, devising and delivering written and verbal training modules and workshops to improve delivery of care.
- Providing feedback to Home Manager on any areas of staff improvement.
- Supporting the Home Manager with clinically related aspects of the home including, assessments of potential residents, liaising with commissioners and stakeholders.
- Leading team and clinical review meetings.
- Working with the Home Manager and QA teams to ensure effective and safe clinical practice is maintained. Carrying out investigations and responding to any complaints or concerns.

Could you be part of our team?
We are recruiting for a Deputy Manager to join our dynamic team. The successful applicant will be/have:

- Managing or mentoring experience.
- Previous experience working as a Unit Manager or Deputy Manager in a Care Home environment is desirable.
- Possess committed and organised approach.
- A confident communicator with excellent verbal and written communication skills.

Join us at Cambridge's most stunning care home
Cambridge Grove is a luxurious care home in Cambridge, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
At the heart of our organisation there is a culture of commitment, so we can collectively deliver our vision and create great places to live and work.
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
*T&Cs Apply

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying. If you require sponsorship for a Visa to work in the UK, to avoid disappointment, please check you are not applying from a Red list country - Code of practice for the international recruitment of health and social care personnel in England - GOV.UK (www.gov.uk) This vacancy will close at midnight on 5 December 2024 Interviews are due to be held on 19 December 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

The post holder will be required to: Communicate and provide information to a wide range of internal and external stakeholders in formal settings. Communicate with internal staff, member practices and their appointed Data Protection Officer to ensure compliance with statutory requirements and strategic objectives. Develop and maintain constructive relationships with a broad range of internal and external stakeholders. Commit to working and engaging constructively with internal and external stakeholders on a range of contentious issues. Participate in relevant internal and external working groups/projects, services, and initiatives to provide project, information and analytical advice and expertise. Communicate information, risks, issues, and dependencies, including briefings and reports to Project teams, sponsors, and a range of internal and external staff. Members of the general public in relation to the exercise of information rights under the Data Protection Act 2018.

A Vacancy at Norfolk Community Health and Care NHS Trust.


This is a job share opportunity for between 16 and 18.75 hours a week.

Community Learning Disabilities Team Managers provider leadership and management to a full multi-disciplinary team (MDT) of health professional’s providing high quality care, treatment, and support to adults with learning disabilities registered with a Norfolk GP.

This is a job share opportunity for between 16 and 18.75 hours a week.

We are seeking an enthusiastic, motivated, and creative registered health or social care professional from nursing (RLDN/RMN/RGN), the allied health professions, psychology or social care to provide leadership and management to the Adult Community Learning Disability Team (CLDT) in the city locality based at County Hall. You do not need previous Learning Disability experience to apply for this post, a number of our current team managers have come from different backgrounds such as mental health and mainstream community services. You will contribute to the operational delivery, strategic planning, and development of the service to ensure we continue to improve our delivery or care, treatment and support to our service users their families and carers.

You will be an integral and valued colleague within supportive, integrated health and social care community teams and service. You will have the ability to work on your own initiative in a flexible and creative capacity to meet the needs of our service users as your number one priority. You will have the ability to provide guidance, and direction to your team, contribute to the development of the learning disabilities service, working in collaboration with your peers as part of a progressive operational and clinical leadership team.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
1. To be responsible for and lead a Locality based Adult Community Learning Disability Health Team to plan and deliver an effective and efficient service to people with a Learning Disability. To utilise clinical expertise to support the role and the staff working within the service.
2. To line manage the team, including recruitment, career development, work performance and evaluation, ensuring the highest possible standards.
3. To be responsible for monitoring and managing governance of the team and the services they deliver, including incidents, risks, alerts, quality issue reports, complaints, compliments, and patient feedback systems.
4. To ensure your own and the practice of others within your team protects and promotes the wellbeing of adults with a Learning Disability. Where there is risk of abuse or abuse has occurred to take appropriate procedural steps to report and safeguard those individuals in accordance with policy.
5. To monitor service activity and ensure that quality, objectives, standards, and performance are in accordance with agreed targets and if there is recognised variance to act on this to resolve any issues.
6. To identify service development opportunities/projects and to lead on agreed change processes and projects at a strategic level that support the Central System.
7. To co-ordinate and support effective clinical practice, procedures, and systems across organisational boundaries between primary and acute care.
8. To ensure that all staff have access to the knowledge, training, and development necessary to undertake their work effectively and to ensure that all staff complete their required Continuing Professional Development and maintain their Professional Registration.
9. To ensure that all staff comply with their organisation’s policy of recording and maintaining data and information.
10. To ensure staff working as a multi-agency team comply with each agency’s requests regarding recording and monitoring information and data.
11. To oversee and manage operational budgets to include staff allocation, procurement of capital equipment and purchase of supplies.
12. To build and maintain strong multi-agency relationships and to represent both organisations at a strategic level, and to deputise for NCC colleagues as required.
13. To investigate complaints and respond in the organisational time frame, being competent and sensitive and identifying learning or change required as a result.
14. To work with the Heads of Service in NCC & NCHC to lead or support service improvement development and implementation in the locality.


This advert closes on Wednesday 11 Dec 2024

Proud member of the Disability Confident employer scheme

HR Business Partner - CPFT NHS

Employer: Service Care Solutions
Contract Type: Temporary Agency Contract
Working Hours: Full-Time, Monday to Friday (9 AM - 5 PM)
Pay Rate: £30 Ltd (Direct Engagement)
Location: Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

Role Purpose

The HR Business Partner will provide strategic and operational HR support to the Trust, acting as a key point of contact for managers and employees. The role requires a balance of hands-on HR management and the ability to deliver organisational development and workforce strategies in line with NHS objectives.

Key Responsibilities

Strategic HR Support:

• Partner with senior managers to deliver HR strategies aligned with organisational goals.
• Lead workforce planning initiatives to address current and future staffing needs.
• Support the development and implementation of change management programs.

Employee Relations:

• Provide expert advice and guidance on complex employee relations issues, ensuring compliance with NHS policies and employment law.
• Manage disciplinary, grievance, and capability cases, promoting a fair and consistent approach.
• Act as a mediator and advisor in conflict resolution processes.

Organizational Development:

• Contribute to the design and delivery of organizational development initiatives.
• Support training and development programs to build leadership and staff capabilities.
• Promote diversity, inclusion, and employee engagement across the Trust.

Operational HR Management:

• Oversee recruitment processes, ensuring timely and effective onboarding of staff.
• Monitor and manage workforce data, including sickness absence, retention, and turnover metrics.
• Support managers in implementing performance management and appraisal systems.

Policy and Compliance:

• Ensure HR policies and procedures are up to date and comply with NHS standards and employment legislation.
• Maintain accurate employee records and ensure GDPR compliance in all HR operations.

Essential Requirements

• Proven experience as an HR Business Partner or equivalent, ideally within the NHS or public sector.
• Strong knowledge of employment law, HR policies, and workforce planning.
• Demonstrated ability to manage complex employee relations cases.
• Experience in organisational development and delivering HR projects.
• Excellent communication, problem-solving, and interpersonal skills.

Desirable Skills

• CIPD qualification (Level 5 or above).
• Experience in supporting transformation or change management projects.
• Familiarity with NHS-specific policies and frameworks.

This is an excellent opportunity for an experienced HR professional to contribute to the success of CPFT NHS. Apply now to make an impact in a dynamic and rewarding environment.
For further details, please contact Service Care Solutions and send your CV to andrew.wiles@servicecare.org.uk

Band 3 Administrator - Cambridge NHS

Employer: Service Care Solutions
Contract: Temporary Agency Contract
Hours: Full-time, Monday to Friday (9 AM - 5 PM)
Location: Cambridge NHS (Hybrid Working)
Pay Rate: £13.50 per hour (PAYE, inclusive of direct engagement)

Role Overview:
Service Care Solutions is recruiting a Band 3 Administrator to join the Cambridge NHS on a temporary contract. This is a fantastic opportunity for an organised and proactive individual to support the smooth running of administrative operations within the NHS.

Key Responsibilities:

• Provide comprehensive administrative support to NHS teams.
• Manage and maintain accurate records and documentation.
• Respond to queries via email and phone, ensuring timely and professional communication.
• Schedule meetings, take minutes, and coordinate calendars for team members.
• Handle data entry and maintain confidentiality in line with GDPR.

Requirements:

• Previous experience in an administrative role, ideally within the NHS or public sector.
• Excellent organisational and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to prioritise tasks and work efficiently in a hybrid working environment.

Interested?
If this sounds like the role for you, please email your CV to andrew.wiles@servicecare.org.uk.
We look forward to hearing from you!

Join Our Compassionate Team at Home Support Matters – Experienced Care Workers Wanted (Driving Required)

Home Support Matters is looking for dedicated and experienced care workers to join our team in and around the Norwich area. If you’re passionate about making a real difference in the lives of others and have the ability to drive, we want you to be part of our supportive, caring team.

What’s in it for You?

• Flexible Hours: Choose shifts that suit your lifestyle with zero-hours contracts, or opt for guaranteed hours or block shift contracts.
• Paid Mileage: 42p per mile to cover your travel expenses.
• Paid Holiday: Enjoy paid time off with a holiday allowance in addition to your hourly rate.
• Company Mobile Phone: Stay connected with a mobile phone provided for work-related tasks.
• Full PPE Provided: Your safety is our priority with all necessary protective equipment provided.
• Refer a Friend Bonus: Earn £100 for successful referrals (subject to terms and conditions).
• Free Uniform: We’ll provide you with a branded uniform.
• Career Progression: Clear career pathways and ongoing professional development opportunities.
• Comprehensive Induction: 6 days of paid, in-depth training at our Beccles branch before shadowing existing care colleagues in the field, including a fully funded care certificate.
• Blue Light Card: Access exclusive shopping discounts for you and your family.

Role Responsibilities:

• Personal Care: Assisting with personal hygiene and daily living tasks.
• Meal Preparation: Preparing meals that meet customers' nutritional needs.
• Domestic Support: Helping with household tasks such as shopping, cleaning, and light tidying.
• Medication Administration: Administering medication as per your training.
• Accurate Record Keeping: Keeping detailed care logs and medication records.
• Healthcare Support: Providing care for skin integrity, wound healing, PEG nutrition, and diabetes management.

What We’re Looking For:

• Driving Licence & Vehicle: A valid driver’s license and access to your own vehicle is preferred, as you'll be supporting clients in Norwich and the surrounding areas. We’re also hiring walkers, bikers, and moped riders!
• Experience: Previous care experience is beneficial but not essential—if you have a passion for helping others, we will provide all the training you need.

Why Home Support Matters?

• Colleagues Matter: We offer ongoing support and development opportunities.
• I Matter: We value diversity, dignity, and equality.
• You Matter: Mental health support through the Norfolk Support Line and in-house mental health first aiders.

Ready to Make a Difference? If you’re an experienced care worker with a heart for making a difference and can drive, apply now!

Send your CV and any other relevant information to recruitment@homesupportmatters.org.uk. We look forward to welcoming you to our team!

Reablement Domiciliary Support Worker

Required across Norfolk to provide support to clients following hospital discharge.

£12.24 Monday-Friday per hour weekly pay

£14.00 weekends

A full UK driving licence, access to own vehicle along with business insurance is essential

About Prestige Nursing & Care Norwich

Here at Prestige Nursing & Care Norwich the most important factor in everything we do is that the people we support, and our staff team, are happy and safe. We are a friendly and supportive team with quality at the forefront of everything we do and most importantly, we care as much as you.

What our clients are looking for

As part of our reablement team, we will all work together to create a positive and supportive environment for the people in our communities, enabling them to gain back their confidence whilst feeling safe and supported in their own homes following ill health.

We aim to transform lives by been professional, caring, passionate and supportive.

You will have the opportunity to make a huge difference in our clients lives. You will be committed to making a difference, this includes creating positive relationships with our clients and families, meeting their needs, and always having their best interests at the heart of what we do.

Do you need experience?

As much as experience is highly preferred for this particular role, we are more than happy to consider applicants that have no experience, we do offer an excellent care certificate training programme for any of our roles for those that wish to start their career in care.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

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