Total 86 Customer Service job vacancies in Newark

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs.

We are eager to connect with passionate individuals who are committed to providing person-centred care. If you have the empathy, resilience, and dedication it takes to enrich the lives of the individuals we support, we want to hear from you! If you haven't worked in care before, we will provide you will all the support required. When you first join Eden Futures, you will be paid for completing a comprehensive Induction Programme involving face-to-face training, e-learning and shadowing experienced members of your team. For those new to care, we will make sure that you are given the support to complete your Care Certificate and gain a nationally recognised Level 2 qualification in Health and Social Care or relevant to your role, partnering with our provider company Paragon Skills.

*Roles are paid at an hourly rate (£11.44 per hour). The salary shown is as a per annum equivalent for information only. The higher rate is applicable to those aged 23 years and over and based on 42 hours per week. NLW applies and will be pro rata'd based on contracted hours.

We are flexible regarding full or part-time hour contracts and we will also consider candidates who may be looking for Bank. Shifts can vary across days, nights and weekends, offering you the flexibility to work around commitments you may already have.

Our application process

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. As part of our application process, we carry out telephone screening with our candidates.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974. Before joining us you will be required to have an Enhanced DBS Check. Further information will be provided to you at the telephone screening stage.

As per our privacy notice, all pre-employment checks are carried out by our third-party provider, Adecco.

It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.

As a Support Worker you will receive the following benefits:

• Take your Birthday off plus 5.6 weeks of holiday
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others
• Form appropriate relationships with those we care for and maintain professional boundaries in work.
• Work within organisational policies, procedures and guidance.
• Committed to demonstrating the organisations values and behaviours in their work.

The Ideal Candidate

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You'll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

Location: Newark

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Polish Speaking Technical Support Agent
Newark, Full Time, Permanent, Hybrid/Remote Working available
Salary £24,800

We are seeking a Polish Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is full time, permanent role and will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner.

THE ROLE

As a Polish Speaking Technical Support Agent you will provide excellent levels of customer service and support, duties include:

Offering technical support in both Polish and English
Using CRM and other systems to log incidents
Providing solutions to technical faults
Escalating technical queries when required
Monitor group mailboxes, ensuring all inbound queries receive a response

THE CANDIDATE

An ideal Polish Technical Support Agent will be driven to deliver excellent customer service and possess the following attributes:

Fluent in written and spoken Polish and English
Excellent problem solving skills
Attention to detail
Great communication skills
Flexible approach to working hours
Experience of working within a call centre / technical support environment would be advantageous, however training will be provided.

THE BENEFITS

With the position of the Polish Speaking Technical Support Agent you will receive many benefits including:

Birthday day off
28 days of holiday increasing up to 5 more with each year of the service
Holiday buy/sell scheme (up to 3 days)
Sick pay - increasing with the length of service
Paid volunteer day
Employee Assistance Program
Wellbeing Budget
Hybrid working/remote working may be available preferably hybrid or office based
£1,000 Salary Increase when passed 6 month probation

Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.

The services of Future Prospects are those of an Employment Agency.

What we can offer you as an ANP/ACP: Annual Salary of up to £60,000 depending on qualifications and experience. 27 days annual leave plus bank holidays pro rata. 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs. Varied opportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.

What we can offer you as a Practice Nurse: Annualsalary of up to £48,000 depending on qualifications and experience. 27 days annual leave plus bank holidays pro rata. 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs. Access to our bespoke learning management system. Annual formative clinical assessment to support competency development. Variedopportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.

Job Advert

YMCA Robin Hood Group is expanding its Children and Young People’s Residential Therapeutic Service to include a brand-new Positive
Behaviour Support team.



We are looking for a Positive Behaviour Support Professional to work as part of this brand-new team, working with the children,
young people and staff teams in our service.



We aim to promote, protect and safeguard the physical, emotional and safety needs of children and young people. The Positive
Behaviour Support (PBS) team will act as mentors and trainers to our residential care teams, fostering positive behavioural
support knowledge transfer to practice.



Here at the YMCA, we believe that all children and young people deserve prompt holistic individualised clinical assessment,
intervention and care. Therefore, all the homes adopt a psychologically informed approach to caring for children with trauma lived
experiences within a home environment and the community. Our approach has been designed in collaboration with our Consultant
Forensic Psychologist, therapists, residential care specialists and wider delivery team, to provide a unique step-down and
prevention service from Tier 4 CAMHS; Psychiatric Intense Care Units; secure children’s homes; those awaiting therapeutic
placements post hospital admissions for a mental health assessment or are stepped up from generic children’s homes to prevent
hospital admission.



Job Role



As a Positive Behaviour Support Practitioner, you will work as part of a peripatetic rapid response team to provide additional
support to a staff team and the child when children become dysregulated.



In conjunction with the above, part of your role will include:-

* Supporting with the design, development and delivery of induction training including but not limited to, the areas of
safeguarding; positive behaviour support; risk management; recording and reporting; ligature and TeamTeach
* Encourage continuous professional development in the above training area
* Foster positive behavioural support knowledge transfer to practice
* Support the design and delivery of proactive and reactive key working
* Facilitate reflective debriefs
* Utilise a risk reduction approach to audit, analyse and evaluate the use of TeamTeach within service



As this is a 24/7 service, flexible working hours on a rota basis, which includes weekends is required. As is travel to all homes
throughout the regions in which the children’s homes are located.



On a day to day basis, you will also:



* Provide children with a high standard of personalised support.
* Follow and implement person-centered positive behaviour support plans and Risk Assessments for each individual child within our
care and any other associated documentation within the home.
* Advocate for the child’s views, wishes and feelings to be included in their care plan and supporting documents.
* Promote and protect characteristics including but not limited to race, religion, sexual orientation and disability.
* Engage in own professional development to keep up to date with the latest research, best practice and legislation and to
implement same in practice.
* To work from an empirical and practice informed evidence base.
* Engage in monthly reflective practice with the Clinical Team.
* Work collaboratively with other relevant professionals, including psychologists, social workers, and educators, to ensure a
holistic approach to each child’s care.
* Maintain accurate and up-to-date records of one’s own practice, assessments, interventions, and outcomes.
* Prepare and submit regular reports to the Operations Manager and Registered Home Manager(s) and other relevant stakeholders on
the progress and impact of PBS interventions.





About You



As one of the founding member of our new PBS team, you will be an experienced professional ready to share your skills and
experiences to make a real difference to the life of the children and young people in our care.



The following skills are essential:-



* Substantial experience of working in a residential care and/or similar environment
* Either: (Essential)
1. a qualification in PBS OR
2. Undergraduate level in Psychology or related field OR
3. Substantial residential experience, with a portfolio of evidence for positive behaviour support skills in practice
* Plus one of the following;
1. Level 4 in residential childcare (or equivalent)
2. Registered Mental Health / Learning Disability Nurse
3. Diploma level qualification in related field of Psychology / Behaviour
4. Working towards / ability and desire to achieve one of the above
* Experience of designing, developing and delivering training
* Excellent interpersonal and communication skills including assertive listening
* Reflective and responsive practitioner
* Proficient in risk assessment, risk management and harm reduction
* Dealing with risk behaviours including hostility; verbal and physical aggression; violence; self-harm and suicidal ideation,
thoughts, verbalisations, behaviours and or actions of intent to take own life
* Thorough, concise and accurate record keeping and report writing skill
* Able to manage professionals boundaries and containing personal anxiety in challenging circumstances.
* Full UK driving license



As an expanding service, there will be future opportunities for your career development and we are very supportive of your
learning and development through additional study and qualification.

Proud member of the Disability Confident employer scheme

Job Advert

This is a really varied role where no day is ever the same.



You will support the children with everything they might need connected to their personal care through to the home they live in.



From cooking and cleaning in the home, driving the children to school and helping with home work, through to management of
medication and attending health appointment with them – you will be there for them 24/7.



Working as part of a team, you will work collaboratively to ensure care plans are updated, risk assessments completed and thorough
handovers completed to ensure the care of the child remains consistent. You will also work closely to plan events, activities and
holidays! If you are planning for a birthday, a day out or a key-work session, we want you to work to the specific needs of the
child and explore what they will find interesting, engaging and empowering.



At times, our children can become dysregulated and we will give you all the training and support to learn de-escalation and
behaviour management techniques such as Team Teach so that you have all the tools required to support the children. We will also
support you undertake your level 4 diploma in Children and Young People’s Workforce if required and also put you through our
in-house Therapeutic training provided by our Clinical Team. As part of our mandatory training you will be given training in
safeguarding, first aid, food hygiene, GDPR and health & safety amongst a few to ensure you have the solid grounding to start your
career with us.



Our Management Teams are there to support you in the good and bad times; whether in a de-brief after a shift or as part of a
routine supervision, time to talk, reflect and review is a huge part of our service and support for our staff.



In additional to your salary, you will also earn £80 per sleep in which could total an extra £4,800 based on 5 sleep's per month.
We also pay an annual performance related pay bonus based on several different objectives connected to the positive outcomes for
the children.



If you are looking to work for a not-for-profit organisation who cares about you and your wellbeing, YMCA Robin Hood Group prides
itself on the package of wellbeing we provide to support all our employees.

At YMCA Robin Hood Group, you will have many additional benefits, including but not limited to:

* Higher than market-average starting salaries for Residential Care
* Objective based personal bonus to reward your individual contribution to a child's wellbeing and development.
* Full therapeutic training and comprehensive induction plan
* Comprehensive well-being package
* 23 day annual leave increasing 1 day each year for your first 5 years!
* Flexible bank holidays to take to celebrate the cultural and religious events important to you
* Private medical and dental cashback scheme
* Westfield Rewards for high street discounts
* Regular ongoing inhouse training
* External training to support Level 4 & 5 Residential Care Diploma
* Eligible to join the Blue Light Discount scheme
* Workplace pension
* 4 x Life Insurance/Death in Service
* Pastoral support
* Cycle to Work Scheme
* Excellent opportunities for development and progression in an exciting expanding organisation
* £500 refer a friend scheme applicable across the Group
* Reduced school holiday childcare costs at YMCA Camp Williams
* 10% off in our hospitality venues

This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We
reserve the right to withdraw this role before the closing date should we be able to appoint to the role.




INDHP

Proud member of the Disability Confident employer scheme

Job Advert

YMCA Robin Hood Group is expanding its Children and Young People’s Residential Therapeutic Service to include a brand-new Positive
Behaviour Support team.



We are looking for a Positive Behaviour Support Professional to work as part of this brand-new team, working with the children,
young people and staff teams in our service.



We aim to promote, protect and safeguard the physical, emotional and safety needs of children and young people. The Positive
Behaviour Support (PBS) team will act as mentors and trainers to our residential care teams, fostering positive behavioural
support knowledge transfer to practice.



Here at the YMCA, we believe that all children and young people deserve prompt holistic individualised clinical assessment,
intervention and care. Therefore, all the homes adopt a psychologically informed approach to caring for children with trauma lived
experiences within a home environment and the community. Our approach has been designed in collaboration with our Consultant
Forensic Psychologist, therapists, residential care specialists and wider delivery team, to provide a unique step-down and
prevention service from Tier 4 CAMHS; Psychiatric Intense Care Units; secure children’s homes; those awaiting therapeutic
placements post hospital admissions for a mental health assessment or are stepped up from generic children’s homes to prevent
hospital admission.



Job Role



As a Positive Behaviour Support Practitioner, you will work as part of a peripatetic rapid response team to provide additional
support to a staff team and the child when children become dysregulated.



In conjunction with the above, part of your role will include:-

* Supporting with the design, development and delivery of induction training including but not limited to, the areas of
safeguarding; positive behaviour support; risk management; recording and reporting; ligature and TeamTeach
* Encourage continuous professional development in the above training area
* Foster positive behavioural support knowledge transfer to practice
* Support the design and delivery of proactive and reactive key working
* Facilitate reflective debriefs
* Utilise a risk reduction approach to audit, analyse and evaluate the use of TeamTeach within service



As this is a 24/7 service, flexible working hours on a rota basis, which includes weekends is required. As is travel to all homes
throughout the regions in which the children’s homes are located.



On a day to day basis, you will also:



* Provide children with a high standard of personalised support.
* Follow and implement person-centered positive behaviour support plans and Risk Assessments for each individual child within our
care and any other associated documentation within the home.
* Advocate for the child’s views, wishes and feelings to be included in their care plan and supporting documents.
* Promote and protect characteristics including but not limited to race, religion, sexual orientation and disability.
* Engage in own professional development to keep up to date with the latest research, best practice and legislation and to
implement same in practice.
* To work from an empirical and practice informed evidence base.
* Engage in monthly reflective practice with the Clinical Team.
* Work collaboratively with other relevant professionals, including psychologists, social workers, and educators, to ensure a
holistic approach to each child’s care.
* Maintain accurate and up-to-date records of one’s own practice, assessments, interventions, and outcomes.
* Prepare and submit regular reports to the Operations Manager and Registered Home Manager(s) and other relevant stakeholders on
the progress and impact of PBS interventions.





About You



As one of the founding member of our new PBS team, you will be an experienced professional ready to share your skills and
experiences to make a real difference to the life of the children and young people in our care.



The following skills are essential:-



* Substantial experience of working in a residential care and/or similar environment
* Either: (Essential)
1. a qualification in PBS OR
2. Undergraduate level in Psychology or related field OR
3. Substantial residential experience, with a portfolio of evidence for positive behaviour support skills in practice
* Plus one of the following;
1. Level 4 in residential childcare (or equivalent)
2. Registered Mental Health / Learning Disability Nurse
3. Diploma level qualification in related field of Psychology / Behaviour
4. Working towards / ability and desire to achieve one of the above
* Experience of designing, developing and delivering training
* Excellent interpersonal and communication skills including assertive listening
* Reflective and responsive practitioner
* Proficient in risk assessment, risk management and harm reduction
* Dealing with risk behaviours including hostility; verbal and physical aggression; violence; self-harm and suicidal ideation,
thoughts, verbalisations, behaviours and or actions of intent to take own life
* Thorough, concise and accurate record keeping and report writing skill
* Able to manage professionals boundaries and containing personal anxiety in challenging circumstances.
* Full UK driving license



As an expanding service, there will be future opportunities for your career development and we are very supportive of your
learning and development through additional study and qualification.




INDHP

Proud member of the Disability Confident employer scheme

Job Advert

We are looking for Residential Night Care Workers to join our team to provide the highest levels of care 24/7.



You will provide support and care overnight, being a calm and reassuring presence to ensure the young people in our care remain
safe and there individual needs met overnight.



Remaining awake through-out your shift, you continue the therapeutic style of care, ready to support the young person, especially
if they are in crisis. Using the theories you have been taught, you will be able to support that child as they regulate and work
with them to keep them safe from harm using a wide range of techniques and practices. This might mean sitting with a child through
that crisis for hours, but your dedication to your role and to that child means you do this without a second thought.



Having the child at the centre of all we do is critically important to us; we involve the child in their care plan, their risk
assessments, their communication plan. We listen to the children about how they want to be cared for and work with them to create
a world in which they feel safe and have their basic needs met.



You will work on a rota for your home, working on average 40 hours per week, either working a 4 on/4 off pattern or a fortnightly
pattern. There is the opportunity for overtime if desired and/or shifts in other homes providing you variety and different
challenges.



You will ideally be experienced working in a social care capacity, ideally having an understanding of trauma-informed therapeutic
practice. Mostly importantly, you will be a resilient, positive and passionate individual about looking after children. Some of
our children can be very challenging and have experienced terrible traumas meaning night-time are especially triggering for them.
Your calm, understanding and patient nature will give them reassurance, safety and most importantly a friendly face.



If you are looking for career progression, we are very keen to support and develop our employees with ongoing training and
qualification. We will support you to achieve your level 3 and 5 Diploma in Residential Care qualifications



If you are looking to work for a not-for-profit organisation who cares about you and your wellbeing, YMCA Robin Hood Group prides
itself on the package of wellbeing we provide to support all our employees.

At YMCA Robin Hood Group, you will have many additional benefits, including but not limited to:

* Higher than market-average starting salaries for Residential Care
* Objective based personal bonus to reward your individual contribution to a child's wellbeing and development.
* Full therapeutic training and comprehensive induction plan
* Comprehensive well-being package
* 23 day annual leave increasing 1 day each year for your first 5 years!
* Flexible bank holidays to take to celebrate the cultural and religious events important to you
* Private medical and dental cashback scheme
* Westfield Rewards for high street discounts
* Regular ongoing inhouse training
* External training to support Level 4 & 5 Residential Care Diploma
* Eligible to join the Blue Light Discount scheme
* Workplace pension
* 4 x Life Insurance/Death in Service
* Pastoral support
* Cycle to Work Scheme
* Excellent opportunities for development and progression in an exciting expanding organisation
* £500 refer a friend scheme applicable across the Group
* Reduced school holiday childcare costs at YMCA Camp Williams
* 10% off in our hospitality venues

This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We
reserve the right to withdraw this role before the closing date should we be able to appoint to the role.

INDHP

Proud member of the Disability Confident employer scheme

French Speaking Technical Support Agent
Newark, Full Time, Permanent
Salary £24,800

We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is full time, permanent role and will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner.

THE ROLE

As a French Speaking Technical Support Agent you will provide excellent levels of customer service and support, duties include:

Offering technical support in both French and English
Using CRM and other systems to log incidents
Providing solutions to technical faults
Escalating technical queries when required
Monitor group mailboxes, ensuring all inbound queries receive a response

THE CANDIDATE

An ideal French Technical Support Agent will be driven to deliver excellent customer service and possess the following attributes:

Fluent in written and spoken French and English
Excellent problem solving skills
Attention to detail
Great communication skills
Flexible approach to working hours
Experience of working within a call centre / technical support environment would be advantageous, however training will be provided.

THE BENEFITS

With the position of the French Speaking Technical Support Agent you will receive many benefits including:

Birthday day off
28 days of holiday increasing up to 5 more with each year of the service
Holiday buy/sell scheme (up to 3 days)
Sick pay - increasing with the length of service
Paid volunteer day
Employee Assistance Program
Hybrid working/remote working may be available preferably hybrid or office based
£1,000 Salary Increase when passed 6 month probation

Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.

Customer Service Admin CRC : 4 on 4 off Days

Pay rate: from £11.90/hr

We are currently recruiting for Admin roles for Curry's Warehouse based in Long Hollow Way, Coddington, Newark NG24 2NH

You will be provided with full training by our client, training that will enable you to work across a variety of departments. This is an ongoing position.

Details:

• Salary: Currently £11.90/hour Days
• Working hours: 4 on 4 off, day shift, hours can differ based on Department you will be working in, there are also a few Monday to Friday shifts available for the right candidates
• Immediate starts
• Temp to Perm Career Opportunities
• Duration: ONGOING

Role of an Admin:

• Communicating with internal and external customers
• Completing administrative tasks including producing data for reporting
• Supporting the wider team with queries or support where required
• Establishing and maintaining good working relationships
• Establishing high standards of quality and performance
• Carrying out activities that train, develop and enable team to perform well
• Identifying and improving processes
• Ensuring there is a friendly and welcoming atmosphere in the workplace.
• Responding to changing priorities and work streams with agility.

What we are looking for:

• Some experience or exposure to providing customer service
• A track record of providing excellent administrative support
• Working knowledge of MS Office
• Passion and enthusiasm for working in a fast-paced team
• Ability to inspire and motivate
• Take the lead when necessary, ensuring the team members pull in the same direction
• Act by example, by demonstrating our values daily
• Excellent organisational and problem-solving ability
• Great standard of spoken and written English language
• Hope this will help with recruiting the right candidates.

Benefits of working with us as an Admin:

• Subsidised Canteen
• Temp to Perm opportunities after 12 weeks
• Weekly Pay
• Ongoing Work
• Free Parking
• 30 Holidays per year (Bank Holidays included)
• Weekly Pay, every Friday
• Pension Scheme
• Employed Status
• Mortgage references
• Various Job and Talent benefits

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We are currently seeking a skilled and reliable Class 2 HIAB Crane Driver to take on easy drops to work site locations across the Lincolnshire/Nottinghamshire areas.

Main Duties:
- Operating a Class 2 vehicle equipped with a HIAB crane.
- Loading and unloading bricks using the HIAB crane.
- Ensuring the safe delivery of materials to designated locations.
- Conducting pre-trip and post-trip inspections of the vehicle and crane.
- Adhering to all health and safety regulations and company policies.

Candidates are required:
- Hold a Full UK License with Class 2 (C) entitlement.
- Hold a Valid CPC card
- Hold a Valid Digital Tachograph
- Maximum of 9 penalty points for minor traffic offences.
- Have experience in a similar role.
- HIAB Operator Certification.

Long term ongoing work

0700 - 1500
8 hour shifts
40 hours a week

£18.50 p/h
Overtime paid at time and a third.