Total 409 Customer Service job vacancies in Milton Keynes, Buckinghamshire

Sales Support Executive

Hybrid Role - Milton Keynes

Salary from £24,327, 27 days holiday plus bank holidays + Company Car + Benefits

Full Time Permanent

Closing Date: 5th November 2024

About our team:

The team cover all aspects of the operational and customer service delivery for all Fleet Corporate customers including quotes, orders, deliveries and any in-life activity, customer queries and end of contracts.

What you'll be working on:

With strong customer service and administration skills, you'll build great relationships and actively contribute to the growth of our customer portfolio.

The role of the Sales Support Executive is to provide support to our Sales Team whilst building relationships directly with customers, offering them first class customer service. The role is vital in the delivery of service excellence to the VWFS Fleet customer leasing portfolio, and contributing to the growth and development of the department. The service you provide to customers will set us apart from every other leasing company.

We have big ambitions…. We want to be the No1 leasing company in Europe and we're looking for a hardworking, customer focused Sales Support Executive to help us achieve this target!

Your day to day:

• Generating quotations and processing of orders, within strict SLA's.
• Handling in life and end of contract queries from customers via email and telephone.
• Providing proactive support to the external Sales Team to aid sales growth.
• Handling a wide range of administrative duties, for up to 30 processes.
• Liaising with other departments for key information and data.
• Provision of bespoke customer reporting and other customer requests.

Desired Skills and Experience:

• High level of customer service - ability to wow our customers.
• Confident, with strong communication skills, telephone and email.
• Excellent attention to detail and ability to work under pressure.
• Skilled at picking up new systems and processes, confident in the use of MS Office.
• Strong team player, comfortable with working to team targets and influencing and supporting our customers.
• Ability to adapt to changing demands and different customer requirements.

What's in it for you?

• Salary Starting from £24,327
• Company Car
• 27 days holiday + Bank Holidays
• Access to an exclusive deals and discounts website plus so much more

We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Clinical Lead, you will work closely with our nurses and carers to maintain the highest standards of clinical care and governance in our homes. Supported by our management team, you will ensure our residents receive the best care, meet their needs through excellent nursing and clinical care, and actively contribute to all clinical delivery.

Reports to: Home Manager



This role could be for you if you have;

- Strong clinical skillset and confidence to lead the nursing team.
- Prior management experience, or experience of leading a small team.
- Ability to make clinical decisions and remain calm under pressure.
- A passion for promoting best nursing practice and able to train, support and mentor others.
- A desire to encourage positive working relationships within the team.
- Strong verbal and written communication skills.
- A good working knowledge of audits, safeguarding, DOLS, CQC and compliance.

Qualifications required for the role

- NMC registered nurse with relevant post-registration experience.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

What skills and experience we're looking for

Receptionist

Hours: 36 – Monday - Friday

Work Pattern: term time + 5 inset days – 39 weeks

Salary, (actual): £20,367 - £20,689

Grade: 2, SCP 3-4

Contract: Fixed Term – End Date 23rd July 2025

This is an exciting opportunity to work at Iver Village Infant Academy, a warm and vibrant multi-cultural junior school based in Iver. Our well-behaved children are eager and keen to learn and grow. Our school is part of The Park Federation Academy Trust, and our partnership means that there are opportunities for professional development that will further your own skills, knowledge and expertise.

We are seeking to appoint a receptionist; the role will be the first point of contact when entering the school, and will provide administrative support across the school.

We are looking to appoint an enthusiastic individual who:

• can provide administration support to staff, pupils and parents;
• has an excellent telephone manner and is able to deal sensitively with a range of parents and pupil’s needs;
• has excellent IT and interpersonal skills;
• is able to maintain confidentiality;
• ideally has previous school office experience
• Is efficient and is able to work on their own initiative and under pressure.

What the school offers its staff

For the right candidate, we will offer

• extensive support and CPD;
• the opportunity to work with other professional colleagues across the Multi-Academy Trust;
• a welcoming school, with friendly, enthusiastic and supportive staff team;
• an ambitious and dynamic Senior leadership Team;
• a dedicated Governing Body;
• supportive parents and children who are keen to learn;
• an employee assistance programme (EAP).

We warmly welcome candidates coming to visit the school prior to application; please contact the school to arrange a visit. Please complete an application form for this vacancy. We do not accept CV’s.

Closing date: As and when we receive successful applications.

The school is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The successful applicant will be required to undertake an Enhanced DBS Check with a check of the DBS Barred List.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Customer Service and Team Leading Lecturer – Prison Education – HMP Grendon and Springhill(Fixed Term Contract for 12 Months)Location: HMP Grendon and HMP Springhill, Grendon Underwood, Aylesbury, HP18 0TLHours: 37.5 hours per week – Fixed term for 12 monthsFlexible Working: We welcome applications from those seeking flexible hoursSalary: Up to £36,890 FTE Subject to experienceReporting To: Education ManagerIN SHORTMilton Keynes College have an opportunity for a passionate Customer Service and Team Leading Lecturer who believes in the power of transforming lives through learning. If you can effectively engage with learners and can demonstrate excellent classroom management skills, we would like you to be part our education team based at HMP Grendon and Spinghill. You will be connecting with learners in a professional manner, supporting them with their learning, enabling them to achieve success through not only qualifications, but developing the confidence and softer skills that they can apply to employment as well as other areas of education. As a Lecturer, you will be delivering a variety of topics including, but not limited to, the following areas: delivering effective Customer Service, training in team leading & supervising others and cleaning principles. You will be delivering engaging and exciting classes to diverse groups of learners within the prison.Milton Keynes College is passionate about reducing re-offending by providing learners with qualifications and skills that they can apply to employment whilst in custody and upon release. We would like you to be part of the learner’s journey, offering your skills and knowledge to guide them throughout their courses.If you are highly motivated with a can-do approach to education, this is a great opportunity for you!MK College will treat all applicants fairly and with respect, irrespective of their background, disability, or any other individual characteristic. We particularly encourage applications from people with backgrounds which are currently under-represented within Milton Keynes College. All offers made to successful candidates are subject to satisfactory outcomes to a range of pre-employment checks including a Disclosure and Barring Service check (DBS). In addition, security clearance is required for all prison services positions up to Counter Terrorist Check (CTC) level.OUR BENEFITS35 days annual leave, 3 additional company closure days and UK Bank Holidays (entitlement will be pro-rated for part-time employees)Generous Pension SchemeProfessional development opportunities, including professional qualificationsEmployee Assistance Programme (EAP) accessible 24 hours per day, 365 days per yearA variety of amazing discounts with NUS Card and our reward and recognition platform EncoreEmployee wellbeing platform

Overview
As a Social Care Assistant working within the Home Independence Team, you will be working out in the community to support residents that have been recently discharged from hospital or those who are living with a disability and need help to live independently and establish a routine to help them manage their lives day to day. You will be supporting individuals to regain confidence and reach their goals of living independently again.

We are looking for a dedicated individuals who can provide high quality direct care and support to residents within, focusing on personal wellbeing outcomes and individual wishes, to achieve strength-based support. We have a number of part time and full time posts available. Please specify your preference within your application form.

We are recruiting three 37 hour positions. Your work schedule will include working alternate weekends as well as shifts within the hours of 7am – 10pm.

In addition to the salary advertised, you will receive a ‘Golden Hello’ one off lump-sum payment of £1000 paid on successful completion of your probationary period.

About us
The Home Independence service supports individuals to regain their independence following illness, disability, or recent stay in hospital. We work with clients in their homes, identifying whether they now have difficulties with self-care or performing daily activities. We provide a goal-based assessment for each client and alongside them to support the achievement of their goals, using technology-enabled care devices and occupational therapy aids to enable them to achieve independence.

The team works closely with healthcare professionals, carers, clients and their families to develop suitable packages of support, designed to enhance client independence and meet their needs. We supply advice on specialist equipment options, monitor client progress and make necessary adjustments if required. If you enjoy working in a fast-paced environment alongside individuals who care about the wellbeing of our residents, the Home Independence team may be for you.

About the role
No two days will be the same as you meet a variety of people and support their individual needs. Some of the work you will carry out includes.

- Providing people with information and advice in relation to care and support and assistance in accessing care and support through various means.
- Working as part a CQC Registered service in the community, maintaining a high degree of autonomy and utilising own initiative in delivering compliant care and support independently.
- Ensuring an agreed plan meets individual’s care and support outcomes needs and to empower the individual to access early intervention and preventative services.
- Informing senior colleagues and adhere to safeguarding procedure of any concerns which arise in relation to the safety of vulnerable adults.
- Working in partnership with individuals, carers, service providers, voluntary sector and other professionals.
- Providing personal care for individuals, this may include but is not limited to dressing, toileting, washing and general housekeeping.

About you
Naturally, you will be a great people person, caring and empathetic as well as being able to deliver practical care and support to an agreed plan. You will use your own initiative to problem solve and utilise remote management oversight, where required.

You may need to undertake a specialist role that requires specific training, such as Autism services or undertaking and administering medication. Full training will be provided and there are opportunities to progress within the service.

If you'd like to hear from some of our current adult social care employees, take a look at our Bucks Careers pages Facebook, LinkedIn, Twitter, Instagram

Please see job summary attached for full details.

Other information
Please note, these positions are community based, not day centre based. Therefore a full UK driving licence is essential and having access to a vehicle. The post holder will be entitled to a car user allowance and a 45p per mile mileage claim allowance (HMRC mileage allowance).

You will be required to apply for a DBS at an enhanced level. Further information about the DSB Scheme can be found at GOV.UK

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

- All unspent cautions and convictions cautions
- All adult cautions and spent convictions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).
For further information on filtering please refer to Nacro guidance, the Disclosure and Barring Service (DBS) guidance or Ministry of Justice (MOJ) guidance (see, in particular, the section titled ‘Exceptions Order’).

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

• Be sensitive to the wide range of children’s needs experienced in main stream schools
• Be an excellent communicator, able to work collaboratively with the year group team
• Have a passion for education and a commitment for fostering a love of learning in students
• Be kind, caring and understanding and good role model for our pupils

What the school offers its staff

A vibrant and inclusive school dedicated to providing a nurturing and stimulating environment for our students.

A supportive school and team, considerate of staff wellbeing.

CPD opportunities.

Further details about the role

We have recently opened an Autistic Spectrum Condition unit at Southwood School (part of the Boulevard Primary Partnership federation (along with Germander Park and Downs Barn Schools). The unit currently has one class but will grow each year eventually to three classes (each with 8 pupils). All children hold EHCPs.

We are in search of support staff who can inspire our pupils and help them to enjoy their time at school and their learning. We have vibrant and inclusive schools dedicated to providing a nurturing and stimulating environment for our students.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

• Be sensitive to the wide range of children’s needs experienced in main stream schools
• Be an excellent communicator, able to work collaboratively with the year group team
• Have a passion for education and a commitment for fostering a love of learning in students
• Be kind, caring and understanding and good role model for our pupils

What the school offers its staff

A vibrant and inclusive school dedicated to providing a nurturing and stimulating environment for our students.

A supportive school and team, considerate of staff wellbeing.

CPD opportunities.

Further details about the role

We have recently opened an Autistic Spectrum Condition unit at Germander Park School, part of the Boulevard Primary Partnership federation (along with Southwood School and Downs Barn School). The unit currently has one class but will grow each year eventually to two classes (each with 8 pupils). All children hold EHCPs.

We are in search of support staff who can inspire our pupils and help them to enjoy their time at school and their learning.

The successful candidate will be able to:

• Support the delivery of creative and engaging lessons planned by the teaching staff, aligned with our curriculum
• Create a supportive and inclusive classroom environment where every student feels valued
• Differentiate to meet the diverse learning needs of our students so they can achieve their best
• Implement effective classroom management strategies promoting positive behaviour

Commitment to safeguarding

Safeguarding is paramount to everything we do at Germander Park School. We have a skilled support team in our schools who work hard to ensure our children stay safe.

Overview
Aylesbury Vale Academy is a popular all-through school based in Berryfields, Aylesbury. We wish to appoint a suitably qualified Learning Support Assistant to a very busy, successful team.

Term time only

Salary Type: Bucks pay

Salary details: Bucks Pay Range 2 Point 11 to 15 (£24,879 to £26,961) Full-time Equivalent

Contract type: Permanent

Hours: 34.5 hours per week, 39 weeks per year and actual salary will reflect this working pattern

Closing date: 31/10/2024 12:00

Interviews to be held: Week Commencing 11 November 2024

About us
The Aylesbury Vale Academy is a good school with a strong sense of purpose and achievement based upon respect, aspiration and resilience. Aylesbury Vale Academy provides a safe and stimulating learning environment for children from 2 to 18 years old. At the Academy, we aim to provide an inclusive, engaging and challenging experience leading to an education of the highest quality.

Website: https://www.theacademy.me/

About the role
We are looking to appoint a creative, knowledgeable, and enthusiastic Learning Support Assistant to join the SEND Department. The successful candidate would be expected to have the knowledge and skills to support students with a variety of specific needs, including the delivery of targeted intervention outside of the classroom. You will be suitably qualified with experience of working with children in one of the four areas of SEND, and reporting to the Assistant Principal/SENDCo.

About you
Experience of working in an educational provision and ideally relevant qualifications in Learning Support.

A calm, understanding and friendly personality.

The ability to manage behaviour and help students focus on any given task, encouraging students to interact with others and engage in activities led by the teacher.

The willingness to work flexibly and constructively as part of a team, providing day to day classroom support to the children and assisting with student behaviour as and if required in a supportive manner.

The ability to work with teachers and the SENDCo to ensure progress and development.

Applicants must have a GCSE in English and Maths or equivalent qualification.

Other information
Visits to the school are warmly welcomed. To arrange a visit or to find out more about the role, please contact our school office on the number below. Please send completed application forms to the email address below. Please do not submit CVs.

Tel No: 01296 428551
Email: vacancies@theacademy.me

Prospective candidates are encouraged to submit their applications as soon as possible as the school reserves the right to close the advert should we feel able to appoint an appropriate candidate.

Our commitment to safeguarding and promoting the welfare of our children will be reflected throughout the process and the successful applicant will be subject to an Enhanced DBS check and an online social media check.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

All unspent cautions and convictions cautions
All adult cautions and spent convictions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). For further information on filtering please refer to Nacro guidance, the Disclosure and Barring Service (DBS) guidance or Ministry of Justice (MOJ) guidance (see, in particular, the section titled ‘Exceptions Order’).
It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. All shortlisted applicants will be required to complete self-disclosure form and return prior to interview.

Proud member of the Disability Confident employer scheme

For a detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. If you would like more information on this role or to arrange an informal visit, please contact Donna Hughes (donna.hughes@ouh.nhs.uk)

Fleet and Customer Operations Executive

Salary starting from £24,327 - £26,000

Benefits: company car, generous pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more!

Location: Milton Keynes (hybrid 3 days in the office minimum)

Closing date: 30th October 2024

About the Role

At VWFS we are seeking a new Fleet and Customer Operations Executive to join our Fleet Mobility team. You will be the main point of contact for our Rent-a-Car corporate customers & locations and provide on-going support to all key stakeholders throughout the car rental lifecycle.

On a daily based you complete several key operational tasks which relates to our customers, rental portal, fleet management, insurance, and invoicing. You will also play a critical role in ensure processes are set up effectively to ensure our customers have a great experience at every touch point throughout their vehicle rental journey.

Who We're Looking For:

To be successful in this role, you will need to have excellent communication skills and have a can-do approach to build effective working relationships internally and externally.

This isn't just a job; it is a chance to add value, develop your skills and enjoy being part of a fast-paced team.

Your Impactful Contributions:

• Act as key point of contact for all Corporate customers, Rental Locations and key stakeholders providing support through all key processes and resolutions for queries relating to rental portal, fleet queries & movements, insurance, and invoice issues by offering clear and concise advice
• Provide support on a daily basis and be the main point of contact for the Internal Sales Managers, National Rental Sales Managers, Rental Operations Analyst, Assistant Fleet Manager and Technical Fleet Manager by dealing with all their operational queries to create consistency and effective customer, rental and fleet management, on occasions may be required to accompany key stakeholder visits to assist with complex queries to ensure a prompt, cost effective customer focused resolution
• Create, manage, and distribute department KPI league table using business performance figures showing individual stakeholder KPIs i.e. Fleet size, utilisation and price to measure profitability
• Analyse and report Corporate customer and rental locations utilisation and highlight areas of growth and opportunity liaising with the Assistant Fleet Manager to allow vehicle optimisation to be effective
• Monitor existing Corporate clients to keep within their credit limitations, analyse the data and escalate to Internal Sales Managers when necessary
• Generate and analyse a selection of reports to regularly to meet required deadlines to allow MI reporting to take place to drive profitability
• Processing of all logistics movements for customers & rental locations through successful communication with 3rd party suppliers ensuring SLA's are adhered to
• Approve and regularly review repair authorisations using own fleet technical knowledge ensuring costs and downtime are kept to a minimum within budgets
• Management of all vehicle downtime, liaising with 3rd party suppliers, dealers and customers to ensure vehicle downtime is minimal resulting in higher vehicle utilisation and optimisation
• Effective management of both the Customer Relationship Management (CRM) system and the Rental Managers Portal (RMP) to ensure consistency and accuracy of data records
• Proactively identify and plan vehicle selection for new customers and locations with the Assistant Fleet Manager in line with customer and location requirements
• Generate and manage invoices to Locations & customers from the Rental system such as rental charges, excess mileage charges, write offs, fines, insurance excess, vehicle damage to ensure correct generation of income for the Mobility team, manage Motor Insurance Database exceptions by liaising with customers and Insurance Manager to ensure vehicles are insured, meet legislative requirements and therefore reduce risk

Skills and Experience

• Customer service or administrative experience ideally within the automotive industry
• Experience of managing numerous stakeholders
• Experience of managing CRM systems and all customer facing processes such as invoicing, credit approvals, customer resolutions and complaints etc.
• Experience of working to service levels and quality measures
• Strong organisation and planning skills, delivering quality output to deadlines
• Good attention to detail and strong quality focus
• A genuine desire to help and support people and provide excellent customer service
• Proven ability to liaise and communicate effectively with stakeholders
• The ability to manage, influence and adapt during complex conversations
• Excellent interpersonal, influencing, negotiation and communication skills
• A flexible approach to take on varying tasks/activities
• Strong teamwork skills whilst maintaining individual ownership
• Good working understanding of MS PowerPoint, word and excel

Life at VWFS:

We are passionate about putting people at the heart of everything we do. We are informal, collaborative, and diverse. We operate a culture of flexibility, to empower our colleagues to work in a way that works for them. We want everyone to reach their full potential and have a suite of resources to help you develop your career.

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us, and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.

PLEASE BE AWARE WE DO OPERATE A HYBRID WORKING POLICY, THE FULL TRAINING PERIOD IS LIKLEY TO BE EVERYDAY IN OUR OFFICES IN TONGWELL MILTON KEYNES. WHEN ESTABLISHED IN ROLE THIS MAY MOVE TO A MINIMUM OF THREE DAYS A WEEK. OUR OFFICES ARE A FANTASTIC COLLABROATIVE PLACE TO WORK AND WE LOOK FORWARD TO SHOWING YOU AROUND DURING INTERVIEW.

Maternity Support Worker


Department:Maternity


Band:3, £24,071 - £25,674 Per annum, pro rata if part time


Hours: Full time 37.5 per week, Part time 22.25 hours per week, all MKUH roles will be considered for flexible working


Milton Keynes University Hospital NHS Foundation Trust: We Care, We Communicate, We Collaborate and We Contribute. Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. Visit our website to catch up on our latest news.

We are proud to offer the opportunity to work in a progressive environment where we are committed to an ambitious transformation of our maternity services. Are you interested in working in a dynamic and friendly maternity service?

We are seeking caring, enthusiastic and highly motivated maternity support workers to join us. We are proud to offer the opportunity to work in a progressive environment where we are committed to an ambitious transformation of our maternity services and delivering national objectives, including those set out in Better Births.

Interviews will be offered at least one week after the closing date.


Please note that we are not able to offer sponsorship for this role.


Interview date:w/c 11 November 2024


We offer a robust induction programme and provide professional development opportunities for all staff.

Excellent communication and interpersonal skills are essential, and you must be dedicated to provide a high standard of care. You will have a flexible attitude to work and be able to work as part of a multi-disciplinary team.


You will be working a combination of shifts throughout a 24-hour service across the service. Please note this vacancy works shifts. Staff are expected to be able to work all shifts.

We are supportive of Flexible Working and appreciate the importance of ensuring that your successful career is complemented by a work/home life balance.


We are excited to watch the development of our Women and Children’s Hospital due to commence 2024. We are supportive of flexible working and appreciate the importance of ensuring that your successful career is complimented by a work/home life balance.

Milton Keynes University Hospital recognises the positive value of diversity and inclusion, and we welcome and encourage applications from people of all backgrounds.

NHS Staff Survey:A notable 63% of nursing and midwifery staff express they find opportunities to develop their career at MKUH..


You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.  At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking

• Free tea and coffee

• Great flexible working opportunities

• Discounted gym membership

• Lease car scheme

• Generous annual leave and pension scheme

• On site nursery (chargeable)

• Extensive staff health and well-being programme


Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.


• Arrange and process microbiological specimens.
• Obtain capillary blood sample for glucose analysis, in line with Trust policy and guidelines.



Please refer to attached Job description for further information.


We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.


MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.  


We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.


MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.


By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.


Uponcommencingemploymentwith theTrust, allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.



This advert closes on Wednesday 30 Oct 2024

Arrange and process microbiological specimens. Obtain capillary blood sample for glucose analysis, in line with Trust policy and guidelines. Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

What skills and experience we're looking for

Communication/Relationship Skills

• To promote all methods of communication effectively

• The post holder will have the skills to communicate complex information to staff,

pupils and family members / carers regarding personal, psycho-social problems in an

empathic and supportive way. This will involve using inter-personal and deescalation skills in situations which can be highly emotional / emotive, sometimes

antagonistic and require a satisfactory outcome, e.g. highly agitated pupil

• To provide care, support, guidance, discipline and encouragement to the students in

our care.

• To sponsor and care for all youngsters: offering them fairness, boundaries,

compassion and being a positive role model

• To do so in a safe and cared for environment.

• To work successfully alongside parents, stakeholders and outside agencies in

fulfilling responsibilities.

• To interact appropriately, sensitively and effectively with all members of the school

community and its stakeholders.

• To adopt and implement the values and principles of the school policy on Physical

Restraint alongside the school’s stated policies on safety, care and control and behaviour management.

• To be proactive in maintaining the school environment: taking appropriate action where necessaryThe post holder will play an active role in managing the behaviour of SECID students (Social, Emotional, Communication and Interaction Difficulties) on a day to day basis. The post holder will support the Team Leader in implementing ongoing behavioural interventions and ensuring effective communication is maintained throughout the school.

What the school offers its staff

• Bereavement leave
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• On-site parking
• Sick pay

Commitment to safeguarding

Chiltern Way is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS check.

Role Overview
Our client is seeking additional IT Service Management support to enhance service delivery. This opportunity involves two roles, each crucial for ensuring the quality, effectiveness, and efficiency of service delivery. You will be responsible for supporting the successful delivery of services by resolving issues, steering customer-driven changes, and leading service delivery teams. Your role will involve understanding and meeting customer requirements, investigating and solving problems in existing processes, and optimising and improving service delivery.
Key Responsibilities

• Support service delivery by resolving issues and incidents, and steering customer-driven changes.
• Understand and meet the customer's requirements within the technical capabilities.
• Investigate and solve problems in existing processes, generating new ideas to improve services.
• Optimise and improve processes, ensuring policies and standards are updated.
• Contribute to high-quality proposals that meet customer needs and align with strategic goals.
• Provide guidance and review service documentation for projects.
• Identify, escalate, and mitigate risks.
• Manage and own Service Designs for operational services.
• Act as the Service SME, sharing knowledge to enable service delivery.
• If requested, act as Line Manager for IT Service Management contractors.

What you'll need to succeed

• You must be eligible to undergo Security Clearance (e.g. Hold UK nationality or dual citizenship) - you will not be considered for this position unless you meet this first requirement
• You will need to be ITIL v3/v4 certified
• Ability to commute to Milton Keynes on a hybrid basis (60% onsite, 40% remote)
• Strong experience in IT Service management - a government or defence industry focus would be a bonus.
• Problem-solving skills and practical solution development.
• Knowledge of SLAs/OLAs/Contracts.
• Proven track record of meeting performance targets.
• Proficiency with Microsoft Productivity Tools (Excel, Word, PowerPoint).
• Experience managing complex stakeholder groups.
• Ability to deliver high-quality management information and reports.
• Knowledge of ServiceNow and other Service Management tools.

What you'll get in return

• An initial 9-month contract
• £400 - 430 per day rate Outside IR35 (via limited company)
• Ability to work in a hybrid working pattern

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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PS Limited are looking for a reliable, professional and flexible Care Assistant’s to work in residential care homes and the community based in and around Milton Keynes . We need experienced Care Assistants who are willing to take on work on an ad hoc basis.

Roles & Responsibilities:
• Providing a quality care and support service for residents taking into consideration their personal preferences, under supervision and in line with policies and procedures
• Responsible for the safe and effective administration of medication in line with individual care plans and company policy when trained to do so
• Delivering personal care and treating residents with dignity, respect and kindness. Providing support to residents to make personal choices that will enrich their lives whilst maintaining their dignity
• Ensuring that care plans are continually tailored to individual needs with the involvement of the resident in order that the appropriate level of support is provided for all aspects of daily living
• Supporting with risk assessments to ensure that care and support is provided in line with relevant health and safety requirements
• Assisting residents with individual and group activities, including social interaction, in line with individual care and support plans
• Identifying any shortfalls in service delivery and ensure they are dealt with appropriately, responding positively to complaints and any breakdowns in service

Shifts available:
• Weeks days (earlies, lates and long days)
• Weekends
• Nights
• Bank Holidays

PS LTD benefits:
• Great rates of pay
• Holiday pay
• 24 hour out of hour’s service
• Consistent work
• Block bookings
• Assigned to a dedicated consultant
• Free uniform and ID badge
• Online registration

Applicants require:
Essential:
• Literacy and Numeracy equivalent to at least GCSE Grade C English and Maths
• Level 2 Diploma in Health and Social Care
• Minimum 1 years paid UK experience as a Care Assistant
• Enhanced DBS
• Basic Life Support Certificate
• Manual Handling Certificate
• Full Right To Work in the UK
• 2 references (must cover past 3 years)
Desirable:
• Level 2 Diploma in Health and Social Care

**Applicants must have an enhanced DBS which is on the updated service. If not, you'll have to be willing to apply for one**

**PS Ltd do not offer Visa Sponsorship**